MFI - Smart Partnership
How the Partnership Began
• SMART needs 200+ IT Talents in 2007
(regular and project employees)
• War for Talent
– Limited supply for qualified IT talents
– High local and global demand
– High Attrition
– Experienced hires are too costly
How the Partnership Began
•
Our Solution : Talent Creation
Smart CREATE
Center for Resource Enhancement and Advance Telecom Education
– Creation of a Talent Pipeline
– Source : Academe
– Target Trainees:
1. IT Fresh Graduates w/ or w/o required skills
2. IT Associate Graduates
3. OJTs
Searching for the
Right Partner/s
• Criteria for the Search
– Offers IT Associate Courses
– Offers better OJT Program Package
– Students who are value- driven and
committed*
Hence, MFI became one of our partners!
Pilot Case
John Christopher Flores
Course: 2-year Information Technology
Base Skills: VB.Net, C++, Java
Current Skills: C#.NET, MS SharePoint
Project Output: HR Issue Tracking System
called “HR TouchPoint”
HR Touch Point
 Navigating the Home Page
Links
Navigation panel
Posting a New Issue
 Viewing a Possible Solution
Show Solution
Select a possible solution
Post a Concern
Viewing Assigned Issues
 Selecting an Assigned Issue to View
Issue Title
Tabs
Responding to an Assigned Issue
 Marking an Issue as “Resolved”
Resolution Text Area
Send Resolution Button
Viewing Posted Issues
 Accepting/Rejecting a Resolved Issue
Resolution
Reject Button
Accept Button
What employees say about HR
TouchPoint
For someone who's new in the company, a great service like
HR TouchPoint is one of the many reasons that makes me say, "I
really made the right choice in deciding to join Smart." - Angelo,
Public Affairs
Easy to use interface and HR people responds very quickly. –
Dennis, Customer Care
This is to let everyone in the HR team know that the HR
TouchPoint portal is much appreciated! I have been able to take
advantage of HR TouchPoint several times, and each time has
been completely satisfying in terms of quality and speed of
service. – Althea Joyce, Corporate Support
Pilot Case
John Christopher Flores
Award Received: MFI – Best OJT 2007
Current Position in SMART: HRIS Project
Staff
Current Projects:
– Clearance Monitoring System
– Final Pay Monitoring System
– eLearning Modules
The MFI – SMART Partnership
really works!