Available online at www.sciencedirect.com European Journal of Operational Research 193 (2009) 567–580 www.elsevier.com/locate/ejor O.R. Applications Measurement of multiperiod aggregative efficiency K. Sam Park *, Kwangtae Park Korea University, Business School, Anam-5Ga, Seongbuk, Seoul 136-701, South Korea Received 11 August 2005; accepted 12 November 2007 Available online 22 November 2007 Abstract This article proposes a new method for measuring an aggregative efficiency of multiple period production systems. Every organization or firm generates a time series of data that represent its performances in the resource utilization and output production over multiple periods, and often desires an aggregated measure of efficiency for several periods of interest. Data envelopment analysis (DEA) has become an accepted and well-known approach to evaluating efficiency performance in a wide range of cases. However, most of the DEA studies have dealt primarily with ways to gauge the efficiency of production in only a single period so this efficiency reflects the insufficient or partial performance of multiple period productions. The new method is developed through extensions of the concept of Debreu–Farrell technical efficiency and is applied to evaluating the efficiency of cable TV service units with 3-year data. 2007 Elsevier B.V. All rights reserved. Keywords: Efficiency valuations; DEA; Time series data 1. Introduction Data envelopment analysis (DEA), a nonparametric approach, has brought in possibilities for use in evaluating the efficiency performances of many different kinds of entities engaged in many different activities in many different contexts (e.g., Charnes et al., 1994; Cooper et al., 2000). Although great flexibility and extendibility exist, most of the DEA studies have dealt primary with cross sectional data and measured relative efficiencies in a single period, usually one year. Exceptions are window analysis in DEA (Charnes et al., 1985) and, under the umbrella of nonparametric approaches in econometric studies, Malmquist-type indexes of productivity (e.g., Caves et al., 1982; Fare and Grosskopf, 1996). Looking beyond the difference between their model details, we recocgnize that their common goal is to account for the changing patterns of efficiency performances over several periods of time. However, these approaches, while vital and practically useful, do not take into account an aggregated measure of efficiency for multiple period production systems. Another exception is dynamic DEA. Nemoto and Goto (1999) proposed a dynamic DEA model to measure the overall efficiency of a multiperiod production system. This overall efficiency can be viewed as price or economic efficiency. They assumed perfect foresight with respect to the input costs over multiple periods and, within a usual production possibility set, determined an intertemporal efficient frontier in the way of minimizing the aggregated cost incurred by using inputs over time. However, even in a particular period, the assumption of exact costs of individual inputs is unrealistic (Thompson et al., 1990, 1995). Moreover, the true monetary value (or exact discount factor) of an input in the time horizon remains unknown in practice. Sueyoshi and Sekitani (2005) developed a method of how to measure returns to scale in the framework of the dynamic DEA of Nemoto and Goto (1999). * Corresponding author. Tel.: +82 2 3290 2611; fax: +82 2 922 1380. E-mail address: [email protected] (K.S. Park). 0377-2217/$ - see front matter 2007 Elsevier B.V. All rights reserved. doi:10.1016/j.ejor.2007.11.028 568 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 Sengupta (1995, 1999) developed different types of dynamic DEA models in which various possible scenarios of aggregating input costs over time were considered. These models seek to determine the optimal levels of inputs (as the decision variables) over time. The computed optimal inputs are then used to determine the overall efficiency as the ratio of the two composite costs; one incurred by using the actual levels of inputs and the other evaluated at the optimal levels of inputs. Thus, as is similar to the Nemoto and Goto (1999) approach, it assumes that the future prices of inputs are available in determining the overall efficiency. However, Sengupta (1999) further extended his original ideas to incorporating the uncertainty of future input prices in the measurement of overall efficiency, while Nemoto and Goto (1999) assumed exact input prices. We present a different attempt to measure the aggregative efficiency in the context of time serial data. To distinguish it from the previous work, we refer to the methodology as multiperiod data envelopment analysis (MDEA). This does not require any information on price data or preferential weightings of inputs and outputs over multiple periods, and yields a multiperiod aggregative efficiency (MAE) that corresponds conceptually to a technical (but not price or economic) efficiency of multiperiod production units. The development of MDEA is based on the concept of Debreu–Farrell’s technical efficiency measurement. Following Debreu (1951), who provided the first measure of efficiency, Farrell (1957) proposed a nonparametric way of estimating technical efficiency, among others, on the bases of empirical input and output data. He suggested measuring the efficiency by means of comparing a target production unit with the unit on the efficient frontier. We extend this concept of efficiency measurement to multiperiod production units in order to arrive at MAE. The paper is organized as follows. In the next section, we provide a motivating example and then extend the concept of the Farrell measurement to the context of time serial data for single input and multiple outputs. After this has been done we then put our ideas in a general and rigorously established form to accomplish MDEA. This is followed by an illustrative application to the 3-year data on cable TV service units. Finally, a summary and a sketch of further research opportunities conclude this paper. 