Area Man Achieves Your Dream NOVEMBER 7, 2006 | ISSUE 42•45 The Onion CHARLOTTE, NC—After almost two decades of dreaming on your part, 34-year-old Stephen Hochenko achieved your goal of opening up a small bookstore and café last Thursday, coincidentally in the exact location you had planned to open yours. "This proves that no matter what your dreams are, someone out there can achieve them if they just do a little homework, save their money, and believe in themselves," said a satisfied Hochenko as he arranged tables and chairs for a Monday night wine tasting and reading featuring acclaimed author Neil Gaiman. "I'm happier than you can even imagine or will probably ever experience yourself." Hochenko joins a long list of people who have achieved your dreams, including the creators of YouTube, Grand Prix motorcycle-racer Valentino Rossi, and the people who married your longtime crush and potential soul mate in April 1998, June 2001, and last Saturday. Agenda for Today Feasibility plan: competitive advantage Lucent case IBM case Corporate entrepreneurship: overcoming barriers Feasibility Plan: Competitive Analysis February 26, 2006 Competitive Advantage What is it? Competitive Advantage Factors Internal to The Firm •Resources •Capabilities Competitive Advantage •Rivalry Factors External to The Firm •Barriers to Entry •Power: suppliers and buyers Competitive Advantage: External Factors Porter’s five forces model Supplier power Barriers to entry Degree of rivalry Threat of substitutes Buyer power Rivalry Degree of aggressiveness in attempting to gain advantage Varies across industries • Industry concentration ratios Percentage of market share held by the four largest firms Threat of substitutes Substitute products • Products in other industries • Threat exists when demand is affected by the price change of substitutes • Constrain the ability to raise prices E.g. dial-up vs. cable or DSL Buyer Power The impact of customers on the industry Occurs in a monopsony • One buyer, many suppliers • The buyer sets the price When are buyers powerful? Buyer Power Buyers are powerful if: • A few buyers with significant market share (e.g. DOD) • Buyers purchase a significant proportion of output (e.g. Sears and appliance manufacturers) • Buyers threat of backward integration (e.g. auto manufacturer purchasing tires) Examples From: QuickMBA.com Supplier Power Suppliers are powerful if: • Forward integration threat (e.g., acquisition of distributors) • Suppliers are concentrated (e.g., drug industry and hospitals) Buyers are fragmented: e.g. consumer markets • Significant costs to switch suppliers (e.g. non-standardized products) Examples From: QuickMBA.com Barriers to entry Barriers to entry • Anything which places potential entrants at a disadvantage as compared with established firms (Bain, 1956) • A characteristics that protect the high profit levels of firms and inhibit additional rivals from entering Barriers to entry Types of barriers to entry • Government – induced barriers Creation of monopolies such as utilities • Patents and intellectual property • Asset specificity • Economies of scale Minimum efficiency scales vary by industry (e.g. 10% market share in long-distance communications) • Capital requirements • Price deterring strategies What Barriers Can You Establish? Intellectual property: patents, trade secrets, copyrights, trademarks, etc Switching costs to your target market Customer loyalty/brand Agreements with customers, suppliers, strategic partners Control of the distribution channel Competitive Advantage: Internal Factors Resources Distinctive Competencies Capabilities Cost Advantage or Differentiation Advantage Value Creation Sustainable Competitive Advantages Resources and capabilities Valuable Rare Inimitable Non substitutable Example: technology Identify Your Resources Financial: access to capital (equity & debt), cash reserves, government grants, etc. Physical assets: plant & equipment, raw materials, location, working capital, etc. Human: social, employee knowledge, experience, accumulated wisdom, labor cost and skills, etc. Intangible: patents, trade secrets, know-how, copyrights, databases, etc. Organizational: culture, contacts, policies, Boards of Directors & Advisors, suppliers, service providers, etc. Network - well developed, high-quality, accessible contacts that take years to build • Relationships - regulators, politicians, investors Identify Your Capabilities Marketing - differentiation, branding, positioning Product/service - design features & benefits Sales & distribution Total operational approach - Wal-Mart Supply chain management Competitive Advantage Challenges Intellectual property Agreements with customers or suppliers Long term contracts Control of costs Control of prices Control of channel Location Differentiation First to market World class management Expertise Development lead time Brand Quality Service Execution Relationships Sustainable Competitive Advantage Understand the market Understand the competition Differentiation Resources & capabilities Really understand the market & competition Why is this so hard? Feasibility Plan: Competition Describe key competitors Direct, indirect, future Prepare a competitive matrix • Product/Services • Marketing • Management • Financial Image – website, brochures, literature, advertisements
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