Final Contract ID: 25044 Contract Title: Waste Management Substances including Hazardous Waste of Unknown Procurement Contact: Carol Caddick 25044 – Provision for Removal of Unknown Substances Page 1 Final Our Ref: 25044 Date: 17 September 2012 Dear Sirs, Ref: 25044 Title: Waste Management of Unknown Substances including Hazardous Waste Further to the pre-qualification documents submitted by your company for the above tender opportunity, the Environment Agency is pleased to invite you to submit tender documents for this contract in accordance with the enclosed documents. Your tender should be returned as set out in the Instructions to Tenderers section. Please take time to read the documents carefully to understand the specification, the service levels required and the terms and conditions. Please confirm, by email, receipt of these documents and whether you intend to submit a tender to [email protected] If you have any technical queries regarding this tender please contact Julie Lillie via email [email protected]. For all other queries, please contact me on the email address below. Tenders must be returned no later than 12 noon on 31 October 2012. Documents returned after this date may not be considered. The email address for the return of tenders is different from above and is stated in the tender documents. Yours faithfully, Carol Caddick Senior Procurement Officer E-mail: [email protected] Telephone: 01925 542916 25044 – Provision for Removal of Unknown Substances Page 2 Final The Environment Agency, Operations Procurement North, P O Box 12, Richard Fairclough House, Knutsford Road, Warrington, WA4 1HT Introduction to the Environment Agency The Environment Agency is an Executive Non-departmental Public Body responsible to the Secretary of State for Environment, Food and Rural Affairs and an Assembly Sponsored Public Body responsible to the Welsh Assembly Government. Principal aims are to protect and improve the environment, and to promote sustainable development. The Environment Agency plays a central role in delivering the environmental priorities of central government and the Welsh Assembly Government through its functions and roles. Structured into 8 regions and 22 areas, further information regarding us and our activities can be obtained from our website www.environment-agency.gov.uk. General Information The Environment Agency’s Vision is to create a better place for people and wildlife and the latest Corporate Strategy identifies five key areas: Act to reduce climate change and its consequences Protect and improve water, land and air Work with people and communities to create better places Work with businesses and other organisations to use resources wisely Be the best we can Business Link Are you up to date on environmental legislation? Make sure you are legally compliant. Visit the Business Link website to receive free guidance on environmental regulations: You can also visit the Business Link pages for free guidance on how to buy sustainable good and services. 25044 – Provision for Removal of Unknown Substances Page 3 Final 1. Framework Strategy 1.1 Services Required Incident Response The Environment Agency requires a National Framework Contract to provide a response to pollution incidents, particularly where a spillage or fly-tipping has occurred. Contractors may also be called upon to provide support for larger scale incidents over a longer period of time to assist with the containment, removal and final disposal of wastes where a risk of pollution has been identified from either materials on site or from sources used to control the incident such as fire water, oil containment booms etc. Incidents may involve a number of parties, such as emergency services, hauliers, local authorities, other Agencies and landowners etc, each with different roles to play. The Environment Agency takes responsibility for dealing with waste management issues arising from an incident where the polluter or landowner has not or are yet to be been identified or when timely intervention is required to manage an actual or potential pollution incident. Timely intervention is where the substance is unknown and could be potentially hazardous and / or where there is potential significant risk to the environment and / or Human Health. Clearance of Illegal Waste Sites Whilst the primary focus of this framework is to ensure the Environment Agency can robustly respond to pollution incidents, service providers could also be asked to assist with the clearance of illegal waste sites, including buried waste, on our behalf. The Environment Agency may be requested to clear sites that have been abandoned or when timely intervention is required to manage an actual or potential pollution incident arising from a site where the owner fails to clear in a timely manner. Sites can range in size, have often been operated illegally, managed poorly, contain a large variety of wastes which may require identification, may be hazardous or require specialist disposal. . 1.2 Framework Strategy It is anticipated that a minimum of two contractors will be awarded a contract under each of the geographic / technical lots to ensure sufficient resources are available to support incident response. Suppliers will be invited to place bids for individual or multiple lots where they feel they can provide a high standard of sustainable service. 1.3 Operation of the Framework Due to the emergency nature of Technical Lots 1 and 2 work will be allocated on a direct award basis as services are required to suppliers appointed to the appropriate geographic lot. 25044 – Provision for Removal of Unknown Substances Page 4 Final For Technical Lot 3 it is anticipated that work will be awarded as follows: 1. 2. Expected out turn value under £10,000 – allocated on direct award basis. Expected out turn value over £10,000 – Mini Competition between a minimum of two suppliers under the Geographic/Technical Lot. This may take the form of a desktop exercise based on the rates submitted in Appendix C if deemed appropriate and award value is expected to be under £25,000. For awards expected to exceed £25,000 it is anticipated a full mini-competition exercise will be held between all suppliers under the Geographic/Technical Lot. For Technical Lot 4 it is anticipated that work will be awarded as follows: 1. 2. Expected out turn value under £15,000 – allocated on direct award basis. Expected out turn value over £15,000 – Mini Competition between a minimum of two under the Geographic/Technical Lot. This may take the form of a desktop exercise based on the rates submitted in Appendix C if deemed appropriate and award value is expected to be under £50,000. For awards expected to exceed £50,000 it is anticipated a full mini-competition exercise will be held between all suppliers under the Geographic/Technical Lot. Tenderers should be aware that there is no guarantee as to the volume or value of work, or that any work will be awarded under this contract. 1.4 Framework Term It is anticipated that the contract will commence in January 2013 and suppliers will be offered an initial two year contract. Up to a further 2 x 12 month optional extension periods may be offered subject to satisfactory performance by the supplier, potentially extending the contract to January 2017. 1.5 Procurement Process Respondents will be evaluated against the information provided in the tender documents, the pricing schedules and the additional information requested. Returned Tender documents will be assessed and a short list will be formed. As part of this process it is likely we will be further assessing the capability of your organisation through interviews / presentations and potentially site visits. Key elements of the process have been reviewed and the planned activities and the revised timescales are: No. Activity Return of PQQ Issue Final Tender Return of Tenders Award Contracts Date 16/03/12 17/09/12 31/10/12 January 2013 It should be noted that these timescales might be subject to change. 1.6 Evaluation Criteria 25044 – Provision for Removal of Unknown Substances Page 5 Final Tenders will be evaluated using a 50:50 Quality:Cost criteria to achieve the best value for money for the Environment Agency. The quality criteria headings will be weighted as follows: Management and Resources 30% Technical Competence and Experience 40% Health, Safety and Wellbeing 15% Environment and Sustainability 15% 25044 – Provision for Removal of Unknown Substances Page 6 Final 2. Specification Ref: 25044 Title: Waste Management of Unknown Substances including Hazardous Waste 2.1 Service Provision Area Geographic Cover is required geographically, for a number of Regional boundaries and differing levels of technical support. Services may be required in a wide range of environments including but not limited to industrial, urban, semi-rural, rural, riverine, coastal and marine. It is anticipated that the Framework will be divided into the following geographic lots: North of England (excluding Scotland) Midlands and Anglian South East England Maps of the areas to be covered are available in Appx A Technical It is anticipated that the geographical lots will be further sub-divided into technical lots based on the levels of cover require. It is expected that a maximum of two suppliers be allocated to each area/lot to ensure adequate resources to provide the necessary geographical coverage are available. Bids are invited for all or any of the areas / technical lots listed below where a high level of professional service can be provided by the Tenderer. 1. Lot Emergency Incident Response 2. Emergency Fly Tipping Clearance 3. Non-Emergency Incident Response 4. Waste Site Clearance Service Response Times Within 4 hours 24/7 365 days per year Within 4 hours 24/7 365 days per year Within 24 hours during working hours 52 weeks per year Project Specific Bids will be accepted from suppliers who are able to provide coverage either for individual regions / lots or on a national basis. Where a nationwide service is offered, tenderers will be required evidence their ability to provide the required response times and minimise the sustainability impacts associated with mileage and fuel consumption. 25044 – Provision for Removal of Unknown Substances Page 7 Final 2.2 Agency Customers The area Environment Management Teams (EM) of the Agency will issue instructions and will undertake all day to day contact with contractors for Technical lots 1 – 3. The internal contact for Lot 4 has yet to be agreed but will be advised on contract award. 2.3 Scope The range of professional services required will include but are not limited to: 2.3.1 Incident Response Scope of Services Production of site and incident specific risk assessments Isolation of unknown waste materials (i.e. liquid or solid materials), to contain and make secure. Identification of unknown waste materials To contain, transport and effect safe disposal of firewater at an appropriate treatment site To contain, transport and safe disposal of oil based product spills, including fuels. It is preferred that contractors should be UK Spill (or similar recognised scheme) accredited before being contracted to work on behalf of the Environment Agency where the incidents are oil related. Removal, handling and transportation of wastes and / or clean up materials in accordance with all current legislation (including the production of Duty of Care Transfer Notes and/or Hazardous Waste Consignment Notes for every waste movement) Safe and segregated storage both on and off site, including storage of waste to be used as prosecution evidence Sampling Analysis Appropriately permitted disposal/treatment in accordance with the Waste Hierarchy Provision of chain of custody, recording systems and certifications Provision of reports for internal Environment Agency use and for use in criminal prosecution if required Other related services as required 2.3.2 Incident Response Health and Safety The following actions will be undertaken at an incident in the presence of an Agency Representative. All contactors must carry out their own risk assessments and are responsible for their own and any sub-contractors Health & Safety Prior to carrying out any works on behalf of the Agency in relation to dealing with incidents the attached CONTRACTOR PRE-COMMENCEMENT FORM (Appendix B) must be completed by the appropriate representatives of the Contractor and the Environment Agency. Contractors should ensure copies of this form are available to take to incidents they are dealing with on behalf of the Agency. The provisions of Health and Safety legislation are to be observed at all times and any identification on fly-tipped waste must not be relied on as accurate descriptions 25044 – Provision for Removal of Unknown Substances Page 8 Final when conducting a risk assessment. Containers often hold substances that are not their original contents. Extreme caution should be exercised when handling, loading, transporting and storing as materials may exhibit a range of hazardous properties. Waste may present any combination of caustic, corrosive, flammable, toxic, explosive, infectious, carcinogenic, mutagenic or teragenic properties and may be classified as hazardous waste. The contractor is to liaise with the Agency representative over Health and Safety issues. Site specific risk assessments are the responsibility of the contractor and are to be undertaken in every instance. Ideally Suppliers should be members of a recognised accreditation scheme such as BS OHSAS 18001, Safe Contractor etc and be able to evidence a strong safety record and commitment to continuous improvement. The Framework Manager must be informed immediately of any Health and Safety breeches whilst undertaking work for the Environment Agency or if any HSE investigations or prosecutions result from similar activities undertaken for other clients. 2.3.3 Incident Response Actions These fall into two categories Immediate , emergency and on-site actions Follow up risk assessment and off-site actions 2.3.3.1 Immediate and on-site actions The following will be undertaken by the contractors in the presence of and in consultation with the relevant Regional representative. Access and egress Access and egress to sites and premises will be performed without damage to third party property and in accordance with directions of the Agency or emergency services that facilitates safe, legitimate access. Where appropriate the Agency will ensure that the provisions of Section 108 of the Environment Act 1995 are fulfilled prior to access to the site. Site and Incident Specific Risk Assessments Site specific risk assessments are the responsibility of the contractor and are to be undertaken in every instance and a copy provided to the Agency representative. Isolation of Waste Substance Isolation of hazardous and non-hazardous wastes in the form of liquid or solid substances will be essential to minimise the risk of any spillage or contamination. The containment of any spillage must be given priority. As required the Contractor will assist Agency staff to ensure any Sites are appropriately cordoned off for public safety. On-site sampling of any spillage should be done, where feasible prior to arranging collection and storage, pending disposal. Handling of Waste Substance Handling procedures must ensure that the condition of any material evidence is preserved and enables further enquiries to be conducted. Evidence will include a sample of the waste substance, labelling, packaging, containers, stencilled markings or any description documentation affixed to containers or in the vicinity. Full liaison with local Environment Agency representative is to be maintained. 