Yuan Jia
Portfolio: http://yuanjiaux.com/
Email: [email protected]
Phone: 317-319-8982
LinkedIn: https://www.linkedin.com/in/yuan-jia-41299a12
EXECUTIVE SUMMARY
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4 years of UX/UI Web and Mobile Design experience
5 years of UX Research experience
Strong focus on how people interact with technology and uncovering users’ motivation and
underlying needs
Domain expertise in e-commerce, games, and health informatics
Deep understanding of the psychology of UX
EXPERTISE & SKILLS
Skills
UX/UI Design: Information Architecture, Wireframes, low to high fidelity Design, Agile Development
UX Research: Usability Testing, Survey, Interview, Contextual Inquiry, Competitor Analysis, Card Sorting,
Diary Study, Persona, Experimental Research Design (Quantitative)
Tool Proficiency
Sketch3, Photoshop, Axure RP, Balsamiq, Flinto, SPSS, Survey Monkey, HTML5, CSS3
WORK EXPERIENCE
U.S.E.R. Lab, Indiana University, collaborated with Regenstrief Institute, IN, U.S.A.
Research Assistant, July 2015 – May 2016
• Created feature specs and wireframes
• UI design for Drug-Drug Interaction Alerts in EMR (Electronic Medical Record) system
• Conduct mixed-methods user research for evaluation, including online survey study with physicians
in Regenstrief Institute.
• Designed and planned an in-lab experimental study, using eye-tracking technique (Tobii Pro)
• Directly managed team of three research assistants (Master students from Indiana University)
Walmart labs, San Bruno, CA, U.S.A.
User Experience Designer (part-time), Sep 2014 – May 2015
• Conceptualized and launched UI improvements for https://savingscatcher.walmart.com/
• Created wire-framing and prototypes on dashboard design for internal data visualization framework
• Partner with product managers, designers, engineers and marketers User Experience Design & Research Intern, May 2014 – Aug 2014
• Information architecture, wire-framing, and rapid prototyping for Savings Catcher
• Gathered feedback from users via interviews, usability tests, and surveys Yuan Jia | 1
Indiana University, Indianapolis, IN, U.S.A.
Teaching Assistant, Usability Testing, Sep 2013 – May 2014
• Mentored a class of Master students to conduct heuristic evaluations and informal usability testing
Institute for American Thought, Indianapolis, IN, U.S.A.
User Experience Designer and Researcher, Aug 2012 – Oct 2013
• Lead the design and implementation of all stages of user research (contextual Inquiries) and
usability testing, in person and remote
• Created affinity diagrams, work models, wire-framings, and interactive prototypes
• Mentored and trained Master students to do informal research
BitAuto (ir.bitauto.com/yiche.com), Beijing, China
User Experience Designer (part-time), Aug 2011 – July 2012
• Created interactive prototypes for mobile app: http://app.yiche.com/qichetujie/
• Gathered feedback regularly from users via interviews, usability tests, and online surveys • Introduced and evangelized the value and proper use of user research throughout the design,
product management, and engineering teams User Experience Research Intern, May 2011 – July 2011
• Managed product satisfaction, user experience, competitive analysis, concept testing, and usability
testing
• Designed and analyzed online surveys to gain insight into users
SAAB Aerosystems, Linköping, Sweden
UX Design Intern, Sep 2010 – Dec 2010
• Redesigned dashboard in aircraft to enhance situation awareness and aid decision making
• Collaborated with pilots and engineers in SAAB
Aftonbladet.com, Stockholm, Sweden
Usability Analyst Intern, Oct 2009 – Jan 2010
• Conducted laboratory-setting usability testing
EDUACATION
Ph.D. Candidate of Science, Human Computer Interaction
Indiana University at Indianapolis, Indianapolis, IN, U.S.A. 2011-2016 (Expected Graduate by Aug, 2016)
Master of Science, Human Computer Interaction
Uppsala University, Uppsala, Sweden, 2009-2011
Bachelor of Engineering, Software Engineering
Nankai University, Tianjin, China, 2005-2009
MAJOR PROJECT LEADED OR CONTRIBUTED
Gamified Personal Information Management Application (Advisor: Stephen Voida)
• Methods: online survey, interviews, controlled experiment, dairy studies.
• Investigate how personality differences affect people perceived preferences on different
motivational affordances in gamified self-tracking healthy habits application.
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Patient Experience Redesign for IU North Health Cancer Center (Advisor: Youngbok Hong)
• Methods: contextual interviews, focus groups, brainstorming
• Redesign patient (with cancer) experience in IU North Health Cancer Center
User Online Search Stopping Behavior Study (Advisor: Xi Niu)
• Experimental Design, laboratory setting user studies, interviews
• Created lo-fi and Hi-fi prototypes for innovative search techniques
Heuristic Inspection and Usability Testing for NYTimes.com (Advisor: Davide Bolchini)
• Heuristic inspection focus on: content, navigation, interface and technology, formal usability
evaluation
• Recommendation for improvements
AWARDS/ACHIEVEMENTS
• First place in Human Factors and Ergonomics Society (HFES) 2016 Product Design Competition:
http://www.hfes.org/web/HFESBulletin/June2016m-Health.html
VOLUNTEERS
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Serious Game Designer and Researcher for Children with Diabetes in Indianapolis, US.
SELECTED PUBLICATIONS
1. Jia, Y., Xu, B., Karanam, Y., Voida, S. (2016) Personality-targeted Gamification: A Survey Study on
Personality Traits and Motivational Affordances. Proceedings of the ACM Conference on Human
Factors in Computing Systems (CHI 2016). Full Paper Accepted.
2. Voida, S., Jia, Y., Karanam, Y., Chambers, A. (2015) Challenges, Feedback & Notifications: Empirical
Explorations to Inform the Design of Interfaces to Motivate and Encourage Long-Term Personal
Informatics Use. In Proceedings of Ubicomp 2015, Accepted.
3. Jia, Y., Niu, X. (2014). Should I Stay or Should I Go: Two Features to Help People Stop An Exploratory
Search Wisely. In Proceedings of the 32th ACM Conference on Human Factors in Computing Systems
(CHI 2014), 1357-1362.
4. Jia, Y., Niu, X.,Bharali, R., Bolchini, D., De Tienne, A. (2014) CORPUS: Next-Generation Online
Platform For Research Collaborations In Humanities. Human-Computer Interaction International
(HCII). Springer International Publishing. 3-12.
5. Jia, Y., Niu, X., Bharali, R. Bolchini, D., Tienne, A.D. (2014) Collaborative Online Research Platform For
Scholars In Humanities. In Proceedings of the 17th ACM Conference on Computer Supported
Cooperative Work and Social Computing (CSCW 2014), 181-184.
6. Liu, Y., Jia, Y., Pan, W., & Pfaff, M. S. (2014). Supporting task resumption using visual feedback. In
Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social
Computing (CSCW 2014), 767-777.
7. Jia, Y., Larusdottir, M. K., Cajander, A. (2012). The usage of usability techniques in scrum software
projects. In Proceedings of Human-Centered Software Engineering 2012, 331-341.
8. Jia, Y. (2012). Examining usability activities in scrum projects – a survey study. Master Thesis in
Uppsala University.
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