from Don - www.cecil.auckland.

Cecil User Meeting
December 7th. 2002
Agenda
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•
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Statistics for 2002
Staffing for 2003
Leave Plans
Surveys & Suggestions
Development Objectives
Statistics
Growth over the past year exceeded 100% in
some vital areas (see handout)
• 1065 Courses used Cecil (164%)
• 1024 Staff were involved with Cecil courses
(143%)
• 93,729 Course enrolments (107%)
• 2.5M Log-ins (110%)
• 20,000 log-ins in one day!
Collaboration !!
Discussion system built by Team Cecil 2002
• Discussions
495
• Discussion Attachments
294
• Discussions Posted
17,355
• Discussions Read
554,628
• Chat … ?
Statistics…
General Cecil Utilisation 1999 to 2001 - 2002 Estimated
# of courses
# of students
# of departments
# of student course enrolments
# of files available (learning content)
Total size of files available (Mb)
On-line tests delivered
On-line questions delivered
# of marks recorded
# of emails sent
# of announcements
# of SMS text messages sent
# of log-ins
# of file types (*.doc, *.xls, etc.)
1999
319
10097
29
33,265
7,245
771.88
147,863
1,906,603
304,929
316,801
2,820
2000
344
12399
36
39,362
9,227
1,348.59
202,537
3,038,467
431,796
414,849
4,052
2001
494
14890
69
49,651
16,327
4,621.26
296,248
4,149,711
530,190
692,708
6,474
99,262
2002
709
19890
80
62,629
28,890
15,835.83
433,318
5,667,365
651,005
1,156,672
10,344
668,343
28
994,681
41
1,384,392
70
1,926,790
Agenda
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•
•
•
•
Statistics for 2002
Staffing for 2003
Leave Plans
Surveys & Suggestions
Development Objectives
Projects
• Nick Jones – Project manager
– University relations (general)
– Cecil systems specialist for liasion with ITSS
• Re: production systems integration, upgrading,
maintenance
– Db design, futures - visions
• Sarah Hoy – Business analyst
– QA build & testing
“Help”
• Cecil “Help” news
– Radhini & Richard move upward
• Centralised “help” at 76 Symonds St.
– Cecil training specialist at central help
• .5 person funded by Cecil
– Cecil training provided by CPD
• Subsidised by Cecil
“Developments”
• Sally Liu – Chief Customer Advocate & Trainer
– Liasion & upskilling Cecil “help” desk personnel
– Training the trainer – Cecil “help” desk trainer
– Liasion with faculty Cecil “help” desk personnel
– Data capture & analysis of all complaints, bugs &
suggestions
– Vigourous advocate of customer’s needs to Team
Cecil
– The last port of call for the most difficult user
problems
Systems
• Ken Kan, Team Leader
– Cecil’s overseer for the integrity of production
& development systems
– Supervisor for
• DBA (himself)
• QA build & testing
– New full time position
• Development systems integration, upgrading,
maintenance
– Isuru Fernando
S.A.M.
• Stephen Witherden, Team Leader
• Software Applications & Maintenance
• Coordinator for CE and CWI
• Supervises Enterprise Reporting
– New full time position
• Team Building
– Novice programmer- developers (p-t)
Cecil Explorer
• Ben Vaughan
– Fully responsible for development &
maintenance of CE
– Assisted by Stephen Whitherden & Isuru
Fernando
CWI
• Allen Chen
– Fully responsible for the development &
maintenance of the Cecil Windows Interface
(CWI)
– Back-up on QA build & testing
– Assisted by Doug Tan
Management
• Don Sheridan, Director
– Reports to University Librarian
– Advisory Board
• David White, Chief Architect
– Responsible for all aspects of Cecil
• Cecil Team Manager - TBA
• Reports to Don
• Takes charge of all Accounting, HR issues, coordinates the
master project plan
• Summer Leave
– All full time personnel will be on leave effective
Monday 15th. December
– Part-time team members will be on strength for all
university open days.
• Staff Recruiting
– 2 part-time developers are sought for summer work
• Office Requirements
– More staff space has been requested in OCH
Agenda
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•
•
•
•
Statistics for 2002
Staffing for 2003
Leave Plans
Surveys & Suggestions
Development Objectives
Survey
• Sally will report on the survey
• Doug can report on the statistics of the
suggestion box
• 90+ respondents.
• Majority 1 year or less experience with Cecil
• Request that we work on refinements
• Not aware of training opportunties
Agenda
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•
•
•
•
Statistics for 2002
Staffing for 2003
Leave Plans
Surveys & Suggestions
Development Objectives
2003
• ITSS Support for all production and development
systems
• Cecil budgets separate from B&E
– Base case cuts from 2002
– Plan case provisions for 2003
– User fees based upon 2002 use
• $50 / course
• $1 / student
– Revenue creation will be required (surveys, etc.)
Hardware Updates
• Production Database
– Completely replace the production servers
– Nick can elaborate on that.
Refinements
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Discussion (1:1 ++ )
Course Manager for selected courses
Customised interface / website
Metatagging & search engine
Better up/down load management
Better email
Better security & roles management
Refinements
• More training with customisation
• Enhancements to rubric marking
• More reports & integration
– dedicated reporter!
• Rapid course setup and roll-forward
• Question editor improvements
• Learning objects respository, versioning &
file management