25044 – Provision for Removal of Unknown Substances Page 9 Final Recording systems Recording systems must clearly mark and label waste substances before removal from the site in order to allocate a unique identity that may be referred to at a later date. 2.3.3.2 Follow up and off- site action Transportation Transportation of waste substances and/or associated containers will prevent any further spillage or escape of the contents and be in accordance with the relevant legislation. Storage Appropriately permitted storage facilities may be provided by the contractor on their own premises or on third party’s premises as notified to the Agency. Waste substances shall be stored on suitable premises in accordance with legislation on the safe storage of the relevant material Any premises to be used must have a secure area, providing containment including an impervious pavement and sealed drainage where the waste is to be held. The contractor shall ensure the segregation of the collected material from other materials stored on the site. Storage facilities shall be available for inspection prior to the commencement of the contract and upon request for ongoing monitoring by the Agency’s representative(s) Sampling Sampling will be upon receipt of instruction from the Agency, who will specify the number of samples to be gathered. If the container is small, the contents, liquid or solid may be decanted. The contents level of any container will be measured prior to sampling for analysis Equipment for extracting samples will be sterilised prior to use to avoid contamination. A random selection of at least ½ litre of liquid waste over the entire depth of the contents will be made. If there are distinct layers of liquid waste a random selection of at least ½ litre will be taken from the middle of each layer. The quantity of the random selection of solid waste shall be made according to the granular size of the waste. 25044 – Provision for Removal of Unknown Substances Page 10 Final Various sample containers, bottles or plastic bags, may be used, depending on the nature and quantity of the waste. Containers must be sealable. All samples are to be immediately sealed and identified. The seal shall bear a unique reference number. Access to samples should be impossible without breaking the seal or the container. Any spillage from sampling must be contained and disposed of in accordance with current legislation. Sample integrity shall be maintained within the chain of custody as in 2.3.3.3 Recording Systems. Analysis Analysis by contractors shall only be undertaken at UKAS accredited laboratories which have been notified and approved by the Agency. Analysis reports shall be obtained and provided as evidence within the chain of custody. Analysis shall identify waste substances and if appropriate, the waste status under the Hazardous Waste Regulations 2005 and all subsequent amendments. Analysis reports are required by the Agency once completed, usually within 10 working days of sampling. Sample material remaining following analysis or undisturbed samples shall be stored securely and a record of custody retained for evidence Samples or part samples shall be retained until disposal is advised by the Agency Recording and Reporting Systems such as Contractor’s markings should not interfere with or obscure any labelling or stencilling that already exists and is to be preserved as evidence. Chain of custody shall be maintained, naming person(s) responsible for movement, storage, security, sampling, analysis, reporting and disposal of materials and samples following analysis Contractors are required to provide this information in a standard Environment Agency format, which will be advised to the successful Tenderer at the implementation meeting Contractors shall also provide Witness Statements, under Section 9 of the Criminal Justice Act 1967, Rule 70 of the Magistrates Courts Rules 1981 and section 5A and 5B of the magistrates’ Court Act 1980, to provide evidence of this chain of custody 25044 – Provision for Removal of Unknown Substances Page 11 Final Detailed Incident Reports shall be submitted to the Agency within fourteen working days. Reporting and investigation mechanisms must define the allocation of appropriate roles and responsibilities and be applicable to all incidents on the standard form 2.3.3.4 Disposal Disposal of waste materials and substances and/or their containers, including samples of waste retained as evidence shall only be disposed of at appropriate permitted facilities and upon direction by the agency. Contractors shall advise the Agency of details of the facility to be used prior to disposal. Where analysis confirms waste as hazardous material all handling and disposal shall be in accordance with the Hazardous Waste Regulations 2005 and all subsequent amendments. Certification of destruction is to be provided to the Agency within 5 days of final disposal. Following final disposal the contractor is to provide the relevant duty of care documents. 2.4.1 Waste Site Clearance Whilst clearance of illegal waste sites is not the responsibility of the Environment Agency, we may become involved if no other alternative can be found and / or there is a significant risk to human health or the environment. To date our activity in this area has been minimal but the increasing frequency and nature of illegal sites being encountered may require the Agency to have appropriate, competent contracting arrangements in place for the future as a contingency measure. The nature of these sites is uncertain and may range from single identifiable wastes such as tyres up to complex large scale multiple waste stream sites requiring identification. Wastes may include solids, liquids, non-hazardous, hazardous and specialist wastes. Tenderers will be required to provide evidence of the ability to provide the services listed in 2.3 above and some or all of the services below, as is deemed necessary for individual sites. Early involvement may be required to provide initial identification of wastes or where a potential hazard requires clearing as a priority. Scope of Services Project management of site clearance including planning, clearance, final disposal of wastes, managing sub-contractors, liaison with stakeholders, Health and Safety, compliance with all necessary regulations and other project management duties deemed necessary for the site. Provision of manpower, plant and equipment to undertake investigation and / or clearance Site assessment, including identification of wastes present on site and proposed methods of clearance Site specific risk assessments Isolation of unknown waste materials (i.e. liquid or solid materials), to contain and make secure. 25044 – Provision for Removal of Unknown Substances Page 12 Final Clearance, sorting, handling, transportation and disposal in accordance with all current legislation (including the production of Duty of Care Transfer Notes and/or Hazardous Waste Consignment Notes for every waste movement) Safe and segregated storage both on and off site, including storage of waste to be used as prosecution evidence Sampling Analysis Appropriately permitted disposal/treatment in accordance with the Waste Hierarchy Provision of chain of custody, recording systems and certifications Provision of reports for internal Environment Agency use and for use in criminal prosecution if required Other site clearance services as required 2.5 Service and Account Teams Companies should be able to demonstrate that they have access to a qualified chemist throughout the framework term who has capacity as when required to assist the service team. For Lots 1 & 2 this should include out of hours cover. Evidence of qualification may be sought prior to contract award and any changes of personnel during the contract must be notified to and agreed by the Framework Manager immediately. Specialist staff, including sub-contractor employees, to be employed on this contract should have the appropriate experience and professional qualifications for their role. All staff, including sub-contractor employees, to be employed on this contract must hold the necessary statutory licences, permits and qualifications to carry out their allocated role. Evidence may be requested prior to work packages being awarded or at any time during the contract period by the Framework Manager. Suppliers will be required to evidence a high level of health, safety and wellbeing in their employment policies and practises including those of their sub-contractors where used. 2.6 Licences and Certification Companies and their sub-contractors must currently hold the appropriate mandatory licences, permits and certification to provide the services under the specific technical lot applied for. This includes any statutory accreditations or certification to a recognised industry scheme required to undertake the clearance of specific hazardous materials e.g. asbestos. The contract will commence immediately upon final confirmation of award and will not be delayed pending applications for licences, permits or certification. The Contract Manager must be informed immediately if any licences, permits or certificates held by the company or their sub-contractors used on the contract, are withdrawn, have restrictions imposed or are subject to investigation or prosecution. A copy of the necessary documentation will need to be returned with your tender submission if not already supplied at Pre-qualification and should be available for further inspection at any time during the contract term. Copies of new or amended documents issued during the contract term should be forwarded to the Framework Manager to be kept on file. 25044 – Provision for Removal of Unknown Substances Page 13 Final 2.7 Quality The Agency is committed to improving the service it provides to the public and our partners. This policy extends to the major and key suppliers of goods and services to the Agency. Ideally Suppliers should hold a recognised Quality Assurance accreditation and / or be members of an industry recognised accreditation schemes and be able to evidence commitment to continuous improvement. It is preferred that suppliers contracted to respond to oil related spillage incidents be a member of UK Spill or similar recognised scheme. A copy of your current certification must be returned with your submission 2.8 Health Safety and Environmental (HSE) The Agency is committed to high standard of Health and Safety for our own staff and the contractors we employ. Suppliers will required to evidence a high standard of Health and Safety awareness and management both within your own organisation and of any sub-contractors you may use. Ideally Suppliers should be members of a recognised accreditation scheme such as BS OHSAS 18001 or industry scheme e.g. Safe Contractor or similar and be able to evidence a strong safety record and commitment to continuous improvement. It is the Contractor’s responsibility to provide the Personal Protective Equipment (PPE) required to protect their employees in their duties and ensure any subcontractors carry the same responsibility. The Agency will not be responsible for any additional costs arising from the failure of either the Supplier or their sub-contractor to provide the correct equipment for the task to be undertaken. The Agency seeks to embed the environmental principle of sustainability in all contracting activity. In addition to vigorously pursuing its statutory responsibilities in protecting the environment, the Agency will aim to establish and demonstrate wise environmental practice in all its activities. The Agency manages its activities in accordance with the Environmental Management System ISO 14001 standard. All contractors will be required to adhere to these standards for all activities undertaken. A copy of the relevant Environmental Policy will be provided to the successful contractors at the implementation meeting. The promotion of this policy will be embodied within this framework. Ideally suppliers should be members of suitable, recognised accreditation schemes such as ISO 140001 and / or other appropriate industry schemes and be able to evidence commitment to continuous improvement. A copy of your current certificates must be returned with your tender submission for any accreditations held. Waste management and disposal has a high environmental impact and the Environment Agency is committed to reducing our impacts in this area. Tenderers will be required to evidence a high level of environmental management at all stages of contract activity and will be encouraged to provide practical, innovative solutions to minimise the impacts of providing the services required. 25044 – Provision for Removal of Unknown Substances Page 14 Final Tenderers should be aware that the Agency will operate a ‘Red Card’ system to monitor supplier performance under this contract with regard to HSE matters. Details of how this system will operated can be found in Appendix B. 2.9 Framework Management The Environment Agency requires close liaison with its suppliers. Contractors will nominate a single account manager, from within their organisation, to be responsible for managing the framework and for providing information and progress reports to the Agency. Framework contractors will be required to jointly agree a structured performance management process, including Supplier Performance Measures (SPM) any relevant escalation procedures, with a documented approach to driving continuous improvement and innovation, and appropriate supplier performance measures. Framework Management will be undertaken by the Contractors Framework Managers and the Agency’s Framework managers in its Environmental Management and Procurement departments. The relevant contact details will be exchanged at the initial Framework Implementation meeting. Framework review meetings will be held on a six monthly basis (if services are provided during that period), for the first year and on an annual basis, subject to suitable performance, in subsequent years. The location is to be agreed but is expected to be in the Newcastle upon Tyne area. Implementation meetings will be held at request of either party. 2.10 Framework Reports Framework reports shall be submitted to the Contract Supervisor on a quarterly basis, no later than one month after the end of the quarter, or as deemed necessary by the Contract Supervisor, through the life of the agreement. Reports shall include the following information as a minimum: Number of incidents attended, samples taken, analyst reports issued and outstanding. Quantities and types of materials collected, materials in storage, waste delivered for disposal (including final disposal routes) Regular reports around waste streams and % of targets achieved Details of all disposal facilities used with waste types and disposal routes. Details of spend and invoicing per quarter. Performance against EA service level requirements Samples of the types of reports you can provide as part of the contract should be provided with your tender submission 2.11 Service Records Contractors shall maintain records, to the satisfaction of the agency of all expenditure reimbursable by the Agency, identifying hours worked and costs incurred and shall if requested, allow the Agency access to these records. 