UNC School of Medicine Human Resources Representatives Meeting Monday, July 22, 2013 10:30am – 12:00pm DR. HARVEY LINEBERRY: WELCOME & ANNOUNCEMENTS: HR Representative Meeting Notification Freeze Notice 2 Tara Coble-Herring Service Center Introductions: Jennifer Adams Departments: Center for Women’s Health Research Center for Aging Neuroscience Center Program for Molecular Biology and Biotechnology Kidney Center 3 Nicole Šebik Finance Training & Communications, SOM Finance & Business Operations Salary Source before… Salary Source after… Business Unit • UNC Chapel Hill • UNCCH • Medical Foundation • CHMED • UNCCH Foundation • CHFDN Account • • • • • 1xxxxx = Assets 2xxxxx = Liabilities 3xxxxx = Fund Balance 4xxxxx = Revenue 5xxxxx = Expense SPA On Campus 1212 = 512120 Social Security 1810 = 518100 1810 = 515110 Death Benefits 1567 = 515670 1567 = 519170 Just remember… School of Medicine: HR Representative Meeting Workflow and Gideon Taylor Demo Vicki Bradley, Sr. Director Office of Human Resources July 16, 2013 Agenda • Workflow Overview • Gideon Taylor Update and Demo • Questions 19 Current HR/Payroll Focus • Utilizing a bolt-on solution for HR forms and workflow — Vendor: Gideon Taylor; their product is designed to work with PeopleSoft and used by major universities around the world — Will create forms and workflow for HR processes; seamless experience for users; looks and feels like PeopleSoft — Workflow vetted by Stakeholders — Demo today What is Workflow • Workflow is functionality that automatically routes transactions, forms, notifications, etc. through an approval process. It will be based on UNC business requirements and policies. 21 Goal of Workflow at Carolina • Create appropriate approval paths based on dynamic business rules to trigger minimal routings while meeting departmental processing and approval requirements. • Only include those that need to know in routing. • Standardize routing rules across the University. • Identify opportunities to reduce workflow through the use of alternatives, such as notifications or scheduled/automated reports. 22 Workflow Overview • Workflow integrates user activities and routes data from one user to the next. — Some transactions may require multiple Approvers. Originator Approver 1 Approver 2 • Originators and approvers can: 23 — Delegate tasks to others if they are unavailable. — See where an action is in the workflow process. Approver 3 Workflow Process • Workflow begins when a transaction is submitted for approval and ends when the last authorized user takes action: Transaction submitted Transaction routed for approval Approver receives notification via email and/or Worklist* Approver reviews on Worklist and takes action Transaction routed to additional approvers as required Transaction is approved or denied (or placed in pending status) *Note: Notifications that let Approvers know a transaction is waiting for them are generated automatically every time a new transaction is added to the Worklist. 24 The Three R’s of Workflow • Rules: UNC’s policies and procedures dictate the workflow and specify the authorized users and approvers. — Example: Faculty compensation actions route to the Provost Office for approval; SPA compensation actions route to Central OHR. • Routing: A defined path for transactions and notifications that link activities required for a task. — Example: Path in an approval process such as Department (Approver 1) to School/Division (Approver 2) • Roles: Authorized users who take action at each step in the workflow are controlled by rules. — 25 Example: Department HR Approver role, School/Division Approver role, Provost HR Approver role, etc. Originator Roles • Business requirement for fewer, more proficient system originators using PeopleSoft. • Varying Access Levels — Basic Access – Ability to originate high volume, simple transactions. o — 26 Includes lump sum payments, salary source changes, and student actions. Full Access – Ability to originate complex transactions. o Includes other SPA and/or EPA permanent and temporary personnel actions (in addition to lump sum payments, salary source changes and student actions). o Schools/Divisions given a “seat” allocation based on volume of transactions o Departmental security access Approval Roles Level 0 Originator Level 1 Approvers (Optional) Level 2 Approvers (Required) Level 3 Approvers (Dept., School/Div., UBC, or Central Office) (Dept., School/Div., or UBC) (School/Div., or UBC) (Central Office) Level 1 and Level 2 both have three workflow roles: • HR Representative • Budget Representative • Student Approver (Optional) Rules • No originator can initiate an action where they are the subject. • No one can approve an action that they originate. • An action must be approved at the School/Division Level before routing to a central office. • Actions route through the primary dept approval structure. • Additional approvals may be required from secondary depts • All actions will get routed through funding dept if funding changes • Rules will also vary by type of action: Add a New Employment Instance Add/Update Person of Interest Add/Update Position Demotion Faculty Promotion FTE-Standard Hours Change Funding Source Change 28 Funding Source Change – Retroactive Hire Job Data change Leave of Absence – Paid Leave of Absence – Unpaid Lump Sum Payment Pay Rate Change Rehire Reporting Change Return from Leave Suspension Termination Termination with Pay Transfer Worklist • A Worklist is an organized list of work items that need to be addressed (just like the HRIS InBasket or HR Central Inboxes). • The Worklist displays notifications and transactions routed to an Approver. 