SPECIAL REPORT Thanks in part to consumer health and wellness trends, the natural and organic segments have experienced growth during the past few years and show no signs of slowing, sources tell Candy & Snack TODAY. 26 Candy& Snack TODAY All-Natural, Organic Segment Benefits From Health Trends THE SECOND MOST POPULAR on-pack claim globally, according to Mintel International Group, Ltd., all-natural and organic items have experienced exponential growth during the past few years as a result of health and wellness trends. Nearly 90 percent of consumers are looking to eat healthier in the coming years, according to SymphonyIRI Group, Inc., which says the combined natural and organic market has experienced double-digit sales growth during the past two years. “The growth has been phenomenal,” says Sandy Gencarelli, director of marketing and export sales for Hillside Candy, LLC. “With consumers’ continued awareness, more products will become available as a result of the high demand for healthier choices.” Sam Shehayeb, president and CEO of Flamous Brands, Inc., maker of all-natural and organic falafel chips, says: “People are waking up and saying, ‘Why don’t I take care of myself and watch what I eat so I don’t develop issues down the road?’ Consumers aren’t just looking for a snack that tastes good or just something to eat; they want a guarantee that the product isn’t going to hurt them with trans fats, MSG and the usual suspects that have proven not to be very July/August 2012 w w w. c a n d y a n d s n a c k t o d a y. c o m good for you.” Nature’s American Co.’s Kevin Hannan, president, says staying the all-natural course for its products is driven in part by the segment’s growth, which he likewise attributes to health and wellness trends. A Segment Marked For Growth It is projected that sales of natural and organic products will increase more than 100 percent between 2010 and 2015, exceeding $78 billion in sales by the end of the estimated period, according to market researcher Packaged Facts. Suzanne Riddell, marketing assistant and communications manager for SweetWorks, Inc., says: “It is not an exclusive market; people of all sorts are attracted to products with all-natural ingredients. Health conscious or not, consumers can take solace in indulging in a real premium chocolate product that is all-natural.” Many suppliers agree growth will continue well into the future across demographics, as Maria Mouchati, president and CEO of Wonder Food Co., Inc., explains: “With the aging Baby Boomer generation, the maturing of Gen X and the arrival of Gen Y into economic independence, the demand for healthy choices CONTINUED ON PAGE 28 SPECIAL REPORT CONTINUED FROM PAGE 26 ‘With the aging Baby Boomer generation, the maturing of Gen X and the arrival of Gen Y into economic independence, the demand for healthy choices that taste good and support sustainable agricultural practices will only increase over time.’ MARIA MOUCHATI Wonder Food Co., Inc. 28 Candy& Snack TODAY that taste good and support sustainable agricultural practices will only increase with time.” “Baby Boomers are trying to find the fountain of youth,” Hannan says, adding younger generations purchase all-natural and organic products more frequently than Baby Boomers. “This should result in stability in the segment and will help growth as generations to come have access to organic foods,” he explains. The typical consumer purchasing in the segment tends to have higher education and income levels, according to Bert Cohen, president of TruSweets, LLC. However, he explains parents are the primary target. “The caring mom is a very valuable shopper and one retailers should try and capture,” Cohen says, echoing the sentiment of a number of sources, explaining moms are still responsible for a majority of household shopping decisions. Targeting Moms, Families SweetWorks’ Riddell says studies linking artificial dyes and flavors to diseases and disorders are raising a red flag for a majority of the population. “People are becoming more conscious of the food that is being consumed by themselves and their families, and all-natural and organic foods are at the top of the list to avoid such artificial and harmful substances,” Riddell says. To this end, Piper Cochrane, owner of the Organic Candy Factory, agrees, adding: “It’s definitely a trend now among moms to educate and feed their families better.” She says the company promotes to this demographic through magazines and sponsoring charity events that focus on moms and children. YummyEarth Inc. tries to reach parents through pack graphics, as Rob Wunder, company co-founder, explains: “If you look at July/August 2012 w w w. c a n d y a n d s n a c k t o d a y. c o m our artwork and ingredients, they speak directly to moms and dads. The images are familyfriendly and designed by a mom for a mom.” He also says mom-focused blogs are an important tool for driving brand awareness for YummyEarth, noting the company finds this type of marketing is more effective than sampling. “Mom-centric bloggers seek out YummyEarth and are changing the segment by shining a light on this corner of the industry and bringing it to the mainstream,” Wunder says, adding: “This is a mommy revolution.” Taking an alternative view, Nature’s American designs packs to catch kids’ eyes, as children can hold the key to moms’ baskets. In addition, packs highlight the nutritional value of the products, according to Jason Samatas, CEO. “Once kids see the packs, they are the ones to take it to mom and say, ‘We want to buy this,’” he says, adding: “The Nutrition Facts summarize the values for sugar, fat, trans fat and calories. This points out