Content Marketing Strategy May 2016 1 Contents 1. Situation analysis and audit 2. Target audiences 3. Content ideas 4. Big Ideas 5. Execution 6. Distribution 7. Measurement 2 Situation analysis and audit 3 Goals • To increase lead generation • To increase awareness and visibility of Domino Printing • To be seen as an expert in terms of thought leadership 4 Objectives Considering the customer journey funnel we have identified these primary objectives 1. Lead generation content for service and product pages 2. Content for informational pages such as case studies, news and PR 3. To have a list of content needed for Domino to create 4. Improve the bounce rate by % 5. To increase the number of organic search visits by % 6. To increase the number of unique web visitors by % 7. To allow leads to reach and complete enquiry forms 5 Brand Guidelines Brand messages should be; • Relevant, compelling and true • Dynamic and aspirational • Succinct, memorable and brand specific • Collaborative — invites you to imagine what you could do • As true of our products as it is of our attitude to our relationships • Both a customer promise and an internal call to action Tone should be; • Enthusiastic but not over assertive • Technical but not obscure • Direct thought not confrontational • Warm but not over-familiar. Avoid jargon and idiomatic language Current website content; Brand messages are relevant and carry through the Domino tone of voice. There are pockets of content such as case studies, You Tube videos and some language that touches on Domino as a company that collaborates, is dynamic and aspirational. These values need to be brought to the forefront and made more visible. 6 Current onsite content Good Bad Ugly Gaps Slider above the fold Blog layout Too many H1 tags 250 words content for introductory pages with slider Contact Us Innovations box unclear Duplicated content (particularly with meta descriptions) Help sections on pages Blog Meta descriptions and title tags too long Product pages well optimised for headings Contact form (re-consider fields used) Product comparison tool Consumables pages (hard to read) No calls to action on blog pages Blog pages on separate domain 7 Social content Good Bad Ugly Gaps High quality followers on Twitter Timing of posts Little community building Opportunity to leverage audience for community building Popular content is on new products, solutions to pain points, industry comments, behind the scenes pieces, employee highlights and case studies Social engagement is mainly through likes Creating more multimedia and shareable, comment worthy content Unique value proposition Localised content and distribution Facebook presence Optimised distribution UTM tracking 8 Site authority and inbound links – key statistics • • • • • Domain authority: 58 Page authority: 52 Total backlinks: 5,400 Total domains: 746 Total social shares: 656 9 Competitors Who are they? • Videojet • Markem Imaje • Linx Global What do they do well? • Markem Imaje has small, clear calls to action on their home page. • Videojet have a good layout on their home page, with imagery and written content in each tile. • Linx Global make it easy to find the product best suited to requirements using their Solution Finder and Category Pages. They have a useful help section and technology guides. What don’t they do well? • The Videojet home page does not have any H1 tags • Markem Imaje has minimal product page content • Linx Global do not have specific keywords within page content and has long title tags 10 Key Search Areas Page Location Key Phrase Search Volume Home Page industrial printers Company Information Products, Laser Coding Products, Inkjet Bounce Rate Difficulty Rank 210 10 4 industrial printer 140 10 5 market overview example 238 83.87 citronix 207 66.46 anti bribery policy 187 87.9 anti bribery policy for small business 136 88.17 bribery policy 83.01 laser marking 94 210 22 19 laser marking machine 110 28 34 laser etching machine 320 57 99+ co2 laser 720 40 56 laser scribing 17 70.59 egg printer 104 60.98 continuous inkjet printers 94 66.42 inkjet barcode printer 84 63.67 rip editor 53 88.68 opaque printing 17 64.71 11 Key Search Areas Page Location Key Phrase Search Volume Products, Binary Inkjet binary coding 140 binary print Products, Piezo Drop On Demand Bounce Rate 38 78.95 drop printer 1132 80.82 drop on demand 227 80.25 dod printing 132 67.66 50 74.67 75 69.64 29 72.95 drop on demand technology dod printer drop on demand inkjet printer Difficulty Rank 68 99+ packaging printers 90 58 99+ package printing 30 39 59 carton coding 10 5 2 drop on demand printing 108 74.11 4 1 drop on demand piezo 27 70.37 4 1 drop on demand printer 31 70.42 3 