Appraisal Management
The Human Side
‘Human’ Approach
Event
Ongoing process
Little value
Meaningful – view as of value
Separate process - ‘clip on’
Integrated into ongoing practices
Game it
Embrace it for success and growth
Compliance
Activates energy, contribution
Done on
Collaborative
An approach that
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Engages and motivates people - meaningful
Assures core performance
Aligns energy and focus
Identifies development areas
Is ongoing
Is a collaborative undertaking
Is integrated into core practice
Coaching Approach
Appraiser-Appraisee Pre-requisites
 Relationships
-Constructive
 Role clarities
- Your job / My job
 Reference points
- Agreed / Explicit expectations
REFERENCE POINTS
Platform for Performance
WHY
Vision - Purpose
WHAT
Our core aims
My role
My accountabilities
HOW
Expected Approach
• Philosophy
• Structure
• Culture
Individual Motivation - 3 Big Levers
Purpose
Goals
Choice
Why - Value
What- Success
How - Autonomy
Performance
 Assurance
 Alignment
 Development
 Motivation
Process and tools
Scope - What we evaluate
Assurance
PTCs
1
G
O
• Assurance & Alignment
• Growth
Alignment – Collective focus
R
aim/s & indicators
Professional Growth
aim/s & indicators
12
ARA - Coaching Pathway
A Coaching / Problem Solving Conversation – Checking In NOT Checking On
Aims
Reality
Actions
I just want you to refresh me as to what your aims are.
Why are these important ?
How do these link to our aims?
Paraphrase – So…….
What are your indicators of success?
So talk me through me exactly where you are at
Where are you at on a scale of 1…………………….10
How do you know that?
What’s been achieved ? / What’s not been achieved?
What have you tried ?
What has worked / What has not worked?
How we can be sure of / verify that?
Would might this information suggest?
Paraphrase – So…….
So what could your next steps be?
What will you do?
What will happen next?
What will that look like?
What’s your plan?
Paraphrase – So…….
What will we see? / by when?
What’s your commitment on a scale of 1…….10
Create the agreed verification at the start
INDICATORS
•What will that look like in terms what you’re doing
•What will tell you whether you are achieving this
•How could you verify this to others
•What will that look like in outcomes
•What will others experience if you are successful
•What will be clear indicators of success
The detail
What it looks like in
• Behaviour
• Outcomes
• Indicators
Conversation One - Forming Aims
• What do you see as the key focus areas for professional aims this year
• Knowing our aims & targets talk me through what your aims might be
• What do you want to develop or improve in this area ?
• What areas for development have you identified
• What weaknesses might you want to tackle?
• What aspects of this have you found challenging in the past?
• What abilities do you want to develop or extend in this area?
• In what other ways can you contribute to us being effective?
• What will be your indicators of success?
Conversation One – Sharpening Aims
• How worthy is that as a aim?
• On a scale of 1.....10- with 1 being minimal effort and 10 being a huge stretch - where would you rate that
aim?
• Can you explain how that aim reflects our priorities for this year?
• If you could - how would you put a bit more challenge or stretch into that aim?
• Is that aim a true reflection of what you could aspire to this year?
• If I was to gently challenge you push a bit harder with that aim what could you do?
• Does that aim really reflect the level of difference you believe you can make?
• I believe you have more in you than that aim suggests.
• I think that aim doesn’t do you justice in terms of your capacity to develop.
• What will that look like in what you do?
• What will that look like in outcomes?
• What specific indicators will we look for to monitor how you have done?
• How could we verify that so that there is no doubt as to what you have achieved?
• Lets make some pinpoint indicators for us to monitor how you do with this?
• What can we agree will be indicators of success?
ARA as part of an observation process
The observation provides REALITY input
1. Agreed Focus and Indicators
2. Observation
3. . Coaching session
A - what was your aim and indicators?
R - to what extent did you achieve it? What is your evidence, verification?
R - here’s what was observed.
R - what do we concur on? What issues might any differences highlight?
A - identify and prioritise possible next steps?
4. Formalise next aims and plan of action
Here’s what I was looking at
Here’s what I observed
What was as you expected?
What was different to what you expected?
What might this tell you? What issues might this difference highlight?
What will you do next?
Aims / Targets