Quality Technology & Quantitative Management Vol. 10, No. 2, pp. 221-240, 2013 QTQM © ICAQM 2013 A Dominant Maintenance Strategy Assessment Model for Localized Third-Party Logistics Service under Performance-based Consideration Yi-Kuei Lin, Jong-Jang Lin and Ruey-Huei Yeh Department of Industrial Management National Taiwan University of Science and Technology, Taipei, Taiwan (Received January 2012, accepted July 2012) ______________________________________________________________________ Abstract: The partnerships of performance-based contracting (PBC) between government and original equipment manufacturer (OEM) have been well demonstrated in most studies, but very few attempts have been made at such partnerships between a foreign government (FG) and a localized third-party logistics (3PL) supplier while they operated the same system. This article constructs a principal-agent model to support resource allocation, and then uses it to analyze commonly observed risk-aversion contracting between a FG customer (principal) and a localized 3PL logistics supplier (agent) with cooperative game combinations by fixed payment, cost-sharing incentive, as well as a performance incentive conditions. Finally, a real military logistics service application in Taiwan is demonstrated by the assessment model to generate the maximum utilities while under cost-sharing incentive condition by using offset obligation between FG and OEM. Keywords: Dominant strategy, performance-based contracting, principal-agent, risk-aversion, third-party logistics (3PL). ______________________________________________________________________ Acronyms 3PL third-party logistics DCS direct commercial sales FB first-best solution FG foreign government FMS foreign military sales MRO repair and overhaul OEM original equipment manufacturer PBC performance-based contracting PBL performance-based logistics SCMP strategic commercial maintenance policy TG Taiwan government Notation a cost reduction effort B backorder CT total cost 222 Lin, Lin and Yeh Cs fixed cost F(x) cumulative distribution function (cdf) f(x) probability density function (pdf) H Bordered Hessian determinant i index to indicate ith subsystem j index to indicate jth subsystem, where i≠j L repair lead time distribution n distinct subsystems in a system N number of system O repair pipeline (on-order) inventory r risk aversion ratio s inventory of subsystem TC+ cost-plus contract TF fixed price contract TP fixed price contract combined with penalty item TPB performance based contract cost sharing weighting factor uncertainty in total cost δ Lagrange multiplier f hardware cost a software cost m summation cost for all MRO actions λ Poisson rate μ mean repair lead time penalty weighting rate ρ coefficient of variation σ standard deviation a incurring disutility fixed payment 1. Introduction T here has been an increasing interest about the performance-based logistics services contracting relationship between customer and service supplier in capital-intensive industrial domains such as aerospace, defense and public transport since the last decade of 20th century [18]. In fact, performance-based contracting (PBC) is a major shift in logistics for highly complex systems for offering a novel logistics service approach in the given industries above. It is also known as “power-by-hour” in commercial airliners or “performance-based logistics” (PBL) in defense industries by assessing industry best A Dominant Maintenance Strategy Assessment Model 223 practices and developing a dominate maintenance strategy [6]. This effort especially emphasized the importance of the best-value partnerships between government and industries about the maximum operational effectiveness of the system, i.e. purchasing system performance outcomes instead of individual parts or repair actions on a predetermined level of availability to meet the customer’s objectives. As the result, there exists a critical element of PBC about the clear separation between the customer’s expectations and the supplier’s implementation. Furthermore, the PBC explicitly identifies what is required, but the supplier concentrates their attentions on fulfilling the requirement [11]. As a consequence of this flexibility, PBC should promote new and improved ways to manage spare-parts inventory, reduce administrative overhead, negotiate contracts, and make resource allocation decisions. Over the past years, most studies about logistics services partnerships between government and industries focused on customer who operates N identical-assembled products (“systems”, which should be helicopters, tanks, frigates and other equipments etc.). Each system is composed of n distinct major subsystems, e.g. a helicopter can represent as avionics, engine(s), landing gear, main/tail rotor blades and/or fire-control (weapon) etc. Meanwhile, each subsystem should be produced and maintained by a unique original