2.12 Conflict of Interest Contractors are to inform the agency immediately they become aware of any existing or potential conflicts of interest, whereupon the agency may at its sole discretion withdraw specific instructions where it is deemed appropriate. 25044 – Provision for Removal of Unknown Substances Page 15 Final 2.13 Sub-Contracting Suppliers will be responsible for ensuring the competence and suitability of any subcontactors they employ against this contract, including but not limited to statutory requirements, health and safety, environmental, general behaviour and service levels provided. Suppliers will be required to accept liability for any sub-contractors employed by them and hold adequate insurance provision. 2.14 Conditions The Environment Agency’s standard terms and conditions of contract for the supply of services will apply. 2.15 Insurance Suppliers will be required to provide evidence that they hold the appropriate type and levels of insurance to carry out their obligations under this contract, including liability for sub-contractors. Suitable insurance must be held for the term of this contract and further evidence may be requested at any time during the contract. Any reduction in cover or restrictions imposed must be advised to the Framework manager immediately. Insurance cover must be provided for the following as a minimum: Professional Indemnity Public Liability Employee Liability Motor Vehicle Other as required Details of the cover held and copies of the appropriate certificates must be returned with your submission 2.16 Orders Due to the emergency nature of lots 1-2, it is intended that a call-off purchase order will be issued to successful Tenderers at the start of the contract and must be quoted on all invoices. For non-emergency services under £5,000 inc Vat the preferred method of payment is Government Procurement Card (GPC) operated by MasterCard. If GPC is not used, suppliers must ensure a purchase order is received before issuing invoices. Orders may be placed by phone, mail, or fax. Invoices are to be submitted monthly for ongoing services, or following confirmation of final disposal for one off requirements. Invoices should be sent to the invoicing address on the official purchase order and accompanied by supporting details: Agency Purchase Order Number (unless GPC used) Number of hours worked on each job, broken down by service and staff categories Analysis costs Mileage costs Storage costs Disposal costs Any other agreed costs arising as may be identified in tender submission. 2.17 Data Protection Act addendum to specification Protection of Personal Data In order to comply with the Data Protection Act 1998 the contractor must agree to the following: 25044 – Provision for Removal of Unknown Substances Page 16 Final You must only process the personal data in strict accordance with instructions from the Environment Agency. You must ensure that all the personal data that we disclose to you or you collect on our behalf under this agreement are kept confidential. You must take reasonable steps to ensure the reliability of employees who have access to personal data. Only employees who may be required to assist in meeting the obligations under this agreement may have access to the personal data. Any disclosure of personal data must be made in confidence and extend only so far as that which is specifically necessary for the purposes of this agreement. You must ensure that there are appropriate security measures in place to safeguard against any unauthorised access or unlawful processing or accidental loss, destruction or damage or disclosure of the personal data. On termination of this agreement, for whatever reason, the personal data must be returned to us promptly and safely, together with all copies in your possession or control. 3. Costs Rates submitted in Appendix C2 and C3 should remain fixed for a minimum of twelve months from contract award date and suppliers are requested to advise how long after this date they are able to fix their rates. Any subsequent rate review will be subject to negotiation between the Contractors and the Agency, following three months written notice from the Contractor. Any increase in rates shall be negotiated based on documented evidence of why an increase is sought and that the rates continue to provide value for money. Any increases submitted will be subject to Agency acceptance. Where cost savings are identified during the term of the contract, these will be notified to the Agency Framework manager and applied accordingly once agreed. Suppliers should provide details in their submissions if they are willing to offer discounted rates for award of more than one lot, if rebates based on volume of spend are available, or reduction of base rates for extended incident support where longer term commitment is required, for example if an incident is ongoing for more than 24 hours or any other options. Technical Lots 1 – 3, Incident Support and Fly-tipping, Tenderers are required to complete the attached schedule of rates in Appendix C2 and also provide costs for the incident scenarios provided in Appendix D. If you are submitting rates for Technical Lot 3 only, this should be clearly stated. The rates you submit against the incident scenarios will be used to evaluate your company under the Cost criteria for these Lots. Lot 4 – Waste Site Clearance, Tenderers are requested to complete the attached schedule of rates in Appendix C3 and provide a cost breakdown for the scenario provided in Appendix D. This cost breakdown will be used to evaluate your company under the Cost criteria for this Lot. 25044 – Provision for Removal of Unknown Substances Page 17 Final 4. Instructions to Tenderers Tender Response 4.1 Method of submission Tenderers are required confirm the receipt of these documents and confirm their intention to submit Tenders after carefully reading the technical specification, service requirements and the Terms and Conditions. Please send confirmation emails to [email protected] Tenders and supporting documentation should be returned by email to [email protected] by noon on the 31 October 2012. Submissions received after this date may not be considered. Large files should be zipped to reduce their size. All emails should clearly state FAO: C Caddick - reference 25044 in the subject box. 4.2 Information to be submitted Please complete and return the following in electronic format. If you are unable to return electronically, send one hard copy using the tender return label. Hard copy tenders should be in a suitable form to be photocopied for onward distribution: The following forms should be returned: Pricing Schedules (Appendix C & D) Form of Offer Declaration of Non Collusive Tendering Copies of insurance certificates, licences or permits requested in sections 4.3 to 4.5 Sample Reports Sample Risk Assessment Case Studies and associated documentation Tenderers are required to submit the following information, set out in the same order with the same headings as below. The information provided will be used to evaluate your company under the Quality criteria laid out in 1.4 above. Replies should not exceed one A4 sheet unless otherwise stated. Additional information should not be supplied unless specifically requested and may count against you. 4.3 Management and Resources MR1 Communications and how these will be managed with the Environment Agency. Please supply the following information: a. The name of the main contact for the Contract including details of their qualifications, experience, office location and the length of service with the Company. 25044 – Provision for Removal of Unknown Substances Page 18 Final b. Details of where Environment Agency Work Requests should be sent c. A brief overview of communication processes for requesting out of hours support (Lots 1 & 2 only) MR2 Training Please send a full training programme, listing all training courses that are undertaken by the Response Personnel who shall service this contract MR3 Tools and Equipment Please provide a list of standard tools and equipment issued to Response Personnel MR4 Quality Assurance Systems Please provide a copy of the relevant sections your formal Quality Manual relating to the services you intend to supply, including sub-contractor management if applicable. Please do not send entire manuals. MR5 Insurance Please provide details of your current levels of insurance cover and copies of your certification for the following: Public Liability Professional Indemnity Employer’s Liability Sub-Contractor Liability Motor vehicle Any other applicable for the services you intend to provide MR6 Waste Carriers Licences Please send up to date copies of current Licences and Permits if they been re-issued or amended since the information you supplied for the pre-qualification questionnaire. If no changes have occurred, please confirm this in your reply. MR7 Prosecution or Investigations Please advise if your company has been investigated or prosecuted for any breaches or violations of waste regulations, licences or permits since the information you supplied for the pre-qualification questionnaire. If no changes have occurred, please confirm this in your reply. If yes please supply full details of the incident and the remedial actions taken to address the issue. Failure to disclose material facts in reply to MR6 or MR7 above or during the contract term may result in immediate removal from the tender process or the Framework. MR8 Framework/Contract Reports Please provide examples of the contract management reports your company can provide. Examples should illustrate the ability to provide the information listed within the specifications, spend reports and waste streams/volumes etc. If examples are not available an explanation of what will be provided. MR9 Sub-contractors a. If you propose to use sub-contractors to perform part of all of a service under this contract, where possible please provide brief details of the subcontractors you anticipate using, including company name, address and service to be provided. The Agency retains the right to approve a sub- 25044 – Provision for Removal of Unknown Substances Page 19 Final contractors use or require their replacement should any breach of statutory duty occur or due to poor performance against this contract. b. Please describe how you propose to manage any further secondary subcontracting activity by the principal sub-contractor. c. Please describe how you propose to monitor Waster Carrier Licences and other permits including any issues that arise regarding prosecutions or investigations for breaches or violations of the statutory waste regulations at all stages of your sub-contracting chain. MR10 The Environment Agency have the ability to use a MasterCard Government Procurement Card to pay for services, please advise if you are able to accept card payments using this method and any additional charges that may apply. 4.4 Technical Competence & Experience General TCE1 Please confirm your ability to provide response for the geographic / technical lots in 3.4 in Appendix C.1 and provide details of the main office and depots the Lots are to be serviced from. TCE2 Lots 1 & 2 only - Emergency Response is an integral part of the contract, so your response in Appendix C.1 should include approximate distances and travelling times to each of the Lots you are bidding for. TCE3 Response Times - provide the following details for the service: a. The timescales and method of responding events covered by Lots 1, 2 and 3 including the number of Response Personnel available during normal working hours e.g. weekdays 8.00 a.m. to 5.00 p.m. b. The timescales and method of responding to events covered by Lots 1 and 2 including the number of Response Personnel available during out of hours e.g. weekdays 5.00 p.m. to 8.00 a.m., weekends and bank holidays. c. Lot 4 Only - please advise timescales and method of responding to requests for site clearances. TCE4 When responding to events covered by Lots 1, 2 and 3, please detail how the following are managed: a. Channels/Methods of communication, including the use of sub-contractors if applicable b. Where the points of communication will be based including names and telephone numbers of contacts. c. How out of hours communications will be managed d. How it will be decided who attends the Site. e. How the identity of Response Personnel will be verified on site, including subcontractors if applicable f. What security checks are carried out on Response Personnel, including subcontractors if applicable, prior to and during their employment g. How the Response Personnel on Site will be able to obtain advice for Health and Safety and Technical matters during normal working hours and out of hours, including sub-contractors if used h. Management of sub-contractors on site and any subsequent follow up services provided if applicable TCE5 Please explain what would happen should any aspect previously stated in TE4 fail: 25044 – Provision for Removal of Unknown Substances Page 20 Final Incident Response TCE6 Please provide a list of the services you can provide, including numbers, type and locations of operational staff and equipment, specialist staff and support facilities you have access to for example, qualified chemists, laboratories, storage sites, recycling facilities, vehicle fleet etc and whether any of these services will be sub-contracted. TCE7 Please advise if there are any areas of technical support in you are unable to provide in the Lot(s) applied from the list of services required in 2.3 and / or 2.4 above. TCE8 Case studies of similar incident response work successfully undertaken in the past three years in which you have acted as principal contractor should be provided as evidence of your company’s competency to undertake this type of work. Evidence of where you have been able to bring innovative solutions, reduce costs and manage environmental impacts should be provided as part of your submission. A minimum of two and a maximum of four case studies should be submitted and should be no longer than one A4 side of information each. It would be advantageous if at least one of the examples provided for this section where similar to one of the scenarios in Appendix C if possible Follow Up Services TCE9 Please provide brief details of support your company has provided for potential prosecution evidence such as investigation, analysis, witness statements, reporting etc. TCE10 Please provide brief details of the storage facilities you are able to provide where there is the requirement for retain recovered materials for possible future criminal prosecution, including insurance provision. A sample method statement for undertaking this activity should be provided as part of your submission. It would be advantageous if the examples provided for this section where similar to one of the scenarios in Appendix C if possible Waste Site Clearance TCE11 Please provide a