How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
FIRST TIME USER
1. Go to our website www.bellinghamtennis.com.
2. Click “Book a Court” (at the top left of your screen).
3. Click the tab that says “First Time User.”
4. Type in your first and last name and your home phone number including the area code
with dashes between the numbers: 444-555-6666.
If successful, you will be prompted for “Account Set Up”. If NOT successful, please call the Club
and we can tell you what information we have in your profile.
Account Set-up
1. UserName: Only you will use or see this name.
2. Password: Use a combination of five or more letters or numbers. It IS case sensitive. The Club
cannot see this confidential password but we can change it for you if you forget it.
3. Confirm Password: Type in the same password again.
4. Email Notification: Type in your email if you wish to have an email confirmation whenever
you book an appointment, as well as send out reminders if you have any upcoming
bookings, or receive notices of available tennis games. This feature can be enabled or
disabled any time.
LOGIN: If successful, you will be asked to go back to the “Login” page and login by entering
your user name and password.
Once logged on, the first screen you will see is “Viewing Options”. This is the place you can
customize what screen you will see when you log on and how you want to look at the
information. Just check the boxes!
NAVIGATION: At the top of the Gametime screen is “TENNIS,” and in blue writing at the top
right is “View & Cancel Matches,” “Options,” “Help,” & “Logout”. GO TO “OPTIONS” TO SET UP
YOUR PROFILE.
OPTIONS
It is time to set up your Personal Information: Click “Options”
“UPCOMING MATCHES” Shows the list of your upcoming reserved courts.
“MY HISTORY” Shows the list of your past reservations.
“MY FRIENDS” Allows you to create a list of up to 20 “friends” that you would like to notify when
you are looking for an additional player for a court reservation.
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
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How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
“EDIT MY PROFILE”
This is the place where you can specify your own information, what information you receive from
Gametime, and what is shown about you in Gametime member profiles.
Contact Information
• Change your password here if you wish (the Club cannot view your password).
• Phone Numbers: The phone numbers you list can be seen by other members under your
member profile. A phone number must be placed in the residence box.
• Email: type in your email. You have the option to “hide” your email so that it will not show
(to other members) in your member profile.
• Comments: Write a note for other members to see – such as the days and times you like to
play, game preference, etc.
• Ball Machine Club Expiration Date: If you are a Ball Machine Club member, your expiration
date will show here. Call the Club to join the Ball Machine Club or renew your
membership.
Photo: You can upload a picture of yourself! File must be under 20kb.
Membership Roster: Choose YES to allow other members and the Club to book a court with you.
(We suggest you choose YES). Choose NO if you only want to make bookings for yourself or by
Club staff. If you choose NO, your name will NOT be shown in the Club Roster on Gametime.
Confirmations: Choose if you want to receive confirmation emails when you or others book you
for a tennis court, tennis lesson, or personal training appointment.
Reminders: Choose if you want to receive email or text message reminders about your
appointments.
Spares List: Choose if you want to be emailed when a tennis court needs an additional player. This
is a great way to join a new game and meet other members. You can add yourself to the game by
going to the booking sheet and clicking on the court that needs the player.
Rating: Rate yourself! The Club will establish an approximate rating for you if you do not put a
number in yourself. USTA rating guidelines are available by clicking the link on the website.
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
V4 as of 6/27/2014
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How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
“MEMBER PROFILES”
• Look up a member by typing in their first name OR last name (partial names work too if you
are not sure how to spell it) OR click the first letter of their last name under the roster for a
full listing.
• See names, home phone, business phone, and email information.
• Click on the last name for more information about an individual.
“VIEWING OPTIONS” Select the way in which you want to view Gametime information.
VIEW & CANCEL APPOINTMENTS
• See your upcoming tennis matches
• Change the players (only on tennis courts booked by you).
• Courts must be cancelled more than 24 hours ahead of the start time.
• Late Cancel Fee $5: To cancel a court within 24 hours of the start time, you must call the
Club. There is a cancellation fee of $5 to the booking member when cancelling within 24
hours.
• No Show Fee $10: If you do not cancel your court and do not play on the court, you will be
charged $10 per player for the “no show” fee.
• Cancel tennis lessons or personal training appointments by calling the Club. A 48 hour
notice is required for a full refund. No show or less than 48-hour cancellation will result in
full charge.
HOW TO BOOK A COURT
Near the top of the screen there is one bar “TENNIS”
**New as of July 1, 2014, Online reservations open at 7:00am for one week ahead **
CHOOSE “TENNIS” TO BOOK COURTS & VIEW TENNIS LESSON AVAILABILITY
It is as simple as 1-2-3 Submit!
1. Select your date & time.
2. Add players to your court.
3. Choose the court type.
Submit!
Now here are the details…….
1. Select Your Date & Time
• Click the “TENNIS” bar near the top of your screen
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
V4 as of 6/27/2014
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How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
•
•
Click the tab for the day/date you want to play (up to 7 days advance). Bookings
begin at 7:00 am online for one week ahead (e.g. if today is Monday and you are
booking for the next Monday). You can book your own court OR call us to do it for
you.
Click on any unbooked court (shown as a blank tan background). Ball Machine can
only be booked on Court 1. There is a $10 fee per court period for Ball Machine use
unless you are a “Ball Machine Club Member.”
