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Proud to Care
The NHS belongs to us all. It is there to improve our health
and well-being, support us to keep mentally and
physically well, to get better when we are ill and, when we
cannot fully recover, to stay as well as we can to the end
of our lives.
It works at the limits of science - bringing the highest
levels of human knowledge and skill to save lives and
improve health.
It touches our lives at times of basic human need, when
care and compassion are what matter most.”
The future is in our hands…
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Poll - Ipsos MORI – Public Health Awareness and
Opinion Survey 2014
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Models to Deliver Leadership….
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Leadership begins with Care
Be
proactive
Synergise
Sharpen
the saw
Seek first to
understand
and then to
be
understood
Logically
Think
win-win
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Put first
things
first
Begin
with the
end in
mind
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Impact - Service Users’ and Carers’
Expectations of a Good Nurse
(Jan Quallington 2012)
COMPETENT
WILLINGNESS
TO HELP
OTHERS/
POSITIVE
ATTITUDE
EMOTIONALLY
INTELLIGENT
KIND AND
COMPASSIONATE
LOYAL
DEPENDABLE
HONEST
PUTS
PATIENTS
FIRST
SELF
MOTIVATING
AND SELF
GOVERNING
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RESPONSIBLE
/COMMON
SENSE
Leadership at all levels
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The journey so far…
• Action in each of the 6 domains of
Compassion in Practice
• Care Makers
• Transforming Nursing for Community and
Primary Care
• Weeks of Action
• Cultural Barometer
• Compassionate Leadership
• Nursing Technology Fund
• Staffing Guidance
• Safety Website
• Nurse Leadership
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10
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Courage & Cultural Change……..
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12
Investment by All
“Leaders must encourage
their organisations to dance
to forms of music yet to be
heard”
Warren Bennis
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Managing Talent
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Leading Cultures for High Quality
Care
•
Prioritising a compelling purpose – focused on
high quality care
•
Clear aligned objectives at every level from top
team to front line
•
Good people management, health and well-being
for flourishing
•
Employee engagement throughout
•
Team and inter-team working
•
Values-based leadership at every level
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Point of Care 2014
A
Management
and
Teamwork
B
Staff
Satisfaction
Staff
Engagement
C
Staff Health
and wellbeing
A
Clinical
Quality
Quality
and
Costs of
Care
B
Patient
Experience
C
Productivity
Staff Satisfaction = Improved Patient
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Satisfaction and Care
16
We are…
"Nurses: A Force for Change - A
Vital Resource for Health"
" As the largest group of health
professionals, who are the
closest and often the only
available health workers to the
population, nurses have a great
responsibility to improve the
health of the population"
Judith Shamian - President of the
International Council of Nurses 2014
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Future Challenges…
Five Year
Forward View
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The value of………
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Transforming Care
• Planning and implementing
the discharge of in-patients.
• Commissioning alternatives
to in-patient admission.
• Providing second clinical
opinions for in-patients
through Care and Treatment
Reviews.
• Tracking local patients and
their families to ensure care is
safe, effective and provides a
good experience.
• Providing the link between
local government, CCG and
specialised commissioning.
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Championing the 6Cs
The Vision
Practice
Sharing
Examples
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To
Engage
To
Connect
To
Learn
To
Inform
To
Inspire
To
Share
To Lead
To be
Supported
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To
Reflect
To be
Challenged
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