comprehensive list of services, including access to subcontracted services, you are able to offer to support the requirements listed in the specification above. Details should include numbers, type and locations of operational staff and equipment, specialist staff and support facilities you have access to for example, qualified chemists, laboratories, storage sites, recycling facilities, vehicle fleet etc and whether any of these services will be sub-contracted. TCE12 Please provide examples and method statements for two recent waste site clearances you have successfully undertaken and complete the information requested for the scenario in Appendix C. At least one example should illustrate your ability to manage sites where the identification of wastes is required, there is the potential for hazardous materials to be present and there is a requirement for hazardous waste disposal. Details should include: 25044 – Provision for Removal of Unknown Substances Page 21 Final Brief description of size and nature of the site, the client and other parties involved. Brief description of the services you provided including project management, technical support, analysis, site management, clearance methods and final disposal. Immediate and ongoing on-site actions Follow up and off-site actions Management of sub-contractors and any subsequent secondary subcontracting activity, at all stages of service delivery 4.5 Other associated services provided Evidence of where you have been able to bring innovative solutions, reduce costs and manage environmental impacts should be provided as part of your submission. Please note: statements must show your ability to compliantly complete any Hazardous Waste Consignment Notes required to achieve full compliance for each movement of hazardous waste. Supporting information for the two case studies should be provided and include samples of work plans, stakeholder management, site risk assessments, environmental risk assessments, health and safety risk assessments, subcontractor management plans, client feedback etc. The information provided should be sufficiently detailed to allow the evaluation of your technical competency to undertake the required activities for this lot. Health Safety and Environmental Health and Safety and Wellbeing This contract has been identified as high risk with regards to Health, Safety and the wellbeing of staff employed against the contract due to potentially high risk working environments, conditions experienced in emergency incident response, potential out of hours working and the potential for hazardous materials. All Tenderers are required to complete the questionnaire below. Replies will be scored as part of the evaluation and should not exceed one A4 page for any single reply. Tenderers are required to read the Red/Yellow Card Process document in Appendix B. This will form part of the contract and the Supplier Review Process. 25044 – Provision for Removal of Unknown Substances Page 22 Final HSE1 High Risk Health & Safety Questionnaire High Risk Contractor Health and Safety (Pre)-qualification Questionnaire The questions below are designed to explore your approach to the Health and Safety of work you undertake. Please respond to the questions below. Please include in the “evidence and observations” column relevant explanations or details of evidence available to support your response. We are not initially interested in the submission of large amounts of paperwork but we will ask you to submit specific evidence to us where you have indicated in your response it is available where it is required. This information will be scored as part of the evaluation. Aspect of H & S Management Experience 1 Do you have experience of working for the Agency? 2 3 4 5 Do you have experience of hazards within our working environment? Do you have experience of the type of work you are tendering for? Can you provide examples of risk assessments or method statements? Can you supply references for similar work? Evidence Y N available and/or observations Scoring (EA use only) Please provide contact details. See reply to 4.4 above if answer yes See reply to 4.4 above if answer yes Please provide a minimum of two references, including contact details (not Agency contacts) References may be contacted prior to our final contract award decision. H & S Policy, Organisation and Practice 6 Do you have written H & S Please provide policy statement? copy if not already supplied at PQQ 7 Is there clear identification of the H & S roles and responsibilities in your organisation? 8 Is there a Senior manager 25044 – Provision for Removal of Unknown Substances Page 23 Final Aspect of H & S Management 9 10 11 12 13 14 15 Will there be H & S supervision on site? Do you have a system to disseminate Lessons Learnt within the company and with sub-contractors if applicable Can you provide list of Safe Systems of Work that will be used on the Contract Has the HSE taken enforcement action against your company? Has your company had any RIDDOR notifiable incidents in the past three years? Do you anticipate the use of sub-contractors on Agency contracts? Have you a selection procedure to ensure competent sub-contractors? Training & Competence 16 Are you a member of a trade or professional body? 17 18 19 Scoring (EA use only) with responsibility for Health & Safety? Is there a Competent Person to provide you with H & S advice? Aspect of H & S Management 12 Evidence Y N available and/or observations Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Evidence available and/or Y N observations Please provide details on separate sheet if Yes If the answer is Yes please provide brief details including remedial actions taken to prevent a reoccurrence Scoring (EA use only) Please provide brief details on separate sheet if Yes Please provide details on separate sheet if Yes with proof of membership if not already supplied at PQQ Do you provide and record H & S training? Have your staff current certification of H & S training or competency Is site specific induction carried for employees and 25044 – Provision for Removal of Unknown Substances Page 24 Final 20 21 visitors? Do you have an induction process for your sub contractors? Do you prepare, identify and brief on any special precautions, permissions, etc. prior to entry on site? Environmental Competence 22 23 Do you have experience of controlling and managing any significant environmental risks associated with this type of work? Do you have examples of recent H&S Risk Assessments for the identification, transport, storage, and disposal of waste? Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes, If already provided for Q4.4 advise accordingly Communications 24 25 26 27 28 Do you have arrangements in place to maintain communications with the client? (Including work variations.) Do you have a system to communicate H & S within your own organisation? Will you consult with the workforce/sub-contractors? Are there arrangements in place to report and record incidents? Do you have a system for sharing new H&S legislation with response personnel including sub-contractors? Aspect of H & S Management 29 30 31 Do you have systems of monitoring H & S performance on site? Do you have an emergency response plan? Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Evidence Y N available and/or observations Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Scoring (EA use only) Do you have access to first aid? General 25044 – Provision for Removal of Unknown Substances Page 25 Final Evidence Y N available and/or observations Aspect of H & S Management 32 33 34 35 36 37 Do you make specific welfare provisions as required? Do you have arrangements in place to identify and control the use of hazardous substances? Do you provide appropriate Personal Protective Equipment (PPE) and training in its use to response personnel? Do you have systems in place to ensure that all plant and equipment is inspected/maintained to appropriate standards? Do you have systems in place to manage staff working hours in compliance with the European Working Time Directive, including out of hours working Do you have a policy regarding pay, minimum wage, overtime payments, holiday pay, staff development etc Scoring (EA use only) Please provide details on separate sheet of the standard PPE provided Please provide details on separate sheet if Yes Please provide details on separate sheet if Yes Declaration I confirm that the answers given to the questions on this form are accurate. I understand that I may be asked to provide further information in support of the answers given. I confirm that I have read and understood the Red/Yellow Card Process detailed in Appendix B and agree to it forming part of the contract. Signature: Name: Name of business and position held: 25044 – Provision for Removal of Unknown Substances Date: Page 26 Final Sustainability The Environment Agency is committed to best practice in the area of sustainable procurement. This includes development of our supply chains. By completing this questionnaire, we hope that you will become more aware of the sustainability impacts of the products and services that you provide. This will provide us with valuable information, and help us to work with you to improve your sustainability performance. As part of the pre-qualification process, we have asked you a number of questions regarding your approach to Sustainability. Your response to this tender questionnaire will enable us to explore your capabilities in more detail. To reiterate what we mean by sustainability, there are three aspects: Environmental: Waste & Emissions, resource use and replenishment, impacts on habitats and biodiversity. Social: Culture, People, Diversity & Equality Economic: Development & Stability All aspects are considered throughout the lifecycle of the product or service. We appreciate that if you are a small company you may not be able to provide detailed information, however, please answer this questionnaire to the best of your ability. The activities to be carried out under this contract carry high sustainability impacts especially in the areas of waste disposal and logistics management. Tenderers will be required to evidence that they have the appropriate control measures in place to manage and minimise these impacts and are committed to continual improvement in this area. All Tenderers are required to complete the questions in the attached questionnaire and provide replies to the additional questions below. Replies will be scored as part of the evaluation If the response to a specific question directly relates to the goods and services being delivered under the contract, it will form part of the evaluation. The responses to other questions are for information purposes only. Where evidence is being requested, please provide this on no more than one side of A4 for each question. Further information provided may not be considered. HSE2 Sustainability/Environmental Policy Please provide details of how your company’s Sustainability/Environmental Policy will be applied to, and performance measured on this Contract. This could include, but is not limited to, the following: Travel management Fleet management and mileage reduction Minimisation of waste to landfill 25044 – Provision for Removal of Unknown Substances Page 27 Final Ethical considerations concerned with exporting residual waste Materials and equipment Facilities Management (Energy, Water, Waste, Consumables etc) HSE3 Contract Waste Please explain how you would dispose of the waste generated by this contract and what systems you would put in place to minimise the environmental impacts of the waste types listed below: Hazardous waste – both liquid and solid Wastes generated as a result of a cleanup operations, for example absorbents, oil booms, PPE etc Non-hazardous waste – both liquid and solid HSE4 Vehicles Please provide the following details on your company’s approach to fleet management: Details of the vehicles that would be used on this Contract along with type, fuel, service history and average age. Policy for vehicle replacement. Mileage reduction/travel management plans e.g. most efficient route to attend a number of sites HSE5 Environmental Questionnaire (see below): 25044 – Provision for Removal of Unknown Substances Page 28 Final HSE5 Sustainability Questionnaire PART A – Further Evidence General Information (Policy, communications, targets & monitoring) 1 Does your company have an Yes No Already provided in environmental or sustainability response to prepolicy statement committing it to qualification a programme of improvement? questionnaire. 2 Does your company review its Yes No If yes, please provide sustainability impacts? evidence 3 Does your company set Yes sustainability targets and objectives against which performance is measured and/or audited? 4 Does your company formally Yes report against these targets? No Please provide evidence. If already provided in HSE2 advise accordingly No 5 Does your company have an Yes environmental management system? (ISO 14001, EMAS or BS8555 or equivalent). 6 Does your company have Yes systems in place to monitor compliance with relevant sustainability legislation? 7 Has your company been Yes successfully prosecuted for infringement of sustainability and/or employment legislation in the last three years? No Please provide evidence Please provide evidence. If already provided in HSE2 advise accordingly Already provided as part of prequalification No Please evidence No If yes details were provided as part of pre-qualification. If there have been any changes since this information was submitted, please advise. 25044 – Provision for Removal of Unknown Substances provide Page 29 Final PART B You can save money and benefit the environment by minimising consumption and reducing waste. Environmental (your company) 1 Our company reduces energy Always Often Rarely Never consumption and maximises efficiency 2 Our company is reducing the Yes No Please provide CO2 impact of the delivery of evidence goods and services that we provide (including staff travel). 3 Our company uses and/or Yes No % purchased _____ generates renewable energy % generated _____ 4 Our company takes active Always Often Rarely Never steps to minimise water use and achieves water savings 5 Our company is reducing the Yes No Please provide levels of waste material evidence generated 6 Our company re-uses all Always Often Rarely Never possible waste material generated 7 Our company recycles all Always possible waste material generated Often Rarely Never The following questions are about how you consider this in the design of the products and services you may purchase. Environmental (products/service) 8 Our company produces and Yes No Please provide buys energy efficient products evidence that meet the standards of EcoLabel criteria where available. 9 When purchasing equipment, Yes goods or services, our company considers product design and the environmental life-cycle impacts . 