Unit 4 - Communication in Health and Social Care

Assignment front sheet
Assessor name
Learner name
Date issued
Completion date
Submitted on
Qualification
Unit number and title
BTEC Level 1 Award and Certificate in
Introduction to Health and Social Care,
Children’s and Young People’s Settings
(QCF)
Unit 4: Introduction to Communication in Health and
Social Care, Adults and Children and Young People, Early
Years and Child Care
Assignment title
The Importance of Communication
In this example assessment you will have opportunities to provide evidence against the following criteria.
Indicate the page numbers where the evidence can be found.
Criteria
reference
To achieve the criteria the evidence must show that
the student is able to:
Task
no.
1.1
Identify a range of communication methods.
1
2.1
Outline how to identify an individual’s communication and
language needs, wishes and preferences.
2
2.2
Identify a range of barriers to communication.
2
2.3
Identify factors that promote communication and overcome
barriers.
2
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.
Learner signature:
Date:
Evidence
Assignment brief
Qualification
BTEC Level 1 Award and Certificate in Introduction to Health and Social
Care, Children’s and Young People’s Settings (QCF)
Unit number and title
Unit 4: Introduction to Communication in Health and Social Care,
Adults and Children and Young People, Early Years and Child Care
Start date
Deadline
Assessor name
Assignment title
The Importance of Communication
The purpose of this assignment is to assess your knowledge of communication in working with
adults, children and young people.
Scenario
You have been asked to create an information pack for health and social care and childcare students
about the importance of communication in working with adults, children and young people. Your pack
should include information about a range of communication methods, both verbal and non-verbal. It
should also include advice about how to identify the different communication needs of individuals,
some of the barriers to effective communication and how these can be overcome.
Task 1
Produce an illustrated poster or fact sheet, which identifies a range of communication methods. Your
poster/fact sheet should identify 4 different methods and should include both verbal and non-verbal
communication.
Task 2
Create a portfolio of information, which could form part of your pack for the students. Your portfolio
should:
 outline how to identify an individual’s communication and language needs, wishes and
preferences, using examples to explain your ideas
 identify a range of barriers to communication, including one example of each of the following
types of barriers: environmental, psychological, cultural, emotional, social, speech and language
issues and use of English as an additional language
 identify four factors which can promote communication and overcome some of the barriers
you have mentioned, using examples to explain your understanding.
Note to tutors
Learners could produce this information over a period of several weeks, providing the opportunity for
some formative assessment and ongoing feedback.
Sources of information
Guest speakers
Case studies
Training DVDs
Relevant websites
This brief has been verified as being fit for purpose
Assessor
Signature
Date
Internal verifier
Signature
Date
Notes
The portfolio of information could be replaced by a verbal presentation, accompanied by an authenticated observation
record/witness statement and PowerPoint presentation notes printed on A4 or over-head projector slides.