carers support centre (csc) job description

CARERS SUPPORT CENTRE (CSC)
JOB DESCRIPTION
Job title:
Building Better Opportunities (BBO) Project Manager
Responsible to:
Senior Management Team Lead
Hours:
18.75 hours per week
Salary Scale:
£28,692 (FTE) per annum
Funded until December 2019
Place of work:
Carers Support Centre, Gill Avenue, Fishponds, Bristol
Covering:
Bristol, South Glos, North Somerset and Bath and North East
Somerset
West of England Works (WoEW)
West of England Works is part of the Building Better Opportunities programme and involves
a range of voluntary sector and community organisations based in Bristol, North Somerset,
South Gloucestershire, and Bath and North East Somerset.
This exciting new project is funded by the Big Lottery Fund and the European Social Fund,
and it is hoped that West of England Works will support at least 1,537 adults and young
people into gaining employment through a community-based support programme.
Carers Support Centre (CSC) is one of the commissioned delivery organisations and we
will be working with over 120 participants over a three year period.
In summary, we are looking for creative and dynamic individuals to join this new team, who
have an understanding of the issues that carer’s face and the barriers to gaining flexible
employment. We are looking for applicants that have the necessary skills and experience to
break down these barriers, and be committed to the active involvement of carers in the
development of this project.
Aims of the post
To:

Be responsible for the successful delivery of the BBO project across the West of
England area (WoE)
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Provide leadership and line management support to the project team and act as a
link between the project, WoEW and the wider BBO partnership.
Main tasks
To:

Work creatively with the team and partners to publicise and promote the Project
using all forms of media across the WoE area

Manage the efficient and effective delivery of the Project to participants across the
WoE, meeting agreed project outputs and outcomes

Identify, develop and maintain good strategic working relationships with partner
agencies

Develop and maintain relationships with other WoEW project managers, informing
and sharing good practice

Develop a project implementation plan with key milestones and objectives aligned
with the BBO service contract

Keep WoEW appraised, at the earliest opportunity, of any deviations from target and
produce revised pans and proposals as to how the Project will maintain delivery
outputs and outcomes

Manage the Project budget, liaising with your line manager and Finance Team as
required

Work with the team to identify gaps in service provision and, develop plans to
respond to these where appropriate, including working in partnership with other BBO
partners.

be responsible for meeting the monitoring and evaluating requirements of the Project
including attending regular performance monitoring meetings with WoEW

Deliver awareness raising and Project update presentations

Attend WoEW partnership meetings
General Requirements
The post holder will be expected to:

Possess the essential skills as detailed in the person specification

Adhere to and uphold CSC’s mission, vision, values, strategic aims, policies and
procedures

Act with integrity and maintain the highest professional standards at all times

Maintain a confidential, sensitive and discrete approach to personal, sensitive and
organisational information

Contribute to a culture of equality and demonstrate a commitment to removing all
forms of discrimination as a colleague and as a provider of services to carers

Work collaboratively and to attend and actively contribute to CSC team meetings

Actively identify own training needs and personal development, and to participate in
training sessions when required

Take a flexible approach to the role, as you may be asked to undertake other duties
from time to time as determined by your line manager and in keeping with the
purpose of the post and after consultation
Important: a person specification is an accepted method of identifying who, from a range of
candidates for a post, most closely matches the needs of the organisation and the tasks
outlined in the job description. it will be used at both short-listing and interview stages. the
person specification is issued with the job description so that the applicants can make
judgements themselves about their ability to do the job. When completing the application
form please mention your abilities for each section of the person specification, failure to do
so may affect your short-listing score.
PERSON SPECIFICATION
Essential
Qualifications
Experience
Knowledge
Interpersonal
Skills
Technical Skills
Other
Project management qualification
Proven experience of setting up and delivering
projects, achieving targets/milestones
Experience of developing a service or influencing
change
Extensive experience of monitoring, evaluation and
reporting to funders.
Working with voluntary and/or statutory agencies
Effective networking skills at all levels
Developing and delivering training /workshops
Prioritising workloads, managing competing
demands and delivering on deadlines
Working as part of a team, alone and under
pressure
Proven staff management experience and
demonstrable experience of providing supervision,
staff development and appraisal enabling staff to
work at their highest skill level and develop their
expertise and competence
Experience of supporting people back into training
and employment
A sound understanding of carers’ needs and the
barriers faced in gaining employment
Knowledge of WoE area local providers and
services related to working with adults and young
people
An understanding of managing funding from the Big
Lottery and ESF
Able to build relationships and influence others
Good communicator, with good presentation skills
and ability to adapt delivery style to meet audiences
needs
Skills in marketing and promotion
IT literate – good working knowledge of Microsoft
Office suite of programs and databases
Proficient in use of social media in support of work
objectives
Able to work in other locations, or at times outside
normal working hours (ie in the evenings or at
weekends) on an occasional basis, as required by
the organisation
Ability to fulfil the travel requirements of the role,
ideally having access to a car and being able to
drive
Desirable
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SUMMARY TERMS AND CONDITIONS
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The roles will be based at The Vassall Centre, Gill Avenue, Fishponds, BS16 2QQ,
however will outreach to all four geographical areas.
The post holder will adhere to all CSC work and equal opportunities policies.
The post is subject to a Disclosure and Barring Service (DBS) check.
35 days of paid annual leave per year, including bank holidays (pro rata).
Cycle to Work and Childcare voucher schemes
Matched employer pension contribution of up to 5%
Probationary period of 6 months