WORK AND ASSET MANAGEMENT, V2.1.1 5.8.1.2 WAM v2.1 Manage Work Orders Creation Date: December 05, 2015 Last Updated: July 29, 2017 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 2 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Contents BRIEF DESCRIPTION ....................................................................................................................................................................................................................................... 4 BUSINESS PROCESS MODEL PAGE 1 ................................................................................................................................................................................................................ 5 BUSINESS PROCESS MODEL PAGE 2 ................................................................................................................................................................................................................ 6 BUSINESS PROCESS MODEL PAGE 3 ................................................................................................................................................................................................................ 7 BUSINESS PROCESS MODEL PAGE 4 ................................................................................................................................................................................................................ 8 BUSINESS PROCESS MODEL PAGE 5 ................................................................................................................................................................................................................ 9 BUSINESS PROCESS MODEL PAGE 6 .............................................................................................................................................................................................................. 10 BUSINESS PROCESS MODEL PAGE 7 .............................................................................................................................................................................................................. 11 BUSINESS PROCESS MODEL PAGE 8 .............................................................................................................................................................................................................. 12 BUSINESS PROCESS MODEL PAGE 9 .............................................................................................................................................................................................................. 13 DETAIL BUSINESS PROCESS MODEL DESCRIPTION.............................................................................................................................................................................................. 14 TEST DOCUMENTATION RELATED TO THE CURRENT PROCESS ............................................................................................................................................................................... 58 DOCUMENT CONTROL ................................................................................................................................................................................................................................. 59 ATTACHMENTS ........................................................................................................................................................................................................................................... 60 Work Order ........................................................................................................................................................................................................................................ 60 Activity ............................................................................................................................................................................................................................................... 60 Template Work Order ........................................................................................................................................................................................................................ 60 Equipment Requirement .................................................................................................................................................................................................................... 60 3 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Brief Description Business Process: Process Type: Parent Process: Sibling Processes: 5.7.1.1 WAM v2.1 Manage Work Orders Process 5.8.1 WAM.v2.1.Manage Work and Work Orders This process gets initiated when WAM Authorized User ( Planner) creates Work Order and associate specific activities to be performed. Once a Work Order is created activities are added to the work based on the work to be performed. For every activity depending on the necessity, respective equipment, labor, materials, and miscellaneous resources are added or associated. Process depicts entire lifecycle of Work Order and Associated Activities, including Work Order approval, scheduling required work, performing work processing work completion and associated tasks and closing Work Order after all the activities are successfully performed 4 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 1 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Create Activity WAM Authorized User Request Create Work Order Approved Work Request 1.0 Evaluate Request and Determin e Priority Create New WO? No Edit Existing Work Order? Yes Yes 1.1 Populate Data and Request Create Work Order Add Activity? No Take No Further Action Add and Update Activity No Request Add Activity 2.6 Page-2 Yes 1.2 Set Emergency Flag Yes Emergency and Authrozed to Enter Emergeincy? No 1.4 Search for Existing Work Order Template No Use Work Template? No 1.5 Determin e Activity Type 1.6 Select Asset(s) or Location(s), Cost Center Activity Part of Project? No Predecessor Acitvity Exisits? Yes Yes Yes 2.9 Select Create Work Order Acivity(ies) Using Template 1.7 Populate Project Details 1.8 Populate Predecessor Activity Details 1.9 Populate Required No Data and Request Create Activity 2.6 Review Activity Edit Activity? No Emergency and Authorized to Enter Emergency? Yes 2.0 Set Emergency Flag Yes Add Document(s) and/or Note(s)? 2.7 Modify Activity Data Yes No 2.4 Retrieve Document(s) and Request to Attach and/or populate Note(s) 1.3 Validate Data and Create Work Order in “Planning” Status 2.1 Determine Cost Center and Validate Data 2.8 Update Activity in “Planning” Status 2.5 Attach Document Page-2 2.2 Create Activity in “Planning” Status WAM 2.3 Transition WO to “Planning” Status 2.1 Determine Cost Center and Validate Data 2.2 Create Activity in “Planning” Status 2.5 Attach Document Page-2 PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 ACTIVITY PRODUCTS __________ Page-1 __________ 11/21/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 5 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 2 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Manage Activities Page 1 Plan Resources Activity Created from Template? No Plan Resources? No 4.8 Review Activity, Planned Resource Cost No Edit Activity, Resources? Yes No 3.5 Review Resource (s) Edit Resources? Yes Yes Yes 3.0 Populate Resource(s) Requirement Data 3.6 Modify Resource(s) Requirement Data External Resource Requirement? No Page3 P-1, 1.5 P-1, 2.6 Cancel Resource(s)? No No Yes Yes Add Equipment(s), Labor, Material, Other Misc Resource(s)? WAM Authorized User Add Another Activity? No 4.1 Cancel Purchase Requisition Yes 5.8.X.X WAMv2.1Manage Purchases and Requisitions 4.2 Request Cancel Resource(s) Requirement Add Equipment(s)? Yes Yes 3.1 Validate Data , Calculate Estimated Cost and Create Equipment Record in “Planning” Status Update Equipment(s)? No Add Labor? Add Material(s)? Update Labor? 3.3 Validate Data, Calculate Estimated Yes Cost, Create Materials Record in “Planning” Status Update Material(s)? Yes 3.8 Update Labor Record Update Other Miscellaneous Resource(s)? 