Application No. A.14-07-006 Exhibit No. GS-165 Date: July 24, 2015 Witness: Katherine Nutting BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA GOLDEN STATE WATER COMPANY PHASE II - WATER QUALITY ISSUES IN THE CITY OF GARDENA TESTIMONY KATHERINE NUTTING Prepared by: GOLDEN STATE WATER COMPANY 630 East Foothill Boulevard P. O. Box 9016 San Dimas, CA 91773-9016 July 2015 GOLDEN STATE WATER COMPANY PREPARED TESTIMONY KATHERINE NUTTING TABLE OF CONTENTS Background and History of Water Quality Issues in the Southwest District .................2 Distribution System Flushing ............................................................................................ 11 SeaQuest™ Addition and Discontinuance ........................................................................ 14 Recent Water Quality Issues in the City of Gardena ........................................................ 17 Response and Investigation ............................................................................................. 21 Current Water Quality and Activities in the City of Gardena ......................................... 24 Accelerated Flushing Activities ......................................................................................... 24 Capital Improvements ....................................................................................................... 25 Water Quality Monitoring .................................................................................................. 27 Continued Response ........................................................................................................ 30 Communications ...............................................................................................................33 Regulatory Communication .............................................................................................. 33 Customer and Community Communications .................................................................... 34 Written Statements ........................................................................................................ 34 Flushing Notification....................................................................................................... 35 i Community Meetings ..................................................................................................... 35 Other Meetings .............................................................................................................. 36 Written Correspondence ................................................................................................ 37 Media Engagement ........................................................................................................ 38 Future Work ....................................................................................................................... 39 ii 1 GOLDEN STATE WATER COMPANY 2 PREPARED TESTIMONY 3 KATHERINE NUTTING 4 5 6 (Q) Please state your name, address and place of employment 7 (A) My name is Katherine Nutting. My business address is 1600 W. Redondo Beach 8 Blvd., Suite 101, Gardena, California. 9 (GSWC). I work for Golden State Water Company 10 11 (Q) What is your job title and what are your responsibilities? 12 (A) I am the General Manager for the Southwest District of GSWC’s Region 2. A 13 summary of my responsibilities and qualifications is provided in Schedule 1 14 following my testimony. 15 16 (Q) Please explain the nature of your testimony in this proceeding. 17 (A) On March 6, 2015, the Office of Ratepayer Advocates (ORA) filed a motion for a 18 separate phase in this proceeding to consider water quality issues in the City of 19 Gardena. On April 13, 2015 Administrative Law Judge Rafael L. Lirag (“ALJ Lirag”) 20 issued a Scoping Memo ruling directing GSWC to serve additional and detailed 21 testimony regarding the water quality provided to residents in the City of Gardena. I am 22 sponsoring the portions of GSWC’s testimony submitted in response to ALJ Lirag’s 23 ruling as it pertains to the background and history of the water quality issues in the City 24 of Gardena, customer complaints received by GSWC, GSWC’s investigation into the 25 water quality issues, its response to the issues both operationally and to customers, 26 27 28 1 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 and future actions that GSWC is evaluating to prevent a recurrence of these water 2 quality issues. 3 4 (Q) Please summarize what you will be discussing in your testimony. 5 (A) As described above, GSWC was directed to serve additional and detailed testimony 6 regarding the quality of water provided to the residents of the City of Gardena. This 7 testimony serves as such. The testimony will describe what GSWC has done in the 8 past and continues to do to optimize water quality in the Southwest District (also 9 referred to as the Southwest system), both at its water sources and within the 10 distribution system network. It will discuss how the Southwest system maintains 11 compliance with all drinking water standards and is committed to continued compliance. 12 It will depict the actions GSWC has taken to address recent water quality concerns 13 raised by some residents of the City of Gardena, including GSWC’s efforts to 14 communicate to and solicit feedback from our customers and the community as a 15 whole. Finally, it will convey GSWC’s actions moving forward to maintain compliance 16 and provide optimal water quality for our customers. 17 18 It should be noted that that the water quality issues that have been experienced in the 19 Southwest System are not related to exceedances of any maximum contaminant levels 20 (MCLs) or other water contamination problems nor resulted in GSWC violating any 21 primary drinking water standards. 22 Background and History of Water Quality Issues in the Southwest District 23 24 25 (Q) Provide an overview of the distribution system and supply sources in GSWC’s Southwest District. 26 27 28 2 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 (A) The Southwest District of GSWC is located in southwestern Los Angeles County and 2 serves the cities of Gardena and Lawndale, and parts of the cities of Carson, Compton, 3 El Segundo, Hawthorne and Inglewood, and unincorporated portions of Los Angeles 4 County, such as Lennox, Athens, and Del Aire. The system serves approximately 5 51,000 customers using a mixture of local groundwater and imported surface water. 6 Potable water is distributed to customers through a large distribution system consisting 7 of cast iron, asbestos cement, ductile iron, polyvinylchloride ( PVC), and steel pipe. A 8 more detailed description of the distribution system piping infrastructure in the 9 Southwest system is provided in the testimony of Robert McVicker. 10 11 There are two primary water supply sources for the Southwest system: (1) imported 12 surface water from the Metropolitan Water District of Southern California (MWD); and 13 (2) groundwater that GSWC produces locally through a network of wells. 14 15 The Southwest System is divided into 18 geographically based Water Quality Areas 16 (WQAs). The WQAs were created because the water system is large and has few 17 pressure zones. Identifying separate geographical areas makes referring to different 18 portions of the distribution system easier and more convenient. A map showing the 19 WQAs is provided below. 20 21 22 23 24 25 26 27 28 3 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 (Q) 18 19 Describe the general nature of the water quality issues that are experienced in the Southwest System. (A) As stated above, it is important to note at the outset that the water quality issues that 20 have been experienced in the Southwest System are not related to exceedances of any 21 MCLs or other water contamination problems that have resulted in exposure of 22 customers to unsafe levels of contamination. In fact, the groundwater sources utilized 23 in the Southwest System meet and have always met all primary drinking water 24 standards, as have our imported water sources. Rather, the water quality issues that 25 26 27 28 4 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 have been experienced in the Southwest System relate to negative aesthetic effects 2 such as discoloration and odor. 3 4 The cause of the discoloration and odor issues is primarily related to the nature of the 5 groundwater in the geographic area of the Southwest System. In particular, the 6 groundwater in the underlying aquifer can contain high levels of naturally-occurring 7 constituents such as ammonia, hydrogen sulfide, iron and manganese. While GSWC 8 currently employs groundwater treatment systems to remove these constituents (as 9 described in more detail below), some areas of the Southwest system contain legacy 10 manganese1 that accumulated prior to wellhead treatment addition. Also, wellhead 11 treatment systems remove iron and manganese to below secondary MCLs (SMCLs), 12 but trace amounts may still exist in the treated water. Finally, some Southwest sources 13 contain manganese below the SMCL, but at levels high enough to accumulate in the 14 distribution system. Thus, the finished water in the Southwest System is prone to 15 containing trace amounts of iron, manganese or other constituents that can cause water 16 quality issues. 17 18 Water systems commonly provide a residual disinfectant in the distribution system to 19 control microbial growth in the distribution system pipes. The most commonly used 20 residual disinfectants are free chlorine and chloramines. Free chlorine is a stronger 21 disinfectant, but chloramines are longer lasting and produce fewer regulated disinfection 22 by-products. MWD has been using chloramines as a residual disinfectant for 23 approximately 30 years. As described later in this testimony, the Southwest system 24 25 26 27 28 1 Legacy of Manganese Accumulation in Water Systems: Literature Review, Water Research Foundation, 2013. 5 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 originally employed free chlorine as a residual disinfectant but has since converted its 2 wells to chloramines. 3 4 Chloramines are formed when free chlorine and ammonia are combined in water. To 5 maintain the desired chloramine composition, it is important to maintain a chlorine-to- 6 ammonia ratio of 4 or 5 to 1.2 At this ratio, most of the chloramines are composed of 7 monochloramine, which is the preferred species due to its disinfection abilities and 8 stability. Below this ratio, not all ammonia has combined with the free chlorine, thus 9 free ammonia exists in the system, which can cause water quality problems. Above this 10 ratio, di- and tri-chloramines are formed, which themselves can create undesirable taste 11 and odor in the distribution system. 12 13 Iron and manganese, even at trace levels, can react with the chloramine disinfectant in 14 the distribution system. This is known as chlorine (or chloramine) demand. The metals 15 actually react with the chlorine portion of the chloramines, thereby releasing free 16 ammonia, which changes the chlorine-to-ammonia ratio. The presence of free ammonia 17 can cause nitrification. Many systems around the world experience intermittent 18 nitrification when chloramination is used for disinfection.3 Nitrification occurs when 19 microorganisms, which are naturally present in the environment, reduce ammonia in the 20 distribution system, which causes a further degradation of the chloramine residual. 21 Lowered chloramine residuals can lead to conditions that create color and/or odor in the 22 23 24 2 25 3 26 Microbiology, November 1991, p. 3399-3402 27 28 Optimizing Chloramine Treatment Second Edition, AWWA Research Foundation, 2004, p. 7 Cunliffe David, A, Bacterial Nitrification in Chloraminated Water Supplies, Applied and Environmental 6 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 distribution system. It is important to note that even if these trace levels of iron and 2 manganese meet the secondary MCLs, they can still react with chloramine such that 3 lower than desirable levels of chloramine can exist in the distribution system. 4 5 Another effect of the naturally-occurring iron and manganese in the underlying 6 groundwater is that these constituents can precipitate out of water in the distribution 7 system, creating iron and manganese oxide particulates that accumulate in the pipes 8 over many years; this can lead to discolored water events when the direction or volume 9 of water flow changes suddenly in the distribution system, and the particles are stirred up and/or break free from the pipes and enter customer services. 10 11 12 (Q) Southwest system. 13 14 Describe the actions GSWC has taken in the past to address water quality issues in the (A) GSWC has engaged in a sustained and comprehensive effort to improve and maintain 15 the water quality in the Southwest system over the course of many years. The focus of 16 these efforts has been to target the causes of and solutions for lowered disinfectant 17 residuals and discolored water, which occasionally includes water with particles and 18 odor. In fact, GSWC has closely examined and studied these water quality problems 19 over the course of the last two decades in order to ensure that the causes of the 20 problems are fully understood, and the best solutions are put in place. 21 22 Specifically, GSWC engaged CH2MHill in 1996 to investigate possible nitrification 23 issues in Southwest. Nitrification was suspected since at the time GSWC combined 24 chlorinated well water with chloraminated water imported from MWD. GSWC also 25 discovered at this time that several wells had naturally-occurring ammonia, which 26 27 28 7 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 means that chloramines were being inadvertently formed by the addition of chlorine, but 2 not at the proper chlorine-to-ammonia ratio to form monochloramine. 3 4 Another study was conducted by CH2MHill in 2007. The report is entitled Southwest 5 System Water Quality Study. The 2007 study recommended process control 6 improvement for chloramination including flow pacing chemical additions so that 7 chemical doses would automatically adjust in response to flow changes, as well as tank 8 operational improvements to reduce water age. The 1996 and 2007 CH2MHill reports 9 are included as Attachment 1. Based on the results of the CH2MHill studies, GSWC has 10 implemented several improvements in the Southwest System. In summary, these 11 measures include: (1) chlorination system modifications; (2) installation of data 12 telemetry systems; (3) wellhead treatment; and (4) chemical process control 13 improvements. These measures are each described in detail below. 14 15 Chlorination System Modifications 16 The well chlorination systems for all active groundwater sources were converted from 17 chlorine to chloramines approximately 15 years ago. Chloramines are known to be a 18 more effective disinfectant at controlling biofilm in the distribution system in many 19 scenarios.4 Biofilm forms when naturally-occurring bacteria adhere to surfaces in moist 20 environments. Biofilm is not uncommon in drinking water distribution systems. Though 21 not harmful, it is desirable to control biofilm growth because if uncontrolled it can slough 22 off and enter the water received by customers. This affects the visual aesthetic quality 23 of the water and can also cause the water to have an odor. In addition, the presence of 24 25 26 27 28 4 Optimizing Chloramine Treatment Second Edition, AWWA Research Foundation, 2004, p. 54 8 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 naturally-occurring ammonia in many of the Southwest System wells made the use of 2 free chlorination as a disinfectant challenging, since significant amounts of chlorine are 3 required to oxidize the naturally-occurring ammonia. When free chlorine is added to 4 water containing naturally-occurring ammonia, the chlorine and ammonia combine to 5 form chloramines. To produce a free chlorine residual, a concentration of chlorine 9 to 6 10 times greater than the concentration of ammonia is needed. Additionally, the 7 kinetics of the chemical reaction takes time, and without sufficient contact time water 8 entering the distribution system could contain a chemically unstable mixture of 9 ammonia, free chlorine, and chloramines, which can lead to water quality challenges in 10 the distribution system. 11 12 By utilizing chloramines as the residual disinfectant, the naturally-occurring ammonia 13 could be directly combined with chlorine to produce chloramines and decrease the 14 amount of free available ammonia available as a food source for naturally-occurring 15 nitrifying bacteria. This ultimately further reduced the chloramine demand in the 16 distribution system and helped to limit biofilm growth. 17 18 Installation of Data Telemetry Systems 19 Data telemetry was installed at all plant sites, including wells and storage tanks. 20 Greater understanding and control of treatment and residual disinfection processes was 21 achieved using the implemented telemetry system. It also enabled better control of 22 reservoir operations. GSWC continues to install additional telemetry functionality to 23 provide further real-time information on source water and distribution system operations. 24 Details of additional projects proposed in the current General Rate Case (GRC) 25 26 27 28 9 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 proceedings and additional projects being considered are provided in the testimony of 2 Robert McVicker. 3 4 Wellhead Treatment 5 Iron, manganese, and hydrogen sulfide treatment was added to wells that exceeded 6 SMCLs for iron, manganese, and/or odor. Implementation of these treatment processes 7 greatly improved the aesthetic water quality by removing iron and manganese which 8 can cause colored water events and by removing odor-causing hydrogen sulfide from 9 the water. Removal of iron and manganese from groundwater sources would also 10 reduce iron and manganese oxide accumulation in the distribution system, since these 11 compounds are no longer being introduced into the water entering the distribution 12 system. 13 14 Chemical Process Control Improvements 15 The process for adding chlorine and ammonia to produce chloramines as a residual 16 disinfectant was optimized by flow pacing chemical addition. This made it easier to 17 maintain the desired 4-5 to 1 chlorine-to-ammonia ratio. With the addition of flow pacing, 18 as the pumping rates of the wells increase or decrease the chemical injection pumps 19 automatically increase or decrease proportionally, thereby maintaining a consistent 20 dosage ratio of chlorine and ammonia. Flow-paced dosage should lead to production of 21 more stable chloramines, as well as a decreased potential for excess ammonia in the 22 distribution system, since the desired chlorine to ammonia dosage is maintained. 23 GSWC is now considering enhancing this process to provide for control of the ammonia 24 dose using real-time free chlorine residual monitoring, which would increase our ability 25 to maintain the desired chloramine composition. Other enhancements may be 26 27 28 10 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 considered as part of the water quality analysis project that is described in the testimony 2 of Robert McVicker. 3 Distribution System Flushing 4 5 (Q) the Southwest System? 6 7 Are there any other measures that GSWC employs to address water quality issues in (A) Yes. In addition to the specific measures described above that deal with addressing 8 iron, manganese and other constituents in the groundwater sources for the Southwest 9 System, GSWC also routinely engages in distribution system flushing as a means of 10 preventing and mitigating water quality issues in the system. Flushing is performed 11 when water quality challenges such as colored water, odor and/or decreased 12 disinfectant residual are detected. It is also used proactively to prevent such water 13 quality challenges from occurring. Flushing is a regular practice performed by all well- 14 managed water systems and is encouraged by the Division of Drinking Water (DDW) to 15 improve and maintain system water quality. There are two common types of distribution 16 system flushing: conventional flushing and unidirectional flushing (“UDF”). Conventional 17 flushing consists of opening hydrants or flush-outs in a specific area of the distribution 18 system and does not require valve isolation. Conventional flushing is conducted at low 19 velocities and results in minimal scouring of the pipes. UDF, on the other hand, is 20 conducted at much higher velocities in order to achieve scouring of the pipes. 21 22 UDF consists of isolating a particular pipe section or loop, typically through closing 23 appropriate valves and creating a single-direction flow which increases the maximum 24 possible flushing velocity in the water main. UDF always progresses from a clean 25 source and already flushed pipes systematically toward the end of the area to be 26 27 28 11 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 flushed and generally follows the normal direction of water flow in the distribution 2 system. Industry studies have suggested that UDF is more effective than conventional 3 flushing under the conditions that are experienced in the Southwest distribution system, 4 namely an abundance of unlined cast iron and steel pipes and the presence of 5 biofilm.5,6 6 7 Extensive planning and the use of a hydraulic model are critical for UDF. Following the 8 normal water flow direction in the distribution system from a water source can 9 necessitate completing UDF in large portions of the distribution system in order to 10 complete UDF in one specific target area. An example of a UDF plan is provided as 11 Confidential Attachment 16. 