2. Developments 2.1. Preliminaries Table 1 shows a simple example where four decision making units (DMUs) produce different amounts of two outputs and consume the same unit amounts of single input in two periods t = 1, 2. Basically, using an ordinary DEA we can obtain the efficiency ratings of each DMU for individual periods. Listed in the last two columns, the results show that DMU1 is efficient for both periods, DMU2 is efficient for period t = 1 but inefficient for t = 2, and the other two DMUs are inefficient for both periods. These efficiency ratings obtained for individual periods are basically needed for efficiency valuations but reflect partial performances of multiperiod production units. This brings into play an important question as to how we can achieve a multiperiod aggregative efficiency, shortly referred to as MAE. To carry out a panel data analysis, we assume underlying production technologies in which all of a period’s input is expected to go into producing the output for the same period. We do not consider a special production system where current input amounts might be used to produce future period outputs. Specifically, the MAE is measured in a manner that a DMU’s performance in a particular period is compared with the performance of all DMUs in the same period. The same way is actually taken in DEA to obtain the efficiency ratings in the last two columns of Table 1, but each of these ratings signifies a single period efficiency. The desirable MAE measurement is expected to have the following basic and important features: (a) It is straightforward to make a clear distinction between an always efficient DMU and a sometimes efficient DMU for all periods. For example, in Table 1 DMU1 is efficient for both periods, while DMU2 is efficient for the first period but inefficient for the second period. If only the two periods are of interest, then DMU1 is always efficient but DMU2 is sometimes efficient. Obviously, over the two periods, DMU1 has no inefficiency (in terms of technical efficiency) while DMU2 has inefficiency as 25% (= 1.25–1) of its output levels for the second period. In the DEA literature Table 1 A simple example of time serial data DMUs 1 2 3 4 Period t = 1 Period t = 2 Efficiency ratings in each period Output1 Output2 Input Output1 Output2 Input t=1 t=2 3 5 2 2 5 3 4 2 1 1 1 1 5 4 2 2 3 2 2 2 1 1 1 1 1 1 1.25 2.0 1 1.25 1.5 1.5 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 569 (e.g., Cooper et al., 2000) it is the rule that only the DMU without any inefficiency receives the full (100%) efficiency, otherwise it does not. Thus, it is reasonable that the full efficiency in terms of MAE is only given to the always efficient DMU. (b) If a DMU has inefficiencies in some individual periods, it is necessary to provide information as to when and how much this DMU is inefficient. Exhibition of when it is inefficient leads to a sharp discrimination between a sometimes efficient DMU (e.g., DMU2 in Table 1) and an always inefficient DMU (e.g., DMUs 3 and 4). Demonstration of how much inefficiencies occur is a standard practice in DEA, which is usually described in the form of a radial measure and slacks (Cooper et al., 2000). Thus, a similar demonstration for the possible inefficiency amounts over time needs to be made in terms of MAE. (c) It is important to give a transparent interpretation of the MAE measure we will develop here. Again, the efficiency measure obtained from an ordinary DEA model consists of a radial measure and slacks. Their interpretations are clear. For instance, the radial measure refers to the proportion of inefficiency present in all inputs or all outputs. A positive slack for a particular input stands for a further inefficiency in that input. The MAE measure will also consist of a redial measure and slacks over multiple periods, so their interpretations need to be similar to (or consistent with) those in DEA. 2.2. Single input and multiple output situations Let there be L periods, t = 1, . . . , L. Assume that in each period single input is utilized to produce s different outputs, r = 1, . . . , s. For each time period, we denote the utilized input by xt = 1 and the vector of the produced outputs by y t ¼ ðy t1 ; . . . ; y ts ÞT . We also denote the production possible set, for each period, by Xt = {(xt, yt)|xt can produce yt}. To treat an output-oriented efficiency valuation for all periods, we further define an output correspondence set, Nðx1 ; . . . ; xL Þ ¼ fðy1 ; . . . ; yL Þjðxt ; yt Þ 2 Xt ; t ¼ 1; . . . ; Lg: One of the most typical settings of N could be a convex set, ( ) n n X X t t 1 L t t t N ¼ ðy ; . . . ; y Þj8t : y 6 yj kj ; kj ¼ 1; 8t; j : kj P 0 ; j¼1 j¼1 T where the column vector ytj ¼ ðy t1j ; . . . ; y tsj Þ represents the actual outputs produced by DMUj in the tth period, j = 1, . . . , n. The lambda variables employed serve the convex combination of the actual data of n DMUs for each period. Note that this concrete setting of N can be altered in various ways, as needed (e.g., Bogetoft et al., 2000). T Recall the vectors of output variables yt ¼ ðy t1 ; . . . ; y ts Þ , t = 1, . . . , L. This representation is a result of period-oriented arrangements of the individual variables y tr . Alternatively, their factor-oriented arrangements yield yr ¼ ðy 1r ; . . . ; y Lr ÞT ; r ¼ 1; . . . ; s. Denote the collection of yr for all r by (y1, . . . , ys). Then, (y1, . . . , ys) 2 N holds if and only if (y1, . . . , yL) 2 N holds. Similarly, the alternative representation of the DMUj’s output data, ytj , becomes T yrj ¼ ðy 1rj ; . . . ; y Lrj Þ . For each output factor r, we define a vector of time weights reflecting the relative importance of different periods, qr ¼ ðq1r ; . . . ; qLr Þ. We then make qryr to be a weighted sum of the time serial output variables. Further denote lr to be the factor weight (or price per unit amount) of output r. We can then define a virtual output, s X r¼1 lr qr yr ¼ s X v r yr ; r¼1 where vr = lrqr is the row vector of the composite weights. The concept of the Debreu–Farrell efficiency measurement can now be represented by Ps v y Psr¼1 r r ; r¼1 vr yro where ðy1 ; . . . ; ys Þ 2 N is an optimal output location that will lie on the efficient frontier of N. Thus the efficiency score of the outputs (y1o, . . . , yso) produced by DMUo becomes the ratio of the maximal production location to the DMUo production location. Farrell (1957) developed a linear algebraic approach to implement this concept (in the context of cross sectional data) which, in fact, was closely related to the way used in the envelopment (primal) side of DEA.1 However, in order to achieve MAE, it is difficult to follow the algebraic approach because we have a more complicated situation in that we need identify part (or facet) of the efficient frontier over multiple periods, simultaneously, on which the ðy1 ; . . . ; ys Þ point 1 See Charnes et al. (1978, Section 4) for the relationship between the Farrell approach and the envelopment DEA model. 