equipment manufacturer (OEM), and be simplified as a single composite item by ignoring the indenture structure in the subsystem’s bill of materials [6]. The above-mentioned framework has been well demonstrated in logistics services partnerships between customer and OEM, e.g. the U.S. government and its defense industries. There are three distinct models are blended together in this article: First, Sherbrooke [16] introduced METRIC model for heuristic optimization algorithms in allocating inventory resources for multi-echelon and multi-indentured environments. Subsequent models were focused on improving computational efficiency and incorporating more realistic modeling assumptions by enabling the management of service parts inventory resources planning in real applications, e.g. aerospace and defense industry [17], as well as developing a framework for software solutions in various industries [4]. Second, numerous papers studied the principal-agent models and applied with various field, Scherer [15] introduced the theory of contractual incentives to optimal cost sharing under the impact of risk aversion condition in defense procurement, McAfee and McMillan [11] introduced an analysis for government contract bidding under significant cost-related risks. Furthermore, Kim et al. [6-7] focused on outcome-based reimbursement policies for risk aversion, and studied cost-plus and fixed-price contracts in the context of after-sales support and compare them with performance-based contracts between OEM and government. Finally, Pasternack [14] showed that coordination between a customer and a supplier can be achieved with buy-back contracts. Cachon [1] presented a survey about supply chain coordination with contracts, which noted numerous contracts could be utilized to achieve supply chain coordination and the subsequent profit allocations differ. Nagarajan and Sošic´ [13] gave a survey on using cooperative bargaining models to allocate profit between supply chain members. Zhao et al. [21] focused on the economics efficiency of options, and deployed a cooperative game approach to address the coordination of supply chains by option contract problems. However, very few attempts have been made at such partnerships between a foreign government (FG) and localized third-party logistics (3PL) supplier, and those observed phenomenon real existed in many other countries where OEM does (and will) not locate his branch MRO facilities. For example, a FG customer operates military related systems, which were purchased by foreign military sales (FMS) or direct commercial sales (DCS) 224 Lin, Lin and Yeh channels from U.S. government, therefore some of the subsystems are maintained by localized 3PL Supplier(s), which are located at the same country or location with the FG customer for the system’s requirements of availability. The above relationship result from the 3PL supplier may award the logistics service contract under authorities from OEM and some incentive conditions from the FG customer, e.g. request OEM transfer the MRO technologies to 3PL supplier by using the obligations of offset or industrial cooperation agreement between OEM and FG customer. The above-mentioned relationship between government, OEM, FG and 3PL supplier can be illustrated in Figure 1. Foreign Country FG Contracting for Logistics Service Country of OEM FMS Offset Obligations 3PL Supplier USG Contracting for Logistics Service OEM Authorities Figure 1. Relationships between government, OEM, FG and 3PL supplier. Such a radical variation in the contracting approach has caused confusion among supplier of logistic services, as well as few academic literatures develop the frameworks with respect to how such contracting should be evaluated. On the basis of an increasing interest in the partnerships between FG customer and 3PL supplier, this article will interpret as follows: First, we interpret the observed phenomenon about the major difference of MRO sequence between OEM and 3PL supplier, then derive cost structure and specify contracting terms by principal-agent model. Second, we present four contracting types in order to determine the maximum expected utility of 3PL supplier by using optimization with equality constraints method, under considering the 3PL supplier is risk-averse and its actions can be completed observable, i.e. the first-best solution (FB), due to the FG customer and 3PL supplier constitute a coalition by contract selection and enforcement, and which may enforce cooperative behavior as a typical cooperative game. Finally, a real contracting evaluation framework for military logistics service case study in Taiwan is demonstrated. The result of our framework indicates the expected utility under incentive condition, which is souring from the aforementioned offset obligations between Taiwan government (FG customer) and OEM set, should constitute a dominant maintenance strategy for both government and 3PL supplier parties through various contracting assessment. 