PRIVATE AND CONFIDENTIAL
A Finance Transformation using Oracle’s EPM & BI suite
Enterprise Performance Management (EPM) & Business Intelligence
(BI) seminar 2016
Marc Mc Glade, Head of Business Partnering & Projects
24th November 2016
Our Journey
1. Background
2. Solution and Implementation
3. Point of Arrival
1
1. Background: 200 Years in existence
This year PTSB celebrates 200 years in business, through a variety of entities. From separate life
insurance companies and regional banks, to a standalone, competitive entity today…
1816: Irish Savings 1939: Irish Life is
Bank is founded in
Waterford, followed
by banks in Cork,
Dublin, Limerick and
Monaghan
created through
the merger of nine
British and Irish
insurance
companies
1977 & 1992: The
1999: Irish Life
completion
of
the
and Irish
86: Bank
Mergers
(DublinWaterford;
CorkLimerick)
amalgamation of
Irish Savings
Banks forms the
state-controlled
TSB Bank
Permanent agree
to merge, creating
Irish Life &
Permanent Plc
(ILP)
2011: State
2013:
2015YE:
Bail out of
IL&P Group
for
€4.2bn
IL &
PTSB
physical
separation
Returned
to PreException
al Profitability
1884: The 1947: The Irish 1991: Irish
1994: Irish
2000: ILP
2012: New
2012:
2015:
2016:
Irish
Permanent
Building
Society is
founded in
Dublin
Permanent
converts to public
company status
and lists on the
Irish stock
exchange
acquires
TSB Bank,
creating
permanent
TSB as a
banking
subsidiary
of ILP
CEO and ExCo
Appointed.
Gained Troika
mandate to
review business
model feasibility
and execute
change
IL Sale
to
GreatWest Co
(€1.9bn)
RP
Approved
and reIPO of
PTSB for
€0.5bn
(23%)
RP
commitment
to
deleverage
€6bn
completed
government
gains 90 percent
control of Irish
Life
Life is
privatized and
listed on the
Irish and
London
exchanges
2
1. Background: Who We Are
• We are a mainstream, full-service, retail bank, operating solely in the Republic of Ireland
• We service the banking needs of Personal Retail and Small Business Customers, through a
multi-channel and multi-product approach
• We develop deeper banking relationships with our Customers, by understanding their needs
and delivering what matters to them
• When we do this, our Customers:
- Stay with us for the long term
- Choose us to serve more of their banking needs
- Recommend us to family and friends
3
1. Background: Point of Departure
• Our data was on disparate systems in isolation
• Inadequate visibility into your company’s operations, finances, pipeline and sales
• Access to data was manual and ad hoc with long lead times resulting in inconsistent and
contradictory messages
• Resulted in the business struggling to get an accurate view of performance and opportunities
• Faced increased demands from business and finance users and regulators
• Forecasting based upon excel spreadsheets
• Effort and time spent on validating data integrity for every output
• Resulting reports were STATIC – limited to specific periods, with no drill-down capability
• Numerous siloed extracts of the ‘picture’ across teams
4
2. Solution and Implementation: Choosing the right Partner
 Proven track record and partnerships with technology vendors
 Industry experience and scars
 Ability to deliver
 Partner mentality
 Creative problem solving skills
 Flexibility
 Future support capability
5
3. Point of Arrival: New System and Benefits
• A “single source” IDL for maintaining integrity and consistency of data
• Automated Data assembly and validation
• Creation and maintenance of a historical view of data for the organisation
• Drill down functionality to customer, account and transaction detail
• Automated report production and new Dashboard reports
• Support “self serve” online interactive reports (with drilldown)
• Integrated actuals and forecast data cubes for budgeting and reporting
• Integrated business rules for metrics and analysis
• Flexibility of data integration and reuse
• Introduce capability to achieve consistent reconciliation of data from Source System to
Reporting System
6
3. Point of Arrival: Lessons Learnt and Tips
• Have a plan scope, timeline and budget then double it!
• Accept that you will run into issues (and then run into more issues). It’s an agile process
( encounter, investigate, resolve, amend and test).
• Spend time ensuring understanding and alignment of the “vision” across key stakeholders
(Business, Finance, Project and IT)
• Balance short term tactical delivery against longer term strategic direction (re-assess
periodically)
• Know your data – be clear on what you are using; data dictionary, different data for different
purposes
• Different systems may require different approaches
• Existing versus all data trade-off
• Work on a phased basis and prove the concepts rather than a “big bang” approach
• Reconcile the new system against the old – be ready for surprises!
• Consider data history required and how to manage on an on-going basis
7
3. Point of Arrival: Future Developments
Needs change, we must keep adapting to evolving business requirements…
8
Questions?
9