570 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 lies. In addition, a direct extension of DEA to time serial data may fail to obtain the desired MAE (see sub Section 2.4 below). We thus develop a different approach to achieve MAE as follows. Given the values of weights vr precisely for all r, the maximal output location corresponds theoretically to the optimal solution of the following model: Ps r¼1 vr yr P : ð1Þ constant max s vr ;8r ðy1 ;...;ys Þ2N r¼1 vr yro The outer term ‘constant’ means that all the values of weights are given a priori. We can then think of model (1) as a linear program so we can readily obtain the desired maximum location, together with the efficiency score of DMUo, from solving the linear programming problem. This simple approach would be appropriate, if exact values of weights are available, and the resulting measure can rather be viewed as price efficiency than technical efficiency. However, as mentioned in the introduction, it may be hard to assess exact weights in the sense of actual market prices over time.2 For reasons like these, we do not require any information on these weights and assume only positive values, vr P e, where e > 0 is a non-Archimedean infinitesimal. Meanwhile, one might instead use e = 0 restricting the weight variables to be nonnegative which, however, ignores the possible slacks as sources of inefficiency. We employ e > 0 to follow the definition of the Pareto–Koopmans efficiency (e.g., Cooper et al., 1999 and the associated references therein). Since the weights are unknown, vr P e, the portrayal of model (1) poses the need for another task in order to determine how we treat these unknown variables. Based on the possible max and min optimization principles, we can consider either max or min strategy as the outer objective of (1) for the unknown variables. If we take max strategy, model (1) becomes a max–max structure. When taking min strategy, it becomes a min–max structure as follows: Ps vr y ð2Þ min max Psr¼1 r : vr Pe;8r ðy1 ;...;ys Þ2N v r¼1 r yro Generally, the measurement principle encountered in DEA can be stated as follows: The efficiency of DMUo under evaluation is obtained from an assessment in the light of the most favorable weight scenario. The most favorable set of weights minimizes the gap between the weighted sum of the outputs of DMUo and that of the maximal outputs that will lie on the efficient frontier of N. Therefore, the DEA principle naturally fits the min–max strategy used in (2), but not the max–max strategy. Without altering the optimal solution, model (2) can readily be modified to ( ) X s s X v r yr vy ¼1 : ð3Þ min max vr Pe;8r ðy1 ;...;ys Þ2N r¼1 r ro r¼1 Only the relative values of weights are relevant for the efficiency measurement under (2). Thus, as shown in (3), we can use the same notation of weights even though the original weight values are normalized so that the virtual output of DMUo becomes unity. The following theorem is helpful in resolving problem (3): Theorem 1. Let C and D be non-empty closed convex sets in finite dimensional real spaces, respectively, and let K be a continuous finite concave–convex function on C D. If either C or D is bounded, one has inf sup Kðc; dÞ ¼ sup inf Kðc; dÞ; d2D c2C c2C d2D where c and d are the vectors of decision variables, and we say that K is a concave–convex function if K(c, d) is a concave function of c 2 C for each d 2 D and a convex function of d 2 D for each c 2 C. Proof. See Rockafellar (1970, Sections 36 and 37). h Corollary 1. Model (3) is equivalent to ( ) X s s X max min v r yr v y ¼ 1; vr P e; 8r ; r¼1 r ro ðy1 ;...;ys Þ2N vr r¼1 ð4Þ where the order of the min–max objective in (3) is reversed while the desired optimal solution remains unchanged. 2 Farrell (1957) distinguished between technical efficiency and price efficiency, but he confined his studies mainly to technical efficiency. Regarding price efficiency, he showed a conceptual way of measuring price efficiency through Diagram 1 in his paper, where exact market prices were actually assumed. However, he also noted, for the most part, the formidable difficulties involved in assessing price efficiency, for example, because of the varying motives of buyers and sellers. K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 571 Ls Proof. This C = N so that ðyr Þ ¼ ðyP and D = {(vr) = 1 ; . . . ; ys Þ 2 C R P can be proven using Theorem 1. DenoteLs (v1, . . . , vs)| vryro = 1; vr P e, "r} so that ðvr Þ 2 D R . Define K[(yr), (vr)] = vryr. Then, the defined C and D are non-empty closed convex sets in RLs . Moreover, the production possibility set C = N is obviously bounded. The defined K[(yr), (vr)] is a linear function of (yr) 2 C for every (vr) 2 D and a linear function of (vr) 2 D for each (yr) 2 C. Thus, K becomes a continuous finite concave–convex function on C D. Therefore, we have s s X X inf sup vr yr ¼ sup inf v r yr : ðvr Þ2D ðy Þ2C r r¼1 ðyr Þ2C ðvr Þ2D r¼1 Now the objectives inf and sup can be replaced by min and max, respectively, because the constraint sets C and D are both closed. This completes the proof. h Lemma 1. The optimal objective function value of model (4) is the same as that of the following model: ( ) s X max max / þ e 1sr 8r : /yro þ sr ¼ yr ; sr P 0 ; ðy1 ;...;ys Þ2N /;sr r¼1 ð5Þ where the scalar variable / is sign free, the nonnegative column vector sr 2 RL signifies the set of slacks for output r, and the row vector 1 2 RL is a sum vector with all components equal to unity. Proof. Note that the inner max problem in (5) is dual to the inner min problem in (4). It is assumed in model (4) that a vector (vr) will be selected to minimize the resultant objective function once (yr) has been chosen. This implies that the inner min problem in (4) becomes a linear program once (yr) is selected from N. Thus we can apply the dual theorem of linear programming to that linear program which undoubtedly has a finite optimal solution. Analogous interpretations apply to model (5). Finally, both (4) and (5) take the same outer objective as max to choose (yr) from the bounded N set. Therefore, the optimal objective values of (4) and (5) are equal. h Lemma 2. Without altering the optimal solution, the max–max problem in (5) can be reduced to the following regular max problem: ( ) s X /þe 1sr 8r : /yro þ sr ¼ yr ; sr P 0 : max ðy1 ;...;ys Þ2N r¼1 /;sr Proof. This is obvious. h Now incorporating the definition of production possibility set (y1, . . . , ys) 2 N into the model in Lemma 2, we can finalize our elaborations to accomplish an operational model for obtaining the efficiency score of DMUo. This results in the following linear programming problem: max subject to /þe Xn s X L X r¼1 y t kt j¼1 rj j Xn kt j¼1 j str ð6:1Þ t¼1 str ¼ /y tro ; ¼ 1; r ¼ 1; . . . ; s; t ¼ 1; . . . ; L t ¼ 1; . . . ; L; ð6:2Þ ð6:3Þ with all variables to be nonnegative except for /. Practically, the need for according a specific value to e > 0 is avoided in terms of a two-phase operation analogous to the way the so-called big M is handled when a set of artificial variables is treated in ordinary linear programming. Specifically, we first maximize the / variable subject to the constraints in (6.2) and (6.3). Next the sum of the slack variables are maximized with the same constraints but the optimal /* value obtained from the first phase is substituted in place of /. See Arnold et al. (1998) for an extended use of the non-Archimedean element and detailed discussions of two-phase procedures in DEA and linear programming. Since / P 1 in model (6), it follows that the condition for full (100%) efficiency of any DMUo becomes /* = 1 and the sum of the optimal slacks equals zero. We refer to model (6) as MDEA under single input and multiple output situations, and the resulting efficiency as MAE. 2.3. Illustrations To illustrate how to use model (6) for measuring MAE, we recall the time serial data in Table 1. For evaluating DMU1, model (6) is specified by 572 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 Table 2 The resulting MAE from MDEA