Using Labour Market Insight to Win Business Focus on the Work and Health Programme CONTENTS 3 Introduction 4 What is granular data and how can it help? 6 Focus on North West England 8 Focus on North East England 10 Focus on Central England 12 Focus on Southern England 14 Focus on Home Counties and London 16 Focus on Wales 18 Case Study: Remploy – Using data to transform the lives of disabled people ABOUT Emsi Emsi aims to connect the education, economic development and employment sectors together through the common language of labour market data. Through our granular market intelligence, we are partnering with over 100 organisations and institutions in these sectors, helping them better understand the needs of the labour market in which they operate. 2 | Using Labour Market Insight to Win Business INTRODUCTION The long awaited publication by the Government of its new framework for the Work and Health Programme – Umbrella Agreement for the provision of Employment and Health Related Services (UAEHRS) – clarified a number of high level issues. For instance, we now know that UAEHRS will account for £1.77 billion over the next four years. We know that they will be divided into seven lots, including a national one. And we know that in each of these areas, the five highest scoring suppliers, measured against a number of criteria including economic and financial standing, previous contract performance, and supply chain management, will be appointed onto the Umbrella Agreement. Beyond the frameworks themselves, one of the most prominent themes in the document is that of localism. For example, point 8.1 states: “Future contracts that may be called off the Umbrella Agreement will have a greater emphasis on localism due to the Government’s focus on devolving power to a more local level.” Successful contractors will need to engage in effective engagement with local partners, which will help to ensure that programmes “recognise and reflect local needs, priorities, strategies and resources” in order to “offer a comprehensive service that meets the needs of all of our customers.” According to point 9.5, some of the issues that will be considered at the mini competition or Call-Off stage will be the ability to demonstrate “Locality knowledge and customer insight” and “Alignment and integration of provision, services and funding streams within the context of local strategies”. Put another way, the difference between a successful bid and an unsuccessful one could well be the ability of the contractor to show they have a truly in-depth understanding of the labour market and employer needs, in the locality in which they are bidding for a contract. This raises the question of how such a truly in-depth understanding can be achieved. We believe that a big part of any solution is the use of granular labour market data. Over the next couple of pages, we take a look at what exactly is meant by granular labour market data, and then show how this might be of use to organisations involved in the UAEHRS framework, especially at the Call Off stage. Then from pages 6 to 17, we present some headline data from each of the six regional UAEHRS areas. On each left-hand side, there is high level industry and occupation data. Then on the right hand sides, we hone in on some more specific detail for each region. This information is of course just a tiny snapshot of the data that exists for each region, but it is intended to give you a flavour of how we can delve into the data, from high level to the more granular, and so begin to unpick the sector and occupational needs of each region and the local nuances within. Finally, on pages 18 and 19, we have included an example of how one organisation – Remploy – has been using granular data to identify new opportunities, and how this is helping them achieve their goal of transforming the lives of disabled people. Focus on the Work and Health Programme | 3 WHAT IS GRANULAR DATA AND HOW CAN IT HELP? We have made the claim that granular labour market data could be a big help to organisations involved in the Call Off stage within the UAEHRS framework. But what exactly do we mean by granular labour market data? By granular, we mean two things: firstly, data that can delve right down to the most specific geographical areas, and secondly data that can delve down to the most specific industry and occupation classifications (SIC 4 and SOC 4). Why are these two points so important? Regarding geographies, the UAEHRS areas are vast, and they cover some very disparate economies. For instance, the Southern area includes Brighton and Hove, the Cotswolds, Basingstoke and Deane, and Cornwall. Needless to say, these places have very different economies and therefore very different needs. Granular data is insight that can go beyond the larger geography, delving down as far as Local Authority level to reveal the true state of those smaller, very different economies. As for industries and occupations, it is one thing to look at data for a high level industry category such as Human health and social work activities, quite another to understand demand in the more specific industry categories within that sector, such as Hospital activities, Residential nursing care activities, and Residential care activities for learning disabilities, mental health and substance abuse. It is one thing to look at data for a high level occupation