1.1. MRO Sequence via OEM and 3PL The current studies employed a typical sequence of MRO for a subsystem i by OEM [6] as the following steps: A Dominant Maintenance Strategy Assessment Model 225 (1) Failures of the subsystem i is assumed to occur at a Poisson rate λ and independently from failures of any other subsystems j. (2) OEM sets up an inventory of spares, and maintains a repair facility for actions of MRO, since the subsystem i was in develop phase for the system. Those inventory and facility were controlled by a one-for-one base stock policy. (3) A failed assembly/component (unit) in subsystem i should be replaced by a working unit (if it is available) from the inventory of supplier i immediately. (4) If the replacement is unavailable, a backorder Bi should be occurred, and results in subsystem i becomes inoperable. (5) The failed unit enters the repair facility, modeled as an M/G/∞ queue and ample capacity [17]. Figure 2 illustrates this sequence between customer and OEM. Backorder Inventory Owned by OEM Subsystems in Deployment Repair Facility Figure 2. The current typical MRO sequence by OEM [6]. This paper employed a few attempted to occur at a Poisson rate λ and independently from failures of other subsystems j. (1) The 3PL supplier sets up and maintains a repair facility under the assistance from OEM, and the FG customer maintains an inventory of spares. Those inventory and facility were controlled by a one-for-one base stock policy. (2) A failed assembly/component (unit) in subsystem i should be replaced by a working unit (if it is available) from the inventory of supplier i immediately. (3) If the replacement is unavailable, a backorder Bi should be occurred, and results in subsystem i becomes inoperable. (4) The failed unit enters the repair facility, modeled as an M/G/∞ queue and ample capacity. Figure 3 illustrates this sequence between FG customer and localized third-party supplier. 226 Lin, Lin and Yeh Backorder Owned by FG Customer Inventory Owned by 3PL Supplier Subsystems in Deployment authorities OEM Repair Facility Figure 3. The MRO sequence by 3PL supplier. From those two MRO sequences have been discussed above, we can recognize that there existed major difference in step 2 as follows: First, the OEM may ignore the cost of establishing the MRO facility in OEM sequence, due to which has been apportioned charges previously in the development phase of the subsystem; however, the cost of establishing the MRO facility and the technical assistances cost must be considered in 3PL supplier sequence, and this circumstance let the 3PL supplier seriously consider the risks to implement the MRO contracting for the subsystem before not awarding the MRO authorities from OEM and export license from the country of the OEM; and not having an outsourcing volition from FG customer. Second, the OEM usually set up the inventory of spares in OEM sequence, differs greatly from the FG customer set up the inventory of spares in 3PL supplier sequence. It was resulted from the FG customer usually considered the uncertainties or risk factors which the 3PL supplier may not have or out of the MRO authorities from OEM by export control regulations or other business considerations; and the FG customer may not deal contract(s) with the 3PL supplier/OEM for some reasons. Table 1 summarizes the major difference between the current typical MRO sequence by OEM and the MRO sequence by 3PL suppliers. Table 1. Major difference in MRO sequence between OEM and 3PL suppliers. Sequence by Deference items Cost to establish MRO facility Cost for inventory of spares OEM (Typical) Ignore Set up by OEM 3PL supplier Facility cost and technical assistances cost from OEM Set up by FG customer 2. PBC Analysis of 3PL Supplier Consider the failure of the subsystem i is assumed to occur at a Poisson rate λ, and independently from failures of any other subsystem j. The FG customer maintains an inventory of spares and which is controlled by a one-for-one base stock policy, which allow a failed subsystem may be replaced from the inventory immediately under the replacement A Dominant Maintenance Strategy Assessment Model 227 is available; or a backorder may occur under the replacement above is unavailable. This backorder is not only assumed to affect system inoperable, but the downtime of the subsystem also leads the downtime of the system. As regards the failure, we idealize the repair facility with ample capacity, i.e. infinite number of servers; the defective subsystem enters the repair facility and modeled as an M/G/∞ queue. It is considered a reasonable approximation in many circumstances, and also leads to the repair lead times of different items are independent [17]. It takes on average lead time Li to repair the failure of the subsystem, and once the task is completed, the repaired subsystem is placed in