REGISTRY INFORMATION
SESSION
May 29, 2003
The Petroleum Registry of Alberta
Panel Members
•
•
•
•
•
Ann Hagedorn - Industry Coordinator
Eileen Dickson - EUB Representative
Farhat Siddiqui - Business Change Manager
Ross Weaver - Industry Manager
Wally Goeres - Registry Manager
Additional Team Members
• Shane Moore - Service Desk Team Lead
• Sheryl Moody - Executive Assistant/Training
Administrator
The Petroleum Registry of Alberta
Information Session
Approach
1.
2.
3.
4.
5.
6.
7.
Registry Operations Update – Wally Goeres
Current “Hot Topics” – Ann Hagedorn
EUB Update – Eileen Dickson
Provisional Assessment Update – Farhat Siddiqui
Registry Enhancements – Ross Weaver
Open Questions
Gas Received from a Pipeline
•
•
If at any time you have a new question…fill out a card
Questions/clarification requests from the floor…please
speak up!
The Petroleum Registry of Alberta
REGISTRY OPERATIONS
UPDATE
1. Original Issues at “Go-Live” – Current
Status
2. Performance Initiatives (40+) and
Resulting Gains
3. Registry Statistics
The Petroleum Registry of Alberta
1. Original Issues at “GoLive” - Current Status
Batch Performance
On-line Performance
Change Management Statistics
Provisional Assessments (DOE)
EUB “problem wells”
Non-compliance “shadow” fees
(EUB)
The Petroleum Registry of Alberta
Batch Performance: Dramatic
Improvement
Batch Throughput Statistics
Jobs Received
Jobs not Processed
14000
12000
10000
8000
6000
4000
2000
0
2003-05-27
The Petroleum Registry of Alberta
2003-05-20
2003-05-13
2003-05-06
2003-04-29
2003-04-22
2003-04-15
2003-04-08
2003-04-01
2003-03-25
2003-03-18
2003-03-11
2003-03-04
2003-02-25
2003-02-18
2003-02-11
2003-02-04
2003-01-28
2003-01-21
• March-April sample day: 4x increase in throughput
• Allocations re-write should bring further increase
On-line Performance
5000
4000
3000
2000
1000
Week Ending
May 29
May 22
May 15
May 8
May 1
Apr 24
Apr 17
Apr 10
Apr 3
Mar 27
Mar 20
Mar 13
Mar 6
Feb 27
Feb 20
Feb 13
Feb 6
Jan 30
Jan 23
0
Number of Lockouts
1,600,000
1,400,000
1,200,000
1,000,000
800,000
600,000
400,000
200,000
0
Jan 16
Number of Hits
Total Page Hits and Number of Lockouts by Week
Week Ending
Lockouts
The Petroleum Registry of Alberta
Change Management Statistics
Post- Implementation Incidents
Incidents
New Incidents
Closed Incidents
120
100
80
60
40
20
0
May 18-24
May 4-10
Apr 20-26
Apr 6-12
Mar 23-29
Mar 9-15
Feb 23-Mar 1
Feb 9-15
Jan 26-Feb1
Jan 12-18
Dec 29-Jan 4
Dec 15-21
Dec 1-7
Nov 17-23
Nov 3-9
The Petroleum Registry of Alberta
Change Management Statistics
Cumulative Incident Resolution
New Incidents
Closed Incidents
1400
1200
1000
800
600
400
200
29
-J
an
4
Ja
n
12
-1
Ja
8
n
26
-F
eb
1
Fe
b
9Fe
15
b
23
-M
ar
1
M
ar
915
M
ar
23
-2
9
Ap
r6
-1
2
Ap
r2
026
M
ay
410
M
ay
18
-2
4
15
-2
1
De
c
17
De
c
De
c
17
-2
3
No
v
No
v
39
0
The Petroleum Registry of Alberta
2. Performance Initiatives
Observed Improvements – EUB Infrastructure
Registry process is keeping pace and turn-around time has
improved by 400%.
Infrastructure File Processing - April 1, 2003
350
300
Files
250
Received
200
Processed
150
Remaining
100
50
Hour
The Petroleum Registry of Alberta
23
21
19
17
15
13
11
9
7
5
3
1
0
Observed Improvements - Ministry Reports
Registry process kept pace and was completed within 15
minutes of last submission.
