Protect-Commercial RESPONSE TO INVITATION TO TENDER FOR THE PROVISION OF: QUANTITATIVE ASSESSMENT OF MIGRANT ACCESS TO THE NHS Quantitative Analysis, Review of Data and Estimate of Future Impacts RESPONSE BY PREDERI LTD www.prederi.com TENDER REFERENCE: 58937 Protect-Commercial Prederi Tender 58937 Page 1 of 28 Protect-Commercial Schedule One (a): Tenderer Response SECTION A A.1 Organisation details Tenderer name Please confirm the name of the Tenderer*: Tenderer Name: A.2 Full name of organisation tendering (or of organisation acting as the lead contact where a consortium bid is being submitted) Contact details* Tenderers must provide contact details for this tender. A.3 Prederi Limited Contact Name* PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. Telephone number PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. Email address: PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. Address: 12 Melcombe Place, London, NW1 6JJ Contact is the person responsible for any queries relating to this proposal Organisational status Please confirm whether (or not) the Tenderer is a Small & Medium Enterprise 1 (SME). Yes The Tenderer is an SME (Yes / No) 1 To be considered an SME, an organisation must have a headcount less than 250 Annual Work Units (anyone that has worked full-time within the enterprise, or on its behalf, during the reference year counts as one unit. Part-time staff, seasonal workers and those who did not work the full year are treated as fractions of one unit) AND a turnover less than €50 million OR annual balance sheet of €48 million. Protect-Commercial Prederi Tender 58937 Page 2 of 28 Protect-Commercial SECTION B Solution Proposal B1 Overview (Maximum 250 words) 10% Tenderers must provide a concise summary highlighting the key aspects of the proposal. Response See response below Ministers have announced an audit of the cost of visitors’ and migrants use of the NHS. To deliver this, you want a clear baseline of current costs of use of the NHS by visitors and non-permanent migrants, split by EEA and non-EEA residents; and an estimate of future costs and how these might change. This means that you need a robust cost model, built on sound assumptions, delivered at pace by experts. To deliver publishable results by 13 September, we will therefore: Apply modelling best practice, bringing together ONS and Home Office data to model migrant and visitor numbers for the groups described in the Consultation; building on Phase 1’s results and using an accepted standard cost modelling method we will estimate health service usage and costs by primary care, secondary care and accident and emergency. We will test the results thoroughly. Scrutinise the assumptions, making sure that they are based on research and expert opinion. We will explore the sensitivity of forecasts using different assumptions and interventions. Use a highly experienced team with financial analysis and cost modelling skills, and experience of health and migration. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT.is a public health consultant and will use epidemiological and evidencing skills to validate assumptions and obtain expert opinions. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT.has developed innovative solutions for cost forecasting in the Home Office and elsewhere. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT.has 15 years’ experience in financial model design. Protect-Commercial Prederi Tender 58937 Page 3 of 28 Protect-Commercial B2 Method statement 40%-Describe (with specific reference to the elements of the requirements and the outcomes expected) how it is intended to deliver the requirements of the specification. Response - Provide evidence of understanding a) Data analysis , including techniques which demonstrate extrapolating data to provide a national picture of baseline date 15% See response below In this section of the proposal we: Set out our overall approach to deliver your Phase 2 outputs. Explain the method that we will use for modelling. Show how we will apply the method to address the specific issues around data analysis and how this will provide a national picture of baseline data. Overall Approach Our overall approach to this Phase 2 quantitative analysis is set out in the diagram below (Figure 1). This is provisional; we will develop this approach with you in the Mobilisation stage and refine accordingly. 6/9 9/8 22/7 Mobilise Scope Scope Specify Specify Design Design Build Build Test Test Use Use/Report Review Figure 1 Overall Approach One point that we would wish to highlight is that we would aim to create an initial version of the model by the time of the first checkpoint to pick up early on if there are any major unforeseen obstacles to the process. Our approach is built around the stages of Spreadsheet Modelling Best Practice (SMBP), which we explain in the table below. The benefits of SMBP are that the model will be: Protect-Commercial Prederi Tender 58937 Page 4 of 28 Protect-Commercial Easy to use. Using good design makes the model easy to operate, while a clear specification will explain how the model works. Focused on the important issues. Spending time on the model scope will make sure that the model answers the right questions. Easy to understand. Good design and build techniques will make the model easier to understand. This aids transfer of the model ownership and ensures the continuing value of the model. Reliable. If we specify clearly how the model works and then test it thoroughly and independently, we are much less likely to introduce errors. Auditable. By constructing the model following accepted best practice rules, the model will be easy to audit by external agencies and all required documentation will be available as a matter of course. Adaptable. The attention to detail and design in best practice allows for models to be more easily adapted to reflect changing logic and assumptions and new output requirements. This quality will be of particular value for this modelling exercise. Modelling Method We will “top and tail” the SMBP method with a Mobilisation stage at the start and a Review stage at the end. We have set out in the following table the stages of SMBP that will apply to data analysis (this section of the response, your reference Section B2 part a (“B2a”)) and forecasting (Section B2 part b (“B2b”), the following section). Stage 1. Mobilise SMBP Method Mobilisation of the project team to build relationships between the DH contract manager, the Prederi project team members and other key stakeholders (e.g. Phase 1 project team). 