3M™ Parking
SST Merchant
Validator
Manual
Version 1
SST Merchant Validator
Manual
Version 1
0180
3M Company retains ownership rights to Enterprise FMS and its documentation. The Enterprise FMS
source code is a confidential trade secret of 3M Company You may not decipher or de-compile Enterprise
FMS, develop source code for Enterprise FMS, or knowingly allow others to do so. Enterprise FMS and its
documentation may not be sublicensed or transferred without the prior written consent of 3M Company.
This manual, as well as the software it describes, is furnished under license and may only be used or copied
in accordance with the terms of said license. The content of this manual is furnished for informational use
only, is subject to change without notice, and should not be construed as a commitment by 3M Company 3M
Company assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
Except as permitted by the software license, no part of this publication may be reproduced, or transmitted, in
any form or by any means, electronic, mechanical, or otherwise, without prior written permission from 3M
Company.
© 2014 3M Company. All rights reserved.
SAFETY NOTICE
As an institution, municipality, or private operator, it is important to be aware of the potential
liabilities which may arise in normal parking operations. To ensure the safety of your
personnel and your patrons, use the following checklist to make sure that all of the following
“safety first” measures are implemented at your site:
❑ Use vibrant colors on parking equipment at entrance lanes and exit lanes.
❑ Use universally identifiable icons, or pictograms, in all entrance and exit lanes, roadways,
posts and walls.
❑ Post “No Pedestrian,” “No Wheelchair,” “No Bicycle” and “No Motorcycle” pictograms
on the roadway adjacent to the parking barrier gate.
❑ Always provide proper signs, both on the roadway and on other equipment.
❑ Maintain the manufacturer’s warning stickers on gate arms and on other equipment.
❑ Use safety devices such as mirrors, buzzers, and flashing lights, especially if there are
sidewalks that cross the path of exit or entrance lanes.
❑ To prevent injury to pedestrians, maintenance personnel, and persons on bicycles or
motorcycles, monitor all entrance and exit lanes to ensure barrier gates are not
accidentally lowered or raised. Take special care when commanding any equipment from a
centralized computer system, especially when the equipment is not in your line of vision.
❑ Institute the following equipment maintenance and inspection policies:
●
Ensure that maintenance is performed by the factory, a factory-trained technician, or
an authorized distributor at least twice a year. Create a maintenance log to track
maintenance history.
●
Ensure that the equipment is inspected frequently by a factory-trained technician to
ensure that it is operating properly. Create an inspection log to track inspection history.
SHOCK HAZARD—to reduce the risk of severe personal injury or damage to
equipment, turn off the power to the equipment before performing any
maintenance or repairs. Failure to heed this warning could result in injury or
even death of those who come in contact with the product.
PRODUCT USE STATEMENT
Product Use: Many factors beyond 3M’s control and uniquely within user’s knowledge and
control can affect the use and performance of a 3M product in a particular application. Given
the variety of factors that can affect the use and performance of a 3M product, user is solely
responsible for evaluating the 3M product and determining whether it is fit for a particular
purpose and suitable for user’s method of application.
Warranty, Limited Remedy, and Disclaimer: Unless a different warranty is specifically
stated on the applicable 3M product packaging or product literature, terms of sale or software
license agreement, 3M warrants that the 3M product will be free from substantial defects in
material and workmanship under normal use and service, wear and tear excepted, for two (2)
years from the original date of purchase, and (ii) for software products, for ninety (90) days
from the original date of purchase, the software will materially perform the functions
described in the accompanying documentation. 3M MAKES NO OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING
OUT OF A COURSE OF DEALING, CUSTOM OR USAGE OF TRADE. If the 3M product
does not conform to this warranty, then the sole and exclusive remedy is, at 3M’s option, to
replace or repair any defective part or parts.
Limitation of Liability: Except where prohibited by law, 3M will not be liable for any loss or
damage arising from the 3M product, whether direct, indirect, special, incidental or
consequential, regardless of the legal theory asserted, including warranty, contract, negligence
or strict liability.