Ministry Reports Processing Mar 28-31 2003
1600
1400
1200
Files
1000
Received
Processed
800
Remaining
600
400
200
0
B
i nn
eg
ing
19
3
8
10
12
14
16
18
20
22
0
Hour
The Petroleum Registry of Alberta
2
4
7
13
15
20
12
14
Observed Improvements
Peak day in March had only 31% of jobs completing within 2 hours
JOBS PROCESSED MARCH 17
Elapsed Time From File Submission to Processing End Time, by Job Type
2500
2000
Total Monthly Jobs:
Total Jobs:
Average Time to Process Monthly Job:
Average Time to Process All Jobs:
2,070
3,105
348 min
564 min
Monthly
MinReports
1423
1500
Infrastructure
EUBNCRequest
EUBNCReport
EnsureComp
1000
41
486
500
141
0
125
3
11
< 6min
% of Monthly
6%
Jobs Completed
181
7
81
26
102
20
163
6-15min
16-30min
.5-1hr
1-2hr
2+ hr
15%
19%
24%
31%
100%
The Petroleum Registry of Alberta
BatchRptNight
BatchRptDay
Observed Improvements
Peak day in May had 66% of jobs completing within 2 hours
JOBS PROCESSED May 15
Elapsed Time From File Submission to Processing End Time, by Job Type
1200
1000
Total Monthly Jobs:
Total Jobs:
Average Time to Process Monthly Job:
Average Time to Process All Jobs:
1,936
3,415
131 min
130 min
Monthly
MinReports
800
600
Infrastructure
449
666
242
EUBNCReport
69
400
200
0
EnsureComp
12
195
34
118
22
< 6min
% of Monthly 23%
Jobs Completed
EUBNCRequest
1
102
465
108
4
50
99
6
170
197
239
2
3
6-15min
52
4
2
16-30min
47
1
.5-1hr
51
2
1
1-2hr
2+ hr
35%
44%
54%
66%
100%
The Petroleum Registry of Alberta
BatchRptNight
BatchRptDay
Observed Improvements
April’s On-line response time improved 500% as a result of:
 Tuning of the On-line Volumetric Edit Submission
 Tuning Allocation database indexes
Page Hits with response > 10 seconds
Vol
SAF
Login
Inbox
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
Dec
Jan
Feb
The Petroleum Registry of Alberta
March
April
Other
3. Registry Statistics
•
•
•
7236 User IDs established
16.2 million on-line “hits” (50,000/hour at peak periods)
Monthly batch transactions (e.g. March 2003)
–
–
–
–
•
•
DOE
EUB
Industry
TOTAL
22,250
20,414
23,419
66,083
Service Desk calls to March 03: over 23,000
Training
–
–
–
–
–
•
(Nov 02- Apr 03)
# of Learners and Supervisors
# of folders studied
# of folders completed
Total number of online courses
Total number of active job aids
4,920
81,848
75,839
62
43
Registry Communications
– Broadcast Messages
– Tips
– Alerts
The Petroleum Registry of Alberta
150+
40+
60+
Registry Service Desk Statistics
•
•
•
•
•
Average calls/day
200
Average call duration
6.9 minutes
Average speed of answer <30 seconds
Target < 75 active assignments
Staffing from 10 at peak, now reduced to 6
The Petroleum Registry of Alberta
Current “Hot Topics”
• USA Passwords
• Training Modules & Red Folders
The Petroleum Registry of Alberta
Registry USA Passwords
Have you changed your PRIMARY_USA password?
• Currently 519 USA passwords have expired and still require
changing.
• You must change your USA password in the Registry now to
avoid problems later
• After approximately June 15, 2003 these USA passwords will
only be changed by contacting Client Registry in Edmonton.
You will not be able to use the Registry and do it yourself.
• The PRIMARY_USA id and the BACKUP_USA id are the only
two that can make security and access changes for your BA in
the Registry.
• The USA at your BA can reset the password for another
(working) user as necessary.
The Petroleum Registry of Alberta
Training Modules
There are more than 19,600 red folders with
content that has been updated, but not yet
reviewed.
WHY SHOULD I CHECK FOR RED FOLDERS?
• Additional job aids and case studies are being added on an
ongoing basis. Online courses are being modified to keep current
with Registry changes. Learners are notified within the
Performance Support System through RED FOLDERS.
• Helps you keep pace with changes, staying up to date will save
time in the long run
• We have added an evaluation question that is directly related to
the new material – answer the question correctly and the folder
will return to a black (complete) status.