2. Scope Confirm what is required from all parties and by when. Identify issues and risks that need to be managed. Agree specific knowledge transfer needs that should be built into the project plan. Discussions with the DH project sponsors about the priorities and concerns for the project; specify the format of the model output data, metrics and charts; agree the detailed plan. Identify the nature, scale and complexity of the model required to meet the DH outcome. During the this stage we will: Decide what needs to be included in the model and what can be omitted Consider the level of detail required in the input and start to prioritise logical assumptions Understand in outline how the model will work We will also: Review what is available from the Phase 1 studies Engage with known potential information sources Protect-Commercial Prederi Tender 58937 Page 5 of 28 Protect-Commercial Stage 3. Specify 4. Design SMBP Method Identify information gaps and inaccuracies We expect to clarify the scope by developing high-level systems representation of the problem – this approach would build on the sorts of analysis in the Evidence and Equality Analysis published on 3 July with the consultation paper, but expanded to show the relationships to other drivers of change and to the impacts of these policies. The aim of this stage is to define the logic of the model in sufficient detail to provide an unambiguous statement of how the results will be calculated and presented to the DH sponsor. The results of the scoping stage will be turned into a set of inputs with explicit underlying assumptions with reference to source information. This will include a list of identified unsourced assumptions and a defined logic for filling in information gaps with appropriate statistical methods. This stage will consider how best to handle uncertainty in assumptions/source data e.g. Monte Carlo or sensitivity analysis. We will also agree with you the format of the output data for the groups you have identified in the Annex B of the Consultation Document, such as the various tables or charts. In this stage, we will produce the most effective structure for the model. Key principles of this design stage are: Be adaptable and expandable, to allow the model to be developed to incorporate different/better data Model uncertainty i.e. produce an understanding of the impacts of uncertain assumptions on output Taking care of the basics: clearly identified inputs, documented logic, clear spreadsheet workbook structure, uniform worksheet structure and clear colour-coding through-out, with colour key These key SMBP guidelines should to make the model easy to use to achieve the intended DH outcomes and reduce the likelihood of error. 5. Build The build stage is where the actual coding of the model takes place. Model construction can begin as soon as some elements of the source data/system dynamics are understood (i.e. construction will be concurrent with scope, specify, design). 6. Test We will test the model to identify errors and inconsistencies. The model will be tested using standard SMBP testing protocol (i.e. independent of owner/modeller). We will discuss results with DH sponsor to increase confidence in the data produced and also see whether any specific validation e.g. ONS would be useful at this point if they can be involved in this way. Protect-Commercial Prederi Tender 58937 Page 6 of 28 Protect-Commercial Stage 7. Use and Report SMBP Method Besides the technical testing we will use the clinical expertise in the team test the soundness of the assumptions and how they are represented in the model. Present the information to DH in a way that provides the three outputs and helps it to make well founded decisions in response to the Consultation. We will: present sensitivities and scenarios to understand the important drivers in the business control the evolution of the model when further changes are required. The focus will be on a clear structure and documentation, full audit trail and client handover plan. We will fully document the operation of the model and how it is used to create our results, and allow further development use of the model after this Phase. 8. Review Review of the project to learn the lessons for the future. Post contract review as specified in the ITT. The above approach and method set out above will support the delivery of all three main outputs listed in part 2 of your ITT, namely: An estimated cost of the current use of the NHS in England by visitors (including health tourists) and non-permanent residents (temporary residents including workers students and others), split by EEA and non-EEA residents. An estimate of the future costs to the NHS if the current overseas visitors charging system continues. How these estimates will change in the future alongside changing composition of migrant users in the identified sub-groups and impact of external factors. Data Analysis The following paragraphs look at what we would expect the model to include and we look particularly at the first of the three main outputs required, namely: an estimated cost of the current use of the NHS in England by visitors and non-permanent residents, split between EEA and non-EEA residents and so on. As noted above, we