RES Software
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RES Software
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Founded in 1999
Privately owned and profitable
104 employees (per January 1st 2010)
Subsidiaries in 8 countries
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Europe and NA
More than 2,500 Organizations worldwide
More than1,000,000 licenses sold
Strong Focus on Development & Support
100% Indirect Sales Model
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18 distributors worldwide
approx. 120 authorized resellers worldwide
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Strategic Technology Partners
• CA Technologies
– Premier Technology Partner
• Citrix
– Citrix Ready Partner
• Microsoft
– Gold Certified Partner
– HiPo ISV
– System Center Alliance Partner
• VMware
– Technology Alliance Partner
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Leveraging IT
To Meet the Needs of Medical Workers
• Increasing the velocity of healthcare
Delivery
• Digitizing patient care
documentation
• ‘Follow-me Computing’ for roomto-room rounding
• More patient ‘face time’
• Enable remote access
• Ubiquitous access
Enabling IT
To Better Support and Deliver
• Managing IT
– Diverse User Communities
– Applications
– Data Access
– Settings (App & Profile)
– Devices
– Security
– Employees, Partners & Visitors
• IT support costs
– Account for 70% of Budget
Enabling IT
To Ensure Regulatory Compliance
 HIPAA Violations
(42 USC § 1320d-5)
 Min $100 per
 Max $1.5M per
 Security Breach
 Avg. cost $289k
 Avg. loss of confidential
data associated w/theft
$5m
(“2009 CSI/FBI Computer Crime And Security Survey”. Robert
Richardson, et al. Computer Security Institute, 2007)
 JCCHO, NPF99, OSHA,
ISO27001
Today’s Infrastructure
Cloud
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Transforming Desktops into
Workspaces in Healthcare
Cloud
Enabling Technologies for
User Workspace Management
Zero Profile Technology
Workspace Extender
Folder Synchronization
Desktop Transformation
Works Across all Architectures
Zero Profile Technology
• Persistent user settings
without managing profiles
• Self-learning
• Real time tracking of changes
• Windows version independent
• Just the changes, not the profile
• Restore User Settings Wizard
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Why Virtual Desktop eXtender?
• Combines remote and local applications
and data in one desktop/workspace
• Workspace Extender can enhance a
remote desktop with applications that
run locally
• Central control of access to local,
Terminal Server, and VDI applications
with RES PowerFuse.
– The patented RES Virtual Desktop eXtender is a critical component to any
successful migration to remote desktops
Why Folder Synchronization?
• Problem:
– The majority of new Windows
computers are laptops
– Mobile workforces are growing
– Increased necessity to access data
offline
– Risk of losing data if copying data
is not performed automatically
Why Folder Synchronization?
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Solution:
– Folder Synchronization enables IT administrators
to set up and execute synchronization of local
and network folders, download, and upload local
files and folders to the network.
• Filters can be applied to include or exclude
specific files, file types, file attributes.
• Timing options can be specified for autosynchronization.
• Rules can be set up to target people in
locations on specific devices.
Desktop Transformation
with RES Software
Value/Benefits enabled
by Transforming Desktops
• Reduce IT complexity
– Reduced Total Cost of Operation
• Improve user productivity
– User efficiency gains
– Potential for top-line contribution
• Manage use-policy adherence
– Reduced maverick software
loads/user error
• Reduce data misuse or theft
– Cost avoidance proposition
Workspaces as part of a Clinical
Virtual Desktop
• Centralized Management
– Reduced number of images
– Location awareness enables follow-me
printing
• Broader Adoption
– Support for all user types
• Adaptive desktop
– Just-in-time composition of a desktop
at log in
Benefits of Workspaces
Management for IT Professionals
• Less calls into the helpdesk
for support
• Better control over security and
regulatory compliance
• Eliminates the need for scripts and
coding which negatively impact
life-cycle management
• Provides accurate usage reporting
• Simplifies future migrations
• Single administrative console for easy
updating
Benefits of Workspaces
Management for Clinical Professionals
• Faster log-in times
• Single set of log-in credentials
• Single interface with both virtualized and
local applications
• Access to the right peripheral devices
• Convenience of follow-me technology
Result: More time to focus on patient care
Questions
Next Steps
Backup Slides
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Microsoft I/O Model
System Center Configuration
IT System Lifecycles
Software
Distribution
OS Deployment
Standardization
Asset Management
Consolidation, License
Compliance
SW and HW
Updates
Desired
Configuration
Out of Band Management,
Remote Control
Realizing the Model
Strategic
Asset
Enabler
Users
Efficient
Cost Center
3%
of the Industry
Cost Center
IT
17%
of the Industry
80%
of the Industry
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Truly Dynamic Workspaces
End
Customer
Users
Service
Catalog
User
Workspace
IT Organization
Kitchen
Run
Books
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IT Automation Management
Agents
Teams
Tasks
Parameters
Conditions
Where
What
When
Dispatcher
Automated Job
Windows Computer
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On Demand
Scheduled
Recurring
Orchestrated
Service Orchestration
Trigger
Actions
Catalog services
Categories
Dependencies
Restrictions
Delivery
Qualification
IT Service
Return
Personalized Service
Catalog
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Trigger
Actions
Microsoft I/O Model
Security & Performance
Advanced Administration
Composition & Personalization
Virtual Desktop eXtender
Task Automation
Resource Provisioning
Service Orchestration