10 We have a Research & Yes Development budget that aims to deliver efficiencies and reduce environmental impacts.. No Please evidence provide No 25044 – Provision for Removal of Unknown Substances % of Turnover ______ Page 30 Final Social and Economic (Your Company) 11 Our products and services are Yes sourced from the developing world No Please provide brief details of the products/services and the country of origin Please provide details of the countries products are exported to and how social and environmental impacts are managed 12 Our company exports waste Yes to developing countries for further processing, recycling or final disposal No 12 Our company considers social and economic impacts of key suppliers in the supply chain when sourcing goods and services. 13 Our company ensures that International Labour Organisation (ILO) Conventions on Labour Standards are adhered to throughout our supply chain. 14 Our company provides and/or buys Fair Trade goods. 15 Our Company audits it’s supply chain to ensure that sustainable practices are followed. 16 Our company actively supports SME’s, BME’s, local Suppliers and Third Sector suppliers for contracts. Always Often Rarely Never Yes No Rarely Never Always Often Rarely Never Yes No Please evidence. Always Often Rarely Name ________________________ Job title _____________________ Date ________________________ provide Never Thank you for your time in completing this questionnaire. 25044 – Provision for Removal of Unknown Substances Page 31 Final . 5. Commercial Tenderers are required to complete the attached Pricing Schedules and also provide indicative costs for the four sample scenarios attached in Appendix D. Costs should be broken down into tasks, job roles, hours, materials, support costs and ancillary costs in sufficient detail to enable evaluation. Price schedules should include costs for foreseeable expenses such as plant and vehicles, equipment use, materials and specialised staff services. Suppliers are also requested to submit information on where they feel they are able to offer discounts if more than one lot is awarded, rebates based on spend levels or reduced costs for extended attendance on longer term incidents or where they are able to offer efficiencies through innovative ways of working. Tenderers are required to advise the length of time they are able to hold the prices quoted and if any further rebates, discounts or cost savings can be offered on the cost schedules in Appendix C and D. 6. Additional Information 6.1 Electronic Trading The Agency operates an Oracle ERP system and there may be a requirement for successful suppliers to update and maintain a spreadsheet containing the rates agreed as a result of any successful contract award. 6.2 Additional Information The terms and conditions in this document are critical to the performance of this contract/framework. In your own interests you are advised to read these carefully. 6.3 Copyright and Confidentiality Unless otherwise indicated, the copyright in all of the Documentation belongs to the Agency, and the Documentation is to be returned to the Agency with your tender. The contents of the Documentation must be held in confidence by you and not disclosed to any third party other than is strictly necessary for the purposes of submitting your tender. You must also ensure that a similar obligation of confidentiality is placed upon any third party to whom you may need to disclose any of the Documentation for the purposes of the tender. 6.4 Accuracy of Documentation You should check all documentation; should any part be found to be missing or unclear you should immediately contact the Agency at the address given in the covering letter. No liability will be accepted by the Agency for any omission or errors in the documentation which could have been identified by you. 25044 – Provision for Removal of Unknown Substances Page 32 Final 6.5 Amendments to Documentation Prior to the date for return of tenders, the Agency may clarify, amend or add to the documentation. A copy of each instruction will be issued by the Agency to every Tenderer and shall form part of the documentation. No amendment shall be made to the documentation unless it is the subject of an instruction. The Tenderer shall promptly acknowledge receipt of such instructions. 6.6 Alternative Offers Alternative offers will be considered if they constitute a fully priced alternative and are submitted in addition to a tender complying with the requirements of the Tender Documents. If, for any reason you wish to submit an alternative offer without a fully compliant tender please contact the Agency in accordance with the details in the covering letter. 6.7 Freedom of information Act The Environment Agency is committed to open government and to meeting its responsibilities under the Freedom of Information Act 2000. Accordingly, all information submitted to us may need to be disclosed by us in response to a request under the Act. We may also decide to include certain information in the publication scheme which we maintain under the Act. If you consider that any of the information included in your tender, or any other information that you have submitted, is commercially sensitive, please identify it and explain (in broad terms) what harm may result from disclosure if a request is received, and the time period applicable to that sensitivity. You should be aware that, even where you have indicated that information is commercially sensitive, we may be required to disclose it under the Act if a request is received. Please also note that the receipt of any material marked ‘confidential’ or equivalent by the Agency should not be taken to mean that we accept any duty of confidence by virtue of that marking. If a request is received, we may also be required to disclose details of unsuccessful tenders. 6.8 Use of Framework by other Government Bodies This contract/framework is primarily intended to meet the needs of the Environment Agency in the Regional areas specified in Appendix A. The Agency may require the successful bidder(s) to provide the goods/services on the same terms that are agreed as a result of this tender to additional Environment Agency Regions, the Department of the Environment, Food and Rural Affairs, and to its associated bodies including any Agencies and non departmental public bodies. A full list can be found at: http://archive.defra.gov.uk/corporate/about/with/delivery/landscape/documents/public -bodies.pdf The successful bidder(s) may also be required to provide the services to local authorities in England and Wales. A full list may be found at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG_ A-Z_LG Similarly the contractor may be required to supply the Scottish Environmental Protection Agency, the Northern Ireland Environment Agency, the Welsh Assembly Government, including its Agencies, and the Forestry Commission, including its Executive Agencies. There is no guarantee of the value or volume or any work from partner organisations under this framework. 25044 – Provision for Removal of Unknown Substances Page 33 Final Single Environment Body (SEB) Wales On Tuesday 29 November 2011 John Griffiths AM, Welsh Government Minister for the Environment and Sustainable Development, announced that he will create a Single Environment Body (SEB) for Wales, the vesting date is 1/4/13. This framework or contract will be available for use by the SEB from this date, however, the Environment Agency acknowledges that the SEB may set up their own arrangements in future. 25044 – Provision for Removal of Unknown Substances Page 34 Final 6. Form of Offer Ref: «Contract_ID» Title: «Contract_Title» The essence of selective tendering is that the Environment Agency shall receive bona fide competitive tenders from all persons tendering. In recognition of this principle:I/We certify that this is a bona fide tender, intended to be competitive and that I/we have not fixed or adjusted the amount of the tender or the rates and prices quoted by or under or in accordance with any agreement or arrangement with any other person. I/We also certify that I/we have not done and undertake that I/we will not do at any time of the following acts: communicating to a person other than the Environment Agency the amount or approximate amount of my/our proposed Tender (other than in confidence in order to obtain quotations necessary for the preparation of the Tender for insurance); or entering into any agreement or arrangement with any other person that he shall refrain from tendering or as to the amount of any tender to be submitted; offering or agreeing to pay or give or paying any sum of money, inducement or valuable consideration directly or indirectly to any person for doing or having done or causing or having caused to be done in relation to any other Tender or proposed Tender for the Services any act or omission. I/We hereby certify that I/we have not, and will not in future, canvassed or solicited any Member, Officer or employee of the Environment Agency in connection with the award of this Tender or any other Tender or proposed Tender for the Services and that no person employed by me/us or acting on my/our behalf has done any such act. Having examined the Tender Document and being fully satisfied as to my/our abilities and experience in all respects to satisfy the requirements of the Tender Document, I/we hereby offer to provide upon the terms and conditions of the Contract, the Goods and/or Services therein specified at the rate shown in the Pricing Schedule of the Tender. This Tender, together with the Environment Agency's written acceptance thereof, will form a binding agreement between us. Signature of Supplier: _____________________________________________ (Where a Limited Company for and on behalf of) «Company_Name» Telephone No(s): «TEL_NUMBER» Dated this ______________________________________________________ 25044 – Provision for Removal of Unknown Substances Page 35 Final 7. Declaration - Collusive Tendering The essence of tendering is that the client shall receive bona fide competitive tenders from those tendering. In recognition of this principle, we certify that this is a bona fide tender, intended to be competitive, and that we have not fixed or adjusted the amount of our tender by, under or in accordance with any agreement or arrangement with any other person. We also certify that we have not done and we undertake that we will not do at any time before the hour and date specified for the return of this tender any of the following acts: communicating to a person other than the person calling for the tenders the amount or approximate amount of the proposed tender, except where the disclosure, in confidence, of the approximate amount of the tender was necessary to obtain insurance premium quotations required for the preparation of the tender; entering into any agreement or arrangement with any other person that he shall refrain from tendering or as to the amount of any tender to be submitted; offering or paying or giving or agreeing to pay or give any sum of money or valuable consideration directly or indirectly to any person for doing or having done or causing or having caused to be done in relation to any other tender or proposed tender for the said work any act of the sort described above. In this certificate, the word "person" includes any person or any body or association, corporate or unincorporated; and "any agreement or arrangement" includes any such transaction, formal or informal, and whether legally binding or not. Signed on behalf of the said company: «Company_Name» Signature ____________________________________________________ Print Name ____________________________________________________ Designation ____________________________________________________ Date ____________________________________________________ 25044 – Provision for Removal of Unknown Substances Page 36 Final 8. Conditions of Contract - Services Ref: «Contract_ID» Title: «Contract_Title» Index 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29. 30 31 32 33 DEFINITIONS ............................................................................................................ 2 PRECEDENCE .......................................................................................................... 3 CONTRACT SUPERVISOR ...................................................................................... 3 THE SERVICES ........................................................................................................ 3 ASSIGNMENT ........................................................................................................... 3 CONTRACT PERIOD ................................................................................................ 4 PROPERTY ............................................................................................................... 4 MATERIALS .............................................................................................................. 4 SECURITY ................................................................................................................ 4 VARIATIONS ............................................................................................................. 4 EXTENSIONS OF TIME ............................................................................................ 4 DEFAULT .................................................................................................................. 5 TERMINATION .......................................................................................................... 5 DETERMINATION ..................................................................................................... 5 INDEMNITY ............................................................................................................... 6 LIMIT OF CONTRACTOR’S LIABILITY ..................................................................... 6 INSURANCE ............................................................................................................. 6 INDUCEMENTS ........................................................................................................ 6 MONITORING AND AUDIT ....................................................................................... 6 CONTRACT PRICE ................................................................................................... 7 INVOICING AND PAYMENT ..................................................................................... 7 INTELLECTUAL PROPERTY RIGHTS...................................................................... 7 WARRANTY .............................................................................................................. 7 STATUTORY REQUIREMENTS ............................................................................... 7 ENVIRONMENT ........................................................................................................ 7 PUBLICITY ................................................................................................................ 7 LAW........................................................................................................................... 8 WAIVER .................................................................................................................... 8 ENFORCEABILITY .................................................................................................... 8 DISPUTE RESOLUTION ........................................................................................... 8 GENERAL ................................................................................................................. 