to consumers in their busy rush to shop that this is a healthy product besides just saying it’s all natural.” Wonder Food’s Mouchati says offering consumers easily accessible product information is important in driving trial and ultimately repeat sales, explaining: “Retailers who do this are taking proactive measures both to aid their customers in critical information gathering and to show they’re unequivocally proud to offer the quality products they do.” She adds successful retailers train customer service staff to accurately answer questions about natural and organic products, helping boost consumer confidence. Sources agree a dedicated set for all-natural and organic products is the best way to raise awareness for the segment. Grouping Items To Boost Sales “Marketing natural candy is new to a lot of retailers,” says Wunder. “They need to follow our lead, listen to our advice and we will help them every step of the way.” SPECIAL REPORT He says cross-category groupings of candy, snacks and other packaged goods helps to make a destination for shoppers looking for natural and organic products. “If the retailer announces that natural is here, they will retain shoppers and sell in volume,” he adds. YummyEarth works with retailers to develop specific merchandising tools to maximize gains, according to Wunder. This includes in-store coupons, advertising, floor displays and everyday low prices. For example, he says Wegmans Food Markets, Inc. successfully merchandises natural and organic items through cross-category endcaps, buying natural seasonal items and placing the segment near the front of its stores. “There is an education process, though,” he says, explaining the company needs to accommodate retailers’ requested programs and explain how to fit YummyEarth products into existing merchandising strategies. Further, Wunder says while dedicated natural and organic sets can be successful, they take years of focus and promotion, while in-line presentations can instantly announce expanded offerings. “Products of these types need to be highlighted,” agrees TruSweets’ Cohen. “You can’t just throw them in with other candy and expect consumers to find them.” To this end, he recommends retailers establish a “set within a set.” Cohen explains this grouping is important because natural and organic brands aren’t as recognizable to consumers as traditional lines. To encourage trial, Flamous puts an additional bag of its falafel chips without a UPC code into every case and asks retailers to use it for shopper sampling. “Consumers don’t have to worry about how the product will taste when they get home,” Shehayeb explains. “The proof is in the pudding; once they taste it they will come back to buy more. Retailers that adopt these practices are making inroads in the marketplace.” Helping drive brand awareness and trial, TruSweets offers shippers, spinning racks and clip strips as well as customized passive sampling demonstrations, according to Cohen. Retailer-specific demonstration packs offered by the company usually include coupons, literature on the products and samples in either bulk or individual packs to hand out, he explains. “It is most effective when retailers draw attention to natural products by placing them together with signage,” says Deborah Schimberg, founder and CEO of Glee Gum supplier Verve, Inc. She adds signage is important as most people expect to find candy in front ends, and don’t think about going to a natural set. A number of sources agree the influx of allnatural and organic products is strengthening the segment’s position at retail. According to YummyEarth’s Wunder, the proliferation of items has resulted in more shelf space, further CONTINUED ON PAGE 30 PAC K S G O G R E E N WHILE SOURCING NATURAL, organic and sustainable ingredients is paramount for suppliers in the segment, a number of sources say their companies undertook efforts to ensure that products also are attempting to lighten the potential environmental impact. This includes using biodegradable and recycled materials. For example, prior to exhibiting for the first time at the SWEETS & SNACKS EXPO this year, the Organic Candy Factory switched to 100 percent biodegradable and compostable bags. In addition, the company offers its products in organic cotton bags, which have a drawstring and can be reused. “People don’t realize that dyes and chemicals are not just bad for the body, but also the environment, which is where they end up,” explained Piper Cochrane, owner of the Organic Candy Factory, adding: “Consciously hurting the environment didn’t sit well with me.” Similar initiatives have been implemented by Hillside Candy, LLC, which uses recyclable materials in both the outer bags and twist films for its line of hard candies. “Our commitment to green business practices has led us to keep our products locally made, using sustainable sourcing efforts,” says Sandy Gencarelli, director of marketing and export. Wonder Food Co., Inc. currently is in the process of redesigning its packs to embrace sustainable materials, according to Maria Mouchati, president and CEO. “We are careful in the sourcing of all our ingredients for both our food and the packaging of our marketed products,” she explains. “We’ve had our eye toward long-term environmental sustainability since our beginning.” TruSweets, LLC has committed to environmentally friendly packaging, using completely recycled materials and printing using soy- and vegetable-based inks, according to company President Burt Cohen; however, he adds: “We would love for our Surf Sweet items to have a biodegradable film, but unfortunately the options out there don’t meet our standards.” Nature’s