BEREA COLLEGE WEBGUIDE BEREA.EDU 2016 (MS Word file format) CONTENTS (review ver. 1/20/2017) Preface 2 Roles and Responsibilities 4 Web Communications Terminology 5 Designing and Developing Berea.edu 2016 10 Accessibility 11 Search Engine Optimization 16 Content Guidelines 18 Planning and Re-planning Web Content 18 Text 18 Photographs 20 Infographics 22 Video 22 Persistent Components 24 Navigation 25 Graphics, Interface and Typography 27 _________________________ Appendix A: Online Learning Opportunities (WordPress, Visual Composer) Appendix B: Recommended Photo and Video sizes 35 Photo sizes 35 Sizing for Video 38 34 WEBGUIDE BEREA.EDU 2016 PAGE 2 PREFACE Berea.edu usually contains between 70 and 110 subsites. These are “owned by” administrative offices (e.g., Human Resources, Office of the President), service offices (e.g., student services, public safety), Centers (e.g., Center for Transformative Learning, Center for Excellence in Learning through Service), facilities (e.g., Seabury Gym, Jelkyl Drama Center) and academic programs (30 programs of study). Page count for Berea.edu oscillates between 3,500 and 4,500. The audiences we want Berea.edu to attract include: Current and prospective students and their families Current and prospective faculty Current and prospective donors Everyone interested in and thinking about Appalachia Everyone interested in and thinking about private non-profit Colleges that charge no tuition Those interested in the first integrated and co-educational college in the South (founded in 1855) Berea College aspires toward a web presence that is as excellent and distinctive as the institution itself. The college is perennially ranked at or near the top of lists that weigh affordability academic excellence faculty/student ratios rates of graduation quality of residential life sustainability diversity regional impact Understanding what makes the Web Work Compelling content that is easily discovered are the keys to a successful web site. Web professionals have studied successful content and usability and identified perspectives within which “best practices” can be demonstrated, verified and widely applied. Some examples: The Internet’s oldest and still most prevalent mode of communication is text. However, usability studies demonstrate repeatedly that text on the Internet is NOT read the same as printed text. Far more visitors scan text on the web rather than read word-for-word. The concept of providing text so it works for people who scan has introduced and continues to introduce new kinds of best practices for web authors. With the advent of widespread broadband Internet service, the world of so-called rich media has come of age on the web. And—similar to the early years of desktop 2 WEBGUIDE BEREA.EDU 2016 PAGE 3 publishing—the proliferation of low quality multimedia has been explosive on the web. Hence more best practices. Search engines—Google, Yahoo, Bing and others—provide THE essential service to the public web. It is not an overstatement to say, “Without them, we wouldn’t find much.” Search engines have become the most obvious source of horsepower behind effective public information technology. That makes Search Engine Optimization—SEO—an essential skill for web-based communicators. That skill is growing its own set of best practices. In 1990, the Americans with Disabilities Act set about redressing the way we accommodate those among us with disabilities. Initially that act called for curbs negotiable to those in wheelchairs, telephones that accommodated text exchange, closed captioning of videos and films and now it’s caught up with the web. Augmented with stricter coding guidelines and a growing number of assistive technologies, the web can be accessed by the blind, the deaf and those with reading and learning disabilities. Becoming compliant with the guidelines for making web sites accessible is becoming mandatory and means another set of best practices. These perspectives motivated the web communications office at Berea College to mount a comprehensive web content audit (CWCA) in 2014. When we moved to our first Web Content Management System (WCMS) in 2012, we were in a hurry. The challenge was to move everything into the WCMS as fast as possible and get it working on line. Only after that would we take a deep breath and start thinking about cleanup and content improvements. With the conversion behind us, we commenced an 18-month series of “web boot camps” for web content managers. Every Berea.edu subsite WCM or web administrator was invited to attend a training session. We naively thought training these personnel on WordPress would initiate a do-it-yourself frenzy of updating and improving 3,800 pages of Berea.edu. A close look at many of our subsites today reveals countless pages that were last updated in the summer months of 2012—in other words, when we moved everything to the first version of our web content management system. Clean up and improvements never happened on hundreds of our pages. So, in addition to all those new perspectives discussed above—and all the “best practices” associated with them—we still face the task of clean up and updating content. 3 WEBGUIDE BEREA.EDU 2016 PAGE 4 ROLES AND RESPONSIBILITIES WEB TEAM is part of the Marketing & Communications Group in the Alumni & College Relations Division. The web team is responsible for the design, development and on-going functionality of Berea.edu and all its components. Specific responsibilities include: Work with site host WPEngine to ensure full-time functionality of Berea.edu. Ensure Berea.edu complies with web content accessibility guidelines set forth in the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 levels “A” and “AA.”1 Ensure Berea.edu’s most important pages2 are optimized for search engines (SEO). SUBSITES are parts of Berea.edu that cover a subject, activity, service or program. Subsites have their own “home pages,” their own assortment of landing and attendant pages, a media library and staff to manage content. SUBSITE “OWNERS” are staff and/or faculty in the programs, offices, centers and other college organizations that “own” subsites in Berea.edu 2016. Subsite owners are responsible for the content in their subsite. To that end, subsite owners are required to designate one member of their staff or faculty to be “Web Content Manager” (WCM). Some WCM’s are trained by the web team to make their own edits online. In other cases, the WCM has another staff member or a student laborer trained to work on their subsite. Some specific responsibilities for “owners” and WCMs: Check regularly for out-of-date information. When you find out-of-date information, update it if applicable, or archive it or purge it. Replace photographs periodically. (Exceptions are illustrative photos or graphics that pertain to the text.) Banner photos are those that can typically be replaced regularly. Ensure that text is free of typographical errors or misspellings, and the sentences are readable at Grade level 10. (Use the Hemingway App3 or a comparable tool to review your readability level and make adjustments.) 