Income Statement £m Total sales Operating profit Interest Profit before tax Brand July 2016 July 2015 1,957 1,907 360 362 (18) 342 Comparable Weeks + 2.6% + 1.8% Brand (15) 347 Brand Income Statement £m Total sales Operating profit Interest July 2016 July 2015 1,957 1,907 360 362 (18) 347 Taxation (69) (70) Profit after tax 273 277 EPS (underlying) 188.6p 187.1p 53.0p 53.0p Ordinary dividends per share Full Price + 0.4% - 0.3% - 0.4% (15) 342 Profit before tax Comparable Weeks - 1.5% + 0.8% Brand Cash Flow July 2016 July 2015 342 347 59 57 Capital expenditure (77) (81) Working capital / other (70) (84) Tax paid (71) (70) ESOT (15) (40) Cash flow before distribution 168 £m Profit before tax Depreciation / disposals 129 Cash Flow £m Capital expenditure Profit before tax Depreciation / disposals Warehouse July 2016 (77) 342 July 2015 (81) 347 59 £162m 57 £151m Jan 2017 (e) Head Office infrastructure £30m Systems £12m £7m £103m Stores Jan 2016 £22m £15m £13m £86m Cosmetic refits £10m £15m Cash Flow July 2016 July 2015 342 347 59 57 Capital expenditure (77) (81) Working capital / other (70) (84) Tax paid (71) (70) ESOT (15) (40) Special dividends paid (88) (163) £m Profit before tax Depreciation / disposals Share buybacks Net cash flow (176) - (96) (34) Balance Sheet £m Fixed assets and investments Goodwill and intangibles Stock Debtors Creditors / derivatives Dividends payable Pension (deficit) / surplus Net debt Net assets July 2016 July 2015 560 43 491 1,077 (854) (150) (35) (946) 530 44 451 926 (896) (237) 37 (549) 186 306 Balance Sheet £m July 2016 560 Fixed assets and investments Goodwill and intangibles 43 Stock 491 Debtors 1,077 Creditors / derivatives (854) July 2016 Directory Dividends payable (150) +21% £953m debtors Pension (deficit) / surplus (35) Net debt (946) Credit July 2016 0% sales Net assets 186 July 2015 530 44 451 926 (896) July 2015 (237) £790m 37 (549) July 2015 306 + 8.9% + £151m + £163m Balance Sheet £m Fixed assets and investments Goodwill and intangibles Funding Level Stock Debtors Assets Creditors / derivatives Liabilities Dividends payable Pension (deficit) / surplus Net debt Net assets July 2016 July 2015 560 43 95% 491 1,077 665 (854) (700) (150) (35) (946) 530 44 107% 451 926 605 (896) (568) (237) 37 (549) 186 306 + 60 - 132 Balance Sheet £m Fixed assets and investments Goodwill and intangibles Stock Debtors Creditors / derivatives Dividends payable Pension (deficit) / surplus Net debt Net assets July 2016 July 2015 560 43 491 1,077 (854) (150) (35) (946) 530 44 451 926 (896) (237) 37 (549) 186 306 Full Year Debt and Cash Flow 1000 900 800 700 600 500 400 300 200 100 £m 699 Jan 2016 Jan 2017(e) 850 859 794 Share buybacks 151 Operational 350(e) Special dividends & buybacks 294(e) Directory debt 65(e) Funding Requirements 1600 ~£1.5bn Investment grade 1400 1200 1000 800 600 400 200 £m July 2016 Directory Debt 953 Jan 2017(e) 859 Funding Requirements 1600 1.4bn 1400 1200 1000 Bank facility 525 800 600 400 200 £m Bonds 875 2020 Peak 1.1bn 2021 2021 2026 2028 Jan 2017(e) 859 Retail Edinburgh Straiton Opened 26th July 2016 Retail : Sales Analysis £m July 2016 July 2015 Total sales Operating profit 1,084 1,083 134 161 Sales from new space Comparable Weeks Total Full Price + 2.8% New store performance Sales v target Payback (months) Store profit + 5% 22 22% Forecast for stores opened or extended in the last 12 months + 0.1% - 0.7% - 3.2% - 4.0% Retail : Profit Analysis £m July 2016 July 2015 Total sales 1,084 1,083 134 161 12.4% 14.9% Operating profit % to sales Full Price - 3.2% - 16.8% Margin movement Bought-in gross margin + 0.1% Markdown - 1.8% Achieved gross margin - 1.7% Sale stock + 37% Markdown sales + 33% Retail : Profit Analysis £m July 2016 July 2015 