would like to develop the model with you so these steps will be refined initially during the scoping stage and during the life of the project where necessary. We see the main steps for data analysis as follows: Agree the groups and sub-groups of users, matching the requirements of the Consultation. As indicated in the Q&A (clarification) for the ITT, these will align with those defined in the Phase 1 work. It may be helpful to further sub-classify these groups e.g. to identify groups of visitors originating from countries with high risk of specific diseases or countries with large visitor numbers whose behaviours may change as a result of the changes in policy. It will be easier to Protect-Commercial Prederi Tender 58937 Page 7 of 28 Protect-Commercial aggregate results for the report rather than try to disentangle information about some specific groups late in the project. Estimate current numbers within each visitor sub-group. This will be done by using data from the ONS and the Home Office e.g. the International Passenger Survey and triangulating with other data sources (e.g. insurers) and the qualitative findings from the Phase 1 work. We will seek to identify other relevant and available sources of data from external agencies such as The Migration Observatory. For the population residing in the UK unlawfully we will dynamically model new illegal entrants to the UK, deaths, removals, voluntary departures and the regularisation of the status of members of this group. Estimate the demand for A&E, primary and secondary care services. For each group we will estimate the demand for primary and secondary care and for accident and emergency (A&E) services. The primary information source for deriving these estimates will be the findings from the Phase 1 report. Our aim is to apply rates of health service use per visitor group, broken down into A&E, primary and secondary care use, to the size of the population in each group calculated above. Phase 1 estimates will be verified by cross-checking with available research evidence and expert opinion. Another approach is to apply UK resident rates of health service use, broken down into A&E and primary and secondary care use, adjusting these rates according to the differences in underlying characteristics of the visitor group populations. These weightings will be estimated from applying the age-group and gender weightings from the host population and moderating these with evidence that emerges from the Phase 1 report and elsewhere. We will decide, in collaboration with you, which approach to use determined by the precision of the Phase 1 estimates, the availability and quality of other data and the time available. Estimate the cost of the current use of the NHS in England by specified visitor group. We will make use of the sample data from the Phase 1 report and the Summary report published with the consultation, supplemented with NHS England data where necessary. The next step would be to model the financial transactions, i.e. how likely migrant or visitor patients are to be identified, how likely they are to be invoiced (directly or indirectly) and how likely the invoice is to be paid, with or without debt recovery action. The pattern of migration to the UK is geographically concentrated, so it may be necessary to recognise that in the costs and to weight the costs accordingly. Finally in this stage, we would carry out a preliminary validation of the draft model using the planning assumptions in the DH and the data from the previous analyses published with the Consultation Document. For instance, if we use the agreed, assumptions in the model, is it possible to reconcile the £33m estimated for treatment in NHS hospitals in 2011/12 with the DH estimates for £200m quoted by the Secretary of State? Protect-Commercial Prederi Tender 58937 Page 8 of 28 Protect-Commercial Response – b) Provide evidence of understanding Modelling to understand future impacts, especially cost impacts 15% See response below Our overall approach has been set out in the diagram below: 6/9 9/8 22/7 Mobilise Scope Scope Specify Specify Design Design Build Build Test Test Use Use/Report Review Figure 2 Overall Approach We have explained our modelling methodology (scope, specify, design, build and test) in the Table in response to question B2a above and that SMBP method applies equally to this section of our response. In this section we focus on how we would model to understand future impacts, especially cost impacts, and how we would deliver your second and third main outputs: An estimate of the future costs to the NHS if the current overseas visitors charging system continues. How these estimates will change in the future alongside changing composition of migrant users in the identified sub-groups and impact of external factors As with the previous section, this is a first draft and our approach may need to be revised depending on the outcome of our consultations with various stakeholders and the information emerging from Creative Research and the Phase 1 study. Protect-Commercial Prederi Tender 58937 Page 9 of 28 Protect-Commercial Modelling Impacts As indicated in the diagram above, our modelling of the future impacts and costs would build on the first version of the model which we have described in B2a of this response. In summary, this means that there would be for each defined population group and sub-group an estimate of: the size of the population and its demographic characteristics the demand for NHS services, split over primary, secondary and A&E, built on a view of underlying need and the propensity to use NHS services the basket of NHS services relevant to the group or sub-group weighted costs for the services, reflecting geographical differences, if material the realisation of the revenue due from the NHS users in that group. In addition, there will be the need for at least two further analyses to support