1Also see page 10 “Accessibility Guidelines.” 2Berea.edu’s “most important pages” will be determined by analytic performance history, objectives and key results (OKRs) and key performance indicators (KPIs). 3You can use the Hemingway App for free on line here: http://www.hemingwayapp.com/ . Or, you can purchase a desktop version of the app here ($9.99): http://www.hemingwayapp.com/desktop.html . 4 WEBGUIDE BEREA.EDU 2016 PAGE 5 WEB COMMUNICATIONS TERMINOLOGY BEREA.EDU is the name and the web address for Berea College’s web site. Beyond the homepage and its immediate off-shoot pages (“News,” “About Berea College,” “Consumer Information and Student Right to Know” etc.) Berea.edu also consists of about 110 subsites. These subsites contain information from Administrative Offices, Admissions, Student Life, Centers, Service Units on campus, Academic Programs and Facilities. WEB COMMUNICATIONS is the name of the office with principle responsibility for content. Content is managed in these ways: Currency (up to date information) Readability (Flesch Kincaid Reading Ease and Grade level test—goal is grade level 10) Accessibility (WCAG 2.0 Levels “A” and “AA Search Engine Optimization WEB COMMUNICATIONS ADVISORY COMMITTEE consists of a subordinate staff member reporting directly to each member of the college’s Administrative Committee (i.e., a direct report to each Vice President and CIO). The Advisory Committee will meet at least biannually (Fall and Spring term), and address issues of web content, web design and development. Members of the committee will be polled on matters of interest for meeting agendas. (This committee has not been formalized.) WEB CONTENT AUTHORS (WCA) are writers, bloggers, photographers and videographers—staff, faculty or students—who are credentialed to upload content on one or more subsites. They become the responsibility of the WCM for the subsite(s) they service. The Web Communications office issues credentials for this role upon written instruction from the subsite WCM. WEB CONTENT EDITORS (WCE) are either college staff or student labor with access to a specific subsite’s content for editorial and maintenance purposes. WEB CONTENT MANAGERS (WCM) are college staff or faculty charged with supervision of content on one or more subsites inside Berea.edu. The name of the WCM and an office email address [e.g. [email protected]] appears in the page content of the subsite(s) they service. At least one annual meeting per year for web content managers is arranged and hosted by the Web Communications office. (This annual meeting has not been formalized.) WEB MATERIALS are electronic documents made available via HTTP or other web protocol and accessed through a web browser (either a standalone browser, or as a component of another application). Web materials may be further described using these terms: 1. Official: Web material by or for a unit or employee of the college. 2. Public: Official web material that is publicly accessible. 3. Internal: Official web material with restricted access, either by password or network/server security. 5 WEBGUIDE BEREA.EDU 2016 PAGE 6 4. Off-site: Official web material that is served from computers that do not belong to Berea College 5. Hosted: Web material created for an entity other than Berea College that is served from computers belonging to the college. WEB TEAM is a work group in the Marketing & Communications Department of the Alumni & College Relations Division. Administration: VP Alumni & College Relations—Bernadine Douglas AVP Marketing & Communications—Currently Vacant Web team Staff Director of Web Design & Development—Charlie Campbell Senior Developer—Daniel Adams Developer—Joseph Carrick Web Content Manager—Doug Widner WordPress Administrator—Zack Thompson Student Labor Web Services Assistant (WLS 1, 2)—Currently Vacant Web Services Associate (WLS 3, 4)—Logan Holbert, Jose Ixcoy, Jaimah Pyburn, China Ibuakaeze Web Services Manager (WLS 5)—Job Limo 6 WEBGUIDE BEREA.EDU 2016 PAGE 7 Check out the evolution of Berea.edu since its first version in 1998 7 WEBGUIDE BEREA.EDU 2016 PAGE 8 Circa 2012: First web content management system (WCMS) built with WordPress Multisite 8 WEBGUIDE BEREA.EDU 2016 PAGE 9 Berea.edu 2016: WCMS Ver. 2, still WordPress Multisite 9 WEBGUIDE BEREA.EDU 2016 PAGE 10 DESIGNING AND DEVELOPING BEREA.EDU 2016 Our first web content management system (WCMS) was Berea.edu 2012. It was designed and developed using WordPress Multisite. The 2012 design was identical to a design originally created in 2009 and very slowly unrolled to a few subsites. It wasn’t until the 2012 transition to WordPress Multisite that we applied the 2012 design to all subsites. For the first time all the parts of Berea.edu looked like they belonged to a single web entity. Unfortunately, the 2012 design was already growing stale by that time. The boxy, one-dimensional quality of Berea.edu 2012 had lost favor. We acquired a web designer in 2014. Folks from all corners of the campus have been eager to point to other college and university websites they liked better than Berea.edu 2012. A brand new design for Berea.edu made its appearance in mid-2015 and received approval from the Administrative Committee in late 2015. Berea.edu 2016 wears this new design. The most distinctive differences between the new design and the old are: A responsive theme. This means pages are reassembled automatically to present the most usable organization based on the size of the visitor’s screen. The design employs “layers” that lend it a 3-dimensional quality that is both contemporary and aesthetically pleasing. Multiple modes of navigating the site are built in: o So called “persistent navigation” is available on every page o Subsite-specific navigation is tabular and located on the right side of most pages o “Search” is always available In short, Berea.edu 2016 has been designed for usability. 