CLIENT STORY MN ADDS CLIENT VALUE WITH ROBUST INVESTMENT MANAGEMENT SOFTWARE SOLUTION How MN boosted its private equity and real estate business with SimCorp’s integrated Alternative Investments solution. Client Story | MN 2 MN UPGRADES ITS ALTERNATIVE INVESTMENTS OFFERING An integrated SimCorp solution helped MN deliver more transparency, flexibility, and value to its alternative investments offering. As a result, MN can service client demands more competitively and efficiently. IN SEARCH OF A RELIABLE ASSET ADMINISTRATION SYSTEM Dutch pension administrator and asset manager MN wanted to administer its private equity (PE) and real estate (IOG) investments with a more dedicated, reliable and service-oriented system, in the process of moving away from a heavy internal reliance on Microsoft Excel. Explains Timo Zomerdijk, Head of Valuation, Reporting & General Ledger, MN: “As Excel was not a preferred system for administration, we started to search for a complete and solid system to administer both investment segments so that data could be derived from the system in a structured and orderly way.” DETAILED REPORTING AND AUTOMATIC VALUATION AS KEY DRIVERS The proof-of-concept consisted of the full administration of six MN funds, three of which were private equity and three real estate funds, including basic reporting. End-users of the PE and IOG business segments approved the proof-of-concept in June 2011, which marked the actual start of the project. The requirements for the new administration were analysed and based on the MS Excel administration of the IOG segment. Adds Timo Zomerdijk: “Besides the transaction administration, detailed reporting and automatic valuation based on transactions were the main drivers.” MN’s main requirements were that the solution could create reports, make calculations and store all static data at both fund level and underlying level (building and company level). Timo Zomerdijk: “For us, it was not a question of reducing costs; it’s an investment in quality, more and better data, up-to-date data, accessible data and also for the fund manager to run his portfolio more efficiently.” SimCorp demonstrated the solution and MN saw that all the requirements could be fulfilled. In the project phase, extra requirements emerged and SimCorp had an answer for each and every need as it arose. Either the solution was known in advance or else was referred to SimCorp to get it fixed, which proved an invaluable experience for MN. A SimCorp client since 2002, MN looked to its current investment management software business partner for a solution. Following a presentation in May 2011, SimCorp was asked to initiate a proof-of-concept. This was based on SimCorp Dimension’s Alternative Investments solution, enhanced with the latest features and designed to handle private equity and real estate investments. The project’s configuration phase ran from July to end-November 2011, followed by testing in December and January 2012. Three weeks into 2012, the new functionality went into production by converting the funds from the original Fund Certificate administration in SimCorp Dimension to the detailed Alternative Investments functionality. MN had worked with SimCorp on several occasions before, and felt comfortable and secure in drawing on the accumulated skills, know-how and experience that SimCorp’s specialist consultants had to offer in the area of project collaboration. Client Story | MN 3 Timo Zomerdijk, Head of Valuation, Reporting & General Ledger, MN: “The SimCorp solution met all our system service requirements. As it can also communicate with our main asset management administration system (SimCorp Dimension), the choice was easily made.” REGISTERING TRANSACTIONS MORE EFFECTIVELY AND FLEXIBLY The new method of administering its alternative investment transactions with dedicated transaction codes and screens enables MN to register each transaction in more detail, and with a payment attached directly to each transaction. These payments are then approved and ultimately reconciled with the immediate business transaction attached to it. At a later stage, payments will be automated and netted by use of SWIFT instructions. Also, a number of fee types like management fees that could only be registered as part of a capital call earlier can now be registered separately; the flexible definition of these expense (and income) types ensures that every type of fee can be registered separately in SimCorp Dimension. GENERATING ADDED VALUE FOR CLIENTS The new administration allows for more detailed information to be registered. Not only do the funds that MN invests in on behalf of its clients contain useful information; the investments in buildings and companies by those funds provides detailed information that can be used for an analysis of the investments per country, region or sector, across all funds. This information is very valuable for MN and its clients. Timo Zomerdijk: “This information enables us and them to see our and their exposure on a more detailed level and then to act on it.” Setting up the funds and their underlying investments in this way prepared MN for the Fund Decomposition functionality added in one of the releases SimCorp Dimension provides clients twice a year to continually upgrade and enhance its product and service portfolio. CREATING DETAILED REPORTS BASED ON ONE DATABASE Having all transaction information and fund data in SimCorp Dimension allows MN to create a number of more service-oriented reports, all based on one database. Reports can now be generated directly from SimCorp Dimension, as opposed to constructing reports based on several spreadsheets. These reports contain a number of key ratios like Internal Rate of Return, Total Value to Paid-In, etc. Having a solid and up-to-date overview of all the private equity and real estate portfolios without comparing and merging Excel sheets is one of the gains achieved by MN. As Timo Zomerdijk states: “Running just one system enables all the information to become accessible to all the relevant departments: the settlement and valuation departments, financial reporting, not to mention the fund manager.” AUTOMATING THE VALUATION PROCESS Another key business driver for MN was valuation. Private equity and real estate fund managers tend to update their investors each quarter with regard to the value of investments in funds. This invariably means the value of the funds is not known in between the quarters. Client Story | MN 4 “The bottom line is that we now have an easy-to-use and accessible system that can produce at any time of the day an overview of all our private equity and real estate investments, with the latest valuations, investment