TABLE OF CONTENTS
LIST OF FIGURES ............................................................................................................................ 9
CHAPTER 1 OVERVIEW
Overview of a Validated Ticket ..................................................................................................... 11
Requirements for Reading Validated Tickets....................................................................................... 12
Components of the SST Merchant Validator ....................................................................................... 13
Ticket Channel ............................................................................................................................... 13
Slide ............................................................................................................................................... 13
Validator Handle ............................................................................................................................ 13
Transaction Counter....................................................................................................................... 14
CHAPTER 2 OPERATION
CHAPTER 3 MAINTENANCE AND TROUBLESHOOTING
Preventive Maintenance ....................................................................................................................... 17
Paper Clean-Up .............................................................................................................................. 17
Ink Stamper .................................................................................................................................... 17
Troubleshooting.................................................................................................................................... 20
Account Pin Patterns ............................................................................................................................ 20
APPENDIX A ORDER AND REPAIR PROCEDURES
Placing an Order ................................................................................................................................... 23
Requesting a Repair.............................................................................................................................. 24
Part Numbers ........................................................................................................................................ 25
Base Cover ..................................................................................................................................... 25
Top Cover ...................................................................................................................................... 26
Handle ............................................................................................................................................ 29
Drive Block .................................................................................................................................... 31
APPENDIX B SUPPORT
Getting Help ......................................................................................................................................... 35
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Contents
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LIST OF FIGURES
Figure 1.1
Figure 1.2
Figure 2.1
Figure 3.1
Figure 3.2
Figure 3.3
Figure 3.4
Figure 3.5
Validated Ticket ................................................................................................................... 12
Components of the SST Merchant Validator ....................................................................... 13
Ticket Position in Validator ................................................................................................. 16
Paper Receptacle .................................................................................................................. 17
Removing the Rubber Feet................................................................................................... 18
Removing the Top Cover ..................................................................................................... 18
Lifting Out the Stamp Module ............................................................................................. 19
Pin Pattern on Ticket ............................................................................................................ 20
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Contents
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CHAPTER 1
Overview
The 3M SST Merchant Validator is a non-powered, hand-operated device that allows
merchants to holepunch patrons’ parking tickets, for parking fee discounts. When the
holepunched ticket is inserted into an SST device with an SST/HP-1 Transport, the SST
Transport reads the ticket and sends data to the 3M Parking Fee Computer (version 2.0 or
higher, with the Voucher option). The payment device processes the merchant and fee discount
information, eliminating the need to manually enter the information.
Note: Both the SST/HP-1 and the SST/HP-4 Transports can read tickets holepunched by the
SST Merchant Validator if the ticket is inserted with the arrow on top and pointing
toward the Transport. Since the SST/HP-1 Transport will only accept the ticket if it is
inserted this way, the holepunch validation will always be read when the ticket
information is read. However, since the SST/HP-4 Transport can accept the ticket four
different ways (any direction, top or bottom), the holepunch validation will be read only
if the ticket is inserted with the arrow on top and pointing toward the Transport, even
though the other ticket information will be read. (If inserted another way, the full fee
will be charged.) If this happens, the patron may cancel the transaction and then insert
the ticket the correct way to allow the Transport to read the holepunch validation on the
ticket to apply the discount.
Overview of a Validated Ticket
Each ticket may receive up to four validations. Figure 1.1 illustrates a validated ticket.
When a ticket is validated, it receives the following:
1. A coded series of holes, which are punched into the ticket with steel pins located inside the
Merchant Validator in a 4 x 4 matrix (16 possible positions for holes). Each Merchant
Validator has a hole pattern that is configured at the factory for one merchant account.
Refer to “Account Pin Patterns,” page 10, for the hole patterns for accounts 1-100.
2. A three-digit ink stamp, which is printed on the ticket by an ink stamper inside the
Merchant Validator. The number it prints corresponds to the holepunch configuration. The
ink stamp is not necessary for the normal operation of the validation process; it is provided
so that the merchant can easily determine the number of validations the ticket already has,
and the parking lot cashier can determine the type of validations the ticket has received, in
the event the SST equipment cannot read the validations.
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Chapter 1 • Overview
The ink stamper is capable of printing a three-digit number from 000 to 999; however the
number of merchant accounts available for use is limited by the maximum number of
merchant accounts available in the payment device. Depending on the option purchased, the
payment device may be capable of 26, 208, or 624 merchant accounts.
Figure 1.1 Validated Ticket
075-781
Stamped merchant account
number, corresponding to the
holepunched number.