10 WEBGUIDE BEREA.EDU 2016 PAGE 11 ACCESSIBILITY Berea College will offer a World Wide Web presence that meets the accessibility guidelines set forth in the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Levels “A” and “AA.” The college’s website must comply with these guidelines to be considered an accessible web site. To make the whole set of guidelines easier to comprehend, W3C has divided the 11 guidelines containing 34 compliance points between 4 overriding “Principles.” Principle 1: Perceivable – Information and user interface components must be presentable to users in ways they can perceive. Guideline 1.1 Text Alternatives: Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language. 1.1.1 (A) Non-text Content: text alternatives are provided for all non-text content. Guideline 1.2 Time-based Media: Provide alternatives for time-based media. 1.2.1 (A) Audio-only and Video-only (Prerecorded): An alternative for timebased media is provided for prerecorded audio-only or video-only content. 1.2.2 (A) Captions (prerecorded): Captions are provided for all prerecorded audio content. 1.2.3 (A) Audio Description or Media Alternative (Prerecorded): An alternative for time-based media or audio description of the prerecorded video content is provided. 1.2.4 (AA) Captions (Live): Captions are provided for all live video content. 1.2.5. (AA) Audio Description (Prerecorded): Audio description is provided for all prerecorded video content. Guideline 1.3 Adaptable: Create content that can be presented in different ways (for example: simpler layout) without losing information or structure. 1.3.1 (A) Info and Relationships: Information, structure, and relationships can be programmatically determined or are available in text. 1.3.2 (A) Meaningful Sequence: When sequence affects meaning, a correct reading sequence can be programmatically determined. 11 WEBGUIDE BEREA.EDU 2016 PAGE 12 1.3.3 (A) Sensory Characteristics: Instructions do not rely solely on sensory characteristics (shape, size, visuals, orientation, sound). Guideline 1.4 Distinguishable: Make it easier for users to see and hear content, including separating foreground from background. 1.4.1 (A) Use of Color: Color is not used as the only visual means of conveying information. 1.4.2 (A) Audio Control: A mechanism is available to pause or control the volume of audio that plays automatically. 1.4.3 (AA) Contrast (Minimum): Visual presentation of text/images of text (which should be avoided) has a contrast ratio of at least 4.5:1. 1.4.4 (AA) Resize Text: Text can be resized without assistive technology and without loss of content/functionality. 1.4.5 (AA) Images of Text: Avoid using images of text in all instances with these exceptions: Brand logos (classified as essential), purely decorative text or if the effect cannot be achieved with plain text. Principle 2: Operable – User interface components and navigation must be operable. Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard interface. 2.1.1 (A) Keyboard: All functionality of the content is operable through a keyboard Interface. 2.1.2 (A) No Keyboard Trap: Focus can be moved to or from a component of the page using only a keyboard interface. Guideline 2.2 Enough Time: Provide users enough time to read and use content. 2.2.1 (A) Timing Adjustable: User can turn off, adjust, or extend time limits set by the content. 2.2.2 (A) Pause, Stop, Hide: There is a mechanism for the user to pause, stop or hide any moving, blinking, scrolling or auto-updating information. Guideline 2.3 Seizures: Do not design content in a way that is known to cause seizures. 12 WEBGUIDE BEREA.EDU 2016 PAGE 13 2.3.1 (A) Three Flashes or Below Threshold: Web pages do not contain anything that flashes more than three times in any one second period. Guideline 2.4 Navigable: Provide ways to help users navigate, find content and determine where they are. 2.4.1 (A) Bypass blocks: A mechanism is available to bypass blocks of content that are repeated. 2.4.2 (A) Page Titled: Web pages have titles that describe the topic or purpose. 2.4.3 (A) Focus Order: If a web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. 2.4.4 (A) Link Purpose (In Context): The purpose of each link can be determined from the link text alone. 2.4.5 (AA) Multiple Ways: More than one way is available to locate a web page within a set of web pages. 2.4.6 (AA) Headings and Labels: Headings and labels describe topic or purpose. 2.4.7 (AA) Focus Visible: Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. Principle 3: Understandable – Information and the operation of user interface must be understandable. Guideline 3.1 Readable: Make text content readable and understandable. 3.1.1 (A) Language of Page: The default human language of each web page can be programmatically determined. 3.1.2 (AA) Language of Parts: The human language of each passage or phrase in the content can be programmatically determined. Guideline 3.2 Predictable: Make web pages appear and operate in predictable ways. 3.2.1 (A) On Focus: When any component receives focus, it does not initiate a change of context. Examples of this: a form submitting automatically when a component receives focus, launching new windows when component receives focus. 13 WEBGUIDE BEREA.EDU 2016 PAGE 14 3.2.2 (A) On Input: Changing the setting of any user interface component does not automatically cause a change of context. 3.2.3 (AA) Consistent Navigation: Repeated navigational mechanisms occur in the same relative order each time they are repeated. 3.2.4 (AA) Consistent Identification: Components that have the same functionality within a set of web pages are identified consistently. Guideline 3.3 Input Assistance: Help users avoid and correct mistakes. 3.3.1 (A) Error Identification: If an input error is automatically detected, the item is identified and the error is described to the user in text. 3.3.2 (A) Labels of Instructions: Labels or instructions are provided when content requires user input. 