12 13 Flushing involves discharging potable water to the storm drain system. GSWC flushing 14 activities are performed in full compliance with state and federal regulations, including 15 the Clean Water Act. GSWC has National Pollution Discharge Elimination System 16 (NPDES) Permit coverage for all its discharges and is fully in compliance with the 17 requirements. As required by the permit, appropriate treatment is applied to discharges 18 to minimize the environmental impacts and whenever possible Golden State puts water 19 from its flushing program to multiple uses prior to discharge. 20 21 GSWC co-authored the Best Management Practices (BMP) manual to address and 22 minimize the environmental impact of discharged water that has been adopted by the 23 24 25 5 Investigation of Pipe Cleaning Methods, AWWA Research Foundation, 2003 26 6 Establishing Site-Specific flushing Velocities, AWWA Research Foundation, 2003 27 28 12 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 State Water Resources Control Board (SWRCB) as the statewide standard. Golden 2 State was also instrumental in the development and passage of the new Statewide 3 NPDES permit for drinking water discharges. Golden State worked for three years, hand 4 in hand with the SWRCB, to develop industry support for a permit that was protective of 5 the environment. 6 7 GSWC began to implement a UDF program in the Southwest system in 2010. Because 8 of the large size of the Southwest System, GSWC plans and performs its flushing 9 program based on the individual WQAs that make up the overall Southwest System. 10 The program has proven to be effective in improving water quality in the distribution 11 system. For example, the first area where UDF was conducted was WQA 2, which 12 serves a portion of the City of Hawthorne. Before conducting UDF in WQA 2, the 13 detection of low chloramine residuals coupled with increased nitrite concentrations 14 indicated that nitrification was occurring. UDF greatly improved the distribution system 15 water quality in WQA 2. One metric that showed this improvement was the dramatic 16 decrease in water quality complaints in this area. This is shown below by the decrease 17 in total system complaints from 2010 to 2011; the decrease is primarily attributable to a 18 decrease in complaints in WQA 2. 19 20 21 22 System-Wide Customer Complaints – All Water Quality: 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 213 412 415 301 174 241 301 323 314 475 343 204 175 346 23 24 GSWC continues to implement UDF where pipeline scouring is desired and 25 conventional flushing has not been effective. Overall, as UDF is completed in each 26 27 28 13 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 WQA, the frequency of water quality complaints decreases. From the initiation of the 2 UDF program in May 2010, water quality complaints decreased every year until 2014. 3 In 2015 additional resources (flushing crews, engineering, and administrative support) 4 were put in place to perform UDF to a larger area of the distribution system more 5 quickly. 6 7 It is important to note that, while this technique is an industry best practice, there are 8 conditions where scouring velocities cannot be achieved or where materials, such as 9 corrosion byproducts, are adhered such that even very high velocities cannot fully 10 remove them. GSWC continuously evaluates the best options to address these 11 challenges. Alternatives to flushing are described later in this testimony. 12 SeaQuest™ Addition and Discontinuance 13 14 (Q) water quality in the Southwest System? 15 16 Are there any other operational strategies that GSWC employed in an effort to optimize (A) Yes. GSWC employed the use of SeaQuestTM in an effort to improve distribution system water quality. 17 18 19 (Q) Describe the use of SeaQuestTM in the Southwest system. 20 (A) GSWC began phasing-in the addition of a sequestering agent (polyphosphate; 21 SeaQuest™) to groundwater and surface water connections in 1999. Phosphate-based 22 chemicals such as SeaQuestTM are used as corrosion inhibitors, as well as to sequester 23 metals such as iron and manganese. Sequestering metals keeps them in solution so 24 that they won’t precipitate and cause discolored water. The corrosion inhibiting qualities 25 of the chemical could help to inhibit corrosion of the unlined iron and steel pipes, which 26 27 28 14 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 could lessen disinfectant demand, as corrosion byproducts react with chloramine. It 2 was thought that using a phosphate-based chemical such as SeaQuestTM, would help 3 stabilize water quality by improving chloramine residuals, thereby leading to fewer water 4 quality issues such as nitrification and taste and odor complaints. 5 6 Beginning on June 17, 1999, a one year pilot study was conducted. SeaQuest™ was 7 added to Goldmedal, Southern, 129th and Doty Well Plants, and MWD connection WB- 8 25. The pilot study concluded that SeaQuest™ was effective at stabilizing water quality. 9 10 A permit amendment was issued in January 2001 to add SeaQuest™ to water sources 11 in the Southwest District for the following purposes: (1) control pipeline corrosion; (2) to 12 control biofilm growth; (3) to mitigate low residual; and (4) to restore hydraulic carrying 13 capacity. 14 15 Despite the use of SeaQuest™, GSWC continued to experience chloramine residual 16 degradation and customer complaints in many areas of the distribution system. 17 CH2MHill examined the use of SeaQuestTM as part of their 2007 study. The July 2007 18 CH2MHill report concluded “The addition of SeaQuest™ to the Southwest System water 19 supplies provides little or no benefit in terms of maintaining chloramine residuals of at 20 least 0.5 mg/L in the distribution system.” 21 22 In 2010, GSWC implemented the UDF program to increase chloramine residual, reduce 23 biofilm, and thereby decrease customer complaints. The program has been successful; 24 customer complaints have steadily decreased, and chloramine residuals have generally 25 increased in the areas where UDF has been performed. GSWC concluded that an 26 27 28 15 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 ongoing UDF program was a more effective means of maintaining high water quality in 2 the distribution system than the addition of SeaQuest™. 3 4 In July 2012 GSWC submitted a Permit Amendment Application requesting the 5 cessation of SeaQuest™. The source water was determined to be non-corrosive and 6 UDF was determined to be the most effective tool for controlling biofilm, increasing 7 chloramine residual and restoring hydraulic carrying capacity. This was supported by 8 the September 24, 2012 report by Frank Baumann who was hired by the California 9 Department of Public Health’s Drinking Water Program (now the Division of Drinking 10 Water [DDW] under the State Water Resources Control Board) to evaluate the request. 11 Mr. Baumann also noted that the phosphate additions apparently not only have not 12 prevented biofilm problems, the added nutrient may even have contributed to biofilm 13 formation. 14 15 DDW expressed concerns about discontinuing SeaQuest™ throughout the distribution 16 system, and so a six-month pilot study during which SeaQuest™ would be stopped in 17 the areas where UDF had been performed was approved. At the end of the study 18 period of October 1, 2012 to March 31, 2013 GSWC prepared and submitted a report 19 entitled Pilot Study to Discontinue SeaQuest, dated July 2013. The report summarized 20 the results of the water quality monitoring conducted during the pilot study and the 21 number of water quality complaints during that time. 22 23 The report concluded that there were no significant changes after use of SeaQuest™ 24 was discontinued and no significant changes in water quality parameters that would 25 indicate an increase in corrosion in the distribution system occurred after use of 26 27 28 16 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 SeaQuest™ was discontinued. UDF had been completed in the areas of the pilot study 2 and therefore the biofilm mass had been removed or greatly reduced. Therefore, the 3 contribution of SeaQuestTM to the potential growth of biofilm in the distribution system 4 was not observed following UDF. 5 6 Following subsequent discussions, the DDW approved SeaQuest™ cessation at the 7 sources located within each water quality area after UDF was completed in that water 8 quality area. 9 10 Currently, GSWC is required to add SeaQuest™ to the Belhaven, 129th Street, and 11 Compton Doty Well Plants. As part of our long-term plan to maintain good water quality 12 in the system, we have requested DDW approval to discontinue the addition of 13 SeaQuest™ at all water sources. 14 Recent Water Quality Issues in the City of Gardena 15 16 (Q) Gardena in 2014. 17 18 Describe the recent water quality issues in Gardena that began to emerge in the City of (A) During the second half of 2014, GSWC observed an increase in water quality 19 complaints and a corresponding decrease in chloramine residual in portions of the City 20 of Gardena. As shown in the table, water quality complaints increased and decreased 21 over several months during the second half of 2014 in the City of Gardena. 22 23 24 25 26 27 28 17 TESTIMONY OF KATHERINE NUTTING (Cont.) Number of Water Quality 1 2 Month – Year Complaints in the City of Gardena* 3 4 July 2014 12 5 August 2014 35 6 September 2014 13 7 October 2014 36 8 November 2014 7 9 December 2014 30 10 January 2015 33 11 February 2015 46 12 *These numbers differ from the information provided in ORA Data Request JA-009, as those numbers 13 reflected the number of complaints in the “Gramercy Place” area, identified as a 0.25 mile radius of Mrs. 14 Morita’s residence. 15 16 Upon observation of the increase, in the fall of 2014, Water Quality and Operations staff 17 initiated discussions and investigations on potential cause(s) of the increased 18 complaints. Weekly meetings were initiated in October 2014 to discuss the status of the 19 system and strategize on appropriate actions to improve water quality in the impacted 20 area. It was determined that UDF was the most appropriate course of action to improve 21 water quality in this portion of the distribution system. UDF had not previously been 22 performed in this area, which is identified as WQA 5, thus plans needed to be 23 developed. This took some time, but UDF began in WQA 5 on December 17, 2014. 24 25 26 27 28 18 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 (Q) Gramercy Place residence in the City of Gardena in early 2015. 2 3 Describe the specific water quality complaints that GSWC received from the South (A) On the evening of January 21, 2015 GSWC received a complaint of discolored water at 4 the residence located at 14903 South Gramercy Place in Gardena, California. This 5 address is located in WQA 5. A distribution operator responded to the complaint when 6 it was received. The same customer at the residence located at 14903 South Gramercy 7 Place reported discolored water in her home again on the evening of February 11, 8 2015. GSWC immediately dispatched an operator to investigate. 9 10 (Q) South Gramercy Place. 11 12 Describe the actions taken by GSWC to address the complaints received from 14903 (A) As described in GSWC’s response to ORA’s data request JA-009, Question 2 (a portion 13 of which is included as Attachment 2), GSWC took the following actions in response to 14 the January 21, 2015 complaint: 15 16 “An operator visited Ms. Morita’s residence on January 21, 2015. He observed 17 discolored water in the sink and toilet. Mrs. Morita told the operator that her neighbor 18 across the street had the same issue. The operator also visited that residence and 19 observed some discolored water in the sink and toilet. The operator flushed each 20 customer’s internal plumbing until the discolored water cleared, and the hydrant nearest 21 Ms. Morita’s residence was also flushed. Since that time, discussions with Ms. Morita 22 and checks performed by our operators indicate that the water is clear.” 23 24 25 26 27 28 19 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 In addition, as described in GSWC’s response to ORA’s data request JA-010, Question 2 6 (a portion of which is included as Attachment 3), GSWC took the following actions in 3 response to the February 11, 2015 complaint: 4 5 “The customer notified us of discolored water in her home on the evening of February 6 11, 2015. GSWC immediately dispatched an operator to investigate. The operator did 7 not observe discolored water at the customer’s residence, nor in the water flushed from 8 a fire hydrant near the customer’s house. The customer indicated that the discolored 9 water cleared before we arrived at her residence. No other customers in this area 10 complained of discolored water on the date of the complaint. GSWC has checked the 11 water in the customer’s neighborhood daily for over one month following the February 12 11 report, and no discolored water has been observed.” The response to JA-010, 13 Question 6 was submitted to ORA on March 19, 2015, which demonstrates that the 14 water was checked daily for over one month to ensure that the discoloration did not 15 recur.” 16 17 (Q) South Gramercy Place? 18 19 Do you have any other information pertaining to the water quality complaint at 14903 (A) Following the investigation of the water quality complaint at 14903 South Gramercy 20 Place, the customer sent a video showing extremely discolored water coming out of her 21 bathroom tap and from her toilet tank to the City of Gardena, GSWC, and potentially 22 others. The video was also posted on YouTube. According to the operator’s report, the 23 discoloration of the water shown in the video was much more severe than what he 24 observed during his investigation. Though GSWC was aware of increased water quality 25 complaints related to discolored water in this portion of Gardena, the severity of the 26 27 28 20 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 discoloration shown in Mrs. Morita’s video was atypical. Also, to our knowledge, no 2 other customer received water as severely discolored as what was shown on the video. 3 The operator who responded to Mrs. Morita’s complaint did witness some discoloration 4 in the water within her residence and that of the neighbor across the street; however, it 5 was in no way as severely discolored as the water shown in the video. Thus, GSWC 6 has described the complaint at 14903 Gramercy Place as an “isolated incident.” The 7 severely discolored water that the customer documented in her water was short-lived 8 and not typical of the water that GSWC customers were receiving. 9 Response and Investigation 10 11 (Q) Place? 12 13 Did GSWC prepare a report pertaining to the complaint at 14903 South Gramercy (A) Yes. A report dated February 9, 2015 (Attachment 4) describing the incident and 14 GSWC’s investigation was submitted to DDW. The report described the investigative 15 measures as: 16 Reviewed complaint records to determine whether any other customer experienced 17 a similar occurrence. No other customers in this neighborhood contacted the 18 company complaining of discolored water on this date. 19 around the time of the complaint. 20 21 24 Reviewed main break records. No main breaks had occurred in this area around the time of the complaint. 22 23 Reviewed flushing records. No recent hydrant flushing had occurred in this area Reviewed main installation records. There were no tie-ins of new mains into the system in this area around the time of the complaint. 25 26 27 28 21 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 Traced the customer’s service line and reviewed as-built drawings to confirm the 2 main to which the customer’s service was connected. The investigation revealed that 3 the customer’s service line was tapped from a 4-inch cast iron pipe that was installed 4 in 1955. 5 6 The February 9 report concluded that “Golden State was unable to determine the cause 7 of the colored water incident at this customer’s residence. This was a temporary 8 occurrence and the water serving the customer is clear.” 9 10 (Q) While GSWC was unable to identify the cause of the discolored water events at 14903 11 Gramercy Place with certainty, do you have an opinion as to possible causes of this 12 event? 13 (A) Yes. It is true that GSWC did not determine the specific cause of the incident, meaning 14 that we did not discover a likely event that would have created a reverse flow or any 15 other mechanism that could disturb the material in the pipes. GSWC was able to 16 determine that the disturbance was localized, which is why the event was described as 17 “an isolated incident.” 18 19 Notwithstanding that no particular event was determined to be the cause of this water 20 quality complaint, the discolored water is attributable to sediment and debris that had 21 accumulated in older cast iron and steel mains in the distribution system. A large 22 component of this sediment is iron, which can appear black when it combines with sulfur 23 compounds in the distribution system under certain conditions. This assessment is 24 supported by a chemical analysis performed on a used filter provided by the customer. 25 26 27 28 22 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 The analytical report (Attachment 5) states that a large component of the material found 2 on the filter is iron-based. 3 4 Moreover, the accumulation of these materials has been exacerbated by biofilm growth 5 which is supported by nutrients in the source waters. GSWC has limited those nutrients 6 and reduced chloramine demand through the measures and treatment projects 7 described in my testimony above. These measures have resulted in improvements to 8 the water quality issues in the Southwest System, however, have not solved all issues, 9 and accumulated debris remains a water quality issue. We continue to manage the 10 impacts created by past source water problems (i.e. legacy manganese accumulation) 11 through maintenance activities like UDF. We also continue to evaluate our groundwater 12 treatment plants for strategies to optimize the processes. 13 14 (Q) residences at issue? 15 16 Has GSWC taken any actions to prevent another water discoloration event at the (A) Yes. As part of the complaint investigation, GSWC reviewed the as-built drawings at the 17 intersection of 149th Street and Gramercy Place. An operator traced the location of the 18 service line for 14903 Gramercy Place. It was determined that the service line was 19 tapped off of the water main near two 45-degree fittings and that the location of the 20 service line tap could increase the possibility of discolored water entering the 21 customer’s service. It was determined that relocating the customer’s service line so that 22 it was connected to the newer main on Gramercy Place could improve water quality at 23 this service. The service line was relocated from the water main on 149th Street to the 24 water main on Gramercy Place during the week of March 9, 2015. 25 26 27 28 23 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 The service line serving the customer located at across the street from 14903 Gramercy 2 Place was tapped in a similar configuration as the service for 14903 Gramercy Place. 3 This customer has also experienced discolored water. It was determined that relocating 4 this service would be beneficial to water quality, and GSWC discussed this with the 5 customer on January 29, 2015. The service line serving this customer was relocated 6 from the water main on 149th Street to the water main on Gramercy Place during the 7 week of March 12, 2015. 8 In summary, the water quality complaint from 14903 South Gramercy Place is resolved. 9 10 11 Current Water Quality and Activities in the City of Gardena 12 Accelerated Flushing Activities 13 (Q) complaint at 14903 Gramercy Place. 14 15 Describe in more detail the flushing activities that GSWC following the January 21, 2015 (A) GSWC continued to implement UDF in WQA 5 following the complaint on Gramercy 16 Place in addition to expanding UDF to several other WQAs. Starting January 28, 2015, 17 GSWC deployed two separate UDF crews to flush two separate portions of the system 18 simultaneously. UDF was conducted from approximately 7:00 am to 10:00 pm until 19 February 18, 2015 when the UDF schedule was changed to 10:00 pm to 2:00 pm; two 20 separate crews flushing two separate areas were maintained. UDF was completed in 21 WQAs 2, 4, 5, as well as portions of 6 and 7, at which point the second UDF crew was 22 discontinued. The portion of the water system where UDF has been completed since 23 December 17, 2014 is shown in green on Attachment 6. 24 25 26 27 28 24 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 The nominal water flow patterns in portions of WQAs 4, 5, 6, and 7 are complex, 2 necessitating a complicated order of UDF activities. GSWC decided to initially conduct 3 UDF in the Gramercy area against normal water flow because flushing with the normal 4 flow direction of water would require UDF of other large portions of the distribution 5 system first. GSWC’s plan was to complete UDF in this area twice, once against 6 normal water flow and once with normal water flow to ensure a successful outcome. 7 This plan was completed successfully and the outcome of UDF in this area was 8 satisfactory. 9 A timeline of WQAs flushed by UDF is provided below: 10 11 Area 12 Begin Date End Date November 6, 2014 February 6, 2015 13 WQA 2 14 WQA 4 February 6, 2015 February 21, 2015 15 WQA 5 December 17, 2015 February 25, 2015 16 Portion of WQA 6 February 16, 2015 February 20, 2015 17 WQA 6 February 25, 2015 18 Portion of WQA 7 February 2, 2015 February 26, 2015 19 Gramercy Area January 30, 2015 20 Gramercy Area March 18, 2015 February 2, 2015 February 23, 2015 February 25, 2015 21 22 23 Capital Improvements (Q) Describe any capital improvements that GSWC has undertaken as a result of its review 24 of the water quality issues in the portion of the City of Gardena where GSWC had 25 received increased water quality complaints. 