category such as Caring, leisure and other service occupations, quite another to understand demand in the more specific occupation categories within that classification, such as Teaching assistants, Nursing auxiliaries and assistants, and Care workers and home carers. Again, granular data is insight that can unpick the trends taking place within the most specific categories of industries and occupations. In addition, when we use the word “demand”, as we have done in the last paragraph, we are not simply speaking about knowledge of a local situation right now, but also data which looks at the likely situation in the years to come. Forecast data can tell us which industries are likely to grow over the next few years, what their occupational requirements are likely to be, and where this growth is likely to take place. Of course, all forecasting is subject to unforeseen circumstances. However, data that identifies which way a local or regional economy is moving, and therefore what its needs are likely to be in, say, three or five years, is bound to be hugely beneficial to any organisation that is looking to plan for the future. 4 | Using Labour Market Insight to Win Business In summary, the three constituent parts to truly granular labour market data are therefore: 1) Granular industry and occupation data down to the most specific classifications 2) Granular geographical data down to Local Authority level 3) Industry and Occupation forecasting based on past and current trends THREE USES OF GR ANUL AR DATA Putting all these parts together into one dataset gives a truly comprehensive window on each local economy, and can make the difference between a cursory knowledge of local need, and a really in-depth knowledge. But how can this help Employment-Related Service Providers? There are at least three different ways in which such data might prove helpful. Firstly, in terms of bidding at the Call-Off stage, granular labour market data can give an organisation the opportunity to show just how much they understand the current and future needs of the area and sector they are bidding for. The difference between bids often lies in the detail, and the ability to add robust contextual evidence is often the point that marks out the successful from the unsuccessful bid. For instance, in another sector we are involved in – the Further Education sector – one of our partner colleges, Leeds City College, recently won a contract worth around £500,000, with their use of granular labour market data forming an integral part of their bid, and being noted by the bid assessors who commented that: “The application provides strong contextual evidence for the need for the project and how it fits within an established set of processes and procedures… the external impact at all levels has been comprehensively explained.” The second use of granular labour market data is in helping organisations formulate a detailed operational plan to shape business development. This is true of the pre-bid process, where the data can help inform which sectors and areas to target, and it is also true of the post-bid process, in giving successful organisations the ability to better identify the employers they should be looking to engage with. For more details of how this actually works in practice, our Remploy case study on page 18 has a number of examples of how they are using granular data as part of their overall business strategy. Thirdly, it is also worth pointing out that data of this type has uses well beyond the Work and Health Programme. Again, it can be used again for strategic planning – which sectors shall we target, and where shall we target them – and also for bidding for projects within other funding streams and programmes. To summarise, granular labour market data gives organisations detailed understanding of the needs of sectors and areas they are involved in, as well as sectors and areas that they might consider expanding into. It also increases their chances of winning funding bids by adding robust context and detail to their applications. Focus on the Work and Health Programme | 5 FOCUS ON NORTH WEST ENGLAND NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 3,227,661 3,316,039 88,378 £23,965 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 509,987 Human Health and Social Work Activities 473,960 Manufacturing 331,693 Education 277,139 Professional, Scientific and Technical Activities 266,411 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Human Health and Social Work Activities 29,091 Construction 15,149 Professional, Scientific and Technical Activities 15,117 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 11,496 Accommodation and Food Service Activities 9,387 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 380,186 Administrative Occupations 309,863 Caring Personal Service Occupations 255,713 Business and Public Service Associate Professionals 237,131 Sales Occupations 229,527 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Caring Personal Service Occupations 9,997 Elementary Administration and Service Occupations 9,216 Administrative Occupations 8,646 Health Professionals 7,638 Business and Public Service Associate Professionals 7,411 6 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. Hospital activities The highest growth sector with 12,955 jobs forecast to be added between 2016-2021 Care workers and