the inventory. In addition, forward and return transportation lead times are incorporated into the repair lead time, and which are assumed to be independent of the customer location [20]. The backorder Bi of subsystem is a random variable which is observed at a random point in time while steady state is reached. The FG customer chooses a spare stocking level si for subsystem i, therefore these are related to each other through Bi Oi si . (1) The stationary random variable Oi represents the repair pipeline (on-order) inventory, and Feeney and Sherbrooke [5] introduced Palm’s Theorem to state that Oi is Poisson distributed for any repair lead time distribution with the mean of the subsystem i i Li . (2) Consider the subsystem is typically expensive and have long-turn operational life cycle, no subsystem is discarded during the entire lifecycle of system. Finally the MRO sequence is a close-loop sequence and FG customer owns a total of nN + si units of subsystem. This failure rate is fixed as an approximation, due to the finite population means λ is a function of the number of working units in this closed-loop sequence. Nevertheless, this approximation is reasonable in our assumptions context is satisfied in practice for most repairable subsystems on basis of the condition: E Bi si Li nN si . (3) This condition ensures that, on average, the number of subsystems being repaired at any given time is relatively smaller than the total of nN + si units of the subsystem, and the correction due to state dependency can be ignored. Afterward, the repair pipeline (on-order) inventory Oi is distributed continuously with cumulative distribution function F(x) and probability density function f(x), which have nonnegative conditions for 0, and F (0) 0 . Therefore, the distribution of Bi can be obtained from Pr Bi x si Pr O x si , (4) E Bi si si 1 F x dx . (5) Than we derive the differentiation from (5), dE Bi si 1 F si 0, ds (6) 228 Lin, Lin and Yeh d 2 E Bi si dsi2 f si 0. (7) Hence the expected backorder Bi is decreasing and convex in inventory si. 2.1. 3PL Supplier Cost We use fixed and variable components to derive the fixed cost Cs of the 3PL supplier. The fixed components contain with building up cost term, e.g. hardware section such as facility founding cost f ; software sections such as authorities and technical assistance (by OEM) cost a , and the summation cost for all MRO actions m through C s f a m . (8) The fixed cost of logistics may be reduced by an incentive item a, which is the 3PL supplier’s cost reduction effort by itself. We set there exist an incurring disutility a of the 3PL supplier, which is a convex increasing, therefore a 0 and a 0 . In this article, we assume a can be assessed by the FG customer. This convention, we effectively assume that the reduction effort a is the 3PL supplier’s own discretionary decision and, hence, the FG customer does not subsidize the 3PL supplier’s internal cost for it. In other words, the FG customer reimburses the undisputable direct cost only. In the sequel, Chen [2] assumed a quadratic functional form a ka 2 , k 0. 2 (9) On the basis of the above discussion, Laffont and Tirole [8] presented a relationship, which is under an observable condition by the FG customer and a basis of reimbursement conditions, about the total cost CT for the 3PL supplier through CT C s a . (10) Where the variable component ε represents the uncertainty in total cost that is beyond 3PL supplier’s control, and it is uncorrelated with backorder Bi, we therefore obtain Cov , Bi 0 . This assumption does not consider an alternative, whereby the 3PL supplier’s effort impacts the reliability and/or repair capabilities of the subsystem with or without extra technical assistance from OEM. 2.2. Contracting Terms and Utilities We now consider one payment of FG customer to one 3PL supplier which is comprised of a fixed payment i , a reimbursement for the 3PL supplier’s total cost CT , and a backorder-contingent incentive payment Bi . Specifically, it has the form T CT , Bi CT Bi . (11) Where the parameters , and are determined by both FG customer and 3PL supplier in the contract. Parameter is the fixed payment, is a cost sharing weighting factor of 3PL supplier by FG customer, and is the penalty weighting rate for backorders Bi incurred by the 3PL supplier. Furthermore, Scherer [15] demonstrated the risk-averse of the 3PL supplier by expected mean-variance utility through A Dominant Maintenance Strategy Assessment Model 229 E U X E X rVar X 2 (12) . The risk aversion factor r with 0 r , and r R , such that greater r is the more risk aversion the 3PL supplier has. This utility function has been widely used in recent operations management literature because of its tractability. Kim et al. [6] derived the expected utility function E U s (T (CT , Bi ) CT ) (a ) a, si of the 3PL supplier by a given contract T CT , Bi through Equations (9) and (10) ka 2 (1 )(C s a ) E Bi si r (1 ) 2 2 Var 2 r 2 Var Bi si 2 . (13) The first three terms together of (11) represent the expected net income of the 3PL supplier, whereas the fourth term is internal disutility for exerting cost reduction effort. The last two terms, respectively, represent risk premiums associated with cost and performance uncertainties. is Similarly, the expected utility function E U c ( Ti (CT , Bi )) a, si of the FG customer ( (C s a ) E Bi si r 2 Var 2 r 2 Var Bi si ). 