I FORGOT THE LOGIN PASSWORD?
•
Use ‘forgot password?’ link available in the login page
and follow the instructions, the new password generated will
be sent to registered email ID.
MY PASSWORD GOT LOCKED?
•
Use ‘unlock password?’ link available in the login page
and follow the instructions, password will be unlocked
SYSTEM REPLIES ‘TRADE PASSWORD WRONG’ DURING
LOGIN?
•
Trade password once generated is valid till 11:59:59PM
of the respective date
•
Maximum 3 Trade passwords can be generated in a day
•
Only the very recent password is a valid one and all the
older cant be used
•
No need to generate trade password on every login,
once generated in a day is enough
AFTER LOGGING IN MARKET WATCH (TICKER) DOES NOT
APPEAR?
•
Check whether JAVA is installed in your Personal
programs
•
Must be JAVA 7 Version 51 updation
•
Advised to download the JAVA available in the login page
of CANMONEY
•
JAVA should be in enabled status under the ADD ONS
option in the browser
MARKET WATCH APPEARS BUT NOT SHOWING PRICE
MOVEMENTS?
•
Anti-virus may block the feed, and hence the rates on
your market watch try for disabling the anti-virus for a while
•
Can enable the Anti-virus once the price movements
start on the market watch
•
Can set the website under exceptions in the Anti-virus
with the help of computer engineer/IT vendor.
•
Anti-virus sometimes results in hanging of Ticker
movements, the above exercise is suggested to sort on the
issue.
ERROR MESSAGES SHOWN WHILE FUND ALLOCATION?
•
Check any memo entry exists on the account at the
Canara Bank branch where the account is maintained
Error message shown while stock allocation (cli not
registered)?
•
Please check with Canara Bank whether ‘SB AC/
Customer ID’ changed at the branch where the account is
maintained
•
In such an Occasion Send hard copy of A/c Statement
request in two copies with proof duly signed and verified by
branch official (One in favour of manager CBSL Mumbai and
Second in favour of manager dp Bangalore).
HOW TO OBTAIN MY TPIN(TELEPHONE PERSONAL
IDENTIFICATION NUMBER) FOR TELEPHONIC TRADE FROM
CANARA BANK SECURITIES LTD?
•
Please send a request to [email protected]
from your registered email Id duly mentioning your Client ID.
CBSL will send the TPIN to your registered email address.
EXPLANATION OF ORDER FORM?
Contents of the order form above explained here under :
1.Exchange
: NSE;BSE;FONSE;CDNSE(Select appropriate from the
exchanges to Order)
2.Tr.Type
: BUY or SELL
3.Mrkt
: NL for NSE and RL for BSE by Default
4.Symbol
: The scrip code as per the Exchange Definition which the
client wants to trade(‘Jaicorpltd’ shown as Example)
5.Qty
: The quantity of the Order
6.Mrkt.Type
: a) Limit – Price to be specified by the client
b) Market – Order will be executed at the Spot market
price
c) Stop Loss – To be specified by the client to minimize
loss
7.Price
: The amount at which the client desires to place order
8.Disc Qty
: Disclosed Quantity is the disclosure client wants to specify
in the quantity of Order placed.
9.Trig.Price
: The price at which the Stop Loss order to be triggered
(Only for Stoploss Orders)
10.Trade Type : OBL(Obligation) for BITSOT Order
DEL(Delivery) for CASH N CARRY Order
MAR(Margin) for INTRADAY Order
By default
11.AMO
: After Market Order is a facility to place orders during 4:30
pm – 8:30 am, by checking the AMO box in the form
12.Order Trems : DAY – For the current date till the market closes
IOC - Immediate or Cancel (Will be cancelled if not
executed immediately and will not be in pending orders)
13.Trading Acct : BITSOT - To sell the stocks bought under cash n carry
on earlier day(T-1)
CashNCarry--- For Delivery based Orders
INTRADAY--- For the Intraday orders Which are to be
squared off by 3 PM of the particular day
14.Submit
: To Submit the Order
15.Reset
: To clear all the fields
---------------------------------------END----------------------------------------CANARA BANK SECURITIES LTD.