home carers The highest growth occupation with 5,203 jobs forecast to be added between 2016-2021 North West Processing of nuclear fuel The most niche industry with a Location Quotient* of 9.13 Textile process operatives The most niche occupation with a Location Quotient* of 2.03 Copeland The region’s niche industry – Processing of nuclear fuels sector – is mostly concentrated here with 9,728 jobs Manchester The biggest employing area with 348,793 jobs in 2016 Blackburn The fastest expected job growth between 2016-2021 at 5% Cheshire East The highest job growth outside the region’s major cities with 7,685 new jobs from 2016-2021 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 7 FOCUS ON NORTH EAST ENGLAND NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 4,439,205 4,576,399 137,194 £22,231 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 726,889 Human Health and Social Work Activities 674,724 Manufacturing 505,924 Education 401,081 Administrative and Support Service Activities 383,003 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Human Health and Social Work Activities 44,932 Construction 21,235 Accommodation and Food Service Activities 16,356 Administrative and Support Service Activities 15,903 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 15,069 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 544,860 Administrative Occupations 402,354 Caring Personal Service Occupations 346,189 Sales Occupations 325,170 Business and Public Service Associate Professionals 299,123 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Elementary Administration and Service Occupations 19,696 Caring Personal Service Occupations 15,449 Administrative Occupations 11,998 Health Professionals 10,644 Business and Public Service Associate Professionals 10,612 8 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. County Durham The region’s niche industry – Manufacture of coke oven products – is mostly concentrated here with 324 jobs Darlington The fastest expected job growth between 2016-2021 at 7% Leeds The biggest employing area with 426,802 jobs in 2016 North East Hospital activities The highest growth sector with 20,592 jobs forecast to be added between 2016-2021 Wakefield The highest job growth outside the region’s major cities with 5,345 new jobs from 2016-2021 Care workers and home carers The highest growth occupation with 7,216 jobs forecast to be added between 2016-2021 Manufacture of coke oven products The most niche industry with a Location Quotient* of 6.64 Coal mine operatives The most niche occupation with a Location Quotient* of 2.67 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 9 FOCUS ON CENTRAL ENGLAND NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 4,155,922 4,290,803 134,881 £23,182 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 741,417 Human Health and Social Work Activities 495,436 Manufacturing 472,627 Education 396,111 Administrative and Support Service Activities 345,586 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Human Health and Social Work Activities 31,410 Professional, Scientific and Technical Activities 16,950 Accommodation and Food Service Activities 16,543 Construction 16,453 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 16,363 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 507,451 Administrative Occupations 388,437 Caring Personal Service Occupations 300,227 Business and Public Service Associate Professionals 299,560 Sales Occupations 293,688 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Elementary Administration and Service Occupations 20,193 Caring Personal Service Occupations 13,401 Administrative Occupations 13,048 Business and Public Service Associate Professionals 9,833 Corporate Managers and Directors 9,278 10 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. Hospital activities The highest growth sector with 14,406 jobs forecast to be added between 2016-2021 Stoke-on-Trent The region’s niche industry – Manufacture of ceramic household and ornamental articles – is mostly concentrated here with 3,228 jobs Care workers and home carers The highest growth occupation with 6,642 jobs forecast to be added between 2016-2021 Manufacture of ceramic household and ornamental articles The most niche industry with a Location Quotient* of 5.18 Footwear and leather working trades The most niche occupation with a Location Quotient* of 2.59 Central England Birmingham The biggest employing area with 510,693 jobs in 2016 Luton The fastest expected job growth between 2016-2021 at 7% Milton Keynes The highest job growth outside the region’s major cities with 10,541 new jobs from 2016-2021 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 11 FOCUS ON SOUTHERN ENGLAND NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 5,470,309 5,678,844 208,535 £25,233 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 882,310 Human Health and Social Work Activities 696,013 Education 507,350 Professional, Scientific and Technical Activities 476,720 Accommodation and Food Service Activities 440,262 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Human Health and Social Work Activities 46,918 Professional, Scientific and Technical Activities 31,497 Accommodation and Food Service Activities 29,279 Construction 26,922 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 22,967 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 