the assessment of future impacts. Even if they are not required for this Phase of the work, they will be required for the assessment of policy options in later Phases. First, there needs to be some modelling of the costs of administration of the new policies (e.g. identification in GPs’ practices, any data exchange between the Home Office (HO) and DH etc.). Second there needs to be scope for assessing wider economic impacts. These could include public health (e.g. if visitors are deterred from going to a GP and they have an infectious disease, what impact will this have?) and economic prosperity (e.g. will this deter visitors? Will there be change in countries with which there have been reciprocal arrangements?). Having agreed the population groups for the baseline, there will need to be forecasts of visits and migration for the next 10 years. There may be suitable ONS and Home Office forecasts, but the modelling will have to allow for the uncertainty in this area. Over the last 10 years for instance, long-term visitor numbers have ranged from 500,000 a year to 600,000 a year. Numbers for some groups have been especially volatile e.g. estimated students visas went from 200,000 a year in 2002 to 236,000 in 2011 to 177,000 in 2012. And some country numbers have been very changeable e.g. visa numbers for people from Pakistan fell by 39% between March 2012 and March 2013. As noted in the ITT, the data for visitor and migrant numbers are of variable quality. Some are reliable e.g. those based on visas issued, but some are based on sample surveys e.g. EEA visitors; and there are some for which inherently there are no reliable figures e.g. people who are here illegally. Disaggregating the populations should enable suitable estimating bounds to be set. To shape the assumptions for the forecasts, we propose to use a PESTELO framework (i.e. political, economic, social, technological, environmental, legal and organisational factors) to identify trends that will influence the population numbers, demographics, health demands and behaviours, health treatments and costs and so on. We will review relevant reports from other parts of Government (e.g. the DBIS Foresight unit’s “Dimensions of Uncertainty”) for material elements that need to be reflected in scenarios. Depending on what emerges it may make sense to have a “most likely scenario”, tying in with DH and HM Treasury projections, and some Protect-Commercial Prederi Tender 58937 Page 10 of 28 Protect-Commercial alternative scenarios e.g. markedly increased travel, markedly decreased tourism/migration etc. This needs to be decided through the balance between clarity in the results and the need to explore alternatives. At the very least we will probably need a “most likely scenario”, a highest plausible scenario and a lowest plausible scenario so that we can inform the Monte Carlo modelling, which we expect to use in the simulation. The scenarios will provide the backdrop for the assessment of future options as described in Section 2 of the ITT. As the ITT notes, the policy options can only be assessed when the Department has a clearer idea of what they are. As we have noted already and as you have noted in the ITT, there will be considerable uncertainty in the calculations. We will address this challenge in three main ways: First, the proposed disaggregated approach to the model will force a conscious decision to be taken about each group and sub-group at each step of the model. Second, we will carry out sensitivity testing (i.e. exploring the impact of changing key variables) to determine the areas of uncertainty that are going to have the greatest impact on the results. Third, we will then apply a suitable technique, probably Monte Carlo simulation. Again there will be a need to balance the clarity in the results and practical constraints (there may be many variables in the model for which probability distributions would be required) with the potential for improved results. The results of the financial analysis need to indicate the impacts on the various financial stakeholders. We will need to identify what entities within the NHS may need separate results e.g. impact on GPs. Applying the Green Book principles means that the focus is on the UK. However, the Green Book does require that impacts on non-UK residents are identified separately and quantified. We will therefore have to provide for this in the model so that the policy options can be correctly assessed later on. As we have explained above in our response to question B2a, we are proposing to use a systems approach when we scope and specify the model. That should help to explore any feedback loops and interactions with other policies. For instance, if there is reduced access to GPs, will this increase the use of A&E? The systems approach should also help to identify any other groups, perhaps the HO or the DWP, who might have a material financial interest in the impacts. The model will be prepared for these impacts to be identified and quantified. We suggest that we prepare the model so that the costs of administering new policies can be assessed. These will include the direct costs (e.g. the cost of identifying British expatriates in GP surgeries) and indirect costs (e.g. costs to UK employers). While the details of the policy options are still to be developed, this module cannot be finalised, but the overall model design can take this into account. At this stage it seems that using constant prices would give a clearer picture and it is what is required for the economic analysis by the Green Book. However, there are some quite marked differences in inflation rates in NHS costs and the rest of the economy, so these should be explored before reaching a decision about treatment. We will discuss with you the need to model inflation for the financial analysis. Protect-Commercial Prederi Tender 58937 Page 11 of 28 Protect-Commercial The Green