Ratings /* DMUs 1 2 3 4 1 1 1.25 1.5 Period t = 1 Period t = 2 Peers st 1 st 2 Peers st 1 st 2 Itself Itself DMU1 DMU2 0 0 0.5 2 0 0 0 0 Itself DMU1 DMU1 DMU1 0 1 2.5 2 0 1 0.5 0 max / þ eðs11 þ s12 þ s21 þ s22 Þ s:t: 3k11 þ 5k12 þ 2k13 þ 2k14 s11 ¼ 3/; 5k11 þ 3k12 þ 4k13 þ 2k14 s12 ¼ 5/; 5k21 þ 4k22 þ 2k23 þ 2k24 s21 ¼ 5/; 3k21 þ 2k22 þ 2k23 þ 2k24 s22 ¼ 3/; k11 þ k12 þ k13 þ k14 ¼ 1; k21 þ k22 þ k23 þ k24 ¼ 1 with all variables nonnegative except for /. Solving this problem we have a redial measure of efficiency /* and, for each period, individual slacks, including referent DMUs (or peers) from the optimal lambda values. Similar operations can apply to the other DMUs. Table 2 summarizes the results for all DMUs. As shown in Table 2 only DMU1 is fully efficient in terms of MAE. DMU2 is radially efficient (/* = 1, also called weakly t efficient in the DEA literature, e.g., Cooper et al., 1999) but not fully efficient because positive slacks ðst 1 ¼ s2 ¼ 1Þ occur in period t = 2. This result implies that DMU2 is efficient for period t = 1 but inefficient for t = 2, which is consistent with the result shown in Table 1. As expected, the other two DMUs appear to be inefficient in terms of MAE. It is worth noting that, without employing an ordinary DEA, MDEA shows such desirable results for time serial data. Therefore, it is confirmed that the developed MDEA model on the basis of the theoretical background has the necessary and desirable features (a) through (c) mentioned previously. This is a result of the fact that MDEA takes the most optimistic redial measure of efficiency /* and identifies the remaining amounts of inefficiency in the form of positive slacks, simultaneously. The optimistic radial measure means the minimal one of the maximum possible ratios in increasing the respective sets of the individual period’s output data. For example, the /* of DMU2 is given by 1 = min {1, 1.25}. In fact, in terms of (c), the maximum ratio by which the output data over all periods can simultaneously be increased is equivalent to the optimistic radial measure. An additional point to be noted is that, as in the ordinary DEA, multiple optimal solutions may occur on the reference set of some DMUo in MDEA. For example, in Table 2, the peer of DMU4 was DMU2 for t = 1 so the slacks were iden1 tified by ðs1 1 ; s2 Þ ¼ ð5; 3Þ 1:5ð2; 2Þ ¼ ð2; 0Þ. See Table 1 for the data of DMUs. For the same t = 1, DMU1 can also be a 1 peer of DMU4 while maintaining the same optimal objective value that is a composition of / ¼ 1:5 and s1 1 þ s2 ¼ 2. In 1 1 this case the slacks are ðs1 ; s2 Þ ¼ ð3; 5Þ 1:5ð2; 2Þ ¼ ð0; 2Þ but the optimal objective value remains the same. Thus, Table 2 does not provide a complete set of peers for every DMU to be evaluated. However, our primary goal is to achieve an aggregative measure of efficiency along with identifying when and how much the evaluated DMU has inefficiencies, so we do not pursue further the issue of multiple optimal solutions in DEA and MDEA.3 2.4. Remarks We first note that taking a pessimistic radial measure of efficiency (e.g., 1.25 = max {1, 1.25} for DMU2 in Table 1) will be unsuccessful to satisfy the desirable features of (b) and (c). This measure fails to clearly identify when DMU2 is inefficient and to sharply distinguish between a sometimes efficient DMU and an always inefficient DMU (i.e., violation of (b)). 3 In addition, the results in Tables 3, 5 and 6 of this paper may not be unique (because multiple optimal solutions may also be possible on peers and slacks) except for the ‘‘ratings” in the first column of each of the tables. For details on how to treat the problem of multiple solutions in DEA, see the work by Sueyoshi and Sekitani (2007a,b). They studied in-depth on the presence of multiple reference sets and multiple hyperplanes in several DEA models including radial and nonradial additive models. They then proposed novel ways of identifying a complete set of peers and the type and magnitude of returns to scale, which was done in relation to the concept of supporting hyperplanes. They did not deal with the time serial data envelopment model like MDEA for those issues. Nevertheless, the treatments in their work could be incorporated into the framework of MDEA. For example, model (17) in Sueyoshi and Sekitani (2007a) might be extended to the situation of time serial data so it could be used to determine a complete set of peers under MDEA. Models (31) and (32) in the same article might also be extended so as to identify the type of returns to scale in MDEA. K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 573 This measure also fails to present a transparent interpretation as in the ordinary DEA because, within a usual production possibility set, the first period’s output data for DMU2 cannot be increased by the ratio 1.25 (violation of (c)). Second, one might consider a simple approach such as the average or weighted average of the individual-period efficiency ratings resulting from DEA. For example, the average efficiency of DMU2 becomes (1 + 1.25)/2 = 1.125. However, as is similar to the pessimistic measure above, this average also violates (b) and (c). Moreover, the exact weights needed in the weighted average scheme remain unknown in practice. While simple and intuitively plausible, it is thus difficult to say that this approach has an appealing theoretical rationale. In addition, we observe that if a DMU is weakly efficient in the ordinary DEA sense, then MDEA also renders this DMU weakly efficient, because /* = 1 holds when the evaluated DMU is weakly efficient for at least one period. This consistency will be broken if we instead use the average or maximum value of the efficiency ratings obtained for individual periods. Third, one might consider a direct extension of DEA to the efficiency evaluation of time serial data. This idea can be outlined as follows: For each input and output factor, first form a weighted sum of the serial data and, then, use these weighted sums as the variables in a standard DEA. Suppose there are L periods of data for s output factors and a single input factor, as above. If we use weighted sums of the variables, then the DEA would also have s outputs and one input. Specifically, we may have min xðpxo Þ subject to xðpxj Þ s X lr ðqr yrj Þ P 0; j ¼ 1; . . . ; n; r¼1 Xs l ðq y Þ r¼1 r r ro ¼ 1; x; p; lr ; qr P e; r ¼ 1; . . . ; s: Here, the x and lr variables represent the input and output multipliers ordinarily employed in DEA. The variables in the parenthesis signify the weighted sums of the serial data for every factor. To continue with this idea, let u ¼ xp 2 RL andvr ¼ lr qr 2 RL . The immediately above model can then be reduced to min uxo subject to uxj s X vr yrj P 0; j ¼ 1; . . . ; n; r¼1 Xs r¼1 vr yro ¼ 1; u; vr P e; r ¼ 1; . . . ; s: T We now consider dual to this model with the assumption of xj ¼ ð1; . . . ; 1Þ 2 RL for all j. max subject to /þe Xn s X L X r¼1 y t kj j¼1 rj Xn j¼1 str ð7:1Þ t¼1 str ¼ /y tro ; r ¼ 1; . . . ; s; t ¼ 1; . . . ; L; ð7:2Þ kj ¼ 1 ð7:3Þ with