LOGISTIC SUPPORT FOR CATERING FACILITIES IN A CRISIS
SITUATION – CASE STUDY
Eva LUKÁŠKOVÁ, Helena VELICHOVÁ and Kateřina PITROVÁ
Abstract: There are described in this text some model situations of system of logistic
support for ensuring of boarding in crisis situation for the town Kyjov. The typical crisis
situation for Kyjov is the fire with leakage of dangerous substance. In the article the
possibility of solution of this problem with using of logistic support during evacuation of
inhabitants and during boarding of inhabitants is described.
Key words: Crisis Situation, Boarding of Inhabitants, Logistics.
1. Introduction
The primary and most important goal is to mitigate the crisis, to remove the effects of
crisis or to find adequate means of providing assistance to needy citizens. Logistic
support in crisis situations relating to the protection of the population nowadays has an
irreplaceable role. Important attributes that prerequisite very good mastering of crises
are good managerial knowledge, the availability of economic resources, and logistic
support.
Logistic support in a crisis is a global logistics service whose main purpose in relation
to the population and IRS is providing everything that is possible in a given situation
needed to reduce or partially eliminate the negative impact of crisis situations. More
specifically, the concept of logistic support in a crisis situation is to find an appropriate
way of providing meals for the needy evacuees, IRS components and assisting
volunteers, participating directly in the intervention.[6]
The article analyzes the situation model of hazardous chemicals fire in Kyjov that
requires evacuation, provision of emergency accommodation and food for intervening
IRS persons and evacuees. On the situation model the specific system of logistic
support in ensuring food is introduced.
2. Analysis of options of logistical support in the event of a crisis situation for the
town Kyjov
The town Kyjov falls within the scope of higher territorial self-governing unit, which is
the South Moravian Region. 11,658 people live there. Current sources of emergency for
the town Kyjov relate mostly to the issue of building fire, explosion and subsequent
spill of any petroleum products or hazardous chemicals into the air. Another potential
source of emergency on the territory of Kyjov may be natural flood caused by the river
Kyjovka.[1]
The default assumptions for the design of logistic support for Kyjov
For the purposes of model analysis for a specific crisis situation the fire of the building
of the company JP PLAST, Ltd. was chosen. This company produces plastic blow
molded containers (cans) and blown technical moldings (for automotive, garden
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machinery). Before the fire approximately 4000 kg of plastics were accumulated in the
company, intended for processing and export customers that have started to burn. Very
rapid spread of fire and subsequent leakage of hazardous chemicals into the air creates
an emergency situation in Kyjov.
When a model situation is mainly based on the specific data processed in the TEREX
provided that the analysis of the defined zone threat and then evacuation of the affected
area was evaluated. The estimate corresponds to the density of population in affected
areas about 850 people who would be evacuated. Based on the model analysis, it was
necessary to evacuate 510 people to the evacuation centre, the other people
spontaneously moved to safe areas. Figure 1 shows the area threatened by a toxic
substance. Table 1 summarizes the data necessary for the design of logistic support.
Fig. 1 Kyjov area affected by a toxic substance [4]
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Tab. 1 Summary information processing system design logistics support food security in specific
crisis situation for the city Kyjov [4]
Number of necessarily evacuated persons
Number of persons intervening in a fire and
leakage NCHL
Type and name of the device
Identified evacuation
center
ZŠ Dr. Joklíka
Supplier ensuring
catering
EUREST spol. s r.o.
(Sklárna)
Lidl ČR, v.o.s.
LIDL Kyjov
Penny Market, s.r.o.
PENNY Market,
Kyjov
Retail suppliers of
necessary supplies
Providing personal
and freight tranportation
ČSAD Kyjov, a.s.
510
100
Address
Capacity
Sídliště U Vodojemu
1261/18, 697 01
665
Kyjov
Havlíčkova 180/18,
1 000
697 01 Kyjov
Nerudova 267/28,
697 01 Kyjov
Brandlova
697 01 Kyjov
Boršovská 2228/5,
697 01 Kyjov
2. Designing the system of logistics support for ensuring catering
The following sections will briefly present possible system of logistic support in
providing meals FOR evacuated population and intervening IRS in Kyjov. Due to
inability to bring in articles all the necessary data the problematic of the arrangements
for intervention is not analyzed in detail. When calculating the necessary resources to
provide food for evacuees the data were issued from scientific works. [2, 3]
2.1 Possible modes of transport for the transportation security of basic food and
meals to needy population
Vehicles for the transportation of basic food from contracted retail chains to needy
population
When securing transportation it is necessary to choose the type of service that best
meets the requirements of ensuring the logistic distribution chains. Transportation of
necessary basic foodstuff from contracted retail chains included into the emergency plan
of Kyjov, ensure truck vehicles through corporate professional drivers employed by the
company ČSAD Kyjov, a. s. (joint-stock company) At the request of the Municipality
on the performance of services by ČSAD Kyjov, a. s., the company has provided basic
food transport trucks, as well as freight transport of goods under controlled temperature
and also by bulk freight trains.