29 — Worklist entries are prioritized based on the order of arrival, but can be re-sorted based on user preference. — Worklist items are updated in real time. — Worklist should be checked regularly. Gideon Taylor 30 Who is Gideon Taylor? • Gideon Taylor is a PeopleSoft custom forms and workflow solutions provider for business, government organizations, and educational institutions • Higher ed clients include: — University of Massachusetts — University of Utah — University of Florida — University of Maryland — James Madison University — Oklahoma University Why Gideon Taylor? • Original plan was going to be a VERY large programming and configuration effort — Purchased Gideon Taylor bolt-on software rather than implement significant customization for workflow • Easier to maintain for business process and policy changes • eForms will provide a more user-friendly experience 32 — Provides a step-by-step process — Presents only data entry fields that are relevant — Allows multiple actions to be created using one form — Offers expanded worklist search and sort capabilities ePersonal Action Request (ePAR ™) • Gideon Taylor’s suite of pre-developed eForm templates for personnel actions, including: — Hires, rehires, transfers, additional jobs — Pay changes, promotions / demotions, reclassifications, FTE changes, funding changes, data changes, position changes — Terminations, retirement, leaves of absence Gideon Taylor Sample Form (Status Change) Initiating a Form: Select an Employee 35 Status Change Termination: Dishonesty Status Change Termination: LOA Medical Status Change Termination: Death Workflow Routing Approving a Form The Worklist • The Worklist displays detailed information regarding the pending transactions: Individual who submitted the work item 41 The action that generated the workflow item Link to the target page where the item can be worked on Click to mark item as complete if needed Evaluate an ePar Approval Review Approval Summary Approved Action Saved to PeopleSoft 45 Developing UNC Forms Scope for Go Live • Current Scope: — Hire — Job Changes — Status Change — Person of Interest — Position Request — Lump Sum Payment — Funding Swap • Future Scope: — Annual Raise Process — Other modules, etc. Adapting the Delivered “Funding Swap” Form UNC Hire / Rehire / Transfer Form (Gideon Taylor Demo) Home Page 50 Start a New Form 51 Hire an Employee 52 Hiring an Employee 53 Hiring an Employee 54 Hiring an Employee 55 Hiring an Employee Military Status 56 Hiring an Employee Military Discharge Date 57 Hiring an Employee Identity Data – Save Message 58 Hiring an Employee Job Information: Job Family 59 Hiring an Employee Job Information: EPA Job Group 60 Hiring an Employee Job Information: SPA Job Group 61 Hiring an Employee Job Information: Position Number 62 Hiring an Employee Job Information: Vacancy ID 63 Hiring an Employee Job Information: UNC custom fields 64 Hiring an Employee Job Information: UNC custom fields 65 Hiring an Employee Job Information: EPA Fields 66 Hiring an Employee: Job Information: Faculty Fields 67 Hiring an Employee: Compensation and Distribution 68 Hiring an Employee Finalize the Form 69 Questions? 70 Project News and Info • Project website – one location for everything you need to know about ConnectCarolina: ccinfo.unc.edu • Links to webinars, project documents, timeline, lists of campus representatives, and more — Link to town hall recording, including demos on New Hires, Reporting and ELM-Training Enrollment http://www.youtube.com/watch?v=YOabKJg7k3Y • E-mail newsletter – bi-weekly; sign-up on home page of project website – quick and easy! • Contact the project: [email protected] 71 Matt Hawkins SOM Work Flow Data Clean-up 72 Data Clean Up Initiatives • Formal Data Cleanup Processes (cont.) – Distributed data clean-up activities at the Campus HR Facilitator Meeting in October; reminder at the January meeting • Formal Data Cleanup Processes – Will be an iterative process to address different project needs – Round 1 – Complete • Name issues (blanks in name, suffix in name, etc) • Positions which have been vacant for one year • EPA Employees who are active beyond scheduled 73 end date Data Clean Up Initiatives • Initial data cleanup requested of HR Campus Units – Round 2 – Completed • Mapping of EPA NF “Other” Ranks to approved job codes • Employee versus position data mismatch • Invalid rank/rank modifier combination – Round 3 • Vacant Positions and Position Updates • Degree Clean-up 74 Vacant Positions / Recruitment • Positions (EPA & SPA) vacant over 1 year must be abolished! • Develop a recruitment plan for vacant positions that are not abolished. • Review recruitment initiatives with faculty / management. 75 Data Clean Up Initiatives continued: • Keeping Data Clean – Review Actions to ensure all data is present (reporting relationships, documentation, rank, etc) – Ensure department rank and position rank are equal – Ensure FTE is appropriate – Ensure a secondary rank is appropriate 76 PLEASE MAKE SURE YOU SIGNED IN: NEXT MEETING: AUGUST 20, 2013 10:30am – 12:00pm BIOINFORMATICS AUDITORIUM 77
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