Health and Safety Strategy The next five years 2016-2020 Work Safely, Research Safely, and Study Safely QMUL_HSD_Health and Safety Strategy_October 2016_ZL Contents Page Introduction ............................................................................................................................................ 3 Where are we now? ................................................................................................................................ 4 Where do we want to be? ...................................................................................................................... 6 How will we get there? ........................................................................................................................... 7 Health and Safety Directorate Role in Delivering the Strategy .............................................................. 8 Appendices.............................................................................................................................................. 9 Appendix 1 – Strategy Action Plan ........................................................................................................ 10 Appendix 2– Completion of QMUL Health and Safety Strategy and Plan for 2010 -15 ....................... 25 Appendix 3. QMUL Health and Safety Directorate ............................................................................... 27 Appendix 4. QMUL Health and Safety Management Structure............................................................ 28 Appendix 5. Glossary of Terms ............................................................................................................. 29 QMUL_HSD_Health and Safety Strategy_October 2016_ZL 2 Key Points Health and safety is an integral part of QMUL’s activities Four themed priorities will help us to work safely, research safely, and study safely Everyone at QMUL has an important role in delivering this strategy Introduction Zarah Laing, Director of Health and Safety Effective health and safety management is integral to the success of an organisation. All organisations have a legal duty to manage health and safety; integrate the management of health and safety within the business of the organisation; and show strong leadership in this area. Health and safety management is governed by the core principles of effective risk control, reasonable practicability, proportionality and common sense application, as set out in the framework legislation of the Health and Safety at Work etc Act 1974, enacted regulations, guidance, and the Regulatory Reform (Fire Safety) Order 2005. Health and safety management in its wider sense not only includes the prevention of accidents, injuries and ill health, along with the management of workplace risks such as fire, exposure to hazardous substances and manual handling; it also includes the psychosocial hazards and risks to employees. QMUL follows the Plan / Do / Check / Review (PDCR) approach in managing safety, and health and fire safety as outlined in the Health and Safety Executive (HSE) document ‘Managing for Health and Safety, HGS65’ and applicable sector guidance such as the Universities and Colleges Employers Association (UCEA) ‘Leadership and Management of Health and Safety in Higher Education Institutions’. Overall, the QMUL health and safety management system is effective at both operational and management levels. The 2016-2020 Strategy aims to build on the strengths of the current health and safety management system and the achievements of the previous QMUL health and safety strategy (2012-2015). The new strategy covers the forthcoming period 2016-2020 and embodies the values and objectives of the QMUL Corporate Strategy for 2014-2019. The implementation of the new strategy will begin in 2016-2017, following all necessary consultation and agreement. The Strategy will last for five years unless external circumstances require an earlier revision. The Strategy provides a framework of key themes and objectives, which sets foundation for the more detailed Action Plan. The plan (in Appendix 1) is a working document with annual reviews. This will ensure flexibility in line with changing organisational needs and priorities. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 3 Where are we now? Strategic and Legal Context Following the EU referendum and the Government’s new Higher Education Institutions (HEI) White Paper, the higher education sector will likely face a period of extensive challenge and change in 2016-17 and beyond. Some of these challenges could be potential financial pressures as well as uncertainties in student recruitment and retention. This means that all of us need to be prepared for and open to the necessary changes that will likely be required. Of course, our priority in protecting our staff, students and visitors’ health and safety will always remain; however, we will have to look at every aspect of our activities to identify ways in which we can do things better, more effectively and efficiently. In addition, the Sentencing Council’s new sentencing guidelines for health and safety offences and corporate manslaughter highlight the reputational, financial and human risk with breaches of health and safety law. Therefore, an integrated and innovative way of managing health and safety is proposed to further improve the health and safety of QMUL’s staff, students and others whilst legal compliance is ensured. A New Framework