4.3 Update Estimated Cost and Transition Equipment Requirement to “Canceled” Status Cancel Labor? Yes 4.4 Update Estimated Cost and Transition Labor Requirement to “Canceled” Status No No 3.9 Yes Update Materials Record No 3.4 Validate Data , Calculate Estimated Yes Cost, Create Misc Other Record in “Planning” Status Yes No No No Add Other Miscellaneous Resource(s)? Cancel Equipment(s)? No 3.2 Validate Data, Calculate Estimated Yes Cost, Create Labor Record in “Planning” Status No WAM 3.7 Yes Update Equipment Record Cancel Material(s)? Yes 4.5 Update Estimated Cost and Transition Yes Material Requirement to “Canceled” Status Cancel Other Miscellaneous Resource(s)? 4.6 Update Estimated Cost and Transition Yes Other Misc Requirement to “Canceled” Status No 3.1 Validate Data , Calculate Estimated Cost and Create Equipment Record in “Planning” Status 3.2 Validate Data, Calculate Estimated Cost, Create Labor Record in “Planning” Status 3.3 Validate Data, Calculate Estimated Cost, Create Materials Record in “Planning” Status Inventory Stock Transaction Exists? No No 4.0 Yes Update Misc Other Record 4.7 Mark Inventory Stock Transaction No as Irrelevant 3.4 Validate Data , Calculate Estimated Cost, Create Misc Other Record in “Planning” Status PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 ACTIVITY PRODUCTS __________ Page-2 __________ 11/6/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 6 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 3 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Manage Work Order No Withdraw Work Order Approval Request Cancel Work Order 4.9 Review Work Order Ready for Approval? 5.0 Yes Submit Work Order for Approval No WAM Authorized User Page-2 P-2, 4.8 5.5 Review Pending Approval Work Order Cancel? No 7.2 Review Rejected Work Order Withdraw? Cancel WO? No Yes Yes Yes Yes 5.6 Request Cancel Work Order 6.1 Request Cancel Work Order Approval Any Activity with Actual Cost? Continue Planning WO? Take No Further Action No Yes 7.3 Request Transition to Planning Work Order No 5.6 Return to Planning 5.1 Create WO Approval Request and Transition WO to Status Pending Approval 5.7 Transition All Activity Resource(s) to Canceled Status 5.2 Lock Original Estimates for All Activities 5.8 Transition All Activities to Canceled Status 6.3 Transition Work Order to Status “Planning” 5.3 Transition Activity(ies) to Status “Pending Approval” 5.9 Discard Completion Event(s) 5.4 Transition Activity Resources to Status “Pending Approval” 6.0 Transition Work Order to Canceled Status 7.4 Transition Work Order to Status “Approved” 6.3 Transition Work Order to Status “Planning” 6.9 Transition WO to “Rejected” Status and Update Log 7.5 Transition Activity(ies) to Status “Approved” 6.4 Transition Activity(ies) to Status ”Planning” 6.4 Transition Activity(ies) to Status ”Planning” 7.0 Transition Activity(ies) to Status “Rejected” 7.6 Transition Activity Resources to Status “Approved” 6.5 Transition Activity Resources to Status “Planning” 6.5 Transition Activity Resources to Status “Planning” 7.1 Transition Activity Resources to Status “Rejected” Stock Items Planned? 6.2 Cancel Work Order Approval Request Return to Planning WAM 6.6 Process Approval Request 5.8.1.3 WAM.v2.1.Manage Approvals Approval Request Approved? Yes No P-2, 4.8 No Yes Take No Further Action P-2, 4.8 7.7 Create Inventory Stock Transaction for Pending Demand Page 4 PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE ACTIVITY PRODUCTS UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 __________ Page-3 __________ 11/8/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 7 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 4 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Activation 7.9 Review Approved Work Order Activate WO? No Activate Single Activity? No Activate Single Activity Resource? No 7.9 Yes 8.0 Select Work Order and Request to Activate WAM Authorized User Yes Yes 8.5 Select Activity and Request to Activate No 8.8 Select Resource Request and Request to Activate Page-3 7.8 Check for Emergency Emergency? Yes 8.1 Transition Work Order to Status “Active” 8.6 Transition Activity(ies) to Status “Active” 8.2 Identify Activities Require Activation 8.7 Identify Approved Activity Resource Requirement(s) P-5, 9.7 Page-5 8.3 Transition Activity(ies) to Status “Active” WAM 8.4 Identify Approved Work Order Activity Resource Requirement(s) PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 ACTIVITY PRODUCTS __________ Page-4 __________ 11/8/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 8 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 5 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Resources Requirements Activation 9.5 Receive E-Mail and Work on Resolutio n WAM Authorized User 10.3 Review Activated Activities Indicate Work in-Progress ? No Page-6 Yes 10.4 Request Transition Activity to “Work In Progress” Status Monitor Held for Parts 9.7 Evaluate Stock Item Quantity Estimated Quantity > than Available ? No 10.5 Transition Activity to “Work In Progress” Status 9.9 Set Activity Indicator “Held for Parts” to No Yes Page-4 9.8 Set Activity indicator “Held for Parts” to Yes 8.9 Transition Activity Resources Requirement(s) to Status “Active” Yes Monitor Fulfillment Requirements External? WAM No Material Yes No 9.0 Create Purchase Requisition Grouped By Vendor Location 10.3 9.1 Create Inventory Yes Stock Transaction to Create Demand 9.3 Check Availability Requested to Reserve Materials 9.4 Generate and Send E-mail to Planner 10.0 Check Criteria to Fulfill Material Requirements At Least One Activity Activated? No P-4, 7.9 Yes 9.2 Create Inventory Stock Transaction to Relive Pending Demand Enough Quantity in Storeroom? No Satisfied? Yes Yes 9.6 Transition Activity Material Requirements to Status “Reserved” 10.1 Transition Activity Material Requirement(s) to Status “Fulfilled” No All Resource(s) Activated? Internal Material? No 8.9 10.2 Create Inventory Yes Stock Transaction to Relive Unused Demand No PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE ACTIVITY PRODUCTS UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 __________ Page-5 __________ 11/6/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 9 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 6 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Manage Activities Page-5 WAM Authorized User Process Resource Charges 10.6 Schedule and Assign Work 5.8.1.4 WAM.v2.1.Manag e Assign and Schedule Work 11.6 5.8.1.5 WAM.v2.1.Report Time and Manage Timesheets Assigned to Internal WAM Resource 11.3 Update Work Order Plan Yes 10.9 Communicate Work Details 11.8 Request Change Activity Status to Finished Page-7 11.7 5.8.1.6 WAM.v2.1.Report and Manage Equipment Usage and Other Direct Charges(ODC) No 11.4 Update Activity and Resources 11.9 Update Activity Status to Finished WAM P-2, 3.5 10.7 Perform Work Thirt Party Workforce Management Application 10.8 Report and Send Results No 11.0 Gather Resources 11.1 Perform Work Revise Estimates? 11.2 Yes Request Revision of Work Plan 11.5 Report Results Crew or Worker Work Finished? No PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 ACTIVITY Yes PRODUCTS __________ Page-6 __________ 11/8/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 10 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 7 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Complete Events and Activities Page 6 WAM Authorized User 12.0 Review Actions Required to Complete Activity No Add Suggested Completion Event(s)? No Update Existing Event with Completion Details? No Delete Completion Event No Execute Completion Event? Yes Yes Yes Yes 12.1 Populate Required Data, Work Completion Details and Request Add Completion Event 12.3 Populate Required Information Provided Upon Work Completion 12.5 Populate Required Data and Request Delete Completion Event 12.7 Request Execute Selected Event Take No Further Action Complete Activity? Create Follow Up Work 12.9 5.8.1.2 WAM.v2.1.Manage Work Orders Yes 13.1 Request Complete Activity Yes Create Follow Up Work Order? No 13.0 5.8.1.1 WAM.v2.1.Manage Work Request Yes 12.2 Pre-populate required Data and Create Completion Event in Pending Status 12.4 Update Completion Event in Pending Status 12.6 Discard Completion Event 12.8 Execute Completion Event and Update Completion Event Status to Executed Completion Event Requires Create Follow Up Work ? Any Events Remain in Pending Status? No 13.1 13.6 Update Activity Status to Completed No 10.1 Update Resource Requirement(s) Status to Fulfilled Internal Material? Yes Yes 13.2 Transition Activity to Execute Completion Events Status 10.2 Create Inventory Stock Transaction to Relive Unused Demand Yes No All Activities Related to WO Competed or Canceled? No 12.0 Yes WAM 13.3 Execute Completion No Event(s) Page-9 13.4 Create To Do and Update Activity No Status to “Completion Error” Successful? Yes 13.7 Update Work Order Status to Complete All Completion Events Executed? 