The Reading Enterprise Centre, RG6 6BU |+44 0203 1287500 | [email protected] As a result of adopting telecom services from cereno, Inmarsat is saving up to 70% on ISDN calls. As a world leader in global mobile satellite communications, Inmarsat is constantly trying to reduce operating costs whilst maintaining its reputation for reliable service. In July 2005 the organisation transferred the majority of its ISDN services from British Telecom to cereno. Inmarsat now uses cereno to handle its ISDN calls for video and data (back-up for its extensive leased line network). The organisations video network is shared between corporate staff and Inmarsat’s public conferencing facility, with the majority of calls being made to other major city locations. The data set up is a WAN of point to point leased lines, with cereno providing ISDN2 services as an alternative network should Inmarsat suffer any major outages on its leased lines. Over this network calls can be in progress on a local basis and from as far afield as China, Australia and USA. As specialists in line installation and Optimum Quality Routing for ISDN circuits, cereno is ideally placed to combine lower costs with improved service for video conferencing and voice services. Inmarsat also takes advantage of cereno’s advanced billing services, which is a powerful way of managing voice and data costs. Billing can be delivered on paper, via email or through an online web portal, with voice and data separation as required. Additional analysis tools are available that allow for the accurate monitoring of telecom usage and spend. “For us it is essential to have an instantly reliable carrier. When a leased line fails we need to know that ISDN will work immediately. The loading on our cereno ISDN circuits can go from nil traffic to fully loaded in an instant. When an ISDN circuit is operational, it could be ‘up’ for 24 hours or more passing mission critical data. I am pleased to say that the quality and integrity of the cereno network has proved excellent to date.” “Since adopting cereno and consolidating our ISDN lines, we have experienced significant cost savings. In the most extreme case, some 70% savings have been made on ISDN call charges which has exceeded any of my expectations.” “Anyone who has worked in Telecoms knows that the admin workload can be the biggest challenge. cereno’s advanced billing system has proved invaluable to controlling our costs and simplifies the payment with one detailed bill covering all services” Neill Kingdon, Telecoms Manager, Inmarsat
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