ACME PRINTING - ANYTOWN, MI
0 1 4
Holepunches representing the
merchant account number.
Requirements for Reading Validated Tickets
In order for the SST Transport to read tickets validated by the SST Merchant Validator and the
payment device to calculate deductions in fees, you must set up the following in your system:
12
■
Close DIP Switch 7 on the SST CPU Board. For more information on setting DIP switches
for the SST CPU Board, refer to the SST Ticket Spitter MG-1000/SST Exit Verifier ML3000 Operator Manual.
■
Program a merchant account for each merchant that will use an SST Merchant Validator,
in the payment device. You may do this at the payment device or in ScanNet. When you
do this, you must program the following for each account (for more information about
programming accounts, refer to the 3M Parking Fee Computer Operator Manual or the
ScanNet Operator Manual):
●
Account Name
●
Status: Valid & Vouch
●
Account# field in payment device or Holepunch box in ScanNet: Enter the number
that corresponds to the holepunch configuration number that is assigned to the
merchant account and to the specific SST Merchant Validator. This is the number that
will print on the ticket when it is validated.
●
Deduction Type (for example, Fixed Amount or Full) and amount of deduction, if
applicable.
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Components of the SST Merchant Validator
Components of the SST Merchant Validator
The following figure illustrates the components of the Merchant Validator.
Figure 1.2 Components of the SST Merchant Validator
Validator Handle
Transaction Counter
Ticket Channel
Slide
Ticket Channel
When you place the ticket into the Merchant Validator, the ticket must sit flat on the ticket
channel, and the ticket’s magnetic stripe must be on the left side, facing upward. When the
ticket is placed in the Merchant Validator correctly, the tab on the ticket fits within the notch
on the slide.
Slide
The slide on the Merchant Validator is used to place the ticket in the proper position for
validating. You push the slide into one of four positions shown on the Merchant Validator that
correspond to the place on the ticket where the holepunch and stamp will occur.
Validator Handle
Once the ticket is in the proper position in the ticket channel, you press the validator handle to
punch and stamp the ticket.
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Chapter 1 • Overview
Transaction Counter
The Merchant Validator has a five-digit counter that advances by one digit with each
transaction. This allows the merchant to track the number of validations occurring at its
location. Once the counter reaches 99999, the next transaction begins again at 00000. Note
that the counter will advance whenever the validator handle is pressed, even if a ticket has not
been placed in the Merchant Validator.
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CHAPTER 2
Operation
To operate the Merchant Validator to validate a ticket, follow these steps:
1. Place the ticket in the Merchant Validator, with the ticket’s magnetic stripe appearing on
the left and facing upward. (A graphic on the device shows the proper orientation of the
ticket.) This is the only way a ticket may be placed in the Merchant Validator for the
holepunches to occur on the proper area of the ticket.
If the ticket is not placed in the Merchant Validator properly, the magnetic stripe
on the ticket could be damaged, causing the ticket to be unreadable.
When the ticket is placed in the Merchant Validator correctly, the tab on the ticket fits
within the notch on the slide, allowing the ticket to sit flatly in the ticket channel.
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Chapter 2 • Operation
Figure 2.1 Ticket Position in Validator
Tab on ticket fits within
notch on slide.
2. Move the slide to the correct validation position (labeled 1 to 4 on the Merchant
Validator), depending on how many validations the ticket already has. For example, if
there are already two validations on the ticket, move the slide to the third validation
position.
Make sure the slide clicks into place at the correct validation position. If the selector is set
between two validation positions, one or more validations will not be readable. Also, if the
ticket is validated twice at the same position, neither of the validations will be readable.
3. Press the validator handle to validate the ticket with a holepunch and ink stamp. For
information about the validation on the ticket and what the ticket should look like, refer to
“Overview of a Validated Ticket,” beginning on page 1.
Note: Pressing the validator handle without a ticket present may result in a build-up of ink on
the bottom inside of the Merchant Validator, which may cause excess ink to appear on
the tickets. This also advances the transaction counter by one digit even though a
validation transaction did not occur.
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CHAPTER 3
Maintenance and
Troubleshooting
Preventive Maintenance
Paper Clean-Up
As you validate tickets, the paper punched out of the tickets from the holepunches will collect
inside the Merchant Validator. Empty the Merchant Validator periodically to prevent a buildup of paper. To empty it, turn it over so the paper will fall out from the open paper receptacle at
the back. Refer to Figure 3.1.
