Maximize End-User Knowledge and Productivity

SAP Knowledge Acceleration Bundle for SAP S/4HANA
Maximize End-User Knowledge and Productivity
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Bring Your Workforce Up to Speed Quickly on SAP S/4HANA®
Table of Contents
3
Train and Support Users with Role-Based
Scenarios and Activities
7
Apply the Power of SAP Knowledge
Acceleration to SAP S/4HANA
9
Showcase Financial and Planning Processes
13 Reap the Benefits
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Train and Support Users with Role-Based Scenarios
and Activities
SAP S/4HANA® is the ideal core for your
21st-century digital transformation. Now
you can bring users up to speed quickly
and efficiently with the SAP® Knowledge
Acceleration bundle for SAP S/4HANA. This
set of four e-learning courses provides rolebased training scenarios and activities for
use as is or with easy customization. They
help speed adoption, boost productivity,
and maximize return.
When implementing SAP solutions, you must ensure
that end users acquire the skills and knowledge they
need to unlock the power of the new software. The
SAP Education organization exists to help you with this
challenge. Our SAP Knowledge Acceleration software
uses state-of-the-art e-learning technology to provide
preconfigured, scalable, hands-on training and enablement – anytime, anywhere. The preconfigured content
is suitable for novice users in specific roles and for seasoned help-desk staff and user support teams who need
cross-training. You can deploy it rapidly and flexibly, on
a PC or mobile device, through a central file server or
learning management system. Training modes range
from demos and interactive simulations to self-tests
and assessments. And SAP Knowledge Acceleration
covers all your training needs, from going-live basics
to full support for on-the-job performance and pro­
fessional development, in an attractive and accessible
user interface. See Figure 1 for a sample page.
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MEETING THE NEEDS OF A DIVERSE USER BASE
Figure 1: Introduction to the Accounts Payable Unit in the Core Finance Course
With SAP Knowledge Acceleration, you can help speed
user adoption by educating all levels of end users. Every
user can access effective, self-paced training content
appropriate for his or her skill level and duties. Whatever
their contribution, staff members everywhere can
engage in role-specific tasks focused on key software
functionalities. New hires can complete onboarding and
gap training requirements, and power users can crosstrain to master additional functions or newly enhanced
capabilities. To accommodate their personal schedules
and performance objectives, users can start, stop, and
restart training at any point. Using built-in activities and
achievement checks, they can:
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•• Gain hands-on practice and take assessments in a
secure, self-contained training environment
•• Review explanation frames, step-by-step lists, and
training documentation at will
•• Choose from playback modes of increasing complexity to help ensure comprehension
SAP Knowledge Acceleration supports project teams
across the full lifecycle of SAP solutions. When all key
players understand the functionalities of the target
system, blueprinting moves more smoothly. Informed
power users can help consultants and project managers
drive the realization phase, and trained user-support
teams can help maintain open discussions during the
transition to production. Upgrades are also easier to
deploy with readily available materials for delta training.
BOOSTING PRODUCTIVITY AND REALIZING
VALUE QUICKLY
SAP Knowledge Acceleration, true to its name, helps you
shorten time to proficiency. Since the software can be
used as delivered with little or no implementation time,
you can quickly get your workforce ready for maximum
productivity. And you can significantly decrease support
costs as well. Because we deliver the courses online, you
can reduce training costs, eliminate travel expenses, and
empower your staff members to learn on their own –
without help from IT. Finally, by offering your workforce
user-friendly, 24x7 training and support for the key functionalities you deploy, you can foster acceptance of the
software and boost user adoption rates. In short, you can
attain measurable value in record time and reduce the
total cost of ownership for all your SAP solutions.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
CUSTOMIZING MATERIALS WITH SAP WORKFORCE
PERFORMANCE BUILDER
Many organizations have successfully deployed
SAP Knowledge Acceleration without customization.
But when you do want to customize the training
material to suit your specific needs, SAP Workforce
Performance Builder software provides the means to do
so quickly and easily. Because you start with preconfigured content, you save the time and effort to research
how SAP solutions work, design a role-based curriculum, and develop course materials. Your subject-matter
experts can then enhance the existing content to
optimize the efficiency of training and shorten your
time to value.
When implementing SAP solutions, you
must ensure that end users acquire the
skills and knowledge they need to unlock
the power of the new software.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Apply the Power of SAP Knowledge Acceleration
to SAP S/4HANA
With the SAP Knowledge Acceleration bundle for
SAP S/4HANA, we help you prepare users for their
various roles through a set of four e-courses centered
on the end-to-end processes of core finance, order
to cash, procure to pay, and plan to product. These
e-learning courses help your stakeholders:
•• Master key aspects of general ledger accounting,
bank accounting, and closing operations
•• Analyze and fulfill incoming sales orders
•• Create purchase requisitions, purchase orders, and
stock transfers
•• Manage the product creation process from concept
to reality
Screens presented in the course units reflect the latest
technologies and software in SAP S/4HANA and, within
the limitations of your browser, the attractive look and
feel of the SAP Fiori® user experience. See Figure 2 for
a sample page from the general ledger unit in the core
finance course.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Training modes range from demos
and interactive simulations to self-tests
and assessments.