1 22 76.78 piezoelectric inkjet 12 Key Search Areas Page Location Key Phrase Search Volume piezoelectric printer Bounce Rate Difficulty Rank 10 8 7 carton coders 10 9 9 piezo ink jet 10 6 3 duplex printing 1000 76 99+ duplex printer 170 66 99+ monochrome printer 140 74 99+ monochrome printing 30 66 99+ simplex printing 30 53 99+ continuous feed printer 20 47 99+ on-demand book printing 20 48 99+ transaction printer 10 48 99+ variable data printing 90 75 99+ carton printing 20 21 23 direct mail printing 20 59 99+ variable data printer 10 40 99+ 13 Key Search Areas Page Location Key Phrase Search Volume metallic foil printing Bounce Rate Difficulty Rank 10 52 99+ print on folders 10 49 99+ print on tags 10 50 99+ metal foil printing 10 57 99+ print on forms 10 50 99+ barcode printer 720 78 99+ plastic card printing 480 29 35 barcode printers 170 78 99+ security printing 90 46 86 qr code printer 70 19 27 address printer 70 58 99+ security printers 40 66 99+ modular printer 10 50 99+ print on cardboard 40 64 99+ 14 Key Search Areas Page Location Products, Valvejet Products, Print and Apply Key Phrase Search Volume print on bags Bounce Rate Difficulty Rank 30 53 99+ identification marking 10 69 99+ traceability marking 10 40 99+ gs1 barcode printer 10 17 38 valve jet printing 10 3 1 valve jet 10 4 1 valvejet 10 41 99+ valve-jet technology 10 3 1 valve-jet printing 10 3 1 label printer 5400 43 64 label printers 1000 29 32 label applicator 140 27 30 thermal transfer label printer 70 13 71 barcode label printer 210 74 99+ 15 Key Search Areas Page Location Key Phrase Search Volume Products, Thermal Inkjet thermal printer thermal printers tij Products, Thermal Transfer Products, Software Integration Difficulty Rank 1300 36 52 210 28 30 22 23 11 5 10 6 91 Bounce Rate 63.51 thermal printing 90 thermal inkjet 80 thermal inkjet printer 53 tto 353 thermal transfer printer 140 10 4 thermal transfer 140 15 7 tto printer 19 label printing software 590 74 95 label design software 140 69 99+ barcode printing software 50 58 99+ labelling software 40 65 99+ 71.78 88.68 60.21 62.15 16 Key Search Areas Page Location Difficulty Rank 390 72 99+ colour label printer 590 19 26 Application, Receipt Printers receipt printers 90 77 99+ Application, Barcode Printers barcode printer 590 78 99+ barcode label printer 210 74 99+ can printing 186 66.33 printing on plastic bottles 126 69.1 laser printing on plastic bottles 122 61.64 beverage can printing 110 68.47 printing on aluminium cans 69 72.61 plastic bottle printing 63 65.07 aluminium can printing 57 63.89 bottle coding 49 68 printing on cans 46 64.28 inkjet bottle printer 38 63.88 pet bottle printing 36 70.73 Products, Digital Colour Label Press Industries/Sectors, Packaging and Coding Key Phrase Search Volume Bounce Rate quick design lite 25 64 thermal label printer 17 Key Search Areas Page Location Key Phrase bottle cap printing how to print on plastic bottles printing on pet bottles printed cans Industries/Sectors, Print and Mailing Search Volume Bounce Rate 32 62.5 29 62.2 27 63.5 14 73.41 Difficulty Rank glass printing 170 31 41 bottle label printing 140 27 38 plastic bottle printer 72 64.33 bottle printing 72 60.98 food labelling 1300 76 99+ ticket printing 1000 45 84 mailmark 590 20 31 print finishing 260 46 86 18 Key Search Areas Page Location Key Phrase Search Volume plastic card printer 390 ticket labels Industries/Sectors, Industrial Applications Glossary/FAQ Difficulty Rank 73 99+ 23 65.22 wire printing 138 61.72 printing on metal 90 63 99+ printing on plastic 170 65 99+ fabric printer 320 65 99+ fabric printers 210 60 99+ printing on glass 170 27 36 printing on wood 320 69 99+ wood printing 110 68 99+ pcb printing 110 17 21 how does a printer work 210 12 18 how does an inkjet printer work 110 38 99+ waste ink disposal Legislation Bounce Rate falsified medicines directive 26 80.39 49 78.64 19 Key Events or Activities (awaiting info from client) Key Events • Drupa International Trade Fair • 7th Annual Pharmaceutical Serialisation and Traceability Summit • Label Expo USA? • Label & Print? Key Activities • New technologies • Legalisation protecting consumers and technology relating to serialisation (new EU law in 2018) 20 Target Audience 21 Website Target Audience Target industries: Job Titles: • • • • • • • • • • • • • • Beverage Cosmetics & Personal Care Food Pharmaceutical Tobacco Purchaser Marketing Manager Original Equipment Manufacturer Project Manager Production Manager Project Engineer Head of Maintenance Factory Manager/Owner Packaging Specialist 22 Target Audience – Current Information Sources Information source Title Search for information Google, Google News Exhibition/trade shows Drupa