26 27 28 25 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 (A) During the UDF process, operators came across a number of gate valves that were 2 either inadvertently closed or broken closed. GSWC has a valve exercising and 3 maintenance program that aims to exercise each valve in the system at least once 4 every five years. However, occasionally valves are broken during use in operations or 5 could be inadvertently left closed in between that time. When a broken valve was 6 encountered, operators would stop the UDF process, repair or replace the valve, and 7 continue the UDF process once the valve had been repaired or replaced. Water 8 Operations replaced 27 gate valves in the impacted area between January and May 9 2015; of these, 15 were found to be broken closed. Though this is a small number in 10 relation to the total number of valves that are present in the Southwest distribution 11 system, these valves could have a significant impact on water flow in the localized area 12 where they are located. 13 14 Closed gate valves can restrict water flow and lead to an increase in water age in the 15 distribution system. This can cause chloramine residual degradation and potentially 16 cause discolored water and/or odor. Replacement of the aforementioned gate valves 17 likely improved water flow in the areas where they are located thereby improving water 18 quality. 19 20 Additionally, as part of the investigation of the complaint on Gramercy Place, GSWC 21 came across a piece of 50 to 60 year-old 4-inch cast iron main on Gramercy Place 22 between 147th and 149th Streets that was creating a dead end and was not needed for 23 water service. This could contribute to high water age in that area and was thought to 24 be a potential contributor to the color and odor that customers had been experiencing in 25 26 27 28 26 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 that area. This piece of pipe was disconnected from the system and abandoned in 2 March 2015. 3 Water Quality Monitoring 4 5 (Q) in order to evaluate the current water quality conditions? 6 7 Has GSWC undertaken any additional water quality monitoring in the Southwest District (A) Yes. As required by the Total Coliform Rule, GSWC conducts bacteriological sampling 8 at our 43 dedicated sample stations throughout the Southwest system on a weekly 9 basis. Additionally, water samples from 21 of these sample stations are analyzed 10 weekly for turbidity, color, and odor. The sample results of weekly samples for January 11 2015 and February 2015 for the six sample stations located nearest to the Gramercy 12 area are provided in Attachment 7. No samples were present for total coliform or E. coli 13 during this time frame. 14 15 On February 4, 2015, a sample was collected from the front hose bib at the location the 16 complaint at 14903 South Gramercy Place. The sample was absent for total coliform 17 and E. coli. The lab report for this sample was provided to DDW and the complainant. 18 19 (Q) Describe the water quality monitoring that has occurred in the Gramercy area of the City 20 of Gardena that GSWC has undertaken to confirm that its UDF activities have been 21 successful. 22 (A) In the Gramercy area, water quality has been regularly monitored, and a detectable 23 chloramine residual has been routinely observed in the neighborhood. The monitoring 24 has also shown the water to be clear and free of odor. A table summarizing the total 25 26 27 28 27 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 chlorine (also known as the combined chloramine) residual measurements and operator 2 observations of color and odor is provided below. 3 4 5 Date Total Chlorine Residual (mg/L) Odor Color 6 1/22/2015 0.21 None None 7 2/12/2015 0.28 None None 8 2/13/2015 0.17 None None 9 2/15/2015 0.21 None None 10 2/16/2015 0.43 None None 11 2/17/2015 0.29 None None 12 2/18/2015 0.21 None None 13 2/19/2015 0.76 None None 14 2/20/2015 0.75 None None 15 2/21/2015 0.49 None None 16 2/22/2015 0.47 None None 2/23/2015 0.25 None None 2/24/2015 0.25 None None 2/25/2015 0.38 None None 2/26/2015 0.29 None None 2/28/2015 0.39 None None 3/2/2015 0.68 None None 3/3/2015 0.41 None None 3/4/2015 0.67 None None 3/6/2015 0.26 None None 17 18 19 20 21 22 23 24 25 26 27 28 28 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 Date 2 Total Chlorine Residual (mg/L) Odor Color 3 3/7/2015 0.69 None None 4 3/8/2015 0.42 None None 5 3/9/2015 1.00 None None 6 3/12/2015 0.55 Yes Yes 7 (AM) 8 3/12/2015 0.77 None None 9 (PM) 10 3/13/2015 0.44 None None 11 3/15/2015 0.77 None None 12 3/16/2015 0.23 None None 13 3/17/2015 0.53 None None 14 3/18/2015 0.24 None None 15 16 (Q) Describe the water quality monitoring that has occurred in the additional WQAs in and 17 around the City of Gardena that GSWC has undertaken to confirm that its UDF activities 18 have been successful. 19 (A) Both during and after the UDF activities described above, GSWC performed additional 20 water quality monitoring in WQAs 2, 3, 4, 5, 6, and 7 to assess the effectiveness of UDF 21 as it was completed and maintain a comprehensive understanding of water quality in 22 these areas. During each monitoring event, water from approximately 80 fire hydrants 23 (discharged at a low flow rate) was measured for total chlorine residual, and 24 observations of color and odor were noted. A detectable residual was measured in all 25 but one of the approximately 240 separate measurements taken. 26 27 28 29 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 2 Mild color and odor was observed in the water from a few of the fire hydrants, primarily 3 in WQAs 2 and 4. To address the residual color and/or odor in portions of WQA 2, the 4 area was converted from a chloramine disinfectant residual to a free chlorine residual 5 for a brief period of time (approximately four weeks). As noted earlier in this testimony, 6 free chlorine is a stronger disinfectant, so it was thought that brief exposure to free 7 chlorine could better oxidize the taste and odor causing constituents. This proved 8 successful, and no residual odor or color was observed after this activity. The cause of 9 the color and odor in WQA 4 was possibly due to the fact that some of water supply 10 comes from a portion of WQA 6, where water quality challenges still existed at the time. 11 As described in more detail below, given the success of the measures in WQA-2, 12 GSWC attempted to apply these same measures in WQAs 4, 5 and 6. 13 14 Additional water quality monitoring in WQAs 2, 3, 4, 5, 6, and 7 will continue to maintain 15 a comprehensive understanding of water quality in these areas and assist in developing 16 a more proactive and less reactive UDF schedule. 17 Continued Response 18 19 (Q) the water quality in the impacted area of Gardena? 20 21 In addition to UDF, what is GSWC doing on an on-going basis to improve and maintain (A) Once UDF had been completed, lower than desired chloramine residuals were 22 observed in a few localized areas in a portion of the City of Gardena, as well as some 23 remnant odor and/or discoloration. It was determined that additional actions were 24 required to improve water quality in these areas. 25 26 27 28 30 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 Since converting WQA 2 to a free chlorine residual was successful in stabilizing water 2 quality in that area, GSWC attempted to convert WQAs 4, 5 and 6 to a free chlorine 3 residual in May 2015. This involved converting the groundwater sources to free chlorine 4 and trying to maximize groundwater usage in the area. Converting the imported water 5 source connections to free chlorine would have been complicated and expensive, so 6 this was not attempted. Free chlorination of the wells took place for approximately two 7 weeks; however it proved difficult to maintain a free residual in the area since imported 8 chloraminated water was needed to serve the area at certain times of day. As a result, 9 little improvement was seen in the localized areas with remnant color and/or odor. 10 11 Also in May 2015, GSWC hired a contractor who is experienced in waterline 12 chlorination, to disinfect certain waterlines in the areas with remnant discolored water 13 and/or odor. This involved interrupting service to customers and applying a high dose 14 of free chlorine (up to 250 mg/L) to the lines for approximately four hours. This took 15 place during the weeks of May 18 and May 26, 2015. Unfortunately, this had little 16 impact on the areas where color and/or odor remained. 17 18 GSWC has also been exploring the use of swabbing or pigging to clean certain water 19 mains, as this has shown to be successful in improving water quality in other water 20 systems. This is a more aggressive means of cleaning water mains when UDF alone is 21 not effective. Pipe swabbing is a pipe cleaning technique that uses a soft bullet shaped 22 piece of foam, commonly referred to as a “ soft pig”, to clean water mains that are 23 relatively smooth and devoid of heavy tuberculation or scale. Swabbing with soft pigs is 24 typically used on cement lined metal, asbestos cement, or PVC pipes. The pig is 25 propelled by water pressure and mechanically scrapes accumulated sediment and 26 27 28 31 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 materials including biofilm from the inside of the water main. Pipe pigging is a pipe 2 cleaning technique that is more aggressive than pipe swabbing and uses the same 3 general techniques. Pigging utilizes a series of progressively larger and harder pigs of 4 various materials to clean water mains. Pigging can remove sediments, biofilm, 5 accumulated precipitates, and heavy tuberculation from inside water mains. 6 7 Operations, Engineering, and Water Quality staff met with a company who provides this 8 service. The process involves interrupting services to customers, and there is a 9 significant amount of work that must be done in the field prior to the pigging, such as 10 tapping in locations were the pigs will enter and exit the pipe that is to be cleaned. 11 GSWC continues to evaluate pigging as an alternative to main replacement where 12 appropriate. 13 14 The activities that have been performed such as UDF, gate valve replacement, and 15 main chlorination have resulted in improved water quality in the Southwest system; 16 however, these measures did not address 100% of the water quality in the portion of the 17 City of Gardena where increased complaints had been occurring. As such, GSWC 18 persisted with identifying other actions that could sustain water quality in all portions of 19 the distribution system. This led us back to the local groundwater sources. Though all 20 sources are in full compliance with primary and secondary drinking water standards, we 21 considered whether there could be other, non-regulated constituents in the source water 22 that were contributing to chloramine degradation. Preliminary residual disinfectant 23 degradation testing showed that chloramine residual degraded quickly in the finished 24 water from some of the wells when held in clean bottles over a 48-hour period. This 25 showed that there appeared to be additional chloramine demand in the water produced 26 27 28 32 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 by these wells when the water entered the distribution system. Based on this 2 information, GSWC removed the wells from service in early June 2015. This resulted in 3 immediate water quality improvement in the small areas in Gardena that were still 4 experiencing remnant color and/or odor. GSWC’s local groundwater sources are 5 currently being analyzed for potential treatment and evaluated for potential disinfection 6 process enhancements prior to being placed back in service 7 8 (Q) increased water quality complaints in the Southwest System? 9 10 Has GSWC violated any drinking water standards at any time during this period of (A) No. GSWC has maintained and continues to maintain compliance with all primary and 11 secondary drinking water standards in the City of Gardena as well as the entirety of its 12 Southwest District. While GSWC recognizes and regrets that some customers received 13 water with discoloration and/or objectionable odor, the system was at no time in 14 violation of any drinking water standards. 15 16 Communications 17 Regulatory Communication 18 Throughout the event, GSWC communicated regularly with DDW. DDW is responsible 19 for monitoring public water systems’ compliance with State and Federal drinking water 20 standards. Upon request from DDW, GSWC provided records regarding water quality 21 complaints, flushing, water quality monitoring, and other operational records on several 22 different occasions during February 2015. GSWC also met with DDW staff on three 23 different occasions during February 2015. Though two of these visits were 24 unannounced, GSWC staff dedicated the time needed to provide DDW with updates on 25 our progress in addressing water quality concerns in the impacted area, and allowed 26 27 28 33 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 them to review and copy additional operational records that they indicated were 2 necessary for their investigation. During one of these meetings (2/13/15), DDW staff 3 spent time in the field observing flushing crews and learning about how UDF plans are 4 executed. GSWC also met with representatives from DDW (local and regional), the 5 United States Environmental Protection Agency, the California Public Utilities 6 Commission’s Office of Ratepayer Advocates, and the Los Angeles County Department 7 of Environmental Health on February 19, 2015. During this meeting, GSWC provided 8 an update on our progress with addressing the water quality issues in Gardena and 9 responded to questions from the other meeting participants. 10 11 Additionally, GSWC initiated communications with the Commission’s Division of Water 12 and Audits (DWA) and kept them informed on the status of the Southwest event. 13 GSWC provided DWA with copies of DDW communications and replies to data requests 14 from DDW. GSWC responded to several data requests from DWA on this matter, 15 regarding population, customer class and demographics in the City of Gardena. DWA 16 was provided with a copy of the letter that was provided to customers, civic leaders, and 17 elected state officials in the City of Gardena that addressed the Southwest event and a 18 copy of the door hanger utilized to notify impacted customers. 19 Customer and Community Communications 20 21 (Q) other stakeholders while resolving the water quality issues. 22 23 24 Describe the various methods GSWC used to communicate with its customers and (A) GSWC communicated with its customers in multiple ways, as described below. Written Statements 25 26 27 28 34 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 GSWC issued a written statement regarding water quality reports in Gardena on 2 January 27, 2015 with updated statements on January 28 and January 29, 2015 3 (Attachment 8). Updated statements regarding water quality in the City of Gardena and 4 our efforts to address water quality complaints was posted to our website on February 5 5, March 20, April 24, April 30, and June 1, 2015 (Attachment 9). 6 7 Flushing Notification 8 GSWC began placing door hangers on the premises of customers in the immediate 9 vicinity of UDF activities on February 5, 2015. This was done as a courtesy to our 10 customers; it is not required by regulation. An example of the door hanger is provided 11 as Attachment 10. Postcards were developed and mailed to customers in advance of 12 planned flushing activities. The first set of postcards was mailed on Monday, February 13 9, 2015. Door hangers were placed until our customers received the postcards on 14 approximately Wednesday February 11, 2015. 15 16 On February 20, 2015 GSWC launched a webpage on our website dedicated to flushing 17 in the Southwest District (www.gswater.com/flushing-southwest). The schedule on the 18 webpage is updated daily with the general location of flushing activities for that day. 19 Flushing postcards are mailed prior to beginning UDF in a specific geographic area. 20 The flushing postcards include the URL of the flushing webpage. An example of the 21 flushing postcard and the webpage are included in Attachment 11. 22 23 Community Meetings 24 25 26 27 28 35 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 On February 12, 2015 GSWC held a community meeting in Gardena, California. The 2 meeting included a 20 minute presentation (Attachment 12) and an hour and a half long 3 question and answer session. The meeting was attended by 250 – 300 people. 4 5 GSWC made a presentation at a meeting held by the Gardena’s Environmental Justice 6 Committee on March 19, 2015. There were approximately 75 – 100 people in 7 attendance. Several customers asked questions, but the general consensus from the 8 group was that water quality had improved. 9 10 GSWC made a presentation on the drought, along with a water quality update, to the 11 Holly Park Homeowners Association in Gardena on April 2, 2015. No customers asked 12 questions or expressed concern about water quality during that meeting. 13 14 Other Meetings 15 The Vice President of Water Operations and the General Manager for the Southwest 16 District met with the Mayor of Gardena and the City Manager on February 25, 2015. 17 The Mayor filed an Informal Complaint with California Public Utilities Commission on 18 behalf of the City of Gardena. The complaint asserted that the City had received many 19 water quality complaints from its residents over the past three years, and that the 20 number of complaints had intensified in the past six months. During the meeting, GSWC 21 addressed the Mayor’s concerns and described the actions we had taken to address the 22 water quality issues. GSWC also expressed regret that many of our customers in 23 Gardena were not satisfied with our service, and that the City felt they had to get 24 involved as a result. The Mayor offered several helpful suggestions regarding 25 community engagement, and he suggested that we meet with each of the Gardena 26 27 28 36 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 Council members individually. GSWC tried several times to schedule meetings with the 2 other Councilmembers, but received no response. 3 4 The Vice President of Water Operations and the General Manager for the Southwest 5 District met with Los Angeles County Supervisor Mark Ridley-Thomas on June 11, 6 2015. The Supervisor was given an update on water quality in Gardena and assured 7 that the water quality in the previously impacted portion of Gardena was currently good. 8 The meeting was positive, and the Supervisor appeared satisfied with our response. He 9 encouraged us to continue to engage the Gardena community in an effort to rebuild our 10 relationship with the customers who were dissatisfied with our water service. 11 12 The Senior Vice President of Regulated Utilities met with California Assemblymember 13 David Hadley and California Senator Isadore Hall, III on February 19, 2015. She met 14 with Assemblymember Autumn Burke on May 5, 2015; Assemblymember Hadley also 15 joined that meeting. She also held a follow-up meeting with Senator Hall on May 5, 16 2015. 17 18 Written Correspondence 19 GSWC mailed a letter regarding water quality dated February 5, 2015 to all our 20 customers located in the City of Gardena. At the same time, a letter was mailed to local 21 stakeholders, including the Gardena City Council, City Manager, and Police Chief, as 22 well as the State Assembly members and Senator that represent Gardena. Examples of 23 both letters are included in Attachment 13. 24 25 26 27 28 37 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 A letter dated May 29, 2015 was mailed to approximately 1,000 Gardena customers on 2 June 3, 2015. The letter was sent to customers who had called us with a water quality 3 concern since July 1, 2014, attended our community meeting on February 12 (and 4 signed in), and/or participated in an informal water quality survey that was conducted by 5 one of our customers and provided to us. A copy of the letter is provided in Attachment 6 14. At the same time, an update was mailed to the stakeholders listed above, as well 7 as the Los Angeles County Supervisor and US Congresswoman that represent 8 Gardena and several other elected officials that have expressed interest in the situation. 9 A copy of this letter is provided in Attachment 15. 10 11 Media Engagement 12 Several GSWC representatives have engaged in interviews with members of the media, 13 including television, radio and print. Most of the media response occurred in late 14 January and on February 12, 2015, following our community meeting. In all interviews, 15 GSWC encouraged our customers to call us with any concerns and committed to 16 following up with every customer who contacted us. 17 18 GSWC believes that the media’s attempts to sensationalize a discolored water event 19 experienced by one of our customers did not accurately portray the typical quality of 20 water in the Gardena system, nor did it aid in GSWC’s ability to effectively respond to 21 our customers’ concerns. A portion of the Southwest system did experience some 22 discoloration, which is not uncommon in systems with similar pipeline age and 23 materials. Unfortunately, a single video caused a drastic response; if the water quality in 24 Gardena was actually what was depicted in the video, we would have been flooded with 25 hundreds of calls. This was not the case; the water depicted in the video is not 26 27 28 38 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 indicative of the water being generally served to customers, now or at any time in the 2 past. 3 Future Work 4 5 (Q) Has GSWC identified any additional actions that it recommends should be taken in the 6 City of Gardena and/or the Southwest District to reduce the likelihood of a recurrence of 7 the water quality issues that have recently taken place? 