4/2/2017 Qlik Support Welcome eyal Home About Support Knowledge Cases Environments Licenses Profile Logout Qlik.com Partner Portal Software Downloads Qlik Sense Proxy cannot communicate with Repository service due to too many certificates Article Number:000029792 | Last Updated:31/03/2017 Show Feed Follow Rate This Article (Average Rating: No Rating) Show Properties Did this article help solve your issue? Yes No Description When users get error "Page doesn't exist" upon opening Qlik Sense Hub or QMC while Proxy service is already up and running, a potential cause is that the server currently trusts too many certificates. This huge number of certificates may prevent the use of Qlik Sense default certificate to communicate between Repository and Proxy services. Further symptoms indicating this root cause may include: No process is listening at 443 (could not telnet 443 from local machine) Proxy log complains that Proxy cannot communicate with Repository service In Windows event log, there is a warning that the server currently trusts too many certificates, similar to the screenshot below. This can be verified by opening MMC > add Certificates (Local Computer) > expand Trusted Root Certification and see how many certificates are trusted there. Resolution Consider the followings: Review the certificates trusted by the server and remove those that do not really need to be trusted Reinstall Qlik Sense on a clean Windows environment https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?id=ka5D00000004RqTIAU 1/2 4/2/2017 Qlik Support Trademarks | Cookie & Privacy Policy | Terms of Use | License Terms Copyright © 19932016 QlikTech International AB, All Rights Reserved. https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?id=ka5D00000004RqTIAU 2/2
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