Book also requires impacts on different groups to be considered and this may be useful for later policy impact assessments. The outputs will therefore be explored to see what material impacts need to be identified and reported separately. Response Provide evidence of understanding c) The project plan articulating how the project requirements will be met within the specified timeframe 10% See response below Project Plan You have set out a number of key dates, notably the presentation of the emerging analysis and the baseline by 23 August; and the draft report by 6 September, with the final report on 13 September 2013. In addition, we would suggest that we review the first draft model in the first week of August, so that we can gain an early indication that the approach will deliver exactly what is wanted. We would want a follow up review after 9 August and the presentation of the Phase 1 qualitative analysis, so that the impact can be gauged. These key dates map to our approach as shown in the diagram (Figure 3) below: 23/8 9/8 22/7 6/9 Mobilise Scope Scope Specify Specify Design Design Build Build Test Test Use Use/Report Emerging analysis Review Draft report Figure 3 Project Plan We will prepare a “Goal Directed Project Plan” that we can use to monitor project progress in the weekly reports. This approach to planning works well for situations where the milestones are clear (basis for reporting) but flexibility is needed about the activities needed to achieve the milestones. This approach also lends itself to where multiple interdependent streams of analysis are need to be undertaken and the activities needs to be quickly refined as a result of the outcomes of the analysis. Goal Directed Planning uses the approach of defining milestones in terms of “when we have…” e.g. when we have completed the first draft of the model, and works back to Protect-Commercial Prederi Tender 58937 Page 12 of 28 Protect-Commercial identify the constituent steps required to reach that point. We will agree this with you in the Mobilisation stage; for the moment we think the overall plan is as follows. Week ending Process Project Commences on 22/07/13 02/08/13 09/08/13 23/08/13 06/09/13 Mobilisation meeting with DH Scope and specify model incorporating stakeholder feedback Collect baseline data Further refine model specification incorporating Phase 1 results and stakeholder feedback Meeting between Creative Research and Prederi project team Collect baseline data Assess impact of Phase 1 findings Continue data collection Build model Run model Test model Complete data collection Report writing Refine results Sensitivity testing Report writing/re-drafting Refine report incorporating DH feedback 16/08/13 Deliverables 13/09/13 Agreed plan (key milestones and detail activities) and progress reporting Risk and issues log Model specification 1st version First draft list of assumptions with associated limitations Audit trail of information sources used to develop assumptions Systems analysis model Second version of Model Specification First version of model built Assessment of data gaps from Phase 1 Face to face presentation of baseline data and emerging analysis to DH Draft report (parts a and b) documenting model, underlying assumptions with associated limitations, data sources and findings given to DH FINAL REPORT This is a tight timescale, running across the most popular holiday period. We have therefore proposed a core team who have the technical modelling skills, experience of economic and financial analysis, migration modelling experience, and professional health and NHS expertise. We have separately identified support for quality assurance and review and as potential back up. The core team will be: PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. Protect-Commercial Prederi Tender 58937 Page 13 of 28 Protect-Commercial PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. CVs for the core team are included below. Because there will need to be independent challenge and the potential for further support if problems arise we have identified in Prederi the following colleagues: PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. B3 Organisational Capability 30% Provide one or two examples of recent experience (no longer than 3 years ago) where you have delivered the following*. *Tenderers can use the same example project in more than one response field if that example crosses the different areas of experience, however, response must highlight what is required in each field. Response – Recent experience of drawing insights from qualitative analysis and available quantitative data to estimate robust baseline data 10% Example 1- Working with COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. to produce a business case for the COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. Recognition of this allowed the client to undertake further work to clarify particularly sensitive assumptions, and refine the model as actual roll-out data became available. Example 2 – Working with the COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT.to cost their activities and outputs Protect-Commercial Prederi Tender 58937 Page 14 of 28 Protect-Commercial Response – Recent experience of drawing insights from qualitative analysis and available quantitative data to estimate robust baseline data 10% Response – recent experience in undertaking analysis to estimate future cost impacts 10% Example 3 – working with the COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT.to develop the Business Case for COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. Example 4 – Working with the COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT.to do a Cost Benefit Review COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. Response Experience in delivery of successful projects to similar sized organisations and to similar timeframes, 10% Protect-Commercial