Cleanest, Safest and most sustainable neighbourhoods in the country
Maria Byrne
Key Performance Indicators
Ref.
Outcome Measure
Baseline 2015/16
133
KPI: Reduce levels of household waste – residual waste per
household in kgs (Ex NI192, three month lag on data)
136
KPI: Cleaner streets with less litter, detritus and graffiti. Current
baseline based on 2015 performance and previous periodic
independent surveys. New Performance Management Framework
developed including four new indicators based on APSE's "LAM"
system. Framework to be in place by end of 2016 to provide a more
robust assessment of performance against public expectation and
other LA's. First set of data to form baseline. Data available end of
2016.
139
142
KPI: Residents Survey – proportion of positive responses to the
question: How safe or unsafe do you feel when outside in your local
area?
KPI: Borough wide CO2 emissions continue to decline (annual
measure, data available June 2017, 2 year lag on latest data)
Q1 Result 2016/17
Q2 Result 2016/17
Q4 Result 2016/17
Target 2016/17
Target 2017/18
Target 2018/19
Target 2019/20
Direction of Travel
Status 2016/17
439.4 Kgs (74th best in England from 326) M
118.7 Kgs (Q1)
435kgs
425kgs
415kgs
405kgs
Declining
Performance
Red
Litter - 97% of borough litter free.
Replaced with: Combined Litter &
Detritus - Percentage of acceptable sites
(Grade B or above)
Detritus - 91% of borough free of
detritus. Replaced with: Fly-tipping percentage of sites that are Grade A
Graffiti – Almost 100% free of graffiti.
Replaced with: Graffiti - percentage sites
of below Grade B
Fly Posting - Almost 100%. Replaced with:
Grounds Maintenance - Percentage of
sites of an acceptable standard (Grade B
or above)
Baseline from 2011 Our Community
Survey. Day: 92%, Night: 59%
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M
113 Kgs (Q3), 465
Kgs (end of year
projection)
95.5% (provisional)
90.00%
91.50%
93.00%
94.00%
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Green
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M
99.0% (provisional)
92.00%
93.50%
95.00%
96.00%
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M
0% (provisional)
1.00%
0.75%
0.50%
0.25%
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M
99.0% (provisional)
90.00%
91.50%
93.00%
94.00%
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M
Day: 93%, Night:
61%
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Baseline and targets to be established from 2016 Residents
Survey
Improved
Performance
Green
29% against the 1990 baseline of
6658ktCO2e, at Dec 2013. 39% against
1990 at Dec 2014.
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M
Result for 2015
39.40%
available June 2017
Maintain or improve Maintain or improve 34% reduction of
borough-wide
emissions below
1990 levels
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M
Target 2017/18
Wider Performance Indicators
In-year measures:
Ref.
Outcome Measure
Baseline 2015/16
Q1 Result 2016/17
Q2 Result 2016/17
Q4 Result 2016/17
132
Increase levels of recycling - % of waste sent for Reuse, Recycling or
Composting (Ex NI 192) (three month lag on data)
59.1% (14th best in England from 326)
M
61.3% (Q1)
135
Definition revised. Was: Reduce the amount of waste that is recycled
or removed before entering the landfill sites. Changed to: The
percentage of total household waste diverted from landfill through
recycling and/or treatment.
Baseline was: 24% of total waste to
landfill in 14/15. Changed to: % of total
household waste diverted from landfill:
54% diverted in 13/14, 76% diverted in
14/15, and 97% diverted in 15/16.
M
M
138
Anti-Social Behaviour (ASB) Reported Incidents. Data from Police, no Actual ASB instances 2015: 11,949
targets set, data recording changed during year.
3189 (Q1)
Target 2016/17
Target 2018/19
Target 2019/20
Direction of Travel
Status 2016/17
54.0% (Q3). End of 59.00%
59.20%
year projection
57.8%
99.9% (as at Q3, end Was: 65%. Changed 70.00%
of year projection
to: 96%
99.0%)
59.50%
59.50%
Maintained
Performance
Amber
75.00%
80.00%
Improved
performance
Green
2921 (Q2)
997 (Q4), 7,806
(total)
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M
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M
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M
Annual measures:
Ref.
Outcome Measure
Baseline 2015/16
Q1 Result 2016/17
Q2 Result 2016/17
Q4 Result 2016/17
Target 2016/17
Target 2017/18
Target 2018/19
Target 2019/20
Direction of Travel
Status 2016/17
131
Residents Survey – proportion of positive responses to the question:
How satisfied or dissatisfied are you with your local area as a place to
live?
Improvements in Waste Collection Service Customer Satisfaction
(based on survey undertaken once every 2 years, next update due
2018)
Lower levels of CO2 emissions from the Council’s assets and service
(annual measure, data available June 2017)
85% (taken from the 2010 Our
community survey). New baseline to be
developed from Residents survey
General satisfaction 93% in 2016
(improved from 90% in 2014)
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M
84%
M
M
M
M
maintained
performance
Amber
M
M
Next survey not due M
until 2018
94.00%
Not applicable
95.00%
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M
2014/15 baseline: 41108.58 tCO2e
M
M
Result available June 36475.52 tCO2e in
2017
year 16/17
33709.00 tCO2e in
year 17/18
31242.47 tCO2e in
year 18/19
28775.95 tCO2e in
year 19/20 - 30%
Reduction from
baseline
M
M
Air Quality Management Areas (AQMAs) - achieve the borough's
AQMA targets (annual update, data available in Q4)
Ellesmere Port: 41mg/m3, Chester:
53mg/m3, Frodsham: 43mg/m3
(micrograms per cubic metre)
M
n/a - annual
measure
E-Port - 40.0,
Chester - 48.7,
Frodsham - 42.2.
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M
40mg/m3
Improved
performance
Green
134
141
144
Outcomes Plans Measures Outturn 2016/17
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