regions, businesses, investment managers, called/outstanding commitments, and more. TIMO ZOMERDIJK Head of Valuation, Reporting & General Ledger, MN By using the Alternative Investments solution, MN can take into account for valuation all the relevant transactions conducted during each quarter (i.e. capital calls, capital returns, fees, dividends, etc.) to generate up-to-date figures between end-of-quarter dates. This process has been automated in SimCorp Dimension, adding flexibility and ensuring that every transaction triggers an update of the market values where even back-dated changes are taken into account. QUICK AND EASY ACCESS TO ALL DATA To allow its fund managers and middle office quick and easy access to all data, MN also opted to install SimCorp’s Portfolio Workbench solution, which provides for: For MN, choosing the Alternative Investment solution to complement its in-house use of SimCorp Dimension as the main asset administration system has proved to be a highly flexible solution, well suited for cash flowbased investments, such as direct investments, private equity fund investments, and real estate investments. As Timo Zomerdijk sums it up: “The bottom line is that we now have an easy-to-use and accessible system that can produce at any time of the day an overview of all our private equity and real estate investments, with the latest valuations, investment regions, businesses, investment managers, called/outstanding commitments, and more.” •Up-to-date market values per fund or even per underlying company •Fund types and fund strategies •Geographical and sector distributions •Key ratios Access to these up-to-date figures, combined with graphical tools and pivot tables, provides additional value to MN’s fund managers when they assess the investments and improves communication with clients when it comes to evaluating their investments. A HIGHLY FLEXIBLE AND ACCESSIBLE SOLUTION Implementing a new solution required a thorough look-through methodology. As is typical in project work like this, MN had a lot of questions and, as its business partner, SimCorp was there to assist in finding all the right answers. With the constant on-site help and advice of SimCorp consultants, MN found the solutions it sought in speedy and effective project implementation. Name: MN Headquarters: The Hague, The Netherlands Industry: Pension administrator and asset manager Business: Pension administration and investment management AUM: Over ¤90 billion Website: www.mn-services.com Client Story | UNIQA 5 CLIENT STORY QUICK FACTS CHALLENGES •Replace old system to administer private equity (PE) and real estate (IOG) investments in a more dedicated, reliable and efficient way •Move away from heavy reliance on Microsoft Excel spreadsheets •Find a sophisticated and service-oriented device to support alternative investments •Satisfy reporting needs of external clients and internal stakeholders (i.e. fund managers and senior management) OBJECTIVES •Adopt more detailed administration with sectoral and regional distribution of all funds (decomposition) •Implement improved reporting and automatic valuation mechanisms •Set up cash flow registration (transparency of fees) •Design future-proof solution (reporting in-house) •Benefit from prior experience with SimCorp service implementation practices SOLUTION •A single fully integrated solution meeting all criteria – both present and future •Convincing proof-of-concept with solution designed for specific needs •Flexible portfolio workbench tool for front- and middle-office users •On-line tool with key ratios and positions for full access to all data FEATURES AND BENEFITS •Commitment transactions: holding without any cash flow •New balances for commitment, unpaid commitment and called capital •Dedicated transaction windows and transaction codes – income and expenses freely definable •Market values instead of nominals •Cash directly linked to the investment – no single payment transactions anymore •Registered in one database, available for in-house reporting (future-proof) •Prepared for automatic payment instructions (and netted) ABOUT MN MN is one of the largest pension administrators and asset comprehensible and affordable pension scheme. MN managers in the Netherlands. Pension administration and manages assets worth over ¤90 billion for a wide range investment management comprise MN’s core activities. of pension funds in the Netherlands and in the United With over 60 years of experience in these areas, MN assists Kingdom. Apart from corporate headquarters in The Hague, its clients with extensive knowledge of the Dutch pension Netherlands, MN has offices in Amsterdam and London. system. Some 1,000 dedicated employees ensure that nearly two million Dutch nationals are supplied with a More information at www.mn-services.com. ABOUT SIMCORP SimCorp provides integrated, best-in-class investment management solutions to the world’s leading asset managers, fund managers, asset servicers, pension and insurance funds, wealth managers and sovereign wealth funds. Whether deployed on premise or as an ASP solution, its core system, SimCorp Dimension, supports the entire investment value chain and range of instruments, all based on a marketleading IBOR. SimCorp invests more than 20% of its annual revenue in R&D, helping clients develop their business and stay ahead of ever-changing industry demands. Listed on NASDAQ Copenhagen, SimCorp is a global company, regionally covering all of Europe, North America, and Asia Pacific. For more information, please visit www.simcorp.com. ONE SYSTEM FOR A COMPLEX WORLD LEGAL NOTICE The contents of this publication are for general information and illustrative purposes only and are used at the reader’s own risk. SimCorp uses all reasonable endeavors to ensure the accuracy of the information. However, SimCorp does not guarantee or warrant the accuracy, completeness, factual correctness, or reliability of any information in this publication and does not accept liability for errors, omissions, inaccuracies, or typographical errors. The views and opinions expressed in this publication are not necessarily those of SimCorp. © 2013 SimCorp A/S. All rights reserved. Without limiting rights under copyright, no part of this document may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form, by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose without the express written permission of SimCorp A/S. SimCorp, the SimCorp logo, SimCorp Dimension, and SimCorp Services are either registered trademarks or trademarks of SimCorp A/S in Denmark and/or other countries. Refer to www.simcorp. com/trademarks for a full list of SimCorp A/S trademarks. 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