13.5 Update Completion Event Status to Executed Page-8 Thirt Party Workforce Management Application PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE ACTIVITY PRODUCTS UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 Crew or Worker __________ Page-7 __________ 11/6/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 11 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 8 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Manage Work Order Process Invoice No 13.8 Review WO WAM Authorized User Close WO? Reopen Closed WO? Yes Yes Process Resource Charges 14.1 Request Close WO 14.2 Request Reopen WO 11.6 5.8.1.5 WAM.v2.1.Report Time and Manage Timesheets No Take No Further Action 11.7 5.8.1.6 WAM.v2.1.Report and Manage Equipment Usage and Other Direct Charges(ODC) Allow Autoclose? 14.1 Work Order Periodic Monitor No Page-7 14.4 Process Invoice(s) WAM.v2.1. and Manage Purchase Yes 13.9 Evaluate Criteria to Close WO 14.0 Transition WO To Status “Closed” 14.3 Transition WO To Status Reopened Work Order MO Periodic Monitor Process WAM PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE ACTIVITY PRODUCTS UGBU CREATED BY FILENAME PM URM Team VisioDocument BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 __________ Page-8 __________ 11/6/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 12 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Process Model Page 9 5.7.1.1 WAM v2.1 Manage Work Orders and Activities.Complete Events Error Process Page-7 14.5 Analyze Error and Work To Do Completion Event Error? No Take No Further Action No Reprocess Immediately ? Yes WAM Authorized User Cancel? Take No Further Action Yes Yes 14.6 Request to Cancel Activity 14.9 Request to Complete Activity 14.7 Complete To Do(s) 14.7 Complete To Do(s) 14.8 Transition Activity to Cancel State 15.0 Transition Activity to Execute Completion Events State Initialize Reprocessing Schedule Activity MO Periodic Monitor Process No 12.0 Automated Completion Retry Process WAM 15.1 Identify Activity in Executive Completion Event Error State Within Retry Limit ? No 14.7 Complete To Do(s) 14.8 Yes 15.2 Evaluate Criteria to Run Automated Retry Process 14.7 Complete To Do(s) 15.3 Transition Activity to Execute Completion Events State Initialize Reprocessing 12.0 PROCESS 5.7.1.1 WAMv2.1 Manage Work Orders PRODUCT FAMILY SUB-PROCESS PRODUCT LINE/RELEASE ACTIVITY PRODUCTS UGBU CREATED BY PM URM Team FILENAME 5.8.1.2 WAM.v2.1.Manage Work Orders_20161105.docx BPE APPROVAL Page Number PRODUCT LINE APPROVAL REVISED WAM v2.1 __________ Page-9 __________ 11/6/2016 Oracle Proprietary and Confidential Copyright © 2016 Oracle. All rights reserved. 13 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Detail Business Process Model Description 1.0 Evaluate Request and Determine Priority Actor/Role: Description: WAM Authorized User WAM Authorized User reviews the information and evaluates request and determines priority for Work Order creation. 1.1 Populate Data and Request Create Work Order Actor/Role: Description: WAM Authorized User WAM Authorized User populates data and makes a request to create Work Order. Configuration Required (Y/N) Entities to Configure Description Requester Work Type Emergency Flag Work Priority 1.2 Set Emergency Flag Actor/Role: Description: WAM Authorized User WAM Authorized User populates the Emergency flag while populating the data to create Work Order Configuration Required (Y/N) Entities to Configure Emergency Flag 1.3 Validate Data and Create Work Order in “Planning” Status Actor/Role: Description: WAM WAM validates data entered to create Work Order and creates Work Order in ‘Planning’ state. W1-WOINFO (Work Order Information) WD-WOINFO (Override Work Order Information) W1-GISWOAUD (GIS Work Order - Audit) 14 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-WODELALW (Work Order Delete Allowed) W1-WRWOVAL (Validate Work Request) W1-VAL-WO (Validate Work Order) W1-WONUMASMT (Work Order Number Assignment) W1-DFWRREQDT (Default Required By Date from Work Request) W1-DEFCOSCEN (Default Cost Centers) W1-AUTOTRNWR (Auto Transition Work Request) W1-MVPAACTPN (Move Pending Approval Activities Back to Planning) W1-CNWOAPREQ ( Cancel Work Order Approval Request) Business Object (Y/N) Business Object W1-WorkOrder 1.4 Search for Existing Work Order Template Actor/Role: Description: WAM Authorized User WAM Authorized User searches for existing Work Order template to use it Business Object (Y/N) Business Object W1-WorkOrder Group: Add and Update Activity 1.5 Determine Activity Type Actor/Role: Description: WAM Authorized User WAM Authorized User determines activity type to add activity to Work Order. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Configuration Required (Y/N) Entities to Configure Activity Types 15 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Group: Add and Update Activity 1.6 Select Asset(s) or Location(s), Cost Center Actor/Role: WAM Authorized User Description: WAM Authorized User while populating data to add Activity selects location, asset, work order, service class, cost center, description, work priority, service history type, etc. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Configuration Required (Y/N) Entities to Configure Locations Service Class Work Priority Schedule details Cost Centers Service History Type Group: Add and Update Activity 1.7 Populate Project Details Actor/Role: Description: WAM Authorized User WAM Authorized User populates Project details while populating details to add Activity. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Configuration Required (Y/N) Entities to Configure Project Group: Add and Update Activity 1.8 Populate Predecessor Activity Details Actor/Role: Description: WAM Authorized User WAM Authorized User populates Activity dependency details while populating data to add Activity. 16 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 1.9 Populate Required Data and Request Create Activity Actor/Role: Description: WAM Authorized User WAM Authorized User populates other required data and makes a request to create activity. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.0 Set Emergency Flag Actor/Role: Description: WAM Authorized User WAM Authorized User sets emergency flag while populating data to add Activity. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Configuration Required (Y/N) Entities to Configure Emergency Flags Group: Add and Update Activity 2.1 Determine Cost Center and Validate Data Actor/Role: Description: WAM WAM determines cost center and other information populated while making a request to add activity and validates this information. W1-ACTASTCST (Activity Asset Cost Distribution Audit Primary Asset and Location) W1-GISACTAUD (GIS Activity - Audit) W1-ACTINFWAM (Activity Information) WD-ACTINFWAM (Override Activity Information) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACT (Validate Activity) 17 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-VALACTLOC (Validate Activity's Location for an Installed Asset) W1-VLACTACFG (Validate Activity Admin Configuration) W1-VALCOSTRL (Validate Cost Rules) W1-VLDPACTWO (Validate Dependency and Adding Activity to Work Order) W1-VALPRJINF (Validate Project Information) W1-WRACTVAL (Work Request Activity Validation) W1-VALACTNUM (Validate Activity Number) W1-DFACTOWAG (Default Activity Owning Access Group) W1-DFWRINFO (Default Work Request Information) W1-DF-ACT-TY (Set Schedule Defaults from Activity Type) W1-DFNDAST (Default Location from Asset) W1-DFASLOC (Default Asset from Location) W1-DFACALACD (Default Activity's Asset and Location Into Asset Cost Distribution) W1-DEFWO (Defaults from Work Order) W1-DEFCC (Default in Cost Centers) W1-DFSCACTTY (Set Default Service Class from Activity Type) W1-SETORWKDT (Set Original Work Date) W1-SETACTNUM (Set Activity Number) W1-DFBGLOC (Default Backlog Group from Location) W1-DFPSVCHTY (Default Planned Service History Type) W1-DFACTLBRQ (Default Activity Labor Requirement) W1-AT-ACTWR (Auto Transition Activity Work Request) 18 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.2 Create Activity in “Planning” Status Actor/Role: Description: WAM WAM creates Activity in ‘Planning’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-W1-MVACTWOPL (Move Activity's Work Order to Planning State) W1-MVPAARRP (Move Act. Resource Reqs. to Planning) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.3 Transition WO to “Planning” Status Actor/Role: Description: WAM WAM transitions the Work Order Bo to ‘Planning’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-W1-MVACTWOPL (Move Activity's Work Order to Planning State) W1-MVPAARRP (Move Act. Resource Reqs. to Planning) Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM Group: Add and Update Activity 2.4 Retrieve Document(s) and Request to Attach and/or populate Note(s) Actor/Role: WAM Authorized User 19 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Description: WAM Authorized User retrieves documents to be attached to the Activity and populates necessary notes. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.5 Attach Document Actor/Role: Description: WAM WAM attaches document to the activity. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityDocuments Group: Add and Update Activity 2.6 Review Activity Actor/Role: Description: WAM Authorized User WAM Authorized User reviews activity created. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.7 Modify Activity Data Actor/Role: Description: WAM Authorized User WAM Authorized User can modify or update data of an Activity. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Add and Update Activity 2.8 Update Activity in “Planning” Status Actor/Role: WAM 20 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Description: WAM updates activity with data updated by the WAM Authorized User. Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTINFWAM (Override Activity Information) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 2.9 Select Create Work Order Activity(ies) Using Template Group: Plan Resources Actor/Role: WAM Authorized User Description: WAM Authorized User selects Work Order Template to create Work Order Activity(ies). Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 3.0 Populate Resource(s) Requirement Data Actor/Role: Description: WAM Authorized User WAM Authorized User populates data required to add resource. Group: Plan Resources 3.1 Validate Data, Calculate Estimated Cost and Create Equipment Record in “Planning” Status Actor/Role: Description: WAM WAM validates data entered, calculates estimate cost and creates equipment record in ‘Planning’ state. W1-ACTEQINFO (Activity Equipment Requirement Information) WD-ACTEQINFO (Override Activity Equipment Requirement Information) W1-DFFRMEQP (Defaults from Equipment) W1-CLEQTOEST (Calculate Equipment Total Estimate) W1-VALACEQRQ (Validate Activity Equipment 21 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): Requirement) W1-VLEQIAEQR (Validate Equipment Info on Activity Equipment Requirement) W1-ARRDELALW (Activity Resource Req Delete Allowed) W1-POPORGEST (Populate Original Estimate) W1-MRRNDSAAP (Move ARR to Next Default State if Activity is Approved/Active) Business Object (Y/N) Business Object W1-ActivityEquipRequirement Group: Plan Resources 3.2 Validate Data, Calculate Estimated Cost, Create Labor Record in “Planning” Status Actor/Role: Description: WAM WAM validates data entered, calculates estimate cost and creates labour record in ‘Planning’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ACTLBINFO (Activity Labor Requirement Information) WD-ACTLBINFO (Override Activity Labor Requirement Information) W1-DFFRMCRFT (Defaults from Craft) W1-CLLBTOEST (Calculate Labor Total Estimate) W1-VALACLBRQ (Validate Activity Labor Requirement) W1-VLLBIALBR (Validate Labor Info on Activity Labor Requirement) W1-ARRDELALW (Activity Resource Req Delete Allowed) W1-POPORGEST (Populate Original Estimate) W1-MRRNDSAAP (Move ARR to Next Default State if Activity is Approved/Active) Business Object (Y/N) Business Object W1-ActivityLaborRequirement 22 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Group: Plan Resources 3.3 Validate Data, Calculate Estimated Cost, Create Materials Record in “Planning” Status Actor/Role: Description: WAM WAM validates data entered, calculates estimate cost and creates materials record in ‘Planning’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ACTMRINFO (Activity Material Requirement Information) WD-ACTMRINFO (Override Activity Material Requirement Information) W1-DFLTFMACT (Defaults from Activity) W1-DFLTFRSID (Defaults from Stock Item Detail) W1-VALACMTRQ (Validate Activity Material Requirement) W1-VLMTIAMRQ (Validate Material Info on Activity Material Requirement) W1-ARRDELALW (Activity Resource Req Delete Allowed) W1-CLMTTOEST (Calculate Material Total Estimate) W1-CRSTTRFII (Create Stock Transactions for Inventory Item) W1-POPORGEST (Populate Original Estimate) W1-MRRNDSAAP (Move ARR to Next Default State if Activity is Approved/Active) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement Group: Plan Resources 3.4 Validate Data , Calculate Estimated Cost, Create Misc Other Record in “Planning” Status Actor/Role: Description: WAM WAM validates data entered, calculates estimate cost and creates Misc requirements record in ‘Planning’ state. W1-ACTOTINFO (Activity Other Requirement Information) 23 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTOTINFO (Override Activity Other Requirement Information) W1-DFFRMOTHR (Defaults from Other) W1-CLOTTOEST (Calculate Other Total Estimate) W1-VALACOTRQ (Validate Activity Other Requirement) W1-VLOTIAOTR (Validate Other Info on Activity Other Requirement) W1-ARRDELALW (Activity Resource Req Delete Allowed) W1-POPORGEST (Populate Original Estimate) W1-MRRNDSAAP (Move ARR to Next Default State if Activity is Approved/Active) Business Object (Y/N) Business Object W1-ActivityOtherRequirement Group: Plan Resources 3.5 Review Resource(s) Actor/Role: Description: WAM Authorized User WAM Authorized User reviews resources created. Group: Plan Resources 3.6 Modify Resource(s) Requirement Data Actor/Role: Description: WAM Authorized User WAM Authorized user modifies resource requirement data if required. Business Object (Y/N) Business Object W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement Group: Plan Resources 3.7 Update Equipment Record 24 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Actor/Role: Description: WAM WAM updates Equipment record. Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTEQINFO ( Override Activity Equipment Requirement Information) Business Object (Y/N) Business Object W1-ActivityEquipRequirement Group: Plan Resources 3.8 Update Labor Record Actor/Role: Description: WAM WAM updates Labor record. Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTLBINFO (Override Activity Labor Requirement Information) Business Object (Y/N) Business Object W1-ActivityLaborRequirement Group: Plan Resources 3.9 Update Materials Record Actor/Role: Description: WAM WAM updates materials record. Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTMRINFO (Override Activity Material Requirement Information) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement Group: Plan Resources 4.0 Update Misc Other Record Actor/Role: Description: WAM WAM updates Misc Other record. 