644,175 Administrative Occupations 484,936 Business and Public Service Associate Professionals 444,744 Caring Personal Service Occupations 397,681 Corporate Managers and Directors 385,453 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Elementary Administration and Service Occupations 27,650 Caring Personal Service Occupations 19,606 Business and Public Service Associate Professionals 16,737 Administrative Occupations 16,191 Science, Research, Engineering and Technology Professionals 15,198 12 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. Bristol The biggest employing area with 262,504 jobs in 2016 Plymouth The region’s niche industry – Building of pleasure and sporting boats – is mostly concentrated here with 2,411 jobs South Bucks The fastest expected job growth between 2016-2021 at 7% Southern England Wiltshire The highest job growth outside the region’s major cities with 9,035 new jobs from 2016-2021 Restaurants and mobile food service activities The highest growth sector with 16,463 jobs forecast to be added between 2016-2021 Care workers and home carers The highest growth occupation with 8,674 jobs forecast to be added between 2016-2021 Building of pleasure and sporting boats The most niche industry with a Location Quotient* of 3.53 Boat and ship builders and repairers The most niche occupation with a Location Quotient* of 2.62 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 13 FOCUS ON HOME COUNTIES AND LONDON NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 8,366,782 8,759,910 393,128 £29,680 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 1,207,932 Professional, Scientific and Technical Activities 974,422 Human Health and Social Work Activities 874,246 Administrative and Support Service Activities 833,082 Education 690,242 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Professional, Scientific and Technical Activities 70,640 Accommodation and Food Service Activities 60,639 Human Health and Social Work Activities 58,083 Construction 43,480 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 43,058 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 965,923 Business and Public Service Associate Professionals 792,321 Administrative Occupations 791,209 Corporate Managers and Directors 673,047 Business, Media and Public Service Professionals 583,706 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Elementary Administration and Service Occupations 51,526 Business and Public Service Associate Professionals 37,840 Administrative Occupations 35,103 Corporate Managers and Directors 32,496 Business, Media and Public Service Professionals 31,077 14 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. Peterborough The highest job growth outside the region’s major cities with 7,016 new jobs from 2016-2021 Home Counties and London Hammersmith and Fulham The region’s niche industry – Motion picture, video and television programme distribution activities – is mostly concentrated here with 1,670 jobs Broxbourne The fastest expected job growth between 2016-2021 at 9% Restaurants and mobile food service activities The highest growth sector with 33,115 jobs forecast to be added between 2016-2021 Sales and retail assistants The highest growth occupation with 12,936 jobs forecast to be added between 2016-2021 Westminster The biggest employing area with 715,806 jobs in 2016 Motion picture, video and television programme distribution activities The most niche industry with a Location Quotient* of 3.01 Arts officers, producers and directors The most niche occupation with a Location Quotient* of 2.22 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 15 FOCUS ON WALES NUMBER OF J O BS 2016 NUMBER OF J O BS 202 1 CHANGE 2016-202 1 AVE R AG E SA L A RY 1,298,097 1,337,109 39,012 £20,120 BIGGEST INDUSTRIES (SIC 1) Industry 2016 Jobs Human Health and Social Work Activities 208,593 Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 184,302 Manufacturing 146,461 Education 124,227 Accommodation and Food Service Activities 98,639 B I G G E S T G R OW T H I N D U S T R I E S ( S I C 1 ) Industry Change In Jobs (2016-2021) Human Health and Social Work Activities 13,464 Accommodation and Food Service Activities 6,961 Construction 4,993 Administrative and Support Service Activities 3,572 Professional, Scientific and Technical Activities 3,503 B I G G E S T O C C U PAT I O N S ( S O C 2 ) Occupation 2016 Jobs Elementary Administration and Service Occupations 145,615 Administrative Occupations 114,024 Caring Personal Service Occupations 111,534 Sales Occupations 91,896 Business and Public Service Associate Professionals 84,474 B I G G E S T G R OW T H O C C U PAT I O N S ( S O C 2 ) Occupation Change in Jobs (2016-2021) Caring Personal Service Occupations 5,290 Elementary Administration and Service Occupations 4,719 Administrative Occupations 3,336 Business and Public Service Associate Professionals 3,264 Health Professionals 2,745 16 | Using Labour Market Insight to Win Business REGIONAL PICTURE The graphic below gives a snapshot of the regional situation including job numbers, average wages, and local hotspots. Hospital activities The highest growth sector with 4,660 jobs forecast to be added between 2016-2021 Care workers and home carers The highest growth occupation with 2,689 jobs forecast to be added between 2016-2021 Striking of coins The most niche industry with a Location