Prederi Tender 58937 Page 15 of 28 Protect-Commercial Response Experience in delivery of successful projects to similar sized organisations and to similar timeframes, 10% Example 5 – Undertaking a VFM and benchmarking review for COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. Example 6 – Developing of a Commissioning Strategy Plan for COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. B4 Leadership and Resource Plan 20% Provide a complete resource plan for the delivery of the Specification including details of the team involved, what these individuals will be doing and why these individuals are suitable for this requirement. Response - identify experience of personnel leading project. Provide a suitable resource plan for the delivery of the specification including details of the team involved and the role/activities of these individuals within the project timescales 10% Table 1 below shows the roles & responsibilities of the proposed Prederi team. Summary CVs follow immediately after Table 1. The actual resources (person days) planned are shown later in the pricing schedule. Table 1 – Resource Plan Protect-Commercial Prederi Tender 58937 Page 16 of 28 Protect-Commercial Name of Prederi Consultant PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT Expertise Responsibilities Outputs Stakeholder Engagement and Quality Assurance Manage Project Engage with Project Sponsor Briefings to Sponsor on progress Consult & engage stakeholders Seek relevant expert advice Appraise research literature Use findings to inform assumptions Deputy PM Sourcing, analysis and understanding of data (ONS, HO) Identify information gaps Appraisal of assumptions (origin, relevance, criticality to the results) Document critical assumptions and their impact on the results Analyse current activities and opportunities Cost current services Develop model for financial assessment of future options Project documentation Data Assumptions Stakeholder Engagement Relevance of data Data Assumptions Extrapolation of data Link between the data and the project outputs PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT Designing and building the model Populating the model with relevant data PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT Administrative Support Producing the project outputs Quality Assurance of all deliverables Project progress reports List of assumptions underpinning model inputs and limitations of each. Audit trail of the evidence/informatio n used to create assumptions Current estimate of the cost to the NHS of different Migrant groups Future estimate of the cost to the NHS of different Migrant groups Impact of changes in the composition of Migrant Groups and their use of the NHS Current estimate of the cost to the NHS of different Migrant groups Future estimate of the cost to the NHS of different Migrant groups Impact of changes in the composition of Migrant Groups and their use of the NHS Full set of reports and supporting material, in agreed format. Please find below Summary CVs for our Professional staff: Protect-Commercial Prederi Tender 58937 Page 17 of 28 Protect-Commercial PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT Response – Clearly identify potential risks to achieving successful outcomes 10% We have identified the following risks which might prevent the successful completion of the 3 outputs in section 2 of part B of the ITT and therefore may prevent DH achieving its intended outcome from this piece of work. The risks are shown in Table 2 below. Table 2 – Identification and Mitigation of Project Risks Risk Political The sharing of some data is politically unacceptable Other Government Departments don’t cooperate with the project – for example this could prevent the contractor sourcing the required information to start the analysis Impact Likelihood Owner Mitigation H M DH H M DH Some data is too sensitive to be placed in the public domain e.g. HO assumptions about future migration rates H M DH Agree principles and boundaries at outset. Ensure there are great relationships between DH and Home Office / ONS / other Departments. Actively seek to improve and grow the relationship. Keep all parties fully informed of developments. Create a most likely scenario that is in line with published material and attach disclaimers to alternative scenarios Changes in view about what is required H L DH Ensure that all stakeholders including politicians are on-side before we commence and regular two-way communication between DH and Prederi from the start M H DH H M Both DH and Prederi M M DH Prioritise this project over other day to day activities. Keep all work within the team and essential stakeholders. Ensure security clearance of staff. Clear communication in advance of timetable of meetings and briefings to ensure appropriate DH representation H L Prederi Social Stakeholders are not available as and when required Newspaper or other media becomes aware of the work and considers publishing Holiday period limits availability of key personnel in DH Technical There is no acceptable technical model Ensure that the solution is fit for purpose and as simple as is Protect-Commercial Prederi Tender 58937 Page 18 of 28 Protect-Commercial possible. Use well proven methods. Use the best staff to develop the solution. Search for better information from alternative sources. Develop plausible estimates and test sensitivity Look to improve the quality of the input information by data cleansing; test sensitivity to establish materiality. Ensure the model is kept as structured and simple as is possible. Follow SMPB. Use the very best people on the assignment. Keep the number of population sub-groups and assumptions low but within acceptable limits to support consultation and policy development. Information is unavailable H L DH Information gathered is unreliable M M DH The model does not work properly M L Prederi We may run over