Managing Up: A Key Workplace Competency MANAGING UP Managing Yourself Steve Joiner Wayne Scott Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? You can't just be talented: You have to be terribly smart and energetic and ruthless. You also have to become necessary to people, by working hard and well and bringing more than your bones and your skin to the project. Don't just show up. Transform the work, yourself, and everybody around you. Be needed. Be interesting. Be something no one else can be—and consistently. | Strategy Exchange Katherine Hepburn Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? We’re going to have a facilitated discussion & knowledge exchange. We know everything we need to know about managing up. There aren’t answers to every situation. Our conversation today is confidential. | Strategy Exchange Some Operating Assumptions Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange DVD CLIP & DISCUSSION What are our stereotypes and unsavory associations to employees who “manage up”? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Who is this? George III The mother of all bad bosses Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? “Managing upwards is the practice of optimally communicating information, making appropriate decisions, and effectively escalating issues.” Bernardo Garcia, 2008 | Strategy Exchange What is Managing Up? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? “Managing up is a method of career development that’s based on consciously working for the mutual benefit of yourself and your boss.” April Green, 2013 | Strategy Exchange What is Managing Up? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? “’Managing up’ is not kissing up or believing you can manipulate the situation. But it is your job to deliberately discover and implement ways to most effectively work with your boss to deliver the best possible results for all the stakeholders involved.” Peter Gruber, 2013 | Strategy Exchange What is Managing Up? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? “[T]he process of consciously working with your boss to obtain the best possible results for you, your boss, and your organization. This is not political maneuvering or kissing up. Rather it is a deliberate effort to bring understanding and cooperation to a relationship between individuals who often have different perspectives.” Wayne Turk, 2007 | Strategy Exchange What is Managing Up? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange A Different Paradigm Managing Up: A Key Workplace Competency What is Managing Up? | Transactional Persuasion Influence Developing How Well Do You Know Your Boss? | Strategy Exchange A Different Paradigm Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? To authentically and specifically articulate your fit Bragging Sucking Up “Any color of” Nosing Being disingenuous Being Fake Effective Communication Managing Up Networking Information Sharing Relationship Building | Strategy Exchange What about Career Development? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Control Influence Concern Managing Up: A Key Workplace Competency Human Number Line What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange 10: Managing up is your middle name. It comes naturally & you’re comfortable doing it. 7: You have an intuitive feel for it, but can’t articulate what it is you’re doing or why. It seems to work out. 3: You struggle with tension, cognitive dissonance, not being on the same page, being cross-wise. 1: “What the heck is this about?” “I have to do that too?!” You struggle with the concept. Managing Up: A Key Workplace Competency Human Number Line What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange How Well Do You Know Your Boss? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange BREAK Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? Self | Strategy Exchange State Now Managing Up: A Key Workplace Competency Self-Assessment What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange REFLECTION & DISCUSSION How Well Do You Know Your Boss? Managing Up: A Key Workplace Competency Self-Assessment What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange REFLECTION & DISCUSSION What did you discover? What could you do differently? Managing Up: A Key Workplace Competency Gallery Walk PART ONE What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Communicate Stand Tall, Don’t Cower Depend on Your Boss’s Strengths & Compensate Understand Your Boss’s Perspective Take the High Road, Guard Your Brand Managing Up: A Key Workplace Competency Strategy Exchange PART TWO What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Communicate Stand Tall, Don’t Cower Depend on Your Boss’s Strengths & Compensate Understand Your Boss’s Perspective Take the High Road, Guard Your Brand Managing Up: A Key Workplace Competency Reflective Dialogue What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What’s one challenge you confront in your relationship with your boss? What’s one strategy that you learned today that you might use to address it? Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? You can't just be talented: You have to be terribly smart and energetic and ruthless. You also have to become necessary to people, by working hard and well and bringing more than your bones and your skin to the project. Don't just show up. Transform the work, yourself, and everybody around you. Be needed. Be interesting. Be something no one else can be—and consistently. | Strategy Exchange Katherine Hepburn
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