for Health and Safety In 2015, UCEA issued a guidance document: ‘Leadership and management of health and safety in HEI’. The document sets out principles and practices which leaders and managers in HEI need to apply in order to demonstrate good health and safety management. The Health and Safety Executive (HSE) launched a new health and safety strategy in 2016 entitled ‘Help Great Britain work well: A new health and safety system strategy’. The HSE Strategy has six themes and the followings are directly relevant to QMUL health and safety strategy: promoting broader ownership of workplace safety and health highlighting and tackling the burden of work-related ill health anticipating and tackling the challenges of new technology and ways of working UCEA’s new health and safety strategy for 2016-2020 also concurs with the themes of the HSE’s strategy. We, therefore, have aligned our health and safety strategy with the HSE and the UCEA themes to ensure that our approach is consistent with a wider context. Completion of the Previous QMUL Health and Safety The improvements in QMUL’s health and safety performance over the last five years have been significant as a result of the last strategy. The Principal’s Senior Executive Team (QMSE) has demonstrated strong leadership and commitment by approving the health and safety policy statement and framework that included the ratifying signature of the Principal. The Policy provided an effective framework for setting and reviewing QMUL’s health and safety objectives and improving performance. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 4 QMUL is in agreement that we need to do better to ensure that our safety, health and fire management system remains robust to respond to the traditional health and safety risks and also challenges and pressures such as: new international partnerships cross–disciplinary research activities new ways of working and learning new technologies. The new strategy considers all these identified risks within a thematic approach and objectives. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 5 Where do we want to be? Our ethos, vision and values summarises where we want to be: Our Ethos Work Safely, Research Safely, and Study Safely. Our Vision Our vision is to ensure that all aspects of health and safety are firmly embedded into the activities of QMUL, therefore facilitating and enabling teaching, learning and research through the principle of managing risk well. Our Values We share the values expressed within the QMUL Strategy which underpin our organisation’s purpose and commitment to knowledge creation, knowledge sharing and benefits for local, and wider communities. These core values are reflected in the health and safety strategic objectives and the action plan. The following four strategic themes describe in broad terms QMUL approach to health and safety: A. B. C. D. Acting together Managing risk well Reducing reportable diseases Keeping pace with change QMUL_HSD_Health and Safety Strategy_October 2016_ZL 6 How will we get there? QMUL will embed its health and safety ethos and accomplish its vision by ‘Acting Together, Managing Risk Well, Reducing Reportable Accidents and Diseases, and Keeping Pace with Change’. A. ACTING TOGETHER Successful health and safety management is a collective responsibility in which all QMUL staff and students must play a part. By ‘Acting Together’, we can achieve legal compliance and subsequently a safe and healthy environment for all our staff, students and visitors. Therefore, QMUL can take pride in its health and safety reputation and promote its successes at home and abroad. Creating an effective and efficient system is a goal that we can all unite around and benefit. We will ‘Act Together’: Strategic Objective 1: to maintain and improve the visible and active commitment to health and safety from Council, QMSE and our managers, which is embraced by staff and students. Strategic Objective 2: to develop QMUL leaders and managers, improve staff awareness and enhance the talent of our health and safety team. Strategic Objective 3: to ensure and promote effective management of health and safety with our international partners and joint ventures, and also with those who are embedded in our activities / premises in the UK. Strategic Objective 4: To provide a framework and support for all parts of QMUL to create health and safety operational plans which are firmly embedded into teaching, research and support. B. MANAGING RISK WELL Managing risk well is about taking sensible and effective practical steps to protect staff, students and visitors from injuries and ill health. Taking a sensible approach to health and safety risk management would ensure that staff, students and others are properly protected whilst innovation and learning enabled. We will ‘Manage Risk Well’ by: Strategic Objective 5: simplifying our health and safety processes and improving our systems so that they are solution focused, consistent and enabling (in teaching, learning, research and support), taking into account of legislative and regulatory requirements. Strategic Objective 6: ensuring a culture of sensible risk management in all activities of QMUL and helping our staff and students to manage health and safety in a better way, which will build collaboration and improve standards. Strategic Objective 7: sharing the success of QMUL in managing health and safety risks and promoting excellence of individuals, teams and our university. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 7 C. REDUCING WORK-RELATED ILL HEALTH: We have done much to reduce reportable accidents to minimum level. We now need to develop a more comprehensive and robust framework for the identification of work-related illnesses, diseases and mental health issues. We will ‘Reduce Work Related Ill Health’ by: Objective 8: ensuring an improved focus on health and wellbeing issues at work, while maintaining standards around safety in the work environments. Objective 9: collaborating and coordinating actions across QMUL with the particular involvement of Occupational Health, HR and others to support delivery of substantial behaviour change and awareness programmes that will be required to reduce reportable diseases. D. KEEPING PACE WITH CHANGE: Health and Safety change is triggered by the QMUL strategy, our working environment, legislation and regulation, and the dynamics of work activity itself. Our Council, Senior Management, staff, students and partners all have a vested interest in keeping pace with change. We will ‘Keep Pace with Change’ by: Strategic Objective 10: anticipating and responding innovatively to a wide and everchanging range of health and safety risks affecting QMUL. Strategic Objective 11: communicating, listening and facilitating change through QMUL health and safety groupings and networks, and in the forward plans. Health and Safety Directorate Role in delivering the strategy The Health and Safety Directorate (HSD) will act as the key coordinator for Senior Management, staff, students and key partners to promote ownership of health and safety across QMUL in the implementation of the strategy. Linked to QMUL’s strategic goals and legislative requirements, the team will strive for continuous improvement in health and safety processes across QMUL to ensure legislative compliance. HSD will support the QMUL strategy by keeping pace with change as a key element of the service delivery and communication strategy. With a clear focus on an ‘Acting Together’ approach, the team will embrace QMUL’s values and proactively align themselves to be viewed as valued and respected organisational ‘enablers’. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 8 Appendices 1. 2. 3. 4. Health and Safety Action Plan Completion of QMUL Health and Safety Strategy and Plan for 2010-15 Health and Safety Directorate structure QMUL Health and Safety management structure QMUL_HSD_Health and Safety Strategy_October 2016_ZL 9 Appendix 1 – Strategy Action Plan Queen Mary University of London (QMUL) Health and Safety Action Plan (2016-2020) The four strategic themes and associated objectives noted below are directly linked to the strategic aims of QMUL and Professional Services Strategies. The objectives are then expanded into a detailed action points, which will enable the strategy to be embedded into everything we do. Key progress indicators for each strategic objective have been developed and noted in the middle column. Progress on outcomes will be shared with QMUL’s Health and Safety Advisory Group (HSAG) and the Principal’s Senior Executive Team (QMSE) on an annual basis. A. Acting Together Strategic Objective 1: to maintain and improve the visible and active commitment to health and safety from the Council, QMSE and managers which is embraced by staff and students. Actions 1.1 In a video, the QMUL Health and Safety Champion will address all staff and students, setting out his vision and safety culture for QMUL. 1.2 The Director of Health and Safety will develop and deliver Health and Safety Legal Update training for senior leadership management team. 1.3 Health and Safety Directorate (HSD) will work closely with the QMUL senior management to promote ownership of health and safety at management level. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Video has been produced and published QMUL wide. Lead Person Professor Edmund Burke Target Year 2016-2017 Training has been developed and delivered. Zarah Laing 2016-17 Meetings have taken place with each Head, at a minimum once a year. Zarah Laing 2016-2020 Heads have signed their local H&S policy. Faculty H&S meetings are chaired by VPs and Chief Operating Officer(COO) (PS). A. Acting Together Strategic Objective 2: to develop QMUL leaders and managers, improve staff awareness and enhance the talent of our health and safety team. Actions 2.1. HSD will train operational PS Managers (Grade 4-6) in health and safety management responsibilities. 2.2. HSD will deliver the NEBOSH Certificate Course to QMUL Safety Coordinators and staff. 2.3. HSD will ensure the Health and Safety team remains up to date with legislative changes and best practice throughout the health and safety and higher education sector, through course attendance, professional bodies and networking. 2.4. HSD will train Safety Coordinators (SCs) and EAF staff to use the fire safety risk assessment (audit) tool. 2.5. In addition to the existing H&S training program, HSD will develop bespoke H&S courses for QMUL Schools, Institutes and Directorates, where specific needs are identified. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators 30% trained in year 1, 50% in year 2, 70% in year 3, 90% in year four Lead Person HSD Target Year 2017-2020 HSD is a registered center for delivery of the NEBOSH certificate course. HSD 2017-2020 HSD 2016-2020 Required staff have been trained and the system maintained. Keith Vagg/Richard Wheatley 2016-2020 Specific needs identified via audit, inspections, annual review process or via training needs assessment tool. HSD 2017-2020 Training has been delivered by competent and registered trainers. Positive evaluation of desired learning outcomes. 