all variables nonnegative except for /. The only difference between models (6) and (7) is that the current model employs kj instead of the ktj used in MDEA. By using kj, the same output factors in different time periods are treated as if they were different output factors, so the total number of output factors becomes s L. This entails a significantly less discrimination of the demonstrable inefficiencies engaged in some periods. To make it more concrete, we refer to Table 3 in which we exhibit the resulting efficiency from Table 3 The resulting efficiency from the DEA extension DMUs 1 2 3 4 Ratings /* 1 1 1.25 1.5 Peers Itself Itself DMU1 DMU1 Period t = 1 Period t = 2 st 1 st 2 st 1 st 2 0 0 0.5 0 0 0 0 2 0 0 2.5 2 0 0 0.5 0 574 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 using model (7) with the time serial data in Table 1. DMU2 appears to be fully efficient, while this DMU is not the case in terms of MAE (see Table 2). Thus model (7) does not distinguish between, for all periods, an always efficient DMU and a sometimes efficient DMU. This result also implies that model (7) may not provide useful information as to when and how much a DMU is inefficient in individual periods. Consequently, such a direct extension of DEA to measuring a multiperiod aggregative efficiency may lose the MDEA’s appealing features (a) and (b). 3. Generalization 3.1. Definitions We now generalize the measurement concept and method examined in the single input and multiple output situations, as in model (6), to multiple input and multiple output situations. Let there be L time periods, t = 1, . . . , L. Given a list of m inputs xt 2 Rm and of s outputs yt 2 Rs , for each period, it is common practice in economic analysis to describe the activity of a DMU by means of the production set Xt of attainable input and output points such as {(xt, yt)|xt can produce yt}. For measuring MAE, we need to describe a unified production set X for all periods such that {[xt, yt]|xt can produce yt, t = 1, . . . , L}. Here, [xt, yt] = [(x1, . . . , xL)T, (y1, . . . , yL)T] represents the collection (i.e., matrix) of the variable vectors xt and yt for all t. Suppose that we have a bundle of the input and output data pairs ðxtj ; ytj Þ; t ¼ 1; . . . ; L; empirically observed from j = 1, . . . , n DMUs. Similarly let ½xtj ; ytj be the collection of the input and output data of DMUj for all t. One of the most typical settings of the production possibility set is ( ) n n n X X X t t t t t t t t t t xj kj ; y 6 yj kj ; kj ¼ 1; 8t; j : kj P 0 : ð8Þ X ¼ ½x ; y j8t : x P j¼1 j¼1 t j¼1 t Note that the representation of x and y is a result of period-oriented arrangements of the individual variables xti and y tr , respectively. Through factor-oriented arrangements, these individual variables can also be expressed as L T xi ¼ ðxt¼1 i ; . . . ; xi Þ ; yr ¼ ðy 1r ; . . . ; y Lr ÞT ; i ¼ 1; . . . ; m; r ¼ 1; . . . ; s: Similarly, the observed data xtj and ytj can alternatively be represented by T L xij ¼ ðxt¼1 ij ; . . . ; xij Þ ; yrj ¼ T ðy 1rj ; . . . ; y Lrj Þ ; i ¼ 1; . . . ; m; r ¼ 1; . . . ; s; j ¼ 1; . . . ; n; j ¼ 1; . . . ; n: With the collection of the rearranged variable vectors, [xi, yr] = [(x1, . . . , xm), (y1, . . . , ys)], and the rearranged data xij and yrj, we can make the same production set as X defined in (8). This means that [xi, yr] 2 X holds if and only if [xt, yt] 2 X holds. For each input factor, we define a vector of time weights reflecting the relative importance of different periods, pi ¼ ðp1i ; . . . ; pLi Þ. We then make pixi meaning a weighted sum of the time serial variables for input i. In the same way, for each output factor we define qr ¼ ðq1r ; . . . ; qLr Þ and make qryr. Further denote xi and lr to be the factor weights of input i and output r, respectively. We can then have a virtual input and a virtual output, Xm m X Xs i¼1 s X xi pi xi ¼ i¼1 lqy r¼1 r r r ¼ ui xi ; v r yr ; r¼1 where ui = xipi and vr = lrqr. 3.2. Output-oriented model We now consider the following formulation: Ps Pm ux r¼1 vr yr Pmi¼1 i i : min max Ps ½ui ;vr Pe ½xi ;yr 2X r¼1 vr yro i¼1 ui xio ð9Þ If we have precise knowledge of the weights [ui, vr], then the outer min objective is unnecessary and formulation (9) becomes a linear program so we can readily obtain the optimal solution ½xi ; yr 2 X representing the maximal profit location K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 575 of inputs and outputs at the given weight information. Thus, as in the Debreu–Farrell price efficiency measurement, the efficiency score of DMUo is given by the ratio of the maximal profit to the profit evaluated at [xio, yro], the input and output data of DMUo to be evaluated. However, we do not require any information about the weights and only assume their values positive, ui, vr P e, where e > 0 is a non-Archimedean element. As illustrated in moving from model (1) and (2), we have thus taken the min strategy for the weight variables in (9). Again, DEA assesses the DMUo efficiency in the light of the best scenario for weight values, and the best weight scenario minimizes the inefficiency of DMUo (or the gap between the maximal profit and the DMUo profit). Therefore, the measurement concept used in model (9) is consistent with that encountered in DEA. While the optimal objective value remains unchanged, the fractional program in (9) can be modified to ( ) X s m s m X X X v r yr ui x i vy ux ¼1 : ð10Þ min max r¼1 r ro i¼1 i io ½ui ;vr Pe ½xi ;yr 2X r¼1 i¼1 The original weight values are normalized so that the profit of DMUo becomes unity. For notational simplicity, we use the same weight variables as those in (9). Corollary 2. Model (10) is equivalent to ( ) s m s m X X X X max min v r yr ui xi vy u x ¼ 1; ui ; vr P e; 8i; r ; r¼1 r ro i¼1 i io ½xi ;yr 2X ½ui ;vr r¼1 i¼1 ð11Þ where the order of the min–max objective in (10) is reversed while the desired optimal solution remains the same. Proof. This is immediate from Theorem 1 and Corollary 1. h Lemma 3. The optimal objective function value of (11) is the same as that of the following model: ( ) 8r : /y þ s ¼ y ; s P 0; s m X X r ro r r max max / þ e 1sr þ e 1di ; 8i : /xio di ¼ xi ; di P 0 ½xi ;yr 2X /;sr ;di r¼1 i¼1 ð12Þ where the scalar variable / is sign free and the nonnegative column vectors sr, di 2 RL represent the sets of slacks for output r and input i, respectively. The row vector 1 2 RL in the objective is a sum vector with all components equal to unity. Proof. This is immediate from Lemma 1. h Lemma 4. Without altering the optimal solution, the max–max problem in (12) can be reduced to the following regular max problem: s m X X 1sr þ e 1di ð13:1Þ max /þe r¼1 subject to i¼1 /yro þ sr ¼ yr ; /xio di ¼ xi ; r ¼ 1; . . . ; s; i ¼ 1; . . . ; m; ð13:2Þ ð13:3Þ ½xi ; yr 2 X: ð13:4Þ h Proof. This is obvious. Now incorporating the production possibility set [xi, yr] 2 X defined in (8) into model (13), we can finalize our elaborations to accomplish an operational model for measuring MAE. This results in the following linear programming problem: max subject to /þe Xn s X L X r¼1 t¼1 str þ e m X L X i¼1 d ti y t kt j¼1 rj j str ¼ /y tro ; x t kt j¼1 ij j þ d ti ¼ xtio ; i ¼ 1; . . . ; m; Xn Xn kt j¼1 j ¼ 1; ð14:1Þ t¼1 r ¼ 1; . . . ; s; t ¼ 1; . . . ; L t ¼ 1; . . . ; L; t ¼ 1; . . . ; L; ð14:2Þ ð14:3Þ ð14:4Þ with all variables nonnegative except for /. Note that because / is maximized in the objective, we can disregard its use for the adjustment of inputs in the right of (14.3). 