2 (14) The first three terms together of (12) represent the expected net payment of the FG customer; the last two terms represent the penalties in case backorders Bi incurred in the MRO sequence. The 3PL supplier is assumed to have fixed reservation utility in one contract duration; therefore he can gain by not participating in the trade with the FG customer. Our representation of the logistics services support relationship is based on the standard single-location, steady-state repairable model with a take-it-or-leave-it contract. Under the assumptions of the model, the sequence of events is as follows: (1) The FG customer acquired numbers of the system and set the base stock levels of spares inventory; (2) The FG customer offers the 3PL supplier a take-it-or-leave-it contract; (3) The 3PL supplier accept or reject the contract, under the technical assistance by OEM; (4) Once the 3PL supplier accept the contract, who will set the maintenance facility and take cost reduction measures by OEM; (5) Realized costs and backorders are evaluated at the end of the contract horizon; (6) 3PL supplier is compensated according to the contract terms. 3. Constitute Dominate Strategy Consider the FG customer and 3PL supplier has submitted the above Sequence of Contracting Events in a PBC environment, i.e. the FG customer and 3PL supplier constitute a coalition by contract selection and enforcement, and which may enforce cooperative behavior as a typical cooperative game [12]. Furthermore, the 3PL supplier is risk-averse and its actions can be completed observable, i.e. under the first-best solution (FB), hence we can evaluate the effectiveness of the most widely used contract forms by controlling and in (8): 230 Lin, Lin and Yeh (1) A pure fixed price contract TF with 0 and 0 , thus the contracting term TF CT , Bi . (2) A common practices that combined TF with penalty item TP by 0 1 and 0 , thus TP CT , Bi Bi . (3) A cost-plus contract TC+ with full reimbursement by 0 and 0 1 , thus TC CT , Bi CT . (4) A performance based contract TPB with TPB CT , Bi CT Bi . 0 1 and 0 1, thus The above proposition is simply demonstrated in real practices: first, the FG customer keeps to minimum budget and risk for system sustainment, it results the FG customer serious concern the penalty in contract to ensure the claim can be effective protected. Secondly, the 3PL supplier keeps to maximum utilities and it causes the 3PL supplier shall make his best cost sharing effort to ensure the maximum profit. Table 2 summarizes the FG customer and 3PL supplier behaviors under all of these contract combinations, which can be integrated as a typical normal form of game theory. Table 2. Incentive effects of various contracting combinations. Cost sharing Penalty FG Customer 3PL Supplier 0 TF C , B TP C , B B 0 0 1 0 1 TC C , B C TPB C , B C B Therefore we can derive the expected utility function E U ( x ) of the FG customer from (14) and the 3PL supplier from (13) with the above contracting type by weighting parameters and . Table 3 summarizes the expected utility combinations of the FG customer and 3PL supplier in the above contracting type. Table 3. Expected utility of various contracting combinations. Type 3PL Supplier E U s ( x ) FG customer TF TP ( EBi si r 2 Var Bi s i TC+ ( (C s a) r 2 Var ) 2 2 ) ( (C s a) E Bi si r 2 TPB r 2 ka 2 Var r 2 2 ka 2 (C s a) E Bi si 2 Var B Var i si r r 2 2 2 ka 2 Var ( 1 )( C s a ) r( 1 )2 2 2 ka 2 (1 )(C s a ) E Bi si 2 Var Bi si 2 Var 2 r (1 ) r 2 2 (C s a ) VarBi si ) 2 Var 2 3.1. Optimization with Equality Constraints The primary purpose of imposing a constraint is to give due cognizance to certain limiting factor present in the optimization problem under discussion. In real practices for any contracting, the best utilities in some constrained conditions, i.e. finding the stationary A Dominant Maintenance Strategy Assessment Model 231 values, are always the most interested issue for every contracting party. When the constraint is itself a complicated or when there are several constraints to consider in Table 2, we here resort to a known method of Lagrange-multiplier [19] to convert the four contracting types of constrained-stationary value into a form, hence we let is the Lagrange multiplier to observe the optimization with equality constraints by the following four theorems to specify the conditions with constraint varies ( , ) in Table 2. Theorem 1: (Utility of fixed pricing contracting TF) We have U F (c s a ) Var ka 2 r , 2 2 (15) s.t. budget constraint of FG customer Cg . (16) By using Lagrangian, there exists none maximum expected utility U F* . Proof. The Lagrangian for utility maximization problem is U F* (c s a ) Var ka 2 r (C g ). 