Case Study
Management support at PFI Contract in London
Location
Queen Elizabeth Hospital Greenwich London
Date
November 2015 –March 2016
Primary Contact
Paul Goodridge –Director
Background
FMS were commissioned to deliver a number of distinct services for
Vinci during the period of engagement. These included
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Headhunting a new Operations Director
Client Management support
Compliance auditing
Team Building.
Challenges
Vinci at QEH had a new client and had had several Contract Managers
this had led to a situation where progress was “stalling” with the client
and some short-term support was required to move the contract
forward.
Project overview
FMS had worked at QEH with Vinci before and so had a deep
understanding of many of the site specific issues and this assisted FMS
in reaching targets and milestones much quicker.
This working knowledge of Vinci also helped FMS to fulfill its
obligations in terms of headhunting as it was clear about the type and
profile of the individual needed by Vinci.
Services Provided
FMS provide the following services to Vinci either directly or indirectly
to Vinci at the QEH site
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Headhunting at Director level
Interim Site Management cover
Client Management
Compliance Auditing
Teambuilding
Management Reviews.
Solutions/Outputs
The on-site Vinci management team given the short term support by
FMS were able to concentrate on other priorities whilst being assured
that other areas of the contract were being supported and developed.
Outcomes/Results
 Senior Director identified and recruited by Vinci
• Review of complete Capitec Audit
• Development of enhanced site based Hard FM filing system
• Enhanced Management Structure
• Improved team spirit.
Balancing solutions through creative and innovative strategies