576 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 Therefore, we accomplish a linear programming model for measuring MAE in the context of time serial data for multiple inputs and outputs. We refer to model (14) as an output-oriented model of MDEA (see the next subsection for an inputoriented model). Using the concept of two-phase procedures in DEA, we can obtain the radial measure of efficiency /* and, for each period, the optimal input and output slacks and the optimal lambda values to represent referent DMUs. Since / P 1 in model (14), it follows that the condition for full efficiency of any DMUo becomes /* = 1 and the sum of the optimal slacks equals zero. If a DMU is inefficient in terms of MAE, then we know from MDEA when and how much this DMU is inefficient in individual periods. To build model (14), we start with the production possibility set defined in (8) that is the convex hull of the actually observed input and output data for all time periods. As a result, the driven model is under the assumption of variable returns to scale for every time period. We can instead use another type of production set at the outset of the model building such as the one under the constant returns to scale assumption. This removes the sum-to-unity conditions in (14.4) and establishes another formulation that consists of (14.1) through (14.3). Other modifications or extensions are possible according to which type of returns to scale is needed. On the returns to scale topic, see Cooper et al. (2000, Chapter 5) and the corresponding references therein. See also Sueyoshi and Sekitani (2007a,b). 3.3. Input-oriented model We have been dealing mainly with the so-called output-oriented model whose objective is to maximize outputs while using no more than the observed amounts of any input. We can have another type of model that attempts to minimize inputs while producing at least the given output levels, referred to as an input-oriented model. To accomplish an inputoriented model of MDEA, instead of formulation (9) we start with Pm Ps v r yr i¼1 ui xi Pr¼1 : ð15Þ max min Pm s ½ui ;vr Pe ½xi ;yr 2X i¼1 ui xio r¼1 vr yro Unlike model (9), where the objective function is associated with a total profit (i.e., total revenue minus total cost) which is maximized in the inner objective, model (15) employs a total loss (i.e., total cost minus total revenue) to be minimized in its inner objective. Given exact weights in (15), the outer max objective is not necessary and model (15) becomes a linear program so we can readily obtain the optimal solution ½xi ; yr 2 X representing the minimal loss (or cost) location of inputs and outputs at the given weight information. Thus, the efficiency score of DMUo is given by the ratio of the minimal cost to the cost evaluated at [xio, yro], the input and output data of DMUo to be evaluated. Since we assume the weights are unknown, ui, vrP e, we need to take either max or min strategy for the unknown weight variables, as mentioned in moving from (1) and (2). We now take the max strategy for the weight variables in model (15). This is consistent with the DEA measurement principle, because the newly taken max objective indeed minimizes the gap between the minimal cost (as in the numerator) and the cost of DMUo (as in the denominator). This implies that the DMUo efficiency is assessed in the light of the best scenario for weight values, which in turn maximizes the efficiency of DMUo. The similar mathematical programming steps used to accomplish the output-oriented model in (14), can now be applied to model (15). This results in the following input-oriented model: min subject to /e Xn s X L X r¼1 t¼1 str e m X L X i¼1 y t kt str ¼ y tro ; j¼1 rj j Xn xt kt þ d ti ¼ /xtio ; j¼1 ij j Xn kt j¼1 j ¼ 1; d ti ð16:1Þ t¼1 r ¼ 1; . . . ; s; i ¼ 1; . . . ; m; t ¼ 1; . . . ; L t ¼ 1; . . . ; L; t ¼ 1; . . . ; L; ð16:2Þ ð16:3Þ ð16:4Þ with all variables nonnegative except for /. 4. Illustrative application 4.1. Time serial data In this section, we supply an illustrative application in which we show how to apply our developments. The example involves evaluating efficiency performances of 20 cable TV (CATV) service operation units (SOs) in Korea. A total of 77 SOs existed at the end of 1999 and the sampled 20 are major SOs and most comparable. In other words, some SOs excluded in this sample highly decrease comparability even in the case of major SOs. For instance, several SOs serve ‘‘home K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 577 shopping channels” so their ultimate goals are rather distribution of tangible goods. Some others are purely non-for-profit, such as broadcasting servers for religion or education. Important objectives in the CATV service operations include minimizing costs, maximizing revenues, and maximizing subscribers. We thus use two inputs, operating cost (X1) and manpower (X2), and two outputs, revenue (Y1) and viewer (Y2), in the efficiency evaluation. Operating cost consists of variable costs relevant to providing CATV services. It excludes interest cost, depreciation of the equipment, and labor costs (because they are implicitly included in another input, manpower). Manpower represents the number of regular employees (or full-time equivalents). Revenue consists of the receipts that are obtained by providing CATV services. The main sources of these receipts are from advertisement charges and subscription fees. Finally, viewer is the total number of CATV subscribers, which include charged subscribers as well as uncharged subscribers. Shown in Table 4 are the time serial data for these inputs and outputs that contain 1999–2001 information on 20 SOs. 4.2. Evaluation results We use model (14), an output-oriented MDEA model under the variable returns to scale (VRS) assumption, and summarize the resulting MAE for each of the 20 SOs in Table 5. This table provides the efficiency ratings (or radial measures of efficiency) and, for each period, the slacks of inputs and outputs and the referent SOs. With the information, basically we can classify every SO into three categories; fully efficient, weakly efficient, and inefficient. It is known from the MDEA method that the fully efficient SOs are those that no inefficiency component has for each of the three years (i.e., always efficient SOs for three years). If a SO is at least once inefficient in each year, then this SO is classified into either weakly efficient or inefficient in terms of MAE. For each of the not fully efficient SOs, we can further identify when and how much this SO is inefficient. For example, SO1 appears to be