8 (A) Yes. At this date, the Southwest system has stabilized. As shown in the table below, there are fewer customer complaints, and routine monitoring indicates that total chlorine 9 10 residuals are in accordance with industry norms. Our efforts now are directed at 11 evaluating source water treatment and distribution system maintenance techniques to 12 look for additional opportunities to optimize the system and thereby prevent the risk of 13 any recurrence of discolored water or other aesthetic issues experienced by our 14 customers. 15 16 Area Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 17 Southwest system 40 50 20 24 26 15 18 City of Gardena 33 46 14 17 21 12* 19 *11 of 12 prior to 6/5/15. Wells removed from service 6/2/15. 20 21 (Q) Describe the actions GSWC is taking to investigate and address source water quality. 22 (A) GSWC is conducting additional evaluations of each of our groundwater sources to 23 assess the stability of the finished water entering the distribution system and the effects 24 of this water on distribution system water quality. This includes evaluating the amount 25 of available nutrients such as ammonia, total organic carbon, and phosphates available 26 27 28 39 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 for microorganism growth. As mentioned previously, GSWC is phasing out the use of 2 SeaQuestTM, which contains phosphates. 3 4 These evaluations will also focus on the systems and process controls previously 5 implemented and identify opportunities for further optimization and/or treatment. 6 Additionally, the processes of combining naturally-occurring ammonia with chlorine to 7 form chloramines will be evaluated to determine if the finished water is of sufficient 8 chemical and biological stability. Based on the findings of these evaluations it may be 9 advisable to remove naturally-occurring ammonia prior to the formation of a chloramine disinfectant residual. 10 11 12 (Q) Please summarize the testimony above. 13 (A) The testimony discussed how GSWC has been focused on optimizing water quality in 14 the Southwest system for many years and will continue to do so moving forward. GSWC 15 has implemented many improvements in the Southwest system, both at the sources 16 and within the distribution system, over the past 20 years, with the express intent of 17 optimizing water quality. The testimony stressed that the water served in the Southwest 18 system did and does comply with all drinking water standards and that GSWC places 19 utmost importance on compliance. It described the actions GSWC has taken to address 20 recent water quality concerns raised by some residents of the City of Gardena, including 21 GSWC’s efforts to communicate to and solicit feedback from our customers and the 22 community as a whole. Finally, it discussed GSWC’s planned actions moving forward to 23 ensure continued compliance and provide optimal water quality for our customers. 24 25 26 27 28 40 TESTIMONY OF KATHERINE NUTTING (Cont.) 1 In conclusion, GSWC experienced aesthetic water quality issues in a portion of the City 2 of Gardena in the latter part of 2014 through early 2015. These issues have been 3 addressed, and the quality of the water in that area and throughout the Southwest 4 system is good. GSWC is committed to maintaining compliance with drinking water 5 standards and will continue to do everything we can to provide the best quality of 6 service to our customers. 7 8 (Q) Does this conclude your testimony? 9 (A) Yes, it does. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 41 Attachments 1. 1996 and 2007 WQ reports 2. Response to ORA Data Request JA-009 3. Response to ORA Data Request JA-010 (partial) 4. Report to DDW dated 2/9/15 5. Morita filter analytical report 6. Map Showing Areas of UDF 7. Sample Results Tables for Jan Feb 2015 6 sample locations 8. GSWC written statements 1/27, 28, 29, and 30/15 9. GSWC updated statements to website February 5, March 20, April 24, April 30, and June 1, 2015 10. Example UDF door hanger 11. Example of Flushing post card and webpage 12. Gardena Townhall meeting Presentation PDF – 2/12/15 13. Letter to Customers and Stakeholders Regarding WQ 1/30/15 14. Letter to 1,000 Gardena customers dated 6/3/15 15. WQ update letter to stakeholders dated 6/1/15 16. Example of UDF Plan Schedule 1 QUALIFICATIONS OF KATHERINE NUTTING My name is Katherine S. Nutting and my business address is 1600 W. Redondo Beach Blvd., Suite 101, Gardena, CA 90247. I joined the Company in May 2006. I graduated from the University of Massachusetts, Amherst in May of 1995 with a Bachelor of Science degree in Environmental Sciences. I also hold a Master’s degree in Environmental Science & Engineering from the University of North Carolina, Chapel Hill. I am certified as a T2 Water Treatment Operator and D2 Water Distribution Operation by the California State Water Resources Control Board. Prior to joining GSWC, I was a Water Quality Project Manager for California Water Service Company. In May of 2006, I joined GSWC as the Central District Water Quality Engineer. In February of 2008 I was promoted to Water Quality Manager. In February 2015 I was appointed as the General Manager for GSWC’s Southwest District. I had been filling this role on an interim basis since June of 2014. I also filled interim roles of Central District Manager (February 2011 to February 2012) and CC&B Program Manager (February to September 2012). As the Water Quality Manager, my duties included implementation of Company water quality policies, review and evaluation of the impact to the Company of proposed water quality and environmental regulations and emerging issues and oversight of three to four district Water Quality Engineers in developing comprehensive plans to meet all regulatory requirements. Schedule 1 As the Southwest District General Manager, my duties include overseeing the daily operations and maintenance of the District. This includes, providing operational input to annual business plans, preparing and controlling the district budgets for responsible areas, and ensuring that operational and financial targets are met or exceeded. I am also accountable and responsible for ensuring that operational integrity is maintained, including regulatory compliance in all facilities, to include, operating and maintaining the district operations in compliance with the appropriate environmental, health, and safety regulations. Application No. A.14-07-006 Exhibit No. GS-165 Date: July 24, 2015 Witness: Katherine Nutting BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA GOLDEN STATE WATER COMPANY PHASE II - WATER QUALITY ISSUES IN THE CITY OF GARDENA TESTIMONY KATHERINE NUTTING Attachments – Volume 1 Attachment 1 Prepared by: GOLDEN STATE WATER COMPANY 630 East Foothill Boulevard P. O. Box 9016 San Dimas, CA 91773-9016 July 2015 GOLDEN STATE WATER COMPANY A.14-07-006 PREPARED TESTIMONY KATHERINE NUTTING (Exhibit GS-165) ATTACHMENT 1 1996 and 2007 CH2MHill Reports Nutting 01 page 1 of 309 JA-010 Q.8 Nutting 01 page 2 of 309 JA-010 Q.8 Nutting 01 page 3 of 309 JA-010 Q.8 Nutting 01 page 4 of 309 JA-010 Q.8 Nutting 01 page 5 of 309 JA-010 Q.8 Nutting 01 page 6 of 309 JA-010 Q.8 Nutting 01 page 7 of 309 JA-010 Q.8 Nutting 01 page 8 of 309 JA-010 Q.8 Nutting 01 page 9 of 309 JA-010 Q.8 Nutting 01 page 10 of 309 JA-010 Q.8 Nutting 01 page 11 of 309 JA-010 Q.8 Nutting 01 page 12 of 309 JA-010 Q.8 Nutting 01 page 13 of 309 JA-010 Q.8 Nutting 01 page 14 of 309 JA-010 Q.8 Nutting 01 page 15 of 309 JA-010 Q.8 Nutting 01 page 16 of 309 JA-010 Q.8 Nutting 01 page 17 of 309 JA-010 Q.8 Nutting 01 page 18 of 309 JA-010 Q.8 Nutting 01 page 19 of 309 JA-010 Q.8 Nutting 01 page 20 of 309 JA-010 Q.8 Nutting 01 page 21 of 309 JA-010 Q.8 Nutting 01 page 22 of 309 JA-010 Q.8 Nutting 01 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01 page 104 of 309 JA-010 Q.8 Nutting 01 page 105 of 309 JA-010 Q.8 Nutting 01 page 106 of 309 JA-010 Q.8 Nutting 01 page 107 of 309 JA-010 Q.8 Nutting 01 page 108 of 309 JA-010 Q.8 Nutting 01 page 109 of 309 JA-010 Q.8 Nutting 01 page 110 of 309 JA-010 Q.8 Nutting 01 page 111 of 309 JA-010 Q.8 Nutting 01 page 112 of 309 JA-010 Q.8 Nutting 01 page 113 of 309 JA-010 Q.8 Nutting 01 page 114 of 309 JA-010 Q.8 Nutting 01 page 115 of 309 JA-010 Q.8 Nutting 01 page 116 of 309 JA-010 Q.8 Nutting 01 page 117 of 309 JA-010 Q.8 Nutting 01 page 118 of 309 JA-010 Q.8 Nutting 01 page 119 of 309 JA-010 Q.8 Nutting 01 page 120 of 309 JA-010 Q.8 Nutting 01 page 121 of 309 JA-010 Q.8 Nutting 01 page 122 of 309 JA-010 Q.8 Nutting 01 page 123 of 309 JA-010 Q.8 Golden State Water Company A Subsidiary of American States Water Company II region Southwest System WATER QUALITY STUDY PREPARED BY WB062006009SAC JULY 2007 Nutting 01 page 124 of 309 Aerial photograph on front cover courtesy of Google™ Earth 2007© and DigitalGlobe 2007©. Image modified by CH2M HILL. JA-010 Q.8 Nutting 01 page 125 of 309 JA-010 Q.8 Final Report Southwest System Water Quality Study Prepared for Golden State Water Company July 2007 Nutting 01 page 126 of 309 II JA-010 Q.8 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 127 of 309 JA-010 Q.8 Contents Section Page Southwest System Water Quality Study: Executive Summary............................................1 Introduction.......................................................................................................................1 Existing Distribution System Facilities..........................................................................2 Hydraulic Model Update ................................................................................................2 Disinfectant and Disinfectant By-Product Evaluation ................................................3 Source Water Evaluation .................................................................................................6 Water Quality Issues/Concerns and Water Source Treatment Requirements .......................................................................6 Treatment System Automation .......................................................................10 Distribution System Disinfectant Residual....................................................13 System Operation and Improvement Assessment ....................................................13 Estimated Costs .................................................................................................15 Findings and Recommendations..................................................................................16 Phase 1 Recommendations...............................................................................18 Phase 2 Recommendations...............................................................................18 Tables: ES-1 ES-2 ES-3 ES-4 ES-5 Calculated First-Order Reaction Coefficients for Selected Southwest District Water Samples Groundwater Well Water Quality Issues/Concerns Southwest Plant Existing Level of Treatment and Treatment Needs Hydrogen Sulfide Treatment Technology Benefits and Drawbacks Estimated Construction Costs for Automated Disinfection Facilities Figures: ES-1 ES-2 ES-3 No Treatment or Reservoir Facility Configuration Treatment with Reservoir Facility Configuration Treatment without Reservoir Facility Configuration Appendices: A B C D E F Southwest System Model Condition TM Hydraulic Model Development and Steady State Calibration Results–Southwest System Simulated Distribution System Testing for the Southwest System Southwest System – Source Water Evaluation Southwest System Water Quality Study: System Operation and Improvement Assessment Southwest System Operations Analysis: MWD Supplies Only SOUTHWEST WATER QUALITY REPORT.DOC III Nutting 01 page 128 of 309 IV JA-010 Q.8 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 129 of 309 JA-010 Q.8 Southwest System Water Quality Study: Executive Summary Introduction The Golden State Water Company (GSWC) owns and operates the Southwest System which produces and distributes water to a portion of the City of Los Angeles. The Southwest System provides potable water through approximately 50,000 connections to the cities of Gardena and Lawndale, a portion of the cities of Carson, Compton, El Segundo, Hawthorne and Inglewood, and unincorporated portions of Los Angeles County, such as Lenox, Athens, and Del Aire. Water quality problems have persisted in the Southwest System for over ten years. In 1996, GSWC detected nitrification episodes and implemented system improvements to mitigate the problems. Based on an evaluation by McGuire Environmental Consultants and CH2M HILL, GSWC converted the Southwest System disinfection to chloramines in an effort to maintain an adequate disinfectant residual in the distribution system to control nitrification. Following the conversion to chloramines, regular flushing was also implemented in the distribution system to help prevent nitrification. Despite these attempts to improve water quality, positive bacterial samples have occasionally been collected within the distribution system, starting in August 2003. These results indicate that low disinfectant residuals are still a problem in the Southwest System. GSWC initiated a water quality study for the Southwest System to evaluate what causes were leading to the positive bacterial tests and to develop recommended improvements to mitigate the problems. As part of this study, Simulated Distribution System (SDS) testing was conducted on selected water supply sources. The SDS tests analyzed the effectiveness of chlorine and chloramines as disinfectants, and an evaluation was conducted to assess the source water quality and treatment provided at each groundwater well. To analyze how the water quality changed within the distribution system, a computer model was used. GSWC provided an existing hydraulic computer model of the Southwest System for this study. This model was evaluated for completeness, updated to include recent improvements, and calibrated for both steady state and extended period simulation (EPS) conditions. The hydraulic computer model was then applied to evaluate the system operation and source blending with the information provided from the SDS testing and source water quality evaluation. Based on the results of the system operation analysis from the hydraulic model, system improvements were evaluated and recommendations were developed. This executive summary provides an overview of the study tasks and summarizes the findings and recommendations presented in the Technical Memorandum (TM) prepared for each task. The study TMs are attached to this document as appendices. SOUTHWEST WATER QUALITY REPORT.DOC 1 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 130 of 309 JA-010 Q.8 Existing Distribution System Facilities The Southwest System consists of three pressure zones, with approximately 430 miles of pipe that ranges in size from 2-inches to 20-inches. There are five ground storage tank and pump station sites, 15 groundwater wells, and seven reservoirs at well sites. Imported water is purchased from the Metropolitan Water District of Southern California (Metropolitan). The Southwest System receives Metropolitan supplies through 12 connections with the West Basin Municipal Water District (WBMWD) and the Central Basin Municipal Water District (CBMWD). WBMWD and CBMWD are wholesale agencies for Metropolitan. Hydraulic Model Update GSWC provided an existing hydraulic computer model of the Southwest System to analyze the water quality issues within the distribution system. Based on an evaluation of the existing model (see Appendix A), it was recommended that the existing H2ONET computer model be upgraded and converted for use in the modeling software H2OMAP. GSWC’s existing Southwest System water distribution system model was then updated to reflect 2006 operating conditions and calibrated to field conditions (see Appendix B). Using an AutoCAD file that GSWC provided of the water distribution system, the network was visually evaluated for pipe connectivity and pipe attributes. The H2OMAP model was updated to incorporate pipes that had been installed in the field since the last update to the model. This update involved adding some new pipes and changing some diameters in the model. The model was also modified to update the operating information, such as pump curves and tank geometry, for pumping and storage facilities. Water system demands were updated and distributed within the model using geocoded billing records. A Calibration Plan was developed and implemented to field test the distribution system and verify the accuracy of results from the computer model. Twelve hydrant flow tests were conducted across the Southwest System. The results from the computer model were compared to the field observations. The comparisons were categorized as High, Medium, or Low to indicate the level of confidence in the model results. The static calibration results yielded a Medium confidence while the dynamic results (with the hydrants flowing) produced a High level of confidence. It was noted that the tests in the southwestern portion of the system showed the greatest difference between the model-predicted results and the field observations. For the EPS calibration, Supervisory Control and Data Acquisition (SCADA) data was collected for the Southwest System facilities. Controls settings were entered in the model to turn pumps on or off as appropriate. Flow and pressure controls were entered for the Metropolitan connections. Tank levels were also entered into the model. The hydraulic model was run for a week long simulation period to evaluate how the model simulated the system operation. Tank levels and Metropolitan flows were compared to SCADA for the week long period. The tank level variation predicted by the model compared well with the data collected from SCADA. In some instances, it was apparent that not all of the level variation data for tanks was recorded by SCADA, so some assumptions were made on the level variation trends. Since the pump stations and ground storage tanks are operated on a clock-time basis and fill over a defined period of time each evening and the pumps are 2 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 131 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY operated over a defined period of time each morning to assist with meeting peak hour demands, the assumption for the level variation for the storage tanks was considered acceptable. In comparing the SCADA reported flow from the Metropolitan connections and the model predicted flow from each of the connections, the trends for increases and variation in flow was duplicated by the model, but not all of the peaks were duplicated. It was believed that this was the result of using a smoothed diurnal demand curve that may not have captured the instantaneous flow peaks. Since the goal of this study was to evaluate general water quality trends and not necessarily evaluate system hydraulics, this level of EPS calibration was considered to be acceptable. Disinfectant and Disinfectant By-Product Evaluation As part of the water quality study, a disinfectant and disinfectant by-product evaluation was completed. This evaluation was conducted for the following four main reasons: 1. Compare the relative effectiveness of chlorine and chloramines for maintaining adequate residual disinfectant levels in the Southwest System. 2. Compare disinfection by-product formation potential for selected Southwest System water sources using both chlorine and chloramines. 3. Evaluate the effectiveness of SeaQuest, a commercial brand of corrosion inhibitor, for reducing the corrosion rate of cast iron pipe in the Southwest System. 4. Obtain chlorine and chloramine reaction coefficients for selected water supply sources that can be used in the future to model and predict water quality dynamics in the Southwest System. Representative source water samples from three groundwater wells (Dalton, Yukon, and Southern) and from the Jensen Plant were collected from the Southwest System on August 17, 2005 for analysis. Metal pipe coupons were also collected on this day. These samples were used to conduct the Simulated Distribution System (SDS) testing. For this study, three separate sets of SDS tests were conducted using the source water samples and metal coupons provided by GSWC: 1. Baseline Experiments. The “Baseline” experimental setup was formulated with the intent of collecting information on bulk decay coefficients for chlorine and chloramine disinfectants, along with disinfection by-product (DBP) formation potentials for each of the four water samples selected for study. 2. Metal Coupon Experiments. The “Metal Coupon” experimental setup was formulated with the intent of collecting information on wall reaction coefficients for chlorine and chloramine disinfectants, along with DBP formation potentials for each of the four water samples selected for study. 