Vehicles for the transportation of food from a catering company to needy population
The issue of providing meals from the catering business was the most used means of
transport especially of light duty road haulage vehicles, i.e. trucks, such as pick-ups,
vans or trucks up to 7.5 tons with additional cooling equipment, which officially
requested the Municipality of Kyjov from a private body operating in the transportation
sector. Commercial vehicles borrowing costs were set by the owner of motor vehicles
(the average price of fuel consumed x mileage) and paid by the client of this service.
Borrowed utility vehicles have been collected in the fleet, where they were ready to use.
In case if the funds were not sufficient, it would be necessary to ensure the transport
from the catering company with FRS technique, such as box trucks or flatbed trucks.
Transport of already prepared meals from the company EUREST, Ltd., providing
complex catering services in crisis, was implemented by members of the Fire and
56
Rescue Service and assisting volunteers. Because of limited funds which Kyjov
possessed in the emergency circumstances, there was a realization of transport on own
account. Transport is a logistics activity among the key activities of the logistics chain,
but also represents the largest cost item, which eliminates the additional costs associated
with overcoming the crisis, such as rental payments, evacuation centers, and payment of
catering services provided by a catering company. Always the emphasis is on cost
reduction of the economic burden of the situation.
Another reason was the fact that EUREST, Ltd. has no business vehicles used for
transporting food. Transport to the everyday usual diners during normal operation of the
company is provided by external providers of logistics services, through outsourcing.
When transporting food there have been used already mentioned commercial vehicles
up to 3.5 tones in private ownership. Hot food for evacuated citizens was provided
directly to the evacuation center ZŠ Dr. Joklíka (Dr. Joklík Elementary School).
Ensuring food by authorized catering was concerned only for lunches and dinners,
resulting from pre-sealed official contract between the catering and Municipality Kyjov
to provide meals for a certain number of people.
2.2 Transportation of basic food and meals to needy population
Transport of basic food and bottled drinking water from the contracted retailers
Truck freight cars owned bus ČSAD Kyjov, a. s. provided the transport of basic food
and bottled mineral water using bulk trucks from contracted retail chains to needy
citizens staying in an evacuation center. In a case of crisis it was necessary to complete
the acquisition process in the short term, because of the fastest possible delivery to the
needy population. After transfer to the evacuation center the food and bottled water
were shipped to the school canteen warehouse. Brought basic food was sufficient to
ensure the preparation of breakfast and snacks for the survival of about 610 people.
Evacuated citizens received food and raw materials from the warehouse until they
reached exhaustion accumulated reserves and the provision of other amount of basic
food from retail chains was necessary.
Transporting food from catering company EUREST, Ltd.
Prepared and already filleted food was transported, as already mentioned, by utility
vehicles leased from the company EUREST, Ltd. dealing with catering. Contractual
catering company provided only twice daily hot lunches and dinners at the appointed
hour. Lunch consisted of soup and it was a choice of two main dishes. Lunch orders
were always carried out a day in advance. There was not a choice of main course at the
dinner. To maintain the proper food temperature during transportation and meet the
applicable mandatory standards modern gastronomic products for food transportation
were used. The most common culinary products of the catering company EUREST, Ltd.
uses include stainless steel containers, which are inserted into the thermo box
(temperature range from - 25 ° C to + 100 ° C). After transportation to the place of
destination, the evacuation center Dr. Joklík Elementary School, food was unloaded and
transported by members of FRS directly into the dining room, where individual portions
of food were dispensed. Supply was been secured by evacuated citizens. In the case of
catering the IRS and other helping volunteers directly involved in the intervention, it
was necessary to provide food directly at the point of intervention. During intervention
it is not possible to provide regular meals in the dining room, so it was necessary to
adjust the type and the possibility of filing an appropriate food. Catering company
EUREST, Ltd., adequately responded to the specificity of the requirement set by the
Municipality Kyjov. Food was prepared in the form of food parcels, packed sandwiches,
baguettes, sandwiches, and canapés and also to ensure fruit or vegetables. A utility
vehicle brought food directly into the surgical site, shipping and handling devices for
57
transfer of prepared food were used here in the form of mobile storage plastic boxes,
crates and crates that were used primarily because physically undemanding, easy
handling and relocation of plastic containers with food at any space needed.