Figure 3.1 Paper Receptacle
Paper receptacle
Ink Stamper
When the ink printing on the tickets becomes too light to read, you must re-ink the stamper
inside the Merchant Validator. To do this, follow these steps:
1. Turn the Merchant Validator over, and remove the rubber feet from the base plate, by
either unscrewing them by hand or with a screwdriver.
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Chapter 3 • Maintenance and Troubleshooting
Figure 3.2 Removing the Rubber Feet
2. Remove the base plate.
3. Unscrew the four screws that hold the top cover on (they are the four closest to the front of
the device, opposite the handle), turn the unit over, and remove the top cover by pressing
the validator handle slightly to clear its notches from the top cover.
Figure 3.3 Removing the Top Cover
Press validator
handle slightly
4. Bring the validator handle all the way forward to the front of the unit (the end with the
slide).
5. Pull back the spring that is on top of the stamp module, far enough out of the way so that
you can lift out the stamp module. You may need to use a screwdriver or other slim object
to insert under the spring.
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Preventive Maintenance
6. As you hold the spring back, lift out the stamp module.
Figure 3.4 Lifting Out the Stamp Module
Stamp module
7. Apply about two drops of Royal Mark red inking fluid to each digit of the stamp pad, and
let it soak in for about 10 minutes.
Note: It is recommended that you use only the Royal Mark brand of inking fluid; other
brands may damage the stamp pad. See Table A.2 on page 15 for the part number to
order this from 3M.
8. Pull back and hold the spring again and place the stamp module back in place, so that the
numbers will print on the ticket in the proper direction when the Merchant Validator is
used. Make sure the stamp module snaps tightly into place. Lower the spring back down
on top of the stamp module.
9. Place the top cover back on the Merchant Validator, pressing the validator handle down
slightly so that its notches clear the top cover.
10. Turn the unit over and replace the four top cover screws that you removed earlier.
11. Place the base plate back on the unit and replace the four rubber feet on the base plate.
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Chapter 3 • Maintenance and Troubleshooting
Troubleshooting
If any of the following (or other) problems occur with your SST Merchant Validator, refer to
Appendix B, “Support” for information on getting assistance from 3M.
❑ Holes are not punching through the ticket.
❑ Movement of the device is not functioning properly.
❑ Transaction counter will not advance.
❑ Pin pattern or stamp number on ticket is not accurate, or validation is being deducted
inaccurately. Verify that the pin pattern matches the number that is stamped on the ticket.
Refer to “Account Pin Patterns,” in the following section, for the pin patterns of accounts
1-100.
Account Pin Patterns
When a ticket is validated, it receives a coded series of holes (see Figure 3.5), which are
punched into the ticket with steel pins located inside the Merchant Validator in a 4 x 4 matrix
(16 possible positions for holes). Each Merchant Validator has a hole pattern that is configured
at the factory for one merchant account. This section shows the hole patterns for accounts
1-100.
Figure 3.5 Pin Pattern on Ticket
Pin pattern
075-781
ACME PRINTING - ANYTOWN, MI
0 1 4
20
Pin patterns listed below
are as they appear on a
ticket when looking at it
from this perspective.