3. Sequestration Experiments. The “Sequestration” experimental setup was designed to provide information on wall reaction coefficients for chlorine and chloramine in the presence of SeaQuest, a sequestration agent that is being used in the Southwest System SOUTHWEST WATER QUALITY REPORT.DOC 3 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 132 of 309 JA-010 Q.8 to control the corrosion of metal pipe in the distribution system. SeaQuest allows the gradual removal of pre-existing corrosion, scale, and bio-film buildup, while inhibiting further pipe degradation. The following observations were made from the results of the SDS testing: • For a given water sample, chloramine disinfection maintains a higher disinfectant residual concentration than chlorine during the 4-day duration of the SDS experiments. • Individual water samples exhibit significant differences in chlorine disinfection residuals during the 4-day duration of the SDS experiments; whereas, only minor differences were noted for chloramine residuals between the water samples. • For a given water sample, the Metal Coupon experiments have lower chlorine and chloramine residual concentrations than the “Baseline” experiments. These results were expected, and the SDS testing produced quantifiable bulk and pipe wall decay rates for each of the groundwater sources and water supplied from Metropolitan’s Jensen Water Treatment Plant. The results from the DBP formation potential tests lead to the following observations: • Disinfection by-product formation potential exhibits a direct relationship to the amount of natural organic matter that is present in the water supply. • For a given water sample, chlorine generates a greater amount of disinfection by-products than chloramine. • There are no significant difference between the “Metal Coupon” experiments and the “Baseline” experiments in terms of disinfection by-product formation potential. • Exceedance of the 80-ppb MCL for TTHMs is likely if chlorine is used as the disinfectant for water from the Yukon Well No. 4 and imported water from Metropolitan’s Jensen Water Treatment Plant. Corrosion inhibition tests were also conducted to evaluate the capacity of SeaQuest to reduce the corrosion of the metal pipes by coating the interior surface of the pipes to minimize any reducing reaction with the disinfectant. The SDS tests that applied SeaQuest showed that the residual disinfectant concentration was higher than without SeaQuest, demonstrating that the SeaQuest chemical addition is performing as expected. However, the benefit provided by using SeaQuest to maintain a higher disinfection residual was only a minor benefit, and there was no benefit provided in the reduction of DBP concentrations through sequestering of the natural organic matter in the distribution system. From the results of the SDS testing, reaction coefficients for both bulk decay and wall decay were generated for each water source. These coefficients are summarized in Table ES-1. These coefficients are generally lower (showing less decay and higher chlorine residual) but are still in good agreement with published values reported in a previous study conducted by CH2M HILL in 1996 for GSWC. The published kb values for chlorine from the previous study range between 0.14/day (d) and 17.7/d; whereas, the experimental values reported in this study range between 0.04/d and 0.63/d. The same is true for the chlorine wall decay coefficients and the chloramine bulk decay coefficients. Published kw values for chlorine 4 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 133 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY from the previous study range between 1.15/d and 16.1/d; whereas, the experimental values reported in this study range between 0.11/d and 0.85/d; and the published chloramine kb values range between 0.04/d and 0.89/d while the experimental values from this report range between 0.06/d and 0.09/d. TABLE ES-1 Calculated First-Order Reaction Coefficients for Selected Southwest District Water Samples Water Sample Reaction Coefficient (1/d) Bulk Decay, kb Overall Decay, k Overall Decay w/ SeaQuest, k 1 Wall Decay , kw Wall Decay with 2 SeaQuest , kw 1 2 Dalton No. 1 Yukon No. 4 Southern No. 5 Jensen Plant Chlorine 0.126 0.634 0.0442 0.617 Chloramine 0.0869 0.0862 0.0605 0.0811 Chlorine 0.235 1.483 0.197 0.799 Chloramine 0.283 0.209 0.189 0.192 Chlorine 0.165 0.720 0.164 0.864 Chloramine 0.170 0.169 0.159 0.148 Chlorine 0.109 0.849 0.153 0.182 Chloramine 0.196 0.123 0.129 0.111 Chlorine 0.0390 0.0860 0.120 0.247 Chloramine 0.0831 0.0828 0.0985 0.0669 Wall Decay (kw) = Overall Decay (k) - Bulk Decay (kb) Wall Decay with SeaQuest (kw) = Overall Decay with SeaQuest (k) - Bulk Decay (kb) The reaction coefficients shown in Table ES-1 were used to predict water quality in the Southwest System water distribution system as described in the Simulated Distribution System Testing for the Southwest System TM, which is included as Appendix C. In reviewing the decay coefficients provided in Table ES-1, the decay coefficients do not take into account any demand that is exerted on the chlorine dose by other inorganics such as iron, manganese, or hydrogen sulfide that may be present in the groundwater supplies. The decay coefficients are representative of the demand that is placed on the disinfectant after the initial raw water inorganic contaminant demands have been exerted. The following observations developed from the results of the SDS and DBP formation potential testing: • Chloramine is the preferred choice over chlorine for maintaining adequate disinfectant residuals in the Southwest System. When using chloramine, periodic shock chlorination of the system may be required in order to control biogrowth associated with the growth of coliform and nitrifying bacteria. Effective use of shock chlorination may require installation of rechlorination stations at strategic locations in order to ensure that all areas within the distribution system are treated. SOUTHWEST WATER QUALITY REPORT.DOC 5 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 134 of 309 JA-010 Q.8 • Chloramine is preferred over the use of chlorine to minimize the formation of disinfection by-products in the Southwest System. • The addition of SeaQuest to the Southwest System water supplies provides little or no benefit in terms of maintaining chloramine residuals of at least 0.5 mg/L in the distribution system. However, if chlorine is used as the disinfectant, the experimental results suggest that SeaQuest corrosion inhibitor will provide a significant benefit in terms of maintaining chlorine residuals of at least 0.5 mg/L for a 2-day residence time in the distribution system. • The results of SDS testing provide quantitative information that can be applied in the future by GSWC staff to perform water quality modeling of the Southwest System. Source Water Evaluation The study also included an evaluation of the treatment requirements for the Southwest System water supply sources, which include local groundwater and imported water. In addition to identifying source water treatment needs, this evaluation also looked at the extent of existing disinfection process automation and provided upgrade recommendations. The specific goals of the source water evaluation study were to: • Review the quality of the groundwater being produced by each of the active GSWC wells against the current level of treatment to determine if supplemental treatment is required to remain in compliance with current and future drinking water regulations. • Assess the current level of automation provided for the treatment and disinfection systems at each of the well sites to identify improvements necessary to provide a sufficient dose rate of the disinfectant such that an adequate residual will be maintained throughout the entire distribution system. The Source Water Evaluation TM (see Appendix D) provides the results of the source water evaluation. Water Quality Issues/Concerns and Water Source Treatment Requirements The primary water quality concerns with the groundwater sources to the Southwest System are hydrogen sulfide, iron, manganese, and methane. A summary of the specific groundwater quality concerns for each well in the Southwest system is presented in Table ES-2. Methane is present in the Truro Plant groundwater. GSWC has taken the Truro Plant well permanently out of service since there is too great of a health and safety risk to continue to use that water source. The Belhaven No. 4 well is a new well that has not been placed into operation; thus, the water quality issues that may be associated with that well are not known at this time. The water provided by Metropolitan is treated to drinking water standards prior to delivery to the Southwest System. The water delivered by Metropolitan to the Southwest System is disinfected with chloramine and has a total combined chlorine residual of 2.5 mg/L. Several of the groundwater sources have naturally occurring ammonia. Since chloramination is the standard disinfection practice for the Southwest System, that type of 6 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 135 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY disinfection along with the naturally occurring ammonia in the groundwater raises another water quality concern: excess ammonia being delivered to the distribution system. The incomplete consumption of ammonia by chlorine addition in the chloramination process can result in increased biogrowth and lower disinfectant residuals in the distribution system and exacerbate the nitrification problem. TABLE ES-2 Groundwater Well Water Quality Issues/Concerns Well th Water Quality Issue/Concern 129 St. Well No. 2 None Ballona Well No. 4 None Ballona Well No. 5 None Belhaven Well No. 3 None Belhaven Well No. 4 None Compton-Doty Well None Dalton Well No. 1 None Doty Well No. 1 Hydrogen Sulfide, Iron & Manganese Doty Well No. 2 Hydrogen Sulfide, Iron & Manganese Goldmedal Well No. 1 Manganese Southern Well No. 5 Manganese Southern Well No. 6 Manganese Truro Well No. 4 Hydrogen Sulfide, Methane & Manganese Yukon Well No. 4 Hydrogen Sulfide Yukon Well No. 5 Hydrogen Sulfide Based on the source water quality assessment, the only water source that has water quality issues/concerns is the groundwater source. Table ES-3 summarizes the level of existing treatment being provided at each of the plant sites with groundwater production, along with the supplemental treatment needs based on the water quality issues/concerns identified in Table ES-2. SOUTHWEST WATER QUALITY REPORT.DOC 7 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 136 of 309 JA-010 Q.8 TABLE ES-3 Southwest Plant Existing Level of Treatment and Treatment Needs Well th Treatment Needs Existing Treatment 129 St. Plant Chloramination & Corrosion Control None Ballona Plant Chloramination & Corrosion Control None Belhaven Plant Chloramination Corrosion Control Compton-Doty Well Chloramination Corrosion Control Dalton Plant Chloramination & Corrosion Control None Doty Plant H2S Aeration, Chloramination & Corrosion Control Iron & Manganese Treatment Needed for Both Wells Goldmedal Plant Manganese Filtration, Chloramination & Corrosion Control None Southern Plant Chloramination & Corrosion Control Manganese Treatment for Well No. 5 is Under Construction. Iron & Manganese Treatment may be needed for Well No. 6, based on recent water quality data Truro Plant Manganese Filtration, H2S Aeration, Chloramination & Corrosion Control None. Groundwater source is permanently out of service Yukon Plant Chlorination for H2S Removal & Corrosion Control H2S Based on the groundwater quality information provided by GSWC and the information summarized in Table ES-3, the existing treatment provided at the 129th Street Plant, Ballona Plant, Dalton Plant and the Goldmedal Plant is adequate to address the water quality issues/concerns for those water sources and additional treatment is not needed. No additional treatment is required at the Truro Plant since the groundwater source has been permanently taken out of service due to health and safety concerns associated with the methane present in the well groundwater However, that is not the case for the Belhaven Plant, Compton-Doty Plant, Doty Plant, Southern Plant, and Yukon Plant. Corrosion control chemical addition needs to be provided at the Belhaven Plant and Compton-Doty Plant through the installation of SeaQuest chemical storage and feed facilities. Iron and manganese treatment needs to be provided for both wells at the Doty Plant. GSWC has designed an iron and manganese treatment system for the Doty Plant, which is scheduled to be constructed in Fiscal Year (FY) 2006. A manganese treatment system is being constructed for Southern Well No. 5 in FY 2006. Southern Well No. 6 also has manganese concentrations that are above the drinking water SMCL for that contaminant, and a manganese treatment system may need to be designed and constructed for that well. The breakpoint chlorination 8 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 137 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY treatment for hydrogen sulfide control at the Yukon Plant is producing total trihalomethane (TTHM) concentrations that exceed the Stage 2 DBP Rule MCL of 80 μg/L. A different hydrogen sulfide strategy is needed at the Yukon Plant site for future compliance with the Stage 2 DBP Rule. Table ES-4 summarizes the available hydrogen sulfide treatment technologies that can be employed at the Yukon Plant to address the hydrogen sulfide treatment TTHM issue. TABLE ES-4 Hydrogen Sulfide Treatment Technology Benefits and Drawbacks Technology Benefits Drawbacks Aeration Will reduce taste and odors. Low capital costs. More effective at lower pHs, which requires chemical addition. Must re-pump after aeration. Catalytic Carbon Adsorption Effectively controls tastes and odors with proper GAC selection. Restricted to applications with hydrogen sulfide concentrations less than 0.3 mg/L. Moderate capital and high O&M costs. Frequent carbon replacement. Oxidation with Dual Media or Greensand Media Filtration Will significantly reduce taste and odors. High capital cost. Media must be regenerated. Oxidation with Pyrolusite Media Filtration Will significantly reduce taste and odors. Media does not require regeneration. Higher filtration rates possible than with other medias. Moderate capital cost. Ion Exchange Effectively controls taste and odor with proper resin selection and maintenance. High capital and O&M costs. Requires acid/caustic regeneration of media. Oxidation-Reduction Effectively controls taste and odor with proper design and maintenance. Requires two chemical feeds. Oxidation with Membrane Filtration Will significantly reduce taste and odors with proper oxidation control. High capital and O&M costs. Requires complicated membrane cleaning procedure. GSWC should consider using the oxidation-reduction process at the Yukon Plant. The existing GAC contactors can be used to provide hydraulic contact time for the oxidation reaction before the addition of the reduction chemical. Chlorine dioxide, or a mixed oxidant compound, needs to be used for the oxidation step to minimize the formation of TTHMs due to the organics present in the groundwater. Sodium bisulfite would be used for the reduction step. It is recommended that GSWC bench-scale test this treatment technology to verify chemical dosage rates, chemical reaction times and its treatment effectiveness on the hydrogen sulfide present in the Yukon groundwater. SOUTHWEST WATER QUALITY REPORT.DOC 9 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 138 of 309 JA-010 Q.8 Treatment System Automation The existing iron and manganese treatment systems have their own PLC-based control systems which allow the treatment processes to be operated in automatic or manual modes. The current treatment system PLC-based controls are considered adequate and do not need to be upgraded. The disinfectant chemical-feed systems (sodium hypochlorite and aqueous ammonia) at all of the Southwest plant sites are manually operated, with the chemical metering pump stroke and speed controls being manually set by the operator. The water supply delivery rates from each of the plant sites can change over time due to pressure fluctuations in the distribution system. Pressure fluctuations are typical in a distribution system due to changes in water demand patterns and over night reservoir filling operations. With the current manual operational mode for the disinfectant chemicals, the disinfectant can be over fed or under fed at various times during the day. Increases in the water supply delivery flow rate (associated with pressure drops in the distribution system) are the larger problem. Increases in the supply rate while maintaining a constant chemical does rate results in a lower disinfectant residual being delivered to the distribution system. In addition, the manual chemical dosage can result in excess ammonia being delivered to the distribution system, which can intensify the nitrification problem. To address these disinfection challenges, it is recommended that GSWC convert their disinfection systems at the Southwest System plant sites to automatic control systems that will vary the disinfectant feed rate to maintain a specific disinfectant residual at the point of delivery to the distribution system. The automated systems will also maintain the proper ratio balance between chlorine and ammonia to prevent excess ammonia being delivered to the distribution system. Three disinfection control schemes were developed for the following facility configurations: • 10 No Treatment or Reservoir. A compound-loop or dual control scheme is proposed for this type of facility configuration and is shown in Figure ES-1. The operator will set the stroke for the sodium hypochlorite chemical metering pump. The measured well flow rate will be transmitted to the site PLC, and a program in the PLC will automatically vary the operating speed of the sodium hypochlorite chemical metering pump. A free chlorine residual will be used to measure the disinfectant residual downstream of the sodium hypochlorite injection point. The measured disinfectant residual, along with a feedback residual setpoint control program in the PLC, will be used to trim the chemical metering pump speed to maintain the desired residual setpoint. Aqueous ammonia will be injected downstream of the chlorine injection point. The operating speed of the ammonia chemical metering pump will be varied automatically based on the measured flow rate to maintain the desired chlorine-to-ammonia ratio. A final combined chlorine residual analyzer will monitor the final disinfectant residual delivered to the distribution system. An ammonia analyzer will be used to monitor for excess ammonia, with an alarm being annunciated if excess ammonia is detected. SOUTHWEST WATER QUALITY REPORT.DOC JA-010 Q.8 Residual Alarms SOUTHWEST SYSTEM WATER QUALITY STUDY Residual Alarms Chlorine Residual Speed Control Flow Rate Nutting 01 page 139 of 309 FIGURE ES-1 No Treatment or Reservoir Facility Configuration • Treatment with Reservoir. The control automation scheme for this facility configuration is shown in Figure ES-2. A compound-loop control strategy will be used, as described for the “No Treatment or Reservoir” configuration, to maintain the desired free chlorine residual to ensure complete treatment and provide an adequate disinfectant residual for the reservoir. After the reservoir and the booster pumps, a compound-loop control system will be used to maintain the desired disinfectant residual for the distribution system. Aqua ammonia will be injected downstream of the chlorine injection location if a combined chlorine residual is required for the distribution system. The speed of the aqueous ammonia chemical metering pump will be varied by flow rate. A final combined chlorine residual analyzer will monitor the final disinfectant residual delivered to the distribution system. An ammonia analyzer will be used to monitor for excess ammonia, with an alarm being annunciated if excess ammonia is detected. SOUTHWEST WATER QUALITY REPORT.DOC 11 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 140 of 309 JA-010 Q.8 Flow Speed Control PLC Chlorine Residual SH CMP FM PLC SH CMP CRA A CMP CRA Reservoir AA To Distribution System FM On-Site Treatment System CCRA BPS Secondary Disinfection System Primary Disinfection System Legend Well Pump A = Ammonia AA = Ammonia Analyzer BPS = Booster Pump Station CCRA = Combined Chlorine Residual Analyzer CMP = Chemical Metering Pump CRA = Chlorine Residual Analyzer FM = Flow Meter PLC = Programmable Logic Controller SH = Sodium Hypochlorite FIGURE ES-2 Treatment with Reservoir Facility Configuration • Treatment without Reservoir. The control automation scheme for this type of facility configuration is shown in Figure ES-3. A compound-loop control strategy will be used, as described for the “No Treatment or Reservoir” configuration, to maintain the desired free chlorine residual to ensure complete treatment and the proper disinfectant residual for the distribution system. Aqueous ammonia will be injected downstream of the treatment system and the free chlorine residual analyzer. The operating speed of the aqueous ammonia chemical metering pump will be varied automatically based on the measured flow rate to maintain the desired chlorine-to-ammonia ratio. A final combined chlorine residual analyzer will monitor the final disinfectant residual. An ammonia analyzer will be used to monitor for excess ammonia, with an alarm being annunciated if excess ammonia is detected. 