1 part 1 Chapter 9 Chapter Marketing: Product and Price © 2009 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill 2 Learning Objectives • Define marketing and its eight functions. • Understand market segmentation and name the types of segmentation. • Explain the process consumers go though when purchasing products and how consumer markets differ from business-to-business markets. • Describe the various aspects that go into the product element of marketing’s 4Ps. • Describe the different types of pricing that should be considered in marketing products. McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 3 The Eight Functions of Marketing • Exchange – Buying – Selling • Physical distribution – Transportation – Storage • Facilitating – – – – McGraw-Hill Quality and quantity Financial Risk Marketing information © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 4 Market Segmentation • Target marketing Segmenting the Consumer Market • Geographic • Demographic • Psychographic • Benefit • Volume • Niche marketing • Relationship marketing McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 5 Consumer Behavior • Understand consumers’ motivation • Decision-making factors: – – – – – McGraw-Hill Learning Reference group Culture Subculture Cognitive dissonance © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 6 The Business-to-Business Market • • • • • • • McGraw-Hill Larger purchases Fewer customers Geographically concentrated More rational buyers Sales are direct More personal selling More functional packaging © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 7 The 4Ps of Marketing: Product • Marketing management • 4Ps: – – – – Product Price Place Promotion Total Product Offer • Everything that consumers evaluate • Important beyond product McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 8 Market Research • Past and future purchase • 4 steps: – – – – Define the question. Collect data. Analyze data. Choose and implement solution. • Primary research – Focus group • Secondary research • Product line McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 9 Product Differentiation • • • • • McGraw-Hill Small differences Loyalties Classification of goods/services Consumer goods and services Industrial goods and services © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 10 Packaging • Goals – Protect goods, attract buyers, describe content, explain benefits, provide info, indication of price, values, & use, and provide dimension & weight info Branding • Brand equity • Brand loyalty McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 11 Example of a UPC Barcode 12 34567 89012 8 Example only: not a valid UPC barcode McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 12 Product Development Process • Ideas • Profit potential • Prototype McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 13 The 4Ps of Marketing: Price • Objectives – Profit – Building traffic • Loss leader – Market share – Image – Social objectives McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 14 Product Life Cycle • 4 stages: – – – – Introduction Growth Maturity Decline • Affects pricing Cost-Based Pricing • Producers use cost as a primary basis for setting price • In the long run, market determines price McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 15 Demand-Based Pricing • Target Costing Competition-Based Pricing • Price leadership Break-Even Analysis • BEP= Total fixed cost Price of 1 unit – Variable cost of 1 unit McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 16 Breakeven Analysis McGraw-Hill © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 17 Other Pricing Strategies • • • • • • McGraw-Hill Skimming price strategy Penetration strategy Everyday low pricing High-low pricing strategy Bundling Psychological pricing (odd pricing) © 2009 The McGraw-Hill Companies, Inc. All rights reserved.
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