STRATEGIES FOR CREATING PORTFOLIO RULES FOR CLIENT LISTS There are many reasons why segmenting your client base can be helpful, especially when you are managing data for several accounts at once in a database similar to PortfolioCenter. This document is designed to help you think about the process of creating client lists in PortfolioCenter and guide you to some resources to help you create and manage those lists once you are ready to use them. There are two primary uses for Portfolio Rules in PortfolioCenter: Smart Sets – used in global functions such as global reports, interval and/or billing calculations, wizards and exports, sets provide you with a shorter list of clients so you have fewer accounts to manage during these functions. A Smart Set includes only the accounts that meet a saved set of specified criteria (called a Rule in PortfolioCenter) in account details and can be updated regularly as account details change. Portfolio Views – Like the Smart Set, a Portfolio View is a filtered list of clients based on a Rule. However, in addition to the filtered list, a View contains columns of data from account details to show you details you may need to perform certain functions successfully. For example, you can create a view of taxable accounts and include columns of data to include the taxable check box, State of Primary Residence, and other important settings in the portfolio details. You can use Views on the Main Portfolios tab as well as in the Portfolio Data Manager and the data is updated each time you save or run the rule. PARTS OF A PORTFOLIO RULE A portfolio rule defines what portfolios are included or excluded from the list. At minimum, you must define a single criterion for the rule that contains at least one field (column), one operator, and one value. Let’s describe these parts using the example of building a rule based on the Advisor named Adam. Column – the portfolio and/or group detail field and it can be any standard or custom field. The data in this setting is telling the rule to look at this field. For example, if you select Advisor Name – a standard column – in this field, the rule is only going to look at the Advisor Name field when the rule is activated for a Smart Set or a Portfolio View. Operator –the part of the statement that determines what – or how much – of the column (field)’s value to consider. The number of operators available depend on the data type in the column; can be mathematical symbols (=,<>, >, <, etc.), usually for numerical or date fields, and/or statements (is blank, is not blank, starts with, ends with, contains…), usually for text or list fields. Using the example above, we want to include accounts that have the Advisor Name Adam in the portfolio details, so we’d select = as the operator. Value – the contents of the field you want to include in the evaluation. This part of the setting should be data you would normally find in the field, such as list values, numbers or text. Using the example above, we want to include accounts that have the Advisor Name Adam in the portfolio details, so we’d select Adam from the list as the Value. At the end of this example, the argument for the rule is Advisor Name = Adam. DocumentID: SPT012533 Last Updated: April 18, 2013 GROUPING CRITERIA A single criterion is the minimum requirement. However, to create truly targeted and useful rule, you can group multiple criteria. You can group criteria to include all, any or some combination of all of some kinds but not all. There are two levels of grouping Grouping Criteria (AND / OR) – this grouping option is found inside the Define Criteria dialog. This grouping option allows you to string together several criteria together to make a criteria set. AND includes only the portfolios that contain all of the arguments in the criteria set. The more arguments you add, the smaller the list becomes. OR includes portfolios that contain any of the arguments in the criteria set. The more arguments you add, the larger and less filtered the list becomes. In the example above, the rule states that the result list should include any portfolio that has either John or Adam as the advisor will be included in the results. Grouping Sets of Criteria (ANY / ALL) – this grouping option is found on the Edit Rule details. This grouping option allows you to group criteria sets built in the Define Criteria dialog. ALL includes only the portfolios that meet all the criteria and/or criteria groups created in the Define Criteria dialog. The more arguments, the smaller the results list. ANY includes portfolios that meet any of the criteria and/or criteria groups created in the Define Criterial dialog. The more argruments, the larger and less filtered the list. In the example above, the rule states that the result list should include any portfolio that is in billing cycle 1, is open and a billiable client and has either John or Adam as an assigned advisor. Note Although the examples in this section only show Portfolios, the same information applies to Groups. However, be careful in how you create rules that include both portfolios and groups because you may have a situation where a group AND a member portfolio are a part of the results list. For that reason, you may want to consider creating rules for groups separately from rules for portfolios. Strategies for Creating Portfolio Rules for Client Lists Page 2 of 3 PLANNING CLIENT LISTS The most successful implementation of portfolio rules is the result of planning. Use this checklist to guide you through the planning and implementation process Plan for lists based on functions you perform. For example, if you have different billing scenarios, plan to create a list for each billing scenario, or if you have different reporting functions, plan to create a list for each type of reporting. If you need help with ideas for planning lists, see the document Top Rules to Consider when Organizing Your Clients for commonly created lists. Once you know lists you want, plan for the data you need to support those rules. Evaluate the data you have in the standard fields, review the custom fields you already have in the database, and make a plan for creating new custom fields. When and where possible, plan to use default values to streamline data entry so new accounts are automatically set up to be incorporated into the appropriate client lists. See the documents Defining Custom Portfolio Fields and Using Default Values to Streamline Data Entry for more information. Use the Portfolio Data Manager to populate the data you need to support the rules. Use the All Portfolios and/or the All Portfolios and Groups views and add the columns for the data you need to validate and/or enter. Use the powerful sort and filter functions in the view to ensure the data is complete. See the document Working with the Portfolio Data Manager for more information, tips and techniques for working with data for the Portfolio and Group details. Build the rules in the Rules Manager and check the results before applying them to views and/or smart sets. See the document Working with Rules for more information about using the rules manager to create and test the rule results. Use the same rule to create a View that can be used both in the Portfolio Data Manager and on the main portfolios tab, and Smart Set, which can be used for global reporting, wizards and exports. For more information about the various ways to create a view, see Views Overview: What They Are and How to Use Them and for more information about creating a Smart Set using an existing Rule, see Using Set Builder to Create a Smart Set. Train your staff on the appropriate way to enter and manage data in the portfolio details so that once the lists are implemented, they are maintained properly. Use the resources available in the Data Management portion of our Learn How section on schwabpt.com to help you train your staff. If you need additional assistance with training, see the Training options available on schwabpt.com. For institutional audiences only. © 2013 Schwab Performance Technologies® (“SPT”). All rights reserved PortfolioCenter® is a product of Schwab Performance Technologies® (“SPT”). SPT is a subsidiary of The Charles Schwab Corporation separate from its affiliate Charles Schwab & Co., Inc. (“CS&Co”). CS&Co is a registered broker-dealer and member SIPC that provides brokerage services, while SPT licenses software and provides related technology products and services. Individual names, account numbers and contact information listed in this document are fictional and not intended to reflect any existing individuals. Both real and fictional securities are listed in the document. Securities and strategies reflected in the document are for educational purposes only and are not, nor should they be construed as, recommendations to buy, sell, or continue to hold any investment nor do the accounts listed reflect individual securities accounts or holdings. Any similarity to an existing individual or account is purely coincidental. Screen shots are provided for illustrative purposes only and may be abridged. Strategies for Creating Portfolio Rules for Client Lists Page 3 of 3
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