Networking/associations • • • Social media LinkedIn Peers • • • • • The Packaging Association Foodservice Packaging Association Processing & Packaging Machinery Association Dominic Cakebread, expert in global packaging Sean Smyth, consultant in the print industry Meg LaTorre-Snyder, Editor of Pharmaceutical Processing Claus Bolza-Schünemann of Drupa Torben Vogt, Global Pharma Director for Videojet Trade publications/websites • • • • Print Week Packaging News Packaging Europe Packaging World Banners Advertising banners Mailing Emailers 23 Social Media Target Audience Target industries: • Beverage • Cosmetics & Personal Care • Food • Pharmaceutical • Tobacco Job Titles: Purchaser Marketing Manager Original Equipment Manufacturer Project Manager Production Manager Project Engineer Head of Maintenance Factory Manager/Owner Packaging Specialist 24 Social Media Target Audience Out of the 400 followers on LinkedIn; • • • • 27.8% are senior with 27.1% entry 21.6% work in sales with 12% in engineering 31.7% work in printing with 6.4% in automotive 89% are non employees of Domino Printingin 25 Building Personas — Customer 26 Building Personas — Customer 27 Building Personas — Customer 28 Building Personas — Brand Persona We are the first choice for customers for; • Our leading technology and service • Our inspiring culture • Our performance and consistency VALUES 1. Listening and honesty 2. Clarity and focus 3. Energy and urgency 4. Attitude and commitment PERSONALITY Architect – Has vision, originality and understanding. Earns trust through client knowledge. A helper, shows expertise and leadership but is a team player. Music Teacher – Think masterclass…Inspires greater achievements, offers encouragement, support and clear demonstration. 29 Audience segments (Countryclub) Influencers and outreach targets Read by directors and senior management Food and beverage manufacturers Largest manufacturing sector 60,000 readers 18,000+ unique visitors per month Pharmaceutical industry 30,000 global readership 93% involved in 10,000 purchase Printing & readers decisions packaging 100% decision industries makers Domino Printing 137,000 unique monthly visitors 60,000+ unique website Cosmetics industry visitors Cosmetics, Toiletries & Perfumery Association Content Ideas 31 On-page content ideas 32 Topic New Page Required New legislation: Yes Key Phrase Objective Counterfeiting in pharmaceuticals laser marking, packaging printers, package printing, falsified medicines directive Thought leadership Serialisation laser marking machine, laser marking, packaging printers, package printing Thought leadership label printers, valve-jet technology, thermal printing, thermal transfer printer, barcode printing software Thought leadership Exhibition hype Label expo USA, label and print 2016 Expertise, dynamic, inspiring culture Drupa bottle label printing, can printing, label printing software Expertise, dynamic, inspiring culture What we learned bottle label printing, can printing, label printing software Expertise, dynamic, inspiring culture Calendar of events - Interactive calendar with links Label expo USA, label and print 2016 Expertise, dynamic, inspiring culture Future developments: Domino predicts… Yes What’s happening: No 33 Topic New page required Key Phrase Objective Which printers for which industries? Yes Thermal printer, duplex printer, c02 laser, mail mark, plastic card printing, ticket printing Expertise, collaboration Improving performance - Advice for printing on different products and how to get the best results Yes Thermal printer, duplex printer, c02 laser Expertise, solution, lead generation Help section No How to – advice for using different printers Yes Thermal printer, duplex printer, c02 laser, mail mark, plastic card printing, ticket printing Lead generation Support FAQs Yes How does a (inkjet) printer work? Lead generation Product Comparison Tool Yes thermal printers, thermal transfer printer, labelling software, colour label printer, barcode printer Lead generation Colour printing CMYK Yes Colour label printer Expertise Doing More: Yes Highlight people doing more: training, exams, exhibitions, shows Yes industrial printers Awareness, collaborative, aspirational, trust Social responsibility Yes anti bribery policy for small business Awareness, collaborative, aspirational, trust Charity fundraising – match scheme Yes industrial printers Awareness, collaborative, aspirational, trust 34 Topic New Page Required Domino story: Yes FTSE 4 Good Index Key Phrase Objective industrial printers Awareness, collaborative, aspirational, trust Glossary of terms Yes rip editor, laser scribing, binary coding, drop on demand, dod printing, drop on demand piezo Expertise, lead generation Interactive timeline No – add to history page industrial printers, laser etching machine, piezoelectric printer, valve-jet printing Expertise, dynamic, aspirational, awareness Meet the team Yes Awareness Awards and achievements No Awareness, expertise, dynamic, aspirational Apprenticeships: Training the next generation Yes Expertise, collaboration, aspirational, lead generation Training Academy: Case Studies, Meet trainers No industrial printer Expertise, collaboration, aspirational, lead generation 35 Topic New Page Required Industry sectors: Yes – within industry tab Key Phrase Linking to other publications Objective Lead generation, collaboration C02 laser No c02 laser Expertise Mail Mark Yes mail mark, barcode printer, inkjet barcode printer, barcode label printer Expertise 36 Off-page content ideas 37 Topic Format Key Phrase Objective Inspirational interviews Video or blog printing on wood, printing on plastic, printing on metal Awareness, collaboration, inspiring achievement Elizabeth Grant Case study bottle label printing, printing on plastic bottles Thought leadership, trust through client knowledge, collaboration, aspirational Frozen Bean Case study package printing, packaging printers Thought leadership, trust through client knowledge, collaboration, aspirational Counterfeiting in pharmaceuticals Article, white paper, blog laser marking, packaging printers, package printing, falsified medicines directive Thought leadership Serialisation White papers and blogs laser marking machine, laser marking, packaging printers, package printing Thought leadership Innovations: New legislation: 38 Topic Format Key Phrase Objective How we sped up printing Blog, video, infographic drop on demand printer, piezoelectric inkjet, valve-jet printing, thermal transfer label printer Thought leadership Evolution of labels Blog, video, infographic, white paper Label printer, colour label printer, label applicator Expertise Chart journey of bingo company with Domino Blog, video, infographic, case study ticket labels, ticket printing Lead generation, trust through client knowledge Industry sectors: Trends Blog, infographic beverage can printing, plastic bottle printing, food labelling, print finishing Thought leadership History of printing: 39 Topic Format Key Phrase Objective Technology & series Guides laser marking, continuous inkjet printers, binary coding, drop on demand piezo, duplex printing, valvejet, thermal printing, tto Lead generation, thought leadership, expertise Masterclass – Domino talk about new technologies Video C02 laser, egg printer, rip editor, beverage can printing, plastic bottle printing, bottle cap printing, mail mark, print finishing, wire printing Expertise, thought leadership, awareness, aspirational Which printers for which industries Blog, e-book thermal printer, duplex printer, c02 laser, mail mark, plastic card printing, ticket printing Expertise, collaboration Advice for printing on different products and how to get the best results Blog, video carton coding, printing on aluminium cans, glass printing, bottle cap printing, bottle label printing, printing on metal, fabric printer, printing on wood, plastic card printing Expertise, solution, lead generation Guides, blogs, videos dod printing, binary printer, rip editor, laser marking, plastic card printing, monochrome printer, barcode printer, can printing, how to print on plastic bottles, bottle coding, ticket printing, tto, label printer, label printing software, quick design lite Lead generation Help section How to 40 Topic Format Key Phrase Objective Demo Videos laser etching machine, rip editor, drop on demand printing, duplex printing, variable data printing, carton printing, qr code printer, label applicator, tto, label printing software, receipt printers, laser printing on plastic bottles, print finishing Awareness, expertise Printing in harsh environments Iron Man test video, blog Label printer, continuous inkjet printers, thermal transfer, industrial printers Expertise, thought leader, awareness Cost saving Industrial printers Lead generation, solution, expertise Reduction in downtime Industrial printers Lead generation, solution, expertise Improve quality Industrial printers, print finishing Aspirational, dynamic, solution, expertise, lead generation Case Studies Client problem, our solution Solution, lead generation, expertise Snap survey and reaction Collaboration, trust through client knowledge Annual survey Collaboration, trust through client knowledge Testimonials Lead generation 41 Topic Format Key Phrase Objective Bingo tickets Industrial printer Solution, lead generation, expertise, trust through client knowledge Big name customers Continuous inkjet printers, rip editor, inkjet barcode printer, drop on demand printing, thermal transfer, duplex printing, binary print, c02 laser, ticket printing, can printing, printing on plastic bottles, thermal inkjet, carton coding Solution, lead generation, expertise, trust through client knowledge Customers since 1978 Solution, lead generation, expertise, trust through client knowledge Journey of a humbug tto, continuous inkjet printers, thermal inkjet, carton coding, packaging printers Solution, lead generation, expertise, trust through client knowledge 8 out of 10 beverage producers, who are they? Laser marking, continuous inkjet printers, c02 laser Awareness, trust through client knowledge, aspirational Integrate YouTube: Testimonials Video Awareness 42 Topic Format Key Phrase Objective Case studies Video tto, continuous inkjet printers, thermal inkjet, carton coding, packaging printers, Laser marking, continuous inkjet printers, c02 laser, printing on plastic bottles, label printer Awareness Journey of a humbug Video tto, continuous inkjet printers, thermal inkjet, carton coding, packaging printers Awareness Tech videos Video Laser marking, continuous inkjet printers, binary coding, drop on demand piezo, duplex printing, valvejet, thermal printing Awareness, expertise, thought leaders Highlight people doing more Blog, video Industrial printers, continuous inkjet Awareness, collaborative, aspirational, trust Charity fundraising – match scheme Blog, video Industrial printers, continuous inkjet Awareness, collaborative, aspirational, trust Double Five Club Video Industrial printers, continuous inkjet Awareness Days Multi-format Industrial printers, continuous inkjet Domino as an international company. Looking into how other markets operate and meeting employees. Video Industrial printers, continuous inkjet Doing More: Domino story: Collaborative, aspirational, awareness 43 Topic Format Key Phrase Objective Meet the team Video, web page industrial printers, continuous inkjet Awareness Training the next generation Video, blog laser marking, continuous inkjet printers, binary coding, drop on demand piezo, duplex printing, valvejet, thermal printing Expertise, collaboration, aspirational, lead generation Training Academy: Case studies, meet trainers Case study, video, web page laser marking, continuous inkjet printers, binary coding, drop on demand piezo, duplex printing, valvejet, thermal printing Expertise, collaboration, aspirational, lead generation Statistics, e.g. most consumed cosmetics Blog laser marking, tto, dod printing, carton coding, valvejet, drop on demand piezo, printing on glass Expertise Food and drink rich list Blog Evolution of printers family tree Web page, infographic industrial printers, laser marking, duplex printer, thermal printer Expertise, awareness Small tech changes making a big impact Blog Co2 laser, mailmark, thermal transfer, colour label printer Thought leadership, expertise Benefits and comparisons of going digital Blog Industrial printers, continuous inkjet printers Lead generation, solution, expertise Labels and customisation (coca cola example) Blog label printer, colour label printer, printing on plastic bottles, can printing, bottle cap printing Expertise, collaboration Product statistics ‘how much printing in a day equates to….’ and ‘how far ink goes’ Blog, infographic continuous inkjet printers Expertise, solution, awareness Expertise 44 Topic Format Technical helpdesk Live chat Custom solutions with OEM Blog, web page Reduce rejects and returns Web page, help section UV Ink. Benefits and examples of usage. Blog colour label printer, continuous inkjet printers Expertise Importance/benefits of Blog Industrial printers, continuous inkjet printers Lead generation, solution, expertise Growth Blog Industrial printers, continuous inkjet printers Awareness, expertise Investment Blog Industrial printers, continuous inkjet printers Awareness, expertise Trends Blog, infographic Trend dependent Thought leadership New appointments Web page Awareness Skills shortage in the industry? Blog Expertise Key Phrase Objective Lead generation Thermal transfer, tto, barcode printer, barcode label printer Lead generation, collaboration Lead generation, solution, expertise Cost saving: 45 Big ideas 46 What’s your story? 