weakly efficient in terms of MAE, because its radial measure equals unity but positive slacks (12.7 for output 2, Y2, and 45.3 for input 1, X1) occur in 1999. These inefficiencies in 1999 are identified in comparison with referent SOs 11, 13, and 19. It is no wonder that SO13 is included as a referent DMU in 1999 because even though not fully efficient for all periods, this SO is apparently efficient in 1999. We also know that, for each period, SO1 is inefficient for 1999 but efficient for both 2000 and 2001, which in turn implies that the efficiency of SO1 is improved as time elapsed. Analogous interpretations can apply to the other SOs. In terms of MAE, eight SOs (3–6, 11, 14, 17, 19) appear to be fully efficient, three SOs (1, 2, 13) are weakly efficient, and the other nine SOs are inefficient. Referring to the peer groups in the last three columns of Table 5, we find that SOs 17 and 19 are most frequently used to evaluate other SOs throughout the three periods. SO19 is used a total of 26 times to evaluate Table 4 The 3-year data of CATV SOs DMUs Inputs Outputs Operating cost (100$) SO1 SO2 SO3 SO4 SO5 SO6 SO7 SO8 SO9 SO10 SO11 SO12 SO13 SO14 SO15 SO16 SO17 SO18 SO19 SO20 Manpower (number) Revenue (100$) Viewer (100 numbers) 1999 2000 2001 1999 2000 2001 1999 2000 2001 1999 2000 2001 454 358 416 245 258 480 475 370 421 627 400 404 458 541 281 934 863 571 339 287 530 350 450 292 300 524 495 404 480 668 462 476 528 640 328 1018 1030 674 386 320 560 390 482 318 325 598 554 425 530 728 508 515 580 685 360 1102 1100 738 414 342 26 28 40 25 28 50 27 29 35 44 22 37 26 34 25 59 49 31 28 36 28 30 40 28 30 54 28 30 35 44 24 40 30 35 30 64 50 35 30 36 30 28 40 32 30 62 30 35 36 44 25 40 31 36 30 63 50 34 30 34 397 239 462 202 288 510 382 297 415 491 334 321 426 528 221 817 884 486 385 189 486 268 524 230 328 580 420 340 466 544 386 348 468 580 264 926 1020 568 462 215 580 312 620 286 405 612 504 399 529 624 454 400 520 696 305 1098 1104 660 554 254 186 105 244 116 149 311 198 161 201 264 170 168 210 320 127 361 424 258 196 90 360 160 445 208 270 545 346 269 325 442 320 300 368 526 252 615 828 482 365 180 396 176 480 226 292 565 368 275 335 469 352 325 389 570 264 665 900 520 400 188 578 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 Table 5 The resulting MAE under VRS assumption DMUs Ratings SO1 SO2 1 1 SO3 SO4 SO5 SO6 SO7 SO8 Slacks Referent DMUs 1999 2000 2001 1999 2000 2001 11, 13, 19 19 Itself 5, 19 Itself Itself Itself Itself Itself Itself 11, 14, 17, 19 19 Itself Itself Itself Itself 11, 17, 19 3, 19 1.120 1.302 1 1.400 1 Y2(12.7) Y1(8) 0 0 0 3, 17, 19 6, 14, 17, 19 Itself 3, 6, 17, 19 Itself 3, 17, 19 3, 6, 17 Itself 3, 17, 19 11, 17, 19 3, 17, 19 3, 17 Itself 3, 17, 19 17, 19 SO14 SO15 SO16 1 1.066 1.005 Itself 4, 11, 19 17 Itself 5, 19 6, 17 Itself 5, 19 17 SO17 SO18 SO19 SO20 1 1.041 1 1.635 0 Y1(12) Y1(62.5), Y2(61) X1(71), X2(10) 0 X1(44.7) 0 Y1(13.7), Y2(18.7) X2(8) 0 0 0 0 Y1(2.4), X1(125.4) Y1(31.5), Y2(45.4) X2(3.4) Y1(58.5), Y2(119.4) Y2(36.4) 0 Y1(85.2), Y2(45.5) Y1(61.5), Y2(36) X1(131.7) 0 Y1(138.5), Y2(53.1) Y2(231.4) X1(2), X2(13) 0 Y2(6.2), X1(22.4) 0 Y1(18.2), Y2(5.3) X2(4) Itself Itself Itself Itself 13, 14, 19 6, 14, 19 SO9 SO10 SO11 SO12 SO13 0 Y1(137.9) Y2(165.2) 0 0 0 0 0 Y1(7.6), Y2(5.5) X1(18) Y1(23.4), Y2(77.5) Y1(1.8), Y2(14.3) 0 Y1(58.8), Y2(40.4) Y2(3.2), X1(124.3) 0 0 1 1 1 1 1.098 1.336 Y2(12.7), X1(45.3) Y1(146), Y2(91) X1(19) 0 0 0 0 Y1(9.1), X1(27.7) Y1(10.2) Itself 13, 14, 17 Itself 5, 19 Itself 11, 17, 19 Itself 5, 6, 19 Itself 11, 17, 19 Itself 5, 19 0 Y1(90.2), Y2(32.3) Y1(78.5), Y2(202.9) X2(13.9) 0 Y1(30.6), X1(66.4) 0 X2(4.1) other SOs, and SO17 is used 19 times. Thus these two SOs out of the eight fully efficient SOs can be recommended as benchmarking standards for the not fully efficient SOs. Additionally, we carry out the efficiency evaluation using a different model, an output-oriented MDEA model under the constant returns to scale (CRS) assumption, which is the model consisting of (14.1) through (14.3). Table 6 summarizes the Table 6 The resulting MAE under CRS assumptiona DMUs SO1 SO2 SO3 SO4 SO5 SO6 SO7 SO8 SO9 SO10 SO11 SO12 SO13 SO14 SO15 SO16 SO17 SO18 SO19 SO20 a Ratings 1.066 1.563 1 1.319 1.012 1 1.206 1.350 1.152 1.342 1.145 1.416 1.083 1 1.299 1.153 1 1.080 1 1.725 Referent DMUs RTS statusb Sum of lambdas 1999 2000 2001 1999 2000 2001 17, 19 14, 19 6, 19 6, 19 6, 19 Itself 14, 17 6, 14, 19 19 14, 17, 19 14, 17 6, 19 14, 17 Itself 6, 19 17, 19 Itself 14, 17 Itself 19 17, 19 19 Itself 19 19 Itself 17, 19 17, 19 17, 19 17, 19 17, 19 19 17, 19 17, 19 3, 6 17, 19 Itself 17, 19 Itself 3, 19 17, 19 17, 19 Itself 3 19 19 17, 19 19 17, 19 17, 19 17, 19 19 17, 19 17, 19 19 17, 19 Itself 17, 19 Itself 19 0.542 0.969 1.184 0.582 0.742 1 0.612 0.948 1.242 1.370 0.501 1.139 0.559 1 0.797 1.496 1 0.756 1 0.847 0.641 0.907 1 0.757 0.777 1 0.701 0.969 1.116 1.291 0.536 1.233 0.755 0.840 0.710 1.798 1 0.781 1 0.762 0.763 0.928 1 0.660 0.785 1.444 0.802 1.027 1.146 1.344 0.618 1.244 0.786 0.894 0.870 1.722 1 0.695 1 0.826 I-I-I I-I-I D-C-C I-I-I I-I-I C-C-D I-I-I I-I-D D-D-D D-D-D I-I-I D-D-D I-I-I C-I-I I-I-I D-D-D C-C-C I-I-I C-C-C I-I-I We omit listing the optimal slacks obtained from the computations. This column represents the returns to scale status of each DMU for periods 1999–2001, where I Increasing, C Constant, and D Decreasing. For example, I-I-I means triple Increasing sequentially for 1999, 2000, and 2001. b K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 579 evaluation results. For almost all SOs, their radial measures of efficiency are drastically worsened in comparison with those in Table 5. Now only two SOs (17 and 19), which are most frequently used to evaluate other SOs in Table 5, become fully efficient in terms of MAE. In particular, we are interested in the changing pattern of returns to scale (RTS) statues in the time horizon. It is natural that the two fully efficient SOs maintain constant RTS for all periods. Ten SOs (1, 2, 4, 5, 7, 11, 13, 15, 18, 20) show increasing RTS and their increasing RTS statuses remain unchanged as time passes. Four SOs (9, 10, 12, 16) appear to be decreasing RTS and their own statuses remain the same. However, the other four SOs (3, 6, 8, 14) show varied RTS statuses. SO3 begins with decreasing RTS but changes to constant RTS in 2000, which is maintained in 2001. SO6 changes from constant to decreasing, and SO8 jumps its production scale from increasing to decreasing. In contrast, SO14 reduces its scale from constant to increasing. 