12 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 141 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY FIGURE ES-3 Treatment without Reservoir Facility Configuration Distribution System Disinfectant Residual The source water disinfectant residuals may not be adequate to maintain adequate residuals throughout the Southwest distribution system, especially in areas of the distribution system with long water detention times and/or significant pipeline corrosion. Supplemental re-chlorination stations may need to be installed within those areas in order to maintain adequate disinfectant concentrations to minimize the nitrification problem observed in the distribution system. The number of re-chlorination stations needed to maintain adequate disinfectant residuals, and their locations within the Southwest distribution system, will be determined by the distribution system hydraulic model results and water age analysis. System Operation and Improvement Assessment A series of water quality simulations were performed using the hydraulic computer model of the Southwest System. The computer simulations included source tracing, water age, and chlorine residual decay in the distribution system by applying measured decay rates from the SDS testing. The water quality analyses were conducted for historical system operation, as well as for the improved system operation to show the benefit in implementing the recommended system improvements. This section summarizes the results from the System Operation and Improvement Assessment TM, which is attached at Appendix E. GSWC has indicated that the historic operation of the reservoirs (storage tanks) in the Southwest System did not include regularly exercising of the tanks. The operators tried to maximize the availability of stored water at all times. From an operational point-of-view, available storage is good. However, this operational approach increases the detention time SOUTHWEST WATER QUALITY REPORT.DOC 13 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 142 of 309 JA-010 Q.8 (or age) of the water in the distribution system. As observed in the results of the SDS Testing, increased water age results in reduced disinfectant residual, increased DBP formation, and increased biofilm growth. Therefore, minimizing water age in the distribution system improves water quality, and should be an operational objective for the Southwest System. Recently, GSWC has modified its operation of the system storage tanks to increase the amount of water that flows through the tanks. On a daily cycle, the tanks are pumped down when demands are high, and then refilled when the system demands are lower. This method of operating storage tanks is often referred to as exercising the storage tank. The hydraulic model was used to calculate the age of the distribution system water for the historic mode of operating the storage tanks (without exercising them), and for the current operating mode which includes exercising the storage tanks. The model results indicate that the historic operating mode resulted in a system water age of up to 120 hours (5 days). When the current mode of operation was modeled, the results showed a reduction in system water age to less than 48 hours (2 days). Therefore, these model results show the importance of water system operation on water quality. However, it should also be noted that if the water levels are allowed to fall too low in the storage tanks, then fire and emergency storage may be compromised. The following observations were made following the hydraulic modeling for water age: • Operating the Southwest System without exercising the water storage tanks results in increased water age in the distribution system. • Operation of the water system should include exercising the water storage tanks to minimize water age and improve the disinfectant residual in the distribution system. • The volume of operational storage needs to be identified for every storage tank in the Southwest System. Operators should be required to maintain minimum water levels that will maintain fire and emergency storage in each storage tank at all times. The computer model was also use to analyze chloramine residual as the source waters move within the distribution system. Using adequate chemical dosing rates for the supply sources to maintain a residual of 2.5 mg/L (which assumes improved disinfectant facilities at the well sites), the disinfectant residuals remained at acceptable levels. In fact, even when the water age in the storage tanks approached 100 hours, the chlorine residual remained above 1.0 mg/L. This was also true for the blending zones, where groundwater mixes with imported water. The issues currently associated with water quality problems in the blending zones are not a problem based on the modeling results for two main reasons: • The use of automated chloramination for the groundwater supplies will reduce DBP formation when the supply sources are blended in the distribution system. • The dose rate for the disinfectant chemicals will be paced to the flow rate of the wells using automated controls (primary control) and analyzers (secondary residual trim control). Currently, the groundwater supplies may not always receive adequate chemical dose rates due to manual operation of the disinfection facilities. 14 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 143 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY Automating the facilities and adding analyzers to verify that adequate chemicals are being injected will improve the stability of the disinfectant in the distribution system. The age and condition of the distribution pipelines was considered with respect to water quality. The concern here was that the unlined metal pipes might be contributing to the loss of disinfectant residual and/or DBP formation. The results of the SDS Testing indicate that DBP formation is not significantly changed when in the presence of unlined pipe. However, disinfectant residual was impacted. When exposed to bare pipe material, the chlorine residual was significantly reduced in the 4-day tests. There was less impact shown in the shorter duration tests. Therefore, minimizing water age in the distribution system should be considered a priority, especially where unlined metal pipe exists in the distribution system. However, it is not considered cost-effective to replace all of the unlined metal pipe for water quality purposes. Instead, higher doses of disinfectant chemicals and occasional shock chlorination may be required where higher water age and unlined metal pipe coexist. Estimated Costs The estimated costs to automate the disinfectant facility controls at eleven well sites in the Southwest System are shown in Table ES-5. Details for these construction cost estimates are included in Appendix B. These well sites are considered the most critical sites for chlorination system control upgrades. Table ES-5 Plant Chloramination System Control Upgrade Estimated Construction Costs Estimated Costs Control Upgrades Other Improvements 129 Street $256,000 $31,000 $287,000 Ballona $347,000 $0 $347,000 Belhaven $275,000 $0 $275,000 Chadron $270,000 $97,000 $367,000 Compton-Doty $195,000 $0 $195,000 Dalton $150,000 $0 $150,000 $83,000 $0 $83,000 Goldmedal $202,000 $0 $202,000 Southern $213,000 $0 $213,000 Wadsworth $209,000 $286,000 $495,000 Yukon $255,000 $0 $255,000 $2,455,000 $414,000 $2,869,000 Plant Site th Doty Total: SOUTHWEST WATER QUALITY REPORT.DOC Total 15 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 144 of 309 JA-010 Q.8 In addition to the chlorination system control upgrades, several of the plant sites include other improvements required to implement the chloramination system control upgrades. Those additional plant improvements are: 129th Plant: Installation of a new 300 gallon aqueous ammonia chemical storage tank and chemical metering pump in the room where the existing brine storage tank is located, including electrical and instrumentation conduit and wiring modifications. Removal of the existing Severn Trent system, but not salvage value for the equipment. Chadron Plant: Modification of the existing reservoir inlet piping to allow flow through the reservoir, removal of the booster pump that pumps directly back to the distribution system (upstream of the reservoir), and relocation of the existing vault and static mixer from the reservoir inlet piping to the booster pump station suction pipeline, including chemical piping. Wadsworth Three-cell masonry chemical building, 100 gallon aqueous Plant: ammonia chemical storage tank and one aqueous ammonia chemical metering pump, including chemical piping to the injection location, and electrical and instrumentation conduit and wiring modifications. The estimated costs reflect January 2007 costs, and are referenced to an Engineering NewsRecord Construction Cost Index for the Los Angeles metropolitan area of 8,871. System Operation: MWD Supplies Only An exploratory analysis was performed on the operation of the Southwest System to determine the feasibility of operating with supply being provided from the MWD connections only and without supply from the groundwater wells. Based on this preliminary analysis, the MWD only operation option appears to meet the demand in the Southwest System within the specified pressure range of 40 to 125 psi and within the velocity requirements under maximum day demand conditions if proposed improvements are implemented, including the installation of pressure sustaining valves (PSVs) on the reservoir fill lines at the ground storage tanks (GSTs) and pipeline improvements as described in Appendix F. The proposed PSVs helped improve system pressures by restricting the flow rate of water into the GSTs during refill operations. The proposed pipeline improvements helped improve system pressures by reducing the headloss from the WB-15 and WB-25 MWD connections. Areas of high elevation in the 350 pressure zone showed pressures slightly below 40 psi during the tank filling time, so piping improvements were included in the analysis to minimize these pressure problems. This exploratory analysis indicates that it may be feasible for GSWC to operate using supplies from MWD only and with additional system improvements. However, additional analysis is recommended before this alternative is pursued. This analysis has not evaluated 16 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 145 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY the flow distribution between the MWD connections. It is recommended that the additional analyses include an investigation for the optimum flow settings at each MWD connection. The additional analyses should also help to define control settings for operation of the GSTs and associated pump stations to ensure that the MWD connections are providing the baseline flow and the peaking capacity is being provided by the GSTs during peak hour demands. The additional analysis should be conducted prior to the design or construction of any improvements in the Southwest System. Findings and Recommendations Despite attempts to maintain a disinfectant residual and eliminate water quality problems in the Southwest System, GSWC continues to face challenges in dealing with the system water quality issues. The historic operation of the Southwest System facilities and manual operation of the groundwater source disinfection facilities has created problems maintaining adequate disinfectant residuals in the distribution system. The loss of disinfectant residual allows bacteria to grow in the water system. The presence of bacteria in the water can appear as positive samples for coliform, nitrification, as well as other forms. An adequate disinfectant residual must be present in the distribution system at all times to mitigate the recurring system nitrification and water quality problems. Maintaining an adequate disinfectant residual in the Southwest System is not as easy as other systems. There are numerous challenges that must be dealt with. For example, supply sources (groundwater and imported Metropolitan water) are blended within the distribution system. The groundwater sources in the Southwest System are disinfected by chloramination, and the imported Metropolitan water source is also chloraminated. However, many of the groundwater sources have background ammonia, and the addition of chlorine is not well controlled. Another challenge involves the variation in flow rates from the groundwater wells while the chemical dosing rate of the disinfectant remains constant. This can lead to inadequate disinfectant residuals being delivered to the distribution system when groundwater flow rates to the system increase. Blending those water sources with different source water quality and varying disinfectant residual does not promote good combined water quality. The use of SeaQuest does not provide a substantial benefit in maintaining chloramine residual in the distribution system but may provide a benefit in inhibiting further pipe degradation. Water age in the distribution system is another challenge, with lower water age being required to maintain adequate disinfectant residuals. Finally, DBP formation, aging unlined metal pipe, and flushing are just a few more obstacles for the water system operators. To help GSWC deal with the challenges that they face in the Southwest System, this study has developed the following recommendations. The recommendations have been categorized into two phases. The Phase 1 improvements should be implemented immediately, since they have been identified to provide the greatest benefit for the cost and are expected to mitigate the water quality problems associated with a low disinfectant residual in the distribution system. The Phase 2 improvements are only recommended if the Phase 1 improvements fall short of the desired objective and low disinfectant residuals continue to be observed in portions of the system. The Phase 2 improvements should not be considered until after the Phase 1 improvements have been operational long enough to SOUTHWEST WATER QUALITY REPORT.DOC 17 SOUTHWEST SYSTEM WATER QUALITY STUDY Nutting 01 page 146 of 309 JA-010 Q.8 determine the effectiveness of the improvements. Additional improvements, such as replacing unlined metal pipe, could help improve water quality, but were not considered cost effective on their own. Phase 1 Recommendations The following improvements are recommended as the Phase 1 improvements: 1-1. Implement operational modifications to exercise the water storage tanks. The water stored in these reservoirs needs to be flushed through the tanks regularly to minimize water age. The costs associated with this recommendation are mainly operational costs and are difficult to quantify. Nevertheless, there should be an increased cost associated with exercising the storage tanks. 1-2. Convert all of the groundwater sources to automated chloramine disinfection. This cost will include costs for new capital facilities at those sites that do not already have chloramination disinfection. Those costs are included in the estimated costs presented in Table ES-5. 1-3. Construct disinfection system control upgrades at the groundwater well sites. The costs for this recommendation include the cost of new capital facilities, as well as increased operational costs with the addition of ammonia to the chlorine. The estimated capital costs for the 11 well sites that were considered the most critical total about $2.869 million (in January 2007 dollars). 1-4. Shock chlorination is recommended for biofilm control and removal. Shock chlorination is recommended in the areas of the system where biofilm has been identified and is expected to be performed on an annual basis as needed. The additional costs, if any, for this recommendation were considered negligible. 1-5. Periodic flushing when required. Even with improved control systems, some portions of the distribution system may still require flushing. These will typically be dead-ends at cul-de-sac streets and other locations where the pipelines do not loop. With the implementation of the other recommendations, it is expected that less flushing will be required. Therefore, the cost of this recommendation should be less than GSWC’s existing costs. Phase 2 Recommendations The following Phase 2 improvements are recommended only if the Phase 1 improvements do not completely resolve the water quality issues: 2-1. Modify the operation of selected imported water connections and/or between pressure zones (adjustment PRV settings) to expand Metropolitan imported water into areas with longer water ages (detention times). The objective of this recommendation is to force groundwater into portions of the distribution system where it is consumed quicker to minimize water age. If the Metropolitan supplies are balanced with connections in other parts of the system there should be little or no cost associated with this improvement. 18 SOUTHWEST WATER QUALITY REPORT.DOC Nutting 01 page 147 of 309 JA-010 Q.8 SOUTHWEST SYSTEM WATER QUALITY STUDY 2-2. Increase the use of the imported Metropolitan water source within the Southwest System during specified times of the year. The higher cost of imported water seems to make this recommendation unattractive. However, if GSWC can increase its groundwater use in other systems with better groundwater quality, then GSWC may actually be able to reduce its overall costs by increasing the well production at locations where less treatment is required. 2-3. Installation of mixing systems in the system water storage tanks. Mixers can be used to continuously blend the water in the storage tank with incoming water. This creates a condition called continuously mixed flow, and is very good at minimizing water age in the reservoir while also increasing the longevity of the disinfectant residual. The design of mixers (including the type, size, and quantity) will be specific to each storage tank. Since mixers are not recommended at this time, construction cost estimates were not developed. 2-4. Construction of re-chlorination stations in the distribution system. Re-chlorination stations are disinfection facilities that are located within the distribution system as opposed to being located at the sources of supply. These facilities are used to replenish the disinfectant that has been consumed while traveling through the system. Re-chlorination stations can be constructed at a tank site, or elsewhere within the distribution system along pipelines, to boost the disinfectant residual if it becomes too low. Since these facilities are not recommended at this time, construction cost estimates were not developed. SOUTHWEST WATER QUALITY REPORT.DOC 19 Nutting 01 page 148 of 309 JA-010 Q.8 TECHNICAL MEMORANDUM Golden State Water Company (GSWC) Southwest System Model Condition PREPARED FOR: Golden State Water Company PREPARED BY: Kirsten Plonka/CH2M HILL and Scott Strosnider/CH2M HILL COPIES: Dennis Smith/CH2M HILL DATE: February 13, 2006 Introduction This technical memorandum (TM) presents the status of the Southwest System electronic water modeling data provided to CH2M HILL by the GSWC as compared to the actual water system as described by various interoffice memorandums, a 2003 Master Plan document, and as shown in an AutoCAD file (SWEST-2.dwg). The following components of the water system were compared to the existing water system documents to determine any deficiencies in the electronic H2ONet water model data. Pressure Zones Based on the August 5, 1997 interoffice memo “Southwest System, Review of Water Supply Facilities”, the Southwest System had three major pressure zones – the Lawndale/Gardena pressure zone, the Normandie pressure zone, and the Lennox pressure zone. This agrees with the H2ONet electronic water model data supplied by the client. However, based on the Southern California Water Company Region II, Southwest District Southwest System Hydraulic Schematic dated August 8, 2005, the three pressure zones listed are Athens/Normandie, Lawndale-Gardena, and Dominguez Hills. It is assumed that the Dominguez Hills gradient is the same as the previous Lennox pressure zone. The hydraulic grade lines (HGLs) for the three pressure zones are as follows: Athens/Normandie = 350’, Lawndale-Gardena = 250’, and Dominguez Hills= 310’. The pressure zones are described below in Table 1. The existing H20Net model currently has some discrepancies from the information listed above. Therefore, the electronic water model will need to be updated to reflect any changes in pressure zones. Conveyance The Southwest System includes about 430 miles of pipe ranging in diameter from 2 inches to 20 inches. The existing pipe lengths by diameter are listed in Table 2 and are based on data in the model. APPENDIX A_SOUTHWEST MODEL CONDITION TM.DOC 1 Nutting 01 page 149 of 309 JA-010 Q.8 GOLDEN STATE WATER COMPANY (GSWC) SOUTHWEST SYSTEM MODEL CONDITION TABLE 1 Range of Elevations Served in Each Pressure Zone1 East Side West Side Zone Static Pressure Range (psi) Zone Static Pressure Range (psi) 250’ 30 - 100 250’ 65 - 86 310’ 65 – 100 350’ 65 - 86 1 Southern California Water Company Short Range (2003-2005) and Long Range Master Plans. 