Company Name Section No. SOP Number XX-028 Author: 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Date Dept. Approval Signature: Date Page 1 of 7 Q.A. Approval Signature TABLE OF CONTENTS SECTION PAGE I. PURPOSE ........................................................................................... 2 II. SCOPE ................................................................................................ 2 III. RESPONSIBILITIES ............................................................................ 2 IV. INTERNAL LABORATORIES ............................................................. 2 81901650 A. Laboratory Facilities ...................................................................... 2 B. Staffing .......................................................................................... 3 C. Laboratory Procedures and Documentation ................................. 3 D. Laboratory Equipment Calibrations ............................................... 5 E. Laboratory Equipment Calibration Records .................................. 5 F. Laboratory Equipment Verifications .............................................. 6 G. Calibration/Verification Failure ...................................................... 7 CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Author: Date I. 111.303 111.310 Dept. Approval Signature: Date Page 2 of 7 Q.A. Approval Signature PURPOSE To define the requirements for laboratory operations, including written procedures for the tests and examinations that are conducted to determine whether specifications for raw material components, in-process materials, and dietary supplements are met. II. III. IV. SCOPE A. The requirements and responsibilities contained in this SOP apply to all internal testing laboratories, as well as to laboratories operated at satellite plants. B. As applicable, these requirements must also be extended to laboratories contracted to provide testing services, even if listed as “inactive”, but approved service providers. RESPONSIBILITIES A. The Quality Unit must ensure that laboratory services are available either internally or through contractual agreements to ensure that all received goods meet acceptance criteria, and that in-process materials and finished dietary supplements meet specifications for identity, purity, quality, strength, and composition. B. The Head of the Quality Unit will assign the responsibility for managing the internal laboratory(s), as well as the responsibility for managing contract laboratories. INTERNAL LABORATORIES A. 81901650 Laboratory Facilities 1. Laboratories for chemical, physical and microbiological evaluations of raw material components, in-process components, finished products, packaging components and labels must be adequately sized, equipped and staffed to provide essential technical support to the plant. 2. Laboratories must be clean, orderly and well lit. 3. Laboratories must be properly equipped with necessary instrumentation for effective evaluations of raw material components, intermediate products and finished dietary supplements. CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 Author: 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Date Dept. Approval Signature: Date Page 3 of 7 Q.A. Approval Signature 4. Laboratories must be effectively segregated from production, packaging and storage areas so they are not potential sources of contamination. 5. Laboratories must be vented externally and under slight negative pressure. 6. Laboratories must be secured to prevent unauthorized entry during or outside of normal operational hours. 7. Laboratory supplies must be stored with restricted access. 8. All toxic supplies must be securely stored and properly labeled. 9. Laboratory waste (chemicals and solvents) must be collected in approved, labeled containers, and disposed of through approved methods. 10. Microbiological testing areas must be isolated with self-closing doors, and with access granted only to designated personnel. 11. Work with pathogenic organisms must be performed only by competent professionals. 12. Pathogenic organisms must be protected against unauthorized use or contact through proper storage in a locked, secured environment. Documented inventory control and formal procedures to address any potential breach of security must be in place. 13. Waste media from the microbiological laboratory must be autoclaved prior to disposal. B. C. Staffing 1. Individual members of the laboratory staff must have documented qualifications by way of specific training, certification or other forms of credentials. 2. Individual members of the laboratory staff must receive continuing education training and demonstrate that they are up-to-date with current laboratory test methods, procedures, etc. Laboratory staff training records must be readily available for inspection. Laboratory Procedures and Documentation 1. 81901650 Procedures must be in place for laboratory operations including: CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Author: Date Dept. Approval Signature: Date Page 4 of 7 Q.A. Approval Signature a. Sample handling b. Testing c. Results reporting d. Release/rejection procedures e. Reference standard programs f. Out of specification (OOS) result investigations g. Operation, maintenance, calibration, and where necessary, cleaning of laboratory equipment h. Development of specifications. i. 81901650 Method selection, development, approval and change control 2. Development and maintenance of laboratory procedures must comply with corporate standards for uniformity and content. 3. Documented reviews of laboratory procedures by qualified employees must be conducted at least every two years to verify accuracy. 