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Account Pin Patterns
X = no hole
O = hole
001
XXXO
XXXO
XXXO
OOOX
002
XXXO
XXXO
XXOX
XXOX
003
XXXO
XXXO
XXOX
OOXO
004
XXXO
XXXO
XOXX
XOXX
005
XXXO
XXXO
XOXX
OXOO
006
XXXO
XXXO
XOOO
OXXX
007
XXXO
XXXO
OXXX
XOOO
008
XXXO
XXXO
OXXX
OXXX
009
XXXO
XXXO
OXOO
XOXX
010
XXXO
XXXO
OOXO
XXOX
011
XXXO
XXXO
OOOX
XXXO
012
XXXO
XXXO
OOOX
OOOX
013
XXXO
XXOX
XXXO
XXOX
014
XXXO
XXOX
XXXO
OOXO
015
XXXO
XXOX
XXOX
XXXO
016
XXXO
XXOX
XXOX
OOOX
017
XXXO
XXOX
XOXX
XOOO
018
XXXO
XXOX
XOXX
OXXX
019
XXXO
XXOX
XOOO
XOXX
020
XXXO
XXOX
XOOO
OXOO
021
XXXO
XXOX
OXXX
XOXX
022
XXXO
XXOX
OXXX
OXOO
023
XXXO
XXOX
OXOO
XOOO
024
XXXO
XXOX
OXOO
OXXX
025
XXXO
XXOX
OOXO
XXXO
026
XXXO
XXOX
OOXO
OOOX
027
XXXO
XXOX
OOOX
XXOX
028
XXXO
XXOX
OOOX
OOXO
029
XXXO
XOXX
XXXO
XOXX
030
XXXO
XOXX
XXXO
OXOO
031
XXXO
XOXX
XXOX
XOOO
032
XXXO
XOXX
XXOX
OXXX
033
XXXO
XOXX
XOXX
XXXO
034
XXXO
XOXX
XOXX
OOOX
035
XXXO
XOXX
XOOO
XXOX
036
XXXO
XOXX
XOOO
OOXO
037
XXXO
XOXX
OXXX
XXOX
038
XXXO
XOXX
OXXX
OOXO
039
XXXO
XOXX
OXOO
XXXO
040
XXXO
XOXX
OXOO
OOOX
041
XXXO
XOXX
OOXO
XOOO
042
XXXO
XOXX
OOXO
OXXX
043
XXXO
XOXX
OOOX
XOXX
044
XXXO
XOXX
OOOX
OXOO
045
XXXO
XOOO
XXXO
OXXX
046
XXXO
XOOO
XXOX
XOXX
047
XXXO
XOOO
XXOX
OXOO
048
XXXO
XOOO
XOXX
XXOX
049
XXXO
XOOO
XOXX
OOXO
050
XXXO
XOOO
XOOO
OOOX
051
XXXO
XOOO
OXXX
XXXO
052
XXXO
XOOO
OXXX
OOOX
053
XXXO
XOOO
OXOO
XXOX
054
XXXO
XOOO
OOXO
XOXX
055
XXXO
XOOO
OOOX
XOOO
056
XXXO
XOOO
OOOX
OXXX
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Chapter 3 • Maintenance and Troubleshooting
22
057
XXXO
OXXX
XXXO
XOOO
058
XXXO
OXXX
XXXO
OXXX
059
XXXO
OXXX
XXOX
XOXX
060
XXXO
OXXX
XXOX
OXOO
061
XXXO
OXXX
XOXX
XXOX
062
XXXO
OXXX
XOXX
OOXO
063
XXXO
OXXX
XOOO
XXXO
064
XXXO
OXXX
XOOO
OOOX
065
XXXO
OXXX
OXXX
XXXO
066
XXXO
OXXX
OXXX
OOOX
067
XXXO
OXXX
OXOO
XXOX
068
XXXO
OXXX
OXOO
OOXO
069
XXXO
OXXX
OOXO
XOXX
070
XXXO
OXXX
OOXO
OXOO
071
XXXO
OXXX
OOOX
XOOO
072
XXXO
OXXX
OOOX
OXXX
073
XXXO
OXOO
XXXO
XOXX
074
XXXO
OXOO
XXOX
XOOO
075
XXXO
OXOO
XXOX
OXXX
076
XXXO
OXOO
XOXX
XXXO
077
XXXO
OXOO
XOXX
OOOX
078
XXXO
OXOO
XOOO
XXOX
079
XXXO
OXOO
OXXX
XXOX
080
XXXO
OXOO
OXXX
OOXO
081
XXXO
OXOO
OXOO
OOOX
082
XXXO
OXOO
OOXO
OXXX
083
XXXO
OXOO
OOOX
XOXX
084
XXXO
OXOO
OOOX
OXOO
085
XXXO
OOXO
XXXO
XXOX
086
XXXO
OOXO
XXOX
XXXO
087
XXXO
OOXO
XXOX
OOOX
088
XXXO
OOXO
XOXX
XOOO
089
XXXO
OOXO
XOXX
OXXX
090
XXXO
OOXO
XOOO
XOXX
091
XXXO
OOXO
OXXX
XOXX
092
XXXO
OOXO
OXXX
OXOO
093
XXXO
OOXO
OXOO
OXXX
094
XXXO
OOXO
OOXO
OOOX
095
XXXO
OOXO
OOOX
XXOX
096
XXXO
OOXO
OOOX
OOXO
097
XXXO
OOOX
XXXO
XXXO
098
XXXO
OOOX
XXXO
OOOX
099
XXXO
OOOX
XXOX
XXOX
100
XXXO
OOOX
XXOX
OOXO
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APPENDIX A
Order and Repair Procedures
Placing an Order
To place an order:
1. Locate the applicable part number. Refer to “Finding a Part Number.”
If the part number is not included in this manual, contact 3M Customer Support for part
names, part numbers, prices, and delivery information at one of the following telephone
numbers:
USA and Canada: 877-777-3571
Global support: 512-984-9255
2. Fill out a purchase order from your company.
3. For U.S. orders:
Fax, email, mail, or telephone the purchase order to:
3M Company - MVSS
3M Center, Bldg 235-3A-09
St. Paul, MN 55144-1000
Email: [email protected]
Phone: 1-877-777-3571
Fax: 1-800-591-9293
For International orders not through a 3M subsidiary:
Fax, email, mail, or telephone the purchase order to:
3M Company
3M Center, Global Channel Services
I-94 & McKnight Rd
Saint Paul, MN 55144-1000
Email: [email protected]
Office: 1-651-736-5381
Fax: 1-651-736-5672
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Appendix A • Order and Repair Procedures
Finding a Part Number
Contact a 3M Parking Customer Support representative for part number information. For the
United States and Canada, call 877-777-3571; the 3M global number is 512-984-9255.
Requesting a Repair
If a problem occurs with a product part, in many cases you can return the part to the Repair
Center for repair. All repairs require the following:
- Returned Materials Authorization (RMA) form.
- Purchase order (PO) number. A PO number is required whether the repair is under warranty
or not.
To request a repair:
1. Contact Product Support at 877-777-3571; the 3M global number is 512-984-9255.
2. Acquire a PO number from your company.
3. Fill out the RMA form. In addition to the Customer and Product information, be sure to
include the following information:
- In the Customer PO Number field, enter the PO number assigned by your company. A
PO number is required whether the repair is under warranty or not.
- If the part is under warranty, enter the original sales order number in the Warranty box.
- If the part is no longer under warranty, check the Billable box.
- To expedite the repairs, check Yes next to Expedited Service Requested.
Note: The cost of expedited service is indicated on the RMA form.
4. E-mail or fax the form to the e-mail address or fax number provided on the bottom of the
form. Within 36 hours, you will receive an RMA number from 3M Customer Support.
Ship the part to the address indicated on the RMA approval.
SHIPPING/RECEIVING NOTICE
Include the RMA number on the shipping label. 3M cannot accept packages
without RMA numbers.
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Part Numbers
Part Numbers
Base Cover
Figure 0.1
Base Cover Part Numbers
1
2
3
Table A.1 Base Cover Part Numbers
No. on
Figure
Part Number
Description
1
26980017318
Rubber Feet
2
n/a
M4 X 10mm
Pan Head
Screw (4
required)
3
78-0060-3989-1
Cover Plate,
Base Hole
Punch
Validation
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Appendix A • Order and Repair Procedures
Top Cover
Figure 0.2
Top Cover Part Numbers
1
3
2
5
4
6
Table A.2 Top Cover Part Numbers
No. on
Figure
26
Part Number
Description
1
78-8800-0284-1
Cover, Top
Hole Punch
Validation
Unit
2
78006026294
Label, Ticket
Index Hole
Punch
Validation
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Part Numbers
Table A.2 Top Cover Part Numbers
No. on
Figure
Part Number
Description
3
78006025718
Slide, Hole
Punch
Validation
Unit
4
78006025726
Slide Handle,
Hole Punch
Validation
Unit
5
78-8800-0285-8
Base, Hole
Punch
Validation
Unit
6
n/a
M3 X 16mm
Pan Head
Screw (4
required)
Not shown
78006025742
Pin, Hole
Punch
Validation
Unit
Not shown
75030213880
Stamp
Module, Hole
Punch
Validation
Unit
Not shown
26980016492
Spring, Detent
Hole Punch
Validation
Unit
Not shown
26980016500
Detent Ball,
Hole Punch
Validation
Unit
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Appendix A • Order and Repair Procedures
Table A.2 Top Cover Part Numbers
No. on
Figure
Not shown
28
Part Number
75030213922
Description
Royal Mark
Red Inking
Fluid
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Part Numbers
Handle
Figure 0.3
Handle Part Numbers
2
1
3
4
5
6
Table A.3 Handle Part Numbers
No. on
Figure
Part Number
Description
1
n/a
M3 X 6mm
Flat Head
Screw (4
required)
2
78006025775
Drive Cam,
Hole Punch
Validation
Unit
3
78006025759
Handle, Hole
Punch
Validation
Unit
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Appendix A • Order and Repair Procedures
Table A.3 Handle Part Numbers
No. on
Figure
30
Part Number
Description
4
78006025767
Bushing,
Handle Pivot
Hole Punch
Validation
Unit
5
n/a
Pivot Bushing
Washer
6
n/a
M4 X 10mm
Hex Head
Machine
Screw (2 req.)