5. Conclusions Most of the previous DEA studies have dealt primarily with ways to evaluate the efficiency of production units in only a single period, usually one year. In practice, however, almost all organizations generate panel data and may often desire an aggregated measure of efficiency over several periods of time. Although DEA makes it possible to identify the efficiency status and measure of a production unit for individual periods separately, it does not provide an aggregative efficiency status and measure over all periods of interest. Namely, we are supposed to obtain from DEA such information that a DMU is efficient for a period while this DMU has some inefficiency for another period. The problem of rising importance would then be how to combine these individual measures to represent an aggregated efficiency over the two periods. One might take into account, for example, the average or weighted average of the individual measures. However, as noted in this paper, such ways may yield an unsatisfactory result in that the interpretation of the average is not consistent with those we have known from DEA and, moreover, the average approach fails to distinguish between sometimes efficient DMUs and always inefficient DMUs over time. We have also shown that a direct extension of DEA to time serial data may lead to an unsuccessful result, because it fails to make a distinction between always efficient DMUs and sometimes efficient DMUs. Strictly, this approach renders a DMU fully efficient over all periods whenever this DMU is efficient for only one period. For these reasons, we have here developed a new approach to measuring an aggregative efficiency of multiple period production units. This is based on the concept of Debreu–Farrell technical efficiency and the resulting linear programming method is referred to as MDEA. MDEA enables to determine an aggregative efficiency measure in a single framework upon which the efficiency classification can be based. The interpretation of the measure is similar to and consistent with those in DEA. MDEA also provides when and how much production units are inefficient over time, which in fact makes a clear distinction among always efficient, sometimes efficient, and always inefficient DMUs. In addition to the efficiency classifications, MADE is capable of accounting for the change of efficiency over time such that a DMU’s efficiency is either improved or worsened as time passes, which is shown through an application to cable TV service operation units. Furthermore, the structure of the MDEA model is quite similar to that of the standard DEA model so the application of MDEA would be fairly easy if one is familiar with DEA. MDEA can be utilized to evaluate technical efficiency over time for many different kinds of entities engaged in many different activities in many different contexts. In practice, the management may often call for the evaluation result based on a broader analysis, for example, the recent 3-year data rather than just 1-year (or cross sectional) data. The reasons are: The evaluation using only one period data might be unfair, because some units could be efficient or inefficient from time to time so according to the evaluation period being fixed, one would be fortunate while another unfortunate. In sharp contrast, MDEA dealing with time serial data provides an aggregative performance measure which classifies all these units equally fairly into a sometimes efficient group. On the other hand, the consideration of multiperiod data in the performance evaluation may give rise to a more reliable benchmark standard in that most frequently referred units over all periods of time would statistically be more reliable than those for only one period. Furthermore, as shown through MDEA, the multiperiod data analysis is accountable for the change of efficiency performances over time. This makes it possible to further prioritize the performance of some units in the manner that the unit whose efficiency is on the rise is preferred to the other unit whose efficiency is falling, if the two units are in the same efficiency class. Therefore, the developed MDEA method is supposed to meet the practical need and expected to be of use for the management. So far, we have dealt primarily with the assessment of technical efficiency with regard to when and how much production units are inefficient over multiple periods. Besides this, many other important issues may exist regarding the efficiency evaluation in the context of time serial data, which include (i) treatment of multiple optimal solutions and (ii) identification of targets.4 In Footnote 3 we set forth a possible way to address the problem in (i), but we leave its implementation as future research. Regarding (ii), Portela et al. (2003) showed that one of the drawbacks of the traditional non-oriented 4 One of the referees pointed out that the two problems arise in MDEA. 580 K.S. Park, K. Park / European Journal of Operational Research 193 (2009) 567–580 DEA models (e.g., additive model) is that they aim at maximizing slacks, which contributes to finding targets and peers that are not the closest to the unit being evaluated. The same problem might occur in MDEA, because its second phase model corresponds to an additive model that maximizes sum of slacks. Efficiency improvement along the farthest path may not be desirable for the unit being evaluated, so an extension or modification of the MDEA model needs to be made in order to find the closest target, when the target setting is of particular interest. The idea of Portela et al. (2003) would be helpful in doing this. A final point to be noted is that we did not require any information about price data or preferential weightings of inputs and outputs over time, so we measured a kind of technical efficiency of multiperiod production systems. This implies a clear path for future researches on how we can measure a price or economic efficiency. The measurement of economic efficiency calls for information on time preferences. However, this kind of weights relies heavily on subjective value judgments and may often reflect evaluation policy of organization since one would never know the exact representation of time preferences. Thus, it is more realistic to assume the weight information is incomplete or imprecise, like the form of assurance regions as in Thompson et al. (1990, 1995) and Charnes et al. (1990). In fact, the meanings between assurance region and time preference information are different. Time preferences represent relative weights across different periods, while assurance region conditions signify weights across different input or output factors in the same period. Nevertheless, we can learn the treatment of such imprecise information from the assurance region approach. This also warrants further work on the joint uses of assurance regions and time preferences in a unified manner to assess an extended measure of multiperiod overall efficiency. Acknowledgements We thank Professor Dyson, the Editor, and two anonymous referees for their helpful comments and suggestions, which helped to improve this paper. We are also grateful for financial support from the IBRE of Korea University Business School at Korea University. References Arnold, V., Bardhan, I., Cooper, W.W., Gallegos, A., 1998. Primal and dual optimality in computer codes using two-stage solution procedures in DEA. In: Aranson, J., Zionts, S. (Eds.), Operations Research: Methods, Models and Applications. 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