Professional Level Capture Management Assessment Questionnaire APMP and Non-APMP Entry Capture Management Assessment Questionnaire Getting Started How do I get started on my CMAQ? Set aside time and space to complete the questionnaire; gather together any associated materials that you think that you will need to refer to (e.g. contact plan, intelligence gathering plan). Familiarize yourself with the material. Find a quiet area where you will not be distracted from the task and plan for half a day to complete your self-assessment questionnaire. Start anywhere within the document; start with those competency groups that you feel most comfortable with. Which boxes do I need to complete against each competency element? Firstly, for each of the competency groups, you will need to enter your score for every competency element. Enter your score – score on a scale of 06, based on the following interpretations: Score 0 where you believe that you do not have appropriate knowledge relating to the competency element Score 1-2 where you believe that you have appropriate knowledge relating to the competency element but few or no opportunities have been available to you to demonstrate your skills in this competency element Score 3-4 where you believe that you have appropriate knowledge and have had opportunities to demonstrate some of your skills in this competency element Score 5-6 where you believe that you have appropriate knowledge and have had opportunities to demonstrate all of your skills in this competency element Total your score for each group of competency elements and there is a minimum acceptable total score. Your individual scores must add up to at least this number for your submission to be rated as acceptable. Secondly, in the first box below each of the scoring boxes, you will need to record evidence to support your scores. For each of the competency groups, the Assessor will be seeking to understand that you are able to demonstrate your knowledge and have applied that knowledge in the capture process to support capture planning activities. You should record: Where and when the skill set associated with these competency elements were used (code names are acceptable to protect confidentiality) A brief statement on how your skills were applied Importantly: You may also choose to explain briefly why you have not had the opportunity to demonstrate your skills associated with a particular competency group, or element (i.e. company process does not require it, falls into A N Other’s remit etc). Shipley CMAQ Professional 2 Capture Management Assessment Questionnaire Capture Planning Training and Ongoing Development: From the information contained within this section, the Assessor will be seeking to understand that you have an appropriate level of knowledge concerning professionally accepted standards and practices for capture planning. Furthermore, the Assessor will be seeking to understand how you propose to continue to develop yourself professionally, so as to ensure that your knowledge is kept up to date. Candidate name Candidate email address Learning record: To demonstrate that you have acquired the knowledge you need to perform your role well, you are asked to record below any training that you have received prior to completing this self-assessment. You must record: Training Course Name Training Course Date(s) Training Provider (Company Name) Key Capture Competencies Learned Alternative means of acquiring knowledge are also acceptable for this program. The following provides some examples of how you may have trained yourself: Home-based learning - Private study, structured reading on proposals-related themes or topics. Action-based learning - A systematic, structured approach to the solving of problems in the workplace Work-based development - Background reading, research or preparation required to tackle a new area of work Conferences – Attending conferences, seminars, workshops or other professional events, including in-house training Self-Teaching Approach Continuing Professional Development: Shipley CMAQ Professional Approximate Date(s) Source of Knowledge (Book Name, Web References etc.) Key Capture Competencies Learned 3 Capture Management Assessment Questionnaire Capture Planning Training and Ongoing Development: From the information contained within this section, the Assessor will be seeking to understand that you have an appropriate level of knowledge concerning professionally accepted standards and practices for capture planning. Furthermore, the Assessor will be seeking to understand how you propose to continue to develop yourself professionally, so as to ensure that your knowledge is kept up to date. To demonstrate that you plan to maintain or add to your knowledge, you are asked to record below any training that you plan to attend within the 2-3 years from completing this self-assessment. You must record: Training Course Name Training Course Date(s) Training Provider (Company Name) Key Capture Competencies to be Acquired Again, alternative means of acquiring knowledge in the future are also acceptable for this program. Self-Teaching Approach Approximate Date(s) Source of Knowledge (Book Name, Web References etc.) Key Capture Competencies to be Acquired If you have already achieved APMP Practitioner status then you have already been assessed by APMP as competent in some of the competencies covered by this certification program, you may therefore complete a shortened Capture Management Assessment Questionnaire. The capture competencies that you do not have to complete are: Capture Planning and Scheduling Color Team Reviews Drafting the Executive Summary If you are an APMP Practitioner or Professional enter your membership number here __________ You must then provide a copy of your APMP certificate to [email protected] Shipley CMAQ Professional 4 Capture Management Assessment Questionnaire CP Capture Planning and Scheduling: Capture Planning is the process of identifying opportunities, assessing the environment, and devising and implementing winning strategies orientated toward capturing a specific business opportunity. Consistently successful capture planning requires written, action-orientated capture plans that have SMART actions assigned and a clearly defined schedule for completion. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 12 Use a capture plan discipline to capture new business more efficiently Maintain a capture process that is dynamic, flexible, interactive and current Develop a schedule of capture activities using scheduling tools Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 5 Assessor Score Capture Management Assessment Questionnaire CP Capture Planning and Scheduling: Capture Planning is the process of identifying opportunities, assessing the environment, and devising and implementing winning strategies orientated toward capturing a specific business opportunity. Consistently successful capture planning requires written, action-orientated capture plans that have SMART actions assigned and a clearly defined schedule for completion. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (1-6) For these competences you must score a minimum total of 9 Plan regular decision gate reviews to determine whether to advance the opportunity to the next phase or end the pursuit Use the capture plan outputs to begin the proposal planning process Create, align and adapt the capture schedule to match, the customers actions, the organization’s business development process, the resources available, and the selling environment Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 6 Assessor Score Capture Management Assessment Questionnaire CP Capture Planning and Scheduling: Capture Planning is the process of identifying opportunities, assessing the environment, and devising and implementing winning strategies orientated toward capturing a specific business opportunity. Consistently successful capture planning requires written, action-orientated capture plans that have SMART actions assigned and a clearly defined schedule for completion. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (1-6) For these competences you must score a minimum total of 4 Develop structured capture plans that include external analysis, internal analysis, strategy development, and execution and monitoring Schedule color team reviews to improve the capture plan, strategy, proposal, or lessons learned Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 7 Assessor Score Capture Management Assessment Questionnaire CTSM: Capture Team Selection and Management: Capture team selection and management is a matter of roles rather than position. Capture teams range from a part-time person to a group of exclusively assigned individuals. Identify and commit individuals who have the skills, knowledge, availability, and interest to fulfil their assigned roles. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 16 Train the capture team in the process that will be followed Arrange and manage the kick-off meeting to start the capture process Engage senior management keeping them informed and involved Use objective measures to evaluate capture success Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 8 Assessor Score Capture Management Assessment Questionnaire CTSM: Capture Team Selection and Management: Capture team selection and management is a matter of roles rather than position. Capture teams range from a part-time person to a group of exclusively assigned individuals. Identify and commit individuals who have the skills, knowledge, availability, and interest to fulfil their assigned roles. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 9 Identify and commit the right people to the capture team Engage senior leadership to commit the required resources Assign, SMART objectives, and completion dates to named individuals within the capture team, providing clear reporting expectations Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 9 Assessor Score Capture Management Assessment Questionnaire CTR: Colour Team Reviews: Colour reviews, done correctly, are the most cost-effective way to improve the overall effectiveness of your capture planning effort and resultant win rate. Capture tams should support colour reviews throughout the business development process. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 12 Define the organization’s process phases, gate milestones, and color review points to support a specific capture Use a consistent process for each review Communicate clear review assignments, balancing each reviewer’s workload Select appropriate reviewers for each review task Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 10 Assessor Score Capture Management Assessment Questionnaire CTR: Colour Team Reviews: Colour reviews, done correctly, are the most cost-effective way to improve the overall effectiveness of your capture planning effort and resultant win rate. Capture tams should support colour reviews throughout the business development process. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 18 Use a Blue Team to review the capture plan and validate the win strategy Use a Black Hat Team to anticipate competitors’ likely strategies and solutions and update the win strategy Use a Pink Team Review to validate that the capture plan outputs have been successfully transferred to proposal strategy and verify compliance Use a Red Team Review to evaluate the proposal for customer focus, completeness and clear communication of the win strategy and solution Use a Gold Team Review to confirm the offer entails acceptable profit and risk Use a White Team Review to determine how the process, strategies and talent can be improved Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 11 Assessor Score Capture Management Assessment Questionnaire CFCST: Customer Focused Capture Skills and Tactics: Customer-focused capture skills and tactics require an aligned team of individuals with the interface skills to actively listen, establish rapport, build trust, assess situations accurately, collaborate effectively, and communicate persuasively. Invest your time and attention helping customers meet your customer’s goals and objectives, and they are more likely to invest their time and money in you. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 15 Apply appropriate capture processes to customers different buying patterns Define and articulate benefits that map to customer issues throughout the buying cycle Use a variety of techniques to anticipate and handle objections throughout the capture process Test the potential solution with the customer early and often Develop a logical business case that supports the customer in making logical buying recommendations Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 12 Assessor Score Capture Management Assessment Questionnaire DGR: Decision Gate Reviews: Decision Gate reviews are milestones in the business development process, triggered by pre-defined customer actions, at which senior management decides whether to advance the opportunity to the next phase or end the pursuit. Key questions are: 1) Is the opportunity winnable? 2) Do the potential returns justify the expenditures? 3) Is the capture team prepared for the next phase 4) What additional resources are required to win? I have the ability to Self Score (0-6) For these competences you must score a minimum total of 18 Manage decision gate reviews at process milestones Develop and communicate the required inputs and written outputs for each decision gate including securing adequate funding and resources when advancing Engage the appropriate decision-makers and significant contributors for the decision gate Provide objective reasoning to end capture activity if the decision gate information lacks clarity and / or; if the capture team does not know if, how, where, or when the information can be obtained Update the Capture Plan and ensure gate review packages are archived with lessons learned Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 13 Assessor Score Capture Management Assessment Questionnaire EPM: Engaging Program Management: Engage the program manager immediately after the Pursuit Gate Review. The program manager must have input on capture strategy and will help validate past performance, management, and technical solutions. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 15 Develop the capture strategy collaboratively with the Program Manager Coach the Program Manager to ensure that the solution is continually aligned with the evolving strategy Prepare, or delegate the preparation of, detailed, transition and internal program management plans Use the Capture Schedule to impose the solution freeze Formally transition program responsibility from the capture manager to the program manager upon contract award Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 14 Assessor Score Capture Management Assessment Questionnaire EPM: Engaging Program Management: Engage the program manager immediately after the Pursuit Gate Review. The program manager must have input on capture strategy and will help validate past performance, management, and technical solutions. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 10 Engage Senior Managers to appoint the program manager immediately after the Pursuit Gate Review Develop the Integrated Solution worksheet (or equivalent) Coach the Program Manager to lead or support the development of the solution performance work statements, make/buy and work share plans, work breakdown structure, program plan, transition plan, program schedules, costing, and price-towin analysis Coach the Program Manager to develop a baseline solution presentation for the proposal kick-off meeting Coach the Program manager for the final presentation Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 15 Assessor Score Capture Management Assessment Questionnaire EPS: Engaging Proposal Support: Engaging proposal support while continuing your capture activities is essential to ensure capture and proposal strategies are aligned and implemented in the proposal. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 17 Work with the proposal manager to prepare detailed proposal budget Extend the capture strategy into the proposal strategy and conduct Blue Team Review Integrate proposal support, program management, engineering, and key teaming partners in proposal planning, solution development, work share, WBS development, and price-to-win (PTW) activities Work with sales to ensure a draft the executive summary Influence the selection of the best proposal team members Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 16 Assessor Score Capture Management Assessment Questionnaire EPS: Engaging Proposal Support: Engaging proposal support while continuing your capture activities is essential to ensure capture and proposal strategies are aligned and implemented in the proposal. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 20 Provide support during the proposal kick-off meeting Define and manage contacts with the customer, including bidder’s conferences, site visits, and questions regarding solicitation documents Participate in, but not facilitate all color team reviews Analyze the final bid request and lead the Bid Validation decision gate review Lead, guide, or contribute to post bid submittal interactions with the customer, including questions, clarifications, contract negotiations, proposal debrief, and program start-up Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 17 Assessor Score Capture Management Assessment Questionnaire DES: Drafting the Executive Summary: Executive Summaries are often the most important pages in a proposal. They set the tone for individual evaluators and are often the only pages read by the decision makers. A draft should be developed during the capture process. YOU DO NOT HAVE TO COMPLETE THIS PAGE IF YOU ARE AN APMP PRACTITIONER OR PROFESSIONAL AND HAVE PROVIDED THE INFORMATION REQUESTED ON PAGE 4. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 12 Collaborate with sales to ensure the development of key elements of the Executive Summary. Use the draft Executive Summary as a briefing tool. Engage Senior Managers to review the draft Executive Summary Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 18 Assessor Score Capture Management Assessment Questionnaire PTW: Price to Win: Price-to-win is a process to estimate the price that wins the contract – the customer’s final trade-off between capability and purchase price. To estimate the winning price before the purchasing decision, build your knowledge of the market, your target customer, your evolving capabilities, and your competitors’ evolving capabilities. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 15 Analyze the options for any price-capability trade-off and pricing alternatives Analyze the customer’s budget, funding profile, and acceptable price range Analyze and estimate the lowest-cost, acceptably compliant solution Analyze and estimate the capability-satisfied solution Analyze and estimate the value-driven solution Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 19 Assessor Score Capture Management Assessment Questionnaire PTW: Price to Win: Price-to-win is a process to estimate the price that wins the contract – the customer’s final trade-off between capability and purchase price. To estimate the winning price before the purchasing decision, build your knowledge of the market, your target customer, your evolving capabilities, and your competitors’ evolving capabilities. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 13 Use analyses and estimation results to determine the Price-to-Win Prepare, review and implement a win strategy that integrates solution and Price to Win Differentiate and communicate cost, price and value Develop should-costs or cost bogeys early Develop objective evidence and rationale to minimize negotiated price reductions that may be requested Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 20 Assessor Score Capture Management Assessment Questionnaire S: Strategy: Strategy is a plan or method for achieving a goal. Strategy and tactics are often confused. In the purest sense, strategy is your preengagement position; tactics are the actions you take to implement your strategy, to convey it persuasively. Both are required to win. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 24 Distinguish and apply ‘strategy’ at different phases of the business development process Identify the buyer, the users, and the technical buyers; and then list their issues Implement and manage the strategy action plans Create a price to win strategy to drive the solution Define a specific sales capture objective after the pursuit decision to better focus on that unique opportunity Develop a specific value proposition for each customer Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 21 Assessor Score Capture Management Assessment Questionnaire S: Strategy: Strategy is a plan or method for achieving a goal. Strategy and tactics are often confused. In the purest sense, strategy is your preengagement position; tactics are the actions you take to implement your strategy, to convey it persuasively. Both are required to win. I have the ability to Self Score Assessor For these competences you must score a minimum total of 10 (0-6) Score Analyze the current position using standard, universally understood, integrated and accepted tools Develop an integrated Customer Solution Worksheet (or equivalent) to arrive at a competitive solution that is aligned with the customer’s issues and requirements Prepare a Bidder Comparison Chart to discern and document how the customer organization perceives the organization versus the competitors in relation to key issues Develop specific strategy statements that define both what will be done and how it will be implemented Use trade-offs to validate the approach and ghost the competition Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 22 Capture Management Assessment Questionnaire T: Teaming: Teaming is a strategy where two organisations agree jointly to pursue an opportunity to improve their chances of winning. In a broad sense teaming can range from informal prime-subcontractor relationships to the creation of a new joint-venture organisation. I have the ability to Self Score (0-6) For these competences you must score a minimum total of 12 Identify teaming partners early in the capture process Develop selection criteria and then use the Bidders Comparison Chart to analyze potential teaming combinations Negotiate a common vision as the basis for teaming and agree to a written teaming agreement Consult with customers and consider their roles in team formation Define each teaming partner’s work share in advance in a Work Breakdown Structure (WBS) Totals In 225 words or less, provide evidence to support your scores above, giving examples of the application of your skills. For Assessor use only Shipley CMAQ Professional 23 Assessor Score Capture Management Assessment Questionnaire OVERALL ASSESSOR COMMENTS ASSESSOR RESULT (PASS or DEFER) SUMMARY RECOMMENDED NEXT STEPS Shipley CMAQ Professional 24
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