2 2 (17) By setting partial derivatives ( U U U ) , , a as simultaneous equations, i.e. the first-order condition, which can be written as U C g 0, U 1 ka 0, a Var U 0. 2 (18) The solution of simultaneous equation (18) can be find as C g , 1 a , k Var 0. (19) Hence we use the solution in (19) and find 3PL supplier’s utilities U F* ( C s ) 1 . 2k (20) For a constrained extremum about the expected utilities of 3PL supplier E U a, , subject to constrained budget of FG customer, the second-order necessary-and-sufficient conditions should be revolved around the algebraic sign of the second-order total differential d 2U , evaluated at a stationary point by Bordered Hessian determinant H [19] to check the second-order necessary-and-sufficient condition for a maximum by bordered 232 Lin, Lin and Yeh Hessian determinant 0 Ca C H F Ca * U aa U a* C U *a * U 0 0 0 0 1 0 0. 0 0 0 (21) Thus we conclude the second-order sufficient condition is not satisfied for maximum expected utility U F . Theorem 2: (Utility of fixed pricing with penalty item contracting TP) We have Var Bi si Var ka 2 U P (C s a ) E Bi si r r 2 2 2 2 (22) s.t. budget constraint of FG customer C g E Bi si r 2 Var Bi si . 2 (23) By using Lagrangian, there exists a maximum expected utility U P due to the second-order sufficient condition is satisfied the constrained optimum. Proof. The Lagrangian for utility maximization problem is Var Bi si Var ka 2 r r 2 U P* (C s a ) E Bi si 2 2 2 Var B i si (C g E Bi si r 2 ). 2 (24) By setting partial derivatives ( U U U , , ) a as simultaneous equations (24) can be written as Var B s U C g E B s r 2 0, 2 U 1 ka 0, a Var B s U Var 1 2 0. 2 2 (25) The solution of simultaneous equations (25) can be find as Var B s Var , 2Var B s 1 a , k 2(C g E B s ) . 2Var B s (26) A Dominant Maintenance Strategy Assessment Model 233 Next, check the second-order necessary-and-sufficient condition for a maximum by bordered Hessian determinant 0 Ca C H P Ca * U aa U a* C U *a * U 0 0 0 k -1 0 -1 0 k 0. 0 (27) Thus, we conclude the second-order sufficient condition is satisfied for a maximum expected utility U P . Theorem 3: (Utility of cost-plus contract TC+) We have U C (1 )(C s a ) Var ka 2 r (1 )2 , 2 2 (28) s.t. budget constraint of FG customer C g (C s a ) r 2 Var . 2 (29) By using Lagrangian, there exists a maximum expected utility U C due to the second-order sufficient condition is satisfied the constrained optimum. Proof. The Lagrangian for utility maximization problem is U C* (1 )(C s a ) Var Var ka 2 r (1 )2 (C g (C s a ) r 2 ). (30) 2 2 2 By setting partial derivatives ( U U U , , ) a as simultaneous equations can be written as Var U C g (C s a ) r 2 0, 2 U ka 0, a Var B s Var U (1 ) 2 2 0. 2 2 (31) The solution of simultaneous equations (31) can be find as 1 2 , 2 1- 2 , a k 2 C g C s a r Var (32) . 234 Lin, Lin and Yeh Next, check the second-order necessary-and-sufficient condition for a maximum by bordered Hessian determinant 0 Ca C H Ca * U aa U a* C U *a * U 2Var 0 1 1 k 2 0 0 0 Var k 4 Var 2 2 4 2 0. (33) Thus, we conclude the second-order sufficient condition is satisfied for a maximum expected utility U C . Theorem 4: (Utility of performance based contract TPB) We have Var Bi si Var ka 2 r (1 ) 2 r 2 , U PB (1 )(C s a ) E Bi si 2 2 2 (34) s.t. budget constraint of FG customer C g (C s a ) E B s r 2 Var B s Var r 2 . 2 2 (35) By using Lagrangian, there exists a maximum expected utility U PB due to the second-order sufficient condition is satisfied the constrained optimum. Proof. The Lagrangian for utility maximization problem is Var B s Var ka 2 U PB (1 )(C s a ) E B s r (1 ) 2 r 2 2 2 2 Var B s Var C g (C s a ) E B s r 2 r 2 . 2 2 (36) By setting partial derivatives ( U U U , , ) a as simultaneous equations can be written as Var Bi s i Var U C g (C s a ) E Bi si r 2 r 2 0, 2 2 U 1 ka 0, a 2Var 2Var B s Var B s U 2 Var 2 1 0. 2 2 2 The solution of simultaneous equations (37) can be find as (37) A Dominant Maintenance Strategy Assessment Model 235 1 2 C g C s E B s k , r 2Var 2Var B s 1 a , k (38) 1 2 Var 2Var B s . 2Var 2Var B s Next, check the second-order necessary-and-sufficient condition for a maximum by bordered Hessian determinant 0 Ca C 0 0 0 k 2 0 2Var 2Var B s 0 0 C * H PB C a U aa U a* U *a U * 2Var 2Var B s k 2Var 2Var B s 4 2 (39) 2 0. Thus, we conclude the second-order sufficient condition is satisfied for a maximum expected utility U PB . 