3.3.3 (AA) Error Suggestion: If suggestions for correcting an input error are known, then the suggestions are provided to the user. 3.3.4 (AA) Error Prevention (Legal, Financial, Data): For web pages with legal commitments or financial transactions, submissions should be reversible, data should be checked for errors, and a mechanism should be available for reviewing, confirming, and correcting before finalizing submission. Principle 4: Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies. Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies. 4.1.1 (A) Parsing: In content implemented using markup languages, elements have complete start and end tags, are nested according to specifications, do not contain duplicate attributes, and IDs are unique. 4.1.2 (A) Name, Role, Value: For all user interface components, the name and role can be programmatically determined and set.1 The process of implementing these accessibility compliance points requires four kinds of labor. 1. Web development at the coding level to make web pages behave in accordance with accessibility guidelines. Over time, many of the compliance points will have “canned” solutions (mostly built into Berea.edu 2016 templates). 14 WEBGUIDE BEREA.EDU 2016 PAGE 15 a. For example: Rules governing the appearance of fonts so that contrast between font color and background always meets or exceeds a contrast ratio of 4.5:1 (compliance point 1.4.3). 2. On-going content analysis to: a. Ensure readability (Guideline 3.1) b. Ensure text-alternatives exist for all non-text content (Guideline 1.1) 3. Standardize and secure components of content so they are readily understood wherever in the website they are applied. a. For example: A button labeled “Give to Berea” can be applied on many pages within many subsites of Berea.edu--and typically this button will always hyperlink to the same page in the Give to Berea subsite. This button should have the same label, be the same size and same color wherever it appears (Compliance point 3.2.4). 4. Routinely conduct usability tests and upgrade Berea.edu accordingly. Ensure that Berea.edu performs with current and future assistive technologies. 15 WEBGUIDE BEREA.EDU 2016 PAGE 16 SEARCH ENGINE OPTIMIZATION (SEO) At its base level, SEO involves assigning key words and phrases to content components in a website using code that is searched by the search engines. When search engine users enter those words in the search field, sites and pages with those words in their text or their code are earmarked, prioritized and presented to the user as one “hit” in a “list of hits.” The catch is, where on that list might your site be positioned? Obviously, number 5 on the list is much more likely to draw a visitor than is number 55 or 500. To engage in search engine optimization is an effort to bring your website pages as close as possible to the top of lists produced by the search engines. Of course, key words or phrases aren’t the only criteria for ranking a site’s position in a list. The perceived importance of the site is a factor—determined by the popularity of the site, the number of other sites who have hyperlinks to the site in question, and many other factors. Starting with Berea.edu 2016, the college will apply this short list of “SEO best practices.” 1. Using Google Analytics we will select our most popular pages in Berea.edu 2016. We will do some key word and phrase investigations. 2. Derive key words and phrases from the college’s mission and Great Commitments, and then determine the usage of these words and phrases in online searches. Such investigation might include the following prospective key words and phrases: a. Liberal arts college based on Christian values (and southern liberal arts college based on Christian values) b. College with full tuition scholarships for all students c. College with history of interracial education d. College with history of co-education e. College with focus on southern Appalachian territory f. College with focus on sustainability and plain living g. College with focus on student crafts industries h. College with focus on balance between work, learning and service i. Derive key words and phrases for selected high-performance pages 16 WEBGUIDE BEREA.EDU 2016 PAGE 17 The validity of chosen key words and phrases is determined through research and investigation. Essentially, this means entering the key words and phrases into the search engines and assessing the results: Do the results constitute a list in which Berea College belongs? If Berea.edu does not “belong” among the sites that are on the list the key word or phrase is probably not a good choice. Do the results themselves suggest alternatives? For example, the key phrase “college with focus on balance between work, learning and service” may return a list of trade schools with apprenticeship opportunities. Perhaps we would change our phrase to: “liberal arts college with balance between work, learning and service.” The key to success in determining good key words and phrases requires an outcome that is a commonly used search word or phrase by our desired visitors (prospective students and their families, prospective faculty and staff, prospective donors, general media, higher education media and philanthropy media). We will use Google Analytics to baseline and then compare and contrast site performance when we are visited as a result of keyword searches. The results of these analyses will be shared with the web advisory committee. 17 WEBGUIDE BEREA.EDU 2016 PAGE 18 CONTENT GUIDELINES PLANNING AND RE-PLANNING WEB CONTENT Your readers scan more than read Your readers have used search or a navigation menu, breadcrumbs trail, a bookmark or a hyperlink to get to this page Now that they’re here, they are looking for a pay-off. Web guru Ginny Redish, in her book Letting Go of the Words4, says that before we start writing we should finish this question: I’m writing this so that (who?) (can do what?) In other words, Know your audience Know your mission Now, write simply and expediently. Keep sentences short. Use subtitles to break up your text and pepper those subtitles with your key words and phrases. TEXT We are now well into our third decade of user studies that illuminate visitors scanning web text but not reading it word-for-word. The largest demographic of web users knows what they want to read and they will scan everything and anything that stands between them and their prize. So what are the prizes they seek? Their prizes are facts, answers, instructions, processes, products, diversions and terse (not verbose) news, about every imaginable topic. And the search engines serve this stuff up with breathtaking precision. 