Neighbourhood Hit
Squad Project
Mark Baxter and David Szlamp
Private Sector Housing
Neighbourhood Hit Squad Project
Three Cornered Holistic Approach
Housing
Conditions
Environmental
Issues
Community
Concerns
The Ultimate Aim Is To
Make a
Difference
Pilot project area
New Deal for
Communities
area (NDC)
Project Overview
• This multi agency project started July 2009.
• Its simplicity is to focus on a manageable area for six
months (About 300 houses)
• Statistical data collated to street level identifies areas
• Monthly proactive themes organised by other partner
agencies resolve specific issues in that community.
•
•
•
•
•
Rubbish,
● Energy efficiency
Anti social behaviour ● Health issues
Crime
● General environment
Housing disrepair
● Fire Safety,
Access to employment
• Two areas have been completed Hyde Park & Hexthorpe
• Last pilot area Lower Wheatley / Netherhall started 1st
•
September.
Second Hit Squad team started in Edlington 1 October
Objectives
• To assess the general housing conditions
• Undertake internal house inspections to HHSRS
criteria
• To address all Cat 1 and Cat 2(D) hazards
• To return empty properties back into use
• Improve energy efficiency
• Tackle environmental and rubbish issues
• Tackle Anti Social Behaviour issues
• Offer help and advice by direct intervention or
referral to our partner agencies
• Improve the general community well-being
Meeting Structure
Steering group composition (monthly)
• Assistant Director of Housing (Chair)
• Assistant Director of Stronger Sustainable Communities
• Assistant Director Intervention, Prevention & Support
• Assistant Director of Public Health NHS Doncaster
• Area Neighbourhood Manager
• Area Police Inspector
• Project Officer
Stakeholder Group (monthly)
• Community Groups
• Councillors
• Key Partners
• Key Council Department Partners
• Any other agencies or groups that add value to the project
Key Partners Working with DMBC
Key partners within DMBC
• Public Health
• Private Sector
Housing
• Planning
• Energy Team
• Neighbourhood Team
• Neighbourhood
Enforcement Team
• Resource Recovery
• Corporate Policy
Performance and
Change Team
• Grants Team
• Asylum Seeker Team
• Adult Services
• Communications
Team
• Families First Team
Communicating the Project
• Multi agency launch event
• Promotional material
• Contacted Landlords and residents
• Community consultation and involvement
• Attended Community Groups
• Monthly Stakeholder Partnership meetings
• Developed an effective
referral network
• Walkabouts
• Enforcement Procedures
Project Network
• Invitations to attend a number of groups has improved
the project profile, assisted other projects targets or joint
aims.
•
•
•
•
•
•
Acquisitive Crime Group
Neighbourhood Theme Managers Group
Doncaster Safer Partnership Committee
Acceptance by landlords at the Landlords Forum
Domestic Violence Group
Partners and Community Together meetings
• The stakeholder group has become an excellent problem
solving group
• Producing quick solutions to problems through group
discussion using the expertise within the team
Neighbourhood Network Model
Structure
Local
Enforcement
Active
Community
Local
Neighbourhood
Area
Advice
Information
Guidance
Support
Neighbourhood
Services
Sensitive
networking
Neighbourhood Network Model
Agencies that
continually
communicate
with residents.
A culture of
shared
responsibility
Access to advice,
information,
guidance &
support
Hexthorpe
Outcome
Information
Area 2
Hyde Park
Outcomes
Questionnaires
Pre and Post Consultation results
Edlington
Hexthorpe
Hyde Park
Wheatley
Average Point
Score
Average Point
Score
Average Point
Score
Average Point
Score
Pre
Question 1 - How satisfied are you
with your area?
Post
Pre
Post
Pre
Post
Pre
4.12
5.10
4.69
6.05
5.15
4.18
Improved
5.52%
5.29
5.48
5.33
4.14
Improved
6.36%
4.24
5.2
4.67
3.96
Improved
12.79%
3.52
4.55
4.69
3.04
Improved
9.41%
4.80
5.32
4.79
Question 2 - How would you rate the
following elements of
your community?
Housing Conditions
General Environment
Street Cleanliness
Anti- Social Behaviour
Post
Hyde Park Consultation Results
Pre and Post Questionnaire Percentage Spread to the Question:How Satsisfied are you currently with your area?
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
1
2
3
4
5
Pre Questionaire Results
6
7
8
9
Post Questionaire Results
Mean Average Pre Questionnaire Result
4.69
Mean Average Post Questionnaire Result
6.05
10
Hyde Park Consultation Results
Pre and Post Percentage Satisfaction Spread to the Question.
How would you rate the following elements of your community?
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
1
2
3
4
5
6
7
8
9
10
Pre Housing conditions
Post Housing conditions
Pre General Environment
Post General Environment
Pre Street Cleanliness
Post Street Cleanliness
Pre ASB
Post ASB
Housing
conditions
General
Environment
Street
Cleanliness
ASB
Mean Average Pre Questionnaire Result
5.29
4.24
3.52
4.80
Mean Average Post Questionnaire Result
5.48
5.20
4.55
5.32
Current Evaluation
Effective
• External ranking system
• Positive perception of project by residents, landlords and
partner agencies
• Monthly theme leads
• Develop a pre and post questionnaire
• To better evaluate the projects effectiveness
• Establish the views and problems of the residents prior to entering a
new project area
Difficult
• Achieving the Internal inspection target to achieve greater
property improvement
• Continual Project promotion over six months
• Promotion of the partnership work and its achievements through
monthly updates is essential
• Attend residents meetings
Current Evaluation
Achievements
• Starting a second HIT Squad team for Edlinton
• A robust co-ordinated rubbish enforcement strategy
• Designing a pictorial recycling information leaflet
• 2 spin off projects
• Wheelie Bin Watch
• Trap Houses
Areas to develop
• Formalise the selection criteria for new areas across the
borough
• Link with other agencies to assist vulnerable residents more
directly
• Access additional funding sources because of the projects
wide remit
• Contact GP surgeries and other front-line health services
Wheelie Bin Watch
• Multi Agency
• Advice and information
• Etch onto bin house
number and post code
• Enforcement on bin
presentation
Aim
• Reduce bin thefts
• Reduce bin fires
• Reduce replacement
costs
• Improve community
well being
Pictorial
Recycle Leaflet
• Multi Agency
• Delivered by
Neighbourhood team
• Designed by resource
recovery
• Paid for by NDC
Aim
• To help all nationalities
to understand the
recycling procedure
• Reduce domestic
waste tonnages
Retailer Training
The Future…
…to roll out Neighbourhood Hit Squad borough-wide!
To target other problem neighbourhoods
Any
Questions
Any
questions?
Neighbourhood Hit Squad
Workshop
Neighbourhood Hit Squad Project
General Three Cornered Holistic Approach
Housing
Housing
Conditions
Conditions
Environmental
Issues
Community
Concerns
Workshop
• We would like each table of delegates to think of
Proactive Projects
Enforcement Teams or
Support agencies
they are aware of that could be utilised to
improve communities
• Note them down on separate post-it notes
• Place the post-it notes under the most
appropriate heading
Thank you for coming enjoy the
rest of your day….