time if we consult with several external sources/experts to fill information gaps and/or carry out multiple searches of the literature to build up a granular picture of migrant health service use H M Prederi The complexity of the model may make the outputs difficult to interpret by the client and third party users H L Prederi Clearly state methods and underlying assumptions with associated limitations Need for further validation before ONS are happy with the approach M L Prederi Early engagement activities and close communication from the start with ONS M L DH M L DH Ensure assets, people and space are available well in advance of requirement Check in advance that the staff are adequately cleared if and when necessary M L DH and Prederi The “audit” will be required in any event; retain granularity in groups modelled. Lack of readiness to take decisions on model specification etc at a pace to complete the work on time M M DH Prioritise this project over other day to day activities Delay in results from the Phase 1 Qualitative work or lack of cooperation from the Phase 1 authors M H DH and Prederi Early engagement activities and close communication from the start with Phase 1 authors Delayed Start L H DH and Prederi Contingency plan to delay production of outputs Environmental Locations to work are not available Security requirements become too onerous to continue Legal Legal challenge to Consultation process Other Protect-Commercial Prederi Tender 58937 Page 19 of 28 Protect-Commercial Schedule One: Pricing Schedule DESCRIPTION OF SERVICE FIRM PRICE Management & staff and respective man-days: Cost per day Name & Position No of days COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. COMMERCIAL INFORMATION REDACTED UNDER SECTION 43 OF THE FREEDOM OF INFORMATION ACT. Sub-total/total consultancy cost Production of interim and final reports £ 0 Any other costs (please describe what these costs are) £ 0 Discount; only applies to this task for DH Total Contract Price (Evaluation Price) £ 36,000 This price above excludes VAT at 20%. Protect-Commercial Prederi Tender 58937 Page 20 of 28 Protect-Commercial Schedule Three: Contract Monitoring 1. GENERAL INSTRUCTIONS Tenderers must provide all the information requested in the following section as part of their tender proposal. Supporting documents may be submitted but must be clearly referenced back to the appropriate section. 2. REPRESENTATIVES Name of Authority's Representative(s): To be advised at contract award Name of Contractor's Representative(s): PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. Deliverables List of deliverables, outputs and reports Contractor is to supply: There will be three main outputs. These are: • An estimated cost of the current use of the NHS in England by visitors (including health tourists) and non-permanent residents (temporary residents including workers students and others), split by EEA and non-EEA residents • An estimate of the future costs to the NHS if the current overseas visitors charging system continues. • How these estimates will change in the future alongside changing composition of migrant users in the identified sub-groups and impact of external factors For each group the analysis will need to consider utility in primary care, secondary care and accident and emergency. 3. MEETINGS Will be held as per Schedule 1 section 5 Protect-Commercial Prederi Tender 58937 Page 21 of 28 DH Formal Schedule Three: Confidential & Commercially Sensitive Information 1. 1.1. 1.2. 1.3. 2. 2.1. GENERAL All the information that the Authority supplies as part of this Contract may be regarded as Confidential Information as defined in Condition 1 (Definitions) of Section Three – Conditions of Contract. The Contractor considers that the type of information listed in paragraph 2.1 below is Confidential Information. The Contractor considers that the type of information listed in paragraph 2.2 below is Commercially Sensitive Information. TYPES OF INFORMATION THAT THE CONTRACTOR CONSIDERS TO BE CONFIDENTIAL Type 1: Confidential information: INFORMATION CONSIDERED CONFIDENTIAL Pricing Schedule 2.2. 81922488 REASON FOR FOIA EXEMPTION (INCLUDE PARAGRAPH REFERENCE) Commercially Sensitive (Schedule One) PERIOD EXEMPTION IS SOUGHT (MONTHS) 12 months Type 2: Commercially sensitive information: INFORMATION CONSIDERED COMMERCIALLY REASON FOR FOIA EXEMPTION SENSITIVE (INCLUDE PARAGRAPH REFERENCE) PERIOD EXEMPTION IS SOUGHT (MONTHS) Method Statement (Schedule One, Section B2) Commercially Sensitive (Schedule One Part B2) 12 months Prederi Team CVs Commercially Sensitive (Schedule One Part B4) 12 months Page 22 of 28 DH Formal Schedule Four: Administrative Instructions 1. 1.1. 1.2. 2. 2.1. 2.2. 3. AUTHORISATION The person shown below person shall act as the Authority's Representative on all matters relating to the Contract: NAME To be confirmed at Contract Award CONTACT DETAILS To be confirmed at Contract Award The Department's Representative may authorise other officers to act on their behalf. NOTICES Any notice the Contractor wishes to send the Authority shall be sent in writing to the Authority's Representative at the address shown in paragraph 1.1 above. Any notice the Authority wishes to send the Contractor shall be sent in writing to the Contractor's Representative at the address shown in paragraph 4.2 below. ADDRESS FOR INVOICES 3.1. All invoices shall be sent to the Department addressed to: Department of Health Accounts Payable 6th Floor, Zone B Skipton House 80 London Road London SE1 6LH 3.2. NB. Invoices must be sent to Accounts Payable at the above address. Invoices must not be sent to the Authority’s Representative. 4. CORRESPONDENCE 4.1. All correspondence to the Authority except that for or relating to invoices shall be sent to the following address: To be advised at Contract Award 4.2. All correspondence to the Contractor shall be sent to the following address: Tenderer to provide Address PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT.12 Melcombe Place London NW1 6JJ Page 23 of 28 DH Formal Schedule Five: Appendix A: Variation to Contract (FOR INFORMATION ONLY – NOT FOR COMPLETION AT TENDER STAGE) CONTRACT TITLE: FOR THE PROVISION OF: CONTRACT REF: VARIATION NO: DATE: BETWEEN: The Secretary of State for Health (hereinafter called the Department) and [INSERT NAME OF CONTRACTOR] (hereinafter called the Contractor) having his main or registered office at [DN:INSERT ADDRESS]: The Contract is varied as follows: (DN:INSERT DETAILS OF VARIATION) Words and expressions in this Variation shall have the meanings given to them in the Contract. The Contract, including any previous Variations, shall remain effective and unaltered except as amended by this Variation. SIGNED: FOR: THE AUTHORITY FOR THE CONTRACTOR By BY Full name FULL NAME GRADE / PAY BAND TITLE DATE DATE Protect-Commercial Prederi Tender 58937 Page 24 of 28 DH Formal Schedule Five: Appendix B: Novation Agreement (FOR INFORMATION ONLY – NOT FOR COMPLETION AT TENDER STAGE) THIS DEED (THIS AGREEMENT is made on the [dd] day of [month & year] BETWEEN (1) THE SECRETARY OF STATE FOR HEALTH (the Secretary of State) whose principal place of business is at Richmond House, 79 Whitehall, London, SW1A 2NS, (2) THE [CONTRACTOR] of [address] (3) THE [NEW PARTY] of [address] WHEREAS (A) This Agreement is supplemental to an agreement dated [dd Month Year] between the Secretary of State and the Contractor (the Contract) under which the Contractor agreed to provide services to the Secretary of State. (B) The Secretary of State has authorised the New Party to replace the Secretary of State as the contracting Department under the Contract on the terms of this Agreement and the Contractor is willing to accept the New Party in place of the Secretary of State on those terms. IT IS HEREBY AGREED AS FOLLOWS: 1. Subject to the following Clauses of this Agreement – a) The Contract shall continue in full force and effect as if the New Party were named as a party to the Contract in place of the Secretary of State for Health. b) All rights, obligations and liabilities arising under the Contract from the date of this Agreement shall be rights, obligations and liabilities between the New Party and the Contractor. c) Any existing rights, obligations or liabilities of the Secretary of State relating to the performance of the Contract up to the date of this Agreement shall pass to the New Party and shall be enforceable between the Contractor and the New Party in place of the Secretary of State. 2. The rights, obligations and liabilities of the Contract shall be exercisable and enforceable as the rights of the New Party under this Agreement. 3. This Agreement shall be governed by and interpreted in accordance with English law and shall be subject to the jurisdiction of the courts of England. Signed by ....................................for and on behalf of the Secretary of State for Health in the presence of: Signed by ....................................for and on behalf of the Contractor in the presence of: Signed by ....................................for and on behalf of the New Party in the presence of: Protect-Commercial Prederi Tender 58937 Page 25 of 28 DH Formal Schedule Five: Appendix C: Sub-Contractors All suppliers to the Department of Health are asked to provide details of all sub-contractors that will be used to perform the contract. PROVIDE NAME & ADDRESS OF SUB-CONTRACTOR NAME: SERVICE PERFORMED FOR CONTRACTOR PROVIDE DETAILS OF STAFF NUMBERS 2 LATEST YEAR’S TURNOVER Not applicable ADDRESS: NAME: ADDRESS: NAME: ADDRESS: 2 This is the average annual numbers of both staff and managerial staff employed over the last trading year 81922488 Page 26 of 28 DH Formal Schedule Five: Form of Tender Declaration PROPOSAL FOR THE PROVISION OF QUANTITATIVE ASSESSMENT OF MIGRANT ACCESS TO THE NHS Having examined the proposed Contract comprising of: (a) Part A – Section Two, (Conditions of Contract); (b) Part B – Schedules One, One (a), Two and Six (mandatory); and (c) Part B – Schedules Three to Five inclusive (as amended). As enclosed in the ITT response dated 4th July 2013. We do hereby tender against the requirements, and terms and conditions of the proposed Contract. We undertake to keep the tender open for acceptance by the Authority for a period of ninety (90) days from the deadline for receipt of tenders. We declare that this is a bona fide tender, intended to be genuinely competitive, and that we have not fixed or adjusted the amount of the tender by, or under, or in accordance with, any agreement or arrangement with any other person. We further declare that we have not done, and we undertake that we will not do, any of the following acts prior to award of this Contract: (a) Collude with any third party to fix the price of any number of tenders for this Contract; (b) Offer, pay, or agree to pay any sum of money or consideration directly or indirectly to any person for doing, having done, or promising to be done, any act or thing of the sort described herein and above. Unless and until the Tenderer and the Authority have executed a formal agreement, the Authority's acceptance of this tender with all its enclosures shall not constitute a binding contract between us. We understand that you are not bound to accept the lowest price, or any, tender. Name of person duly authorised to sign tenders: Date: 8th July 2013 Name: PERSONAL INFORMATION REDACTED UNDER SECTION 40 OF THE FREEDOM OF INFORMATION ACT. in the capacity of: Director duly authorised to sign tenders for and on behalf of: Prederi Ltd 81922488 Page 27 of 28 DH Formal By completing this Declaration and submitting your tender you have agreed that the statements in this Form of Tender are correct. Protect-Commercial Prederi Tender 58937 Page 28 of 28
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