TEAM BUILDING
DISCOVERING TEAMS
 IS THERE A DIFFERENCE BETWEEN TEAMS & GROUPS
INSTITUTE OF ADMINISTATION AND COMMERCE
TEAM VS GROUP
TEAMS
•VALUE
CENTRED
•CHARACTER
•SUCCESS
INSTITUTE OF ADMINISTATION AND COMMERCE
GROUPS
•SELF CENTRED
•INSECURITY
•WEAK
RELATIONSHIPS
EFFECT OF PERSONALITY ON TEAMS
B
A
Likes authority
Confident
Firm
Enjoys challenges
Problem solver
Bold
Goal driven
Strong willed
Self reliant
Persistent
Takes charge
Determined
Enterprising
Competitive
Productive
Purposeful
Adventurous
Independent
Controlling
Action oriented
Accurate
Controlled
Predictable
Orderly
Conscientious
Discerning
Analytical
Precise
Scheduled
Deliberate
D
C
Enthusiastic
Visionary
Energetic
Promoter
Mixes easily
Fun-loving
Spontaneous
Creative-new ideas
Optimistic
Infectious laughter
Enjoys instructions
Consistent
Reserved
Practical
Factual
Perfectionist
Detailed
Inquisitive
Persistent
Sensitive
Takes Risks
Motivator
Very verbal
Friendly
Enjoys popularity
Likes variety
Enjoys change
Group oriented
Initiator
Inspirational
INSTITUTE OF ADMINISTATION AND COMMERCE
Sensitive feelings
Calm
Non-demanding
Avoids confrontations
Enjoys routine
Warm and relational
Adaptable
Thoughtful
Patient
Good listener
Loyal
Even keeled
Gives in
Indecisive
Dislikes change
Dry humour
Sympathetic
Nurturing
Tolerant
Peace maker
FOUR BASIC TRAITS
TYPE
TYPE
TYPE
TYPE
A – LION
B – BEAVER
C – MONKEY
D - LABRADOR
INSTITUTE OF ADMINISTATION AND COMMERCE
TYPE A - LION
STRENGTHS
• FIRM, DETERMINED, CONFIDENT , TAKE
ACTION
• STUBBORN, INSENSITIVE, CONTROLLING
WEAKNESS
PACING
• WITH THEM BE CONSISTENT & GET THEIR
OPINION
• IF ONE OF THEM CULTIVATE CHARISMA
INSTITUTE OF ADMINISTATION AND COMMERCE
TYPE B - BEAVER
STRENGTHS
WEAKNESS
PACING
• CONSISTENT, DETAILED, ORGANIZED ,
CALCULATING
• CRITICAL, PERFECTIONIST, SLOW TO
INNOVATE
• WITH THEM HAVE FACTS READY & SYSTEMS
THAT WORK
• IF ONE OF THEM CULTIVATE COURAGE
INSTITUTE OF ADMINISTATION AND COMMERCE
TYPE C - MONKEY
• VISIONARY, OPTIMISTIC, COMMUNICATOR
STRENGTHS
WEAKNESS
PACING
• OVER SELL, POOR FOLLOW THROUGH,
PEOPLE PLEASING
• WITH THEM GIVE OPPROTUNITY TO TALK TO
YOU AND OTHERS
• IF ONE OF THEM CULTIVATE FOCUS
INSTITUTE OF ADMINISTATION AND COMMERCE
TYPE D - LABRADOR
STRENGTHS
WEAKNESS
PACING
• PATIENT, THOUGHTFUL, LOYAL ,
ADAPTABLE
• GIVE IN EASILY, NON-CONFRONTATIONAL
• WITH THEM GIVE THEM ROUTINE TASKS
• IF ONE OF THEM CULTIVATE COMPETENCE
INSTITUTE OF ADMINISTATION AND COMMERCE
TEAM DEVELOPMENT PHASES
• POLITE, WATCHFUL
• IMPERSONAL,
GUARDED, EXCITED
•CONTROL
CONFLICTS, OPTING
OUT, FRUSTRATION,
CONFRONT EACH
OTHER
FORMING
STORMING
PERFORMIN
G
NORMING
• MUTUALLY
SUPPORTIVE,
RESOURCEFULNESS,
CLARITY OF PURPOSE,
SHARED VISION
INSTITUTE OF ADMINISTATION AND COMMERCE
• DEVELOPING SKILLS,
CLEAR PROCEDURES,
GIVING FEEDBACK,
CLEAR ROLES
BECOMING A GREAT TEAM PLAYER
 ARE YOU A TEAM PLAYER OF TEAM BREAKER
TEAM PLAYER
TEAM BREAKER
• POSITIVE ATTITUDE
• SENSE OF SELF
LEADERSHIP
• TAKE 100% RESPONSIBILITY
FOR RESULTS
• EMPATHY
• DETERMINED TO DO THE
RIGHT THING AND DO IT
RIGHT
• BLAME SHIFTING
• LYING
• RUMOUR MOUNGER
• BELITTLE
• DISRESPECT
• NEGATIVE COMPARISON
INSTITUTE OF ADMINISTATION AND COMMERCE
TEN QUALITIES OF EFFECTIVE TEAM PLAYERS
1. DEMONSTRATES
RELIABILITY
6. ACTIVE
PARTICIPANT
2.COMMUNICATES
CONSTRUCTIVELY
5. SHARE OPENLY
AND WILLINGLY
3. LISTENS
ACTIVELY
4. COOPERATES &
PITCHES IN TO HELP
INSTITUTE OF ADMINISTATION AND COMMERCE
7. EXHIBITS
FLEXIBILITY
8. TEAM
COMMITMENT
9. PROBLEM
SOLVER
10. RESPECTFUL &
SUPPORTIVE
OVERCOMING TEAM BARRIERS
INSTITUTE OF ADMINISTATION AND COMMERCE
TAKING TEAM THINKING TO WORK
T.E.A.M
TRUST
ENGAGE
APPRECIATE
MOTIVATE
INSTITUTE OF ADMINISTATION AND COMMERCE
THINK TO BE A TEAM PLAYER
 T - Is it true?
 H - Is it helpful?
 I - Is it inspiring?
 N - Is it necessary?
 K - Is it kind?
INSTITUTE OF ADMINISTATION AND COMMERCE
INSTITUTE OF ADMINISTATION AND COMMERCE