11 2.6. HSD will improve effectiveness and efficiency of Fire Marshal network. Bespoke H&S courses designed and delivered. 70% of Fire Marshals have been trained. Keith Vagg 2016-2020 HSD 2016-2020 HSD 2016-2020 Rebecca Jones/Garry Wright 2016-2018 Their responsibility areas allocated. 2.7. HSD will improve effectiveness and efficiency of the First Aiders network. 2.8. HSD will train Safety Coordinators and DSE coordinators/assessors so that they can manage DSE related risks at a local level. 2.9. HSD will develop a health and safety awareness program for students in residences. 2.10. HSD team members will be registered with membership of professional bodies relevant to the Health and Safety and Fire industry and continued CPD in this field. QMUL_HSD_Health and Safety Strategy_October 2016_ZL They have been able to identify, report and record fire safety issues. All areas needs assessed and adequate number of first aiders recruited and trained both generally and for specialist topics/areas. SCs and DSE Assessors have been trained. 50% of DSE assessments have been completed in each School/Institute/Directorate (S/I/D). DSE ill health-related actions have been resolved. The program has been developed for residents. The program has been successfully implemented across QMUL residences. All HSD team members have up to date registration with USHA, IOSH and Fire Safety Group and specialist topics, as applicable, and membership continued. 12 2.11. Director of Health and Safety will create a health and safety talent pool within HSD: Each HSD staff member will become a recognized specialist in a specific health and safety topic. HSD managers will promote the specialist expert knowledge by speaking at health and safety conferences, external meetings and as expert speakers on radio or TV programs. The Director of Health and Safety will become the chair of USHA Executive Group. The team will facilitate an USHA/IOSH/ISTR/Southern Biosafety/UCSF health and safety event one year at QMUL. H&S specialist topics allocated to each HSD staff. One USHA/IOSH/ISTR/Southern Biosafety/UCSF event hosted by QMUL. 2.12. the Director of Health and Safety will devise a health and safety staff development strategy which will: Enable all staff to complete at least three pieces of skills development per year Link training to an identification of learning needs/desired outcomes Training needs have been identified through individual training needs analyses within the framework of performance appraisal. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Zarah Laing 2016-2020 Zarah Laing 2016-2020 HSD will attend Firex and Health and Safety Expo to identify new equipment, practices and standards that could be employed at the University that are more cost effective through replacement or efficiency of existing equipment or practices. Linked to individual and team objectives and desired learning outcomes. The learning outcomes and their application evaluated. 13 A. Acting Together Strategic Objective 3: to ensure and promote effective management of health and safety with our international partners and joint ventures and also with those who are embedded in our activities / premises in the UK. Actions 3.1. HSD will work with those in QMUL’s embedded space to have a clear understanding of each other’s roles and responsibilities and escalation routes. 3.2. HSD will develop Memorandum of Understanding/SLA with Barts Health Trust for H&S matters, including GMO work at Barts Health (which is peer reviewed by QMUL GMSC). 3.3. HSD will establish communication channels with our overseas partners for share of best practice, and will work together on projects targeting core areas of risk. Progress Indicators A clear Roles & Responsibilities document produced for embedded space. Meeting structures established for effective communication. SLA documents are in place. Lead Person HSD Target Year 2016-2018 Dr Mark Ariyanayagam 2016-17 High risk areas identified and visited once every three years. HSD 2016-2020 A. Acting Together Strategic Objective 4: To provide a framework and support for all parts of QMUL to create health and safety operational plans which are firmly embedded into teaching, research and support. Actions 4.1. HSD will develop templates and guidance to Schools/Institutes/Directorates (S/I/D) for local safety codes of practice and rules. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Templates and guidance have been produced. Lead Person HSD & S/I/D Target Year 2016-2020 S/I/D adopted templates for local codes of practice and rules. 14 Specialist topic/facility management templates produced (e.g. Ionizing radiation local rules, compressed gas management, cryogenics management, Containment Level 3, BSU) 4.2. HSD will support S/I/D to develop their local H&S Policy and Arrangements Document to ensure consistency and compliance. 4.3. HSD will work with S/I/D ensuring that H&S is always an integral part of the planning and review processes at all levels. Local H&S policy and arrangement documents for S/I/D have been produced. HSD 2016-2017 H&S approval is part of the Capital Projects approval process. HSD 2016-2020 HSD 2016-2020 Each Faculty H&S Manager 2016-2020 Each Faculty H&S Manager 2016-2020 Significant H&S risks have been captured on S/I/D risk registers. 4.4. The Safety Coordinator network to be maintained and developed. QMUL_HSD_Health and Safety Strategy_October 2016_ZL H&S part of the PAR process for S/I/D. Safety Coordinator appointments covering >80% of QMUL S/I/D at all times Program (in topics, for specific areas) for development in place for each Safety Coordinator. Participation by >50% Safety Coordinators in development programs offered/facilitated by HSD. 15 B. Managing Risk Well Strategic Objective 5: simplifying our health and safety processes and improving our systems so that they are solution-focused, consistent and enabling (in teaching, learning, research and support), taking into account of legislative and regulatory requirements. Actions 5.1. HSD will work with relevant colleagues to ensure that full compliance is achieved in statutory inspections and tests. 5.2. HSD will further improve their relationships with the regulatory authorities and successfully manage the visits. 5.3. HSD will ensure the effective implementation of the QMUL fire safety management system and associated standards. 5.4. HSD will review and improve utility of the Ionising Radiation and Laser safety program 5.5. HSD will provide appropriate health and safety advice for S/I/D’s capital project proposals in order to strengthen the safety and quality of university infrastructure. 5.6. HSD will improve control of biological hazard work at QMUL. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Records on the crimson system are up to date. Lead Person HSD Target Year 2016-2020 HSD 2016-2020 Level 1 compliance has been achieved in the Fire Safety HASMAP audit. Keith Vagg/Richard Wheatley 2016-2020 Program improved and rolled out. Steven Carter 2017-18 Health and safety approval has been incorporated in to the Capital Projects Process. HSD 2016-2020 Safety critical equipment passed performance tests. No adverse outcome from the planned regulatory visits. Compliant fire safety measures are employed to meet with the functional requirements of building regulations for building works undertaking by the university. Framework for peer review of higher hazard Dr Mark biological agents in place. Ariyanayagam 20216-2020 16 5.7. HSD will improve laboratory hazardous waste stream processes at QMUL, under the ‘value for money’ principles, legislative requirements, and in the effectiveness for S/I/D. 5.8. HSD will help S/I/D to achieve statutory compliance with explicit legal requirements. 5.9. HSD will produce laboratory plan, design and build guidance documents for Capital Projects. 5.10. HSD will work with S/I/D to review work at height for fixed assets. 5.11. HSD will review and improve utility of COSHH processes, including non-lab areas where no formal separate program exists at present. 5.12. HSD will support S/I/D to review and update risk control measures for PUWER/land machinery/equipment safety. QMUL_HSD_Health and Safety Strategy_October 2016_ZL GMSC (spell out)expanded to include biological hazards and bio-risk aspects (i.e. pathogen and toxin bio-safety). Value for money analysis (‘lean processes’) conducted. Processes improvements delivered for laboratory hazardous waste stream. Zarah Laing 2016-2017 Dr Mark Ariyanayagam/Irida Gaikwad/Suzanne Mason 2016-2018 S/I/D’s own hazardous waste stores brought Faculty H&S up to current safety/ environment standards. managers with S/I/D 2016-2018 Legal requirements for L8, PSSR, LOLER, Fire Maintenance, COSHH extraction systems have been achieved across QMUL. Documents produced. Familiarisation for Project Managers conducted. Roof access and service voids have achieved HSE standards. Program in place. HSD 2016-2020 HSD 2016-2020 HSD/EAF 2016-2017 Steven Carter 2016-2017 The review has been done and included bespoke research developed equipment. HSD/EAF 2016-2017 17 5.13. HSD will review and update processes for controlling risk associated with the management and use of liquid nitrogen and gas cylinders. 5.14. HSD will review and complete new fire risk assessments. 5.15. HSD will ensure compliance through a comprehensives audit and inspection program. Included safe and compliant disposals that allowed reuse of equipment where possible, in conjunction with QMUL Waste Manager (Warpit Program). HASMAP audit confirms the safe use and storage of LN and gas cylinders have been achieved. Comprehensive QMUL policy, arrangements and guidance in place. Local processes in line with QMUL policy. Fire risk assessments reviews have been completed on a rolling three year schedule. Audit and inspection program of three years has been agreed and approved. HSD/EAF 2016-2017 Keith Vagg/Richard Wheatley Health and Safety Auditor 2016-2020 2016-2018 All schools, institutes and directorates have been audited on a cycle of three years. Audits and action plans are completed and followed up through HSMGs route. 5.16. HSD will roll out the peer review inspection/specialist topic/building based risk assessments process to all S/I/D, as relevant. 5.17. To ensure emergency plans are in place for significant foreseeable emergencies. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Best practice examples have been shared through the audit review process. The peer review/specialist/building based HSD inspection program has been devised, agreed and implemented across QMUL. To ensure S/I/D plans are adequate and effective for the range of hazards and plans HSD/EAF Head of Emergency Planning, with S/I/D. 2016-2018 2016-2020 18 5.18. HSD will support QMUL in establishing a robust record keeping system in place for managing health and safety. that are embedded within the QMUL Emergency & Business Continuity Plan. To provide emergency plan templates for QMUL covering foreseeable emergencies. A record keeping system has been developed HSD and rolled out to QMUL. 2017-2018 Best practice examples developed and shared with staff and students. B. Managing Risk Well Strategic Objective 6: ensuring a culture of sensible risk management in all activities of QMUL and helping our staff and students to manage health and safety in a better way, which will build collaboration and improve standards. Actions 6.1. HSD will develop a comprehensive, userfriendly and effective online H&S system for: Accident Reporting, Risk Assessments, Inspections and Audit and Work-Related reportable diseases. 6.2. HSD will develop policies, arrangements and guidance for all significant H&S, Fire and related (eg environmental) topics. 6.3. HSD will develop online training modules on significant H&S/Fire Safety topics/issues. Progress Indicators System has been designed and piloted in 2016-17. The system is used by all effectively in 2017-19. Documents drafted, consulted upon with Faculties/PS and issued. Information on website. Online training modules developed and rolled out for use (microbiological safety cabinets, fume cupboards, PPE). 6.4. HSD will develop H&S material for EAF to Material developed and delivered. deliver their own tool box talks in areas and with groups of staff that data has shown have the most RIDDOR reportable accidents (e.g. cleaning staff & manual handling). This QMUL_HSD_Health and Safety Strategy_October 2016_ZL Lead Person Zarah Laing Target Year 2016-19 HSD 2016-2020 HSD 2017-2020 Rebecca Jones/Garry Wright 2017-2018 19 aims to reinforce (not replace) the message from formal H&S training sessions. 6.5. HSD will analyze accidents, incidents and fire reports data, and target preventative actions to high risk areas to prevent RIDDOR accidents and incidents. 6.6. HSD will identify significant fire hazards through a comprehensive risk assessment program. 6.7. HSD to develop an internal peer review/ specialist topic ‘Inspection Competency’ system for QMUL participants in internal inspections. 6.8. HSD to plan and design a ‘Lab H&S Management’ Competency Framework portfolio. 6.9. Systems for Purchase and Control of hazardous chemicals are robust, safe and secure. 6.10. Specialist topic workshops/training sessions conducted or facilitated as per training needs for QMUL (e.g. LEV, QMUL_HSD_Health and Safety Strategy_October 2016_ZL Analysis completed and preventative actions implemented. Rebecca Jones/Garry Wright 2016-2020 Fire risk assessments have been completed as per planned schedule of a rolling thee year cycle. Keith Vagg/Richard Wheatley 2016-2020 Dr Mark Ariyanayagam/ Steven Carter 2017-2018 Competency Framework set up and participants enrolled. Mark Ariyanayagam/ Steven Carter 2017-2018 H&S aspects for purchase and storage arrangements document drafted for QMUL. To widen controls in purchase system to include hazardous chemicals. Improve storage of laboratory hazardous chemicals for safety and security – all laboratories reviewed under inspection program to ensure robustness. At least one workshop/training session per year delivered. Mark Ariyanayagam/ Steven Carter 2017-2019 Mark Ariyanayagam/ Steven Carter 2017-2020 Significant fire risks have been remediated. Competency Framework set up and participants enrolled. 20 cryogenics, laser safety, compressed gas management). 6.11. Each buildings’ building manual will contain fire safety information. QMUL Building manuals contain updated fire Keith Vagg/Richard 2016-2020 safety information. Wheatley B. Managing Risk Well Strategic Objective 7: sharing success of QMUL in managing health and safety risks and promoting excellence of individuals, teams and our university. Actions 7.1. HSD will open the current internal QMUL H&S awards scheme to external applicants e.g. other UK Universities. 7.2. HSD will provide regular feedback to our Council and Health and Safety Advisory Group(HSAG) on successes. 7.3. HSD will feature employee and student initiatives in the e-safe newsletter. 7.4. HSD will participate in Industry Health and Safety awards showcasing QMUL initiatives. 7.5. HSD will publish articles in health and safety journals to showcase health and safety initiatives and/or provide professional commentary on key issues. 7.6. HSD will report ‘best practice programs’ to safety coordinators and faculty safety meetings to encourage and develop consistent use of best practice. QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Applications from other HEIs have been received and awarded with H&S awards where requirements have been met. Annual H&S performance reports have been submitted to our Council. Lead Person Zarah Laing Target Year 2017-2018 Zarah Laing 2016-2020 A dedicated section has been created in the e-safe, and students and staff initiatives featured. RoSPA Health and Safety award has been achieved. HSD 2016-2020 Zarah Laing 2018-2020 A professional H&S articled has been published in the Safety Health Practitioner (SHP) journal. Zarah Laing 2018-2020 Positive evaluation of desired learning outcomes. HSD 2016-2020 21 7.7. HSD will share best practices and information with other higher education establishments via