FOR IMMEDIATE RELEASE
[Date]
Contact:
[Name]
[Title]
[United Way Name]
[Contact Phone Number]
[Contact Email Address]
NC 2-1-1 Provides Resources to NC Residents Affected by Hurricane Matthew
NC residents in all 100 NC counties can dial 2-1-1 from any phone 24/7 for resources
[City], NC – NC Emergency Management has asked NC residents affected by Hurricane Matthew and the
flooding that followed to dial 2-1-1 for storm-related resources. Callers dialing 2-1-1 will reach a trained
call specialist who can help them find food, water, ice, help with storm clean-up and long-term
assistance, and other assistance. The service is available 24/7 in any language.
NC 2-1-1 call specialists are trained to assist during disasters. They are in contact with emergency
management personnel and have the most up-to-date information on storm related resources and
volunteer needs. All calls are confidential and the service is offered at no cost to North Carolina
residents. NC residents should dial 2-1-1 or 888-892-1162.
In addition to disaster related calls, NC 2-1-1 can help NC citizens find resources for other health and
human service needs, such as food, housing, assistance with utilities, job training, information about
health care providers, and more year round.
NC 2-1-1 is provided to residents in all 100 North Carolina counties by United Way. The service is free,
confidential, and available 24/7/365 in any language.
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About NC 2-1-1
NC 2-1-1’s mission is to provide North Carolina communities with easy access to health and human
services, government services and disaster resources. Trained call specialists are available 24/7/365 and
can answer calls in any language. NC 2-1-1 is available to residents in [County]through [United Way
Name]. For more information, contact [Name], [title], at [phone number] or [email].
[Address] * [City], NC [Zip] * [phone] * [website]