4Letting Go of the Words, ©2014(2nd Edition) by Redish & Associates, Published by Elsevier, Inc. All rights reserved. 18 WEBGUIDE BEREA.EDU 2016 PAGE 19 Takeaways: Use key words/phrases from your SEO research in your page. They are in the SEO code, but also use them—sparingly—in the page title and in sub-titles. Remember: these expressions brought some of these people to your page from a search engine. Your excited visitors are optimistic about finding what they want. They may slow down and read a little. 1. Draft your text without thinking about its scan-ability and readability. Later, use the Hemingway Readability App5 to “draw down” your text’s point score to at least Grade 10, but preferably into single digits.6 a. You will need to revise sentences identified as “hard to read.” b. You will need to revise sentences identified as “very hard to read.” c. You will need to simplify some phrases (alternatives provided). d. You will need to dispose of adverbs (where possible). e. You will need to dispose of passive voice (where possible). 2. Break up your large blocks of single paragraph text into several smaller blocks and where possible insert subtitles that suggest text is changing from one subject to another. People scanning will read subtitles and, if they contain words they used in a search engine, they will scan the following text, too. 3. Keep your online text projects “light.” Consider 1,000 words the outer edge of what’s doable. 4. Do not let sentences containing lists exist as long lines of coma-separated words … change them into structured lists, which are scannable. For example: “She said washing day involved collecting clothes, separating them into types requiring a certain temperature of wash water and different kinds of detergent, then dry some in the electric dryer and dry some on an outside line, then separate them by who wears them, fold them and put them away in the right rooms.” Here’s the better web version of this sentence: She said washing day involved: 5Hemingway Readability App: www.hemingwayapp.com 6The Hemingway App is based on a customization of the Flesch Kincaid Reading Ease and Grade Level test. The app’s scale goes well beyond the 12 grades of “common education,” and it uses particularly disturbing non-numerical scores like “post collegiate” when the text is extraordinarily dense. 19 WEBGUIDE BEREA.EDU 2016 collecting clothes separating them into types requiring PAGE 20 o a certain temperature of wash water and o different kinds of detergent then dry them o some in the electric dryer o and dry some on an outside line then separate them by who wears them fold them and put them away in the right rooms PHOTOGRAPHS Photos are an expected component of virtually all web sites. It is dangerously easy to add a photo to a web page. Working with photos involves the following steps: 1. Understanding ownership, copyright and use 2. Picking or correcting to the right size and resolution for Berea.edu 2016 3. Using photo editing software to provide necessary “finishing touches.” Understanding ownership, copyright and use Photography constitutes a type of intellectual property and most photographs that you see on the web are copyrighted by someone. While it seems easy to copy a photograph and use it in your web site, if it’s copyrighted and you are caught using a photo without permission, you may have to pay. (Note: Sometimes copyright can be quite complex, especially if models and other professionals were involved with creating the photo.) 20 WEBGUIDE BEREA.EDU 2016 PAGE 21 Berea College Marketing & Communications has some “stock” photography on Fileshare. Staff and Faculty of Berea College may use these images on their Berea.edu 2016 subsites: //fileshare/PR/multimedia/photography/ (available only to those with my.berea access). Size and resolution for Berea.edu 2016 See Appendix B (page 33) for photo size recommendations. Your photo resolution for the web should be 72 pixels per inch (ppi). This is the lowest resolution that resolves well on the screen and it speeds downloading photos to the web page. Finishing Many photos can be significantly improved by applying some digital darkroom touch-up. The most common “fixes” include: Adjusting contrast and brightness. There are various ways to do this depending on the editing software you use. Sharpen or blur. Many photos appear “soft.” This happens when edges of elements in the image are not well defined. Sharpening helps define the edges. Blur does the opposite; it purposely softens the edges. This is one way of subduing a busy background and/or making the primary subject stand out. (Note: Pictures that are “soft” because of “camera shake” are often impossible to sharpen.) Hue and saturation. Some photos appear “washed out” and this can often be repaired by adjusting the hue and adding just a dab more saturation to the colors. Cropping is typically done for one or the other of these reasons: (a) reshape the image— make it wider or narrower, make it taller or shorter; or (b) adjust the position of important subjects in the photo—e.g. take out empty space to the right of the subject to “center him up.” For whatever reason cropping occurs, it always means removing portions of the image. And because you are altering the original image you should always save the original image, then rename and save your cropped version. REQUIRED TEXT WITH IMAGE There are three kinds of text associated with images that we use as policy in Berea.edu. 1. Title — Use the exact same text in the “Alt Text” field (see #2, below). 21 WEBGUIDE BEREA.EDU 2016 PAGE 22 2. Alternative text, a.k.a. Alt Text – This is a sentence required by our accessibility guidelines. It is text that can be machine-read aloud to visitors with visual disabilities. 