Big Data is the Number One Game Changer

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CIO Review >> Magazine >> February - 2014 issue
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Big Data is the Number One Game
Platforms
Changer
By Leo Casusol, CIO, Liquidity Services
Thursday, February 13, 2014
Functions
Headquartered in Washington D.C., Liquidity Services, Inc. (NASDAQ: LQDT) is a
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provider of global solutions in the reverse supply chain with leading online
marketplaces for surplus assets.
Whitepapers
When you are in the business of management and sales for surplus and idle
inventory/assets in global secondary markets, big data is the number one game
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changer. A vast quantity of data transactions takes place through the global, online
marketplaces. The ability for companies to process, analyze, and infer business
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decisions from large inputs of information provides value to clients and customers.
Additionally, real-time data analysis helps to quickly bring new services to the market, which will continue to
expand value proposition to customers and clients.
The number one challenge right now for large IT organizations is the ability to have a central control platform
to manage, optimize, and monitor their systems. Currently, most organizations in our industry and others have
to rely on many different programs or tools to manage the range of assets within their IT organization, such as
the security network, applications, user policies, change management, etc. Having a centralized control plain
would fill a missing gap in the industry and advance enterprise.
Leveraging Existing and Emerging Technologies
Our driving focus is on leveraging existing and emerging technologies to tailor services to customer needs and
accelerate our innovation cycle. This has also allowed us to customize current offerings and deliver new
services to our customer base. Expansion of services designed to fit certain types of clients – including returnto-vendor, valuation services, re-commerce, and condition verification and validation for products - ultimately
benefit all of our clients and customers.
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We are also currently in the process of completing the implementation of a system that will enable end-to-end
access to resources for our buyers, sellers, and employees, providing transparent information sharing globally.
As CIO, my challenge and focus is on managing and growing our technology footprint. This includes continuing
to push the pace of innovation while capitalizing on data from the transactional history of our company to build
value for clients.
IT - A True Partner to Business and Operations
We have made IT a true partner to business and operations, placing key IT resources shoulder-to-shoulder with
our line managers. Through this collaborative process, we are better able to understand the way IT impacts
each department. Our team also seeks customer input to understand the value of technology and best
interpret market needs ahead of the curve. We continue to invest in new talent and develop the skills of our IT
organization by fostering the adoption of new practices and focusing on a high rate of return for technology
investments.
As part of this process of innovation, instead of working on large, monolithic projects, we introduced the
concept of smaller work-streams. In this work style, we bring everyone together to design the best solutions
possible. Our internal technical and product steering committees within the IT team review ideas and elevate
the worthiest solutions to our global product council committee. In this committee, business leaders and
executives come together to contribute feedback on in-process technology programs and new ideas. Through
this forum, our company can gain support for specific technology solutions and foster the global deployment of
successful business unit solutions.
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