Quotient* of 22.67 Carmarthenshire The highest job growth outside the region’s major cities with 3,620 new jobs from 2016-2021 Aircraft maintenance and related trades The most niche occupation with a Location Quotient* of 4.20 Wales Rhondda Cynon Taf The region’s niche industry – Striking of coins – is mostly concentrated here with 716 jobs Carmarthenshire The fastest expected job growth between 2016-2021 at 5% Cardiff The biggest employing area with 204,926 jobs in 2016 * Location quotient is a statistical measure of industry concentration in an area compared to the rest of the country. Focus on the Work and Health Programme | 17 CASE STUDY –U sing Data to Transform the Lives of Disabled People Transforming the lives of disabled people has been at the heart of Remploy’s mission since it was founded more than 70 years ago. As the UK’s largest provider of disability employment, the organisation is currently helping over 2,500 businesses throughout the UK recruit and employ disabled people, and has supported over 100,000 disabled people into sustainable work in the last five years alone. A key goal for the organisation is to help disabled people by “facilitating their access to sustainable employment and careers.” One of the most important factors in achieving this aim is in their ability to expand into new markets, both in geographies they currently operate in and in areas they do not yet have a presence in. Yet the desire to open up new markets begs two questions: which markets and where? E X P LO R I N G DATA TO R E V E A L N E W O P P O R T U N I T I E S Successfully answering these questions depends to a large extent on being able to understand what the needs of employers are, and where the needs are greatest. By establishing which sectors are set to see growth, and where these sectors are, organisation’s can better shape their business at all operational levels and make good evidence-based decisions about where new opportunities might exist. It was for this reason that Remploy recently began partnering with Emsi to bring Labour Market Intelligence (LMI) into their business planning. Emsi’s granular data gives users a window on the labour market, from the national level right down to Local Authority level, and from the most generic industry and occupation classifications (SIC and SOC 1) down to the most granular (SIC and SOC 4). For Remploy, access to this level of detail is enormously helpful in terms of making more informed business decisions about which sectors and areas they might look to target in the future. 18 | Using Labour Market Insight to Win Business THREE COMPELLING USES OF LMI LOCALISM The uses of LMI are multifaceted, and Remploy have already begun using it in a number of ways to improve their ability to help disabled people into sustainable employment. One of the most important of these ways involves delving into data for the local areas where their sites are situated, in order to ensure that these sites are really representing the communities they serve. According to their Director of Business Development, Ayden Sims: “Using market data to understand the make-up of local communities allows us to make more informed decisions about current and future need, forge locally relevant partnerships and consider the development of new services that better support local people.” BID-WRITING Another application of LMI being used by Remploy is in bid-writing. One of the key areas that separates a successful from an unsuccessful bid is the ability to back up the application with real, hard data. By adding localised data on labour market trends and forecasts, Remploy have been able to demonstrate in their bids that they have a clear understanding of the employment needs of the areas in which they are bidding. As Ayden comments: “We found this of particular relevance during the recent DWP ESF bidding activity, where we were able to layer this information over our already detailed knowledge of the areas we bid, in order to create truly bespoke delivery approaches and reflect the needs of the customer group in that geography.” EMPLOYER ENGAGEMENT As you might expect, working with over 2,500 businesses means that Remploy place a heavy emphasis on employer engagement – both in the maintenance of existing relationships and in seeking out new ones. Once again, LMI is helping them achieve their goals, by firstly establishing which sectors are growing in an area, which in turn greatly simplifies the process of identifying which employers to target for engagement. According to Ayden: “The access to LMI gives us the opportunity to pro-actively identify and work with employers in growing sectors, taking time to develop relationships that suit the market needs of our customers now, as well as planning for what our customers may need in 5 years.” By using national, regional and local LMI to help shape their business decisions, Remploy looks set not only to expand in the coming years, but to do so in a way that really will help many more disabled people find sustainable employment and so transform their lives. Focus on the Work and Health Programme | 19 To find out more about how our data can help your organisation, contact Andy Durman: Email: [email protected] Phone: 07720 641651 Web: www.economicmodelling.co.uk Blog: www.economicmodelling.co.uk/blog Twitter: @Emsi_UK
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