4. A military logistics Example with Risk-Averse 3PL Supplier In this section we present a real MRO service contracting evaluation with a risk-averse 3PL supplier in Taiwan for military logistics. This typical example demonstrates how our model in this article can be applied in a real practice to support the long-term strategic commercial maintenance policy (SCMP) and negotiations about an eight years contract between Taiwan government (TG), i.e. FG customer, and a local 3PL supplier under authorities from OEM in Taiwan. Type T series engine is a family of turbo-shaft engine, which powered a current N=100 (or 190 at the end of 2015) military twin-engine helicopters are deployed in the fleet and plus 10% engines of total fleet for spare by TG. Table 4 summarizes the budget constraint considerations under a general situation, i.e. without critical mission requirements, about the MRO capability requirements of type T series engine. Table 4. Considerations about MRO capability requirements of type T series engine. FG Customer Contract duration: 8 years Budget constraint =$19.8M Type T engine n=200, s=20 Type T engine unit cost c=$0.5M Max. penalty rate =10% 3PL Supplier Facility founding cost f : $2.5M Software cost a : $0.3M/yr for 3 years Breakeven: 5 years Unit MRO Cost: $0.2M per engine Profit: 10% of unit MRO cost 236 Lin, Lin and Yeh Table 5 summarizes the estimated data by 3PL supplier about the yearly MRO and backorder quantity in contract duration before contracting. Table 5. Estimated MRO/ Backorder Data in Contract Duration by 3PL supplier. Year MRO Backorder 1st 10 1 2nd 8 0 3rd 8 1 4th 9 0 5th 9 1 6th 9 0 7th 10 0 8th 10 1 Total 73 6 For this SCMP contracting under a selected availability target, an incentive term was offered for supporting the software cost of 3PL supplier by using an offset obligation between TG and OEM, based on a prerequisite which the 3PL supplier started to build the MRO capacity of the Type T series engine system. In this example, we first derive cost sharing weighting factor a Cs 0.05. (40) In addition, this SCMP contracting value ($19.8 million) reaching the threshold for large procurement definition in "Enforcement Rules of the Government Procurement" of TG, thus we can derive 0.1 as the maximum penalty weighting rate. Second, we determine values of parameters k and Var by using the following approach. Let K be the 3PL supplier’s fixed cost such that K E K . (41) For 3PL supplier, we derive that the expected fixed cost is 36 times higher than the unit cost cu. The maximum of cost reduction a 1/ k is assumed to be 1 1.5 E K , thus k 7 . 36c u (42) For the sake of simplicity, we also assume that the coefficient of variation Var E K . (43) We infer the risk aversion coefficient for 3PL supplier by using a simplistic market capitalization of a representative manufacturer of such a Type T engine subsystem, e.g. if OEM of helicopter is chosen as the customer and OEM as the supplier, we calculate the risk aversion ratio of r rn 6. rN (44) Furthermore, we also infer a numerical coefficient of variation ρ, in order to discriminate three scenarios with small (ρs), medium (ρm), and high (ρh) cost uncertainty. These numerical values can be captured by setting cost uncertainty of small ρs 1 2.5 , medium ρm 1 2 and high ρh 1 1.5 , where represents the numerical value of standard deviation, which comes from the cumulative distribution function of the normal distribution. Hence the numerical ρ can be calculated as A Dominant Maintenance Strategy Assessment Model 237 s 1 2.5 1 Pr( 2.5 x 2.5 ) 1 0.9875 0.012 (45) m 1 2 1 Pr( 2 x 2 ) 1 0.9544 0.045 (46) h 1 1.5 1 Pr( 1.5 x 1.5 ) 1 0.8663 0.143 (47) Therefore we can determine the optimal expected utilities of both parties, which are presented in Table 6 by contracting types and cost uncertainty. Table 6. Expected optimal contract utility solutions of FG and 3PL supplier. Contracting Type TF TP TC+ TPB ρs=0.012 FG 3PL -19,800 3,002 -19,798 3,001 -19,029 3,782 -19,027 3,780 ρm=0.045 FG 3PL -19,800 2,779 -19,798 2,777 -19,030 3,580 -19,028 3,579 Unit: $1,000 USD ρh=0.143 FG 3PL -19,800 2,121 -19,798 2,120 -19,033 2,987 -19,029 2,985 Furthermore, we summarize the priority about contracting choices for both parties in Table 7, under the numerical value in Table 6, cost uncertainty and rational cooperative game behavior conditions. Table 7. Expected contracting choices priority for FG and 3PL supplier. ρs=0.012 ρm=0.045 ρh=0.143 FG TPB> TC+>TF> TP TPB> TC+>TF> TP TPB> TC+>TF> TP 3PL TC+> TPB> TF> TP TC+> TPB> TF> TP TC+> TPB> TF> TP In views of maximum profits for 3PL supplier, minimum budgeting for FG and cooperative game behavior conditions, we observe the results in Table 6 and Table 7 as follows: (1) As generally expected, the expected numerical solutions indicate higher uncertainty results lower expected utilities for all four contracting types; (2) The expected contracting choice priority for 3PL supplier should be TC+, TPB, TF, and TP, due to maximum profits consideration. However, same priority for FG should be TPB, TC+, TF, and TP, due to minimum budgeting consideration; and (3) TPB and TC+ should be the dominant maintenance