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Part Numbers
Drive Block
Figure 0.4
Drive Block Part Numbers
7
1
2
8
3
9
4
10
11
5
6
Table A.4 Drive Block Part Numbers
No. on
Figure
Part Number
Description
1
n/a
M3 X 6mm
Pan Head
Screw
2
78006025783
Counter Tab,
Hole Punch
Validation
Unit
3
78006030007
Housing,
Stamp Hole
Punch
Validation
Unit
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Appendix A • Order and Repair Procedures
Table A.4 Drive Block Part Numbers
No. on
Figure
32
Part Number
Description
4
78-8800-0286-6
Punch Pin
Retainer, Hole
Punch
Validation
Unit
5
n/a
M3 X 10 mm
Pan Head
Screw (2
required)
6
78-8800-0288-2
Cover, Ticket
Channel Hole
Punch Val
Unit
7
n/a
M3 X 10mm
Pan Head
Screw (2
required)
8
78-8800-0289-0
Counter, Hole
Punch
Validation
Unit
9
26980016476
Standoff,
Counter Hole
Punch Val
Unit
10
78006025734
Drive Block,
Hole Punch
Validation
Unit
11
26980016450
Spring,
Return Hole
Punch
Validation
Unit
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Part Numbers
Table A.4 Drive Block Part Numbers
No. on
Figure
12
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Part Number
78-8800-0287-4
Description
Guide Pin,
Hole Punch
Validation
Unit
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Appendix A • Order and Repair Procedures
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APPENDIX B
Support
Getting Help
If you have a product question that is not addressed in the documentation, contact your 3M
Parking Value Added Reseller (VAR). If you are a VAR or you do not have a VAR, call 3M
Product Support at one of the telephone numbers listed in the table below.
Whether you call, write, or fax, please have the following information available:
- A description of the events and the order in which they occurred
- The type of hardware you are using, with serial number and model number
- Firmware version, if applicable
- The type and configuration of software you are using
- Original sales order number
- Any messages that appear on your display screen and the exact wording
- Project name
- Returned Materials Authorization (RMA) number, if applicable
Table B.1 3M Product Support Phone Numbers
Location
Phone
Fax
United States
(877) 777-3571
(512) 984-3367
Canada
(877) 777-3571
(512) 984-3367
Central America
South America
(512) 984-9255
(512) 984-3367
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Appendix B • Support
Table B.1 3M Product Support Phone Numbers (Continued)
Location
Phone
Fax
Asia
Australia
China
Hong Kong
India
Indonesia
Korea
Malaysia
New Zealand
Philippines
Singapore
Taiwan
Thailand
Vietnam
(512) 984-9255
(512) 984-3367
Bahrain
Egypt
Europe
Greece
Greenland
Iceland
Jordan
Saudi Arabia
Turkey
UAE
(512) 984-9255
(512) 984-3367
Accessing the 3M Parking VAR Resource Center
If you are a 3M Parking Value Added Reseller (VAR), please request the link to the VAR
resource center by emailing:
[email protected].
The resource center site will contain the following:
- Product information
- Software upgrades when they are available
- Frequently Asked Questions
- Explosion drawings and product part numbers for some products
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Toll Free: 877-777-3571
3M Global Number: 512-984-9255
www.3M.com/MVSS
For sales and service, contact your 3M Value Added Reseller: