INFORMATION FOR PARENTS We know that language learning is most effective when learners enjoy themselves and participate fully in lessons. We also know that children learn best when their parents are interested and involved in their learning. Menu: 1. How we teach 2. Assessment and progress 3. Homework and learning outside the classroom 4. The benefits of your involvement – contacting your child’s teacher 5. Course dates, holidays, payment procedure and reregistration 6. Keeping your child happy – our behaviour policy 7. Keeping your child safe – our child protection policy 8. Customer care 9. Frequently asked questions 1. HOW WE TEACH We will: teach your child with others of a similar age and level. use a coursebook but add to it with stories, games and other fun activities. give your child lots of opportunities to use the language they are learning by speaking with other children, and by practising a range of skills. This helps build their confidence and improves their grades at school. use a range of different activities in each lesson. This helps children stay active and focused throughout the lesson. Different children learn in different ways – some through seeing, some through listening, some through moving around - so a variety of activities will make sure all children learn well. Help your child to become a responsible, global citizen with the English skills they need to succeed in the future. GROUPS ARE ORGANISED BY AGE AND LEVEL 6-7 year olds (Lower Primary) 8-10 year olds (Upper Primary) 11-13 year olds (Lower Secondary) 14-16 year olds (Upper Secondary) 17-18 (Young Adults). Most children are placed into age categories at the start of the year and they continue studying with this age group for the entire year. If your child turns 18 before the New Year they can join one of the adult groups from Winter Term if they choose. YL COURSE STRUCTURE • structure of the year: one academic year consists of 120 clock hours divided into three terms of 40 hours: Autumn, Winter and Spring. • almost all YL levels take two academic years to complete (please see Appendix 1 – Level Structure Table) • summer Intensive courses – in May, June and July - follow the Spring term and consist of 20 hours. These are more focused and offer a range of options. • vacations do not always coincide with school vacations (please see Course dates, holidays, payment and reregistration tab) BOOKS The cost of the books is not included in the course fee. Please see Appendix 2 – book list to find the one that you need to buy before the beginning of the course. NB For Primary Plus course (for children of 8-10 y.o.) – your child will get all the necessary materials for free during the class. THE BRITISH COUNCIL TEACHERS The British Council employs the very best teachers, as we believe they are the key to your child’s successful learning. Our teachers are highly qualified, experienced professionals. They are specially trained to teach English using the latest communicative methodology and understand the particular developmental needs and interests of children at different ages. The students and the teachers will speak only English. The teachers will insist that your child uses English in class, not just to demonstrate knowledge, but for everything they need to communicate during the lesson. Our teachers encourage leaners to be actively involved in learning and set up lessons that promote meaningful communication and efficient learning. The British Council is an equal opportunities employer and does not discriminate on the basis of age, gender, nationality, race or sexuality. We are proud that our teaching team is made up of a diverse range of individuals and we consider this a great strength. We expect all our teachers to meet our professional teaching standards and show commitment to ongoing professional development. 2. ASSESSMENT AND PROGRESS We will: use continuous formative assessment (skills/participation) and mini-checks (language) to monitor your child's progress and actively encourage them to reflect on their own learning. update our continuous progress system (CPS) so that you can monitor your child’s progress. at the end of each term, give you a progress report with details of the topics and language that your child has studied, and the skills they have practised in class. at the end of each year, give young learner students an end-of-course certificate of achievement. We’d like you to: ask your child about their lessons talk to your child’s teacher if you have questions or concerns about your child’s progress or participation. attend open days and parent meetings. Check the continuous progress system and discuss any issues with your child/the teacher. Continuous progress reporting system: HTTP://WWW.BRITISHCOUNCIL.COM.UA/STUDENT/?LANGUAGE=EN ACADEMIC PROGRESS • the successful completion of a level depends upon your child’s progress, work in class and at home, and their attendance (a minimum of 80% of all classes have to be attended. This means that your child should not miss more than 24 hours/12 classes per academic year). In exceptional circumstances we will show flexibility with this at our discretion. • we issue progress reports at the end of each term. They are given to the children to give to parents. These reports show your child’s progress in different areas and contain detailed comments from the teacher. • we issue a final End of Year certificate in the last lesson of the course. • in cases where a child has not made the progress expected during the year we will strongly encourage parents to consider a summer intensive course. 3. HOMEWORK AND LEARNING OUTSIDE THE CLASSROOM We will: give your child homework every week to support what they have done in class. Details of this will be written on the ‘homework record’ in their workbook. check the homework in the next lesson. Run a Reading Challenge and a Writing of the Month competition to develop your child’s skills. We’d like you to: check the ‘homework record’ and make sure your child does their homework before their next lesson. write on the homework record or ask to speak to your child's teacher if you had to help them or if they found the homework very difficult. Play an active role in supporting your child’s learning and encourage your child to take part in the Reading Challenge and the Writing of the Month competition. If your child is studying on Primary Plus course - homework shall be completed on online portal and your child will get there a game or video as a reward upon successful completion of the task. You can find lots of resources for your child at our Learn English websites: http://learnenglishteens.britishcouncil.org/ http://learnenglishkids.britishcouncil.org/ You play an important role in your child's education. All our customers are entitled to free membership of the Learning Zone where we offer a range of books for different ages and interests, and adapted for different levels. We also run competitions throughout the year to build your child’s English skills. These include: • The reading Challenge. • The writing of the month competition. Please encourage your child to take part in these. We will celebrate special events, like Halloween, Christmas and the end of the academic year, in the teaching centre or with special parties. These events will be announced throughout the year. 4. THE BENEFITS OF YOUR INVOLVEMENT – CONTACTING YOUR CHILD’S TEACHER Children do better and are happier when parents encourage them and are involved and interested in their studies. As parents you know more about your child and how they are feeling. If you’re involved, teachers can ask for your advice about your child and you can share your ideas for change and improvement with us. We will: Invite you to parents evenings in the Autumn and Spring terms Listen to your ideas and feedback Run ‘Parent workshops’ to help you help your child learn English. We would like you to: Ask your child about their English lessons Introduce yourself to your child’s teacher and attend parents’ evenings Speak to the teacher or our customer excellence team if you have any feedback You can find lots of resources for parents at our website: http://learnenglishkids.britishcouncil.org/en/parents CONTACTING YOUR CHILD’S TEACHER There are a number of ways that you can contact your child’s teacher. The best way would be to speak to them before or after class, however, be aware that they are often in a hurry to get to their next lesson. In this case, you could quickly speak to them to arrange another more convenient time to meet. If you are not able to arrange a meeting in person with your child’s teacher, you can arrange an appointment with them through our customer services department. There are two scheduled parents’ evenings where you will be able to talk to your child’s teacher, one at the beginning (Autumn term), and one at the end of the academic year (Spring term). For more information see our partners in learning agreement (Appendix 4). 5. COURSE DATES, HOLIDAYS, PAYMENT PROCEDURE AND REREGISTRATION Non-teaching days during the AY 2016-17: 11 October 2016 – Parents Evening 14 October 2016 – Defender of Ukraine Day 22 Dec 2016 - 9 Jan 2017 - Christmas Break 08 March 2017 – Women’s Day 21 March 2017 – Parents Evening 17 April 2017 – Orthodox Easter (in lieu of 16 April) 01 May 2017 – Labour Day 09 May 2017 – Victory Day 28 June 2017 – Ukrainian Constitution Day Term dates: Autumn Term 2016-17 – 29.08.2016-09.11.2016 Parents’ Evening - 11.10.2016 Winter Term 2015-16 - 10.11.2016-06.02.2017 Christmas Break – 22.12.2016 – 09.01.2017 Spring Term 2016 – 07.02.2017-24.04.2017 Parents’ Evening – 21.03.2017 Payment procedure Please keep in mind that from 1 January 2014 the payment procedure for language courses has changed. From now on the British Council accepts bank payments only. You have 3 options how to proceed with the payment: 1. Come to the reception with your national passport, sign a contract and receive an invoice. It may take 15-20 minutes. 2. Send a scan copy of your national passport (all filled-in pages) to [email protected]. We will prepare all documents in advance and you will have just to sign and pick them up. 3. Ask for a copy of contract to be sent by email, sign it at home and bring it to our office to get an invoice. Read more about the service agreement by visiting the website. You may pay the invoice without commission in any branch of “Raiffaisen Aval Bank”. Reregistration Existing customers are given priority booking for subsequent terms so that children can continue in the same groups throughout the academic year. These terms are communicated to parents separately by emails. 6. KEEPING YOUR CHILD HAPPY – OUR BEHAVIOUR POLICY Our rules: 1. Follow instructions. 2. Listen to teachers, staff and other students. 3. Let everybody contribute and take part in classroom activities. 4. Keep everybody safe. We will: teach children that everybody is welcome and important at the British Council. teach children about good classroom behaviour. speak to your child if their behaviour is disruptive and explain to them why their behaviour is a problem. If your child's behaviour does not improve, we will speak to you about this and if they continue to behave badly, we may ask you to stop sending your child to classes. take action against any form of bullying and speak to you if your child has been bullied. only discuss your child’s behaviour with you (not other parents). We’d like you to: work with us to help your child follows these rules. Positive discipline policy The majority of our young learner students are responsible, well behaved and help us to maintain a positive learning environment in lessons. At the beginning of courses, we take time to set up agreed class behaviour codes, and then build classroom routines which remind students of our behaviour expectations. We look to positively reward good behaviour in classrooms. We avoid punitive measures for responding to misbehaviour/poor academic performance due to the effect this has on children’s development. Only very occasionally is there a problem with discipline. Here is a list of things that we consider to be unacceptable bad behaviour. Persistently: Preventing other students from studying Being rude or aggressive Disrespecting the teacher Bullying Damaging property We emphasise to our students that they are responsible for their own actions and we expect them to choose to behave well while at the British Council. In cases where a child’s behaviour is not meeting our expectations there are a series of steps that we will take. 1. The teacher talks to the student 2. The teacher talks to the parent 3. The teacher talks to the senior teacher and agrees a performance improvement contract – where we monitor the behaviour for a series of ten lessons (see appendix 3 for an example contract) 4. The student would not be allowed to attend lessons at the British Council. Again, we emphasise that if after any of these stages the child’s behaviour improves then we will not need to take the matter further. Anti-Bullying Policy Anti bullying At the British Council Ukraine we want to provide a safe and welcoming environment for our students and staff. Bullying of any kind is unacceptable at the British Council Ukraine. If your child is bullied or sees bullying, we encourage them to tell a teacher, someone in Customer Services or you. Any bullying seen by members of staff, or raised as an issue by either you or your child will be taken seriously and dealt with promptly and effectively. What is bullying? Bullying is deliberately and repeatedly hurting others either emotionally or physically and it may occur in many forms. Some of these include: • physical: Hitting, pushing, kicking, biting, taking other students’ things etc. • verbal: Name-calling, laughing at others’ mistakes, saying nasty things to people etc. • indirect: Ignoring a classmate, whispering about someone, excluding other students from activities etc. • cyber: Indirect or verbal bullying using mobile phones (SMS) and internet (social networks, emails, etc.) Why is it important to respond to bullying? Children come here to learn and in order to do so they need to feel safe in the classroom. If they feel threatened in any way they will not learn and may not want to attend courses. Children, especially at a younger age, are susceptible to emotional and physical distress and the impacts of bullying can have profound and deeply felt effects on their personal and academic development. At the British Council Ukraine we place an emphasis on creating a child-safe learning environment for your children. What will we do if bullying is reported? If bullying is reported, we will deal with the incident immediately, even if your child tells us in confidence – this is part of our Child Protection Policy aimed at creating a safe and welcoming environment for all our students. The following steps may be taken: 1. Single minor incident: teacher deals with it by speaking to both parties and perhaps parents 2. First repetition of minor incident: parents of both parties contacted to discuss the incidents 3. Second repetition of minor incident: parents of both parties meet with Senior Teachers to discuss the incidents and action to be taken. Disciplinary steps may include a behaviour contract, suspension for one or more classes or expulsion from classes at the British Council without refund. The student who has been bullied will be supported by having the opportunity to talk about the experience with a staff member of their choice, reassurance and continued support from the teacher in class to help restore their confidence. The student who has bullied a child will be helped by discussing what has happened and why he/she did it, establishing that their behaviour is wrong and unacceptable and informing parents/guardians to help change their attitude. What will we do to prevent bullying ? All our teachers are made aware of our Anti-Bullying and Child Protection Policies and are trained on how to follow them. • presentations will be given in all YL courses and all our Young Learner students will be made aware of the policy and how it guides their behaviour at the beginning of each academic year/course. • visual displays highlighting the key policy points will be around the building. • all students and parents will be made aware of the possible consequences of bullying, including expulsion without refund. • students will understand be informed of how to report bullying, and our staff will be given training on how to support and help children in making a disclosure of bullying. • we will seek ideas from parents through customer feedback forms and focus groups to keep this policy up to date and formally review it every two years. 7. KEEPING YOUR CHILD SAFE – OUR CHILD PROTECTION POLICY We will: look after your child from when they arrive until you collect them. only let your child go home alone if you have told us they can (if they are 11 years old or older). only let your child go home with the people you have told us about. speak to you if your child has hurt him/herself. We’d like you to: bring and collect your child on time. Complete a form “YL badge” to tell us who will be collecting your child (you can name three ‘designated guardians’) If your child is older than 11 years old, sign a consent form giving your permission for them to leave alone, or name three ‘designated guardians’, who will collect them let us know if your child will be absent for one or more lessons. Child Protection Policy Statement The British Council firmly believe that all children have potential and that every child matters - everywhere in the world. Children are a top priority as they have a unique honesty and willingness to exchange knowledge and ideas that can meaningfully build trust and make a sustainable difference in the future worldwide. Child protection is everybody’s responsibility. We recognise that we have a fundamental duty of care towards all children we engage with including a duty to protect them from abuse. We aim to achieve this through compliance with child protection laws in each of the countries we operate and to adhere to the United Nations Convention on the Rights of the Child (UNCRC), 1989 which is the international legal framework which sets out the specific rights of children. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989. A child is defined in the British Council as anyone who has not reached their 18th birthday (UNCRC, 1989) irrespective of the age of majority in the country where a child is, or their home country. CHILD PROTECTION AND RULES FOR PARENTS The British Council has a rigorous Child Protection Policy in place to guarantee the safety of your child while they are in our care. As part of this policy parents should observe the following rules while in any of our locations: • parents are not allowed to enter a classroom where there are children unless there is a teacher present and they have invited you in. • parents are not to reprimand any children who are not their own. If you have a complaint against another child this must be reported to management. • children are not allowed to arrive or leave our premises without a parent/guardian unless they have been given permission beforehand. If your child is 11 or over, and you give your permission for them to leave their classes alone they will be issued with an ID card which shows this at the beginning of the academic year/term. • if children need to leave classes early the British Council must be informed in writing before the class. In exceptional cases this may be approved by a phone call to our customer service team followed by a written note from parents. • if your child is to be regularly collected by a driver or a third party you must inform us. • please help us encourage very young children not to run around the building. • parents are forbidden from providing their children with self-defence weapons which contravene our policies. If you have any doubt, please ask us. EXIT CARD SYSTEM In order to ensure that children are adequately supervised when they are in our care and that we are sure children are returned to their primary carers after lessons we are introducing an exit card system. If you child is under 10 years-old: 1. You should complete a form to tell us the names and contact details of three ‘authorised guardians’ who you give permission to collect your child from lessons. 2. At the end of lessons we will ask the ‘authorised guardian’ to line up outside the classroom and show the teacher (or member of our staff) some photo ID before they collect the child. 3. If no ID is produced, we will phone to verify the identity of the person who is there to collect the child before we allow the child to leave our care. If your child is 11 years-old, or older: 1. You can give signed consent for your child to leave the building alone. 2. Alternatively you may choose the procedures for children under 10. IT POLICY During this course your child will have supervised access to computers and to the Internet. However, before we can allow your child to use our facilities, he or she must have your permission. The educational benefits of using Information Technology and the Internet are recognised worldwide. However, as a result of the open nature of the Internet, there is some material which is inappropriate for young people. We operate procedures which should enable your child to use our computer facilities safely and securely. However, the British Council cannot be held responsible for the nature and content of materials accessed through the Internet and any sites that are accessed without the express permission of your child’s teacher. We therefore ask each student using our computer room to follow an Acceptable Use Policy. This policy sets out the rules which must be adhered to, for the protection of all users. Acceptable Computer Use Policy Computers and the Internet The Young Learners Centre has computers and Internet access to help our learning. These rules will help make a productive working environment and keep everyone safe. General computer room rules • I will not download anything • I will not eat, chew gum or drink in the computer room • I will use the mouse, the headphones and the keyboard gently. • I will take it in turns to use the keyboard, etc., when I work with a partner • I will speak quietly and not shout • I will never use bad language • I will leave the computer room tidy • I will give back the headphones after use • I will type gently on the keyboard. Internet access • I will only use the internet when I am supervised by a teacher or usher • I will only look at websites during lessons which my teacher suggests • I will never use a search engine unless authorised by my teacher and in his/her presence. • I will only use Internet for work related to the Young Learners Centre or my English lessons. • I will not use any personal disks without permission. • I will tell my teacher immediately if I see anything I am unhappy with. • I will not use any social media websites or chat rooms unless I am authorised by my teacher • I will not use the Internet to send messages to classmates or friends unless I am authorised by my teacher • I understand that the British Council can check my computer files and the Internet sites I visit. Rules for using computers in class • I will wait for my teacher’s instructions before I start • I will not touch the computer screens • I will not unplug the mouse or headphones • I will tell my teacher if I have a problem and not play with plugs or buttons. • I will not exit the programme I am using unless my teacher tells me to. • I will not load/unload CDs or floppy discs unless authorised by my teacher • I will not print out work unless my teacher tells me to. • I will not take any material out of the computer room. Sanctions for violations of the agreed Acceptable Use Policy I understand that if I disobey the above rules: • I may be suspended from using the computes, either temporarily or permanently • a letter may be sent to my parents informing them of the nature and breach of rules • I may be asked to leave the course/Young Learners Centre Other action may be decided by the Senior Teacher for Young Learners and the Director of the British Council. 8. CUSTOMER CARE FEEDBACK We’re always interested in what you think of our courses and services, what we are doing well, or what we could improve. No matter how good communications are, disagreements and misunderstandings can occur. If you have a concern or a complaint relating to your child, please speak to your child’s teacher about it directly at [email protected]. Please state: whether it is a complaint, query or comment the urgency of the matter your child’s full name his/her timetable and level. Most concerns or complaints are easily resolved, especially if they are mentioned early on. However, if the concern or complaint isn’t easily resolved and requires further investigation, we will inform you of the likely timelines for resolution. FEEDBACK If your problem, suggestion or complaint is about something that happens in the classroom the best person to talk to is your teacher. If you think that you will find it difficult to explain in English, we can always find a translator for you. We also give you the opportunity to talk to us through: • an e-mail feedback address [email protected] • feedback record form available from the Information desk and from the website. • two Parents Evenings in term 1 (Autumn) and 3 (Spring). • questionnaires to find out how satisfied you are and to ask your opinions. • focus groups, where small groups of students/parents meet the management team to express their class’ opinion about our services and make suggestions about possible improvement. Additionally, our customer service team and management team are also always happy to speak to you about any aspect of the British Council. CREDITS/REFUNDS In the following circumstances, we will consider a credit for the following term: - extended medical leave (50% of classes missed or more). - serious illness/death of family member. - requests for credit must be supported by suitable documentation, e.g. medical certificate. - an administrative fee of 400 UAH may apply if we issue a refund. - we offer a refund policy in exceptional circumstances only. PROTECTING YOUR DATA Under the terms of the United Kingdom’s Data Protection Act 1998, the British Council is required by law to manage any personal data given to us securely and only for the purposes specified. These are to: • maintain integral academic and educational records on our students. • keep accurate financial records. • cater to any special needs our students may have. • provide academic records to students’ sponsors, where applicable. • contact students to make them aware of our services or events. • register students as members of the British Council community. • inform our students about UK events and activities in Ukraine. A full copy of our data protection policy is available on request. ACCURACY OF INFORMATION If any of your contact details change, please inform our Customer Service staff. Should we need to contact you urgently we would prefer to do so by phone or email. Equal Opportunities and Diversity Policy The British Council is strongly committed to Equal Opportunity and Diversity. Equality of opportunity is about treating people fairly and without bias and about creating conditions in the workplace and wider society that encourage and value diversity and promote dignity. It is also about trying to redress past imbalances and ensuring that dealings with clients, customers and suppliers are conducted in a constructive way which does not give rise to unjustified discrimination and supports appropriate inclusion. Our Equal Opportunity Policy commits us to ensuring that there is no unjustified discrimination towards our staff or clients, customers, partners on the basis of age, disability, gender including transgender, HIV/AIDS status, marital status including civil partnerships, pregnancy and maternity, political opinion, race/ethnicity, religion and belief, sexual orientation, socio-economic background, work pattern and on the basis of having or not having dependants or any other irrelevant grounds. We treat individuals with whom we work fairly and with dignity and respect as well as we treat all children equally and do not allow any form of discrimination in our classes. 9. FREQUENTLY ASKED QUESTIONS Can I choose the teacher? No. The British Council is an equal opportunities employer. All our teachers are professionals with relevant experience regardless of nationality. Students are reminded that they sign up for courses, not teachers. What do I do if I have a problem? Remember, if you have any questions, you can speak to your child’s teacher or a member of the Customer Excellence Team (CET) or send an e-mail to [email protected] Which course book does my child need? Please follow this link to see the book list: http://www.britishcouncil.org.ua/sites/default/files/yl_book_list_2016-17.docx Appendices Appendix 1 – Level Structure Table Appendix 2 – book list http://www.britishcouncil.org.ua/sites/default/files/yl_book_list_2016-17.docx Appendix 3 - A BEHAVIOUR IMPROVEMENT CONTRACT Improvement Contract for (student name) Date: Class: Why are you on this contract? Not respecting other students, not listening to the teacher Expected behaviour: 1. Respect other students 2. Listen to the teacher Name Signature Student Parents Teacher Senior Teacher Lesso n/date Brian Smith Students commentsDid you reach the expected behaviour today? Teachers’ comments & signature 1 2 3 4 5 6 7 8 9 10 Please return to the Senior Teacher Young Learners when completed. Thank you. Discipline ready reckoner Leve l Behavioural examples (not inclusive) First instance Second instance Third instance 1 Won’t sit, runs around Rocking on chairs Loses focus Playing with toys Listens to music on phone, etc Laughing at inappropriate moments Not standing up or sitting up straight Adopting sullen, rebellious expressions practical jokes at others expense Staring out of the window Making noise with classroom objects Not following instructions Speaking when they should be quiet Making rude noises Deliberately going slow Doing the opposite of what the teacher asks Not listening Cheating in games Doodling in their notebooks & not listening Impoliteness eg. when asking for things etc. Frequent water / toilet trip requests No homework Repeatedly no homework, speaking L1 frequently Routinely arrives late Has extended breaks Cheating in tests Rudeness to others Unruly behaviour Won’t turn off the mobile / ipad, etc. Culturally inappropriate or mild rude behaviour Refusing to do what the teacher asks Refuses to work with other students Brings inappropriate material/items to class Speak to the student after class & remind them of the class conduct. Speak to the student after class & remind them of the class conduct. Warning. Move to level 2 2 Speak to the student after class & remind them of the class conduct. Tell them the next instance will be a 1st level red card warning. Report to STYL after class. STYL will issue the student with A 1st Red card warning. St will sign an improvement contract with STYL First instance Report to STYL immediately Parents will be contacted & a 2nd Red card warning issued. 3 4 Swears at other students / teacher in L1 Disparages the work of others Is defiant to the teacher Severe disobedience; refuses to participate Graffiti’s, wilfully damages or dismantles furniture / Vandalism Damages other students’ possessions Puts others at risk through unruly behaviour Fighting Hits other children theft Threats or violence to teacher or students Uses instruments as weapons on other students. Bullying Report to STYL after class. STYL will issue the student with A 1st Red card warning. St will sign an improvement contract with STYL Report to STYL immediately. Parents will be contacted & a 2nd Red card warning issued expulsion Report to STYL immediately Parents will be contacted & a 2nd Red card warning issued. expulsion Appendix 4 – partners in learning agreement OUR ‘PARTNERS – IN – LEARNING’ AGREEMENT Pupils Parents British Council We will do what our teacher asks us to do be polite listen when our teacher is talking always try to speak in English treat our classmates with respect help each other learn and enjoy the class always bring our coursebooks and notebooks to class do our homework not stop each other from working not damage any equipment or property take out chewing gum not put up with unacceptable behaviour from our classmates We will ensure that our children arrive on time for their class (five minutes before a class begins) let the teacher know if our children are going to be late or absent review our children’s lessons and help them with their homework try and come to parent evenings We will recognise the potential of each individual child and help them realise their full capacity recognise that each child has his or her own learning preferences and works at their own pace make our English classes enjoyable teach our pupils how to account for their learning report on each child’s progress three times a year provide parents` meeting twice a year ensure that we are available to answer your questions ask you for feedback on our courses contact you if your child is often late, or is absent 3 times without a reason or notification We understand that if we break these rules, our parents may be contacted NB Do not allow your child to bring any valuable objects or sums of money to the British Council as we can not accept responsibility for any personal objects in the case of theft or loss. YL courses and Books 2016-17 Lower Primary 1 Lower Primary 2 Lower Primary 3 Playway 1 SB & WB, Cambridge Alphabet Book Playway 2SB & WB, Monty's Alphabet Book Playway 3 SB & WB, Monty's Alphabet Book Upp Prim Starter Super Minds 1 SB & WB, Monty's Alphabet Book & Fun for Starters SB Lower Sec 1 Lower Sec 2 Lower Sec 3 Lower Sec 4 Lower Sec 5 Lower Sec 6 Lower Sec 7 Lower Sec 8 Lower Sec 9 Lower Sec 10 Messages 1 SB & WB Cosmic Kids 1 SB & WB Cosmic Kids 2 SB & WB Eyes Open 3 SB & WB Eyes Open 4 SB & WB Activate B1+ SB & WB Close Up B1 SB and WB Close Up B2 SB and WB Interactive 4 Close Up C1 (1st edition) Upper Sec A1 Upper Sec A2.1 Upper Sec A2.2 Upper Sec B1.1 Upper Sec B1.2 Upper Sec B2.1 Upper Sec B2.2 English in Mind 2nd Ed Starter SB & WB English in Mind 2nd Ed 1 SB & WB English in Mind 2nd Ed 2 SB & WB English in Mind 2nd Ed 3 SB & WB Aspire Intermediate SB & WB Aspire Upper Intermediate SB & WB New English in Mind 2nd Edition 4 SB & WB Upper Sec C1.1 Upper Sec C1.2 Upper Sec C2 New English in Mind 2nd Edition 5 SB & WB Outcomes Advanced SB & WB Objective Proficiency 2nd ed SB & WB YAPRE-INT YAINT YAUPPERINT YAADV USYAIELTS Face 2 face pre-intermediate SB & WB Face 2 Face Intermediate SB & WB Face 2 Face Upper Intermediate SB & WB Face 2 Face Advanced SB & WB IELTS Express Upper Intermediate SB & WB
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