8 FREEDOM OF INFORMATION...................................................................................9 STAFF TRANSFER……………………………………………………………………… .13 All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the written permission of the copyright holder. Such written permission must also be obtained before any part of this publication is stored in a retrieval system of any nature. © Environment Agency 2009 25044 – Provision for Removal of Unknown Substances Page 37 Final 1. DEFINITIONS 1.1 In the Contract, unless the context otherwise requires the following words and expressions shall have the following meanings assigned to them. 1.1.2 Agency The Environment Agency, its successors and assigns. 1.1.3 Agency Property All property issued or made available for use by the Agency to the Contractor in connection with the Contract. 1.1.4 The Appendix The Appendix to these Conditions. 1.1.5 The Contract These Conditions including the Appendix, any Special Conditions, Specification, Pricing Schedule, Contractor’s tender, acceptance letter and any relevant documents agreeing modifications exchanged before the Contract is awarded, and any subsequent amendments or variations agreed in writing. 1.1.6 The Contractor The person, firm company or body who undertakes to supply the Services to the Agency as defined in the Contract. 1.1.7 Contract Period The time period stated in the Appendix or otherwise provided in the Contract, for the performance of the Services. 1.1.8 Contract Price The price exclusive of VAT set out in the Contract for which the Contractor has agreed to supply the services. 1.1.9 Contract Supervisor Any duly authorised representative of the Agency notified in writing to the Contractor for all purposes connected with the Contract. Any Notice or other written instruction given by or made to the Contract Supervisor, shall be taken as given by or made to the Agency. 1.1.10 Intellectual Property Rights All Intellectual Property Rights including without limitation, patents, patent applications, design rights, registered designs, utility models, trade and service marks and applications for same, copyright know-how, rights in semi-conductor chip topography, and in each case whether protectable at law or not, and if protectable, whether an application has been made for such protection or not, and all similar industrial, commercial, monopoly or other intellectual property rights whether present or future, vested or contingent wherever protected. 1.1.12 Results All things produced in performing the Services including maps, plans, photographs, drawings, tapes, statistical data, experimental results, field data, analysis of results, published 25044 – Provision for Removal of Unknown Substances Page 38 Final and unpublished results and reports, inventions, computer programmes and user documentation. 1.1.13 The Resulting Rights All Intellectual Property Rights in the Results that are originated, conceived, written or made by the Contractor, whether alone or with others in the performance of the Services or otherwise resulting from the Contract. 1.1.14 Notice Any written instruction or notice given to the Contractor by the Contract Supervisor, delivered by: 1.1.15 Permission a) fax, or hand delivery to the Contractor’s registered office or other address notified for the purposes of the Contract and deemed to have been served at the date and time of delivery; b) first class post to the Contractor’s registered office. Such Notices are deemed to have been served 48 hours after posting. Express permission given in writing before the act being permitted. 1.1.16 Services All Services detailed in the Specification including any additions or substitutions as may be requested by the Contract Supervisor. 1.2 Except as set out above, the Contract shall be interpreted in accordance with the Interpretation Act 1988. 1.3 All headings in these Conditions are for ease of reference only, and shall not affect the construction of the Contract. 1.4 Any reference in these Conditions to a statutory provision will include all subsequent modifications. 1.5 All undefined words and expressions are to be given their normal English meaning within the context of this Contract. Any dispute as to the interpretation of such undefined words and expressions shall be settled by reference to the definition in the Shorter Oxford English Dictionary. 2. PRECEDENCE To the extent that the following documents form the Contract, in the case of conflict of content, they shall have the following order of precedence: Conditions of Contract including Appendix and any Special Conditions; Specification; Pricing Schedule; Drawings, maps or other diagrams. 25044 – Provision for Removal of Unknown Substances Page 39 Final 3. CONTRACT SUPERVISOR The Contractor shall strictly comply with any instruction given by the Contract Supervisor concerning or about, the Contract. All such instructions shall be in writing. The Contractor is not obliged to comply with any verbal instruction from the Contract Supervisor that is not confirmed in writing within 7 working days. 4. THE SERVICES 4.1 The Contractor shall provide all staff, equipment, materials and any other requirements necessary for the performance of the Contract using all skill, care and diligence, and to the satisfaction of the Contract Supervisor. 4.2 The Contractor shall only employ in the execution and superintendence of the Contract persons who are suitable and appropriately skilled and experienced. The Contract Supervisor shall be at liberty to object to and require the Contractor to remove any person employed in or about the Contract who is unsuitable, misconducts himself, is incompetent or negligent in the performance of his duties or persists in conduct which could endanger the health or safety of others. Such persons shall not be employed again on the Contract without the Permission of the Contract Supervisor. 5. ASSIGNMENT 5.1 The Contractor shall not assign, transfer or sub-contract the Contract, or any part of it, without the Permission of the Contract Supervisor. 5.2 Any assignment, transfer or sub-contract entered into, shall not relieve the Contractor of any of his obligations or duties under the Contract. 5.3 Nothing in this Contract confers or purports to confer on any third party any benefit or any right to enforce any term of the Contract 6. CONTRACT PERIOD The Contractor shall perform the Services within the time stated in the Appendix, subject to any changes arising from Condition 10 (Variations,) and/or Condition 11 (Extensions of time.) 7. PROPERTY 7.1 All property issued by the Agency to the Contractor in connection with the Contract shall remain the property of the Agency, and shall be used in the execution of the Contract, and for no other purpose whatsoever without the prior approval of the Contract Supervisor. 7.2 The Contractor shall keep all Agency Property in safe custody and good condition, set aside and clearly marked as the property of the Agency. 7.3 On expiry or earlier termination of the Contract the Contractor shall, if so required, either surrender such property to the Agency or otherwise dispose of it as instructed by the Contract Supervisor. 25044 – Provision for Removal of Unknown Substances Page 40 Final 8. MATERIALS 8.1 The Contractor shall be responsible for establishing his own sources of supply for goods and materials and will be responsible for ensuring the reasonable and proper conduct by his Contractors and staff whilst on the Agency’s premises. 8.2 The Contractor shall not place, or cause to be placed, any orders with Contractors or otherwise incur liabilities in the name of the Agency or any representative of the Agency. 9. SECURITY 9.1 The Contractor shall be responsible for the security of all goods and equipment belonging to the Agency and used by the Contractor in the provision of the Services, belonging to the Contractor, or Contractors staff, or sub-contractors whilst on Agency premises. 9.2 This Condition shall not prejudice the Agency’s rights under Condition 15. 10. VARIATIONS 10.1 The Contract Supervisor may vary the Contract by adding to, deleting or otherwise modifying the Services to be supplied, by written order to the Contractor. 10.2 The value of any such variation, other than any variation arising out of Condition 10.3, shall be determined by reference to the rates contained in the Pricing Schedule. Where the Services so ordered are not covered in the Pricing Schedule, they shall be valued at a fair and reasonable rate agreed between the Contract Supervisor and the Contractor. 10.3 Where a variation is the result of some default or breach of the Contract by the Contractor or some other cause for which he is solely responsible, any additional cost attributable to the variation shall be borne by the Contractor. 10.4 The Contractor may also propose a variation to the Services but no such variation shall take effect unless agreed and confirmed in writing by the Contract Supervisor. 10.5 No variation shall have the effect of invalidating the Contract, or placing the Contract at large, if that variation is reasonably consistent with the nature, scope and value of the Contract. 11. EXTENSIONS OF TIME 11.1 Should the performance of the Contract be directly delayed by any cause beyond the reasonable control of the Contractor, and provided that the Contractor shall first have given the Contract Supervisor written notice within five working days after becoming aware that such delay was likely to occur, then the Contract Supervisor, if satisfied that this Condition applies: 11.1.1 in the case of any delay of which the Agency is not the cause, may grant the Contractor such extension of time, as in his opinion is reasonable, having regard without limitation, to any other delays or 25044 – Provision for Removal of Unknown Substances Page 41 Final extensions of time that may have occurred or been granted under the Contract. The Contract Price shall not increase as a result of such an extension of time. 11.1.2 in the case of any delay of which the Agency is the cause, shall grant the Contractor a reasonable extension of time to take account of the delay. 11.2 No extension of time shall be granted where in the opinion of the Agency the Contractor has failed to use best endeavours to avoid or reduce the cause and/or effects of the delay. 11.3 Any extension of time granted under this Condition shall not affect the Agency’s rights to terminate or determine the Contract under Conditions 13 and 14. 12. DEFAULT 12.1 The Contractor shall be in default if he: 12.1.1 fails to perform the Contract with due skill, care, diligence and timeliness; 12.1.2 refuses or neglects to comply with any reasonable written instruction given by the Contract Supervisor; 12.1.3 is in breach of the Contract. 12.2 Where in the opinion of the Contract Supervisor, the Contractor is in default, the Contract Supervisor may serve a Notice giving at least seven days in which to remedy the default. 12.3 If the Contractor fails to comply with such a Notice the Contract Supervisor may, without prejudice to any other rights or remedies under the Contract, take over for as such a period as is necessary the performance of the relevant part of the Contract and make other arrangements for its completion. Any extra costs arising from this action, will be paid by the Contractor or deducted from any monies owing to him. 13 TERMINATION The Agency may immediately, without prejudice to any other rights and remedies under the Contract, terminate all or any part of the Contract by Notice in writing to the Contractor, Receiver, Liquidator or to any other person in whom the Contract may become vested, if the Contractor: 13.2 fails in the opinion of the Contract Supervisor to comply with (or take reasonable steps to comply with) a Notice under Condition 12.2. 13.3 becomes bankrupt or insolvent, or has a receiving order made against him, or makes and arrangement with his creditors or (being a corporation) commences to be wound up, not being a voluntary winding up for the purpose of reconstruction or amalgamation, or has a receiver, administrator, or administrative receiver appointed by a Court. 25044 – Provision for Removal of Unknown Substances Page 42 Final 14 DETERMINATION 14.1 Without prejudice to any other rights or remedies under the Contract, the Agency reserves the right to determine the Contract at any time by giving not less than one month’s Notice, (or such other time period as may be appropriate). 14.2 The Agency shall pay the Contractor such amounts as may be necessary to cover his reasonable costs and outstanding and unavoidable commitments necessarily and solely incurred in properly performing the Contract prior to determination. 14.3 The Agency will not pay for any costs or commitments that the Contractor is able to mitigate and shall only pay those costs that the Agency has validated to its satisfaction. The Agency's total liability under this Condition shall not in any circumstances exceed the Contract Price that would have been payable for the Services if the Contract had not been determined. 15 INDEMNITY 15.1 Without prejudice to the Agency’s remedies for breach of Contract, the Contractor shall fully indemnify the Agency and its staff against any liability, loss, costs, expenses, claims or proceedings in respect of: 15.1.1 death or injury to any person; 15.1.2 loss or damage to any property excluding indirect and consequential loss; 15.1.3 infringement of third party Intellectual Property Rights which might arise as a direct consequence of the actions or negligence of the Contractor, his staff or agents in the execution of the Contract. 15.2 This Condition shall not apply where the damage, injury or death is a direct result of the actions, or negligence of the Agency or it’s staff. 16 LIMIT OF CONTRACTOR’S LIABILITY 16.1 The limit of the Contractor’s liability for each and every claim by the Agency, other than for death or personal injury, whether by way of indemnity or by reason of breach of contract, or statutory duty, or by reason of any tort shall be: 16.1.1 the sum stated in the Appendix; 16.1.2 if no sum is stated, the Contract Price or five million pounds whichever is the greater. 17 INSURANCE 17.1 The Contractor shall insure and maintain insurance against liabilities under Condition 15 (Indemnity) in the manner and to the values listed in the 25044 – Provision for Removal of Unknown Substances Page 43 Final Appendix to these Conditions. If no sum is stated, the value insured shall be £5M (five million pounds.) 17.2 If specifically required by the Agency, nominated insurances shall be in the joint names of the Contractor and the Agency. 17.3 The Contractor shall, upon request, produce to the Contract Supervisor documentary evidence that the insurances required are fully paid up and valid for the duration of the Contract. 18 INDUCEMENTS The Contractor shall not, directly or indirectly through intermediaries commit any offence under the Corruption Acts 1906 to 1916 in any of his dealings with the Agency. 19 MONITORING AND AUDIT The Contract Supervisor may inspect and examine the Services being carried out on the Agency’s premises, or elsewhere at any reasonable time. Where the Services are being performed on other than the Agency’s premises, reasonable notice to inspect shall be given to the Contractor. The Contractor shall give all such facilities as the Contract Supervisor may reasonably require for such inspection and examination. 