Total sales Operating profit % to sales 1,084 1,083 134 161 12.4% 14.9% Margin movement Achieved gross margin Store payroll Store occupancy Warehousing and distribution Central overheads Margin movement - 1.7% - 0.2% - 0.8% - 0.3% + 0.5% - 2.5% Full Price - 3.2% - 16.8% Full year forecast margin circa 15%(e) Directory Directory : Sales Analysis £m Comparable Weeks July 2016 July 2015 821 767 204 184 Total sales Operating profit Total Full Price Full price sales analysis Increase on last year + £1m + 0.1% Label + £14m + 17.2% Directory UK total + £15m + 2.5% NEXT Directory UK + 7.1% + 5.4% +5.5% +4.9% Directory : Sales Analysis £m July 2016 July 2015 821 767 204 184 Total sales Operating profit Comparable Weeks Full Price +5.5% +4.9% Full price sales analysis Increase on last year Customers Directory UK total + £15m + 2.5% + 2.8% Directory overseas + £19m + 20.7% * + 19.3% Directory total + £34m + 4.9% + 5.4% * Directory overseas (constant currency) +27% Directory : Sales Analysis £m July 2016 July 2015 821 767 204 184 Total sales Operating profit Comparable Weeks Full Price +5.5% +4.9% Full price sales analysis Increase on last year Customers UK credit - £6m - 1.1% - 4.0% UK cash + £21m + 23.6% + 18.6% Directory UK total + £15m + 2.5% + 2.8% Directory : Profit Analysis £m July 2016 July 2015 Total sales Operating profit % to sales 821 767 204 184 24.9% 24.0% +5.5% Full Price + 10.9% Margin movement Bought-in gross margin + 0.1% Markdown - 1.6% Achieved gross margin - 1.5% Sale stock + 14% Markdown sales in the first half + 42% Markdown sales as at September + 14% Directory : Profit Analysis £m July 2016 July 2015 Total sales Operating profit % to sales 821 767 204 184 24.9% 24.0% Full Price +5.5% + 10.9% Margin movement Achieved gross margin Interest income - 1.5% + 1.2% Warehouse and distribution + 0.9% Marketing and catalogues + 0.3% Margin movement + 0.9% Full year forecast margin circa 25%(e) Currency Currency Rates USD / GBP Costing Rate 1.63 1.51 - 7% 2015/16 2016/17 1.36(e) - 10% 2017/18 Currency Rates USD / GBP Costing Rate 1.63 1.51 - 7% 1.36(e) - 10% 2015/16 2016/17 2017/18 Currency Participation Currency Rates USD / GBP Costing Rate 1.63 1.51 - 7% 1.36(e) - 10% 2015/16 2016/17 2017/18 Weighted Cost of Target Currencies - 5% - 5%(e) 2015/16 2016/17 2017/18 Currency Rates Weighted Cost of Target Currencies Mitigation 2016 New territories - 5% - 5%(e) Improving territories Improving efficiency Commodity prices 2015/16 2016/17 2017/18 Currency Rates Weighted Cost of Target Currencies Mitigation 2017 New territories - 5% - 5%(e) Improving territories Improving efficiency SS17 LFL cost prices ≤ 5%? 2015/16 2016/17 2017/18 Currency Rates Weighted Cost of Target Currencies SS17 LFL cost prices ≤ 5%? Circa 10% of product is LFL - 5% - 5%(e) 2015/16 2016/17 2017/18 Retail selling price? Currency Rates The choice in 2017… Increase prices + 5% or Reduce margin - £80m Currency Rates The choice in 2017… Increase prices Elasticity Likely LFL sales + 5% ~ 1.1 - 0.5% to - 1.0% The UK Economy NEXT July Bounce? + 15% + 10% Total NEXT Sales Growth + 5% 0% - 5% - 10% - 15% Full Price Sales Growth May Jun Jul UK GDP, Avg. Earnings & CPI Growth | Year on Year % + 8% + 6% + 4% GDP + 2% Average Earnings 0% CPI - 2% Jan 2015 Mar May Jul Sep Nov Jan 2016 Source; ONS: CPI (Sept) / GDP (Aug) / Ave. Wkly Earnings (Sept) Mar May BoE: CPI Forecast (Aug) Jul Sep Nov Jan 2017 Avg. Earnings & Consumer Spend Growth | Year on Year % + 8% + 6% + 4% Consumer Spend + 2% Average Earnings 0% - 2% Jan 2015 Mar May Jul Sep Nov Jan 2016 Source; ONS: Consumer Spend - GDP Data: Q1 National Accts. (Jun) / Avg. Wkly. Earnings (Sept) Mar May Jul Retail Sales & Clothing/Footwear Growth | Year on Year % + 8% Clothing/Footwear