3. Captions – Captions can be more than one sentence and are intended to help people understand the significance of the image and how it applies to the subject of the page. Captions are also another good place to use your key words and phrases. All three of these text elements can be added to the image when it is uploaded to the WordPress media library. There are lots of photo editing software programs that you can find by Googling “photo editing software.” My favorite is Adobe Photoshop Elements (now up to version 15). Available for $60 by itself or, if bundled with Adobe Premier Elements (for editing video) pay $100. INFOGRAPHICS Infographics are typically a combination of sketch and text to impart a message, describe a process, or motivate a call to action. Sometimes photos are also a part of the graphic and video can be used, too. Infographics pose accessibility problems and “responsivity” problems— meaning their utility on large screens and posters may be much more apparent than their utility on pocket-sized smart phones. It is still true that a well-crafted infographic is a powerful communications tool. In the case of infographics it may be best to allow them to flourish in the big screen environment but provide alternatives for small-screen users. Whenever possible, duplicate the text in the infographic as “text only.” Place it conspicuously on the page, title it appropriately, add text where necessary to replace graphic elements. VIDEO Video has become a common media in all kinds of web sites. The following practices generally apply to video within Berea.edu 2016. 22 WEBGUIDE BEREA.EDU 2016 PAGE 23 Videos on the web are large files. For this reason, we don’t store video files in Beea.edu 2016. Media Libraries. Instead, we warehouse our videos in a Berea College channel on YouTube or Vimeo. Embeds on Berea.edu 2016 pages are usually limited to productions running no longer than 15 minutes. Longer productions (e.g., performances) may be hyperlinked from Berea.edu 2016 page to a Berea College channel on YouTube or Vimeo. All videos displayed on Berea.edu 2016 pages are to be closed captioned (with on or off capabilities) We are sensitive to production value and will always favor meritable videos. In addition to closed captioning—which is necessary for Berea.edu 2016 to be compliant with current minimum accessibility guidelines for online video—we would also like a full audio transcript and a succinct written description of the video. Transcripts (published as text content) and descriptions of the video that contain key words will collectively help SEO and accessibility as well as attract visitors to your video. There are lots of video editing software programs that you can find by Googling “video editing software.” My favorite is Adobe Premiere Elements (now up to version 15). Available for $60 by itself or, if bundled with Adobe Photoshop Elements pay $100. 23 WEBGUIDE BEREA.EDU 2016 PAGE 24 PERSISTENT COMPONENTS Many persistent components are elements of Berea College’s “brand.” For example, this logo: The Berea College logo (in some authorized version) appears on every page of Berea.edu. No part of the college has more brand equity than the College logo. All official web materials should be readily identified as being from Berea College. In Berea.edu 2016 branding is “built in” to the WordPress theme and templates. Each page header and footer contain our branding and identity elements. Requirements All web pages must include the Berea College official logo. 24 WEBGUIDE BEREA.EDU 2016 PAGE 25 NAVIGATION Search The search feature on every page of Berea.edu works like a search engine that’s focused on the content of Berea.edu. The SEO applied to each page assists in Berea search just as it does webwide search engines. When the search feature on a Berea.edu page has completed its scan of Berea.edu it will provide a list of the pages it has discovered. The search feature is accessed by selecting the magnifying glass icon in the upper right area of the page. Menus Menus are lists of hyperlinks designed to make finding specific information as intuitive as possible. The most persistent menu in Berea.edu 2016 is the horizontal menu above the banner on every page using a 2016 template. (While conversion is in progress, unfinished sites and pages will still be in the 2009 design, which does not support this persistent horizontal menu.) This menu, located on top of and toward the bottom of the banner image adds icons to some of our most important subsites and focuses on “action” rather than subsite titles. “Apply” takes visitors to the Admissions subsite. “Give” takes visitors to the Give to Berea subsite. “Visit” takes visitors to a “Visit Our Campus” page in the Admissions subsite. 25 WEBGUIDE BEREA.EDU 2016 PAGE 26 Right nav is the most prevalent menu location for all Berea.edu 2016 subsites. This “table of contents” is persistent throughout its subsite. 26 WEBGUIDE BEREA.EDU 2016 PAGE 27 Graphics and Interface A. Official Logo Policy - Level System Any logo intended to represent Berea College is the property of the College and must adhere to all guidelines here and elsewhere in the official Graphics Style Guide. The three-level system addresses current logos and logos that will need to be revised or created in the future. Please refer to the guidelines below for proper use at all levels. Contact the Associate Vice President for Marketing & Communication to initiate design of all logos. Level One These brand symbols are the strongest visible symbols of the College. They are strong enough to identify Berea in the marketplace by themselves. These logos can be used non-commercially by anyone at the College. See Section 2 for rules regarding the College Seal. Level one examples: Level Two Level two logos pair Berea College with a department or functional unit name in a graphic file. The importance of this approach is to provide a valuable customer navigation tool and build unity across all College units. The unit name must be set in Open Sans, below the College name set in Adobe Jenson Pro (examples at right). These logos are created exclusively by Marketing & Communications and Printing Services. They are available upon request. Level two examples: 27 WEBGUIDE BEREA.EDU 2016 PAGE 28 Level Three Level three marks represent a broad group of diverse sub-brands such as alumni groups, funded student clubs and organizations, special projects, and externally facing programs. Level three logos preferably use level one logos (brand symbols), brand fonts (see Section 4: Typography) and Berea Blue in their design. If the design does not incorporate a brand symbol, then the words “Berea College” must be part of the mark (see level three example, below). If, because of an agreement with other institutions, Berea College is not part of the group’s official name, the words “Berea College” need to be used as part of the logo’s design when appearing in Berea College promotional, communication, or event materials. Level three example: Continued use of logos and marks created prior to April 2015 is generally permitted. Any exceptions will be identified and evaluated by the AVP for Marketing & Communications. New level three logos require the approval of the AVP for Marketing & Communication. The AVP will consult with senior graphic designers in evaluating proposals. 