Intrado BewareSM
Frequently Asked Questions (FAQ)
[Expanded Detail ─ Internal Use / Partners Only]
Ron Fournet
Intrado SAT Team Six Leader & Executive Advisor
Protecting the Community With Intrado Beware
[email protected]
Mobile 720.317.7593
July 29, 2017
Company Confidential – FOR INTERNAL USE WITH PARTNERS ONLY
Copyright Intrado Inc. 2013 – All rights reserved
Intrado BewareSM – Frequently Asked Questions (FAQ)
GENERAL
1. How is the threat score displayed?
Threat scores are displayed via a proprietary and patent-pending algorithm
that searches information from hundreds of sources including public
records, commercial data and deep-space web crawling of social media and
various Internet sites.
These different types of data gathered are then weighed against the
relevancy of a direct or indirect possibility of a threat.
The scoring algorithms take into account hundreds of variables, their rated
importance, their age of occurrence and other rated factors, and computes
a Threat Score. The two-digit Threat Score (01-99) drives the color rating of
Green / Yellow / Red (where 01-15 is Green; 16-50 is Yellow; and 51-99 is
Red).
Super-ordinate rules are also in play and can override the scoring algorithm.
An example of that is the “law enforcement exposure factor”, a rule that
causes the score to exceed the Yellow threshold of 16 when the subject has
had a lot of law enforcement exposure in a short period of time, even if just
for traffic citations (which normally have minimal effect on the score).
2. Can the algorithm be adjusted to meet specific operational needs?
Yes, the Beware algorithm can be tailored or “tuned” to meet standard
operating procedures and established risk-acceptance or officer-safety
strategies of the agency.
In the initial deployment of Beware, we allow the agency to tune the
crawlers and the threat scoring algorithm to reflect their departmental
policies on officer safety and risk acceptance. The ‘tuning console’ is
exposed to the Super User (agency administrator) and we work with that
person in tuning the Beware adaptation for their agency.
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Copyright Intrado Inc. 2013 – All rights reserved
3. Can the public safety agency select or de-select which data sources to be
queried?
Today, Beware searches fixed data sources that have been optimized to
provide the best informational profile and threat score.
In future releases we expect to provide the agency with a data-selection
console, which will allow them to both adjust the data being acquired for a
Beware resolution as well as provide options on costs to run Beware.
4. Where does the data come from?
The data comes from thousands of commercial and public record sources
as well as the World Wide Web (e.g., publication sites, social media sites,
blogs, etc.).
We use a “Rotary-Pole Architecture” (RPA) as the fundamental platform for
acquiring data from these sources. The RPA is highly proprietary and
considered trade secret. It allows us to tune the data acquisition by supplier
and data element. Or stated differently, we can at any time select Supplier
A for cell phones and Supplier B for associates and Supplier C for criminal
records and Supplier D for [etc. etc.]. The RPA in turn enables the user to
select which data and sources they want to use in fulfilling Beware
requests.
5. How current is the data provided by Beware?
The data retrieval is completed in real time through multiple informational
gateways. The data reflects recent and past commercial transactions,
public record citations, and web postings of individuals, and therefore is
very current.
The currency of the data is dependent on the data element and the
sourcing. For example, property records are updated every 30 days;
vehicles every 15 days; but cell phones every day.
6. Where is Beware deployed today?
Beware has been in development for the past several months and is now
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being deployed in one, mid-sized law enforcement agency in the DenverMetropolitan area, one state-level organization, and several pending
deployments to small-to-large metropolitan areas across the US.
7. How do my responders, call takers and dispatchers access Beware?
Beware is a secure, cloud-based service that can be accessed through a web
browser with any Internet-enabled device and the correct credentials.
Beware is further integrated in Intrado’s Power911 call-handling software,
as well as many CAD systems.
8. Is pricing available?
Pricing is developed on an individual case-by-case basis, using the
customer-preferred configuration as the key driver. Generally the solution
is configured to minimize costs in the first year, yet maximize agency
benefit and exposure to the Beware solution. Pricing for a small agency is
generally in the $25-50K/year range; and $50-100K/year for a mediumsized agency; and $100-200K/year for a large agency.
9. Will Beware be made available to Intrado’s channel partners?
Yes. We are currently working with several CAD partners, certain personal
safety application companies, and major equipment-provisioning
companies which serve the public safety markets.
PRIVACY QUESTIONS
1. What are the personal privacy implications of Beware?
Commercial and public records data has been available for consumption for
years. In fact, insurance companies, credit bureaus, financial institutions
and marketers have used and continue to use public and commercial data
for business purposes.
Intrado Beware simply transforms this already available and accessible data
into actionable information to protect property and save lives within our
communities when and where such information is needed most. Intrado
Beware suppresses all data not truly required for first responders to
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perform their mission in saving lives; and thus protects citizen privacy while
aiding in the public safety mission.
2. How do we know that the information Beware displays is used to protect
property and save lives?
Intrado provides the Beware solution only to credentialed public safety
agencies to improve the effectiveness and accuracy of information needed
to save lives and protect property.
These public safety agencies use Beware in accordance with their standard
operating procedures.
3. What laws cover the privacy or usage aspects of Beware?
1965
1970
1970
1994
2000
2001
2003
Freedom of Information Act (FOIA)
Fair Credit Reporting Act (FCRA)
Bank Secrecy Act
Drivers Privacy Protection Act (DPPA)
Graham Leach Bliley Act (GLB)
Patriot Act
FACT Act
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