Hasnet Safety & Fire Forums and University sector H&S organisations- e.g. ISTR/ Southern Biosafety/UCSF/AURPO/USHA. 7.8. HSD will devise a program of ‘taster sessions’ to shadow in departments and improve understanding of S/I/D services, their health and safety issues and needs. Email trails on Hasnet forums. HSD 2016-2020 HSD 2016-2020 Actions 8.1. HSD will work with the Occupational Health Team to establish a proactive health surveillance and reporting system for QMUL. 8.2. HSD will develop manual handling and DSE procedures to reduce musculoskeletal risks. Progress Indicators A comprehensive Health Surveillance system has been developed and is in place. Lead Person Zarah Laing/Marcia Bennett-Pompey Target Year 2017-2019 Procedures in place. Zarah Laing/Marcia Bennett-Pompey 2017-2019 Presentations and posters at H&S Sector organization meetings. Five taster sessions completed per year. Positive evaluation of desired learning outcomes. C. Reducing Reportable Diseases Objective 8: By ensuring an improved focus on health and wellbeing issues at work, while maintaining standards around safety in the work environments. C. Reducing Reportable Diseases Objective 9: By collaborating and coordinating actions across QMUL with particular involvement of Occupational Health, HR and others to support delivery of substantial behaviour change and awareness programmes that will be required to reduce reportable diseases. Actions 9.1. HSD jointly with Occupational Health will review and update the Health Surveillance Policy to ensure both health and safety standards are effectively maintained, in line QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Reviewed and in place- Health Surveillance Policy, Blood Borne Virus Policy New and emerging health risks of staff included. Lead Person / Target Year Zarah Laing/Marcia Bennett-Pompey 2017-2018 22 with changing the health status of staff and work profiles. D. Keeping Pace With Change Strategic Objective 10: anticipating and responding innovatively to a wide and ever changing range of health and safety risks affecting QMUL. Actions 10.1. HSD will keep up to date with changes in legislation and will communicate these with the S/I/D. 10.2. HSD will provide solution focused advice on time to support the health and safety aspects of change programs. 10.3. HSD will become more commercially focused by obtaining accreditation for QMUL H&S courses and be recognised as a H&S Training Centre of Excellence. 10.4. HSD will develop a simple screening tool for new intended research to allow H&S plans to be put in place for any new or significant hazards prior to research coming to site. 10.5. HSD will develop records of data base for research hazard profiles to encourage sharing of issues and control. Progress Indicators Termly updates have been communicated to S/I/D in user-friendly guides and newsletters. Lead Person Zarah Laing Target Year 2016-2020 SLA in place, responses monitored for effectiveness and timed delivery. Steven Carter/Irida Gaikwad 2016-2017 Courses for accreditation identified, and accreditation obtained. Rebecca Jones/Garry Wright 2018-2020 Screening tool developed and rolled out. Steven Carter/ Dr Mark Ariyanayagam 2017-2018 Database produced, populated and shared. Steven Carter/ Dr Mark Ariyanayagam 2017-2018 D. Keeping Pace With Change Strategic Objective 11: communicating, listening and facilitating change through QMUL health and safety groupings and networks, and in the forward plans. Actions QMUL_HSD_Health and Safety Strategy_October 2016_ZL Progress Indicators Lead Person Target Year 23 11.1. HSD will devise a H&S communication strategy focusing on staff, student voice and other stakeholders to foster engagement and improve communication. 11.2. HSD will consult and communicate the H&S vision, objectives, relationship and the QMUL strategic plan with recognized trade unions and staff representatives through HSAG and sub-groups. 11.3. HSD will provide support and expert H&S advice to our staff and students during major change projects which may have health and safety implications. 11.4. HSD will review the current H&S induction program and create a consistent approach for general induction as well as working with key stake holders to agree curriculum specific inductions for higher risk/specialist areas. 11.5. HSD will work with relevant colleagues to develop robust Capital Project handover process to include meaningful and useful building manuals for users. QMUL_HSD_Health and Safety Strategy_October 2016_ZL The new communication strategy has been produced and implemented. Zarah Laing 2017-18 Constructive feedback from recognised trade unions, the Students’ Union and other staff representatives for successful consultation and communication of H&S. Zarah Laing 2016-2020 Positive evaluation of desired outcomes. HSD 2016-2017 Positive evaluation of desired learning outcomes (>50 % satisfaction). Rebecca Jones/ Garry Wright 2016-2017 Building manuals have been created for building occupants. HSD 2016-2017 24 11.6. HSD will set up Building Users Groups (BUG) for shared buildings to improve communication amongst occupants and promote ownership of issues. Buildings requiring BUGs have been identified. BUGs have been set up. HSD 2016-2018 Identified building related issues have been solved timely. Positive feedback from building occupants that communication is meaningful. QMUL_HSD_Health and Safety Strategy_October 2016_ZL 25 Appendix 2– Completion of QMUL