2. Add Players to Your Court
• Your name will automatically pop up as Player 1. (Or when calling the Club to book
a court, the caller is “Player 1”). Player 1 is responsible for this court. This means
that you are responsible for managing the court, including any name additions or
changes or cancellations.
• Players 2 (singles), 3 & 4 (doubles): Start typing the last name of the player and the
member’s name should automatically pop up in a drop down window. Use your
mouse to select the member. OR click the “Roster” next to the player number to
select a Member from the list. Remember, only Tennis Members have court
booking privileges.
If your partner already holds their quota of reservations, the system will not
allow you to add them to your court (check the “Availability List”<see below>
prior to booking).
If you are playing with a guest, you need to enter their name and mark them
as your guest. You will be charged $15 per guest, payable by you or your
guest on the day of play.
• You must submit two names for singles courts or four names for doubles courts.
If you are short one player, you can place a 36 hour hold on a court by
clicking “Request Extra Players.” You MUST fill in the names of the players
within 36 hours or the court will be automatically released.
“Request Extra Players For Singles or Doubles” You may place a 36-hour HOLD on a
court if you do not have all of your player names by checking either the singles or
doubles box to request extra players. This will flag the court so any member can add
themselves to your game. If you select “Friends Only,” then an email will be sent only
to Player 1’s “Friends” list and only they can add themselves to your game. The Club
can override this feature if you call us and tell us to add a player to your court not on
your “Friends” list.
Choose TYPE: Regular or Ball Machine (only on Court 1).
SUBMIT! (You must complete your court booking within five minutes or lose your spot).
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
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How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
AVAILABILITY LIST – On the Tennis Booking Page
•
•
•
•
View the Availability List by clicking on the words “Availability List.”
This list shows Tennis Members that have not reached their Advance Reservation quota of
three per week. This list is current every time you open it, so a player’s status will change
as they book more courts.
Sort the list by Last Name or Player Level by clicking on the words at the top of the list.
Use this list to set up a match or find a last minute replacement for a scheduled game.
GAMESEEKER – On the Tennis Booking Page
• See the list of games that need players, add yourself to the game by clicking “Add Player.”
• “Add a Gameseeker Request.” This feature will allow you to post a notice for days and
times you would like to play tennis.
COURT BOOKING RULES TO REMEMBER
We have these court booking rules in place to make it fair for all members to access the courts.
Your best chance to get your desired court seven days in advance is to book at 7am. Advance
Reservations made up to 6 days before the desired court time can be made via the internet
anytime or by contacting Member Services by phone or in person during regular Club hours.
Maximum of 2 Reservations on any one day per Member.
This can be 2 Advance Reservations or a combination of 1 Advance and 1 24-hour reservation.
Advance Reservations
“Advance Reservations” are all reservations that are made more than 24 hours before the
desired court time up to one week before the desired court time. Advance Reservations
include ball machine use, but exclude lessons, clinics, camps, tournaments and other Club
sponsored play.
1. Quota: An Adult Tennis Member may hold a maximum of three Advance Reservations
during a one week period (Sunday – Saturday.) A Child Tennis Member (ages 10-17) may hold
a maximum of two Advance Reservations during a one week period (Sunday – Saturday). A
maximum of two Advance Reservations may be booked for any one day. Free Child Tennis
Members (under 10 years old) may only play with their parents.
2. All Names are Required to Book a Court: All persons who will play on the reserved court
must be listed for each reservation and the reservation counts towards each player’s Advance
Reservations maximum quota. If someone in your regular “group” cannot play or you need an
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
V4 as of 6/27/2014
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How To Use GameTime Online Court Booking System
Remember ~ You can always call the Club to book your courts and appointments!
additional player, you can change players, but the name of the actual players must be filled in
or changed before play time.
3. All names left blank on a reservation will result in a $5 charge to the Member booking
the court.
4. All Members who are found to be playing in excess of their allowance of Advance and
24-Hour Reservations will be charged an “Excess Court Reservation” fee.
24-Hour Court Reservations
A court reservation made by a Tennis Member within 24 hours of the desired court start
time is considered as a “24-Hour Court Reservation”.
1. Quota: 24-Hour Reservations are limited to one reservation per Adult or Child Tennis
Member per day and can be combined with only one Advance Reservation for the same day.
2. All Names are Required to Book a Court: All persons who will play on the reserved court
must be listed
when making the reservation. The 24-Hour Reservation counts toward the daily court time
allowance for each player listed on the reservation. The correct names of all players must be
listed prior to court play time. There will be a $5 charge per incorrect name to the Member
booking the court for all incorrect entries.
3. To Book A 24-Hour Reservation: 24-Hour Reservations can be made via the internet
anytime or by
contacting Customer Service during operating hours.
Student Tennis Memberships
Advance Reservations: Each Student Member may reserve up to 2 courts per 7-day period up
to seven days in advance for the following days and times by calling after 7:00 am up to one
week ahead.
Friday
After 6:15 pm
Saturday All Day
Sunday
All Day
24-Hour Reservations: Each Student Member may reserve up to one court per day as a “24Hour” reservation ONLY during the following hours by calling within 24 hours of the desired
court time to make the 24-Hour reservation.
Monday – Friday Before 9:30 a.m.
Monday – Thursday
After 6:15 p.m.
Be Fit, Play Hard, & Enjoy Life!
Bellingham Tennis Club & Fairhaven Fitness
www.bellinghamtennis.com 360-733-5050 www.fairhavenfitness.us
V4 as of 6/27/2014
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