2003-2020 of Water System Facilities for the Southwest System in the Southwest District of Region II, prepared by Region II Engineering & Planning Department, 12-31-02 TABLE 2 Existing Pipe Lengths by Diameter Pipe Diameter Total Pipe Length (Inches) (feet) 2 6,724 3 1,469 4 503,799 6 699,896 8 622,324 10 93,599 12 293,945 14 13,049 16 39,577 18 2,229 20 338 Total Feet 2,276,949 Total Miles 431 A comparison of pipeline in the model to those in the AutoCAD (SWEST-2.dwg dated 6-1405) file was made. The model contains majority of the pipes that are in the system, although it appears that some distribution lines and dead end pipes are still missing from the model. In addition, in some locations there appear to be discrepancies between how pipes are connected in the system as compared to the model. An initial overview of the system/model comparison indicates that these issues appear in several places and will require a significant level of effort to correct. From a hydraulic perspective, lack of deadend pipes in the model does not impact the model performance. However, incorrect connections between pipelines do impact model performance. CH2M HILL proposes that the model be updated by visually comparing to the system in the SWEST-2.dwg file for 2 APPENDIX A_SOUTHWEST MODEL CONDITION TM.DOC Nutting 01 page 150 of 309 JA-010 Q.8 GOLDEN STATE WATER COMPANY (GSWC) SOUTHWEST SYSTEM MODEL CONDITION connectivity issues and missing pipeline. One stumbling block in this exercise is that the SWEST-2.dwg file does not have a coordinate system associated with it. CH2M HILL extracted the pipeline portions from this file into GIS and manually rotated them to match the model file. This rotation is not perfect and produced an offset which means that the pipes cannot be directly imported into the model, and much be manually drawn into the model where there are discrepancies. In addition, the GSWC will need to provide data on all pipe replacements since the AutoCAD drawing was created in June 2005. These updates will then be incorporated into the electronic water model. Storage Based on the January 7, 1998 interoffice correspondence, Southern California Water Company Region II – Engineering and Planning, there are 12 active reservoirs serving the Southwest System. The total storage volume in these reservoirs is approximately 13 million gallons. Table 3 lists the reservoirs within the Southwest System’s service area. Table 3 Existing Tanks and Volumes Name Volume, MG Athens Reservoir 1.5 Budlong Reservoir 2.6 Chadron Reservoir 1.5 Gardena Heights Reservoir 1.5 Goldmedal Reservoir 1.5 Wadsworth Reservoir 1 Wadsworth East Tank 0.45 Yukon Reservoir 1 Truro 0.25 Total Capacity 11.3 APPENDIX A_SOUTHWEST MODEL CONDITION TM.DOC 3 Nutting 01 page 151 of 309 GOLDEN STATE WATER COMPANY (GSWC) SOUTHWEST SYSTEM MODEL CONDITION JA-010 Q.8 The above listed reservoirs are included in the H2ONet model provided by GSWC. The H2ONet model actually lists the Budlong Reservoir as two reservoirs (Budlong East and Budlong West) comprising of 1.30 MG each which adds up to the total of 2.60 MG as listed above. Please see attached system facility data tables for complete tank data collected and data that is missing. Booster Pumps According to the Region II – Engineering and Planning documents, there are 29 pumps within the system at pump stations and wells. However, the data provided in the electronic H2ONet model and other documents indicate 54 total pumps in the system. Of the pumps listed in the H2ONet model and pump test data, 30 of them are indicated as booster pumps at system pump stations. There are an additional 13 pumps included listed as well pumps and 11 of unknown type. Of the 54 total pumps, 6 pumps are not included in the model. Please see attached system facility data tables for complete pump data collected and data that is currently missing. Some of the pump data was collected from pump testing records supplied by GSWC, and the rest was compiled from the H2ONet model itself. As can be seen from the tables, the booster pump data is deficient for many of the pumps. Wells Based on the Southern California Water Company Short Range (2003-2005) and Long Range Master Plans. 2003-2020 of Water System Facilities for the Southwest System in the Southwest District of Region II, the Southwest System is served by 25 wells. The information gathered from the master plan, the H2ONet model provided by GSWC, and well testing data indicates there are 29 total wells in the system. There are 15 wells included in the H2ONET model and it is assumed that all wells included in the model are currently active. The remaining 14 wells are not included in the model and 11 are currently assumed to be inactive. The status of the remaining wells and the status of all the wells both in and out of the model will need to be confirmed and updated. Please see attached system facility data tables for complete well data collected and data that are currently missing. The Southwest System’s water supply is provided by both wells and interconnections. The interconnections are discussed below. Interconnections The Southwest System is served by 20 interconnections. Currently, 11 of the interconnections are on active status, 5 of the interconnections are designated as emergency status, and 4 of the interconnections are on standby. The 11 active status and 5 emergency status connections are included in the H2ONet model. The 4 standby interconnections are not included in the H2ONet model. Please see attached system facility data tables for complete interconnection data collected and data that is currently missing. The HGL and controls for the interconnections have not been supplied. 4 APPENDIX A_SOUTHWEST MODEL CONDITION TM.DOC Nutting 01 page 152 of 309 JA-010 Q.8 GOLDEN STATE WATER COMPANY (GSWC) SOUTHWEST SYSTEM MODEL CONDITION Valves –Transfer Stations The Southwest System H2ONet model currently contains valves on 5 tank fill lines and 14 PRVs. Please see attached system facility data tables for complete valve and transfer station data collected and data that is currently missing. The PRV settings in the table were collected from the H2ONET model itself and will need to be verified by GSWC. The fill line data control and valve data is deficient as seen in the attached tables. Service Connections Service connections were recently evaluated as part of the 2005 Urban Water Management Plan update. Currently active connections are estimated to be about 50,000. In addition, GSWC contains records for all historical connection, active or not, that total to over 70,000. Model Comparison GSWC supplied CH2M HILL with both the original H2ONet model and various data for the Southwest System. CH2M HILL compared the data sets to determine the level of effort to update the H2ONet model to the current data. The areas that need the most verification and updating are facilities (physical components and settings) and pipes. Conclusions The existing H2ONet model provided by GSWC served as a good starting point for providing a current model of the Southwest System. The existing model is now out of date and inaccuracies and deficiencies exist in respect to the actual system currently in place. Attached to this report are facility data tables documenting the facility data that has been collected so far from the H2ONet model, the master plan, other reports, and field data including pump testing provided by GSWC. There still are gaps in the data that need to be completed by GSWC, as indicated by the shaded areas of the tables. Once the completed tables are returned to CH2M HILL, we will be able to provide a current and accurate model of the Southwest System. APPENDIX A_SOUTHWEST MODEL CONDITION TM.DOC 5 Nutting 01 page 153 of 309 JA-010 Q.8 TECHNICAL MEMORANDUM Hydraulic Model Development and Steady State Calibration Results – Southwest PREPARED FOR: Golden State Water Company PREPARED BY: CH2M HILL DATE: October 11, 2006 Purpose The purpose of this technical memorandum is to provide documentation for the work effort associated with updating the existing hydraulic model for the Southwest water distribution system. The update includes development and verification of the physical components represented in the hydraulic model, development of demand estimates, identification of peaking factors, and the calibration of the updated model with data collected from field testing. This technical memorandum is organized in the following manner: • • • • • • Overview of existing system H2OMAP facilities development Existing demand development Peaking factor identification Field testing and model calibration Summary Overview of Existing System The Southwest water distribution system is located in Los Angeles County and serves the Cities of Gardena, Lawndale, parts of Carson, Compton, Hawthorne, Inglewood, Redondo Beach, Rosewood and the unincorporated areas of Lennox, Athens, West Rancho Dominguez, Del Aire and El Camino Village. The service area is primarily characterized by residential and industrial land use. A map of the Southwest water distribution system is included as Attachment 1 to this document. The Golden State Water Company (GSWC) obtains its water supply for the Southwest System from two primary sources: imported water and GSWC operated groundwater wells. Imported water is provided from the West Basin Municipal Water District (WBMWD) and the Central Basin Municipal Water District (CBMWD). WBMWD and CBMWD obtain their imported water supplies from the Metropolitan Water District of Southern California (MWD). GSWC operates several groundwater wells within the Southwest system, and has adjudicated groundwater pumping rights in both the West Basin and Central Basin. The pipe network for the Southwest system has a total of 441 miles of pipe. Pipe diameters range from two inches to 20 inches. Nutting 01 page 154 of 309 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST JA-010 Q.8 An overview of the facilities as well as the hydraulic profile of the Southwest system is provided in Attachment 2. H2OMAP Facilities Development GSWC provided CH2M HILL with a running hydraulic model of the Southwest System in H2ONET. The H2ONET model was converted and updated using H2OMAP, which provides the following benefits: • Better integration of GIS technology with greater mapping features and display functionality • Increased reference formats using numerous input and output options • Functionality to move data easily between Microsoft products for presentation and display Once the existing H2ONET model was translated into the current version of H2OMAP, the H2OMAP model was reviewed for connectivity. No major issues were encountered; however, missing pipes were added. (Both H2ONET and H2OMAP are software products developed and maintained by MWH Soft.) After model translation from H2ONET to H2OMAP was complete, it was possible to update the hydraulic model based on current (2005) facility conditions. The model was updated to include all system facilities. GSWC provided appropriate information for the various facility types including wells, imported water supply connections, storage tanks, valves, pumps, and pipes. Attachment 3 is the facility data GSWC provided CH2M HILL. Each facility type included in the hydraulic model of the Southwest System is described here. Wells Wells were modeled in H2OMAP as tanks, more specifically as fixed head reservoirs. The water surface elevation for each well was input as a fixed head based on well drawdown and groundwater table elevations. The water surface elevation input into the model is equal to the pumping water level (after drawdown has stabilized). Groundwater pumping levels were measured during pump tests carried out between June 2004 and September 2004; GSWC provided this information to CH2M HILL. All operational and non-operational wells in the Southwest System are detailed here. Operational Wells Twelve operational wells were modeled in the Southwest water system. The wells and their corresponding pumping groundwater surface elevations, depth to groundwater, and discharge location (system or storage) are detailed in Table 1. B-2 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 155 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 1 Operational Wells Featured in the Hydraulic Model Hydraulic Model Development and Steady-State Calibration Results –Southwest Well Pumping Groundwater Surface Elevation (feet msl) Depth to Groundwater (feet) Discharge Location Ballona No. 4 Ballona No. 5 Belhaven No. 3 Belhaven No. 4 Compton Doty No. 1 Dalton No. 1 Doty No. 1 Doty No. 2 Goldmedal No. 1 Southern No. 5 Southern No. 6 -198 -198 -100 -100 -85 -185 -69 -99 -165 -210 -160 318 318 200 200 135 233 122 152 217 294 244 System System System System System System Storage Storage Storage System System Yukon No. 4 -285 359 Storage Yukon No. 5 -220 294 Storage -121 171 System th 129 Street No. 2 msl= mean sea level Non-operational Wells The Southwest system has fifteen non-operational wells which are listed in Table 2. TABLE 2 Operational Wells Featured in the Hydraulic Model Hydraulic Model Development and Steady-State Calibration Results –Southwest Pumping Groundwater Surface Elevation Well Athens No. 1 Ballona No. 3 Cerise No. 1 Chadron Well #1 Chadron Well #2 Chicago El Segundo Southern No. 3 Ocean Gate Truro No. 4 Yukon No. 1 Yukon No. 2 Yukon No. 3 157th Street Status (feet msl) Depth to Groundwater (feet) Destroyed Destroyed Destroyed Destroyed Destroyed Inactive Destroyed Destroyed Destroyed Inactive Destroyed Destroyed Destroyed Destroyed N/A N/A N/A N/A N/A N/A Destroyed Destroyed N/A -100 Destroyed Destroyed Destroyed Destroyed N/A N/A N/A N/A N/A N/A N/A N/A N/A 174 N/A N/A N/A N/A Discharge Location Storage Storage N/A Storage Storage System N/A Storage N/A Storage Storage Storage Storage N/A msl=mean sea level N/A = Not Available APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-3 Nutting 01 page 156 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST Imported Water Supply Connections All imported water used within the Southwest system is provided by CBMWD and WBMWD at several service connections. These service connections are modeled in H2OMAP as a tank, more specifically as a fixed head reservoir. The fixed head input into the model is equal to the hydraulic grade line provided at the service connection. This is an accurate representation of the CBMWD and WBMWD connections, because the connections are set to provide a constant hydraulic grade line (pressure) to the system by opening and closing a control valve. There is a flow control valve set at these locations as well that limits the flow to the design capacity of the connection. Additionally, the Southwest system has nine emergency connections that are normally closed. Six are with the City of Inglewood and three are within the City of Hawthorne. Lastly, the Southwest System has one connection with the California Water Service Company, which is considered inactive. All operational and non-operational imported water supply connections in the Southwest System are described in the following sections. Operational Imported Water Supply Connections Twelve Metropolitan service connections were modeled; these are listed in Table 3 with their corresponding fixed-head elevations and pressure settings at the service connections. TABLE 3 Operational Imported Water Supply Connections Featured in the Hydraulic Model Hydraulic Model Development and Steady-State Calibration Results—Southwest Imported Water Supply Connection Hydraulic Grade Line (feet) Capacity (gpm) Pressure Setting at * Connection (psi) Ground Surface Elevation (feet msl) MWD CB-4 314 4,488 84 120 MWD CB-55 265 6,277 80 85 MWD WB-1 256 4,488 91 45 MWD WB-11 231 2,244 87 30 MWD WB-12 255 2,244 95 36 MWD WB-13 250 2,244 89 45 MWD WB-15 350 11,212 91 140 MWD WB-2A 251 9,000 89 45 MWD WB-25 252-348 4,486 85-127 55 MWD WB-30 250 3,366 67 96 MWD WB-31 351 5,610 100 120 MWD WB-33 261 4,488 110 5 * The fixed-head elevation at the service connection is calculated as the sum of the elevation of the centerline of the control valve and the pressure head from the pressure setting. B-4 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 157 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST Non-operational Imported Supply Connections Nine service connections are considered non-operational because they are reserved for emergency use only. Additionally, there is one California State water connection which is considered inactive. Table 4 provides details. TABLE 4 Non-operational Imported Water Supply Connections Hydraulic Model Development and Steady-State Calibration Results—Southwest Imported Water Supply Connection Status Capacity (gpm) Emergency 2,250 th Emergency 1,200 Interconnection Yukon- 104 St. th Emergency 2,250 Interconnection Yukon-Century Blvd. Emergency 2,250 Interconnection Century/La Cienaga Blvd. Emergency 1,250 th Emergency 1,250 Interconnection 141 /Inglewood Blvd. st Emergency 1,250 Interconnection Compton/Stanford Emergency 1,000 Interconnection El Segundo/Inglewood Emergency 1,250 Closed Not Available Interconnection Century-Prairie Ave. Interconnection Redfern-95 St. Interconnection 118 /Prairie Ave. California State Water Exported Water Supply Connections Water from the Southwest System is not sold to other agencies. Storage Tanks All operational and non-operational storage tanks in the Southwest system are described here. Operational Storage Tanks The system has 10 ground-level storage tanks. Water from the tanks is pumped into the system with booster pumps. Table 5 provides the specifications for these tanks, which were used to represent these facilities accurately in the hydraulic model. APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-5 Nutting 01 page 158 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 5 Storage Tanks Modeled in the Southwest Water System Hydraulic Model Development and Steady State Calibration Results – Southwest Diameter (feet) Volume (million gallons) Ground Surface Elevation (feet msl) Bottom of Tank (feet msl) Overflow Elevation (feet msl) Top of Tank (feet msl) 104 1.5 223 223 243 247 Budlong East 112.6 1.3 174.5 174.5 193.5 193.5 Budlong West 112.6 1.3 174.5 174.5 193.5 193.5 Chadron Tank 75 1.5 50 50 94 96 Gardena Heights 80 1.5 116 116 154 156 Goldmedal Reservoir 80 1.5 59 59 91.5 101.5 Wadsworth East 74 0.45 105 105 125 137 Wadsworth West 74 1 105 105 135 137 Yukon Reservoir 80.9 1 72 72 96 96 Storage Tank Athens Reservoir Non-operational Storage Tanks The Southwest system has five non-operational tanks; these are described in Table 6. TABLE 6 Non-operational Tanks Hydraulic Model Development and Steady-State Calibration Results—Southwest Tank Belhaven Forbay Status Removed Ballona Forbay Off-line Dalton Reservoir Off-line Southern Reservoir Removed Truro Removed Valves The Southwest water system has three hydraulic pressure zones. The system has nine throttle control valves and 20 active pressure regulating valves, including the valves on the system’s interconnections. The model also includes 12 flow control valves that limit the flow from the MWD connections to their stated capacity. The Southwest system does not contain any pressure sustaining valves (PSVs). The valves are detailed in Table 7. B-6 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 159 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 7 Valves Hydraulic Model Development and Steady-State Calibration Results—Southwest Name Type Location/Zone Size Setting Status Athens reservoir fill line Throttle Control Valve 12 N/A Operating Budlong Altitude Valve Throttle Control Valve 18 N/A Operating Chadron Altitude Valve Throttle Control Valve Athens Tank Budlong Reservoir Chadron Reservoir 12 N/A Operating Dalton Altitude valve Throttle Control Valve Dalton Tank 12 N/A Operating Gardena Heights fill line Throttle Control Valve 12 N/A Operating Goldmedal Altitude Valve Throttle Control Valve Gardena Tank Goldmedal Tank 8 N/A Operating Manhattan Altitude Valve Throttle Control Valve 12 N/A Operating Wadsworth fill line Throttle Control Valve 12 N/A Operating Yukon Altitude Valve Throttle Control Valve N/A Wadsworth Tank Yukon Reservoir 12 N/A Operating La Cienega Pressure Reducing Valve 250 12 66.73 psi Operating WB-25 to Gardena Pressure Reducing Valve 250 12 78.43 psi Operating Inter Yukon/104th Pressure Reducing Valve 250 12 40.04 psi Closed Inter Cent/Yukon Pressure Reducing Valve 250 12 40.04 psi Closed Inter Cent/Prairie Pressure Reducing Valve 250 12 40.04 psi Closed Inter Redfern/95th Pressure Reducing Valve 250 12 40.04 psi Closed Inter Cent./La Cienega Pressure Reducing Valve 250 12 40.04 psi Closed Athens Booster Regulator MWD WB-25 to Normandie Pressure Reducing Valve 350 12 55.03 psi Operating Pressure Reducing Valve 350 12 120.25 psi Operating Victoria Pressure Reducing Valve 310/250 N/A N/A Closed Sandlake Pressure Reducing Valve 310/250 N/A N/A Closed Keene Ave Pressure Reducing Valve 310/250 N/A N/A Closed 120th Street Pressure Reducing Valve 350/250 8 49.83 psi Operating 111th Street Pressure Reducing Valve 350/250 8 47.67 psi Operating Imperial Hwy Pressure Reducing Valve 350/250 10 52.43 psi Operating 109th Street Pressure Reducing Valve 350/250 8 47.23 psi Operating Normandie to Lawndale Pressure Reducing Valve 350/250 8 125.23 psi Operating Broadway /138th Pressure Reducing Valve 350/250 N/A N/A Closed Main/138th Pressure Reducing Valve 350/250 N/A N/A Closed APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-7 Nutting 01 page 160 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 7 Valves Hydraulic Model Development and Steady-State Calibration Results—Southwest Name Type Location/Zone Size Setting Status Avalon/138th Pressure Reducing Valve 350/250 N/A N/A Closed MWD-1_FCV Flow Control Valve 250 12 2,000 gpm Operating MWD-11_FCV Flow Control Valve 250 12 1,000 gpm Operating MWD-13_FCV Flow Control Valve 250 12 8,980 gpm Operating MWD-12_FCV Flow Control Valve 250 12 2,244 gpm Operating MWD-25_250FCV Flow Control Valve 250 12 1,500 gpm Operating MWD-30_FCV Flow Control Valve 250 12 3,366 gpm Operating MWD-33_FCV Flow Control Valve 250 12 Operating CB55_FCV Flow Control Valve 310 12 3,300 gpm 10,000 gpm Operating MWD-15_FCV Flow Control Valve 350 12 5,600 gpm Operating MWD-25_350FCV Flow Control Valve 350 12 500 gpm Operating CB4_FCV Flow Control Valve 350 12 3,300 gpm Operating MWD-31_FCV Flow Control Valve 350 12 2,244 gpm Operating N/A = Not Available Pumps Twenty-five pumps located at 14 pump stations were modeled in the Southwest water system along with 14 wells pumps. Dalton, Goldmedal and Yukon have well pumps and boosters at the same facility location. Athens, Budlong, Chadron, Gardena Heights, and Wadsworth have only booster pumps. The remaining plants; 129th St, Ballona, Belhaven, Compton-Doty, Doty, and Southern have only well pumps. All of these pumps were defined using a three-point curve, which includes the shutoff head; the design head and flow; and the high flow head and high flow. This information was available from original manufacturer pump curves and pump tests carried out between June 2004 and September 2004. GSWC provided all pump test information to CH2M HILL. All pumps in the Southwest System are listed here, both operational and non-operational. Operational Pumps Thirty-nine pumps were modeled in the Southwest water system. The pumps and the corresponding points that define their pump curves are provided in Table 8. B-8 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 161 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 8 Operational Pumps Featured in the Hydraulic Model Hydraulic Model Development and Steady State Calibration Results – Southwest