Health and Safety Strategy and Plan for 2010 -15 The improvements in QMUL’s health and safety performance over the last five years have been significant as a result of the previous strategy. Some of the achievements are that: • Schools/Institutes/Directorates achieved more consistent health and safety management arrangements with the help of a comprehensive programme of health and safety audits and inspections. All our buildings have undergone detailed fire safety risk assessments and as result of these, a range of work has been undertaken to improve fire safety protection and management system. • The Health and Safety Advisory Group and its sub-groups structure have been effective and influential in securing actions and interventions from QMUL senior management with good governance oversight from Council. A highly qualified and skilled team in the Health and Safety Directorate have provided expert advice, training, and support across QMUL to enable the Policy, thereby supporting QMUL’s strategic objectives. • By centralising the laboratory hazardous waste disposal management and operations, the fragmented hazardous waste systems that existed at QMUL have been significantly streamlined, leading to operational efficiency, and ensured legal compliance. The full copy of the previous strategy can be found here: http://hsd.qmul.ac.uk/Documents/168809.pdf. For records of the previous strategy actions, please see the table below. Item (1) Policy (3 targets) Actions Completed by 31 Aug 2015 2 complete, 1 partial (2) Planning and Standards (3 targets) 2 complete, 1 partial (3) Structure and Responsibility (7 targets) 4 complete, 2 partial (1 target duplicated in 2) (4) Training (6 targets) 5 complete, 1 partial (1 target duplicated in 3) All 5 completed. (5) Consultation and Communication (5 targets) QMUL_HSD_Health and Safety Strategy_October 2016_ZL Residual Actions for 2015/16 To ensure School / Institute / Directorates have local H&S policy statements To ensure emergency plans are in place for significant foreseeable emergencies To ensure shared QMUL Department ownership buildings have the H&S management defined. (External stakeholders have been completed via SLA documents). To ensure H&S management training available for wider cohort of managers via other means (e.g. online, small group training). (6) Documentation and Records (9 targets) 6 complete, 3 partial (7) Monitoring and Management Reviews (4 targets) (8) Estate and Built Environment (4 targets) (9) Fire Safety and Prevention (7 targets) (10) Hazardous substances and materials (5 targets) 4 complete (11) Health and Wellbeing (9 targets) 5 complete, 3 partial, 1 is not achieved due to redundancy Total targets 57 (excluding duplicate or redundant) Complete: 45 (79%) Partial: 12 (21%) To ensure risk assessment formal templates developed for all necessary topics and electronic online system development for easy access. 4 complete 6 complete, 1 partial (1 target duplicated in 3) 2 complete and 3 partial QMUL_HSD_Health and Safety Strategy_October 2016_ZL To bring remainder of hazardous waste stores to current standard. To widen controls in purchase system to include hazardous chemicals. To ensure all flammable gas installations are fully compliant with required legislation. Improved stress management training being developed by the new Wellbeing Working Group/CAPD. Target Reduction of Accidents and Incidents by 50% needs to be reviewed as improved reporting of accidents and incidents / near misses means this target is redundant. 27 Appendix 3. QMUL Health and Safety Directorate structure Director Health and Safety Administrator Health and Safety Manager Health and Safety Manager Health and Safety Manager Humanities and Social Sciences Science and Engineering QMUL Audit Lead QMUL Radiation Protection Officer School of Medicine and Dentistry Professional Services QMUL Biosafety Officer HSD Training Lead HSS Health and Safety Adviser Scie & Eng Health and Safety Adviser SMD Health and Safety Adviser Health and Safety Manager PS Health and Safety Adviser QMUL Fire Safety Manager Fire Safety Adviser Health and Safety Administrator QMUL_HSD_Health and Safety Strategy_October 2016_ZL Appendix 4. QMUL Health and Safety management structure The Council Via QMSE and Principal Ultimate responsibility for health and safety The Principal Executive responsibility for health and safety Queen Mary, Senior Executive Must include Health and Safety Champion Accountable to the Principal for the health and safety of the QMUL and for compliance with all QMUL and statutory health and safety requirements Via QMSE Champion DIRECTOR OF HEALTH AND SAFETY Executive Deans Overall executive responsibility for health and safety within their Faculties. Responsible to the QMUL Principal Heads of Schools/Institutes and Directors Accountable to Executive Deans or Directors of Professional Services for ensuring that effective local arrangement are in place for the implementation of the QMUL health and safety policies, procedures and guidance notes HEALTH AND SAFETY DIRECTORATE Individuals/Students Via Health and Safety Coordinators Responsible for their own health and safety and that of others who may be affected by their work within QMUL. KEY Line Management (delegation) Reporting Line (accountability) Advice and support QMUL_HSD_Health and Safety Strategy_October 2016_ZL 29 QMUL_HSD_Health and Safety Strategy_October 2016_ZL 30
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