Production Package Insurance Claims Procedures
Sony Pictures Entertainment Inc.
10202 W. Washington Blvd.
Culver City, CA, 90232
Paul Jones & Daniel Jacobson
Aon/Albert G. Ruben Insurance Services, Inc.
California Insurance License # 0806034
15303 Ventura Blvd., Suite 1200
Sherman Oaks, CA 91403
Telephone: (818) 742-1400
Toll Free: (800) 752-9157
Facsimile: (847) 953-2480
TABLE OF CONTENTS
CLAIMS PERSONNEL & CONTACT INFORMATION .............................................................. 3
CLAIM REPORTING.................................................................................................................. 5
CLAIMS ACKNOWLEDGEMENT & FOLLOW UP.................................................................... 6
LOSS RUN REPORTS CRITERIA............................................................................................. 7
PROPERTY LOSS NOTICE .............................................................................................. Tab 1
NOTICE OF CLAIM REPORT / CAST ............................................................................... Tab 2
NOTICE OF CLAIM REPORT / NEGATIVE FILM & FAULTY STOCK ............................. Tab 3
NOTICE OF CLAIM REPORT / EXTRA EXPENSE........................................................... Tab 4
AUTOMOBILE LOSS NOTICE .......................................................................................... Tab 5
SAMPLE ACCESS LOSS RUN REPORT ......................................................................... Tab 6
SAMPLE FFIC LOSS RUN REPORT ................................................................................ Tab 7
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CLAIMS PERSONNEL & CONTACT INFORMATION
Aon/Albert G. Ruben
15303 Ventura Blvd., Suite 1200
Sherman Oaks, CA 91403
Principal Contact
Susan Feehan
Assistant Vice President, Claims
[email protected]
t: (818)742-0705
m: (310)913-0532
To Be Copied
Paul Jones
Managing Director
[email protected]
t: (818)742-1403
m: (424) 832-4099
Daniel Jacobson
Account Executive
[email protected]
t: (818)742-0546
m: (310)570-7339
Fireman’s Fund Insurance Company
2350 W. Empire Ave., Suite 200
Burbank, CA 91504
First Reports
[email protected]
Ian Galloway
Senior Director – Entertainment Claims
[email protected]
t: (818)972-3336
m: (424)832-4445
Laura Schmidt
National Service Consultant - Claims
[email protected]
t: (678)393-4542
m: (770)823-8379
Marla Glover
Property Adjuster – Entertainment Claims
[email protected]
t: (818)972-3344
Teri Hernandez
General Adjuster – Entertainment Claims
[email protected]
t: (818)972-3363
Lorie Davis
Senior Adjuster – Entertainment Claims
[email protected]
t: (678)393-4009
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CLAIMS PERSONNEL & CONTACT INFORMATION
Claims Specialists International Ltd.
818 West 7th Street, S-900
Los Angeles, CA 90017
Steve Leedecke
Independent Adjuster
[email protected]
t: (213)347-0251
m: (714)746-5800
Mark Ballin
Independent Adjuster
[email protected]
t: (213)347-0253
m: (714)746-6222
Aldo Arias
Independent Adjuster
[email protected]
t: (213)347-0255
m: (714)746-7117
Bob Magaudda
Independent Adjuster
[email protected]
t: (213)347-0252
m: (760)861-2444
Eric Pate
Independent Adjuster
[email protected]
t: (213)347-0254
m: (714)746-6333
Hyperion Claim Specialists Ltd. (UK)
Sean Coyne
Director / Independent Adjuster
76 Watling St.
London, EC4M 9BJ, United Kingdom
[email protected]
t: 44 (0) 20 7236 8925
m: 44 (0)7973 405464
Spotlite Claims Ltd. (UK)
Marion Jones
Director / Independent Adjuster
Units 16/18 Horseshoe Business Park
Lye Lane, Bricket Wood
Herts, AL2 3TA, United Kingdom
[email protected]
t: 44 (0) 1923 674519
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CLAIM REPORTING
Initial Claim Reporting:
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Production reports the claim to Sony Pictures Risk Management.
Sony reports claims to FFIC’s [email protected] e-mail address with copies to Susan
Feehan, Daniel Jacobson and Paul Jones at Aon/AGR
For Cast, Negative, Faulty Stock and Extra Expense claims, Steve Leedecke at CSI
should also be copied and/or contacted.
Documentation Required:
All Claims Except Automobile Physical Damage
A claim form (see Tabs 1 - 4) must be completed. If a claim form is not available, then an email notification is acceptable which includes the following information:
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Policy Number
Date of Loss
Name of Production
Description of Loss
Any pertinent documents (like doctor’s reports or vendor invoices) should be attached.
Automobile Physical Damage Claims
Please submit an automobile loss notice form (see Tab 5).
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CLAIMS ACKNOWLEDGEMENT & FOLLOW UP
FFIC Claims Acknowledgement
Within 48 hours or 2 business days of receipt of the first notice of a claim, the FFIC adjuster
will be in contact with Sony Risk Management. The FFIC will issue an e-mail claim
acknowledgement which includes the following information:
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FFIC’s Claim Number
FFIC’s Policy Number
Named Insured
Date of Loss
Description of Loss
Claimant Name
FFIC’s Claim Adjuster Name and Contact Information
CSI Claims Acknowledgement
For Time Element claims reported to CSI, within 48 hours or 2 business days of receipt of the
first notice of a claim, the CSI adjuster will be in contact with Sony Risk Management and will
issue a claim acknowledgement letter by e-mail that includes the following information:
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Named Insured
Production Name
Insurer
Policy Number
Insurer Claim Number
CSI Claim Number
Date of Loss
Type of Loss
Time Period for Suspense/Claim Follow Up:
Claims adjuster follow up for Cast, Negative, Faulty Stock, Extra Expense, Miscellaneous
Equipment (Non-Auto), Props/Sets/Wardrobe or Third Party Property Damage is 30 days or
sooner if required.
Claims adjuster follow up for Auto claims is 30 days.
Susan Feehan of Aon/Albert G. Ruben will follow up with adjusters every 30 days or sooner (if
required) until the claim is closed.
6
LOSS RUN REPORTS
FFIC Loss Run Delivery to Sony:
Monthly
Criteria Included in FFIC Loss Run Reports:
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Policy Year
Valuation Date
Policy Number
Coverage (COV)
Claim Number
Claimant Name/Production Name
Policy Effective Date
Claim Status
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Expense Paid To Date
Indemnity Paid To Date
Recovery Amount
Total Loss
Independent Adjuster Expense
Date of Loss
Loss Location
Accident Description
Access Loss Run Delivery to Sony:
Monthly
Criteria Included in Access Custom Loss Run Reports:
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Carrier Name
Sony Division (Columbia, Sony
Pictures Television, etc.)
Production Name
Effective/Expiration Dates of Policy
Date of Loss
Date Closed
Status (Open or Closed)
Claim Type
Artist (If Cast Claim)
Loss Amount (Gross Loss)
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Insured Paid Expense
Carrier Paid Expense
Subrogation Recovery Amount
In-House/Internal Sony Deductible
Maintenance Deductible (Under SIR)
Deductible
Aggregate Amount (SIR)
Aggregate Credit
Indemnity Paid
Indemnity Reserve
Samples of the Access custom report and the FFIC loss run are included under Tab 6 and Tab
7 respectively.
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