Orders - Mediaocean | Support

Prisma For Sellers – Orders
Mediaocean Client Services
[email protected]
www.mediaocean.com
The Campaign Inbox is shown below:
Inbox toolbar
TABLE OF CONTENTS
1. Overview ..........................................................................1
2. View an Order ...................................................................1
3. Order details .....................................................................1
4. Respond to an order .........................................................2
Inbox items
5. Order status ......................................................................2
6. Revising an order ..............................................................2
7. Order versioning ...............................................................2
3. Order details
Click on an order to display the order details page:
Click to send/save
Order Status
Order summary
1. Overview
All orders that you have access to are displayed in the Inbox.
Message from
the0 buyer
Once you have received an order from a buyer, it is displayed in
the Inbox. The status is updated each time an action affects it for example, when you respond to an order.
2. View an Order
1. Sign in to Prisma for Sellers.
2. Select Campaigns from the top-left drop-down list.
3. Select the agency name from the Agency drop-down list.
You can select Prisma agencies to view orders for all
agencies.
Prisma for Sellers - Orders
JULY 2015
Individual line items
The Order page is used to view the order's details, respond to an order and to send an order revision request.
In this page, you can see a summary of the order, a message from the buyer as well as the individual details of the order.
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4. Respond to an order
6. Revising an order
7. Order versioning
You can send your response to a buyer's order with a message.
You can revise an order that you have responded to by
accepting or rejecting it, and return it to the buyer. The revision
can be initiated by yourself, or through a revision request from
the buyer.
As part of the negotiation process with the buyer, each change
will result in a new order revision. With each change sent from
a buyer, a new major version of the order is created.
You can only respond to orders that have been sent to you.
To send and order:
1.
On the Order page, click Respond. The
electronic response window opens.
On the Orders page, click Revise to make the order editable and
the Send and Save buttons available:
For example R0.01, R0.02, and then R0.03.
Note: If Respond is
not shown, the order
is not assigned for
your response.
2.
Select your response from the Response drop-down list.
3.
Add your comment in the box.
4.
Click OK.
The order response is sent to the buyer and its status is
updated in your inbox.
5. Order status
The table shows the possible statuses of an order:
STATUS ORDER HAS BEEN
NEW ...received.
OPENED …opened and a response created.
ACCEPTED …accepted by you.
REJECTED …rejected by you.
EXPIRED … past response due date & cannot be actioned.
The order's major version number identifies the order for each
campaign. Every time you create a new revision for an order,
the order's minor version is updated.
1. Make the required changes. Your amendments will be
highlighted in purple and in the summary section.
2. Once your changes are complete, click Send. The Send
order dialogue is displayed.
3. Enter your message in the dialogue and click Submit to
send the revision.
You can only see the most recent version of an order - changed
data will be highlighted in purple.
The order revision will be sent and its status updated in your
inbox.
Revised orders can have the following statuses:
STATUS DESCRIPTION
ACCEPTED Accepted order has a buyer requested
(WITH FLAG) revision.
REJECTED Rejected order has a buyer requested
(WITH FLAG) revision.
REV PENDING Your revised order has been saved, but not
submitted.
REV SENT Your revised order has been sent.
REV OPENED Your revised order has been opened.
REV RETURNED Buyer has returned the revised order with
a comment.
Prisma for Sellers - Orders
JUNE 2015
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