1978 – Inkjet printers with single jet technology 1979 – Unijet used for printing numbers on bingo tickets 1980 – Labelling perishable goods with a sell-by date using SOLO inkjet printers 1988 – Solo XT range is launched to meet the needs of harsh environments 1989 – Market leader in inkjet technology 1991 – Introduction jet array designed specifically for printing addresses 1994 – Pioneered the use of sealed C02 laser systems 1998 – A-Series for continuous Inkjet launch 2000 – Introduces binary printing ‘Bitjet’ for high-speed printing of addresses, graphics, numbers and bar codes 2001 – C-Series large character outer case coding 2005 – Inline digital inkjet printing. UV ink capability with K-Series 2006 – Plus programme launched 2007 – V-Series for Thermal Transfer Overprinting 2008 – G-series for Thermal Inkjet. FTSE225 2009 – FTSE4Good Accolade 2010 – Company of the Year at PLC awards 2011 – i-Tech coders 2012 – Queens Award for international trade 2015 – Acquired by Brother 47 Domino Story Concept • Telling the story of Domino through its clients and products Objective • To highlight key clients within in each different industry • To promote the products that those clients use • To highlight Domino’s involvement in the FTSE4Good Target audience • Trade publications in various industries • Business media • Social media Implementation • Domino Predicts - new technology developments in each industry – on-page and outreach • Infographic on number and type of products sold – on-page and outreach • Case studies on the client problem, Domino solution – on-page and outreach • Case studies on the oldest client relationships – on-page and outreach • Evolution of technology – on-page • Stories relating to the investment in developing environmentally responsible products – on-page and outreach 48 Doing More Concept • Domino Doing More – telling the story of the Domino employees, from those who are going the extra mile to become experts in their fields to those who are raising money for charity Objective • To highlight employees who are Doing More – attending exhibitions, speaking at exhibitions, taking exams • To promote Domino’s charity fundraising match scheme • To highlight Domino’s Double Five Club and longest serving staff • To highlight what Domino is doing that other companies are not Target audience • Trade publications • Social media • Position Domino as key spokespeople Implementation • First person blog posts on their experiences at exhibitions/events, what they found out – on-page • Blog diaries/videos on extra activities completed by employees, eg exams passed and charity fundraising – on-page and outreach • Story about Domino’s longest serving staff – on-page and outreach • Business stories on ways Domino as a business is doing more to improve product offering, working with clients, innovating with technology – on-page and outreach 49 Apprenticeship Scheme Concept • Domino Printing – the next generation Objective • To promote Domino’s new apprenticeship scheme, which will recruit eight apprentices in 2016 • To position Domino as an industry leader in terms of employee investment Target audience • Trade publications • Associations • Social media Implementation • Apprentices to chart their learning and experience in a series of blogs and videos - on-page and off-page content • Apprentices to interview Domino’s former apprentices and longest serving employees – on-page content • Skills shortages in the industry and how Domino is rectifying this – outreach • Domino’s commitment to training the next generation – outreach 50 Content Calendar - Creating the editorial The below to be completed once the content ideas have been approved Month Deadline Title Content Type Creator 51 Execution and Lead Generation Content will be created according to the content calendar Lead generation: • All on-page and suitable off-page pieces (including blog posts and guides) will include an appropriate call to action, directing users to the enquiry form via a link • Off-page content (including outreach and social) will include a link to the appropriate webpage, eg a product page, news page Content will be distributed via the following channels: • Social media • Email • Outreach to target media A full media list covering key sectors will be compiled once the content has been approved An outreach calendar will also be created once the content has been approved 52 Distribution – outreaching the content The below to be completed once the content ideas have been approved Issue date Title of content Sector 53 Measurement The success of the content marketing strategy will be measured on the following KPIs: • • • • • • • • Organic search visits Unique web visitors Page views Bounce rate Social shares and interactions Coverage created as a result of outreach Links generated as a result of outreach Number of domains linking to Domino Printing 54 Any questions? We recommend you read through the strategy and list any questions you have, we can then arrange a call to go through this with you. 55
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