The Petroleum Registry of Alberta
EUB NON-COMPLIANCE
UPDATE
The Petroleum Registry of Alberta
EUB Non Compliance
• CAPP letter requesting EUB:
– Maintain shadow billing until noncompliance reports are working correctly
– Review metering difference over 20% and
oil imbalance
– Grace Period for pending amendment due
to auto populated volumes
The Petroleum Registry of Alberta
EUB Non Compliance
Shadow Billing Extended
• Registry changes are expected to be
implemented by the end of June 2003
• EUB extension of shadow billing to
September production month
• Payable invoices will be generated for the
October production month
• EUB expects all outstanding errors from
Registry inception to be corrected or they will
be subject to fees
The Petroleum Registry of Alberta
Metering Difference over 20%
and Imbalance Errors
EUB has agreed to the following:
•
Oil
– No change
– The EUB does not concur with a request for a tolerance
•
Gas
– No fee on metering differences greater than 20% if the volume does not
exceed 15 103m3
– Exception
• Metering difference 100% or over regardless of volume will continue to
be subject to the non-compliance fee
•
Water
– No fee on water metering differences
– EUB will monitor and if necessary a revised enforcement mechanism may
be developed
– If required, any enforcement action would be applied only to production
months from the date of implementation
•
The EUB reserves the right to require amendments if determined
by audit
The Petroleum Registry of Alberta
Grace Period – Pending
amendment due to auto
populate
• Following further review and discussion
Industry and EUB agreed to monitor the
levels of such fees and seek other means of
resolving the issue.
The Petroleum Registry of Alberta
Pending DISP and/or
Pending PURDISP with no
submission
• Total errors
•
•
•
•
•
•
March 2003
February 2003
January 2003
December 2002
November 2002
October 2002
The Petroleum Registry of Alberta
 1704






195
339
295
332
262
281
April Top 4 Errors
• Metering Difference >20%
– Gas
– Water
• Facility is missing for current month
• Well is missing for current month
• Imbalance cannot exist for product
The Petroleum Registry of Alberta
 1242
– 572
– 670
 994
 641
 630
EUB Non Compliance
Total Errors
EUB Non Compliance Errors
25000
Apr-03
20000
Mar-03
Feb-03
15000
Jan-03
10000
Dec-02
5000
Nov-02
0
Oct-02
Oct-02
Nov-02 Dec-02 Jan-03 Feb-03 Mar-03
Apr-03
Outstanding Errors by Production Month Extracted
The Petroleum Registry of Alberta
EUB Non Compliance
EUB Non Compliance
10000
9172
8288
7500
8000
5383
6000
5374
5008
3767
4000
2000
0
Oct-02
Nov-02
Dec-02
Jan-03
The Petroleum Registry of Alberta
Feb-03
Mar-03
Apr-03
Volumetric Data Errors
Remaining Data Errors
Original Volumetric Data Errors
As of April, 2003
October
November
December
January
February
March
April
9,172
8,288
7,500
5,383
5,374
5,008
3,767
The Petroleum Registry of Alberta
3,426
2,127
2,500
2,437
2,862
2,917
3,767
PROVISIONAL
ASSESSMENT UPDATE
The Petroleum Registry of Alberta
PROVISIONAL ASSESSMENT
TRENDS
PA Trend as of Registry Implementation
300000000
PA Charge
250000000
200000000
150000000
100000000
50000000
0
Oct-02
Nov-02
Dec-02
Jan-03
Production Month
The Petroleum Registry of Alberta
Feb-03
Mar-03
PROVISIONAL
ASSESSMENT CHARGES
PA Charges from 2000-2003
300000000
200000000
150000000
100000000
50000000
Production Month
The Petroleum Registry of Alberta
Mar-03
Jan-03
Nov-02
Sep-02
Jul-02
May-02
Mar-02
Jan-02
Nov-01
Sep-01
Jul-01
May-01
Mar-01
Jan-01
Nov-00
Sep-00
Jul-00
May-00
Mar-00
0
Jan-00
PA in $
250000000
REGISTRY
ENHANCEMENTS
The Petroleum Registry of Alberta
Enhancement and Cost Overview
Enhancement Area
Notification/ Inbox Changes
Cost*
$000’s
55
Pipeline Splits
285
Partner Reporting
145
Non-Compliance Report CSV Format
40
Testing/Training/IRT Requirement
75
Total Requirements
600
• +/- 30% Estimates
• Company by company charge-out est. now available
The Petroleum Registry of Alberta
Enhancement Items
1. Performance/ Incidents/Stability
– Industry's top priority is attainment of
targeted performance levels, demonstration
of consistent levels of stability month-tomonth, and correction of key defects.
– Performance targets have been proposed
by Industry and are being reviewed by
Steering Committee
The Petroleum Registry of Alberta
Enhancement Items
2. Notifications/Inbox
– Validation Results: Show "Success" or
"Failure"
– Validation Results: Show "Description”
(file name)
– BA Inbox: Return to where left Inbox
listing after viewing a notification (Vs Top
of listing)
– BA Inbox: Permit sort by recipient name
The Petroleum Registry of Alberta
Enhancement Items
3. Pipeline Splits
– Server-to-server functionality
– Pipeline “accept/reject” function
– Allow submission of Shipper list without
Shipper BA ID's (DUNs number issue)
– Allow custody transfer operators to
specify “valid owner” list
– Allow reporting of split at stream level
such as Unit or Well Group (vs. shipper/
owner/well)
– Volumetric truck ticket functionality
• IRT/IBC reviewing overall support for splits
The Petroleum Registry of Alberta
Enhancement Items
4. Partner Reporting
– Functionality to report operator calculated
oil crown royalty volumes and the
allocation of those volumes to
wells/owners
– Archive report request parameters.