To ensure enough drinking regime for intervening IRS and helping volunteers, it was
necessary to secure bottled mineral water on the command of the Fire and Rescue
Service or the mayor of Kyjov that bottled drinking water was obtained from Dr. Joklík
Elementary School warehouse, where it was covered with a contracting retail for
consumption.[5]
2.3 Definition of sufficient amount of basic foodstuff designed for the transport to
the needy population
The amount of basic foodstuff provided by the contracting retail chain
The amount of basic foodstuff that was provided in a crisis situation by contracted retail
chains was also included in a pre-contract between the retail chain and the Municipality
Kyjov to provide food for a certain number of people. For the reason that the town had
entered into that contract mainly with retail chains operating in Kyjov (LIDL, PENNY
Market) which are not the biggest in terms of the volume of food offered, it was
acceptable (especially from retail chains) to participate in the supply of the evacuation
center collectively. There were specific agreements on the provision of basic foodstuff
among the companies.
Basic foods provided by retail chains were mainly used as raw material for preparing
breakfast and snacks which were not secured by catering companies. There were mainly
dairy products, instant soups, breads, cakes, sausages, jams, sweets, vegetables and
fruit, bottled mineral water.
Retailers also provided ready-made chilled, canned and frozen food, frozen meat, fish
and poultry. These products have a long shelf life, so they were placed safely in the
warehouse in cooling and refrigeration equipment.
Since it was necessary to provide basic food for 510 evacuees and 100 intervening IRS
and volunteers to carry enough food for a large volume of cargo space it was enough to
rent only one truck vehicle provided by ČSAD Kyjov that performed the carriage of
basic food only once of the retail chains to the evacuation center in order to supply.
Prominent location of suppliers of necessary supplies demarcation lines is shown in
Figure 2.
Fig. 2 Prominent location of suppliers of necessary supplies of basic needs and the selected
contractor providing food in a particular crisis situation for Kyjov
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3. Recommendations for the town Kyjov
Based on the fact that the emergency situation described so far has not occurred in
Kyjov yet, everything was mentioned as an example, it would be possible to propose the
following recommendations for the case of the crisis:
1.
Increase into the current crisis plan the most likely crisis that could arise in Kyjov
in the future.
2.
Identify and update the overview of suitable and satisfactory evacuation centers
for vulnerable citizens.
3.
Find out possibilities of supplying the necessary supplies of basic foodstuff from
contracted local retail chains.
4.
Use the recommendations of the most appropriate contractor (catering company
EUREST, Ltd.) providing meals for Kyjov in case of an emergency.
5.
Apply design of available road vehicles (from potential transporters), ensuring the
transport of basic foodstuff from retail chains and meals from catering companies
to needy population.
6.
Use design of utilized transport and handling equipment to ensure transport
of prepared meals for members of the IRS and volunteers.
7.
Request contractual retail chain of delivery (except for bottled mineral water),
fruit juices, nectars and juices (high amount of necessary vitamins), coffee, herbal
teas, energy drinks for encouragement and overcoming fatigue, especially for
trespassing IRS members and volunteers.
8.
The lack of hygiene when eating food prepared by members of intervening IRS
and volunteers to ensure the suppliers of pharmaceutical needs HDPE disposable
gloves or suitable variant in the form of disinfectant hand gel (acting without
rinsing) or disinfectant wipes and towels. [4]
4. Conclusions
The text briefly introduced the system of logistic support in ensuring food in the model
situation for the town Kyjov. There were mainly defined current resources incidents for
the town Kyjov. For specific processing model situations and setting the endangered
zone, there was used the TEREX information program under which it defined more
clearly the affected area with where the evacuation was ordered evacuation. A
hypothetical crisis situation was analyzed through the selected model example. On the
basis of the analysis a system of logistic support in providing meals for evacuees of
Kyjov in particular crisis situation was developed and designed. Among the most
important proposals and recommendations that have been described are extension of the
current emergency plan with the most likely crisis situation which could arise in Kyjov
in the future, identification of suitable and satisfactory capacity of evacuation centers
for citizens in the event of a crisis, using the most appropriate proposal for local retail
chains and the contractor providing catering. They were designed accessible by road
vehicles in the transportation of basic foodstuff from retail chains and meals from
catering companies to the required population. The recommendations should be
incorporated into an updated crisis plan of Kyjov.
59
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