I
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L.Ktng
Summary
Energetic Administrative and Support Services Coordinator with 8 plus years experience in high-level
executive support roles. Organized and professional. Specializing in providing administrative support to
various departments. Committed to delivering high quality results with little supervision. I am dedicated
and focused. I excel at prioritizing, completing multiple tasks simultaneously and following through to
achieve project goals. I am extremely experienced in office management and performing various clerical
duties.
Highlights
* Good oral and written communication skills
* Great telephone etiquette
* Team player
* Customer Service
n Multi-tasker
Mail Distribution
Time management
Data entry
Microsoft Office proficiency
Schedule management
Experience
Excel
Institute
June 2008 to Present
Administrative and Support Services Coordinator
Gadsden, Al
Coordinated travel arrangements for clients, staff and office executives. Handled mail distribution.
Maintained electronic and paper files. Data entry into client and school databases. Routine document
preparation such as writing reports and other correspondence, typing, making copies, faxing, developing
spreadsheets, and scanning documents. Sorting papers, files and other documents. Accounts payables,
processing vouchers, and making deposits. Maintains time and attendance, payroll, handle office,
supplies, and other cafeteria inventory. Managed reception area, including greeting visitors and
responding to telephone and in-person requests for information. Customer services issues.
Medical Data Systems
Senior Medical Collections Representative
Gadsden,
August 2004 to June 2008
Al
Worked in a call center contacting clients in reference to collecting money on past due medical accounts.
Data entry, including verifuing information in the database was up-to-date and accurate. Addressed
customer service inquiries in a timely manner. Maintained records and files. Placed follow-up calls.
Cross-trained and provided back-up for other medical representatives when needed.
Covan Worldwide
Manager
Office
April2003 to June 2004
Gadsden, Al
Managed the receptionist area, performed clericalduties included typing, filing, answering phone, faxing,
routine document preparation, billing and greeting visitors. Maintained electronic and paper files.
Dispersed mailto designated recipients accordingly. Handled offrce supply and inventory. Schedule
management, time and attendance, record keeping. Managed daily office operations and maintenance of
equipment. Planned travel arrangements, and drafted meeting agendas. Executed follow-up meetings.
Education
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Troy University, Bachelor of Science: Business Administration/Marketing
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Troy, Al USA
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