Sales (sector) + 6% Consumer Spend + 4% + 2% Hotels Restaurants Going out Retail Sales (sector) 0% - 2% Jan 2015 Mar May Jul Sep Source; ONS: Retail Sales Index Reference tables, 3 month average (Aug) Nov Jan 2016 Mar May Jul Outlook Summary History • July anomaly Consumer Outlook • GDP remains subdued Clothing Outlook • Risk to real earnings • Oct/Nov onwards – weaker comps Full Price Sales Outlook | 2016/17(e) Full Year Estimate - 2.5% to + 2.5% Full Price Sales Outlook | 2016/17(e) - 2.5% to + 2.5% Full Price Sales Growth by Quarter v Previous Year + 6% + 4% + 2% 0% 2015/16 + 3.2% 2016/17 + 3.9% ? + 0.4% + 0.3% - 0.9% - 2% - 4% + 6.0% Q1 Q2 ? Q4 up to Christmas Eve Q3 Q4 Priorities for 2016/17 Retail Space Improving Directory Improving Product Why expand into a downturn? Store Rent Analysis Closing at Jan 2016 Opening during 2016(e) 7.6m 610k Annual rent* £173m £9m Rent / Sq. ft. £22.67 £14.40 6% 4% Sq. ft. Rent / Sales * Rent shown net of capital contribution releases and sub-let income -36% Store Performance | 2008 to 2015 145 140 135 130 125 120 Sq. ft. Profit Rent Sales 115 110 105 100 95 2008 2009 2010 2011 2012 2013 2014 2015 Store Performance | 2008 to 2015 110 If… sq. ft. had remained flat 105 100 95 90 85 80 75 Profit Sq. ft. Sales 70 65 60 2008 2009 2010 2011 2012 2013 2014 2015 Store Performance | 2008 to 2015 145 140 135 130 Average lease expiry Profit 7 years 125 120 115 110 105 100 95 2008 2009 2010 2011 2012 2013 2014 2015 Priorities for 2016/17 Retail Space Improving Directory Improving Product Improving Directory Performance + 14% + 13% Full Price Sales + 12% + 10% Directory growth vs Retail growth + 9% + 9% + 8% + 8% + 7% + 7% + 6% + 4% + 2% + 2% 0% SS 2013 AW 2013 SS 2014 AW 2014 SS 2015 AW 2015 SS 2016 Directory | Improvements in 2016 Stock Availability Online Personalisation Mobile / Apps Catalogue Distribution Customer Recruitment Delivery Directory | Improvements in 2016 Stock Availability Mobile / Apps Stock available for next day delivery 75% Customer Recruitment 66% AW14 SS15 65% AW15 71% ? Stock Systems SS16 AW16 Directory | Improvements in 2016 2016 Stock Availability Mobile / Apps Customer Recruitment • • • • Conversion rate Before New iPhone & new iPad Apps 5% UK M.Site Payment & Account Management Catalogue view After 6% Directory | Improvements in 2016 2016 Stock Availability Mobile / Apps Customer Recruitment • • • • New iPhone & new iPad Apps UK M.Site Payment & Account Management Catalogue view 2017 • Baskets across devices • Website convergence • International M.site Directory | Improvements in 2016 2016 Stock Availability Mobile / Apps Customer Recruitment • Display ads Additional UK recruitment Additional customers 67k Additional spend £3.1m Cost per addition £47 IRR 53% Overseas IRR < 10% Directory | Improvements in 2016 2016 Stock Availability Mobile / Apps Customer Recruitment • Display ads 2017 • Personalised ads • Abandoned bags Priorities for 2016/17 Retail Space Improving Directory Improving Product A Better Way of Buying Systems Processes Culture Sales & Profit Guidance Profit Scenario | 2016/17(e) If… Full Price sales are 720 2016/17(e) + 0% £805m 740 760 780 2015/16 £821m - 2% 800 Cost increases 820 Retail LFL - £48m - £62m Cost savings and interest income £70m New space £14m Directory £10m Sales and Profit Guidance | 2016/17(e) Full year Brand full price sales - 2.5% to + 2.5% Profit before tax £775m to £845m Growth in profit - 5.6% to + 2.9% 2.3% Ordinary dividend yield* circa 3.0% Special dividend yield / buybacks* TSR underlying (at constant PE ratio) - 0.3% * Based on a share price of £67.66, the average share price during the first month of 2016/17 to + 8.2% J U LY 2 0 1 6
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