28 WEBGUIDE BEREA.EDU 2016 PAGE 29 B. Official Logo Policy - Student Organizations All recognized student organizations are permitted to create and use their own logos. Student groups can include existing level one logos to mark their affiliation with the college, but they are not permitted to alter those logos in any way. However, student organizations are not permitted to use the College Seal for any purpose. a. Student organizations are permitted to identify their affiliation with the college through the proper use of official Berea logos and trademarks on all products, publications, flyers, and documents. Please see Section 3: Publication Policies for clarification. b. Requests for permission to use any college logo or mark must be initiated by a student from the requesting organization. Requests from a national organization or other non-Berea entity affiliated with the student organization will not be granted. c. Student organization logos are not allowed to contain words and images that conflict with the values expressed in the Student Handbook and The Eight Great Commitments. The following is a partial list of themes, topics, and actions to be avoided: i. Contain no material advocating, inciting, or producing lawless action or lewd behavior. ii. Contain no words or images suggesting threats, intimidation, or discrimination of any kind. iii. Contain no words or images suggesting alcoholic beverages, illegal drugs, or drug paraphernalia. C. Official College Seal Policy The Berea College seal is reserved for official documents and selected uses approved by the Office of the President. The official Berea College Seal is distinct from the official Berea College logo. The college logo should serve as the predominant mark on any form of day-to-day college communication with external audiences. The intent of this policy is to preserve the use of the Berea College Seal as a distinct and dignified mark reserved for formal representation of the college. Official documents which utilize the seal may include diplomas and graduation collateral (e.g. invitations, etc.), transcripts, legal documents, contracts, and official reports such as the Berea College Strategic Plan. 29 WEBGUIDE BEREA.EDU 2016 PAGE 30 At the discretion of the Office of the President, the seal may also appear on products sold by the Berea College bookstore or its affiliates including items such as cufflinks, lapel pins, plaques, etc. These items Must not conflict with existing college policy or codes of conduct. Must not promote the use of regulated goods and services (e.g. alcohol, gambling, etc.). Must not include weaponry. Must not appear on household items (e.g. cleaning implements, appliances, etc.). Must not appear on or be included as a part of any toy or game item (e.g. playing cards, balls, etc.). Must not appear on consumable items of any kind (e.g. packaging, food items, etc.). The Office of the President may, at its discretion, veto the production or sale of any item utilizing the Berea College Seal. Items produced without approval of the Office of the President will be discarded at the expense of the department, program, or individual responsible. Please consult with the Associate Vice President for Marketing & Communication before beginning production of any item utilizing the Berea College Seal. D. Color Graphic designers at Berea College tend to employ a palette utilizing primarily blue and white with a sparing use of orange. However, there are additional “accent” colors which may also be used sparingly to support design. The specifications for these colors are as follows: 30 WEBGUIDE BEREA.EDU 2016 PAGE 31 31 WEBGUIDE BEREA.EDU 2016 PAGE 32 E. Typography The following typefaces are recommended for their legibility, integration with the College identity and brand consistency. The online Graphics Style Guide (at www.berea.edu/imc/graphic-style-guide) includes entire font families for download (different weights and characters) of these typefaces. These font families can be downloaded and installed on any College computer. 32 WEBGUIDE BEREA.EDU 2016 PAGE 33 This list of WCAG 2.0 Level AA Principles, Guidelines and Compliance Points is excerpted from “Solving Web Accessibility: Leaving No One Behind,” Copyright 2015 by David Berman and contained in a White Paper by 3PlayMedia, Inc. 1 33 PAGE 34 WEBGUIDE BEREA.EDU 2016 APPENDIX A: On line learning opportunities 1. Lynda.com https://www.lynda.com/WordPress-tutorials/WordPress-Essential-Training/3725422.html?srchtrk=index%3a0%0alinktypeid%3a2%0aq%3awordpress+essential%0apage%3a1%0as%3arelevance%0a sa%3atrue%0aproducttypeid%3a2 Berea College has an institutional arrangement with Lynda.com that lets us take online courses without subscribing individually. Lynda.com’s “WordPress-Essential Training” is very comprehensive and those I know who have used this track to learn WordPress have been very pleased. 