Figure 2: Page from a Core Finance Simulation on Creating a Vendor
Master Record
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Showcase Financial and Planning Processes
BUILDING SKILLS IN FINANCIAL OPERATIONS
The first course in the bundle is SAP Knowledge
Acceleration, version for SAP S/4HANA, core finance
option (S4KA1e), which covers the full scope of enterprise financial operations. The units describe core
financial operations in the SAP S/4HANA Enterprise
Management solution by showcasing the functionality
that supports general ledger accounting, accounts
payable, accounts receivable, asset accounting, bank
accounting, cost center planning, and general-ledger
closing operations. Users typically take 20 hours to
complete the units in this course, which are organized
as follows:
•• General ledger (G/L) accounting
–– Maintaining G/L master records
–– Posting transactions in the G/L
•• Accounts payable
–– Maintaining vendor master records
–– Maintaining accounts payable transactions
–– Performing accounts payable closing operations
•• Accounts receivable
–– Maintaining customer master records
–– Managing accounts receivable transactions
–– Managing customer correspondence
–– Creating accounts receivable dispute cases
–– Performing accounts receivable closing operations
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
•• Asset accounting
–– Maintaining asset master records
–– Executing asset transactions
–– Executing asset accounting period-end closing
activities
•• Bank accounting
–– Maintaining bank accounting master records
–– Managing bank accounting transactions
•• Closing operations in G/L accounting
–– Performing G/L closing operations
•• Planning in management accounting
–– Identifying planning and cost allocation methods
TEACHING ORDER PROCESSING, PROCUREMENT,
AND PRODUCT PLANNING
Three additional courses in the SAP Knowledge
Acceleration bundle for SAP S4/HANA build skills for
order to cash, procure to pay, and plan to product.
Order to Cash
SAP Knowledge Acceleration, version for SAP S/4HANA,
order to cash option (S4KA2e), provides hands-on
experience with the software functions that govern
sales relationships with business partners. The course
runs approximately five hours and has the following
contents:
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Every user can access effective, self-paced training
content appropriate for his or her skill level and duties.
•• Master data
–– Business partner approach
•• Order fulfillment
–– Sales order fulfillment
•• Real-time analytics
–– Analyzing incoming sales orders
•• SAP Best Practices package for SAP S/4HANA in sale
from stock
–– Sale from stock
•• Managing accounts
–– Managing accounts receivable transactions
Procure to Pay
SAP Knowledge Acceleration, version for SAP S/4HANA,
procure to pay option (S4KA3e), covers relevant software functionality that supports sourcing, procurement,
and inventory management. Users typically take five
hours to go through the content in the following units:
•• Master data in SAP S/4HANA
–– Business partner approach
•• Procurement in SAP S/4HANA
–– Operational procurement
–– Invoice and payables
–– Sourcing and contract management
•• Inventory management in SAP S/4HANA
–– Operational inventory management
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Plan to Product
•• Inventory management in SAP S/4HANA
SAP Knowledge Acceleration, version for SAP S/4HANA,
–– Procurement and transfer stock
plan to product option (S4KA4e), helps users master
–– Invoice and payables
the software functionality in SAP S/4HANA Enterprise
•• Production in SAP S/4HANA
Management that supports various stages of planning
–– Discrete production with production orders
and manufacturing. The units represent about six hours
–– Make-to-stock production
of study and are organized as follows:
–– Make-to-order production
•• Planning in SAP S/4HANA
–– Planning on the assembly level
–– Create a demand plan in SAP S/4HANA
–– Execute material requirements planning in
SAP S/4HANA
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© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Reap the Benefits
The SAP Knowledge Acceleration bundle for
SAP S/4HANA provides training content preconfigured
by SAP Education experts with the express goal of helping you increase the productivity of users at any level
and in any role. While the bundle is designed to be easily
customizable by your own or third-party training and
support staff, its standard, built-in features empower
you to:
•• Accelerate the rollout of major implementation
projects
•• Simplify the creation and management of learning
content
•• Enhance user competency and confidence
•• Lower training and help-desk support costs
•• Realize value quickly for new software functionality
•• Reduce the total cost of ownership for SAP solutions
LEARN MORE
To learn more, contact your SAP Education representative
or visit www.sap.com/knowledge-acceleration.
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Studio SAP | 48317enUS (16/12) © 2016 SAP SE or an SAP affiliate company. All rights reserved.
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
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