American Co. has experienced similar roadblocks when searching for green packaging, as Kevin Hannan, president, explains the company is trying to use a paper-type pack with a lining, but has not found anything that offers the same shelf life as its current packaging. Because natural and organic products are largely free of preservatives, the ability of some items to meet the shelf life thresholds of traditional products can be difficult. However, modern technology is changing this with advanced refrigeration systems, faster transportation and just-in-time ordering, according to Wonder’s Mouchati. Nature’s American also is embracing technology to extend its products’ shelf life, according to Hannan, explaining that the company’s GoNola line of granola achieves a 12-month shelf life, without using preservatives, through nitrogen flushing. Innovations are not just driving packaging developments, but also products, as Sam Shehayeb, Flamous Brands, Inc. president and CEO, explains: “The world of innovation never stops, so whether it’s Flamous or someone else, we’ll continue to see innovation in product and packaging developments in this segment.” CST w w w. c a n d y a n d s n a c k t o d a y. c o m July/August 2012 Candy& Snack TODAY 29 SPECIAL REPORT CONTINUED FROM PAGE 29 ‘With consumers’ continued awareness, more products will become available as a result of the high demand for healthier choices.’ SANDY GENCARELLI Hillside Candy, LLC helping to increase consumer awareness. TruSweets’ Cohen agrees more products entering the segment is a positive trend, explaining it helps meet consumer demand, but warns that there are downfalls to the growing popularity of the segment: “At the same time, there can be too many items and people misrepresenting what they do.” SweetWorks uses pack graphics to convey the all-natural formulations used for six of its chocolate Break-A-Part balls, according to Riddell, who explains: “The packaging for these items display attractive scenes of the flavors in a natural setting.” For example, the company’s pumpkin spice Break-A-Part packs show pumpkin patches, while the orange flavor’s packaging portrays an orange grove. Defining, Certifying The Segment In order for a company to claim a product as organic, it must first meet a number of certification requirements as set by the USDA. However, no certification currently exists in the U.S. for products making the all-natural claim, leading some companies to misrepresent their items, sources tell Candy & Snack TODAY. “Everyone is trying to jump in on the health and wellness trend and manufacturers will use any angle they can to capture that market,” says Hannan, of Nature’s American. “The claims are just flying off the shelf. At some point the segment will have to come out with some clear definitions.” The Organic Candy Factory’s Cochrane agrees: “It’s amazing what some companies get away with. All-natural is a dangerous thing to say; there are 100 ways around it. The public reads ‘all-natural’ and people automatically think it’s good for them.” She went on to explain that to have the company’s items certified as organic, a thirdparty organization had to audit both the finished products and the manufacturing facility, adding the costs associated with these certifications have driven some smaller suppliers to leave the claim off their packaging. Cara Welch Ph.D., senior vice-president of 30 Candy& Snack TODAY July/August 2012 w w w. c a n d y a n d s n a c k t o d a y. c o m scientific and regulatory affairs for the Natural Products Assoc. (NPA), says that unlike organic certification, which is set by the USDA, any future natural designation would come from the FDA. She explains this is because the natural designation would not be classified as an agricultural initiative. “The USDA organics program looks at how ingredients are grown and cared for,” she says, adding that the FDA would have to set guidelines for each individual product category to establish a natural label. Welch notes that if the FDA were to accept standards for natural claims, they would likely come from an outside source such as the NPA. “I don’t know if it would accept the standards as is,” she says. “If the FDA were given an initial set of standards accepted by the industry, that would give it a good head start in developing its own guidelines.” The NPA is currently in the early stages of setting guidelines for snack products, and is working with manufacturers and suppliers to develop an ingredient-focused standard with a strong science base, Welch notes. She says that consumers are looking for a definition for natural foods, but until the FDA develops a standard, shoppers will have to depend on third-party auditors and certification. “Third-party certification is becoming more important in the same way the USDA standards are important for organic products,” says Schimberg, of Verve. “The kinds of questions people are asking about supply chain issues lend themselves to third-party certification,” she adds, explaining consumers are looking for someone to have done the work for them to ensure the product claims are truthful. For Flamous, certification is one main way to communicate with consumers, according to Shehayeb. The company’s falafel chips have been certified as organic, kosher, halal, glutenand GMO-free, from a number of third-party organizations. Packs bear the third-party logos and Shehayeb explains that while the product is by nature gluten-free, it was significant to clearly state this for consumers. “It’s important for consumers to check those third-party certifications,” Shehayeb adds. CST
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