strategy for this real logistics service contracting, due to (a). the numerical solutions exhibit the TC+>TPB with little difference by expected profits to 3PL supplier such as TC TPB TF TP , (48) and TPB>TC+ with same little difference by expected budgeting to FG such as TPB TC TF TP . (49) (b). an incentive term for supporting the software cost to 3PL supplier from OEM, by using offset obligation between FG and OEM. 238 Lin, Lin and Yeh 5. Conclusions Good faith is always an essential ingredient to many contracting relationships [9]. This paper has taken the view to present a dominant maintenance strategy approach based a effective formulation to estimate the expected utilities for a selected military logistics service contracts under SCMP in Taiwan such that both parties share expected utilities in a bargaining way, which very few attempts have been made at such partnerships between a FG customer and localized 3PL supplier. By blending the classical problem of managing MRO service with principal-agent model and cooperative game, we analyze the incentives with four commonly used contracting arrangements, fixed-price (TF), fixed-price with penalty item (TP), cost-plus (TC+), and performance-based (TPB). In the model studied, we assume that FG customer provide a cost incentive condition by using offset obligation from OEM, the results demonstrate that it does improve the expected utilities of 3PL supplier and reduce the payment of FG customer under a given target availability. The innovation is in explicitly modeling decision making for a dominant strategy and considering how FG consumer and 3PL supplier behave while facing uncertainties arising from both support costs and product performance. Specifically, the model is not only discover the incentive and penalty terms in the exhibit complementarily, i.e. the most concerned issue by 3PL supplier and FG customer in the same direction as cost uncertainty changes, but also allows both parties to make normative predictions with respect to how to evolve a dominant maintenance strategy which was very few attempts in literatures. Furthermore, this article recommend the TPB contracting type should be the first dominant maintenance strategy for FG consumer and 3PL supplier, due to the expected payment (budget) is less than other three contracting types under a given system availability target; and almost same expected utilities (profits) with TC+ contracting in such real military logistics service practice in Taiwan. More generally, the model developed here may perhaps find application in other areas insights, e.g. design for horizontal supply-chain integration (multi-agent) contracting and vertical supply-chain integration contracting, but where the assumption that parties can perfectly commit themselves via detailed written contracts is strained. References 1. Cachon, G. P. (2003). Supply Chain Coordination with Contracts. In Handbooks in Operations Research and Management Science (Edited by S.C. Graves, and A.G. de Kok), 11, 227-339. North-Holland. 2. Chen, F. (2005). 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Coordination of supply chains by option contracts: a cooperative game theory approach. European Journal of Operational Research, 207(2), 668-675. Author’s Biographies: Yi-Kuei Lin is a Chair Professor at the Industrial Management Department, National Taiwan University of Science and Technology, Taiwan, Republic of China. He received the B.S. in Applied Mathematics from National Chiao Tung University, Taiwan. He obtained the M.S., and the Ph.D., respectively in Industrial Engineering and Engineering Management Department at National Tsing Hua University, Taiwan. His research interest includes stochastic network reliability, performance evaluation, project management, and operations research. He has published numerous papers in refereed journals including IEEE Transactions on Reliability, Reliability Engineering & System Safety, Information Sciences, European Journal of Operational Research, Computers & Operations Research, and International Journal of Production Economics. 240 Lin, Lin and Yeh Jong-Jang Lin is a Ph.D. student and received his M.B.A. in the Industrial Management Department, National Taiwan University of Science and Technology, Taiwan. His research interest includes logistics supply chain management and decision analysis. Ruey-Huei Yeh is a Professor at the Industrial Management Department, National Taiwan University of Science and Technology, Taiwan. He received the B.S. in Industrial Engineering and Engineering Management Department at National Tsing Hua University, Taiwan, and M.S. & Ph.D. in the University of Michigan, Ann Arbor, U.S.A. His research interest includes reliability analysis, decision analysis, quality control, and warranty policies. He is currently an associate editor of IEEE Transactions on Reliability.
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