– Functionality to permit access to certain
data under the “security blanket” for
specified partners
The Petroleum Registry of Alberta
Enhancement Items
5. CSV version of the EUB noncompliance report
– Stage 1: Summary report provided in
CSV and PDF automatically on userrequested and Registry-generated NC
reports.
– Stage 2: Detail components also
available in CSV
The Petroleum Registry of Alberta
Enhancement Roll-out (1)
• Notifications/ Inbox
– ASAP after funding confirmation
• Non-Compliance Report in CSV Format
– Expected availability later in June.
• Pipeline Splits
– Beta Liquids Pipeline: Testing in May 03
– Further roll-out and development contingent
on Producer/ Pipeline support
The Petroleum Registry of Alberta
Enhancement Roll-out (2)
• Partner Reporting
– Confirm Funding Approach
– Prepare and test Registry, vendor and client
system changes
– Beta sites: October 03 (Sept 03 production)
begin parallel runs, cutting over to exclusive
Registry application as appropriate
– All producers migrate to Registry Partner
Reporting by March 04
The Petroleum Registry of Alberta
Contacts
Registry
–
–
–
–
Phone (403) 297-6111 (Calgary)
Phone 1-800-992-1144 (outside Calgary)
Fax (403) 297-3665
Email: [email protected]
EUB
EUB non compliance issues/questions
EUB invoice issues/questions
– E-mail: [email protected]
– Fax (403) 297- 7303
– Phone (403) 297-8952
DOE
DOE Gas Royalty issues/questions
– Fax (780) 427-3334
– Phone (780) 427-2962
The Petroleum Registry of Alberta
Questions and Answers
The Petroleum Registry of Alberta
Gas Received From a Pipeline
• Gas flowing in to and out of a pipeline must be
through a meter station.
• There are many different subtypes of meter stations
• All meter stations are set-up by the pipeline operator
• Each meter station subtype has specific reporting
rules
• Each meter station is set-up with a unique ID AB MS
#######
• Each meter station reports gas flowing in a single
direction
The Petroleum Registry of Alberta
Gas Received From a Pipeline
•Subtypes of meter stations
•631- Field Receipt
•632 – Interconnect with Auto populate
•633 – Interconnect with No Auto populate
Applicable to
Producers
•634 – Interconnect Non Reconciled
•635 – Summary or Non Reporting Receipt
•636 – Non Reporting
•637 – NEB Regulated Field Receipt
•638 – NEB Regulated Interconnect
The Petroleum Registry of Alberta
Applicable to
Pipelines only
Reported in the
“from/to” field
only
Gas Received From a Pipeline
(Fuel Gas)
• Field meter stations indicate the gas is received from
the field into the meter station and then into the PL
• Interconnect meter stations indicate the gas is coming
from (off) a pipeline
• Interconnect meter stations can be between two
pipelines ie. gas moves from Nova PL to Atco PL ….or
• Interconnect meter stations can be between one
pipeline and a production facility ie. gas moves from
Nova PL to BT, GP or IF for fuel
The Petroleum Registry of Alberta
Gas Received From a Pipeline
• Subtype 632 used when the pipeline (meter station
operator) does not control the measurement of gas.
• Subtype 633 should be used when the pipeline (meter
station operator) controls the measurement of the gas.
• In both instances The connecting facility operator will be
named as CSO (Common Stream Operator). The CSO
will report the MS receiving gas from the disposing PL
and the other facility (BT, GS, GP, IF or PL) will report the
receipt from the MS.
• Currently auto-populating to upstream facilities is not
working for these MS subtypes. This and other additional
changes are being looked at to streamline the MS
reporting but are not currently available.
The Petroleum Registry of Alberta
Gas Rec’d From a Pipeline
(Return Fuel Example)
PL
Gas for fuel
Meter Station
Sub Type 632
or 633
MS
BT
GP
GS
BT
BT
The Petroleum Registry of Alberta
Gas for Sale
MS
Meter Station
Sub Type 631
Gas Rec’d From a Pipeline
(Purchased for Fuel)
Meter Station
Sub Type 632
or 633
BT
PL
MS
Gas for fuel
BT
GP
GS
BT
BT
The Petroleum Registry of Alberta
Gas for Sale
MS
Meter Station
Sub Type 631