25 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): WD-ACTOTINFO (Override Activity Other Requirement Information) Business Object (Y/N) Business Object W1-ActivityOtherRequirement Group: Plan Resources 4.1 Cancel Purchase Requisition 5.8.X.X WAMv2.1Manage Purchases and Requisitions Actor/Role: Description: WAM Authorized User WAM Authorized User can make a request to cancel purchase requisition. Please refer to related process for further details. Group: Plan Resources 4.2 Request Cancel Resource(s) Requirement Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to cancel resource requirement. Group: Plan Resources 4.3 Update Estimated Cost and Transition Equipment Requirement to “Canceled” Status Actor/Role: Description: WAM WAM updates estimate cost and cancels Equipment requirement record. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CCACEQOTR (Check Cancelling of Activity Equipment/Other Requirement) Business Object (Y/N) Business Object W1-ActivityEquipRequirement Group: Plan Resources 4.4 Update Estimated Cost and Transition Labor Requirement to “Canceled” Status Actor/Role: WAM 26 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Description: WAM updates estimate cost and cancels Labor requirement record. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CCACTLBRQ (Check Cancelling of Activity Labor Requirement) Business Object (Y/N) Business Object W1-ActivityLaborRequirement Group: Plan Resources 4.5 Update Estimated Cost and Transition Material Requirement to “Canceled” Status Actor/Role: Description: WAM WAM updates estimate cost and cancels Material requirement record. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CCACTMTRQ (Check Cancelling of Activity Material Requirement) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement Group: Plan Resources 4.6 Update Estimated Cost and Transition Other Misc Requirement to “Canceled” Status Actor/Role: Description: WAM WAM updates estimate cost and cancels Other Misc requirement record. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CCACEQOTR (Check Cancelling of Activity Equipment/Other Requirement) Business Object (Y/N) Business Object W1-ActivityOtherRequirement Group: Plan Resources 4.7 Mark Inventory Stock Transaction as Irrelevant Actor/Role: Description: WAM WAM marks inventory stock transaction as irrelevant. 27 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MRLSTTRIL (Marking Relevant Stock Transaction as Irrelevant) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 4.8 Review Activity, Planned Resource Cost Actor/Role: Description: WAM Authorized User WAM Authorized User reviews Activity, and planned resource cost. 4.9 Review Work Order Actor/Role: Description: WAM Authorized User WAM Authorized User reviews Work Order information. 5.0 Submit Work Order for Approval Actor/Role: Description: WAM Authorized User WAM Authorised User submits Work Order for approval. 5.1 Create WO Approval Request and Transition WO to Status Pending Approval Actor/Role: Description: WAM WAM creates Work Order approval request and transitions Work Order status to Pending Approval. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKWOACTS (Work Order Must Have At Least One Activity) W1-CREWOAPRQ (Create Work Order Approval Request) Business Object (Y/N) Business Object W1-WorkOrder 28 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 5.2 Lock Original Estimates for All Activities Actor/Role: Description: WAM WAM locks original estimate of resources for all activities. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKWOACTS (Work Order Must Have At Least One Activity) Business Object (Y/N) Business Object W1-WorkOrder 5.3 Transition Activity(ies) to Status “Pending Approval” Actor/Role: Description: WAM WAM transitions activities to ‘Pending Approval’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-PNACTTOPA (Move Planning Activities to Pending Approval) Business Object (Y/N) Business Object W1-WorkOrder 5.4 Transition Activity Resources to Status “Pending Approval” Actor/Role: Description: WAM WAM transitions activity resources to ‘Pending Approval’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVPLARRPA (Move Act. Resource Reqs. to Pending Approval) W1-MRRNDSAAP (Move ARR to Next Default State if Activity is Approved/Active) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 29 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 5.5 Review Pending Approval Work Order Actor/Role: Description: WAM Authorized User WAM Authorized User reviews ‘Pending Approval’ state work order. Group: Cancel Work Order 5.6 Request Cancel Work Order Actor/Role: Description: WAM Authorized User WAM Authorised User can make a request to cancel work order. Group: Cancel Work Order 5.7 Transition All Activity Resource(s) to Canceled Status Actor/Role: Description: WAM WAM transitions all activity resources to canceled state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKCANWO (Check Cancelling of Work Order) W1-CNWOAPREQ (Cancel Work Order Approval Request) Business Object (Y/N) Business Object W1-WorkOrder Group: Cancel Work Order 5.8 Transition All Activities to Canceled Status Actor/Role: Description: WAM WAM transitions all activities to canceled state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CNACTRSRQ (Cancel Activity Based on Resource Requirements) 30 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Cancel Work Order 5.9 Discard Completion Event(s) Actor/Role: Description: WAM WAM discards existing Completion Events Process Plug-in enabled (Y/N) Available Algorithm(s): W1-DISCMPEVT (Discard Completion Events) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Cancel Work Order 6.0 Transition Work Order to Canceled Status Actor/Role: Description: WAM WAM transitions Work Order to Canceled State Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKCANWO (Check Cancelling of Work Order) W1-CNWOAPREQ (Cancel Work Order Approval Request) Business Object (Y/N) Business Object W1-WorkOrder Group: Withdraw Work Order Approval Request 6.1 Request Cancel Work Order Approval Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to withdraw or cancel Work Order approval request. Group: Withdraw Work Order Approval Request 6.2 Cancel Work Order Approval Request Actor/Role: Description: WAM WAM cancels Work Order approval request. 31 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-WorkOrder Group: Withdraw Work Order Approval Request Group: Return to Planning 6.3 Transition Work Order to Status “Planning” Actor/Role: Description: WAM WAM transitions Work Order to ‘Planning’ status. Business Object (Y/N) Business Object W1-WorkOrder Group: Withdraw Work Order Approval Request Group: Return to Planning 6.4 Transition Activity(ies) to Status ”Planning” Actor/Role: Description: WAM WAM transitions Activities to ‘Planning’ state. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM Group: Withdraw Work Order Approval Request Group: Return to Planning 6.5 Transition Activity Resources to Status “Planning” Actor/Role: Description: WAM WAM transitions activity resources to ‘Planning’ state. Business Object (Y/N) Business Object W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 32 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 6.6 Process Approval Request 5.8.1.3 WAM.v2.1.Manage Approvals Actor/Role: Description: WAM WAM processes approval request. Please refer to process 5.8.1.3 WAM.v2.1.Manage Approvals for further details. 6.9 Transition WO to “Rejected” Status and Update Log Actor/Role: Description: WAM WAM transitions Work Order to ‘Rejected’ state and updates log. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MONWOAPRQ (Monitor Work Order Approval Request) W1-RSTAPVPRO (Reset Approval Profile) Business Object (Y/N) Business Object W1-WorkOrder 7.0 Transition Activity(ies) to Status “Rejected” Actor/Role: Description: WAM WAM transitions activities to ‘Rejected’ status. Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 7.1 Transition Activity Resources to Status “Rejected” Actor/Role: Description: WAM WAM transitions activity resources to ‘Rejected’ status. W1-LocalActivityCoreWAM W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement 33 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-ActivityOtherRequirement 7.2 Review Rejected Work Order Actor/Role: Description: WAM Authorized User WAM Authorised User reviews ‘Rejected’ work order. 