Shutoff Head (feet) Design Head (feet) Design Flow (gpm) High Flow Head (feet) High Flow (gpm) 129 St. Well_2 475 375 1,202 270 1,650 Athens Booster A 200 118 459 95 527 Athens Booster B 200 124 978 101 1,106 Athens Booster C 151 136 526 103 1,145 Athens Booster D 164 132 633 109 1,177 Ballona Well 4 330 280 600 180 1,100 Ballona Well 5 644 518 800 322 1,080 Belhaven Well 3 330 246 723 145 1,200 Belhaven Well 4 330 280 600 180 1,100 Budlong Booster C 246 154 1,185 75 1,900 Budlong Booster D 244 151 1,066 67 1,600 Chadron Booster A 291 186 1,544 127 1,750 Chadron Booster B 283 199 1,627 130 1,750 Chadron Booster C 265 186 1,048 96 1,620 Compton-Doty Well 390 325 300 120 825 Dalton Booster A 250 211 531 75 1,230 Dalton Booster B 320 220 1,296 125 1,850 Dalton Well 1 512 449 288 176 980 Doty Booster A 275 211 1,024 84 1,820 Doty Booster B 275 207 1,020 81 1,820 Doty Well 1 264 223 677 128 1,280 Doty Well 2 390 278 875 180 1,320 Gardena Heights Booster A 179 140 1,148 102 3,000 Gardena Heights Booster B 171 154 2,389 75 5,000 Goldmedal Booster A 237 171 738 75 1,100 Goldmedal Booster B 237 176 1,084 108 1,660 Goldmedal Booster C 315 236 819 80 2,020 Pump th APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-9 Nutting 01 page 162 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 8 Operational Pumps Featured in the Hydraulic Model Hydraulic Model Development and Steady State Calibration Results – Southwest Shutoff Head (feet) Design Head (feet) Design Flow (gpm) High Flow Head (feet) High Flow (gpm) Goldmedal Well 1 368 255 924 108 2,150 Souther Well 5 640 528 901 304 1,400 Souther Well 6 528 438 713 180 1,500 Wadsworth Booster A 199 158 713 70 1,400 195 152 792 N/A N/A Wadsworth Booster C 200 157 383 50 575 Yukon Booster A 313 202 243 130 720 Yukon Booster B 275 198 508 105 1,000 Yukon Booster C 296 203 902 120 1,225 Yukon Booster D 330 184 1,021 112 1,470 Yukon Well 4 492 427 630 180 1,480 Yukon Well 5 400 358 716 180 1,800 Pump Wadsworth Booster B 1 1 High head and high flow values were unavailable for the Wadsworth Booster B. N/A= Not Available Non-Operational Pumps The Southwest system has sixteen non-operational pumps; these are described in Table 9. TABLE 9 Non-operational Pumps Hydraulic Model Development and Steady-State Calibration Results—Southwest Pump Status Reason Southern A Not Operating Removed from Service Southern B Not Operating Removed from Service Southern 3 Not Operating Removed from Service Southern 4 Not Operating Removed from Service Belhaven 1 Not Operating Inactive Belhaven A Not Operating Removed from Service Belhaven B Not Operating Removed from Service Ballona 3 Not Operating Not Operating Removed from Service Removed from Service B-10 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 163 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 9 Non-operational Pumps Hydraulic Model Development and Steady-State Calibration Results—Southwest Pump Ballona D Status Reason Truro 4 Operating Inactive Truro E Operating Inactive Yukon 1 Not Operating Removed from Service Yukon 2 Not Operating Removed from Service Yukon 3 Not Operating Removed from Service 157th Street Well Not Operating Removed from Service Pipes The Southwest system has a total of 441 miles of pipe. Pipe diameters range from 2 to 20 inches. Table 10 summarizes the total length of pipe for each pipe diameter. TABLE 10 Pipes Featured in the Hydraulic Model Hydraulic Model Development and Steady State Calibration Results – Southwest Pipe Diameter (inches) Total Length (feet) Total Length (miles) 2 7,392 1.4 3 1,584 0.3 4 489,456 92.7 6 704,352 133.4 8 660,000 125.0 10 94,512 17.9 12 307,824 58.3 14 18,480 3.5 16 42,768 8.1 18 2,112 0.4 20 528 0.1 Total 2,423,520 441 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-11 Nutting 01 page 164 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST Common pipe materials include asbestos concrete, cast iron, ductile iron, PVC, transite, and steel. The system dates back to the 1920s, with pipe installations occurring periodically over the last 80 years. GSWC provided CH2M HILL with an up-to-date pipe network description in the form of hard copy system maps and an electronic AutoCAD file. The electronic map was converted to GIS, moved to the correct spatial location and referenced using the State Plane Coordinate System, and imported into the existing H2OMAP system model. The existing pipe network provided in H2ONET was visually compared to the up-to-date pipe network in AutoCAD, and then H2OMAP was updated to reflect these changes. In some cases, new pipes were added to H2OMAP. In other cases, the pipe diameters were modified to reflect the most up-to-date information. A quality assurance/quality control process was completed to ensure that the network was connected correctly. This process involved looking at where pipes overlapped, where pipes connected, and where nodes overlapped to identify potential problems. Next, the model’s pipe network was verified at these specified locations on the AutoCAD maps. Modifications were made in H2OMAP as necessary. The Hazen-Williams formula was used to compute the friction headlosses in the system. This equation is empirically based and requires a Hazen-Williams roughness constant, or C-factor. The C-factor is a function primarily of pipe material and age. Existing Demand Development In order to allocate demand within the H2OMAP model, demand information must be quantified and appropriately spatially referenced. Demand information was collected and provided to CH2M HILL by GSWC. Water demand data was comprised of the street address for each water user and their associated average annual demand. Seven years (1999-2005) of customer billing records were used to estimate the average annual demand of each water user. The total average annual customer water use for the Southwest water system was estimated as 22,117 gallons per minute (gpm) for the seven years of demand records. However, due to data discrepancies in customer water billing records between the 1999-2004 data and the 2005 data, only the 2005 data was used in the model with endorsement from GSWC. The annual average water demand used in the model was 20,327 gpm. The average demand for 1999-2005 is summarized in Table 11. TABLE 11 Average Annual Demand from Customer Billing Records Hydraulic Model Development and Steady-State Calibration Results —Southwest B-12 Year Average Demand* (gpm) 1999 22,156 2000 23,255 2001 22,218 2002 22,489 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 165 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 11 Average Annual Demand from Customer Billing Records Hydraulic Model Development and Steady-State Calibration Results —Southwest Year Average Demand* (gpm) 2003 26,762 2004 17,609 2005 20,327 1999-2005 average 22,117 * Average demand does not include unaccounted-for water. Customer billing records may also be summarized by water-use category. The Department of Water Resources (DWR) defines for planning purposes, eight water use categories which were further narrowed to residential and commercial/industrial. This deviates from the process used for the other seven master plans, since this data was analyzed months before the other master plans were started. The residential and commercial/industrial land use codes are considered appropriate for the type of analysis being done for both the Southwest Water Quality Study and the Southwest Master Plan. It is important to note that the water use type did not change the quantity or spatial allocation of demand. Geocoding was performed to transform street addresses to spatial locations in GIS. To do this, street addresses were standardized in an Excel spreadsheet in a format suitable for geocoding, then imported to GIS to employ the geocoding function. This provided geocoded service locations. At least five percent of the geocoded locations were spotchecked for accuracy. The geocoded locations were verified by performing a spatial query to identify the number of geocoded locations within 300 feet of the model network layer. Any geocoded locations not within 300 feet of the model network layer were listed. Incorrect geocoded locations were manually moved to their correct locations. MWH Soft’s demand allocator tool was used to assign demand to each node in the H2OMAP model that was closest to geocoded locations. If multiple geocoded locations were the same distance from a single node, then the sum of the demand associated with those locations was assigned to that single node. Nodes without geocoded locations nearby were attributed no demand. It is important to note that this analysis does not include water that is otherwise unaccounted for. Demand estimates based on customer billing records provided detailed information regarding the spatial allocation of demand but did not provide an estimation of how much water is lost or unaccounted for. However, production record data provided the total water demand to the Southwest system. Annual water sales were compiled from the customer billing data. The difference between annual water sales and production records was used to derive value for unaccounted-for system losses. Both production record data and customer billing records were provided by GSWC. Table 12 summarizes total demand data for the Southwest system. APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-13 Nutting 01 page 166 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 12 Demand Data for 2005 Hydraulic Model Development and Steady-State Calibration Results—Southwest Demand Parameter Annual water sales Gallons Per Minute a 20,327 Unaccounted-for system losses Total water demand a b 3,480 b Source: Southwest 2005 customer billing data Data is based on an average of production data recorded at time of fire flow testing. 23,807 The estimate of 2005 customer water use presented in the UWMP was 22,620 gpm (36,486 AFY). This value was calculated using the population-based projection methodology outlined in the UWMP. In comparison, the 2005 billing records accounted for 20,327 gpm and SCADA data accounted for approximately 23,807 gpm of production. For the purposes of evaluating the adequacy of the Southwest water distribution system using the H2OMAP model, the billing records were used. The ADD water use assigned to the model included unaccounted-for water and distributed it in the same pattern as demand based on customer billing records. The table below presents the results of this comparison. TABLE 13 Comparison of Production Record Data, Customer Billing Data, and 2005 UWMP Data for ADD Hydraulic Model Development and Steady-State Calibration Results —Southwest Year Production Record a Data (gpm) Customer Billing Data (gpm) 2005 UWMP Data b (gpm) 2005 23,807 20,327 23,265 a Data is based on an average of production data recorded at time of fire flow testing. b Data is corrected to include 2.92 percent of unaccounted-for water based on 2005 UWMP analysis. Peaking Factor Identification To evaluate the adequacy of the Southwest system under conditions such as MDD and PHD, it was necessary to identify peaking factors. Peaking factors are used to adjust ADD to estimate extreme demands in the system. Historical annual and maximum day demand records were provided by GSWC from both the 1997 and 2003 Water System Master Plan for the Southwest system and from recent data. Records included water use for the years 1980-2005; both ADD and MDD were recorded. The peaking factor used in this evaluation was calculated as the average peaking factor (from measured data) for the years; this peaking factor is 1.30. The peaking factors for the last 26 years ranged from 1.17 to 1.50 and are shown in Figure 1. Based on the historical information, a peaking factor of 1.30 appears to be adequately conservative based on trends over the past 26 years. B-14 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 167 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST 1.55 Peaking Factor (ADD to MDD) 1.50 1.45 1.40 Average Peak Factor, 1.30 1.35 1.30 1.25 1.20 1.15 1.10 1980 1985 1990 1995 2000 2005 Year FIGURE 1 PEAKING FACTOR (ADD TO MDD) FOR THE YEARS 1980 TO 2005 SOURCE: 2005 UWMP Data from more recent years indicate a decreasing trend in the ratio of MDD to ADD compared to pre-1990 values. The percent chance of exceedance based on the data from 1990 to 2005 is 33 percent, and the percent chance of exceedance based on data from 2000 to 2005 is 26 percent. These probabilities further demonstrate that a 1.30 peaking factor is adequately conservative based on trends over the past 5 to 15 years. Table 14 presents this and additional statistics from GSWC production records from 1980 through 2005, and Table 15 provides the annual ADD and MDD data for the same period. TABLE 14 Water Production Data Statistics Hydraulic Model Development and Steady-State Calibration Results —Southwest Statistic Value Average 1.30 Standard deviation 0.08 Maximum 1.50 Minimum 1.17 Chance of exceedance of average* (1990 to 2005) 33% Chance of exceedance of average* (2000 to 2005) 26% * Probability calculated based on a normal distribution curve APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-15 Nutting 01 page 168 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 15 Water Production Data Hydraulic Model Development and Steady-State Calibration Results —Southwest Year ADD (gpm) MDD (gpm) Peaking Factor ADD to MDD 1980 29.27 39.48 1.35 1981 30.12 43.61 1.45 1982 28.45 38.07 1.34 1983 26.67 40.05 1.50 1984 31.97 43.42 1.36 1985 31.97 47.43 1.48 1986 31.21 43.73 1.40 1987 33.39 42.61 1.28 1988 34.21 42.80 1.25 1989 34.17 41.79 1.22 1990 33.47 40.78 1.22 1991 30.05 35.04 1.17 1992 31.38 41.39 1.32 1993 32.16 40.85 1.27 1994 32.95 41.94 1.27 1995 32.40 44.45 1.37 1996 33.55 44.27 1.32 1997 33.93 42.33 1.25 1998 32.45 42.51 1.31 1999 33.48 42.07 1.26 2000 16.57 20.24 1.22 2001 15.73 19.80 1.26 2002 16.17 19.92 1.23 2003 15.81 20.50 1.30 2004 15.87 19.99 1.26 2005 16.61 20.19 1.22 Source: 2003 Master Plan and GSWC production records B-16 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 169 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST The peaking factor for MDD to PHD was designated as 1.70 for the years 1980 to 2005. This value was provided to CH2M HILL by GSWC from the 2003 Master Plan, which was based on studies of other similar residential systems. Table 16 summarizes the peaking factors input to the hydraulic model. Table 16 SUMMARY OF PEAKING FACTORS HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST PEAKING FACTOR TYPE PEAKING FACTOR ADD TO MDD 1.30 MDD TO PHD 1.70 Field Testing and Model Calibration To produce actual system operation data, pressure and fire-flow field testing was conducted throughout the Southwest. This actual system operation data was then used in the pressure and fire-flow calibration processes, which are presented here along with the model calibration results for pressure and fire-flow calibration. Field Testing Pressure and fire-flow field testing was conducted by GSWC throughout the Southwest System on February 9-10, 2006. The approach for this task is outlined in a technical memorandum titled Golden State Water Company Southwest System Field Testing Plan (Field Testing Plan). This Field Testing Plan is provided as Attachment 4. Pressure Testing To monitor system pressures, pressure recording devices were installed for a period of approximately one day. The pressure recorders were set to take pressure readings at oneminute intervals. Pressure recorder results represent the system under regular (or static) flow conditions. The measured pressures were compared to modeled pressure results under regular flow conditions to determine calibration accuracy. GSWC was not able to provide detailed pressure logger information due to technical issues and therefore is not included in this technical memorandum. Fire-Flow Testing For fire flow testing, testing hydrants are designated as monitoring hydrants or flow hydrants. Twelve pairs of hydrants were selected throughout the system as described in the Field Testing Plan. During flow testing, a pressure drop was measured in the monitoring hydrant when the system was stressed by flowing an adjacent hydrant (the flow hydrant). The pressure drop refers to the difference between the static pressure (before the hydrant is opened) APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-17 Nutting 01 page 170 of 309 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST JA-010 Q.8 and residual pressure (during the hydrant flows). The calibration accuracy was determined by the model’s ability to predict comparable pressure drops to those measured in the field when the model was subjected to a flow situation similar to that at the time of testing. Model Calibration Methodology Pressure and fire-flow calibration were both considered. The pressure calibration was used to verify water system elevations, tank levels, and pump curve settings. Once the pressure calibration was finalized, the fire-flow calibration was used to verify pipe geometry, size, connectivity, and finally friction factors. Calibration is one of the most important tasks in developing a hydraulic model. Simply stated, model calibration consists of adjusting a theoretical model to reasonably represent actual (field-generated) system operation data. The process of calibration begins by employing the most simplifying assumptions to the modeled system and then employing more specific information with each calibration step. At the conclusion of each step, the model results are compared with the field data to determine the model’s level of accuracy. Once the desired level of accuracy has been achieved, the calibration process is stopped. The goal for calibration of the Southwest System was to match at least 90 percent of the model results to within 10 percent of the field data. An accurate calibration effort requires an understanding of the boundary conditions in the water supply system. The boundary conditions for the Southwest System include the status of pumps, Metropolitan connections, and reservoir levels. These boundary conditions were provided in the form of SCADA data by GSWC. Pressure Calibration The term pressure calibration refers to a steady state calibration when the system is experiencing normal flow conditions (approximately ADD). To establish a steady state condition for pressure calibration, the static pressure data was reviewed and representative values, at approximately one time step everywhere in the system, were selected. Boundary conditions at the same point in time were estimated based on SCADA information. A summary of all reservoir water elevations in the H2OMAP model of the Southwest water distribution system during the two days of field testing is presented in Table 17. B-18 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC Nutting 01 page 171 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 17 Storage Tank Water Surface Elevation During Testing Hydraulic Model Development and Steady State Calibration Results – Southwest Elevation During Testing (feet msl) 1 2 3 4 5 Scenario 6 7 Athens Reservoir 13 13 12 12 15 18 17 16 16 13 18 15 Budlong East 7 7 6 6 8 9 8 8 8 7 9 8 Budlong West 7 7 6 6 8 9 8 8 8 7 9 8 28 28 28 28 4 4 4 4 4 28 4 28 Dalton Reservoir N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Gardena Heights 8 8 7 7 12 17 15 14 13 9 16 12 Goldmedal 24 24 24 24 24 24 24 24 24 24 24 24 Wadsworth East 7 7 6 6 11 15 13 12 11 8 13 11 Wadsworth West 5 5 5 4 8 10 9 9 8 5 10 8 Yukon Reservoir 13 13 13 17 16 17 16 16 16 13 16 14 Storage Tank Chadron Tank a a 8 9 10 11 12 SCADA from Chadron is considered to be inaccurate due to recording equipment errors For the calibration process, it was necessary to adjust the demands to those experienced during field testing. Based on information from each facility in production during field testing, it was possible to estimate water supply. It was assumed that this supply equaled demand (including lost or unaccounted-for water) during field testing. The estimated total demand for each fire flow testing scenario was applied globally to all demands in the model. Table 18 provides estimates of yield at each production facility during field testing. APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC B-19 Nutting 01 page 172 of 309 JA-010 Q.8 HYDRAULIC MODEL DEVELOPMENT AND STEADY STATE CALIBRATION RESULTS – SOUTHWEST TABLE 18 Yield at each Production Facility during Field Testing Hydraulic Model Development and Steady State Calibration Results – Southwest Production (gpm) Facility Scenario 6 7 1 2 3 4 5 8 9 10 11 12 Ballona No. 4 815 837 833 829 843 849 828 841 840 843 851 841 Ballona No. 5 794 793 794 795 792 798 798 800 800 791 803 801 Dalton No. 1 235 235 235 225 297 236 271 286 288 247 236 269 Doty No. 1 0 0 0 0 0 0 0 0 0 0 0 0 Doty No. 2 571 571 571 571 565 563 10 10 2 569 563 576 Goldmedal No. 1 964 964 964 964 949 940 942 949 949 962 940 989 Southern No. 5 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Yukon Well No. 5 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 129th Street No. 2 1985 1972 2003 2003 1948 1909 1856 1901 1924 2023 1828 1926 844 1174 845 845 1194 1023 1310 1194 1316 844 1203 1259 0 0 0 0 0 0 0 0 0 0 0 0 MWD WB-1 1090 1195 1344 1344 745 1633 1712 1745 1277 1090 1774 1492 MWD WB-12 1113 1101 1107 1113 1084 1703 2045 1221 1214 1113 1718 1446 MWD WB-2A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A MWD WB-13 0 0 0 0 0 0 0 0 0 0 0 0 MWD WB-15 1965 1852 1737 1836 2241 2647 2915 2576 2455 1965 2515 2370 MWD WB-30 0 0 0 0 0 0 0 0 0 0 0 0 MWD WB-31 0 0 0 0 0 0 0 0 0 0 0 0 MWD WB-33 0 0 0 0 0 0 0 0 0 0 0 0 Wells Imported Water MWD CB-4 MWD CB-55 a N/A=not applicable, no SCADA information was provided for MWD WB-2A a SCADA from MWD WB-55 is considered to be inaccurate due to recording equipment errors B-20 APPENDIX B_SOUTHWEST MODEL CALIBRATION TM.DOC
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