BUILDING A RISK-AVERSE FOUNDATION FOR CONSTRUCTION PROJECTS November 2016 Construction firms are faced with an increasing amount of financial risk that can put the squeeze on profits. Top performers rely on cloud project management software to improve visibility, which will also enhance agility and collaboration. Building a Risk-Averse Foundation The success of a construction firm rests on its ability to deliver large-scale, high cost projects with many moving parts, on-time and under budget. It is very likely that the project will experience increases in scope and costs, as well as potential delays, due to weather or lack of materials and resources. There are many external forces that could very quickly cause a profitable project to go south. Only by understanding the potential impact of risk and then putting the tools in place to manage it, can construction firms ensure their success. A recent survey of architecture, engineering, and construction firms (AEC) uncovered the challenges that those firms face in today’s business environment (Figure 1). These challenges boil down to a lack of visibility, increased costs, and increased risk. Figure 1: Top Challenges for Construction Firms Lack of available resources (skilled or other) Lack of visibility across multiple projects Increasing risk exposure across project portfolios Inability to determine profit potential of new projects Volatile business conditions (market changes frequently) 47% 45% 26% 22% 19% 0% 20% AEC 40% 60% Percentage of Respondents, n = 73 Source: Aberdeen Group, October 2016 Due to a lack of visibility, construction firms cannot effectively manage resources, guide projects towards completion, monitor costs, or predict profitability. Many construction firms lack easy access to the information they need to make effective decisions. These challenges are exponentially greater in a volatile market that lacks predictability. Construction firms are hindered by increased regulatory and financial risk. In such an environment, margins may shrink or vanish, compliance issues can rear their ugly head, and the impact of poor decisions can be amplified. Today’s construction firms must take a holistic approach to risk and visibility. The Solution Top performing firms look to gain greater visibility and insight into financial data and implement standards that enforce financial discipline and compliance (Figure 2). This can be accomplished by establishing a cloud solution for project management. This will ensure that all essential project data is available to key stakeholders. Making those solutions more accessible for employees, no matter where they are, will ensure collaboration across the organization. www.aberdeen.com Percentage of Respondents, n = 135 Figure 2: Avoiding Risk, Managing Costs, Maintaining Compliance Cloud project management 60% No cloud project management 53% 47% 50% 40% 35% 35% 33% 30% 21% 20% 17% 20% 10% 0% Real time visibility into all project budgets / estimates versus actual costs Source: Aberdeen Group, October 2016 Ability to share and Real-time visibility Financial and integrate data with into project data and regulatory reporting is the extended information for automated enterprise partners / customers / suppliers Through cloud software, construction firms can ensure that accurate, timely, and relevant financial data is easily available to stakeholders. This internal transparency must also extend externally to customers, suppliers, and subcontractors. Those with cloud solutions are 2.5 times as likely to share and integrate data externally. For example, this could mean connecting the timing of payments to project data, to better manage costs from change orders. Much of the financial information contained within these solutions is necessary for financial reporting and maintaining compliance. Fortunately, those with cloud solutions are also 2.4 times as likely to have automated financial and regulatory reporting. To further understand how cloud solutions can help construction firms manage financial risk, examine the impact of these solutions on the payment process (Figure 3). Those with cloud solutions are 98 percent more likely to have electronic payment workflows, adding efficiency and visibility into payment processes. Centralizing these processes will allow users to more effectively match invoices to contracts, fix errors, and react to automated reminders. These solutions ultimately provide more visibility into how payments are being made, enhancing external communication, www.aberdeen.com and ensuring regulatory and compliance standards are enforced, reducing financial risk. For example, construction firms can gain broad visibility into the status of lien waivers, helping to ensure that payments are made appropriately while managing a critical risk. Percentage of Respondents, n = 84 Figure 3: Cost and Compliance Management through Improved Supplier and Contractor Collaboration Cloud 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% No Cloud 90% 85% 71% 56% 50% 43% 44% 26% Electronic approval workflow Centralized invoice management processes Source: Aberdeen Group, October 2016 Ability to match invoices to contracts (i.e. pricing, payment terms, etc.) 33% Automated notification of errors, exceptions, or other items requiring management review 26% Automated reminders for outstanding items awaiting approval Conclusion By automating these processes through cloud project management solutions, construction firms can better manage costs while reducing risk and exposures as they attempt to deliver profitable projects. In fact, research finds that those with cloud solutions saw a 10 percent improvement in project profitability over the past year. These solutions are the key to meeting project goals and building a risk-averse foundation in a volatile environment. Author: Nick Castellina, Vice President and Research Group Director, Business Planning and Execution www.aberdeen.com About Aberdeen Group Since 1988, Aberdeen Group has published research that helps businesses worldwide improve their performance. Our analysts derive fact-based, vendor-agnostic insights from a proprietary analytical framework, which identifies Best-in-Class organizations from primary research conducted with industry practitioners. The resulting research content is used by hundreds of thousands of business professionals to drive smarter decision-making and improve business strategy. Aberdeen Group is headquartered in Waltham, MA. This document is the result of primary research performed by Aberdeen Group and represents the best analysis available at the time of publication. 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