2. WordPress101 https://www.wp101.com/ 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. $29 for 12-month access to these video tutorials The Dashboard Post vs. Pages The editor Creating a new post Post formats Edit an existing post Categories and tags Creating and editing pages Adding images How to embed video 11. Using the media library 12. Managing comments 13. Creating links 14. Changing the theme 15. Adding widgets 16. Custom menus 17. Installing plugins 18. Adding new users 19. Useful tools 20. Settings and configuration 3. Visual Composer Video Tutorials Academy https://vc.wpbakery.com/video-tutorials/ Free! 1. Visual Composer Installation Guide 11. Visual Composer Activation and 2. Visual Composer Navigation Interface 3. Start Building Page or Use Templates 4. Drag and Drop in Visual Composer 5. Clone Elements in Visual Composer 6. Add Visual Composer Row and Column 7. Add and Edit Text 8. Add and Edit Images 9. Add and Edit Image Gallery 10. Image Filters 12. Image Source Controls 13. Create and Reuse Templates 14. Inner Row Structure 15. Custom Heading Element 16. Tabs, Tours and Accordions 17. Add Background Color or Image 18. Full Width Row 19. Front End Editor Guide Modes 20. Element Design Options License When more online learning opportunities are discovered, Appendix A will be updated. APPENDIX B: Photo sizes (recommendations) 34 WEBGUIDE BEREA.EDU 2016 PAGE 35 Digital photographs are measured in pixels. For web purposes, we make the “density” of the photo 72 pixels per inch (ppi). While this results in “low resolution” photos, the download time is very fast and most monitors and browsers resolve good images at 72 ppi. (While 72 ppi works well for computer monitor resolution, it does NOT work well for print applications. This is one of the many reasons we recommend you set aside your original version of a photo and create a 72 ppi version just for web use.) Thumbnails are small and usually square photos. Typical sizes include: 100x100, 150x150 and 200x200. (Remember, all width and height pixel measurements imply a 72 dpi resolution.) Thumbnails are frequently used in subsites that have a “staff totem” page with thumbnail-sized photos alongside names and titles. Visit this page to view a “staff totem” page, using traditionally square thumbnails: https://primary.berea.edu/avp/staff/ Visit this staff totem page that uses thumbnails that are slightly taller than their width: https://primary.berea.edu/pfe/leadership-team/ Staff portraits: Usually, staff totem pages also contain a hyperlink to each staff or faculty profile page. (On the totem page you just get the thumbnail, name and title. You typically click on the individual’s name to link to his or her profile page.) On the profile page, the picture of the individual is around 250 px wide and 350 px tall. This is good for a typical waist-up portrait. See this profile as example: https://primary.berea.edu/avp/dr-linda-strong-leek/. Content photo at top of 2-column template: A photo shot in landscape orientation can often be cropped to fit nicely in the left column—the “content column”—of a 2-column template page: https://primary.berea.edu/mus/performance-ensembles/black-music-ensemble/ 35 WEBGUIDE BEREA.EDU 2016 PAGE 36 960 px is the full available width of the content column. This means you can start with any photo that is already 960 px wide or wider. Don’t try to increase the size of a photo so it will use up all available space. Inevitably 72 ppi photos will become soft if they are enlarged. Slideshows and Sliders: At one time slideshows and sliders at the top of pages were quite common. Unfortunately, as we become more accessible to visitors with disabilities, the use of these animated photo bundles is counterproductive. Most of the time sliders and slideshows have associated text (even if it’s just “alt text”). This means, each time an image comes around that text will be read anew by the visitor’s screen reading software. Very problematic if the visitor is trying to hear the rest of the text on the page! So, in the rare case where there may be good reason to mount a slideshow or slider, we will disable its auto-rotate feature. (A setting adjustment.) We recommend people then use the navigation icons to step through the photo array at their own pace. Photos Embedded in Text: It is common to embed relatively small photos in text. Embedded photos should take up no more than 45% of the content column width (approximately 470 px wide). If you are starting with a 6x4” photograph, after you set your resolution to 72 ppi adjust the size by selecting the half-page width—470 px—and select “constrain proportions” in your photo editing software. In whatever words your software uses, this means “I am dictating the width of the image but want the height to be calculated by the software so the resulting image has the same width/height proportions as the original.” Constraining proportions prevents the image from getting “fat” or “skinny,” “tall” or “short.” It will be smaller than the original, but nothing will be squished or stretched. When you select photos to embed in text you can position them flush against the left margin, flush against the right margin, or in the center. Note: Centering a photo in a paragraph of text is problematic in WordPress. You will have white space gaps to the left and the right of the photo because the text doesn’t wrap around both sides of the picture. Banner photos at the very top of pages carry one or two of our persistent navigation menus and occasionally some integrated text. 36 WEBGUIDE BEREA.EDU 2016 PAGE 37 The above design is limited to the Berea.edu home page; however, banner images are available for subsite use on their home page and secondary pages as well. To place correctly in Visual Composer, banners must be 1024 px wide and 192 px tall. The persistent menu at the very top of the home page—“About / Admissions / Academics ….”—also appears above subsite banners. Here are three subsite banner samples: The above banners are smaller on this page. 37 WEBGUIDE BEREA.EDU 2016 PAGE 38 SIZING FOR VIDEO All or most Berea College videos over the past three years have been recorded in High Definition. This gives us the 16:9 widescreen format. Also, recall that we store actual video files on extraneous commercial servers—YouTube and Vimeo and probably others. One of Visual Composer’s really handy tools is the video player element. Install the video player in a row and/or column on your page, then copy the URL where your video lives. The video player element has a field for this URL. Other things you can adjust in the element’s dashboard are size of the player screen (100% meaning all available space down to 10% in 10% increments). You can also select your alignment option: left, center or right. One thing to remember about online videos. Both YouTube and Vimeo have “full screen” setting capability. This means you can make your video window as small as necessary to fit available space. Users know from the icons at the bottom of the video player window that they can always go to full screen mode. 38
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