7.3 Request Transition to Planning Work Order Actor/Role: Description: WAM Authorized User WAM Authorised User makes a request to transition Work Order to ‘Planning’ state. 7.4 Transition Work Order to Status “Approved” Actor/Role: Description: WAM WAM transitions Work Order to ‘Approved’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MONWOAPRQ (Monitor Work Order Approval Request) W1-RSTAPVPRO (Reset Approval Profile) W1-MVPAARRAP (Move Act. Resource Reqs. to Approved) Business Object (Y/N) Business Object W1-WorkOrder 7.5 Transition Activity(ies) to Status “Approved” Actor/Role: Description: WAM WAM transitions Activities to ‘Approved’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVPAACTAP (Move Pending Approval Activities to Approved) W1-ACT-WAIT (Activity Wait) 34 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 7.6 Transition Activity Resources to Status “Approved” Actor/Role: Description: WAM WAM transitions Activity Resources to ‘Approved’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVPAARRAP (Move Act. Resource Reqs. to Approved) W1-MRRNDSAAT ( Move Resource Requirement to Next Default State if Activity is Active) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 7.7 Create Inventory Stock Transaction for Pending Demand Actor/Role: Description: WAM WAM creates inventory stock transaction for pending demand. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CRPDSTSDP (Create ST and Specific Direct Purchase) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 7.8 Check for Emergency Actor/Role: Description: WAM WAM determines if the Work Order is an ‘Emergency’ flagged work order. 35 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ACTVEMWO (Activate Emergency Work Order) Business Object (Y/N) Business Object W1-WorkOrder 7.9 Review Approved Work Order Actor/Role: Description: WAM Authorized User WAM Authorized User reviews ‘Approved’ Work Order. 8.0 Select Work Order and Request to Activate Actor/Role: Description: WAM Authorized User WAM Authorized User selects Work Order and makes a request to Activate. 8.1 Transition Work Order to Status “Active” Actor/Role: Description: WAM WAM transitions Work Order to status ‘Active’. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-WOCRDPRQ (Create Direct Purchase Requisitions) Business Object (Y/N) Business Object W1-WorkOrder 8.2 Identify Activities Require Activation Actor/Role: Description: WAM WAM identifies activities requiring activation. Business Object (Y/N) Business Object W1-WorkOrder 36 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 8.3 Transition Activity(ies) to Status “Active” Actor/Role: Description: WAM WAM transitions Activities to ‘Active’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVAPVTOAC (Move Approved Activities to Active) Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 8.4 Identify Approved Work Order Activity Resource Requirement(s) Actor/Role: Description: WAM WAM identifies approved Work Order Activity Resource requirements. Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 8.5 Select Activity and Request to Activate Actor/Role: Description: WAM Authorized User WAM Authorized User selects Activity and makes a request to Activate. 8.6 Transition Activity(ies) to Status “Active” Actor/Role: Description: WAM WAM transitions Activities to ‘Active’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVAPVTOAC (Move Approved Activities to Active) Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 37 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 8.7 Identify Approved Activity Resource Requirement(s) Actor/Role: Description: WAM WAM identifies approved Activity Resource requirements. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 8.8 Select Resource Request and Request to Activate Actor/Role: Description: WAM Authorized User WAM Authorized User selects resource request and makes a request to ‘Activate’. Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 8.9 Transition Activity Resources Requirement(s) to Status “Active” Actor/Role: Description: WAM WAM transitions Activity resource requirements to status ‘Active’. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MVAPACRRA (Move Approved Activity Resource Requirements to Active) W1-LocalActivityCoreWAM W1-ActivityEquipRequirement 38 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Business Object (Y/N) Business Object W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 9.0 Create Purchase Requisition Grouped By Vendor Location Actor/Role: Description: WAM WAM creates purchase requisition grouped by vendor location for the resources. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ACTCRDPRQ (Create Direct Purchase Requisitions) W1-CRDPRRQNM (Create Direct Purchase Requisition for Non-Materials) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityEquipRequirement W1-ActivityLaborRequirement W1-ActivityMaterialRequirement W1-ActivityOtherRequirement 9.1 Create Inventory Stock Transaction to Create Demand Actor/Role: Description: WAM WAM creates Inventory Stock transaction to create demand for the material required. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CRODSTDPR (Create On Demand ST for Inventory, Create Direct PR) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 9.2 Create Inventory Stock Transaction to Relive Pending Demand Actor/Role: Description: WAM WAM creates Inventory Stock transaction to relive pending demand. 39 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CRODSTDPR (Create On Demand ST for Inventory, Create Direct PR) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 9.3 Check Availability Requested to Reserve Materials Actor/Role: Description: WAM WAM checks availability of requested material to reserve. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKAVMTSR (Check Availability of Material in Storeroom) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 9.4 Generate and Send E-mail to Planner Actor/Role: Description: WAM WAM sends email to planner if enough quantity is not available in the storeroom. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKAVMTSR (Check Availability of Material in Storeroom) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 9.5 Receive E-Mail and Work on Resolution Actor/Role: Description: WAM Authorized User WAM Authorized User receives E-mail and work on resolution. 9.6 Transition Activity Material Requirements to Status “Reserved” 40 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Actor/Role: Description: WAM WAM transitions material requirements activity to ‘Reserved’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CHKAVMTSR (Check Availability of Material in Storeroom) Business Object (Y/N) Business Object W1-ActivityMaterialRequirement 9.7 Evaluate Stock Item Quantity Actor/Role: Description: WAM WAM evaluates stock item available quantity against the required quantity. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-SETHLDPRT (Set Held For Parts) W1-VRCRRSTTR (Verify Reservation and Create Reserved Stock Transaction) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement 9.8 Set Activity indicator “Held for Parts” to Yes Actor/Role: Description: WAM WAM sets activity indicator ‘Held for Parts’ to Yes if the estimated required quantity is greater than the available quantity. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-SETHLDPRT (Set Held For Parts) W1-VRCRRSTTR (Verify Reservation and Create Reserved Stock Transaction) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement 9.9 Set Activity Indicator “Held for Parts” to No 41 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Actor/Role: Description: WAM WAM sets activity indicator ‘Held for Parts’ to No if the estimated required quantity is lesser than the available quantity. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-SETHLDPRT (Set Held For Parts) W1-VRCRRSTTR (Verify Reservation and Create Reserved Stock Transaction) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement Group: Monitor Fulfillment Requirements 10.0 Check Criteria to Fulfill Material Requirements Actor/Role: Description: WAM WAM checks criteria to fulfill material requirements. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MIIVRSRQF (Move Issued Inventory Resource Requirement to Fulfilled) W1-MRSRQFF (Move Resource Requirement to Fulfilled if Activity is Completed) W1-MRDPRSRQF (Move Received Direct Purchase Resource Requirement to Fulfilled) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement Group: Monitor Fulfillment Requirements 10.1 Transition Activity Material Requirement(s) to Status “Fulfilled” Actor/Role: WAM Description: WAM transitions activity material requirements to ‘Fulfilled’ status. W1-MIIVRSRQF (Move Issued Inventory Resource 42 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): Requirement to Fulfilled) W1-MRSRQFF (Move Resource Requirement to Fulfilled if Activity is Completed) W1-MRDPRSRQF (Move Received Direct Purchase Resource Requirement to Fulfilled) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement 10.2 Create Inventory Stock Transaction to Relive Unused Demand Actor/Role: Description: WAM WAM creates Inventory stock transaction to relive unused demand. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-MRLSTTRIL (Marking Relevant Stock Transaction as Irrelevant) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-ActivityMaterialRequirement 10.3 Review Activated Activities Actor/Role: Description: WAM Authorized User WAM Authorised User reviews activated activities. 10.4 Request Transition Activity to “Work In Progress” Status Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to transition activity to ‘Work in Progress’ state. 10.5 Transition Activity to “Work In Progress” Status Actor/Role: Description: WAM WAM transitions activity to ‘Work in Progress’ state. 43 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-SETHLDPRT (Set Held For Parts) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 10.6 Schedule and Assign Work 5.8.1.4 WAM.v2.1.Manage Assign and Schedule Work Actor/Role: WAM Authorized User Description: WAM Authorized User schedules and assigns work. Please refer to the process 5.8.1.4 WAM.v2.1.Manage Assign and Schedule Work for more information. 10.7 Perform Work Actor/Role: Description: Third Party Workforce Management Application Third Party Workforce Management Application supports necessary processes to initiate perform work. 10.8 Report and Send Results Actor/Role: Description: Third Party Workforce Management Application Third Party Workforce Management Application collates, generates reports, and sends results to WAM application. 10.9 Communicate Work Details Actor/Role: Description: WAM Authorized User WAM Authorized User communicates work details to field crew. 11.0 Gather Resources Actor/Role: Description: Crew or Worker Crew or Worker gathers resources to perform work. 11.1 Perform Work Actor/Role: Crew or Worker 44 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Description: Crew or Worker actually performs work in the field. 11.2 Request Revision of Work Plan Actor/Role: Description: Crew or Worker Crew or Worker makes a request for revision of work plan. 11.3 Update Work Order Plan Actor/Role: Description: WAM Authorized User WAM Authorized User updates work plan. 11.4 Update Activity and Resources Actor/Role: Description: WAM WAM updates activity and resources. 11.5 Report Results Actor/Role: Description: Crew or Worker Crew or Worker reports results on performing work in the field. Group: Process Resource Charges 11.6 5.8.1.5 WAM.v2.1.Report Time and Manage Timesheets Actor/Role: WAM Authorised User Description: WAM Authorized user reports time and manages timesheets of workers. Please refer to process 5.8.1.5 WAM.v2.1.Report Time and Manage Timesheets for more information. Group: Process Resource Charges 11.7 5.8.1.6 WAM.v2.1.Report and Manage Equipment Usage and Other Direct Charges(ODC) Actor/Role: WAM Authorised User Description: WAM Authorized user reports and manages equipment usage made for performing work. Please refer to process 5.8.1.6 WAM.v2.1.Report and Manage Equipment Usage and Other Direct Charges(ODC) for more information. 45 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 11.8 Request Change Activity Status to Finished Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to change Activity status to ‘Finished’. 11.9 Update Activity Status to Finished Actor/Role: Description: WAM WAM updates activity status to ‘Finished’. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ATACTRSRQ (Auto Transition Activity Resource Requirement) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 12.0 Review Actions Required to Complete Activity Actor/Role: Description: WAM Authorized User WAM Authorized User reviews actions required to complete activity. 12.1 Populate Required Data, Work Completion Details and Request Add Completion Event Actor/Role: Description: WAM Authorized User WAM Authorized User populates required data, work completion details, and makes a request to add completion event. 12.2 Pre-populate required Data and Create Completion Event in Pending Status Actor/Role: Description: WAM WAM pre-populates required data and creates completion event in ‘pending’ state. 46 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-VALRCMEVT (Validate Required Completion Events) W1-BMPCMPEVT (Bump Completion Events) W1-CEVT-INFO (Completion Event Information) W1-DFFRCEVTT (Default Information from Completion Event Type) W1-DFCEVOWAG (Default Completion Event Owning Access Group) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACTNF (Validate Activity Not Finalized) W1-CEVTINFO (Completion Event Information) W1-DFLTPYACT (Default Activity Payload Info from Completion Event) W1-VALCMPEVT (Validate Completion Event) W1-VALADBOPY (Validate Add BO Using Payload) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt 12.3 Populate Required Information Provided Upon Work Completion Actor/Role: Description: WAM Authorized User WAM Authorized populates work completion information on the event. 12.4 Update Completion Event in Pending Status Actor/Role: Description: WAM WAM updates completion event with information in pending state. W1-VALRCMEVT (Validate Required Completion Events) 47 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-BMPCMPEVT (Bump Completion Events) W1-CEVT-INFO (Completion Event Information) W1-DFFRCEVTT (Default Information from Completion Event Type) W1-DFCEVOWAG (Default Completion Event Owning Access Group) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACTNF (Validate Activity Not Finalized) W1-CEVTINFO (Completion Event Information) W1-DFLTPYACT (Default Activity Payload Info from Completion Event) W1-VALCMPEVT (Validate Completion Event) W1-VALADBOPY (Validate Add BO Using Payload) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt 12.5 Populate Required Data and Request Delete Completion Event Actor/Role: Description: WAM Authorized User WAM Authorized User populates required data and makes a request to delete completion event. 12.6 Discard Completion Event Actor/Role: Description: WAM WAM discard completion event. 12.7 Request Execute Selected Event Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to execute completion event. 48 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 12.8 Execute Completion Event and Update Completion Event Status to Executed Actor/Role: Description: WAM WAM executes completion and updates completion event to ‘Executed’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-VALRCMEVT (Validate Required Completion Events) W1-BMPCMPEVT (Bump Completion Events) W1-CEVT-INFO (Completion Event Information) W1-DFFRCEVTT (Default Information from Completion Event Type) W1-DFCEVOWAG (Default Completion Event Owning Access Group) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACTNF (Validate Activity Not Finalized) W1-CEVTINFO (Completion Event Information) W1-DFLTPYACT (Default Activity Payload Info from Completion Event) W1-VALCMPEVT (Validate Completion Event) W1-VALADBOPY (Validate Add BO Using Payload) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt Group: Create Follow Up Work 12.9 5.8.1.2 WAM.v2.1.Manage Work Orders Actor/Role: WAM Authorized User Description: WAM Authorized User manages work orders to perform any follow up work. Please refer to process 5.8.1.2 WAM.v2.1.Manage Work Orders to manage work orders. 