Sharing Personal Information
Programme
Health and Social Care Joint Conference
February 2011
David Middleton SPI Branch
Why is SPI so important?
•People’s lives are lived across organisation
boundaries
•Public Service effectiveness - improving
outcomes requires collaboration, joint needs
assessment and shared delivery
•Legislation protects the individual and enables
SPI, but is complex - guidance and procedures
are agency-specific
•Low levels of knowledge, awareness and
confidence - even where safeguarding needed
•If in doubt – don’t
HIW: in reviews, 90% cited a lack of SPI as
significant factor in failure of care
Serious Case Review Sept 2010:
Arrangements for sharing information between
agencies ……did not always work well
together
…relevant information was not always shared
…As a consequence opportunities to intervene
were missed
Accountability lines should identify barriers to
the transfer of information
What is the Programme?
•Effective sharing, management and use of
information to deliver jointly services that meet
individual need
•Staff confident to share legally and safely
•WAG leading national collaboration to develop local
practice
•Public, third sector and private organisations,
cross-boundary
•Leadership of CEOs and Directors important to
ensure partner engagement
Basis in the 4 Cs
Commonality at strategic and policy levels
•shared, cross sector agenda led
nationally
•common approach to assessment
•common procedures for collection,
recording, sharing
Collaboration across organisations, managers work
together to oversee sharing
Clarity for frontline staff with guidance and support
Coherence in IT - rational collection, recording,
storage
Evidence : 3 key programme areas
“… need an all-Wales approach with clear all-Wales
rules” (GP rep)
“… there is disparate strategic thinking and
operational delivery” (VOL)
“.. no central governance controls over the partners”
(LA)
“.. all the partner organisations need to engage.” (LA)
WASPI: the single “Gold Standard” for all SPI
•WASPI support :
•Implementation training regional and
local begins March 2011
•advice, troubleshooting, ISP Facilitators
•check and assure new protocols, then
•publish examples to ease development
burden
Refined WASPI becomes universally accepted model
Information Sharing Community (ISC)
•Local management and collaboration to support SPI
•Advice, guidance and clarity for frontline staff
•Over time, develop to provide:
•Objective, expert authority where problems need
resolution
•Assurance of ISPs, advice on policy and
procedures
•Direct feedback to central policy
Governance:
•to maintain standards
•engagement of current bodies in a confederationNIGAG, WIG, BMA interests, others.
Monitoring – measures for reporting; inspection; ICO
link
Stakeholders guide programme and problems
addressed in WAG
New models developed based on collaboration and
WASPI - WAG pump-priming finance
Evidence a business case for revised IT and
investment
Get with the Programme
What issues have you faced in your work?
What solutions have you found or have occurred to
you today?
Do you have suggestions for taking this forward in
your practice?
[email protected]