20 CONTRACT PRICE 20.1 The Contract Price will be paid by the Agency to the Contractor as amended by any Variations ordered under Condition 10 (Variations). 20.2 In addition to the Contract Price, the Agency will pay to the Contractor such Value Added Tax (if any) as may properly be chargeable at rates ruling at the time of invoice. 21 INVOICING AND PAYMENT 21.1 Invoices shall only be submitted for work already satisfactorily completed, and accompanied by such information as the Contract Supervisor may reasonably require to verify the Contractor’s entitlement to payment. Such invoices will be paid in 30 days from receipt by the Agency. 21.2 If any sum is payable under the Contract by the Contractor to the Agency, whether by deduction from the Contract or otherwise, it will be deducted from the next available invoice. 22 INTELLECTUAL PROPERTY RIGHTS 22.1 All Prior Rights used in connection with the Services shall remain the property of the party introducing them. Details of each party’s Prior Rights are set out in the Prior Right Schedule to this contract. 22.2 All Results shall be the property of the Agency. 22.3 The Resulting Rights in any Results, and any interim results shall, from the time they arise, be the property of the Agency and the Agency shall be free, 25044 – Provision for Removal of Unknown Substances Page 44 Final should it so wish, to apply at its own expense for patent or other protection in respect of the Results or any interim results. The Agency’s intention to apply for such patent or other protection shall be notified to the Contractor. Such applications for patents or other registered intellectual property rights shall be filed in the name of the Agency. Unless otherwise agreed in writing between the Contractor and the Agency, the Contractor hereby: 22.3.1 assigns to the Agency all Resulting Rights 22.3.2 grants the Agency a non-exclusive, non transferable (save for the purposes of sub-licensing, reorganisation or transfer to a successor body, for the purposes of all the successor body's normal business use), irrevocable , royalty free perpetual licence to the Agency in respect of all the Contractor's Prior Rights necessary in order for the Agency to use or exploit the Resulting Rights. 22.4 All Results shall be the property of the Agency 22.5 The Resulting Rights in any Results, and any interim results shall, from the time they arise, be the property of the Agency and the Agency shall be free, should it so wish, to apply at its own expense for patent or other protection in respect of the Results or any interim results. The Agency’s intention to apply for such patent or other protection shall be notified to the Contractor. Such applications for patents or other registered intellectual property rights shall be filed in the name of the Agency. 22.6 The Contractor undertakes to the Agency not to use, exploit or deal with any of the Agency's Prior Rights, other than in the performance of the Contract unless the Contractor has first obtained a written licence from the Agency, in specific terms to do so. 22.7 The Agency undertakes to the Contractor not to use or exploit the Contractor's Prior Rights, save as provided in Condition 22.3.2 . 22.8 The Contractor warrants to the Agency that the performance of the Services, the Contractor’s Prior Rights and the Results shall not in any way infringe any intellectual property rights of any third party. 22.9 If the Contractor is prevented from carrying out his obligations under the Contract due to any infringement or alleged infringement of any Intellectual Property Rights, the Agency may without prejudice to any other rights and remedies under the Contract, exercise the powers and remedies available to it under Conditions 13 and 14, Termination and Determination respectively. 22.10 The Contractor shall not be liable if such infringement arises from the use of any design, technique or method of working provided by or specified by the Agency. 22.11 The Contractor waives in favour of the Agency its rights to object to derogatory treatment of the Results of the Work and the Contractor also agrees that he will not assert or seek to enforce against the Agency and/or 25044 – Provision for Removal of Unknown Substances Page 45 Final any other person, firm or company any of its moral rights as defined in the Copyright Designs and Patents Act 1988 without the prior agreement of the Agency. 22.12 The Contractor shall not be liable for any consequential losses, damage or injuries arising from third party misuse of the Results, of which the Contractor is not aware. 23 WARRANTY The Contractor warrants that the Services supplied by him are fit for the Agency’s intended purpose so far as this has been communicated to him, or which he would reasonably be expected to know. 24 STATUTORY REQUIREMENTS The Contractor shall fully comply with all relevant statutory requirements in the performance of the Contract, including, but not limited to the giving of all necessary notices and the paying of all fees. 25 ENVIRONMENT The Contractor shall in all his operations, including purchase of materials goods and services, adopt a sound proactive environmental approach, designed to minimise harm to the environment and be able to provide proof of so doing to the Contract Supervisor on demand. 26 PUBLICITY The Contractor shall not advertise or publicly announce that he is supplying Services or undertaking work for the Agency without the Permission of the Contract Supervisor. 27 LAW This Contract shall be governed and construed in accordance with English Law, and subject to the jurisdiction of the courts of England and Wales. 28 WAIVER 28.1 No delay, neglect or forbearance by the Agency in enforcing any provision of the Contract shall be deemed to be a waiver, or in any other way prejudice the rights of the Agency under the Contract. 28.2 No waiver by the Agency shall be effective unless made in writing. 28.3 No waiver by the Agency of a breach of the Contract shall constitute a waiver of any subsequent breach. 29. ENFORCEABILITY If any part of the Contract is found by a court of competent jurisdiction or other competent authority to be invalid or legally unenforceable, that part will 25044 – Provision for Removal of Unknown Substances Page 46 Final be severed from the remainder of the Contract which will continue to be valid and enforceable to the fullest extent permitted by law. 30 DISPUTE RESOLUTION 30.1 All disputes under or in connection with this agreement shall be referred first to negotiators nominated at a suitable and appropriate working level by the Agency and the Contractor. 30.2 If the parties' negotiators are unable to resolve the dispute within a period of forty five days from its being referred to them, the dispute shall be referred at the instance of either party to the parties' respective senior managers or directors (supported as necessary by their advisers). 30.3 If the parties' respective senior managers or directors are unable to resolve the dispute within forty five days the dispute shall be referred to the Centre for Dispute Resolution who shall appoint a mediator and the parties shall then submit to the mediator's supervision of the resolution of the dispute. 30.4 Recourse to this dispute resolution procedure shall be binding on the parties as to submission to the mediation but not as to its outcome. Accordingly all negotiations connected with the dispute shall be conducted in strict confidence and without prejudice to the rights of the parties in any future legal proceedings. Except for any party's right to seek interlocutory relief in the courts, no party may commence other legal proceedings under the jurisdiction of the courts or any other form of arbitration until forty five days after the appointment of the mediator. 30.5 If, with the assistance of the mediator, the parties reach a settlement, such settlement shall be put in writing and, once signed by a duly authorised representative of each of the parties, shall remain binding on the parties. 30.6 The parties shall bear their own legal costs of this dispute resolution procedure, but the costs and expenses of mediation shall be borne by the parties equally. 30.7 Any of the time limits in Conditions 30 may be extended by mutual agreement. Such agreed extension shall not prejudice the right of either party to proceed to the next stage of resolution. 31 GENERAL 31.1 Neither party to the Contract will be liable to the other for any delay in performing or failing to perform its obligations (other than a payment obligation) under the Contract because of any cause outside its reasonable control. Such delay or failure will not constitute a breach of the Contract and the time for performance of the affected obligation will be extended by a reasonable period. 31.2 The Contract contains the whole agreement between the parties and supersedes all previous communications, representations and arrangements, written or oral. It is accepted that the Contract has not been entered into on the basis of any representations that are not expressly contained in the Contract. 25044 – Provision for Removal of Unknown Substances Page 47 Final 32 FREEDOM OF INFORMATION ACT The Environment Agency is committed to open government and to meeting its responsibilities under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. Accordingly, all information submitted to us may need to be disclosed by us in response to a request under the Act or the Regulations. We may also decide to include certain information in the publication scheme which we maintain under the Act or publish the Agreement (but with any information which is exempt from disclosure in accordance with the provisions of the Act or the Regulations or the Agency's Confidential Information redacted), including from time to time agreed changes to the Agreement, to the general public. If you consider that any of the information included in your tender, or any other information that you have submitted or is otherwise in the Agreement, is commercially sensitive, please identify it and explain (in broad terms) what harm may result from disclosure if a request is received, and the time period applicable to that sensitivity. You should be aware that, even where you have indicated that information is commercially sensitive, we may be required to disclose it under the Act if a request is received. Please also note that the receipt of any material marked ‘confidential’ or equivalent by the Agency should not be taken to mean that we accept any duty of confidence by virtue of that marking. 33 Special condition – Staff Transfer 33.1 This Contract envisages that subsequent to the commencement of this Contract, the identity of the provider of the Services (or any part of the Services) may change (whether as a result of termination of this Contract, or part, or otherwise) resulting in a transfer of the Services in whole or in part (“Service Transfer”). If a Service Transfer is a relevant transfer for the purposes of the Employment Regulations (“Relevant Transfer”) then, in such event, the Contractor or a Replacement Contractor would inherit liabilities in respect of the Transferring Employees and the provisions of this Special Condition 33 shall apply. 33.2 The definitions and rules of interpretation in this Agreement apply in this special condition together with the following definitions: “Contractor's Final Staff List” means the list of all the Contractor's Personnel engaged in or wholly or mainly assigned to the provision of the Services or any part of the Services at the Service Transfer Date. “Contractor’s Personnel” means all employees, staff, other workers, agents and consultants of the Contractor and of any sub-contractors who are engaged in the provision of the Services from time to time “Contractor's Provisional Staff List” means a list prepared and updated by the Contractor of all the Contractor's Personnel engaged in, or wholly or mainly assigned to, the provision of the Services or any part of the Services at the date of preparation of the list. “Data Protection Legislation” means the Data Protection Act 1998, the Data Protection Directive (95/46/EC), the Regulation of Investigatory Powers Act 25044 – Provision for Removal of Unknown Substances Page 48 Final 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699), the Electronic Communications Data Protection Directive (2002/58/EC), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003) and all applicable laws and regulations relating to the processing of personal data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner. “Employment Regulations” means the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) as subsequently amended or updated “Incumbent Employees” means those employees whose contracts of employment transfers to the Contractor from the Incumbent Supplier as at the commencement date of this Contract pursuant to the Employment Regulation “Incumbent Supplier” means the contractor or contractors (including sub contractors) who carried out any services which are identical or substantially similar to any of the Services to be performed by the Contractor pursuant to this Agreement and which the Agency received prior to the commencement of this Contract "Replacement Services” means any services which are identical or substantially similar to any of the Services and which the Agency receives in substitution for any of the Services following the termination or expiry of this agreement, whether those services are provided by the Agency internally or by any Replacement Contractor. “Replacement Contractor” any third party contractor who is engaged to provide the Replacement Services appointed by the Agency from time to time. Service Transfer Date: the date on which the Services (or any part of the Services), for whatever reason transfer from the Contractor to the Agency (inhouse) or any Replacement Contractor. “Staffing Information” means in relation to all persons detailed on the Contractor's Provisional Staff List, such information as the Agency may reasonably request (subject to the Data Protection Legislation), but including in an anonymised format: (a) their ages, dates of commencement of employment or engagement and gender; (b) details of whether they are employees, workers, self-employed, contractors or consultants, agency workers or otherwise; (c) the identity of their employer or relevant contracting party; (d) their relevant notice periods and any other terms relating to termination of employment or engagement, including any redundancy procedures and contractual redundancy payment schemes; 25044 – Provision for Removal of Unknown Substances Page 49 Final (e) the current wages, salaries, profit sharing, incentive and bonus arrangements applicable to them; (f) details of other employment-related benefits including (without limitation) medical insurance, life assurance, pension or other retirement benefit schemes, share option schemes and Agency car schemes applicable to them; (g) any outstanding or potential contractual, statutory or other liabilities in respect of such individuals (including in respect of personal injury claims); (h) details of any such individuals on long-term sickness absence, maternity or other statutory leave or otherwise absent from work; and (i) copies of all relevant documents and materials relating to such information including copies of relevant contracts of employment or engagement (or relevant standard contracts if applied generally in respect of such individuals). “Transferring Employees” those employees whose contract of employment will be transferred to the Agency or a Replacement Contractor pursuant to the Employment Regulations on expiry or termination of this agreement. The Incumbent Employees 33.3 The Agency and the Contractor believe that, pursuant to the Employment Regulations, at the commencement of this Contract, the Contractor will become the employer of the Incumbent Employees. 