49 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Group: Create Follow Up Work 13.0 5.8.1.1 WAM.v2.1.Manage Work Request Actor/Role: WAM Authorized User Description: WAM Authorized User manages work request to initiate any work order to perform work. Please refer to process 5.8.1.1 WAM.v2.1.Manage Work Request for further details. 13.1 Request Complete Activity Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to complete activity. 13.2 Transition Activity to Execute Completion Events Status Actor/Role: Description: WAM WAM transitions activity to execute completion events state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ATACTRSRQ (Auto Transition Activity Resource Requirement) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 13.3 Execute Completion Event(s) Actor/Role: Description: WAM WAM executes completion events. W1-VALRCMEVT (Validate Required Completion Events) W1-BMPCMPEVT (Bump Completion Events) W1-CEVT-INFO (Completion Event Information) 50 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-DFFRCEVTT (Default Information from Completion Event Type) W1-DFCEVOWAG (Default Completion Event Owning Access Group) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACTNF (Validate Activity Not Finalized) W1-CEVTINFO (Completion Event Information) W1-DFLTPYACT (Default Activity Payload Info from Completion Event) W1-VALCMPEVT (Validate Completion Event) W1-VALADBOPY (Validate Add BO Using Payload) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt 13.4 Create To Do and Update Activity Status to “Completion Error” Actor/Role: Description: WAM WAM creates To Do and updates activity to ‘Completion Error’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CRE-ACTTD (Create To Do for Activity) W1-ATACTRSRQ (Auto Transition Activity Resource Requirement) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt 13.5 Update Completion Event Status to Executed 51 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Actor/Role: Description: WAM WAM updates completion event status to ‘Executed’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-VALRCMEVT (Validate Required Completion Events) W1-BMPCMPEVT (Bump Completion Events) W1-CEVT-INFO (Completion Event Information) W1-DFFRCEVTT (Default Information from Completion Event Type) W1-DFCEVOWAG (Default Completion Event Owning Access Group) W1-DEL-ALLWD (Delete Allowed) W1-VAL-ACTNF (Validate Activity Not Finalized) W1-CEVTINFO (Completion Event Information) W1-DFLTPYACT (Default Activity Payload Info from Completion Event) W1-VALCMPEVT (Validate Completion Event) W1-VALADBOPY (Validate Add BO Using Payload) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM W1-CompletionEventRoot W1-CreActivityCmpEvt 13.6 Update Activity Status to Completed Actor/Role: Description: WAM WAM updates activity status to ‘Completed’ Process Plug-in enabled (Y/N) Available Algorithm(s): F1-AT-RQJ (Transition to Default Next Status (Java)) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 52 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 13.7 Update Work Order Status to Complete Actor/Role: Description: WAM WAM updates work order status to ‘Complete’. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-ATACTWO (Auto Transition Work Order) W1-ACPJMONIT (Tell Activity's Project to Monitor Itself) W1-MVWOTOCOM ( Move WO to Completed When All Activities Are Completed or Canceled) Business Object (Y/N) Business Object W1-WorkOrder W1-LocalActivityCoreWAM 13.8 Review WO Actor/Role: Description: WAM Authorized User WAM Authorized User reviews Work Order. 13.9 Evaluate Criteria to Close WO Actor/Role: Description: WAM WAM evaluates criteria to close work order. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CLOSEWMWO (Close Work Order) W1-CHKTSDTDT (Check Timesheet Detail Date) Business Object (Y/N) Business Object W1-WorkOrder 53 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 14.0 Transition WO To Status “Closed” Actor/Role: Description: WAM WAM transitions Work Order to ‘Closed’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-CLOSEWMWO (Close Work Order) W1-CHKTSDTDT (Check Timesheet Detail Date) Business Object (Y/N) Business Object W1-WorkOrder 14.1 Request Close WO Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to close work order. 14.2 Request Reopen WO Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to reopen Work Order. 14.3 Transition WO To Status Reopened Actor/Role: Description: WAM WAM transitions Work Order to ‘Reopened’ status. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-WOPJMONIT (Tell Work Order's Project to Monitor Itself) Business Object (Y/N) Business Object W1-WorkOrder 54 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders 14.4 Process Invoice(s) WAM.v2.1. and Manage Purchase Actor/Role: WAM Authorized User Description: WAM Authorized User processes invoice and manages purchases. Please refer to Process Invoice(s) WAM.v2.1. and Manage Purchase for further information. 14.5 Analyze Error and Work To Do Actor/Role: Description: WAM Authorized User WAM Authorized User analyses error and works to complete To Do. 14.6 Request to Cancel Activity Actor/Role: Description: WAM Authorized User WAM Authorized User makes a request to cancel activity. 14.7 Complete To Do(s) Actor/Role: Description: WAM WAM completes ‘To Do’s created. Process Plug-in enabled (Y/N) Available Algorithm(s): F1-TODOCOMPL (Generic To Do Completion) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 14.8 Transition Activity to Cancel State Actor/Role: WAM 55 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Description: WAM transitions activity to ‘Cancel’ state. Process Plug-in enabled (Y/N) Available Algorithm(s): F1-TODOCOMPL (Generic To Do Completion) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 14.9 Request to Complete Activity Actor/Role: Description: WAM Authorized User WAM Authorised User makes a request to complete activity. 15.0 Transition Activity to Execute Completion Events State Initialize Reprocessing Actor/Role: Description: WAM WAM transitions activity to ‘Execute Complete Event’ state and reprocesses the activity. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-RTRYBOERR (Retry From Error) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 15.1 Identify Activity in Executive Completion Event Error State Actor/Role: Description: WAM WAM identifies activity in ‘Execute Completion Event Error’ state 15.2 Evaluate Criteria to Run Automated Retry Process Actor/Role: Description: WAM WAM evaluates criteria to run automated retry process. 56 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Process Plug-in enabled (Y/N) Available Algorithm(s): W1-RTRYBOERR (Retry From Error) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 15.3 Transition Activity to Execute Completion Events State Initialize Reprocessing Actor/Role: Description: WAM WAM transitions activity to ‘Execute Complete Event’ state and reprocesses the activity. Process Plug-in enabled (Y/N) Available Algorithm(s): W1-RTRYBOERR (Retry From Error) Business Object (Y/N) Business Object W1-LocalActivityCoreWAM 57 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Test Documentation related to the Current Process ID Document Name Test Type 58 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Document Control Change Record 60 Date Author Version Change Reference 10/09/2015 Barry DeMartini, Galina Polonsky Srinivas Kanteti Daryl Hillen Galina Polonsky 1.0 Initial Version 1.1 1.1 Apply template and formatting. Minor updates Review, Minor updates Reviewed, Approved 09/10/2016 11/20/2016 11/21/2016 59 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved. 5.8.1.2 WAM v2.1 Manage Work Orders Attachments Work Order Work Order Activity Activity Template Work Order Template Work Order Equipment Requirement Equipment Requirement 60 5.8.1.2 WAM v2.1 Manage Work Orders Copyright © 2016, Oracle. All rights reserved.
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