4. Testing methods used must be based on recognized and approved analytical testing methods, and verification must be performed to determine that they are appropriate for their intended use. Chemical testing procedures should conform to accepted standards such as USP (United States Pharmacopeia), AOAC (Association of Analytical Communities), and FCC (Food Chemicals Codex). 5. Microbiological testing procedures should meet accepted standards, such as those established in the FDA Bacteriological Analytical Manual (BAM). 6. Work instructions, laboratory personnel training records, testing procedures, and records of testing data must be maintained to verify that monitoring is occurring, and to verify that results meet finished product specifications and requirements. Documentation of laboratory tests and examinations must include the results (raw data) of the testing and examination. 7. Laboratory testing results must be signed and dated by the analyst and by a qualified reviewer in a timely manner. CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 Author: 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Date Dept. Approval Signature: Date Page 5 of 7 Q.A. Approval Signature 8. Readily-available records must be maintained showing that all internallydeveloped testing methods have been validated. 9. Expiration dating of all testing reagents, standards and buffer solutions must be controlled. 10. The laboratory should participate in a check sample program with a recognized laboratory to verify reliability and accuracy of testing conducted. 11. A documented program is recommended requiring annual crosschecking of analysts. D. E. Laboratory Equipment Calibrations 1. Routine calibrations of laboratory equipment, such as thermometers, scales, balances, micrometers, hardness testers, etc.; and instrumentation such as spectrophotometers, HPLCs, GCs, etc. must be properly performed to assure their accuracy. Calibrations may be performed by qualified employees, but preferably by licensed service providers at least annually. 2. A Master Calibration Schedule must be in place that at minimum lists the laboratory equipment and instruments included in the calibration program, calibration frequencies, and who is responsible for performing the calibrations (internally or externally). 3. Equipment-specific calibration procedures must be in place for all calibrations performed internally. 4. Individual pieces identification. of laboratory equipment must have unique Laboratory Equipment Calibration Records 1. Accurate records must be maintained of all laboratory equipment calibrations that contain the following information at minimum a. Identity of instrument or control (including thermometers) b. Calibration date c. Calibration frequency d. Next due date (optional) 81901650 CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 Author: 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Date Dept. Approval Signature: Date Page 6 of 7 Q.A. Approval Signature e. Reference standard identity and certification of compliance f. Calibration procedure g. Calibration limits or specifications h. Calibration readings F. Laboratory Equipment Verifications 1. A program must also be in place to evaluate the performance of laboratory equipment and instruments on a regular basis to assure accuracy on a day-to-day basis. Requirements for equipment verifications and verification frequencies as applicable must also be included in the Master Calibration Program. 2. The accuracy of laboratory thermometers used for laboratory testing must be verified daily at the temperature range at which they are used using an accurate intermediate thermometer that is checked against a National Institute of Standards Testing (NIST) reference unit. Checks of intermediate thermometers against NIST-traceable standards should be performed at a frequency commensurate with the use of the intermediate thermometer, but at least annually. Full documentation of the calibration of the intermediate thermometers must be available. 3. The accuracy of laboratory scales and balances must be verified daily using test weights in the range of the measurements being determined. Documentation of these checks must be available and can be part of the routine daily records for the activity being measured. 4. Test weights must be calibrated by a certified contractor at least annually, or whenever they are dropped or damaged. Records, including certificates of compliance must be available. 5. Whenever possible, test weights should be stored in their original containers in cabinets, drawers or shelves where they are protected against potential damage. 6. Equipment verifications must be documented. As an example of this documentation, scale verifications must include the following information at minimum: a. Make, model and serial number of scale b. Date of verification 81901650 CONFIDENTIAL Date Company Name Section No. SOP Number XX-028 Author: 111.303 111.310 111.315 111.320 Date Orig. Issued: Date Revised: Revision Number: THE LABORATORY SUPPORT FUNCTION Date Dept. Approval Signature: Date Page 7 of 7 Q.A. Approval Signature c. Verifier’s name d. Verification tolerance ranges for the different test weights used e. Verification status – “PASS/FAIL” f. Dated reviewer’s initials G. 81901650 Calibration/Verification Failure 1. When a piece of laboratory equipment has been determined to be out of calibration or fails a verification check, it must be removed from service immediately. The unit must be repaired and recalibrated. If repairs cannot be made, the unit must be replaced with a proper functioning unit that has been calibrated. 2. There must be documentation of corrective actions when a noncalibrated or inaccurate measuring device has been used. All products tested since the last acceptable check must be assessed to determine if they meet specifications, or if they must be subjected to further evaluations. CONFIDENTIAL Date
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