33.4 The Agency gives no warranties or indemnities and makes no representation in respect of the Incumbent Employees and the Contractor accepts that it solely shall be liable to meet all costs, claims, liabilities and expenses of whatever nature in respect of the Incumbent Employees 33.5 The Contractor shall indemnify the Agency in full for and against all claims, costs expenses or liabilities whatsoever and howsoever arising, incurred or suffered by the Agency including without limitation all legal expenses and other professional fees (together with any VAT thereon) in relation to: 33.5.1 any failure by the Contractor to comply with its obligations pursuant to the Employment Regulations; and 33.5.1 anything done or omitted to be done by the Contractor in respect of any of the Incumbent Employees whether before or after the commencement date of the Contract. 25044 – Provision for Removal of Unknown Substances Page 50 Final Service Transfer – Transferring Employees 33.6 The Contractor agrees that, subject to compliance with the Data Protection Legislation: 33.6.1 within 20 days of the earliest of: 33.6.1.1.1 receipt of a notification from the Agency of a Service Transfer or intended Service Transfer; 33.6.1.1.2 receipt of the giving of notice of early termination of this agreement or any part thereof; or 33.6.1.1.3 the date which is [6?] months before the expiry of the Contract Period or any renewal term, and, in any event, on receipt of a written request of the Agency at any time, it shall provide the Contractor's Provisional Staff List and the Staffing Information to the Agency or, at the direction of the Agency, to a Replacement Contractor and it shall provide an updated Contractor's Provisional Staff List when reasonably requested by the Agency or any Replacement Contractor; 33.6.2 at least 14 days before the Service Transfer Date, the Contractor shall prepare and provide to the Agency and/or, at the direction of the Agency, to the Replacement Contractor, the Contractor's Final Staff List, which shall be complete and accurate in all material respects. The Contractor’s Final Staff List shall identify which of the Contractor's Personnel named are Transferring Employees; 33.6.3 the Agency shall be permitted to use and disclose the Contractor's Provisional Staff List, the Contractor's Final Staff List and the Staffing Information for informing any tenderer or other prospective Replacement Contractor for any services which are substantially the same type of services (or any part thereof) as the Services; and 33.6.4 on reasonable request by the Agency the Contractor shall provide the Agency or at the request of the Agency, the Replacement Contractor, with access (on reasonable notice and during normal working hours) to such employment records (and provide copies) as the Agency reasonably requests. 33.7 The Contractor warrants that the Contractor's Provisional Staff List, the Contractor's Final Staff List and the Staffing Information will be true and accurate in all material respects. 33.8 From the date of the earliest event referred to in paragraph [33.6] of this Special Condition the Contractor agrees that it shall not without the prior written consent of the Agency, assign any person to the provision of the 25044 – Provision for Removal of Unknown Substances Page 51 Final Services (or the relevant part) which is the subject of a Service Transfer who is not listed in the Contractor's Provisional Staff List and shall not without the prior written consent of the Agency (such consent not to be unreasonably withheld or delayed): 33.8.1 increase the total number of employees listed on the Contractor's Provisional Staff List save for fulfilling assignments and projects previously scheduled and agreed with the Agency; 33.8.2 make, propose or permit any changes to the terms and conditions of employment of any employees listed on the Contractor's Provisional Staff List; 33.8.3 increase the proportion of working time spent on the Services (or the relevant part) by any of the Contractor's Personnel save for fulfilling assignments and projects previously scheduled and agreed with the Agency; 33.8.4 introduce any new contractual or customary practice concerning the making of any lump sum payment on the termination of employment of any employees listed on the Contractor's Provisional Staff List; and 33.9 replace any of the Contractor's Personnel listed on the Contractor's Provisional Staff List or deploy any other person to perform the Services (or the relevant part) or increase the number of employees or terminate or give notice to terminate the employment or contracts of any persons on the Contractor's Provisional Staff List. 33.10 The Contractor will promptly notify the Agency or, at the direction of the Agency, the Replacement Contractor of any notice to terminate employment received from any persons listed on the Contractor's Provisional Staff List regardless of when such notice takes effect. 33.11 At least 14 days before the expected Service Transfer Date, the Contractor shall provide to the Agency or any Replacement Contractor, in respect of each person (subject to compliance with Data Protection Legislation) on the Contractor's Final Staff List who is a Transferring Employee, their: 33.11.1pay slip data for the most recent month; 33.11.2cumulative pay for tax and pension purposes; 33.11.3cumulative tax paid; 33.11.4tax code; 33.11.5voluntary deductions from pay; and 33.11.6bank or building society account details for payroll purposes. 25044 – Provision for Removal of Unknown Substances Page 52 Final 33.12 In connection with a relevant transfer to which the Employment Regulations apply, the parties agree that: 33.12.1the Contractor shall perform and discharge all its obligations in respect of all the Transferring Employees and their representatives for its own account up to and including the Service Transfer Date. The Contractor shall indemnify the Agency and any Replacement Contractor in full for and against all claims, costs, expenses or liabilities whatsoever and howsoever arising, incurred or suffered by the Agency or any Replacement Contractor including without limitation all legal expenses and other professional fees (together with any VAT thereon) in relation to: 33.12.1.1 the Contractor's failure to perform and discharge any such obligation; 33.12.1.2 any act or omission by the Contractor on or before the Service Transfer Date or any other matter, event or circumstance occurring before the Service Transfer Date; 33.12.1.3 all and any claims in respect of all emoluments and outgoings in relation to the Transferring Employees (including without limitation all wages, bonuses, PAYE, National Insurance contributions, pension contributions and otherwise) payable in respect of any period on or before the Service Transfer Date; 33.12.1.4 any claim arising out of the provision of, or proposal by the Contractor to offer any change to any benefit, term or condition or working condition of any Transferring Employee arising on or before the Service Transfer Date; 33.12.1.5 any claim made by or in respect of any person employed or formerly employed by the Contractor other than a Transferring Employee for which it is alleged the Agency or any Replacement Contractor may be liable by virtue of this agreement and/or the Employment Regulations; 33.12.1.6 any act or omission of the Contractor in relation to its obligations under regulation 11 of the Employment Regulations, or in respect of an award of compensation under regulation 12 of the Employment Regulations except to the extent that the liability arises from the Agency or Replacement Contractor's failure to comply with regulation 11 of the Employment Regulations; and 33.12.1.7 any statement communicated to or action done by the Contractor or in respect of any Transferring Employee on or before the Service Transfer Date regarding the Service Transfer which has not been agreed in advance with the Agency in writing. 33.13 The Contractor shall indemnify the Agency and any Replacement Contractor in respect of any claims arising from any act or omission of the Contractor in 25044 – Provision for Removal of Unknown Substances Page 53 Final relation to any other Contractor's Personnel who is not a Transferring Employee during any period whether before, on or after the Service Transfer Date. 33.14 The parties shall co-operate to ensure that any requirement to inform and consult employee representatives in relation to any relevant transfer as a consequence of a Service Transfer will be fulfilled. 33.15 The Agency shall assume (or shall procure that the Replacement Contractor shall assume) the outstanding obligations of the Contractor in relation to any Transferring Employees in respect of accrued holiday entitlements and accrued holiday remuneration before the Service Transfer Date. 25044 – Provision for Removal of Unknown Substances Page 54 Final Appendix to Conditions - Services Ref: 25044 Title: Waste Management of Unkown Substances including Hazardous Waste Condition 1 Contract Supervisor 3 Julie Lillie Address:Environment Agency Tyneside House Skinnerton Road Newcastle Upon Tyne NE4 7AR 2 Contractor Please insert company name Address: Please insert details for correspondence 3 4 Completion Contract Start Date 7 January 2013 Contract End Date 6 January 2015 Insurance Third Party Minimum Cover Public Liability Min. Cover 5 6 17 £5 million £5 million Limit on Liability 16 Limit on Contractors Liability £5 million 25044 – Provision for Removal of Unknown Substances Page 55 Final Appendix A See attached maps showing areas where services are to be provided 25044 – Provision for Removal of Unknown Substances Page 56 Final Appendix B Contractor Performance Management - Health, Safety and Environmental Yellow/Red card process This process will form part of the contract. Please take time to read and understand this approach, how it will be applied to the contracting activities, performance KPIs and the implications for you as a contractor. 1. Dealing with poor performance – yellow & red card process 1.1 Trigger s for yellow and red card system If a contractor is performing poorly from a health, safety and/or environmental perspective, the system below will be used to address the issue. This system is not connected with the Dynamic Risk Assessment red carding process. The yellow and red card process will be triggered for any of the following issues: Health and Safety For all injuries, fatalities, and Dangerous Occurrences reportable under the ‘Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995’ (RIDDOR). All electricity cable and gas mains service strikes. All other Near Misses and injuries which in the opinion of the Environment Agency could have resulted in death or serious injury. An Improvement or Prohibition Notice is issued by an enforcing authority and the incident or situation giving rise to such notice could have resulted in death or serious injury. Management failings, requiring intervention by Environment Agency staff or others to prevent any of the above. Environmental All major incidents (Cat 1 or 2 on NIRS). All major non compliances (Cat 1 or 2 on NIRS / CCS) and any instances where permits are missing or not complied with. Infringement of legislation that could result in significant environmental damage (such as hazardous waste being disposed off as non-hazardous or mismanagement of protected sites, habitats or species). Any near misses or incidents which in the opinion of the Environment Agency could have resulted in a serious incident. Management failings, requiring intervention to prevent any of the above. Activities that could affect our reputation. 25044 – Provision for Removal of Unknown Substances Page 57 Final 1.2 Action to take with the yellow & red card process If any of the issues detailed above occur, the following guidance explains how to issue a yellow or red card. The degree to which the guidance is implemented will need to be adapted on the risk level and type of work to be undertaken. For H & S, the issue will be recorded on the Agency SHERMs system. For environment, the occurrence will be recorded (and managed) according to procedures on reporting of incidents, near misses and non-compliances and the Regional Environmental Management Advisor (REMA) will be advised. Procurement will also be advised of the intention to trigger the yellow/red card process. The contractor will be formally advised of the intention to trigger the yellow/red card process. Yellow Card When a yellow card is triggered the contractor must stop work and provide a formal action and monitoring plan to ensure no repetition of the same incident. A yellow card would be issued for: Continual indiscretions after repeated verbal challenges for poor practice, including poor quality of documentation. Failure to manage sub contractors effectively. Poor attitude towards members of the public and land owners. Failure to follow method statements and risk assessments. A deliberate indiscretion that is felt does not warrant an immediate red card but is of such a serious nature that an action plan should be implemented to ensure the bad practice is not repeated. Red Card In cases of extremely serious breaches of health, safety and environmental best practice, following a discussion with the Regional Health and Safety Advisor or Regional Environmental Management Advisor, a red card will be triggered against the contractor who must stop work immediately. Red cards would be issued for: Two yellow card offences over the course of the contract(s) – depending on risk level and duration. Serious breach or deliberate act of non-compliance with statutory and Environment Agency health, safety and environmental regulations, directives and codes of practice. If a contractor has received a red card they will have been in serious breach of their contract terms and conditions and: Will be asked to leave site immediately. Be suspended from the contract or Framework. May not be asked to tender for a period of one year. May be asked to pay any additional costs incurred by the Environment Agency in relation to appointing an alternative supplier to complete the contract. 25044 – Provision for Removal of Unknown Substances Page 58 Final Appendix C Pricing schedules attached (framework rates) 25044 – Provision for Removal of Unknown Substances Page 59 Final Appendix D Scenarios and Costing Schedules attached 25044 – Provision for Removal of Unknown Substances Page 60
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